Operational support officer jobs

Battersea is entering an exciting phase of innovation and transformation as we embark on the first year of our new five-year strategy. Our fundraising team bridges the journey of the animals in our care with the wider public, demonstrating how their contributions enable us to support every dog and cat. We now have several new roles within this team to further our mission.

Within this role, you will manage and deliver Battersea’s Lottery & Lead Generation programme, maximising income and achieving budgeted targets and KPIs. You will be responsible for managing and motivating a team of three to deliver the programme effectively and professionally. You will also be responsible for managing the business-critical agency relationships key to the success of the programme.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources
• Generous pension contributions - up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:

At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 21st January 2026

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview date(s): To be confirmed

For full details on the role, please download the recruitment pack.

The Senior Project Officer sits with the Chief Executives Office supporting the Project & Programme Manager and is responsible for championing project management best practice across the wider organisation via training, consultations, and effective stakeholder management. The post holder is also responsible for scoping, planning, and delivering small-to-medium cross-organisational change projects that bring us closer to achieving our 10-year organisational strategy, ARUK: Towards a Cure.  

Key Responsibilities:

Championing Project Management Best Practice

• Act as an advisor, mentor, and source of central project management expertise for colleagues across the charity; offering tailored project management consultations which empower colleagues to deliver their own initiatives effectively.
• Collaborate with the Project & Programme Manager to enhance and deliver ARUK’s flagship internal project management training, the ARUK Project Management Masterclass, promoting best practice and continuous improvement.

· Take ownership for maintenance and development of the Projects team intranet pages and resources, ensuring they remain relevant and accessible to colleagues across the organisation.

• Support the Project & Programme Manager with the development of a suite of project management resources to further embed project management best practice across the organisation

Project Management

· Deliver small-to-medium cross-organisational change projects, as determined by the yearly Operational Planning process, working with project teams to develop flexible, adaptable project plans. This might include but is not limited to the implementation of new third-party systems and tools, regulatory and compliance projects, new fundraising campaigns, and digital transformation projects.

· Apply sound judgement and problem-solving expertise to manage project risks, decisions, and dependencies within the wider organisational context, drive and monitor project progress against timelines, and ensure stakeholders are updated at key checkpoints.

· Demonstrate accountability by escalating project risks via appropriate channels as required.

· Proactively build and maintain strong relationships with project teams, internal stakeholders, and external partners to foster collaboration and drive successful outcomes.

· Lead project reviews to capture successes and learnings and ensure project outcomes are embedded into business-as-usual practices.

· Provide coordination support on larger programmes of work, as and when required.

What we are looking for:

· Experience managing cross-team projects, including developing project plans, allocating tasks, and managing risks, decisions, and changes.

· Sound knowledge of project management methodologies (Waterfall, Agile).

· Demonstrable ability to work with, influence, and advise a variety of internal and external stakeholders at all levels.

· Working knowledge of project management tools, such as Excel, Smartsheet, MS Projects or similar.

· Project Management qualification (e.g. PRINCE2, APM), or evidence of equivalent project management learning or experience.

· Excellent communication and people management skills, with an ability to build relationships, trust, and inspire confidence and respect at all levels.

· Strong team player who can work both independently and collaboratively with internal and external stakeholders.

· Excellent planning and organisational skills, and the ability to manage a varied workload and reprioritise work in accordance with the organisation’s needs. 

· Excellent listening skills, demonstrating flexibility, curiosity, and an ability to learn.

· Strong team player who can work both independently and collaboratively with internal stakeholders at all levels of the organisation.

· Demonstrates good negotiation and influencing skills.

· Demonstrates a proactive and pragmatic approach to investigating and solving problems, strives for continuous improvement and identifies ways to deliver creative and innovative solutions.

· A good blend of strategic and analytical thinking; with an ability to see the bigger picture and make appropriate recommendations.

· Ability to absorb and process new information quickly.

· Strong ethical standards and a high level of personal integrity and empathy.

· Excellent IT skills in PowerPoint, Word and Excel.

Additional Information:

Ways of working:

As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £36,000 per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 25th January 2026, with interviews being arranged once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

Sightsavers is looking for a bi-lingual HR and Talent Officer (English and French) to work within our HR Operations team

Salary: £28,992 to £34,108

Location: UK remote - with monthly travel to Haywards Heath, West Sussex

Contract: 12-Month Fixed-Term Contract

Hours: This is a full-time role with some flexibility around hours worked and mostly home working - within the UK

Sightsavers is an international charity working to prevent avoidable blindness, support equality for people with disabilities and advocate for change. We work in more than 30 countries worldwide, focusing on Africa and Asia.

We are seeking a bi-lingual (English and French) HR and Talent Officer to work within our busy HR Operations team and provide advice, guidance and support on all areas of the employee lifecycle from recruitment onwards, engaging with our c. 850 employees and stakeholders to creatively problem solve talent, people, contractual and legal issues.

About the role

This is an exciting role within the team and the postholder will actively engage in the use of our systems, lead on and support multiple HR Operations projects and deliver outcomes to a high standard for our inspirational colleagues located around the world.

Typical duties will include:

• Identifying, designing and implementing successful recruitment campaigns that attract a diverse pool of candidates, and all related activities
• Preparing contractual paperwork
• Supporting employee onboarding, lifecycle activities and offboarding via a range of HR systems
• Responding to staff queries relating to the use of a number of HR systems in a constructive and timely manner
• Actively engaging with HRIS software changes
• Completing HR Operations onboarding requirements for new hires, including bilingual inductions and reasonable adjustment signposting
• Leading and delivering knowledge sessions
• Pay and benefits administration in conjunction with the Payroll team
• Working collaboratively as part of a proactive team to provide an effective HR Operations service to stakeholders

This is an involved and varied role. Please read the full job description for further details

Benefits 

Sightsavers offers some fantastic benefits. Our comprehensive benefits package includes generous annual leave allowance, pension, cycle to work scheme, discounted gym memberships and wellness discounts. If you choose to work in or are visiting our collaborative, modern office space, you will find it an easy 20-minute train journey from Brighton or 45 minutes from London.

About you

We are looking for a proactive, service-driven and organised individual with experience in an HR Officer/ Advisor and Talent Acquisition environment or within a Shared Services role. To succeed in this role you will also have:

• Proven experience in an HR Officer/Advisor and Talent Acquisition environment or Shared Services role (essential).
• Basic understanding of employment law in any of Sightsavers’ locations.
• Ideally previous HR/recruitment experience within an international or complex organisation.
• Demonstrable planning and prioritisation skills.
• Knowledge of HR and ATS/CRM systems, able to review and contribute to enhancing utilisation of HR databases. 
• Intermediate level knowledge of Microsoft 365 products.
• Experience of leading on projects, fostering positive relationships and upskilling stakeholders as required. 
• Proactive attitude to change with the ability to recommend improvements to process and practice, leading  through to implementation.
• Fluency in French (essential).

Please read the job description for full details of the essential knowledge and skills required for this role.

Next steps

To apply for this exciting opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying. Please note that there will be an expectation that you can visit our offices in Haywards Heath, West Sussex (RH16 3BW) on a monthly basis. We will be reviewing applications as they are received and plan to schedule interviews in mid-January. Longlisted candidates will be asked to complete an assessment including language, problem-solving and software skills. We reserve the right to end this advert early or to extend the deadline.

Chief Executive Officer (CEO) – The Eveson Trust
Location: Worcester (minimum two days per week in the Trust’s office; travel across Worcestershire, Herefordshire and the West Midlands)
Salary: circa £75,000
Contract: Permanent, 35 hours per week

Are you a judicious, outward-looking leader who can sharpen strategy and raise the profile of a regionally rooted grant-maker with a significant endowment?

About The Eveson Trust
The Eveson Trust is a Worcestershire-based, place-focused grant-maker established from the bequest of Violet Mary Eveson. With an endowment of approximately £100 million, the Trust supports an annual grants programme of around £5–6 million and in 2022 modernised its legal structure by becoming a Charitable Incorporated Organisation while retaining strong local roots.

We exist to relieve need and enhance quality of life across Worcestershire, Herefordshire and the West Midlands, prioritising support for people with disabilities, mental-health needs, children and young people in need, older people, those experiencing homelessness, and users of hospitals and hospices. Our next CEO will be central to translating stewardship into measurable local impact and sustainable grant practice.

As our next Chief Executive Officer, you will:

• Strategy & Impact: lead the development and delivery of a refreshed strategic plan and grant-making framework that focuses resources where they will make the greatest measurable difference.
• Governance & Finance: support and advise the Board and sub-committees, ensuring robust governance, high-quality committee papers and sound financial stewardship of the endowment.
• Operational Leadership: strengthen internal systems and processes, make effective use of Salesforce, and propose a right-sized resourcing model to deliver the Trust’s ambitions.
• Income & Investment Oversight: work with the investment advisers and Trustees to balance spending policy, long-term capital protection and responsible investment principles.
• Community & Partnerships: build regional funder partnerships, increase reach in under-represented areas and foster strong relationships with grantees and local stakeholders.
• Grants Quality & Safeguarding: ensure rigorous due diligence, proportionate monitoring and consistently high standards of safeguarding and risk management.
• Brand & Profile: establish and deliver a communications plan that raises the Trust’s visibility across urban and rural communities.
• Team & Culture: lead, mentor and develop a compact team and oversee high standards in HR, data protection and operational compliance.

Who you are

• A seasoned senior leader with demonstrable experience in grant-making, philanthropy or a closely comparable mission-driven setting.
• Financially literate and confident with investment reports, annual accounts, budgets and risk analysis.
• Experienced in modern grants processes, due diligence and impact-focused monitoring.
• Comfortable advising and constructively challenging Trustees, producing concise, evidence-based committee papers.
• A strong relationship builder with a track record of partnership development and external representation.
• Skilled in strategic analysis, clear judgement and using data (for example Salesforce reporting) to inform decisions.

Why The Eveson Trust?

• A rare leadership opportunity to steward a significant endowment and shape a strategic grant-making approach across a diverse regional footprint.
• A respectful, detail-focused Board and a compact, capable team who value proportionate, evidence-based practice.
• The chance to expand the Trust’s presence in under-represented boroughs and to develop meaningful funder partnerships.
• Competitive salary, defined-contribution pension, flexible working and a supportive, mission-focused culture.
• The role offers clear scope to design the team and systems needed to deliver a more impact-focussed future for the Trust.

For full details of the role including how to apply, please contact Jenny Hills for the full appointment brief. For an informal and confidential conversation about this position, please contact Jenny Hills at Harris Hill at via the apply button with times to speak and (optional but appreciated) a CV or professional profile which will be treated with the strictest confidence.

Closing date for applications: 9am, Monday 2nd February 2026

As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

About Local Voice and Healthwatch

Local Voice is an independent charity delivering Healthwatch services in Waltham Forest and Newham. Healthwatch gives local people a strong voice in shaping health and social care. We gather community insights, identify what is and isn’t working, support improvement, and represent people’s experiences to decision-makers.

About the role

We are looking for an experienced and organised Operations Manager to oversee the day-to-day delivery of Healthwatch Waltham Forest and Healthwatch Newham. You will manage operational activity, support staff and volunteers, maintain strong governance processes, and ensure that insight gathered from local people leads to meaningful improvements.

You will work closely with the Chief Executive and Advisory Groups in each borough and help shape annual work programmes based on evidence, engagement, and co-production.

What we are looking for

• Experience managing projects, teams, and budgets
• Strong organisational and problem-solving skills
• Ability to build relationships with statutory, voluntary and community partners
• Understanding of Healthwatch, community engagement, or health and social care
• Commitment to equity, diversity, and high-quality community insight

Full details are in the Job Description and Person Specification.

We are looking for an Internal Support Officer to play a key role in supporting the efficient running of our charity operations and ensuring excellent service delivery across the organisation. Reporting to the Customer Success Manager, you’ll own process development and improvement across the charity, ensuring everything we do can scale easily, as well as providing operational support for a range of activities, including order processing, invoicing, data management, and course administration.

Nurtureuk is a charity that has been working with schools for many years to improve the social and emotional development of children and young people. We help schools remove barriers to learning by promoting nurture in education. 

We believe in a whole-school approach to promote access to education for all. With increasing numbers of children and young people affected by social, emotional and behavioural difficulties inhibiting their progress and limiting their life chances, nurtureuk has developed a range of interventions and support to give vulnerable children and young people the opportunity to be the best they can be. 

With the continued school attendance crisis, rise in exclusions and misunderstood behaviour support, the need for our work has never been greater, and the potential is clear. We have a dedicated team, trustees, and a CEO who is passionate about education and the development of young people.

You’ll help ensure that our internal systems are well-maintained, that information is accurate and accessible, and that processes are consistently followed and improved. You’ll also play a key role in ensuring customers receive a timely, accurate service from order to delivery, helping to underpin satisfaction and retention. This is a great opportunity for someone who enjoys organisation, problem-solving, and supporting others to work efficiently and effectively.

You'll have overall responsibility for keeping our operational systems accurate, efficient and customer-ready, ensuring every transaction and process supports a consistent experience and provides reliable insight.

Operational Administration

• Process customer orders, ensuring all information is accurately recorded on Salesforce and within other key operational systems.
• Arrange the timely despatch of course and programme materials and ensure delegates have timely access to our online learning platform.
• Raise customer invoices and chase overdue payments in line with organisational procedures and timelines.
• Maintain up-to-date and accurate records across internal systems and shared drives.
• Provide administrative support for the delivery of our core courses and awards programmes, including assisting with scheduling, communications, and resource coordination.
• Provide administrative support for the recruitment and development of consultants.
• Provide administrative support for the assignment process.

Systems and Data Management

• Maintain and update order, delivery, date search, and delegate records on Salesforce, ensuring data quality, accuracy, and consistency.
• Support the wider team to use Salesforce and other systems effectively in line with consistent processes.
• Perform regular data checks and audits to ensure high data integrity.
• Maintain the Consultants Drive, ensuring documents are up-to-date, logically organised, and compliant with internal standards.

Process Support and Improvement

• Own the development, implementation and improvement of operational processes to improve efficiency and consistency.
• Identify opportunities to streamline workflows and enhance system use.
• Work collaboratively with colleagues to ensure best practice in data entry, documentation, and operational procedures.

Team and Customer Support

• Provide general administrative support to the Operations Team, including the Head of Operations, Customer Success Manager, Training Delivery Manager, and Systems Manager where needed.
• Respond to internal and external queries promptly and professionally.
• Support cross-team collaboration by ensuring clear communication and sharing of information.
• Provide cover for our Customer Helpdesk during periods when additional resource is needed.

Please see the attached job description and person specification for further details.

BACKGROUND

Church of England Birmingham (CofEB) is on a journey of growing churches at the heart of every community. Through this we are seeing growth in many exciting ways. Financially we are at a challenging point. We have had an operational deficit for a number of years and this cannot continue. The National Church has agreed to partner with us around this through their Diocesan Investment Programme enabling us to have the time, and resource, to tackle this head on. One key aspect of this is for us to increase our Common Fund returns (the giving from our parishes that supports the costs of our life together). We are taking a radical new approach to our finances which includes intentional reallocation of income to support the costs in our most economically deprived parishes and deeper relationships with each parish around finance through conversation rather than correspondence. Over the next five years we are hoping to be able to move to a financially sustainable platform which will enable us to better serve our communities in the future.

We have recently recruited a new Head of Generosity (who is also Bishops Advisor for Common Fund) to lead on this work and we are now looking to recruit the team to work with them. The focus of the team is to develop long term relationships with all of our parishes leading to:

• Greater support for our parishes.
• Increased generosity by, and within, our parishes.
• Increased Common Fund.

The current plan is to recruit two Giving & Generosity Advisor roles and one Giving & Generosity Support Officer role. Together this team will work with all of our parishes to roll out our financial approach, through in person meetings, and the support that is on offer as part of this. 

JOB DESCRIPTION

The primary focus of this role is to support the wider team in delivering this project. We have 146 parishes and the Head of Generosity will manage the team so that all parishes can be engaged as quickly as possible. It is the Head of Generosity and two Giving & Generosity Advisors who will be carrying out the in-person meetings with each parish. Those roles will work closely with a range of people, and teams, across Church of England Birmingham so that this work is integrated within our wider strategy and parishes are not confused by multiple disjointed initiatives. This will mean working with Archdeacons and Area Deans, Mission Support Team, Ministry Team, Property Team, Finance Team, Community Regeneration Team and Communications Team as well as others.

This role will manage the processes that enable the team to deliver and flourish.

Key responsibilities will include:

• Being the point of contact for parishes and other DBF teams as they will be the member of the team who are predominantly office based. 

• Develop strong relationships with parishes, and other key stakeholders, to enable the establishment of meetings, support around Generosity etc.
• Be the first point of contact for parishes when they have questions around Giving and Generosity.
• Manage activities and processes that enable the project to function e.g. a scheme to loan out contact giving devices.
• Support in the creation of resources and communication pieces.
• Keep the teams external, and internal, communication streams up to date (including website, and praying together). Ensuring that the team has a presence in all key CofEB channels.
• Encourage and assist parishes in the implementation of the Parish Giving Scheme, introduction of contactless giving mechanisms and related diocesan resources.
• Support the scheduling and support for training. This will be for clergy, treasurers and others.

• Manage the collation of data and information so progress of the team is clear and evidenced.
• Undertake resource projects.
• Support the Head of Generosity to respond to new and emerging needs and opportunities.
• Ensure a regular flow of team meetings and communication between the team.

• Coordinate team wellbeing activities in line with agreed pattern and linked to the wider CofEB rhythms.

PERSON SPECIFICATION

Essential Qualifications & Experience:

• Some understanding of church governance structures and financial operations and requirements.
• Knowledge of generosity principles and Christian financial stewardship.
• Experience of working in a sensitive environment and handling confidential matters with tact and diplomacy.
• Experience of supporting a team and running the processes required to do this.

Essential Skills & Attributes:

• Attention to detail and understand the importance of accuracy 
• Good experience in using Microsoft Office, experience of using software for programme / project management would be an advantage
• Excellent planning & organisational skills
• Good interpersonal skills and the ability to handle queries from a wide range of people at different levels using a variety of mediums 
• Experience in handling sensitive and confidential information with discretion
• The ability to work independently as well as contributing to the success of the team 
• Flexibility and the ability to adapt as priorities change within the overall programme
• Experience of a change programme and/or project management would be an advantage 
• An understanding of and sympathy with our Christian ethos and values

TERMS AND CONDITIONS

The post-holder will be employed by the Diocesan Board of Finance for a fixed term, ending on 2nd November 2030, subject to funding.

Salary and Pension: Salary of £28,000 plus membership of the Church Worker’s Pension Scheme with 12% employer contribution. We are open to discussion especially if you are ordained and are moving out of parish ministry. 

Hours: Full-time 35 hours (5 days) per week. Weekend and evening work may be required, for which the equivalent time may be taken back from standard working hours. We are happy to consider requests for flexible working and candidates seeking part-time hours. Please do mention in your application if you would be interested in looking at alternative working hours.

Holidays: 5 weeks per year plus Bank Holidays and 3 Discretionary Days between Christmas and New Year

Employer: Birmingham Diocesan Board of Finance

Responsible To: Head of Generosity

CLOSING DATE: 1st February 2026

INTERVIEWS: 12th February 2026 in Birmingham

For an informal conversation or further information about the role, contact Dawn Baker, Head of Generosity.

The Church of England Birmingham is committed to promoting a diverse and inclusive community - a place where all can be themselves and bring their unique identity to their ministry and/or work. 

We welcome applications from any individuals who feel that they meet the person specification for any post, in particular from those who are currently under-represented in or staff teams such as those from Global Majority Heritage or UK Minority Ethnic backgrounds, those with visible or invisible disabilities and those who identify as LGBTQI+.

We offer a range of inclusive employment policies, flexible working arrangements and other services to our staff teams.

The Church of England Birmingham is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders are expected to share this commitment.

Join the RCR Learning Team as our Operations Officer and play a pivotal role in driving operational excellence and innovation. This is a central position supporting the team’s strategic objectives, governance, and day-to-day activities. You’ll lead operational improvement projects, manage key business processes, and deliver outstanding customer service to both internal and external stakeholders.

What You’ll Do
As Operations Officer, you’ll be at the heart of our operations, ensuring the team runs smoothly and efficiently. Key responsibilities include:

• Operational Leadership: Streamline daily activities, embed standard operating procedures, and drive efficiency improvements.
• Governance Support: Oversee governance structures, lead secretariat duties for committees, and ensure compliance with RCR policies.
• Project Management: Scope, initiate, and deliver projects aligned with strategic objectives, managing risks and timelines effectively.
• Data & Reporting: Manage CRM systems, produce evaluation reports, and ensure compliance with data protection legislation.
• Recruitment & Onboarding: Support recruitment of staff and voluntary contributors, ensuring a welcoming and consistent experience.
• Collaboration: Work closely with colleagues, subject matter experts, and external partners to deliver high-quality learning experiences.

About You
We’re looking for someone who:

• Has strong project management skills and thrives in a dynamic environment.
• Brings a proactive, solution-focused approach to operational challenges.
• Is passionate about continuous improvement and innovation.
• Communicates effectively with senior stakeholders and external partners.
• Has experience managing systems, processes, and governance activities.

Why join us

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

Do you enjoy problem-solving and implementing new processes? Do you pride yourself in delivering a good service to colleagues? Do you want to work for a charity that makes a difference here in York?  

Age UK York is a local charity that exists to support older people of York, their families, and carers. Our team provides a wide range of services that make a valuable difference to the needs and lives of older people across the city. Through a dedicated team of staff, volunteers, and supporters, Age UK York has been supporting older people in York for over 50 years and exists to continue to be there when needed.  

If you are highly organised and are knowledgeable of health and safety and data protection, we would like to hear from you. As Operations Manager, you will support the office function and our people, providing key assistance to our teams delivering services. This includes essential organisational support for Information and Communications Technology (ICT), estates management, and related health and safety and risk arrangements.

You will ensure the efficient and effective running of our Age UK York office, and the processes and systems needed to facilitate this. This extends to the other premises used by our organisation, including our charity shops in York.

You will manage a small team of staff, ensuring services are delivered effectively. You will work to meet other managers’ expectations and balance competing business priorities while maintaining high customer service standards. This includes making sure relevant processes meet our National Quality standards.

Key Responsibilities:

• Line management of staff, including Administration and Data reporting roles.
• Work with service managers to align the cross-organisation Business Support function to the developing needs and priorities of our operations. Liaising with external stakeholders, including providers, landlords, suppliers, and partners, in undertaking works and reviewing the effectiveness and value for money.
• Management of our St. Edmunds office and ensuring a safe and effective working environment for all our team and visitors.
• Provide oversight to our shop locations across York, working with our shop teams to ensure suitable, high-quality, and welcoming locations.
• Work with the CEO and other colleagues in our obligations in accordance with data protection law – including GDPR – and undertake named duties such as our assigned information governance role registered with the Information Commissioner’s Office (ICO) and commitments to partners such as the NHS.
• Work with the CEO and colleagues in ensuring organisational Health and Safety and our commitment to the highest standards for our people and all who use our services.

Key Qualifications, Skills, and Experience:

· Self-motivated with effective organisational skills, including prioritising, managing competing demands and monitoring own and others' workload

· Relevant experience in operational services: administrative, ICT, and premises management

· Knowledge of GDPR regulations

· Passion and commitment to work within a not-for-profit organisation and foster a team approach in working to help others

Salary and Benefits:

· £28,176.46 per annum on a 35 hour per week contract

• A genuinely friendly and supportive environment
• Generous holidays – 26.5 days plus bank holidays (pro rata for part-time employees). Additional leave – an extra day of long service.  
• Birthday day off  
• Enhanced sick pay after 6 months of service
• Potential for funding towards professional qualifications 
• Employee discounts
• Free eye test 
• Free flu jab

Permanent, full-time (37.5 hours per week)

Remote working with some UK and international travel

We are looking for an ambitious, experienced and passionate Chief Financial & Operations Officer (CFOO) to join The Lifescape Project, leading the evolution, management and delivery of our financial and operational capacities as the organisation grows.

Our impact as a charity depends on excellent financial management and the efficient provision of supporting operational structures, policies and ways of working. As the organisation grows and diversifies, we need a dedicated Chief Financial and Operations Officer to lead the management and development of these critical functions in close liaison with the CEO. The CFOO will be second in command to the CEO and a key member of the Management Team.

About us and the role

We are a small and quickly growing UK-registered charity whose mission is to protect and restore wild, natural landscapes. We use the skills and expertise of our multi-disciplinary team (spanning science, law, economics, technology and culture) to develop projects that pursue this mission.

We use the approach of combining disciplines to design and deliver our work because the biodiversity crisis is driven and impacted by social, economic, legal and other complex factors. It is increasingly recognised that the urgent transformative change needed for a sustainable future on our planet is most effectively achieved through this approach. The Lifescape Project has a unique ability to apply these diverse areas of expertise to our mission whilst maintaining the agility of a smaller organisation in delivering our work.

Working in pursuit of our 2020-2026 strategy, the Lifescape Project has seen rapid growth in its impact, team and revenue since commencing work in 2020. Our annual revenue has increased from £265,000 in FY 2020/2021 to £1.2m in FY 2024/2025, with further growth expected in the current FY. Our team has grown from just one to a team which will number 20 at the time of the successful CFOO candidate joining. This growth to date and planned future growth requires constant evolution of our financial and operational infrastructure and an experienced hand to guide this process, which is the core purpose of the CFOO role we are seeking to appoint.

We are excited to be hiring for this role, which will be transformational for the organisation, allowing us to develop our approach to financial and operational matters and support the continued growth of our team and impact. The role will act as second in command and will deputise for the CEO when absent. We are therefore looking for a highly capable and experienced finance and operations leader with the vision to ensure that we continue to grow in a sustainable, effective and efficient way.

We currently have a full-time manager and officer in our Finance and Operations team (F&O Team), which the CFOO will be joining to oversee, develop and guide all relevant functions. With the small size of the team at this time, the CFOO will be expected to jump into the detail in some areas. In the short term this will include delivering some of the more complex areas of the F&O team’s work, such as the audit process, multi-year financial planning and legal compliance, with support from other team members and external advisers as appropriate. If we continue to succeed in delivering our growth strategy, the role will progress over the medium term with increasing team size/supervisory duties and reducing involvement in immediate implementation. Remuneration would also increase in line with growth and assuming strong performance in the role.

For further information, please download the job pack below. Candidates must review the entire job pack before applying.

To apply, please email a cover letter and CV (each a maximum of 2 pages).

Closing date: 9.00pm on 29th January 2026, however we will be reviewing applications as they come in and reserve our discretion to extend the deadline if necessary.

First interview: First round interviews are expected to take place virtually on Microsoft Teams between 3rd-6th February.

Second interview: Second round interviews are expected to take place between 23rd-27th February.

Assessed task: There will be an assessed task which candidates will be asked to complete, either before the first round or second round interview.

Start date: The role will commence as soon as possible from 1st April 2026, subject to the successful candidate’s availability.

Grade: 5

Hours: 37.5 hours per week with occasional evening/weekend working - flexible hours considered (outside of deployments)

Position type: Fixed-term 1-year contract

Responsible to: Regional Director - Asia & MENA

Direct reports: None

Location: Truro, Cornwall or UK remote working (with regular travel to Truro at least 2x per year)

Travel: Work away from home, this may be UK or overseas training or an in-country deployment. You may be required to deploy for up to 40% of your time in any calendar year.

ROLE PURPOSE:

ShelterBox is seeking a candidate with previous humanitarian experience to support our agile and effective International Programmes Department. The successful candidate will support responses to rapid-onset disasters and protracted emergency response programmes within across our portfolio ensuring we deliver high quality, impactful outcomes at speed and scale for the people we support.

The International Programme Department is split over three Regional Directorates - a) Asia & MENA (Middle East and North Africa), b) East and Southern Africa, and c) West Africa and LAC (Latin American and the Caribbean). Reporting to the Regional Director - Asia and MENA, the Programme Officer will work closely with colleagues in the Programme Delivery Team to support ShelterBox programmes across the regions. The type of support will be varied but may include elements such as support in development of partnerships, project documents such as proposals and agreements, monitoring project progress, support in analysis of data coming from operational partners such as through post-distribution monitoring (PDM) and in other areas related to the project cycle. The role will likely include working with teams to prepare and respond to emergencies in high-risk countries.

The role will support project delivery, including communicating with partners and supporting reviewing, funding, and monitoring of international programmes. The ideal candidate will have knowledge and experience in humanitarian action or international development.

The Programme Officer is a deployable role and may include travel to crisis-affected countries to support programme delivery and emergency responses. This could include travel to areas with damaged and missing infrastructure, few facilities and communities experiencing severe trauma.

WHO ARE WE LOOKING FOR?

ShelterBox is seeking a delivery-focused, pragmatic, and proactive individual with excellent attention to detail and awareness of international affairs. They will conduct their role with integrity, flexibility, and a collaborative approach. The right person will have experience of working successfully in close-knit and multidisciplinary teams, project development and supporting day-to-day management of programmes. This role would be ideally suited to someone with experience of working for a humanitarian organisation who has the passion and interest to build their knowledge and skills around tools and processes which enable quality programme interventions

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:

· Support programme delivery and deputise for Programme Managers as required, under supervision of Regional Director and Programme Managers.

· Provide administrative support, such as note-taking, facilitating workshops and supporting travel arrangements.

· Support safety and security / travel planning.

· Report to internal and external audiences on programme delivery by providing updates via briefings, presentations, and written reports, including supporters and donors.

· Support best practice in project implementation, such as taking a role in collating lessons learnt across the region in current and past programmes and supporting delivery of training to Partners

· Monitor disasters and conflict and undertake relevant research.

· Monitor programme activities and financials to track implementation and expenditures under direction of Programme Managers. Support compliance with donor conditions and requirements.

· Support emergency responses in Asia, MENA and Africa.

· Support networking and coordination with non-governmental organisations, governments, coordination mechanisms, and other actors.

· Work collaboratively with partner organisations, including local, national, and international NGOs.

· Support emergency preparedness initiatives in the region.

· Ensure adherence to ShelterBox operational procedures and policies.

· Represent ShelterBox in any capacity as required.

· Any other duties as required which are deemed appropriate to the level and grade of the post.

Circa £38,000 per annum

Permanent

Part home/Part office (London) based

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as an Executive Assistant.

This role will provide support to the Chief Finance and Operations Officer. This includes a range of responsibilities, full administrative support, secretarial duties, and project coordination for crucial cross-organisational initiatives, ensuring seamless execution and impactful outcomes.

We are seeking a candidate with proven experience in providing high-level support, adeptly managing complex diaries, and skillfully coordinating major meetings, events, and projects. The ideal candidate will have a track record of effectively supporting multi-stakeholder programs, making decisions with agreed parameters, and demonstrating strong communication and leadership skills. Additionally, the ability to prioritize effectively in a dynamic environment and take proactive steps to address challenges is essential for success in this role.

Act now and visit the website via the apply button to apply online.

Closing date: 5pm, Thursday 22 January 2026.

Interview date: Thursday 12 February 2026.

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

We anticipate most colleagues will work two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London (change to Scotland address if appropriate) and the rest of the time from home.  We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

About us

GSG Impact is a UK-registered charity with a global footprint. We work with a network of National Partners and collaborators across multiple countries to help build “impact economies”, strengthening the systems, relationships and market infrastructure that enable capital and policy to deliver better social and environmental outcomes. Our work brings together evidence, convening power and practical support, partnering with leaders across public, private and civil society to accelerate progress and share what works globally. 

The role

We are seeking an experienced Chief Operating Officer (COO) to lead our organisational operations, including finance, HR, governance, compliance and risk. You will ensure strong systems, controls and processes that enable excellent delivery across an international organisation. 

Key responsibilities

• Lead organisational operations across finance, HR, IT, legal, admin and key systems

• Own budgeting, forecasting, reporting, audit and treasury/controls

• Strengthen UK charity governance, policies, compliance and risk management

• Oversee contracts, procurement, supplier management and external advisers

• Lead people operations across multiple jurisdictions (including Employer of Record arrangements) 

About you

• Track record in UK charity governance/compliance and international operations

• Senior operational leader with strong financial and people management experience

• Confident working across complex stakeholder environments and multi-country teams

• Clear communicator, pragmatic problem-solver, calm under pressure 

How to apply

Please send CV (max 2 pages) and a cover letter (max 1 page) explaining your suitability.

GSG Impact is an equal opportunities employer and welcomes applications from all backgrounds. We are committed to safeguarding and will carry out appropriate pre-employment checks.

We reserve the right to close this vacancy early if we receive sufficient applications or appoint a suitable candidate before the advertised closing date.

Cord is an international charity working to make peace a reality where people don’t have the freedom to exercise their rights. We work to build the relationship between those in power and local communities. 

We believe that people flourish when all parts of society work together. Peaceful relationships make that possible. The simple act of talking begins a journey of growth which transforms mistrust, includes the excluded and turns adversaries into allies.

Cord operates in eight countries and implements programmes in the following areas:

• Empowering Women & Girls
• Accessing Fundamental Freedoms
• Climate & the Environment
• Economic Empowerment
• Supporting Stronger Societies

We are a small, committed team who love working together to make a huge impact. If you like the sound of us, then take a look at the recruitment pack and come and join our team!

About the Role

Are you someone who is passionate about seeing positive change in our world? Can you analyse data efficiently, present information clearly, and work collaboratively?

We are looking for someone to join our Programme Operations Unit, which exists to provide support to country programme teams Finance, Programme Quality, OMEAL (Organisational, Monitoring, Evaluation, Accountability & Learning), Operations (which includes human resources facilities including digital working).

The Programme Operations Officer role reports to the Programme Quality Lead (PQL) who has overall responsibility for quality oversight of programme compliance including reporting and project implementation across Cord’s country programmes and provides support in developing overall capacity for implementing programmes. The PQL also leads on Cord’s OMEAL system linked to learning and knowledge, ensuring that impact is monitored and learning is disseminated.

The Programme Operations Officer will support the Programme Quality Lead to deliver programme quality and OMEAL oversight and support to country teams and partners. Additionally, the role will support the wider Programme Operations Unit to ensure country programmes teams have the facilities and operational systems needed to deliver their work effectively. This role work closely with country teams to ensure they have the support required and will involve travel to programme locations.

The four focus areas of the role are: programme compliance, country programme support, OMEAL, and global operational support.

This role would suit someone with M&E and project cycle experience gained within a peacebuilding or development iNGO. You will have qualitative and quantitative skills, be able to analyse data efficiently, present information clearly, and work collaboratively demonstrating understanding the needs of a range of stakeholders.

If you like what you read and are passionate about real and lasting change, come and join us and be part of the Cord story.

Application Instructions

To apply please send you CV and a covering letter that explains your interest in Cord and the role, and details how you fulfil the requirements of the role.  

This is a UK based remote role and applicants must have the right to work in the UK and the ability to travel to Coventry for team meetings.