Office administration jobs
The Finance team provides finance and budgeting support to staff, managers and members of PCS. The department is about to embark on a digital transformation that will modernise how the Finance department operates for the Union. We are looking for a Head of Finance that will drive and lead this project whilst maintaining continuity of service operation to the union, members and staff and, to join a progressive union that values collaboration, integrity, and social impact.
Salary and Location
- Band 5, London Spine points 21-17 or Regional Spine points 23-19
- Starting salary: London £63,279 p.a. rising to £72,098 p.a. or Regional £58,877 p.a. rising to £67,689, in annual increments (pay award pending)
- PCS Clapham or Regional office
Successful candidates for the post of Head of FInance will be able to demonstrate:
You are a qualified accountant (ACA, ACCA, ACMA, CIPFA) and or have an MBA with:
- 5 years proven experience of managing a successful finance team
- Proven experience in strategic financial leadership
- Strong knowledge of financial systems, compliance, and reporting
- Project management and delivery in a financial setting
- Excellent communication and stakeholder engagement skills
- Management of internal and external audit processes
- A commitment to equality, inclusion, and the values of the trade union movement
The main duties of the Head of Finance role include:
- Strong leadership and effective management of the finance team
- Lead and manage the implementation and optimisation of a new finance system to ensure cost-efficiency through service reviews and technology adoption
- Deliver strategic financial advice to senior stakeholders
- Lead the unions financial services, focusing on complex and high-impact areas
- Support medium and long-term financial planning for the Director of Central Services and Senior Management Team
- Oversee management accounts, year-end financial reports, and budget cycles
- Ensure compliance with VAT, Corporation Tax, PAYE, and regulatory reporting (e.g., AR21)
- Provide accurate financial data and strategic insights to decision-makers
- Strengthen audit processes and investment oversight
- Ensure integrity in transaction processing and ledger management
- Maintain compliance with data protection and service level agreements
- Support supplier relationship management
Excellent people and leadership skills combined with strong analytical skills, and problem solving ability, and an understanding of up-to-date finance technology will all be essential requirements for a successful Head of Finance.
Closing date: at 12 midday on Thursday 12 March 2026
Interviews will be held in person at PCS Clapham: Wednesday 25 March 2026
About PCS
PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.
Employer Benefits
You will have access to a generous package of staff benefits including
- flexible working (including hybrid working)
- childcare and family support
- generous maternity/paternity leave
- 32 days leave and Christmas closure
- pension scheme
- employee assistance programme
Learning and Development
The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.
PCS Recruiting Process
We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.
Applications must be received by the closing date and time specified.
Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.
- CVs will not be accepted. Please see the job description/person specification and follow the application process.
- PCS is working towards equal opportunities and is positive about disabled people.
- All posts can be considered on a full-time, part-time or job share basis.
Please view our guidance for applicants.
JOB DESCRIPTION: HEAD OF FINANCE
Ref: 0326
Grade: Band 5, London or Region
Salary:
London Spine points 21-17
London Starting salary £63,279 p.a. rising to £72,098 p.a.
Regional Spine points 23-19
Regional Starting salary £58,877 p.a. rising to £67,689
Location: PCS Clapham (London) or PCS regional offices
Purpose of the job:
Management and leadership of the PCS Finance Team and the provison of strategic financial advice to the National Executive Committee and other bodies.
Responsible for the management of the compilation and production of all management accounts, PCS annual audit, budgets, cash-flow and financial planning reports and annual reports.
Responsible for the integrity and completeness of the accounting records, ensuring taxation compliance.
To manage the modernisation of PCS finance system and to work with our providers to introduce digital products to support PCS primary financial accounting management system.
To engage stakeholders and drive strategic change to optimise the efficiency of the financial operations and contribute towards PCS overall strategic direction of the PCS Union.
Responsible to: Director of Central Services
Responsible for: Internal Audit & Funding Manager and Finance & Budget Manager
Contacts
External:
PCS members, elected officials and potential members. Employers, Legal, pension and other advisors. TUC, Members of other trade unions and related bodies. Senior Government Officials, Ministers, MPs, pressure groups, campaigning bodies and media, Auditors, financial institutions and Investment Managers.
Internal:
PCS staff and managers across Regions and Departments
Main duties and responsibilities
1.People Management
- Manage work allocation and workflow, future planning and support for Finance Team and Director of Central Services
- Motivate and manage individuals and the team as a whole to provide a high standard of service to develop and improve the skills and efficiency of the Finance team
- Check work standards and maintain consistent quality of delegated tasks
- Seek to continuously improve the effectiveness and efficiency of the team
- Through induction, the appraisal system and one-to-ones, identify staff training and development needs, train or organise formal/informal training for the Finance Team
- Proactively promote diversity and inclusion in line with the wider PCS approach
- Apply the staff conduct policies as and when required e.g. discipline, grievance, capability, dignity at work and IT security policies
- Provide advice and deal with complex issues related to staff management including disciplinary or grievance in consultation with line manager
- Ensure that the health, safety and welfare of staff is maintained and improved, in accordance with PCS and statutory policies
- Work effectively with lay officials. Provide advice to and lead relevant committees including the preparation and presentation of reports
- Deputise for line manager when required
2.Strategy and Advice
- Ensure the provision of strategic financial advice and guidance to a wide range of stakeholders
- Provide leadership in delivering the unions Financial Services, having direct involvement in more complex or strategic areas to support the delivery of the unions objectives
- Prepare and manage delegated budgets in accordance with the Unions overall financial policies and procedures ensuring services are delivered within the agreed budgets
- Provide medium and long term financial planning support to the Director of Central Services and Senior Management team
- Oversee reviews of service prices and providers, making proposals for savings and change, seeking to exploit changing technologies and methods to reduce costs, wherever possible, in line with budgetary and policy constraints
- Oversee statistical systems to produce reports and analyse information within the Finance department
- Monitor and report on issues and initiatives as requested
3. Strategy and Advice
- Ensure the provision of strategic financial advice and guidance to a wide range of stakeholders
- Provide leadership in delivering the unions Financial Services, having direct involvement in more complex or strategic areas to support the delivery of the unions objectives
- Prepare and manage delegated budgets in accordance with the Unions overall financial policies and procedures ensuring services are delivered within the agreed budgets
- Provide medium and long term financial planning support to the Director of Central Services and Senior Management team
- Oversee reviews of service prices and providers, making proposals for savings and change, seeking to exploit changing technologies and methods to reduce costs, wherever possible, in line with budgetary and policy constraints
- Oversee statistical systems to produce reports and analyse information within the Finance department
- Monitor and report on issues and initiatives as requested
4.Finance Systems
- Manage the introduction, implementation and continuous monitoring of a new finance system to provide effective budget management at every level of the union
- Provide detailed financial data and reporting, including management accounts and strategic advice, to the National Executive Committee/Senior Management Team
- Provide straightforward access to budgets for all budget holders to facilitate better planning and cash flow management
- Ensure resources are optimised to enable good decision-making across each command area
- Review and update where necessary current audit processes to ensure compliance with the Trade Union Certification Officer
- Provide investment oversight, forecasting, and asset management to the Director of Central Services, and produce relevant information to support spending and investment decisions
- Ensure controls are in place and adhered to, to manage management override risks
- Maintain professional financial relationships with suppliers and customers
5.Operational Management
- Oversee and ensure the integrity of the unions transaction processing at all times
- Ensure all liabilities are recorded, payments made, receipts banked and ledgers managed in line with best practice
- Ensure all service level agreements are adhered to by the Finance department, and developed where necessary
- Ensure data protection adherence and finance systems are secure
- Assist the Director of Central Services in managing relationships with suppliers
6. Group and Branch Funding
- Oversee PCS work with Special Member Auditors to ensure the completion of union group and branch audit procedures in line with rules and Finance Committee requirements
- Provide assistance to group and branch treasurers, including training courses
- Provide reports as required for the Finance Committee
- Ensure expenses are paid in line with Service Level Agreement requirements
7. Finance Training and good practice
- Participate in the dissemination of financial knowledge across the union. Organise and participate in periodic financial training programmes for budget-holders, treasurers and members
8. Communication
- Draft complex communications including briefs, reports, business cases, for internal and external stakeholders
- Draft papers, policies and regulations in relation to financial management
- Communicate with members by producing circulars and briefings, and by addressing meetings and conferences etc
- Represent PCS where necessary and liaise with outside professional bodies such as auditors
- Provide financial information as required by other areas of the Union, in particular treasurers, or other bodies
9. Team Working
- Proactively promote team working and collaboration
- Initiate, organise, lead and participate in team meetings as appropriate
- Maintain high levels of confidentiality of sensitive issues at all times
- Provide assistance to team members
- Manage and co-ordinate staff on issues arising from new working practises, one off projects, or annual projects such as conference
10.Equality
- Contribute to PCS policies on equal opportunities by developing innovative workplace strategies to tackle inequality and discrimination
11.General
- Contribute to the strategic development of the Unions policy objectives including the PCS planning process
- At all times implement and promote the PCSs equal opportunities policy adhering to the PCS Values
- Take due and reasonable care of self and others in respect of health and safety at work
- Participate in appraisal, training and development systems
- Act in a manner that enhances the work of the PCS and its overall public image
- In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
- Such other duties that may reasonably be required and that are within the level of the responsibility of this post
- Willing to work outside normal office hours and location on occasion. (e.g. attendance at Annual Delegate Conference)
Person Specification: HEAD OF FINANCE
Ref: 0326
Date: January 2026
Location: London or Region
ESSENTIAL FACTORS
QUALIFICATION
- Qualification in Finance and/or Business Management (ACA,ACCA,ACMA,CIPFA,) and/or MBA with minimum of 5 years' proven management experience in finance
EXPERIENCE
- People management including induction, work allocation, appraisal and conduct
- Experience of working at strategic management level in finance
- Management accounts production and compilation of year end accounts, external reports and audit processes
- Management of payroll and pensions administration
- Project management and delivery in a financial setting
TRAINING
(including continuous professional development)
- Evidence of ongoing training and continuing professional development
- Commitment to undertake job-related training
- Commitment to participation in appraisal and development review process
- Commitment to staff development
KNOWLEDGE
- Management Accountancy
- Financial management and taxation including VAT, Corporate tax and PAYE compliance
- Contract and regulatory compliance management
- Impact and use of Financial Digital and IT applications
- An understanding of and a commitment to trade unions
SKILLS
- Ability to communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences
- Ability to negotiate and form effective working relationships internally and externally
- Ability to provide strategic and policy implementation advice and guidance
- Proficient with Reporting, Data Analytics tools and performance metrics
- Ability to deliver and adapt financial training to audiences without financial knowledge/expertise
OTHER
- Commitment to the application of Equal Opportunities policies and practices at work
- Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
- Flexible approach to work and willing to work outside of normal office hours and location on occasions
ECRN Regional Manager | The British Academy
Contract: Full-time, Permanent
Location: St James Park, London, SW1 | Hybrid, worked flexibly under our hybrid-working policy
Salary: £40,926 per annum
The British Academy – the UK’s national body for the humanities and social sciences - is seeking a Regional Manager to join our friendly and collaborative team in the Research Directorate, providing key support in the delivery of the Early Career Researcher Network.
The ECRN Regional Manager will work closely with the Head of ECRN to oversee the day-to-day operations and logistics of the Network. This includes line management of three Regional Coordinators, as well as supporting budget oversight and financial management across all regional activities.
You will contribute to the development and implementation of efficient working systems, policies, and processes, and collaborate with the Head of ECRN to identify and resolve operational challenges as they arise.
A core responsibility of the role is to lead on the delivery and coordination of ECRN activities. This includes line managing three Regional Coordinators; overseeing and supporting regional clusters; processing invoices and monitoring budgets; preparing reports and updates for internal and external audiences; identifying growth opportunities for the Network; liaising with a range of internal and external stakeholders.
The ideal candidate for this role, will bring strong project management skills, financial and budget oversight experience, and a background in line management within an office or organisational setting. Strategic thinking, proactivity, and resilience are essential, alongside the ability to prioritise effectively and solve problems in dynamic environments.
You will be an excellent communicator, capable of building collaborative relationships with colleagues across the British Academy and beyond, including external facilitators, partners, and stakeholders. Your keen attention to detail, inclusive mindset, and commitment to team-oriented working will be central to maintaining the quality, coherence, and impact of programme delivery. You’ll bring clarity, empathy, and professionalism to every interaction, helping shape a collaborative and high-performing environment.
Please note that the position will involve travel between ECRN regional clusters to support in-person delivery of training and workshops, alongside regular online engagement.
Further information about the ECRN can be found on our website.
About the Academy
The British Academy is the UK’s national body for the humanities and social sciences, established by Royal Charter in 1902. We mobilise these disciplines to understand the world and shape a brighter future. Today’s complex challenges can only be resolved by deepening our insight into people, culture, and societies. With a Fellowship of around 1700 leading national and international academics, the Academy invests in researchers and projects across the UK and overseas; engages the public with fresh thinking and debates; and brings together scholars, government, business, and civil society to influence policy.
The Academy currently has five directorates: Communications & Marketing; Development; Policy; Research; and Resources, plus a small Governance & Fellowship Team.
Working at the Academy
Our senior management team have worked with staff to foster a culture of collaboration, respect, and empathy, in which all contributions are recognised as we work towards our common goals. Our people strategy and working practices focus on building strengths and sharing insights, with learning & development, wellbeing, and equality, diversity & inclusion at the centre of how we operate as an organisation. Investing in our staff and encouraging a healthy work/life balance is central to our success, as we move forward and continue to grow. Find out more about the British Academy, including our Equality, Diversity, and Inclusion Statement.
Terms and conditions
The British Academy is based at 10-11, Carlton House Terrace, St James Park, London, SW1 – a Grade 1 listed building. We offer a competitive benefits package including a 35-hour working week; 34 days’ annual leave plus Bank Holidays; a subsidised canteen and an excellent occupational pension.
How to apply
We use Applied for our recruitment. Applied aims to overcome unconscious bias in recruiting. Instead of using CVs, candidates are asked to answer questions that test skills needed for the role. The responses are then anonymised and reviewed in a random order by members of the hiring panel.
We welcome applications from people of all backgrounds, in line with our commitment to create a diverse and inclusive working environment, promote equal opportunity, and address under-representation. We will make reasonable adjustments to support disabled job applicants and offer an interview to those meeting the minimum selection criteria.
To find out more about this opportunity and to apply, please visit our recruitment page via the apply button.
Applications must be received no later than Midday on Wednesday, 18 March 2026
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reporting to: Head of Communications & Individual Giving
Location: Hybrid, minimum 40% in office in Welwyn Garden City
Principal responsibilities and duties
Budget Management
- With the Head of Comms & Individual Giving, set annual budgets and programmes of activity, actively monitoring performance against these and adapting approach as necessary
- Plan, monitor and control expenditure as appropriate and manage income against set budget, KPIs; providing regular revised projections and narrative for the Senior Leadership Team and trustees as required
- Analyse individual giving performance, reporting as required and using the results to improve practice, including evaluation of cost effectiveness and sustainability
Communicating and building relationships
- Cultivate and steward meaningful relationships with individual donors to maintain their engagement and support and ensure a stable and growing donor base
- Create compelling fundraising materials and appeals targeted at individual donors
- Provide excellent donor stewardship through timely acknowledgement of gifts, personalised communication and recognition efforts.
- Develop and deliver a plan of regular communications for recurring givers and high-value donors
- Represent the charity at Willow or third-party events, to promote fundraising products and talk to potential supporters about ways they can get involved
- Manage relationships with suppliers, agencies and partners
Programme Development
- Conduct regular reviews of income streams and put recommendations into action
- Work with other members of the fundraising team to develop a successful stewardship programme across all supporter types
- Develop and execute strategies to solicit and secure donations from individual donors across various online and offline channels
- Promote and manage our in-memory products, enabling donors to remember their loved ones whilst supporting Willow
- Develop a regular giving programme, executing strategies to acquire, retain, and upgrade individual donors
- Grow our legacy programme and increase the number of people leaving a gift to Willow
- Develop our digital fundraising programme, bringing more supporters online
Data management
- Utilise the charity database (RE NXT) to track donor interactions, manage gift processing and generate reports for analysis and decision making
- Work with the Finance Team, Data & Insight Officer and Supporter Care Officer to ensure accurate data recording
- Use data to identify areas of prospective growth and build plans to deliver these
- Adopt a data-led fundraising approach, segmenting data and using supporter journeys to maintain engagement and speak to people about the right products for them
- Monitor donor attrition and implement measures to mitigate disengagement
Additional
- Build excellent working relationships with colleagues across the organisation, creating processes that support efficiencies and collaborative working
- Work with office volunteers to ensure administrative or support tasks are completed in a timely manner
- Keep up to date on developments and trends in fundraising and the charitable sector, and apply these learnings to improve our offering
- Keep up to date and comply with fundraising, GDPR and other relevant legislation,codes of practice and good standards
- Willingness to work flexibly with occasional work outside of core hours
- Undertake any other tasks as required in the interest of the charity
Person Specification
Experience
- Experience working in individual giving fundraising with an excellent working knowledge of donor recruitment, retention and development
- Experience of designing supporter journeys that engage, retain, and inspire donors
- Experience of preparing and managing annual plans and budgets
- Proven project management experience, including design, print and mailing processes
- Experience of working with a CRM system (we use RE NXT) and digital fundraising tools
- Experienced in using data and insight to inform decisions and optimise activity
Knowledge
- Knowledge of fundraising laws and regulations in relation to data protection and compliance
- Knowledge of the Fundraising Regulator and Institute of Fundraising Code of Practice
Skills
- Proven ability to write engaging copy and compelling fundraising asks for different audiences across varied communication channels
- Effective organisational skills and ability to manage time and prioritise work
- Ability to work quickly and accurately under pressure
- Analytical and able to adopt a data-led fundraising approach
- Excellent IT skills including use of a CRM database for both maintenance and interrogation purposes, including data segmentation and reporting
Personal qualities
- A pro-active, self-starter who is comfortable working alone but can also be a team player
- Motivated and target driven
- Personable with excellent ability to engage with supporters and stakeholders with diplomacy, discretion, tact and persuasiveness
- Ability to have a hands-on approach, adapting as necessary to carry out tasks
General
- Hybrid working, with a minimum of two days per week in the office in Welwyn Garden City
- 25 days annual leave, increasing with service, plus bank holidays and discretionary Christmas leave
- Holiday purchase scheme
- Stakeholder pension with matching contributions up to 5%
- Occupational sick pay
- Life Assurance cover of 3 x salary
- Flexible working patterns where appropriate for the role
- Employee Assistance Programme
- Access to financial advice and employee discounts
To create precious memories and experiences for young adults with life threatening illness and those close to them.
The client requests no contact from agencies or media sales.
Location: UK based with the option for remote working. This role requires attendance at the London Head Office, SW1, to fulfil operational requirements. The number of days onsite per week will vary from 1-4 days as required.
Salary: £46,000-£51,000
Benefits: Yearly performance related pay, generous leave, 4 wellbeing days per year, eligible for the Civil Service pension scheme option - employer contribution up to 28.97% and more.
Contract: Fixed Term - 12 Months. This is a maternity leave cover.
Working Pattern: Full-time: WFD will consider flexible working arrangements, including, job share, compressed hours, part time, flexitime.
The International Operations Manager is a core and business critical role within the Operations Team, providing management-level delivery on procurement, security and travel, compliance and maintenance and management of core operational frameworks to support our global network.
Top line activities for this role include
- Day-to-day management of security risk management: focal point for non-digital programme-related risks
- Accountable for operational policies and frameworks ensuring consistent application and compliance
- Office opening and closure process lead - legal and compliance (operational), and safety and security aspects
- Registration and ongoing compliance processes in the UK and across the network
- Procurement service contracts lead for travel and accommodation, office equipment and supplies, security, and insurance at the centre, and ensure country office suitability.
We are looking for the following
- Demonstrated experience in a comparative role.
- Proven track record of strong leadership and cross-cultural communications skills.
- Experience in cross-departmental collaboration, effectively engaging with both junior and senior-level audiences.
- Project management experience and/or qualifications (e.g. Prince2, PMD Pro)
- Experience in policy and process development, including the ability to design, implement, and evaluate comprehensive policies and procedures to improve efficiency.
- Excellent understanding of business processes including the outsource of procured services.
- Experience of procurement procedures.
- Experience with administering Learning Management Systems (LMS), such as Moodle.
- Excellent time management, including ability to prioritise tasks and working to deadlines.
- Strong interpersonal skills and the ability to foster good working relationships.
- Well-developed oral and written communication skills.
- Experience providing user support ideally to remote teams.
- Good technical knowledge of Microsoft 365 Platform (SharePoint, Teams, Office 365)
- Experience using client management systems (CRM).
- Experience of safety and security risk management.
To apply by 3rd March 2026 via CV and Cover Letter visit our website.
To mobilise British and international expertise to support people around the world to strengthen democracy in their country.
The client requests no contact from agencies or media sales.
Organisation: Life for a Life Memorial Forests
Location: South-West England (Somerset region) – travel expected to memorial forest locations including Yeovil, Taunton, and Bristol
Working Pattern: 1–2 weekend days per month (Saturdays and/or Sundays only)
Pay: £12.60 per hour
About Us
Life for a Life is a growing UK charity that enables families and individuals to celebrate or commemorate loved ones by planting memorial trees or scattering ashes at over sixty woodland locations across the country.
We create living memorials in beautiful natural settings, offering families a peaceful, meaningful experience that lasts for generations.
The Role
We are seeking a compassionate, self-motivated Tree Dedication / Memorial Ceremony Co-ordinator to lead memorial tree dedications and ashes scattering ceremonies at sites across the South-West.
You will act as the face of the charity during ceremonies, guiding families with empathy, insight, and gentle humour. Ceremonies are non-religious, centred on nature, remembrance, and the charity’s mission.
This is a sessional role – approximately 1–2 days per month, primarily weekends. Travel will be required to memorial forest locations including Yeovil, Taunton, and Bristol.
Key Responsibilities
- Conduct memorial tree dedications and ashes scatterings with care and sensitivity
- Liaise with families ahead of dedication days, answering queries and offering guidance
- Represent Life for a Life with compassion and professionalism at all times
- Work closely with Head Office and the wider management team
- Support administrative tasks as needed, such as installing updated memorial plaques
- Contribute to the rejuvenation and management of memorial forests through respectful engagement
Who This Role Would Suit
This role would particularly suit:
- A qualified or trainee civil celebrant
- A semi-retired professional seeking meaningful weekend work
- Someone with experience in bereavement support, funeral services, counselling, teaching, or community roles
- A self-employed professional looking for occasional additional work
Please note: this role involves supporting bereaved families during deeply personal moments. Applicants must be comfortable working sensitively with grief and loss.
Person Specification – What We’re Looking For
- Reliable travel to memorial forest locations using own vehicle
- Full UK driving licence
- Excellent interpersonal and communication skills, with empathy, insight, and gentle humour
- Highly organised and able to work independently
- Comfortable working outdoors in varying terrain and weather conditions (clothing and footwear provided)
- Punctual, dependable, and community-minded
- Confident supporting bereaved clients in a sensitive and caring manner
- A genuine interest in nature, the environment, or horticulture (desirable)
- Previous experience working or volunteering within a charity or community organisation (desirable)
Why Work With Us
- Guide families through deeply meaningful memorial ceremonies entirely outdoors in beautiful woodland settings
- Flexible weekend schedule – only 1–2 days per month
- All clothing, footwear, and tools provided
- Work for a small, supportive charity where your contribution is valued
- Leave a lasting legacy for families and the environment
How to Apply
If this role speaks to you, please submit your CV and a short covering letter by 12th March 2026 explaining your interest in working with Life for a Life and your relevant experience.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about supporting victims of domestic abuse and making a real difference in their lives? Join our dedicated and compassionate team as an Independent Domestic Violence Advisor (IDVA).
In this role, you will provide high-quality, survivor-centred support to standard and medium-risk victims of domestic abuse, helping them to increase their safety, navigate their options, and make informed choices about their future.
Key Responsibilities
- Provide high-quality, trauma-informed, survivor-centred support to high-risk victims of domestic abuse
- Carry out comprehensive risk assessments and safety planning, using tools such as DASH
- Advocate on behalf of survivors with statutory and voluntary agencies, including police, social care, housing, health, and legal services
- Represent and support clients through the MARAC process, ensuring risks and actions are clearly communicated and followed up
- Support survivors to understand their options around criminal justice, civil remedies, housing, and welfare
- Maintain accurate, confidential case records in line with GDPR, safeguarding, and organisational policies
- Identify and respond appropriately to safeguarding concerns involving adults and children
- Build strong multi-agency relationships to improve outcomes and reduce risk for survivors
- Empower survivors to make informed choices and increase their safety and independence
You will need to be a compassionate and resilient professional with:
- A minimum of an A level, NVQ3 or equivalent, a degree or SafeLives (Desirable not essential)
- IDVA qualification (Desirable not essential)
- Comprehensive knowledge of domestic abuse, it's impact and relevant legislation
- Excellent communication, advocacy and problem solving skills
- Experience of working with victims of domestic abuse
- Ability to work independently as well as part of a team
- Commitment to safeguarding and promoting the welfare of vulnerable individuals
- Able to travel across Bedfordshire
We welcome applications from candidates who are either qualified IDVAs or those who do not yet hold the formal qualification but have relevant experience supporting survivors of domestic abuse. If you have demonstrable experience working with high-risk victims, strong safeguarding knowledge, and the skills to provide trauma-informed, survivor-centred support, we would be keen to hear from you. We recognise the value of lived and professional experience and are open to supporting the right candidate to achieve the IDVA qualification as part of the role
Please note that we are unable to provide visa sponsorship accept applications from individuals who already have the right to work in the UK for the position applied for
As some of our roles involve working with vulnerable members of society, this position may require a Basic or Enhanced Criminal Disclosure, which will be conducted once a conditional offer is made
Previous Applications: We welcome applications from all qualified candidates. However, if you have applied for a similar role within the last 6 months and were not successful, please consider whether your experience has developed further before reapplying
Accessibility & Adjustments: We are committed to making reasonable adjustments throughout our recruitment process and will strive to be as accommodating as possible. Please inform us in advance of any arrangements you may need to fully participate in the process.
At One YMCA, we are an inclusive organisation that actively promotes equality of opportunity for all, welcoming the right mix of talent, skills, and potential. We are committed to creating a working environment where everyone is treated with dignity and respect, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
We welcome applications from all backgrounds, communities, and industries, and are committed to building a diverse workforce made up of a wide range of skills, experiences, and abilities.
This is a Full Time role.
Hours per week: 37.5
Working Pattern: Monday-Friday
One YMCA's mission is to create supportive and energizing communities where young people can belong, contribute, and thrive.
The client requests no contact from agencies or media sales.
We are looking for an organised, proactive and enthusiastic person who is committed to access to justice. This is a varied and hands-on role supporting the smooth running of LAG’s marketing, subscriptions and events activity.
Working closely with the Head of Transformation & Systems Lead and the wider team, the successful candidate will coordinate subscription administration, respond to inbox enquiries, support marketing campaigns and assist with the organisation and delivery of training events. The role combines administrative responsibility with opportunities to contribute ideas and support audience growth.
This position offers valuable experience across marketing coordination, customer communication and event support within a small and collaborative team. The postholder will play an important role in maintaining subscriber relationships, supporting promotional activity and ensuring events run smoothly.
This is an exciting time to join LAG as we continue to strengthen engagement with our audiences and support the legal and advice community.
Our vision is a fair legal system that excludes no one, upholds equality and social justice, and meets the needs of the people it serves.
The client requests no contact from agencies or media sales.
Location: London
Hours: Full-time (35 hours per week)
Contract: Temporary (up to 3-months)
Rate: £16.44 – £19.18 per hour + holiday pay – depending on experience (£30,000 – £35,000 FTE)
Start Date: ASAP
About the Role
A busy Higher Education provider is seeking a proactive and well organised Admissions Officer to support their admissions function on a fulltime, onsite basis in Fitzrovia. This role is ideal for someone who enjoys delivering excellent customer service, working with data, and ensuring applicants have a smooth and positive experience throughout the admissions process.
You will be responsible for the accurate and efficient processing of applications across a range of undergraduate and postgraduate programmes. The role involves liaising with internal teams and external bodies, supporting compliance-related processes, and contributing to improvements in systems and procedures.
Key Responsibilities
- Manage the end-to-end administration of student applications
- Provide clear advice and guidance on admissions procedures and entry requirements
- Assess applicant qualifications, eligibility and fee status
- Support international admissions processes, including compliance checks
- Collaborate with recruitment and outreach teams to support conversion activity
- Produce and analyse application-related reports and data
- Supervise junior admissions staff and identify training needs
- Represent the institution at open days, fairs and other recruitment events
What We're Looking For
Essential:
- Educated to degree level or equivalent
- Understanding of Higher Education admissions processes
- Knowledge of UCAS and/or UKVI procedures
- Excellent communication, organisation and customer service skills
- Ability to work independently and manage competing deadlines
- Confident using Microsoft Office
- Strong attention to detail and ability to interpret data
Desirable:
- Knowledge of legislation affecting international and EU applicants
- Previous supervisory experience
CVs will be reviewed on a rolling basis so early applications are strongly encouraged to avoid missing out. If you're interested, please apply ASAP with your CV in Word format.
At Prospectus, we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.
Development Research Officer | The British Academy
Contract: Full-time, Permanent
Location: St James Park, London, SW1 | Hybrid, worked flexibly under our hybrid-working policy
Salary: £30,210 per annum
The British Academy – the UK’s national body for the humanities and social sciences - is seeking a Development Research Officer to join our Development Team, providing key support within a small fundraising team of 9. It’s a particularly exciting time to join, as we are embarking on an ambitious 125th Anniversary Campaign in 2027.
This role is crucial in enabling the Academy to achieve its ambitious fundraising targets for our next campaign. The Development Research Officer will identify potential new funders who have the capacity and affinity to support the British Academy, as well as managing qualified prospects as they move through the prospect pipeline. You will also provide key intelligence on prospects and donors for meeting briefings and events, as well as due diligence research on potential donors to the Academy.
This is an exciting opportunity to provide strategic insights on prospects and donors for the variety of audiences that we work with. You will enjoy gathering and analysing information from a variety of sources, make connections between people and organisations, and be creative in how to present information and data. Alongside the research role, you will also provide administrative support for the internal and external activities of the Development Team.
You will ideally have some experience of research in a fundraising environment, as well as excellent written and verbal communication skills. You will be able to work independently and look proactively for opportunities as well as working responsively to requests and deadlines. You will be confident using the Microsoft Office 365 suite and have experience using Salesforce or another CRM to manage your workflows.
Whether you’re looking to grow your career as a prospect researcher, or are making a move into the fundraising sector, we’d love to hear from you.
About the Academy
The British Academy is the UK’s national body for the humanities and social sciences, established by Royal Charter in 1902. We mobilise these disciplines to understand the world and shape a brighter future. Today’s complex challenges can only be resolved by deepening our insight into people, culture, and societies. With a Fellowship of around 1700 leading national and international academics, the Academy invests in researchers and projects across the UK and overseas; engages the public with fresh thinking and debates; and brings together scholars, government, business, and civil society to influence policy.
The Academy currently has five directorates: Communications & Marketing; Development; Policy; Research; and Resources, plus a small Governance & Fellowship Team.
Working at the Academy
Our senior management team have worked with staff to foster a culture of collaboration, respect, and empathy, in which all contributions are recognised as we work towards our common goals. Our people strategy and working practices focus on building strengths and sharing insights, with learning & development, wellbeing, and equality, diversity & inclusion at the centre of how we operate as an organisation. Investing in our staff and encouraging a healthy work/life balance is central to our success, as we move forward and continue to grow. Find out more about the British Academy, including our Equality, Diversity, and Inclusion Statement.
Terms and conditions
The British Academy is based at 10-11, Carlton House Terrace, St James Park, London, SW1 – a Grade 1 listed building. We offer a competitive benefits package including a 35-hour working week; 34 days’ annual leave plus Bank Holidays; a subsidised canteen and an excellent occupational pension.
How to apply
We use Applied for our recruitment. Applied aims to overcome unconscious bias in recruiting. Instead of using CVs, candidates are asked to answer questions that test skills needed for the role. The responses are then anonymised and reviewed in a random order by members of the hiring panel.
We welcome applications from people of all backgrounds, in line with our commitment to create a diverse and inclusive working environment, promote equal opportunity, and address under-representation. We will make reasonable adjustments to support disabled job applicants and offer an interview to those meeting the minimum selection criteria.
To find out more about this opportunity and to apply, please visit our recruitment page via the apply button.
Applications must be received no later than Midday on Monday, 16 March 2026.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Marketing and Communications Manager
Location:
Hybrid: Primarily based at Cosmic HQ near St Mary’s Hospital, Paddington, with opportunities for home working
Reports To:
Chief Executive Officer (CEO)
Salary:
£36,000 per annum pro rata, £21,600 actual for 0.6FTE
Hours:
3 days per week/0.6FTE
Job Type:
Permanent
Annual Leave:
27 days plus bank holidays, plus office shuts between Christmas & New Year, pro rata for 0.6FTE
About Cosmic
Cosmic is a small but mighty children’s charity, dedicated to supporting the incredible work of the Paediatric Intensive Care Unit (PICU) and Neonatal Intensive Care Unit (NICU) at St Mary’s Hospital, Paddington, and Queen Charlotte’s Hospital, Hammersmith. We provide vital funding for life-saving equipment, specialist staff training, pioneering research, and family support services - helping to make a real difference for children and families when they need it most.
We’re looking for a passionate and creative Marketing and Communications Manager to help us tell Cosmic’s story, engage our incredible supporters, and grow our reach and impact. If you love storytelling, enjoy building strong relationships, and want to be part of a small, supportive team that’s making a real difference, this could be the perfect role for you. You’ll play a key part in raising Cosmic’s profile, supporting fundraising campaigns, and keeping our community connected through engaging and impactful communications.
Key Responsibilities
External Communications
- Collaborate with the team to develop a communications plan to support Cosmic’s calendar of events, income generation and volunteering, taking ownership of its implementation.
- Manage supporter communications through platforms like Mailchimp, including scheduling updates and mail merges.
- Produce and manage the production and distribution of the charity’s supporter newsletter, corporate newsletter, and other direct marketing materials.
- Develop a GDPR compliant method to gather data from families who benefit from Cosmic Service Delivery, to support conversion to fundraising via a Cosmic communication plan and supporter journey
- Create and execute engaging campaigns for Cosmic, based on our service delivery, to generate income.
- Liaise with celebrity partners to coordinate media campaigns.
- Develop and maintain a bank of photographs and ensure media consent forms are obtained and recorded appropriately.
- Assist fundraising teams in sourcing free advertising opportunities for events, such as community group emails and online platforms.
- Working with internal and external stakeholders to deliver and maximise media opportunities and campaigns that help raise awareness of the Cosmic’s services
- Writing press releases for local, regional and national press covering Cosmic service delivery, events and fundraising campaigns.
- Plan and execute events designed for stewardship and engagement alongside the Cosmic Events Team.
- Support in the development and delivery of the Cosmic ambassador strategy
Internal Communications
- Work closely with supporters, NHS staff, and the NHS Imperial Trust to gather compelling patient, family, unit, and staff stories for promotional purposes.
- Be a visible presence on the wards, building relationships to develop case studies, improve communication, and identify opportunities for collaboration.
- Keep charity notice boards updated with promotional material.
- Contribute to the quarterly Trustee report.
- Ensure that all communication is clearly logged on the Cosmic CRM solution, Donorfy.
Digital
- Manage Cosmic’s social media channels, developing and implementing a consistent and engaging social media plan to promote the charity’s work, events, and fundraising initiatives effectively.
- Digital transformation of the Cosmic website and other digital channels with a consistent and clear brand, ensuring optimal user experience.
- Create engaging and consistent digital designs for all marketing materials on Canva.
Branding and Merchandising
- Design and create a new range of fundraising merchandise and marketing materials to promote the Cosmic brand.
- Support the fundraising team by developing high-quality materials for proposals, events, and activities, and assist in promoting these initiatives.
- Develop and formalise a clear Cosmic Tone of Voice and charity branding, establishing guidelines for how Cosmic presents itself both internally and externally to ensure consistency and alignment with its mission and values.
- Build a Cosmic library of “curated content” with aligned descriptions of who we are and what we do, tailored for different audiences.
- Ensure all internal templates (letterheads, email signatures etc) use the correct colour palette, format and logo.
Administration
- Build a process to balance and prioritise the requirements and request for digital, marketing and communication support from the Cosmic Team
- Respond effectively to incoming telephone calls and emails, ensuring all inquiries are handled professionally.
- Maintain and update the charity’s database of contacts and supporters, taking the lead in implementing changes to improve data recording and analysis.
- Provide support to charity volunteers during activities.
- Develop engaging and relevant supporter journeys using Cosmic audience personas.
- Regular development and gathering of Cosmic case study materials.
- Evaluate the success of campaigns, setting and tracking key metrics, feeding learnings back into future work in a cycle of continuous improvement.
- Prepare and deliver regular, meaningful reporting on communications, to assist and drive strategic communications and marketing decision making.
General
- Build relationships across Cosmic, NHS units, and key stakeholders to identify opportunities for collaboration.
- Stay informed about fundraising sector trends and identify ways to apply them to Cosmic’s work.
- Undertake any other tasks commensurate with the role, adhering to the charity’s time-in-lieu policy.
- Support PICU/NICU with day-to-day needs, including celebrating milestones, organising activities, or assisting families with specific requirements.
Who We’re Looking For
Essential Skills and Experience:
- Previous experience in a marketing or communications role, ideally working within the charity sector.
- Proven success designing and delivering communications plans and campaigns.
- Experience of successfully pitching stories or collaborations to media, journalists and influencers.
- Understanding of how to create engaging content – both written and visual.
- Understanding of how to develop opportunities for coverage and know how to make them happen, and of media and communication trends, with the ability to stay ahead of the curve.
- Strong written and verbal communication skills, with the ability to craft engaging content for diverse audiences.
- Strong digital storytelling skills.
- Experience in creating marketing materials in Canva and managing communications campaigns.
- Experience of managing social media channels, creating content that drive results
- Experience of using WordPress, Mailchimp and CRM solutions.
- Confidence in liaising with stakeholders, including NHS staff, supporters, and celebrity partners.
- Excellent organisational skills with the ability to manage multiple tasks and meet deadlines.
- Creative thinking and problem-solving abilities.
- Knowledge of GDPR and data protection best practices.
- A genuine passion for Cosmic’s mission and values.
Desirable Skills and Experience:
- Experience in developing case studies
- Previous experience in a charity or fundraising environment.
Why You’ll Love Working with Us
At Cosmic, we’re a small team with a big heart. Every day, we get to make a real impact on the lives of children and families facing the toughest times. You’ll have the chance to use your creativity, develop new ideas, and see the difference your work makes - whether it’s helping to fund vital equipment, supporting a fundraising event, or simply putting a smile on a child’s face.
· 27 days holiday plus Bank Holidays (pro rata for part time roles)
· £200 professional development budget annually
· Hybrid working opportunities
· Employee Assistance Programme
· Flexible hours. Core office hours 10am – 4pm
To be considered for this role, please answer the screening questions in full.
How to Apply
To apply, please submit your CV and responses to the screening questions. You are welcome to include a covering letter if you wish, but this is optional.
Cosmic is an equal opportunities employer and welcomes applications from all suitably qualified candidates.
November 2025
The client requests no contact from agencies or media sales.
Operations Lead
Salary: £32-£36k/year, depending on circumstances (5-day week equivalent is £40-45k/year)
Location: Remote
Working hours: 4-day week (30 hours), flexible, includes some evening and weekends
Contract: Fixed term - one year with intention to extend indefinitely, funding permitting
Closing date: 9am, Monday 2nd March
Interviews: Monday 9th March, Tuesday 10th March
Start date: April 2026
Overview
High energy costs are a nightmare for millions of UK households, while huge profits are made at our expense. Poor housing and heating systems are a key part of the problem, along with dependence on polluting, climate-changing fossil fuels. FPA is a campaigning organisation that sets out to attack the root causes of fuel poverty along with the specific injustices facing people and communities. We want to see the UK’s energy system decarbonised as rapidly as possible, with a just transition for communities and workers that includes affordability.
Working closely with pensioners groups, trades unions, disabled campaigners, tenants’ organisations and others on the frontline of fuel poverty, we’re using protest and direct action to fight for real, sustainable solutions to the cold homes crisis. We are looking for a committed operations person and fundraiser who shares our passion and values, to oversee systems and processes which support our strategy and core team to do their best work.
About the role
Fuel Poverty Action (FPA) was started in 2011 by climate activists who wanted to ensure that the green energy transition doesn’t happen at the expense of those with less social and economic power. Rather, they saw the break with fossil fuels as an opportunity to end the scourge of fuel poverty in the UK - a chance to rethink priorities and design inequality out of the energy system.
We are seeking a new, well-organised Operations Lead to slot into this structure, to take care of administrative and operational functions and support the Directors with fundraising: bids, budgets and reports, managing relationships with funders and cultivating a donor pipeline.
This role would suit someone familiar with the operational and HR elements of running a company or organisation, somebody with management experience who is caring and collaborative and comfortable juggling a varied workload.
Critically, we are seeking someone who shares our political vision, as reflected in the Energy For All manifesto (link in attachment).
Key responsibilities
- Administration: Managing the email inbox; maintaining up to date contacts and mailing lists; developing and refining systems, processes and platforms to support internal and campaign activities.
- Information management: Ensuring high standards of record keeping, data protection and secure information storage across the organisation, enabling staff and members to share and access resources and know-how.
- Fundraising: Creating and implementing a three-year fundraising plan; managing existing donor relationships and completing reports; working with directors/fundraising volunteers on grant bids and budgets.
- Line management: Providing light touch management for at least one colleague.
- HR functions: Overseeing recruitment and onboarding of new staff and freelancers, overseeing HR policies and contracts, identifying training needs and opportunities.
- Strategic thinking: Inputting into FPA’s long and short term strategic plans, with an eye to the setting and monitoring of appropriate targets.
- Writing and editing: Including overseeing the production of our Annual Report.
- Events: Organising online and in-person events and meetings, including annual strategy days and a 2026 conference.
For the full person spec and further information, please refer to the attachment below.
Compensation Policy
We’ll compensate team members on the following basis:
-
All salaried team members are contracted on the same terms and conditions
-
We have a 30 hour week maximum for all team members - most commonly worked as 4 x 7.5 hour days
-
Team members are paid an equitable and sustainable compensation rate which is the pro rate equivalent to a full-time (5 day) salary of £40-45,000, regardless of role or level of experience
-
Our compensation rates have been set following Platform’s best practice Social Justice Waging System:
Annual salary (30 hours per week):
-
Band 1 - No dependents or children and inherited wealth: £32,000
-
Band 2 - One or more children or dependents and inherited wealth OR No inherited wealth but no children or dependents: £34,000
-
Band 3 - One or more more children or dependents and no inherited wealth: £36,000
Further details
-
4-day full time week
-
3% employer-matched pension
-
Genuinely flexible working
-
25 days holiday per year, plus bank holidays
-
£15 / month working-from-home broadband stipend
We have no central office or shared office budget, so it is imperative that you are comfortable working from home and that you are based in the UK.
Some costs-paid travel and monthly evening and occasional weekend working will be required.
The appointment will be for one year with a hope of extension, funding permitting, and a four month probationary period.
Please take a look at our website for a deeper understanding of what we do: fuelpovertyaction(dot)org(dot)uk
We particularly welcome applications from marginalised groups, especially people of colour and other ethnic minorities, people who identify as LGBTQIA, disabled people and those who identify as working class or have done so in the past.
#Operations Lead #Operations #Operations Strategy #Strategic Operations #Fundraising #Fundraiser #Campaigns #Fundraising Campaigns #Fundraising Strategy #Social Justice #Climate
We want warm, safe homes on a flourishing planet, where everyone has enough and resources are justly shared
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Coach Core is an education and employment charity that improves the life-chances of under-represented young people across the UK, who experience barriers, discrimination and a lack of opportunities. We help people age 16-24 develop the skills, confidence and knowledge to unlock long-term employment opportunities through the power of sports apprenticeships. Since 2012, we’ve enabled over 1,100 young people to find meaningful employment across 21 UK locations.
Do you have exceptional skills in driving income through mass participation and special events? We are seeking an experienced, events fundraiser who organising events and stewarding supporters so that we can raise vital funds for under-represented young people.We are looking for someone who brings energy, creativity and exceptional organisation to help us deliver events that inspire, engage and raise vital funds for young people across the UK.
In this pivotal role, you’ll join our friendly Fundraising & Marketing team and take the lead on planning, promoting and delivering our challenge events programme – including the iconic TCS London Marathon and Coach Core’s own Sports Days, Golf Day and a 24hr National Three Peaks Challenge.
Your work will put you right at the heart of our mission. You’ll be the person who:
- empowers event participants to hit ambitious fundraising goals
- builds warm, lasting relationships with supporters, sponsors and partners
- ensures every Coach Core event (large or small) is well‑run, memorable and aligned with our values
Behind every successful fundraising event is someone who can hold all the moving parts together…and that’s where you come in. From recruitment and stewardship to logistics, on‑the‑day management and post‑event follow‑ups, you’ll make sure every participant feels supported and every event runs smoothly, safely and on budget.
If you love bringing people together, thrive in a collaborative environment and want to use your skills to help young people achieve things they never thought possible, this is an exciting opportunity to make a real impact.
Salary: £37,332 (FTE) £31,110 actual for 30 hours per week
Hours:30 hours per week – ideally over 4 days (flexible working considered)
Location: London / Hybrid
Holiday:25 paid holiday days per year (plus bank holidays) pro rata plus discrertionary days over Christmas period
Application Closing Date: 5:00PM Friday 13 March
Application Details:
Your application should include:
- A copy of your CV
- A cover letter outlining why you are a strong fit for this role
- Two examples of past work you are particularly proud of, submitted separately, with a short explanation of why you have chosen them and how they demonstrate the skills set out in the job description
At Coach Core, we believe in the power of diverse perspectives. If you come from a different industry or background and bring fresh insights, innovative thinking, and a commitment to our mission, we encourage you to apply, regardless of not meeting all the criteria.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Your Park Bristol & Bath uses parks to deliver positive social change. We work across three themes: health, access and nature. With funding from the National Lottery Community Fund, our Roots to Wellbeing programme supports people struggling with their mental health to build confidence, connection and resilience through nature-based group sessions.
We are now looking for a skilled and compassionate Health & Community Officer to lead delivery of Roots to Wellbeing across Bristol and Bath
About Roots to Wellbeing
Roots to Wellbeing is our Green Social Prescribing programme. We run 18-week rolling programmes in parks, supporting people who are experiencing poor mental health or finding life challenging. Participants take part in activities rooted in the University of Derby’s 5 pathways to nature connection, including nature walks, mindfulness, creative practice and practical conservation work
This role is about more than running sessions. It is about building trust, creating safety, and helping people who may never have felt parks were “for them” to develop a meaningful relationship with nature and community.
The role
You will:
-
Build and maintain strong referral partnerships
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Triage referrals and ensure sessions are accessible and inclusive
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Plan and deliver weekly nature-based wellbeing sessions
-
Support monitoring, evaluation and reporting
-
Work in parks across Bristol and Bath
This is a practical, people-facing role. You will be outdoors in all seasons and confident facilitating groups with complex needs.
We are looking for someone who:
-
Has at least two years’ experience working directly with people with mental health and complex needs
-
Has delivered group-based nature or eco-therapy activities
-
Understands green social prescribing
-
Can build strong, trusting relationships with participants and partners
-
Is organised, emotionally intelligent and solutions focused
A qualification in mental health and line management experience are desirable. An Enhanced DBS is required
What we offer
-
Home-based contract with access to office space at Engine Shed
-
25 days annual leave pro rata, plus your birthday off and office closure between Christmas and New Year
-
Nest pension after probation
-
Employee Assistance Programme
-
Flexible working
-
A supportive team committed to inclusion and lived experience
Diversity and inclusion
We want our team to reflect the communities we serve. We particularly welcome applications from Disabled people, people from visibly ethnic minority backgrounds, carers and people from low income households.
We operate a guaranteed interview scheme for Disabled and visibly minority ethnic candidates who meet the essential criteria
You do not need to meet every single desirable criterion. Potential matters to us.
How to apply
Apply via CharityJob with:
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Your CV
-
A covering letter (maximum two pages) explaining how you meet the person specification
Applications close at midnight on Sunday 1 March 2026.
Please submit your CV and cover letter. Your cover letter should set out how you meet the person specification and be no longer than two pages.
Helping everyone access parks and their transformational health benefits.
The client requests no contact from agencies or media sales.
Supporter Experience Officer
Reports to: Individual Giving and Legacy Manager
Portfolio: Charity and External Affairs Portfolio
Service/Team: Fundraising
Hours: 37.5
Location: Hybrid with 1 or 2 days a week in the Bristol Office
Job Purpose
To provide excellent supporter experience and donor stewardship, and to ensure efficient and accurate processing of fundraised income.
Responsible For
Day-to-day responsibility for supporter care of fundraising audiences – managing enquiries through phone, post and online. Responsible for income processing onto the CRM of all donations. And supporting the portfolio in providing excellent supporter experience to retain supporters for the long-term.
Key Accountabilities
• Manage incoming post and communications from supporters and potential supporters, responding to queries within the SLA in a friendly, supporter-focussed manner.
• Income processing of all donations and month-end reconciliation, ensuring all information relating is accurate on the database.
• Manage administration of gift aid processes including scanning declarations and adding to the fundraising database.
• Manage administration of online giving platforms such as Just Giving, CAF and GoFundMe.
• Working to support the development and delivery of the Audience Journey Project.
• Ensure high quality of communications with all audiences at all times.
• Maintain knowledge of and develop all products offered by thefundraising team and identify areas where cross promotion can beutilised.
Quality, Compliance and Safety
• Supporting the Fundraising team to maintain the quality and integrity of fundraising data and work in partnership with the Database Officer to maintain and develop an effective database.
• Perform duties in line with Fundraising Code, GDPR and Hft’s Policies and Procedures.
• Adhere to and maintain Hft’s Health and Safety policies, standards and guidelines at all
times.
Relationships
• Work with the wider team to support individuals and organisations in their fundraising activities, providing them with the materials, equipment and advice they need to maximise the success of their fundraising.
• Ensure that supporters are thanked appropriately and coordinating with the rest of the fundraising team to deliver the annual thank-a-thon and any other stewardship activities.
• Work with Reception and Finance with regards to enquires and fundraised income.
Professional & Technical Expertise
• Able to provide outstanding supporter experience to all audiences.
• Understanding of fundraising and where different income is generated.
• Able to effectively manage a varied workload.
Other
• Carry out a range of duties and undertake any other duties as specified from time to time in accordance with Hft business requirements.
• It is the nature of the work that task responsibilities are in many circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way when the occasion arises in order that tasks which are not specifically covered in their job description are covered.
Person specification
What you need to be successful in this role
• Educated to degree level or significant equivalent work experience.
• Proven administration experience.
• A proven ability to organise and prioritise work including that of a team, whilst at times under pressure to meet deadlines and to carry out several tasks.
• Ability to work independently, using own initiative within Hft’s guidelines.
• Experience of working collaboratively within a team.
• Experience of, and competence in using computer packages such as Word, Excel, Outlook and PowerPoint.
• Experience of, and competence in using CRMs to create queries, export information, use dashboards and undertake other data requests.
• Good communication skills: in person, by telephone and in writing.
• Attention to detail, good teamworking skills with a positive and proactive attitude.
• Numeracy and literacy skills, with ability to compose letters to internal and external customers.
• Assertiveness skills.
• Creative and innovative.
• Proactive approach to fundraising.
• Ability to plan ahead for several projects at the same time.
• Willingness to learn new skills and new IT systems as required.
• Up-to-date knowledge of relevant Fundraising Code, GDPR and legislation changes.
Desirable:
• Experience of working in the charity sector or sales/customer service environment (desirable).
REF-226 752
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Please ensure that you send a covering letter explaining why you are suitable for this role when submitting your CV.
Please note, that we reserve the right to interview and appoint before the advertised closing date.
Overview
Race Against Dementia is a global charity founded by three-time Formula 1 World Champion Sir Jackie Stewart OBE to find preventions, treatments and cures for dementia – faster.
We fund and support pioneering early-career scientists around the world, giving them the tools, mentoring and Formula 1-inspired mindset to accelerate breakthroughs. From the UK to the USA, Australia to South Africa, our researchers are rethinking how dementia research is done – applying data science, AI and engineering to neuroscience in bold, collaborative ways.
This role sits within Race Against Dementia’s small, dynamic Operations team, who oversee the charity’s research programmes and internal processes. The team is responsible for managing Race Against Dementia’s research portfolio – from coordinating funding calls and supporting the selection of the projects we fund, to delivering the training and development programme for our researchers.
Purpose of the role
The Research Officer plays a central role in delivering Race Against Dementia’s research activity, helping to strengthen our research programmes and support the researchers we fund. The role combines strong organisational skills with clear science communication: coordinating processes, systems and partnerships to ensure smooth delivery, while translating research progress into accessible updates for internal and external audiences.
Duties and Responsibilities
Research administration:
- Manage the administration of all grant calls and related processes.
- Coordinate all incoming communications regarding research matters, ensuring timely, professional responses.
- Maintain team calendars and shared resources to support smooth team operations.
- Set up review sessions with Race Against Dementia Fellows to monitor progress.
- Support preparation of updates and progress reports for charity Trustees, funders and supporters.
- Work with the Research Manager to coordinate training activities for Race Against Dementia researchers.
- Support the planning and delivery of the annual in-person training event for Race Against Dementia researchers.
- Work closely with Race Against Dementia’s research partners and training partners to coordinate joint activities, communication, and ensure smooth delivery of collaborative projects and training activities.
- Undertake research to identify new organisations aligned with our mission.
Science communications
- Track key developments in dementia research and emerging trends in the field.
- Support the creation of research related social media content for the charity’s social media channels.
- Support the development of press materials to announce research updates and milestones.
- Contribute to copywriting and content development for the Race Against Dementia’s website.
- Work with the Research Manager to ensure the wider team is kept up to date with research developments across our network and the wider field.
- Help build and maintain a network of key dementia research stakeholders across academia and charities.
Other duties
Carry out any other duties as required by the Research Manager, CEO and Board of Trustees including:
- To attend, where appropriate, local, regional and national meetings/events.
- To maintain a good knowledge of national and local initiatives which are of benefit to Race Against Dementia.
- To administer your own workload, including meeting targets and deadlines in line with the Race Against Dementia appraisal system.
- To attend relevant CPD training events as required.
- To undertake responsibility, as part of the team, for all Health and Safety work related matters.
- To work within the guidelines of Race Against Dementia’s policies and procedures.
All team members are expected to uphold and actively demonstrate Race Against Dementia’s values and purpose, fostering a culture of integrity, innovation, and shared ambition to accelerate progress in the race against dementia.
To apply, please send us your CV and a short cover letter telling us why you’re interested in the role and what you’d bring to the team.
Race Against Dementia identifies, funds and guides pioneering scientists from across the world.

