Office Manager Jobs in North West
As our Senior Regional Partnerships Manager, you’ll be responsible for developing, leading, and managing British Heart Foundation’s (BHF) UK-wide Regional Partnerships Team to ensure that targets for new business acquisition and account management are achieved.
The role includes managing a team of Partnership Managers to support, empower and enable the Community Fundraising teams to maximise their success in winning, retaining, and maximising corporate partnerships across the UK.
In this role, you’ll be a key senior member of the Corporate Partnerships Team, playing an integral role in shaping the future of our partnerships.
Use your skills to help us get closer to a world free from the fear of heart and circulatory diseases.
Working arrangements
This is a home-based role with regular travel across the UK to meet with partners, prospects, line reports and regional Fundraising Managers. You will also need to travel to our London Office once a month. You’ll be reimbursed for all reasonable travel expenses.
On occasion, you may also be required to work flexibly to support evening and weekend activity. Where this is the case, you will be compensated for this with time off in lieu.
About you
As our perfect candidate, you bring end-to-end experience of identifying a partnership opportunity, taking the prospect through the sales cycle, and securing the corporate partnership. You have demonstrable experience in thinking commercially and winning six-figure + opportunities.
With excellent communication, networking, influencing, and relationship building skills, you have proven experience of working with others to secure significant bids, sharing skills and experiences with those around you.
A results-oriented go-getter, you are always willing to pick up the phone and reach out to cold prospects and have a demonstrable track record of building and writing partnership proposals and delivering presentations to board-level decision makers.
An influential and confident leader with team management experience, you have the confidence to present to senior-level stakeholders and think creatively to foster innovation across the organisation.
About us
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world free from the fear of heart and circulatory diseases.
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Benefits
To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page.
Interview process
Please note interviews may be held over Microsoft Teams or in person.
How to apply
It’s quick and easy to apply for a role at the BHF. Just click on the apply button below. All you’ll need is an up-to-date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
Should you need any adjustments to the recruitment process, at either application or interview, please contact us.
The client requests no contact from agencies or media sales.
Full-time/open to job share
Do you enjoy presenting, building relationships, and networking? Are you able to inspire others to bring lasting change? If so, we’d love to hear from you!
The Leprosy Mission (TLM) is the world’s largest leprosy-focused organisation, a pioneer in our field, with over 150 years’ experience serving people affected by this disease. As a leading international Christian development charity, we work in 10 countries across Africa and Asia to defeat leprosy and transform lives.
Today, one person every two minutes is diagnosed with leprosy. It’s a disease of poverty, striking the most vulnerable. Left untreated, it causes permanent disability. Stigma means that people affected by this disease are often rejected by those closest to them.
We are looking for an inspirational communicator to be the face of The Leprosy Mission. You’ll be working from home, with extensive travel across your region. As part of a fun and supportive team, you’ll be changing the lives of people who have been rejected by society. There’s nothing more rewarding than that!
We have a culture of growing and learning together, providing extensive training in fundraising and international development. You’ll also have opportunities to visit projects overseas and see our work first hand.
We’re looking for:
- An engaging public speaker to a range of audiences, including churches, community groups and businesses
- Proven success in fundraising or sales
- A confident networker
- Experience of managing volunteers
- Excellent interpersonal and communication skills
- Willingness to work on Sundays and evenings as required, and occasional Saturdays
- The ability to develop and deliver a regional fundraising strategy
TLM is an explicitly Christian charity, serving those of all faiths and none. There is an occupational requirement for the Community Partnerships Manager to be a committed Christian, as you will be preaching in supporting churches.
A valid UK driving license is an essential requirement for the role. The successful candidate will be required to undertake a work health questionnaire.
There is a potential for a job share in this role. If you’re interested in a job share, please confirm your availability to work Sundays and two days in the week in your application.
To apply and for more information on this role and the work of TLM, please visit our website via the Apply button.
Closing date: 9.00 am on Wednesday 29 May 2024
Preliminary interviews: Date to be agreed (Zoom)
In-person interviews: Date to be agreed (Peterborough Office)
TLM has a zero-tolerance policy towards any abuse, neglect and exploitation of all people. Successful candidates are expected to understand, sign and comply with all organisational policies, including the Safeguarding Code of Conduct and the Safeguarding Children & Vulnerable Adults Policy. Recruitment to all roles within TLM includes criminal record checks and the collection of relevant references. A criminal record will not necessarily bar you from joining us as an employee; this will depend on the circumstances of any offences. We are committed to diversity and welcome applications from appropriately qualified people from all sections of the community who have permission to work in the UK.
Registered Charity number 1050327.
Job Purpose - Project Delivery Manager
Responsible for the overall management of a defined project(s); establishing the membership of a cross functional project team; ensuring that the work is done within agreed time, cost, and quality tolerances; ensuring execution; ensuring post project evaluation.
Dimensions
- The post holder will have a high degree of autonomy to deliver project(s) benefits.
- The post holder will have matrix management responsibility for project team members.
- The post holder will have responsibility for the effective management of allocated project(s) and associated budget (Budget will vary depending upon the size / scale of the project implementation).
Key Result Areas
- Deliver the definition, planning, development, and operational implementation of a new system(s) across the organisation.
- Developing the Project Initiation Document for Sponsor sign off that ensures effective estimation of cost, timescales, and resource requirements, including a detailed Quality Plan.
- Active management of project progress, scope, budget, risks, issues, resources, dependencies, stakeholders, vendors, and requirements throughout the project lifecycle, escalating to the Project Sponsor, as appropriate.
- Ensuring that Delivery Partners produce robust and realistic detailed project plans which enable critical path analysis, ensuring action is taken where these deviate from agreed tolerances.
- Manage supplier relationships – Using strong negotiation and influencing skills, you will ensure that suppliers / vendors keep to project delivery plans, that SLAs / KPIs are met, and that performance / delivery remains at a high standard. You will lead in the resolution of any blockages / challenges.
- Assuring and overseeing the effective management of all project workstreams to agreed quality criteria throughout the project lifecycle.
- Assuring and overseeing the development and execution of a stakeholder engagement plan to manage relationships, ensuring buy-in, timely involvement and commitment of key stakeholders.
- Put in place governance and control structures for the design, implementation and management of business process, infrastructure, data/data quality design.
- Ensure that robust frameworks are in place for User Acceptance Testing by systems users, project members and maintain oversight/approve resolution plans and changes.
- Support the Head of IT / Director of IT in contract management.
- Assuring the project(s) are managed according to best practice principles and appropriate governance is in place.
- Assuring and overseeing the provision of accurate and timely reporting to the Project Board, PMO and Digital Steering Group
Person Specification Essential Requirements:
Skills and Knowledge:
- Excellent Knowledge of project management methodologies – Prince 2, Agile.
- Excellent knowledge of business process re-engineering methodologies, approaches and tools.
- Highly organised; ability to work with minimal. supervision to tight deadlines and manage others within a project environment.
- Excellent leadership skills, knowing how to take charge.
- An effective communicator with the ability to adjust style depending upon the audience.
- Effective negotiation skills; experience of working with multiple stakeholders at all levels.
- High level of commercial awareness with the ability to confidently manage a substantial budget.
- Ability to solve problems quickly.
- Proficient in a range of project management software tools including MS project, Excel and PowerPoint
Values and Attitudes:
- Takes personal responsibility and holds others to account.
- Is solution focused and has a “can do attitude”.
- Is able to inspire others with their passion and enthusiasm.
- Demonstrates honesty and integrity and demonstrates through their behaviors the organisational values.
- Embraces change, viewing it as an opportunity to learn and develop.
- Accurate and methodical in approach to work
Experience:
- At least 5 years’ experience project managing large scale system/CRM implementation projects.(MS Dynamics)
- Proven track record of re-engineering existing business processes.
- Proven ability to drive change whilst maintaining strong stakeholder relationships.
- Proven ability to deliver large scale implementations on time and to budget.
- Experience of managing cross functional teams.
- Experience of working with external suppliers.
Qualifications & Training:
- Educated to degree level or equivalent.
- Project Management qualification e.g. Prince2/Agile
Other:
- Must be a driver with own method of transport and a clean, valid driving licence, willing to travel to other sites, when required.
Additional Project Information:
You will be leading on the implementation of a real-time care management system built on a Microsoft Dynamics platform. This will be a major opportunity for the organisation to completely reengineer our front-end processes, enabling our support staff to capture data at the point of activity and eliminating paper. Also provide robust management information to effectively monitor the quality and compliance of the services we provide to the people we support. This will assist us in our ambition to be the sector leader in quality, value and personal outcomes.
If you feel you have the relevant skills and experience and are interested in managing this groundbreaking project for a fixed term 18-month contract, we want to hear from you now!
To deliver outstanding personalised support that creates independence and value.
The client requests no contact from agencies or media sales.
Financial Administrator reporting to the Finance & Operations Manager. The role of Finance Administrator is a crucial one in our small Finance team, where the successful candidate will be responsible for maintaining financial records. This position requires strong organisational skills, an attention to detail, enthusiasm for figures and good financial practice. The Financial Administrator must be able to work independently as well as alongside the Finance & Operations Manager and Supporter Care Team.
To provide administrative support to the Fundraising Team, and to ensure smooth day to day running of the Fundraising Office. The role will build, manage and nurture relationships with supporters and the post holder will deliver by recording accurate information about donors and assisting with donor queries
This post will suit a highly organised and compassionate individual with excellent communication skills.
£24,000-£27,000 FTE
27 days annual leave FTE
Pension
Previous applicants need not apply.
The client requests no contact from agencies or media sales.
The post holder will help to champion and manage the PAPYRUS brand and support the delivery of our projects and services through developing engaging and targeted content. They will act as the day-to-day lead on our social media planning and scheduling, as well as blog writing and storytelling.
What you will do:
Lead on the PAPYRUS social media planning and scheduling, utilising a social media management suite such as Hootsuite, or similar.
Support the day to day running of social media platforms (Facebook, Twitter, LinkedIn, Instagram, TikTok, Threads, and YouTube), using these to promote our services, increase brand awareness and drive engagement with our audiences;
Lead on maintaining and creating content for the PAPYRUS website and blog, collating stories from people with lived experience of suicide, as well as other charity staff and stakeholders.
Develop the charity’s online presence by exploring new opportunities and channels to appeal to different audiences;
Produce creative designs and artwork for print and digital requirements, utilising in-house design tools and software (including Adobe Creative Cloud and Canva);
To be successful in this role you will have:
Excellent written and verbal communication skills
Social media marketing campaign experience
A natural flair for storytelling, with the ability to create compelling, informative written content promoting the voices of lived experience.
Good project management skills and ability to manage reactive and planned work
Please visit the careers site for the full job description and person specification for the role.
Salary: £29,269 per annum (Scale SCP 18) progressing by increments to £32,076 per annum (Scale SCP 23) If based in the London office, you will receive an additional cost of living allowance of £5,000 per annum.
Hours: 36 hours per week Location: Warrington, London, Leeds, Birmingham, Cardiff, Belfast, or Glasgow (with hybrid working)
Contract: Fixed term contract for 12 months
Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership and enhanced sick pay. Please visit our website for more details.
Closing date: 23:59 26 May 2024
We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.
PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.
The client requests no contact from agencies or media sales.
About the role
- Job Title: Justice Programme Manager
- Location: Remote/Hybrid/Nottingham
- Salary: £40,000 p/a based on 35 hours per week
- Fixed term contract for two years
Headway is seeking a new Justice Programme Manager who will expand the current services to have a greater impact on police and probation services, improving knowledge and understanding and the support offenders with brain injuries receive.
We want someone who can both oversee the existing projects, such as our brain injury ID cards, whilst expanding the services in line with our new strategy, due to launch in the summer of 2024.
What will you do:
- Develop and implement a strategy for Headway’s work within the criminal justice system.
- Work with and develop key relationships across, police, probation services to improve knowledge and systems for offenders with brain injuries.
- Develop new justice related projects, including working with Headway’s fundraising team, to generate new income to expand the services.
- Work with the network of local Headway charities, to expand their work, within the justice system.
- Manage and deliver Headway’s justice related training initiatives.
- Oversee the successful delivery of Headway UK’s Brain Injury ID Card, including the line management of the project lead.
About you
We’re open-minded & welcome all applicants who believe they can succeed. Though ideally, you will:
- Have a passion for improving lives for brain injury survivors, within the criminal justice system.
- Have substantial experience of working within the criminal justice system.
- Be able to operate at both a strategic and an operational level, with experience of planning and delivering a range of projects and programmes.
- Have experience of generating income, from statutory and governmental bodies, such as HMPPS.
- Be an excellent communicator with experience of building partnerships within the criminal justice system.
Benefits
As a staff member at Headway UK you’ll have access the following range of benefits;
Financial Security
- Competitive Salaries
- Pension - You’ll be automatically be enrolled into the Pensions People with Headway contributing between 5 – 8%
- Occupational Sick Pay Scheme – Increasing with length of service.
- Death in Service Benefit - You’ll have the security of knowing if anything happens to you your loved ones will be provided for
Flexible Working
- Remote working – For the majority of our roles we can facilitate fully remote or hybrid working.
- We understand that a healthy work-life balance is essential for our team to thrive. Headway UK offers flexible working arrangements, promoting well-being and ensuring you can take care of yourself while you care for others.
Wellbeing
- You’ll benefit from a fully comprehensive 24/7 Employee Assistance Programme including access to counselling services.
- Eye Test Vouchers
- Mental Health First Aiders
Holidays and leave
- You’ll get 25 days leave incrementally increasing to 30 days based on service plus Bank Holidays.
Benefits
- You’ll have access to a range of shopping and lifestyle benefits and discounts through our IMHR Plus Privilege membership.
About us
Headway UK plays a pivotal role in supporting individuals and families affected by brain injuries. Our comprehensive services encompass rehabilitation, counselling, and practical assistance to help survivors regain independence and improve their quality of life. Headway UK is at the forefront of raising awareness about the challenges faced by those with brain injuries and advocates for their rights, ensuring they receive the care and understanding they deserve. Through a combination of educational initiatives, community outreach, and personalised support, Headway UK strives to rebuild lives, offering a lifeline to those navigating the complexities of brain injury recovery.
Embark on a fulfilling career with Headway UK and join our compassionate team and contribute to our mission of rebuilding lives after brain injury. Make a meaningful impact with Headway UK, where every role plays a crucial part in empowering those on the path to recovery.
Safeguarding
At Headway UK we are committed to the safeguarding and welfare of vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow best practice as set out within the Care Act 2014. All successful applicants will be subject to safer recruiting procedures and will be required to complete mandatory pre-employment checks including a criminal background check and two satisfactory references.
Equality, Diversity and Inclusion
We recognise, value and champion diversity and inclusion. We want to ensure are staff population reflect the diverse service users that we support. For us diversity and inclusion is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. Inclusion means providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives.
We are also committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee.
Please don’t hesitate to drop us an email if you need support with the application or you would like a chat about what it’s like to work with us.
Thank you for your interest in Headway UK and we look forward to getting to know you!
Next steps
- Closing date: Wednesday 15 May 2024 at midnight
- Interview: Thursday 23 and Friday 24 May 2024
The client requests no contact from agencies or media sales.
Job Title: Corporate Fundraising Manager
Salary:£35,392 - £42,618 (depending on experience)
Base:Manchester, all roles are office based however there is some opportunity for occasional working from home
The Christie Charity is a vibrant, fast moving, energetic organisation with a passionate team and a fantastic reputation.
Everything we do is geared to supporting the renowned Christie hospital to ensure cancer patients receive the highest level of treatment and care and have access to world leading research and technology ensuring they have the best possible experience and outcomes. We provide funding over and above what the NHS is able to provide.
We are looking for a creative, dynamic and adaptable corporate fundraising manager with a minimum of three years’ experience or relevant sales experience to develop and deliver a successful corporate fundraising strategy. You will need to have strong interpersonal skills and significant experience of delivering pitches and securing new business, coupled with demonstrable success of securing sponsorship and commercial participation opportunities.
You will have a natural flair and genuine passion for corporate fundraising, be a terrific storyteller with exceptional communication skills to bring this unique world leading cancer centre alive for businesses in an engaging and purposeful way. . Most of all, we are looking for someone whose enthusiasm, innovation and ambition will match those of the Charity. . As part of a supportive and committed team, you will be professional in your approach and provide an excellent standard of service for our charity supporters.
The Charity team is responsible for raising millions of pounds each year to ensure Christie patients receive gold standard care and treatment. This includes everything from access to world first clinical trials and receiving radiotherapy in state-of-the-art treatment centres to young adults being cared for in a bespoke age-appropriate centre and being able to offer patients anxiety reducing complementary therapy, or even creative sessions in our art room.
If you want to make a real difference to cancer patients and are ready to rise to the challenge of working for one of the most successful charities in the North West, please email a covering letter and CV to Anna McIntosh, Corporate Development Manager.
The client requests no contact from agencies or media sales.
We are seeking a dedicated and experienced operations manager to join our team. We are looking for someone who will help strengthen the foundations of our organisation, as well as help us expand our growing network of partner organisations across the UK.
As a small charity, the role will require balancing practical tasks with strategic planning and management. Building on what has already been done, you will work directly with the CEO to help build the operational structure of Big Green Heart, and support its day-to-day operations.
You will also facilitate the national deployment of Big Green Heart workshops across the UK, and will work with the CEO and trustees to implement the strategy needed to upscale the work of Big Green Heart.
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JOB TITLE: Operations Manager
SALARY: £27,000 - £30,000 / year, FTE
LOCATION: Remote
FT / PT: Part Time
HOURS: Approx 16 hours per week. The hours will be flexible and may include evenings and weekends.
ANNUAL LEAVE: 25 days pro rata
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RESPONSIBILITIES
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You will develop and implement operational policies, procedures and systems to improve efficiency and effectiveness of the organisation.
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You will monitor and evaluate the operational performance of the organisation, identifying areas for improvement and implementing solutions.
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You will manage the operational activity of our Big Green Heart experience days, supporting the CEO in the delivery of them.
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You will work closely with our partner organisations who are using the Big Green Heart model, ensuring that the high standards and values of our teaching are maintained.
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You will also work with the Big Green Heart team to onboard new partner organisations. You will work with them to understand their needs and secure buy-in.
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You will collaborate with the trustees, who also contribute to tasks linked with Big Green Heart's development.
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You will manage the budgeting and financial planning processes, working closely with the Treasurer.
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You will be trained as a Big Green Heart facilitator with an expectation that you may be needed to facilitate a workshop during your time at the organisation.
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You will participate in professional and networking events related to Big Green Heart’s field of intervention.
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You will support staff members, trustees and volunteers, providing guidance and training in the operations of the charity as needed.
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NECESSARY REQUIREMENTS
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At least two years experience in operations management, preferably within the charity sector.
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A self motivated individual, capable of independent working.
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Ability to translate vision into a working practice.
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Strong organisational and multitasking skills, with the ability to prioritise tasks effectively.
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Excellent communication and interpersonal abilities, with the capacity to work collaboratively with a diverse range of stakeholders.
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Familiarity with budgeting and financial management processes.
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Proficiency in Microsoft Office and other relevant software applications.
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Commitment to the mission and values of the Big Green Heart.
DESIRABLE REQUIREMENTS
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Experience of working in a start-up environment, supporting the operational needs of a fledgling organisation.
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Familiarity with using KNACK database.
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The Big Green Heart recognises the need to provide a safe and caring environment for children, young people and vulnerable adults. As part of our safeguarding policy we will require any successful applicant to complete disclosure checks and obtain an enhanced DBS certificate.
There is an occupational requirement that the job-holder is a Christian under Part 1 of Schedule 9 of the Equality Act 2010.
Please note that we can only consider applications from candidates who have the legal right to work in the UK.
The client requests no contact from agencies or media sales.
Job Title – Registered Manager - West Midlands
Pay - £52,939 per annum + £750 Homeworking Allowance per annum + £1,500 Out of Hours Allowance per annum.
Hours - 35 Hours per Week
Contract - Permanent
Location – Homebased - working with our team across West Midlands. Occasional travel will be required.
As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. TACT invests all surplus income into staff, carers, and child development. This means that we have been able to establish expert in-house support services such as our TACT Health and Education Services and create TACT Connect, our ground-breaking scheme for care experienced young people and adults. New staff will join us as we embark on a journey to become a wholly trauma-informed organisation with the aim of increasing our effectiveness and improving outcomes for the children and young people in our care.
We pride ourselves on our flexible working opportunities, an extensive wellbeing programme and our benefits package, all curated to support a healthy work-life balance for all our staff. We will also invest in your learning, supporting you to grow and develop during your employment with TACT. You will be encouraged to attend personal and professional development opportunities and will have access to learning and resources to empower you to advance your knowledge and skills.
We are currently the 4th Best Charity to work for and the 16th Best Mid-Sized Company in the UK according to The Best Companies criteria and our survey results have evidenced “outstanding” levels of engagement amongst staff in recent years. You can view our Best Companies summary video here.
Reporting into the Director of Children’s Services, the post holder has Registered Manager responsibilities for a wide-reaching geographical area which will have a staff team of Social Workers, Family Finding Worker, Engagement & Activity Practitioner, Consultants, Panel Members and Administration team. The post holder will prioritise trauma informed and therapeutic methodologies and actively support and encourage diversity and inclusion within all aspects of the role.
TACT offer an excellent employee benefits package including:
- 31 days paid holiday plus bank holidays (pro rata if part time).
- Flexible working arrangements (including compressed hours, flexibility around core hours, and volunteer days policy).
- Family-friendly policies.
- Homeworking ‘bundle’ including annual allowance of £750, IT equipment and a loan for home office set up.
- Stakeholder pension scheme (salary sacrifice) and life insurance from day one.
- Employee Assistance Programme (including free CBT counselling, remote GP appointments, physiotherapy, mental health support and second opinions).
- Fantastic professional learning and personal development opportunities.
An Enhanced DBS clearance is required for this role and will be processed by TACT on your behalf.
Closing Date: Midnight on Sunday 12th May 2024.
Interview Date: Monday 27th May 2024 (via Microsoft Teams)
Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work. As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children. We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people. All our staff are expected to work in line with TACT’s safeguarding policies.
TACT does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them. TACT reserve the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment.
Administration and Systems Manager
£35k p.a.
Location: initially remote working but to be hybrid based in W/NW/SW London.
We are looking for an experienced Administration and Systems Manager to join our enthusiastic and friendly Operations team. Help Counselling is a small Mental Health charity providing one-to-one counselling, both in person and online to adults over 18. We are also a well-established clinical training placement provider for trainee counsellors and psychotherapists studying with prestigious training organisations in London.
About Help
Help Counselling is well-established Mental Health Charity with a heritage of over 50 years. We provide training placements for clinical supervisors, counsellors and psychotherapists who need to gain clinical experience to qualify (or further qualify) and be registered with one of the industry professional bodies such as, BACP or UKCP. For ethical reasons, the work trainee counsellors / psychotherapists do is unpaid, i.e., they must volunteer their time.
This volunteer model enables Help to fulfil its charitable aim of providing low-cost counselling services. It can take between 3-5 years to qualify, and our training placements are for minimum of 12 months meaning we can also provide clients with long-term help. Having consistence and continuity plays a pivotal role in building a safe, therapeutic, and trusting alliance between the counsellor and client.
The blend of low-cost and long-term talking therapy is much needed in a time of increasing demand for mental health support and increasing complexity of presenting issues.
About the job
The purpose of this role is to manage the daily administrative operations and a small administration team of 2 people. The objective being to ensure that we meet our monthly targets, are compliant with the requirements of BACP, run efficiently and deal with exceptions in a timely, ethical, and effective manner.
Currently our client volumes are between 250-350, we have approximately 90 counsellors and clinical team of approximately 20.
We operate a number of cloud-based IT systems and have outsourced HR and Finance functions.
Key responsibilities
Team management
Directing the team to make sure work is scheduled, fully completed and managed efficiently.
Line managing and coaching team members to achieve their objectives and develop their skills, confidence and abilities.
Systems management.
Managing the impacts and interactions between processes and systems which can be complex and far reaching.
Monitoring and ensuring all systems used are accurate and up to date, performing, interpreting and following up on system audits.
Information review, reporting and continuous improvement.
Create, review and report on operational data and use this information to solve potential problems or strengthen business performance.
Evaluate processes and policies, look for and make improvements as necessary. Ensure that processes and policies are easy to understand and up to date.
Stakeholder management
Provide a point of escalation and decision-making for queries arising from clients, counsellors, supervisors, training organisations and other stakeholders.
Quality of service
Ensure all queries and contacts are dealt with professionally, accurately and promptly.
Manage all aspects of the administrative tasks and process required.
The Candidate
Education & experience: 5-6 years’ administrative, operations, customer service and supervisory experience, ideally within the charity or not-for-profit sector.
Skills:
· Ability to analyse information and develop practical solutions.
Planning, critical thinking, problem solving, and task and time management skills.
· Interpersonal, line management, coaching, and verbal and written communication skills.
· Technical expert on MS Office suite and hands-on experience of CRM and / or clinical management system.
· Knowledge / experience of JotForm (Powerforms or equivalent), Stripe and DocuSign will be advantageous.
About you:
· Self-motivated and able to work on your own initiative.
· Well-organised with ability to analyse information and problem-solve, work at pace, work flexibly and prioritise effectively.
· Excellent attention to detail, thorough and accurate.
· Proven track-record in high quality customer service skills, confident on the telephone.
· Quick to learn new systems and proficient with technology.
The client requests no contact from agencies or media sales.
Hours: This role is available as both a full time and part time role, but the candidate must be available for at least 3 days a week, with the expectation of flexibility in emergencies. The salary is up to GBP £41,000 gross annually, pro-rated based on a full-time equivalent, and dependent on experience.
Remuneration: Up to £41,000 GBP gross annual (pro-rated based on a full-time equivalent salary, and dependent on experience)
Duration: Permanent
Location: UK-Med Office, Manchester, UK (hybrid working available)
Applications from people with an existing legal right to work in the UK are only accepted.
Are you an experienced Press & PR Manager with extensive experience in media relations that has the capability to increase the visibility of our campaigns and expand our audiences?
UK-Med is a frontline medical aid charity. Born of the NHS, we’ve been working for over 30 years towards a world where everyone has the healthcare they need when crises or disasters hit.
We are looking for a proactive and energetic media professional with a great eye for a story.
When emergencies happen, we get expert health teams to where they’re needed fast. You will be at the heart of telling our incredible story – securing media coverage in response to global events.
Our strategy is to become the ‘go to’ emergency health charity for supporters, donors and the media when disasters and emergencies strike. We have ambitious plans to reach and engage larger audiences to support our life-saving work.
In the past 12 months we have received substantial media attention for our emergency work in Gaza, Ukraine, and Turkey. This includes features on primetime television such as BBC’s The One Show, segments on national news, front page of national broadsheets, regular appearances on BBC Radio 4, and pieces in quality newspapers such as The Times and The Guardian.
You will work within the Fundraising and Communications directorate. We are small and ambitious team who has achieved significant success in driving profile and engagement to inspire support from the public.
We offer a competitive salary and benefits along with a friendly working environment and the opportunity to make a real difference through humanitarian work.
How to apply
We strongly recommend that you read the Candidate Information Pack - Press & PR Manager - April 2024 before applying for this role.
To apply, please submit a current CV and a supporting letter (2 pages) through our online jobs portal.
Your covering letter must include a detailed explanation of your suitability for this post with specific reference to the criteria in the person specification
Applications must be submitted no later than 24 May 2024
UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.
UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.
The client requests no contact from agencies or media sales.
Are you a dynamic and experienced Programme Manager ready to take on new challenges? Would you like to join RBLs skilled and innovative Transformation team, supporting work to help make a positive impact in the lives of beneficiaries?
With a growing number of strategic programmes, our Transformation Management Office (TMO) is embarking on a journey to expand as a function. We are seeking an experienced Programme Manager with proven track record in Programme Management, expectational leadership skills and a passion for delivering results.
Together, the team in the TMO takes great pride in managing a diverse portfolio of programmes and projects. We work closely with our Executive team, as well as other senior leaders and colleagues across the charity, to provide expertise in project, programme and change management.
Our strategy has teamwork at its heart. We want someone keen to become an integral part of the delivery and get out there to understand the RBL and make a difference to the lives of those who have served, and currently serve, to keep us safe and protect our way of life.
The successful Programme Manager should be proficient and highly motivated to help shape and execute strategic initiatives, foster cross-functional collaboration, and drive successful project outcomes. Working with an experienced team you will be reporting into the Transformation Cluster Leader.
Some of the key areas of responsibility are as follows:
- Develop and execute comprehensive Programme plans, outlining scope, goals and deliverables.
- Establish and maintain open and transparent communication channels, providing updates on progress, challenges, and milestones.
- Implement quality control measures to ensure Programme deliverables meet or exceed established standards.
- Conduct risk assessments to identify and mitigate against potential risks.
- Lead and motivate cross-functional teams, fostering collaborate and productive working environment.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
You will be expected to travel regularly in the course of your work including regularly to our London, Haig House, hub. You will be contracted to your home address, where you will be expected to work – using our collaboration tools – when not travelling.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.
Closing Date: Wednesday 15th May 2024
Interview process will consist of two stages, involving competency and values-based questions, along with a short assessment, and a ‘meet the team’ session. To be held virtually on dates to be confirmed.
Successful candidate will be expected to visit our London Head Office ahead of start date to complete pre-employment screening.
If you require the job advert or job description in an alternative format, please contact us.
Who we are
The problem - On average, 160 young people are excluded from school each week. Once excluded, prospects for these young people are bleak, with only 4% achieving good GCSE grades, and 67% entering sustained education, employment or training compared to 96% of their non-excluded peers. This can be a pipeline to prison, with concerning statistics showing 63% of prisoners having been excluded from school.
Our mission - To ensure that young people who have been excluded from school are not excluded from society.
Who we serve - We support the hardest to reach young people in the most disadvantaged communities, each of whom are most at risk of experiencing school exclusion or are at risk of being excluded. Young people who are eligible for free school meals are 4x more likely to get excluded, along with black Caribbean boys. Young people with special educational needs are also six times as likely to be excluded as their peers.
Our work - We work in a number of different settings both during term time and after school. Our coaches lead small groups of 8-10 young people, using sport as a hook and mentorship as an anchor to develop their soft skills, as well as improve their physical & mental wellbeing. This, coupled with exposure to the work place through Career Taster Days, raises their aspirations and puts young people in a better position to enter sustained education, employment or training (EET) when they leave school.
Role Overview
Salary – £31,200 to £38,000 pa
Reporting to – Chief Operating Officer
Contract type – 10 months maternity cover (with the possibility to extend)
Location – Midlands, Liverpool or Newcastle (homebased with weekly field travel within the Midlands, North East, North West and London office)
Hours – Full time 37.5 hours
Start date: August
We are looking for someone to carry out maternity cover for our Programme Manager (Midlands & North). The Programme Manager role purpose is to lead on all aspects of service delivery within the Midlands & North area, which currently covers the following hubs: Birmingham, Solihull, Leicester, Northumberland, Tyne & Wear, County Durham, Liverpool, Warrington & Oldham. This is a 10 month fixed term role with the opportunity to extend employment at the end of the contract.
This includes accountability for the delivery of our in person services, digital delivery (Player Profiles), impact, employability, regional fundraising, regional partnerships, business development and people across all regions in the Midlands & North. You will directly line manage at least 3 people but be responsible for a wider team of circa 15 people.
This is a varied and hands on role that will be full of purpose. You’ll be joining a supportive and driven team that works hard to help young people change their lives. As a manager you will play a key part in the leadership of the organisation and driving the implementation of strategic plans on the ground.
It is important to us that this role remains embedded within the delivery of our interventions, therefore the post holder will be required to spend up to 25% delivering our programmes or working alongside staff for quality assurance.
Who you are
- At least 2 years experience leading a team and the ability to manage a team across a broad geography.
- Someone who aligns with our playbook values: play as a team, tell it like it is, future focused and high energy.
- A passion for our cause and ability to engage with young people effectively.
- Previous experience working in a charity, social justice, sport, youth work or teaching would be advantageous.
Applications
Email us your CV and cover letter by 12th May.
Supporting young people, using the power of rugby.
The client requests no contact from agencies or media sales.
Here are the top four things to be excited about:
- Being at the heart of the global health partnership community, supporting UK NHS and other health workers to volunteer internationally.
- A broad grants management portfolio, working across several themes and countries across sub-Saharan Africa
- A chance to oversee inputs from a diverse team in order to manage programmes, including overseas staff, M&E colleagues and academic implementing partners.
- Take on a leadership role within THET, contributing towards the strategic direction of the organisation.
What is expected of you in the first six months?
- You will take on the management of at least one UK Government-funded health partnership grants programme operating across a range of countries in sub-Saharan Africa.
- This includes running the grants selection, award, contracting and onboarding process
- You will take over project governance structures, managing the inputs of programmes team members, Country Directors and implementing partners.
- You will organise and attend a programme launch event in-country, as well as visit health institutions in sub-Saharan Africa.
MAIN RESPONSIBILITIES
Programme Management
- Coordinate staff and implementing partners to ensure the timely completion of deliverables.
- Quality assure the application of THET’s grant management processes by other team members.
- Ensure compliance with donor/country agreements, regulations and requirements.
- Identify, track and manage programmatic risk.
- Ensure effective communication with partners, donors and other stakeholders.
- Oversee project budgets, including monitoring spend against budget, undertaking re-forecasting, and authorising spend.
- Oversee the quarterly reporting process to donors.
- Coordinate and support workstream leads within the project.
Programme quality and design
- Contribute to the design of new projects: co-ordinating the proposal team; overseeing a needs analysis; liaising with stakeholders; contributing to a Theory of Change; developing content; and developing the budget.
- Develop and nurture relationships with potential and existing donors, partner organisations and consultants as appropriate.
- Contribute to the design and improvement of project and health partnership quality programme approaches, including standards, processes, tools and guidance.
- Contribute to the delivery of capacity development interventions for grant holders and THET staff.
Monitoring and Evaluation
- With support from the Research, Evidence and Learning team, oversee Monitoring and Evaluation processes for the programmes you lead, e.g. logframe and reporting mechanisms
- Lead the quarterly and annual reporting and analysis review process with institutional donors.
- Write project reports and programme reviews, and coordination of donor reporting as appropriate.
- Ensure grant holders have effective M&E plans in place and coordinate the review of their reports.
- Coordinate visits to project implementation sites for monitoring and audit purposes.
- Facilitate learning and sharing of good practices across programmes and the wider organisation.
Team Support and Line Management
- Line manage members of the Programmes Team (1-2 Programmes Coordinators).
- Oversee the contracting, payments and deliverables of in-country consultants and other suppliers.
- Lead the induction process for new Programmes Team members and other THET staff when required.
- Work with colleagues from across the team to identify areas for improvement and strengthening.
Miscellaneous
- Attend and present THET’s work at UK and international events, including the THET annual conference.
- Join your choice of THET’s and external thematic working groups, such as on gender equality and social inclusion, on the climate crisis, etc.
- Contribute to the strategic direction of THET and play a leadership role in the Programmes Team
Candidates can apply by submitting a two-page cover letter stating why they are interested in this position, what they would bring to the role and how they fit the person's specification.
This letter should be submitted with a CV to THET by midnight Wednesday, 15th May, with ‘THET Programmes Manager’ in the subject line. Applicants must be available for interview and assessment over the following two weeks. Please visit our website for a full Job Pack and instructions.
This post is UK based and you will require current and valid permission to work in the UK.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Location: Homebased (North West England and Northern Ireland Travel)
Contract Type: Permanent, Full Time
Hours: Monday to Friday, per week
Salary: £36,720 to £39,780 per annum
Can you imagine yourself as a Regional Poppy Appeal Manager in the North West of England?!
Are you passionate about making a meaningful impact on the lives of veterans and their families? We are seeking a dynamic individual living in the North West of England to lead and inspire our regional team of Poppy Appeal Managers in the North West and Northern Ireland. As a Regional Poppy Appeal Manager, you will play a pivotal role in supporting the delivery of the Poppy Appeal through our dedicated network of volunteers.
In this role, you'll be responsible for developing and executing strategic plans aligned with our Poppy Appeal and Fundraising strategy. You'll oversee regional expenditures, ensuring that our net contribution targets are met, while also sharing insights and feedback from regional activities with our leadership team.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Operationally, you'll manage financial processes, contribute to budget cycles, and cultivate long-term income pipelines. Building strong relationships with key local stakeholders, managing risk, and ensuring compliance will be crucial aspects of your role. Collaboration with internal teams to maximise our impact will also be part of your responsibilities.
On the people and team development front, you'll conduct regular one-on-one meetings, lead team gatherings, and drive performance management processes while upholding Legion values. If you have experience in people management, team building, budget management, performance monitoring, community fundraising, and event management, along with strong IT skills and excellent interpersonal and communication abilities, we want to hear from you.
Join us in honoring those who have served by applying today!
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
You will be contracted to your home address, and you will perform most of your work remotely there using our collaboration tools to work with colleagues, with occasional travel (incl. for monthly team meetings). This particular role will require a full UK driving licence. Our ideal candidate will be living in the North West of England who is happy with occasional travel to Northern Ireland.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Closing Date: 12th May 2024
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.