Operations Jobs
Working at Koreo
Koreo is a learning consultancy dedicated to imagining and building a better world. We work across civil society to help everyone experience the transformative power of radical learning. Since 2004, we have become one of the UK's leading learning and development partners for organisations with a social purpose, working alongside leaders in communities, social change organisations of all sizes, and convening learning networks across sectors and industries.
Our work is made up of a combination of consultancy projects, from large scale culture change programmes to discrete strategy and people development projects, as well as through our own programmes developing emerging and existing talent across the social change sector.
You can learn more about what it’s like to work at Koreo by exploring our Company Toolkit at www.koreo.co/toolkit. You'll benefit from:
- 25 days holiday (5 days of which are fixed in August and Christmas), plus bank and public holidays
- Enhanced sick pay and family leave policies, flexible working arrangements, workplace pension scheme
- Cycle to Work scheme
- Fully comprehensive Employee Assistance Programme
The Job
The Project Coordinator will:
- Report to the Portfolio Manager (Routes Into & Through)
- Be employed on a permanent contract
- Be based remote or hybrid, with regular travel to London
- Be paid a pro rata full-time equivalent salary of £28,000
The Role In Brief
The Project Coordinator role at Koreo offers an exciting opportunity to play a fundamental role in a range of impactful projects that drive positive change through learning. Collaborating with a dynamic and diverse team, you'll be at the heart of shaping and streamlining transformative projects, amplifying your skills in project management, stakeholder engagement, and problem-solving. This role is perfect for someone looking to work towards building a just and regenerative world.
The Project Coordinator role is responsible for the smooth running of our projects and programmes. You’d be part of one or more project teams, overseen by a Project or Portfolio Manager, ensuring that our projects are delivered to a high standard, and that our participants and clients have a positive experience working with us.
1. Responsible for the administration and coordination of project delivery and communication across a portfolio of Koreo’s programmes and projects
2. Responsible for the management of data and relationships that contribute to wider business objectives and activities
3. Responsible for contributing to the team and self development as part of a thriving working culture at the company
We’re looking for someone with the following skillset:
● Organisation, time management and task efficiency – You are reliable and thrive on responsibility. You will be expected to manage competing priorities, delivering at pace to a high standard. Effective planning and strong organisation skills will be key to the success of this role
● Ability to take initiative and effectively solve problems – You are able to work independently and use initiative when needed. You are a natural problem solver, and you are able to quickly spot and manage key risk areas
● Attention to detail – You are an excellent proof-reader and you are able to work confidently with large quantities of complex data
● Customer service – You should understand who our customers/clients are and show a commitment and desire to anticipate, meet and exceed their needs and expectations
● Build positive relationships – You are comfortable in a small, busy and ambitious team. You are be a good team player and able to build and maintain strong interpersonal relationships with colleagues and our community
● Written and verbal communication – You can communicate clearly and effectively, both verbally and in writing. You should be confident in conversing with a variety of people and be able to adapt your style to different audiences and through different mediums
● Adaptable – You cope well with competing demands and changing environments. You maintain your effectiveness and productivity throughout. You will be flexible and able to work in different settings and with different people
● Readiness to learn - You are passionate about learning and personal development, both for others but also for yourself. You are proactive about finding and stepping into new learning opportunities
●Good general education, typically to A Level or equivalent
●Experience managing and delivering work to a deadline and in accordance to a plan
●Experience of working effectively on own initiative and as part of a team
●Experience working with databases and other systems including Google Workspace or equivalent
●Experience of providing administrative support to projects and teams
●Basic working knowledge of creating and coordinating projects
●The ability to quickly learn and adapt to new systems and processes
●Strong attention to detail
●Good communication skills, both oral and written – particularly the ability to communicate with people at various levels
●Desire to work on issues and themes of social change and the development of others
It’s desirable, but not essential that the person has:
●Experience of organising and planning events
●Experience of building and managing working relationships with a wide variety of stakeholders
●Experience of collecting and analysing data/ insights and writing/producing reports
●Experience of digital diary management and coordination
●Knowledge of charities and/or employment programmes and the way they work and operate
●Ability to use design and communications software like Adobe and other platforms
●A proactive, problem-solving approach to challenges
●Desire and commitment to own learning and ongoing development
This person specification is not exhaustive, and the post holder will be required to demonstrate the ability to work across a number of areas as required by their manager during their time in employment with the company.
Further information about the role can be found in the job pack on our socials and Medium.
Please read the attached Job Pack before submitting your application.
The client requests no contact from agencies or media sales.
Hours: Part-time, 3 days per week (8 hours within the hours of 9 am to 6 pm with 1 hour’s lunch break) + one day of weekend support hub per month
Working days: Wednesdays, Thursdays and Fridays (and one weekend day a month)
Reporting to: CEO & Team Manager
Location: Mostly office-based with once-a-month offsite location (office, occasional home and offsite) Office is based in the City of London near Bank station
Salary: £18,000 per annum for 3 days a week (Pro-rata of £30k)
*Overtime is compensated either by pay or time off in lieu
Holiday: Pro-rata of 30 days a year excluding bank holidays plus holiday office closure (before New Year’s holidays) and 1 day of annual mental health leave
Contract: 18 months temporary contract, 6 months probationary period
Start date: 1st July 2024 (Notice period will be considered with those who have notice periods) The first round of interviews will be scheduled for the week of 5th June 2024.
Occupational Requirement: The Vavengers is an equal opportunities employer. In line with legal requirements and the nature of the work required for this role, we are seeking women-only applications as an occupational requirement under Schedule 9 Part 1 of the Equality Act 2010.
The Vavengers is a proud Living Wage Employer, Certified Halo Workplace and member of the Sunflower Network for Hidden Disabilities, also member of Employers' Initiative on Domestic Abuse.
We are The Vavengers. We listen, we support and we take action. We educate, collaborate, aid and empower. We are a survivor, migrant and female-led organisation, standing with and for every woman affected by Female Genital Mutilation/Cutting (FGM/C) and all other forms of Violence Against Women and Girls (VAWG) - let’s help end it together.
Key Responsibilities
Community mobilisation, organisation, fundraising, case management, survivor support
Overall Responsibilities
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Facilitate educational and direct support programs, through data-driven research and community engagement
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Create a stable foundation for projects, events, and development
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Organise, run and develop The Vavengers award-winning support & wellness hubs for women and girls
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Manage referral process connecting women and girls with other organisations and local authorities
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Develop bids and secure grants to cover core and project costs
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Manage the nationwide expansion of the support hub model
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Build and maintain partnerships with aligned stakeholders
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Lead and improve community projects through concept development, fundraising and relationship management
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Support the C-suite with business development in line with the business plan
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Support the wider team on events & campaign management
Day-to-day tasks
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Organise, run and report on support & wellness hubs for women and girls, and be the face of the support hub programme
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Support the community through referrals to local authorities and partner organisations on housing, immigration, food security and access to other essential services. Following up and communicating with beneficiaries throughout the process
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Identify and eliminate safeguarding risks
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Identify need gaps within communities and fulfil crisis and emergency management plans, help prepare the organisation for unexpected urgent response work
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Amplify the voice of the communities we support
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Identify and highlight the ongoing issues faced by the women and girls we support with the team and external stakeholders
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Organise and manage programme facilitators and role-related volunteers
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Map out fundraising opportunities and secure funding through written grant applications and manage funding processes from start to end including mid and end-journey reports
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Develop and maintain the existing community ambassadorship programme by listening to community needs and helping to implement solutions
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Maintain strong relationships. Including with Community Ambassadors, Wellness Ambassadors, programme facilitators, existing or potential partners and funders, and be a reliable point of contact for seamless communication
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Expand community engagement through offsite outreach and partnerships with local councils, grassroots organisations, healthcare professionals, community leaders and sector partners (*The Vavengers works with over 150 partnerships across the UK)
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Work collaboratively to ensure that new programs align with the charity’s mission, vision and purpose
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Be an active advocate for The Vavengers mission and community
Additional Responsibilities
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Oversee governance activities of volunteers (volunteer contracts, reports and management)
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Managing DBS clearances and background checks for the required board, staff and volunteers and acting as one of the safeguarding officers of the organisation
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Assist with and contribute to offsite educational workshops where appropriate
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Organising the sourcing and delivery of essential items from partners
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Managing project budgets and an expense account
Desirable skills and attributes:
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Strong emotional intelligence
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Innovative thinking
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Fundraising and grant management
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Clear communication
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Process management & improvement
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Digital literacy
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Referral & case management
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Business development
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Solution-focused approach
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Data-driven
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Proactive
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Start-up development
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Project management
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Community leadership
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NGO financial literacy
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Trauma-informed
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Public speaking
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Workshop facilitation
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Understanding of NGO structures & processes
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Growth mindset
Essential software use: Salesforce, Google Workspace, Eventbrite, Adobe, Squarespace, Brevo, Survey Monkey
*The Vavengers promotes the use of technology to reduce the pressure of administrative tasks and to make our work more efficient, there might be more digital developments as the organisation grows.
Checks and training: Please note, that this role will be subject to a clear DBS check. The Vavengers will also provide mandatory training required by the role including Safeguarding for Children and Vulnerable Adults Level 3, Gender-Based Violence training, language and terminology and necessary software training.
In return for your dedication, The Vavengers will offer you
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In-house and external mentoring & meaningful career development opportunities
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The opportunity to work on ending Gender-Based Violence and creating a just society
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Inclusive, bold and creative culture
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The opportunity to be part of a start-up development
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Flexible working opportunities
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Pro-rata 30 days of annual leave (excluding bank holidays), plus holiday closures and mental health day
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A prestigious headquarters near the Bank station
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Employee counselling programme and other well-being perks
By submitting an application to The Vavengers, you agree to the terms of our Privacy Policy and for The Vavengers to use your personal data for the purposes of processing your job application.
If you have any questions or would like to learn more about this role please get in touch with us,
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Introduction to the role
We have an exciting opportunity for a versatile professional to join our team as a
Venue & Tech Coordinator. You will be instrumental in providing venue management, tech and AV support for a variety of events, ranging from webinars to live streamed in-person concerts, talks and conferences. This aspect of the role will necessitate availability outside of standard business hours, ensuring our events run smoothly and effectively. Your skills will extend to operating sound desks, lighting setups, and demonstrating a proactive approach to problem-solving in a live event context.
Interpersonal skills and problem-solving skills will be paramount, as you will be collaborating closely with different segments of the team, ensuring seamless communication and coordination.
Your role will also involve contributing to supporting the venue team, requiring a versatile approach and a readiness to adapt to various operational needs, and be the 'go-to' person for venue-related issues. This is an opportunity for someone who not only excels in the technical domain but also thrives in a collaborative environment and is eager to make a meaningful impact on our events and venue operations. If you have the experience and knowledge to bring to this dynamic role, we want to hear from you!
•Salary and working hours: Part-time approx 17.5 hours per week (negotiable) including out of hours event support, £30,000 pro rata.
• Location: On site, St Ethelburga's Centre, City of London
•Please note: Unfortunately we cannot sponsor visas for this role
NOTE: This role has the potential to be combined into one full-time position with the IT Systems Coordinator role, suitable for candidates with IT expertise. For more information, please visit our website stethelburgas-dot-org
Responsibilities
As the Venue and Tech Coordinator, you will be responsible for:
• Tech support for events: Providing technical support for webinars and in-person events, including sound and lighting setup and safe storage, and ensuring a seamless experience for participants. This will involve working outside of regular business hours on occasion.
• Contributing to venue management: A key member of the venue hire business, including client tech support, trouble-shooting, setup, clear-up and ongoing care of the venue, and viewings.
• Administrative support as needed by the charity: this aspect of the role may develop over time, responding to the needs of the charity and the interests and talents of the successful applicant.
Is this you?
Required
• You have audio technology experience and understanding (mixing desks, connector types and uses, signal flow and gain staging etc)
• You are a strong logical thinker and love solving complex problems
• You enjoy team collaboration and demonstrate strong interpersonal skills to coordinate and deliver technical aspects of events
About Us
“Bridging divides, loving Earth”
St Ethelburga’s work sits at the intersection of climate and peace. We believe there can be no peace on Earth unless we also realise peace with Earth.
St Ethelburga’s is a ‘maker of peacemakers.’ We offer events, training, leadership programmes and multimedia content which equip and inspire people to become peacemakers in their own contexts. Our project areas include community reconciliation, refugee inclusion, radical resilience, viewpoint diversity, and spiritual ecology.
We offer the opportunity to work with a kind team in a beautiful and dynamic environment. If you are a tech-savvy professional with programming experience, a passion for IT management and a desire to contribute to a meaningful cause, we would love to hear from you!
To apply:
Please address your application to the Co-Director, Tarot Couzyn, with a CV and a covering letter saying why you would like the job, and how your experience is relevant to this role.
Please note only applications with a covering letter will be considered.
Closing date: Fri 26th May 2024
The client requests no contact from agencies or media sales.
Equality, Diversity and Inclusion is a key part of our culture and strategic ambitions at Parkinson’s UK which supports our work in delivering our Equality, Diversity and Inclusion activities. Parkinson’s UK is here for all people affected by Parkinson’s. We want to break down barriers and open up opportunities for our community to connect with us.
We’re looking for someone with a deep understanding and experience of leading Equality Diversity and Inclusion activities. With a particular focus on increasing inclusivity from a community perspective, and experience of delivering measurable impact. They’ll need to bring their enthusiasm and resilience for breaking down barriers and challenging inequalities to a thriving team in such a crucial role.
About the role
Working with key stakeholders in the charity and our staff who work with our community, you’ll lead the evolution and delivery of our EDI roadmap for change. You’ll connect, lead, manage and coordinate activities across the charity with strategic oversight, and drive change both internally and externally.
You’ll work closely with our leadership team and the People & Culture Directorate to ensure the delivery of our EDI strategy, ensuring EDI is woven through our wider strategic ambitions and connecting EDI initiatives. You’ll have a creative insight and understanding of people affected by Parkinson’s, and be responsible for identifying and putting in place the measures and deliverables that will enable us to achieve our ambitions.
We are open to reduced hours for this role, we will consider all applicants who would like to work between either 21 or 28 hours per week.
What you’ll do:
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Chair the EDI forum and affinity groups and ensure it connects views from across our workforce that links to our priorities and influences our programme of work.
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Provide regular updates to our Executive Leadership team ensuring their sponsorship of EDI activity
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Work across the People & Culture team to make sure that EDI is embedded in our ‘people journey’. You’ll connect our EDI priorities to how we attract, develop and motivate our people
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Connect with core subject matter experts, such as communications, data and insight and delivery teams to ensure initiatives become part of our core work.
What you’ll bring:
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Excellent interpersonal skills, confident influencer and relationship builder, and the ability to challenge others to drive change
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An interest in or connection with Parkinson’s and a vision of how we can make a difference to people affected by this condition
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Experience of working in co production and collaboratively with diverse groups of employees and volunteers
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Ability to analyse data, draw and communicate appropriate conclusions
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Experience in building networks and creating an influential EDI profile
This is an exciting time for Parkinson’s UK and we would love you to join us!
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.
As well as flexible working hours, this role is offered on a flexible contract giving you the opportunity to also work from home. You’ll be required to cover your own travel expenses to the office.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
Primary site based in Belle Vale but operating from various locations around Liverpool
Term: Permanent
Closing date: 24 May 2024 at 09:00:00
Salary: £29,214
Hours: 35 Hours Per Week
About the Role
The aim of Advice Service Supervisor is to maintain a consistent quality of advice and help for clients by providing support, guidance and feedback on a day to day basis. There are 4 main areas:
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ensuring quality - actively supporting the quality of advice by guiding the team to information sources, checking that all aspects of a client's situation have been considered, checking that follow up work is progressed, and that research and campaigns issues are identified
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providing support - actively supporting each team member to develop their skills and competences, by explaining, guiding, demonstrating, encouraging, suggesting, coaching, giving constructive feedback
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challenging appropriately - adapting the level of support to individual competence and need, and taking account of the team as a whole
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managing the practicalities - overseeing and managing all practical issues relating to the session - allocating the team to face-to-face work or other communication methods, checking waiting times or interview lengths, and if necessary, dealing with client or Citizens Advice emergencies
Requirements
- A minimum of 12 months experience of advice work in a Citizens Advice setting or similar quality assured environment.
- Ability to effectively manage and support people to meet individual and team objectives.
- Ability to monitor and maintain Quality of Advice standards including checking accuracy of advice and benefit calculations.
- Good understanding of safeguarding principles and willingness to adhere to them
- Experience of using ICT systems and packages, and electronic resources in the provision of advice, record keeping and document production.
- Ability to work on own initiative and be flexible to business need.
- Demonstrable understanding of the issues affecting society and their implications for Citizens Advice clients and service provision.
- Ability to create a positive working environment in which equality, diversity and inclusion are well managed, dignity at work is upheld and staff are empowered and motivated to do their best.
- The ability to commit to and work within the aims, principles and policies of the Citizens Advice service and the vision of Citizens Advice Liverpool
How to Apply
Please click on the Apply button to find out more.
About us
Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.
CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.
We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.
As well as a competitive salary CAL also provides access to:
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27 days annual leave plus bank holidays
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Hybrid Working Scheme
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Interest free travel loans
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Employee Assistance Programme
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Pension Scheme
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Cycle to Work Scheme
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Lifestyles Gym Membership (20% corporate discount)
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Enhanced maternity, paternity and adoption leave pay
An exciting opportunity has arisen for an experienced healthcare profession/health related professional to join our existing team of Wellbeing Consultants embedded within established UK GenesisCare cancer treatment centres. Within this partnership we are committed to using a whole person approach in assessing and supporting patients. We acknowledge that cancer treatment can affect all aspects of a person – body, mind, spirit, and emotions.
Job Title: Wellbeing Consultant Maidstone (GenesisCare)
Ref: WBC428
Contract: Permanent
Hours: Full-time (37 hours, based in the GenesisCare centre)
Salary: £28,080, - £33,280 dependent upon experience
Location: GenesisCare Maidstone, 17 Kings Hill Avenue, Kings Hill, West Malling, Kent, ME19 4UA
Benefits: 30 days holiday per year plus 8 bank holidays. Free parking on site.
This role requires excellent communication and interpersonal skills with the ability to build and maintain relationships with patients, relatives, GenesisCare staff team and Wellbeing consultant team and the wider Penny Brohn UK organization. We are looking for a professional who can work in a flexible, intelligent, and creative way. Candidates should have experience of working within private or national health related services and have knowledge, experience/understanding of complementary therapies or other support services.
Key role considerations
- This role will involve working alongside our partner GenesisCare to ensure a holistic approach is taken in aspects of support and treatment.
- The bulk of the patient work is delivery of one-to-one sessions – completing holistic needs assessments, review appointments, consultations, mindfulness, and relaxation sessions.
- Managing a therapist team.
- The Wellbeing Consultant is responsible for ensuring that patients and their relatives have a positive experience as they move through the Penny Brohn UK treatment support services at GenesisCare.
The successful partnership with GenesisCare is entering its tenth year and the treatment support service that we offer to cancer patients has shown to be both statistically and clinically significant. If you are driven to support patients whilst they undergo cancer treatment, this could be the opportunity for you.
Penny Brohn UK have been working in partnership with GenesisCare UK, a private healthcare company, since 2013. We deliver an integrated cancer care approach which includes complementary treatment support and lifestyle advice for patients undergoing chemotherapy and radiotherapy at all of their 14 centres across the UK. For over 40 years, Penny Brohn UK has supported people with cancer to feel more physically and emotionally able to manage the impacts of their diagnosis and treatment, be more in control of their choices and have the best quality of life possible.
We are proactively taking action to support ED&I and Wellbeing to support our ethos of creating a diverse culture that is reflective of both our employees and the lived experience of all communities touched by cancer. We welcome applications from individuals from all backgrounds regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith, or disability.
The vacancy will remain open until a suitable candidate is found. To avoid disappointment, we suggest that applications are made as soon as possible.
Start date: ASAP, to be agreed with the successful candidate.
TO APPLY AND FOR MORE INFORMATION:
If you would like to find out more about this position and to apply, please click the button to be directed to our website
No agencies please.
Project Officer
(North of England)
£28,831 per annum (pro rata for part time hours)
(Ref: SUS4262)
Part Time 22.5 - 30 hours per week – happy to talk flexible working
Contract: 12 Months fixed term
Base: Hybrid working across either Liverpool, Manchester, Leeds, Sheffield
About the role
A new and exciting opportunity to work with us across the England North region supporting our Liveable Cities and Towns and Paths for Everyone programmes, to encourage walking, wheeling and cycling to new and different users.
As a Project Officer, you will organise and deliver engagement activities with local community groups, community leaders, businesses, schools and volunteers on our community led infrastructure and National Cycle Network projects.
You will work with diverse groups within the community who may not currently use the National Cycle Network and enable them to use and look after their local route.
Candidates should be based within the geographical area with regular travel expected across the region.
About you
You will have excellent organisational skills, which will be demonstrated in your experience of planning and leading group workshops, organising and running events.
As a confident and clear communicator, you will have good people skills with the ability to build relationships with ease across a wide range of people from diverse backgrounds and abilities.
You will be skilled in motivating and enthusing others, with ability to deliver, engage and work well with a range of people, organisations or communities.
Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups.
What we offer
In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment.
Wellbeing
28 days’ leave per annum plus bank holidays for full-time working
Ability to buy an extra week of annual leave (pro-rata for part-time staff)
Staff volunteer days
24/7 free, impartial and confidential support service
We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes
Financial
Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
Bike, computer and season ticket loans
Discount benefits
London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
Death in Service benefit – 3 x annual Salary
Family Friendly
Enhanced maternity and paternity pay
Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
Additional information
Closing date for the receipt of completed applications is 23:59, 09 June 2024
Interviews will take place in via MS Teams during 24 and 25 June 2024
About Sustrans
At Sustrans you'll be part of a movement to make it easier for people to walk and cycle.
We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.
You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet.
We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported.
You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.
Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.
Job title: Lived Experience Facilitator - Service User Network (SUN)
Post no: 598
Working base: Mind BLMK - Luton Wellbeing Centre
Area covered: Bedfordshire and Luton (SUN offers a combination of online and face to face groups).
Hours: 21 hours per week. Tuesdays 9.30am – 5.00pm (7 hours) Remaining 14 hours to be negotiated depending on service need (within the hours Monday – Friday, 9.30am – 5.00pm)
Contract: Permanent
Salary: £25,147.00 per annum FTE (£14,272.62 per annum Actual)
About the Service User Network (SUN)
The SUN is an open access model of community-based facilitated group peer support for people experiencing complex emotional needs associated with complex trauma and/or a diagnosis of ‘personality disorder’. The SUN aims to help people develop effective ways of coping, reduce emergencies and improve access to appropriate services.
Those accessing the SUN may or may not have a formal diagnosis of personality disorder. Group members will have experienced longstanding emotional difficulties, isolation and may demonstrate patterns of behaviour that may not be helpful in the longer term.
About the Role
Fundamental to creating empowerment and engagement in the SUN Project is the therapeutic community principle, that the effectiveness of the service depends upon engaging group members in the task of running, delivery, development and evaluation of the service. The utilisation of SUN members’ own resources and expertise is integral to the SUN model of peer support.
SUN Facilitators will have their own lived experience of complex emotional needs associated with a diagnosis of ‘personality disorder’ and will be able to demonstrate their recovery journey. They will work closely with mental health practitioners from ELFT to deliver regular Service User Network (SUN) groups in different community-based locations in Bedford, Central Bedfordshire or Luton. Full training in the SUN model, and weekly supervision by a Psychotherapist / Psychologist, will be provided for all team members.
Facilitators will work to develop and support the therapeutic community principle of the SUN model and the effectiveness of the service through engaging group members in the task of running, delivery, development, and evaluation of the service. The utilisation of SUN members’ own resources and expertise is integral to the model of peer support upon which the SUN groups are based.
SUN facilitators will have regular supervision and support in this role along with appropriate training.
Entitlements/benefits:
- 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
- Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
- Optional Health Plan
- Discounts available through Blue Light Card & Tickets for Good
- In-house and external Learning and Development as appropriate for the role.
- Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)
If you have a passion for working in mental health and possess the required skills, we would love to hear from you.
Closedown: 5pm Friday 31st May 2024
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.
Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.
No agencies please.
Do you believe everyone should have a place to call home and the chance to lead a fulfilling life? Do you have the commitment, enthusiasm and resilience needed, to work with some of the most vulnerable people in our communities? If the answer is yes, this could be the role for you. SHP Islington Complex Needs services have a full time Project Worker Complex Needs position (Milton House) and a part-time Project Worker Complex Needs (Ashley Road) position available.
About the role:
SHP (Single Homeless Project) is one of London’s leading homelessness prevention charities and a dynamic and growing organisation changing 10,000 lives every year across London - from supporting people in crisis, to helping them take the final steps towards independence and employment.
We are seeking experienced and highly motivated staff members for our Complex Needs Accommodation Service. The role will require you to work alongside the Regional Services Manager , to provide a high level of support to these clients at our Ashley Road and Milton House projects.
You will be in a specialist role designed to work with people with complex support needs relating to: mental ill health, physical health & substance use needs. You will also play a key part in reducing the risk of re-offending, liaising with external professionals, preventing homelessness and promoting the independence and social inclusion of these clients.
The working rota for this post is Monday - Friday. (no weekend shifts) and a mixture of earlies (8am - 3.30pm) & lates (3pm - 10.30pm)
About you:
- Previous experience of working with people with complex support needs.
- Ability to manage a caseload and deliver positive outcomes utilising your knowledge of the health, social care and criminal justice sector.
- A flexible, innovative and creative approach to working with a sometimes hard to engage and challenging client group, is also required.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 2nd June at Midnight
Interview date: 12th-14th June
This post will require an Enhanced DBS check to be processed for the successful applicant.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
To start Mid-July:
About Be Free Campaign:
Be Free Campaign is a dynamic mental health charity dedicated to preventing and intervening early in young people's mental health issues. We deliver impactful mental health programmes to schools, community centres, and organisations, reaching and supporting as many young individuals as possible. We are run by young people, for young people.
Position Overview:
Be Free Campaign seeks a dedicated and experienced Operations Manager to play a crucial role in managing and expanding our outreach programmes specifically focused on young people's mental health. You will be responsible for overseeing the day-to-day running of these programmes, including delivery, volunteer recruitment, administrative tasks, contributing to fundraising efforts, and providing leadership and management.
We are looking for a versatile individual who:
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Thrives in a fast-paced, dynamic environment with diverse responsibilities.
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Possesses excellent communication, interpersonal, and organisational skills.
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Demonstrates a strong understanding of young people's mental health needs and challenges.
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Is a creative thinker with a passion for mental health advocacy and social impact.
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Can work independently and collaboratively as part of a team.
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Is committed to the mission and values of Be Free Campaign.
Key Responsibilities:
Leadership and Management:
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Provide operational leadership, manage performance, maintain service quality, monitor operations, and develop staff.
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Represent the Be Free Campaign at a senior level with external partners.
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Support and assist in the delivery of the strategic direction for the organisation.
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Help ensure the sustainability and viability of current and future operations.
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Work as part of the Senior Leadership Team to develop, grow, and sustain the Be Free Campaign.
Programme Management:
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Support the development and implementation of our young people's mental health programmes.
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Assist with research and evaluation of existing programmes, identifying opportunities for expansion and improvement.
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Contribute to the development of new and innovative initiatives specifically targeting young people's mental health needs.
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Ensure high-quality and impactful delivery of the Be Free Campaign's young people's mental health programme.
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Achieve set targets for programme delivery.
Volunteer Management:
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Develop and implement volunteer recruitment strategies focused on attracting individuals passionate about young people's mental health.
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Facilitate volunteer training and onboarding specific to our young people's programmes.
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Coordinate volunteer activities and ensure their effective integration into our programmes.
Communications and Marketing:
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Develop engaging content for various channels (social media, website, newsletters) specifically targeting young people and raising awareness about mental health.
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Assist with the creation of marketing materials and campaigns focused on young people's mental health.
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Support public awareness initiatives related to young people's mental health.
Fundraising:
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Assist with the development and implementation of fundraising strategies to secure financial resources for the young people's mental health programmes.
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Identify and cultivate relationships with potential donors and grant-making bodies.
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Prepare grant proposals and reports.
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Assist with fundraising events and initiatives.
Impact Reporting:
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Compile and analyse data to create detailed impact reports for each young people's mental health programme delivered.
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Ensure accurate documentation and collection of evaluations and feedback from young participants.
Administrative Tasks:
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Undertake administrative duties necessary for the smooth operation of the young people's mental health programmes.
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Maintain accurate records, including programme schedules, volunteer details, and partnership information.
Qualifications and Skills:
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Bachelor's degree in a relevant field (e.g., psychology, social work, youth work) or equivalent work experience.
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Previous experience in programme management, preferably in a youth mental health or charity setting.
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Strong organisational and administrative skills.
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Excellent communication and interpersonal abilities.
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Demonstrated experience in volunteer management.
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Ability to work independently and collaboratively as part of a team.
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Passion for young people's mental health and a commitment to making a positive impact.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are seeking a motivated and organised Business Support Officer to join our dedicated team. This role is essential in ensuring the smooth running of our operations and supporting our mission to positively impact lives through water based activities.
Key Responsibilities:
· Administrative Support: Assist with day to day administrative tasks, including data entry, document management and correspondence.
· Financial Record Keeping: Maintain accurate financial records, process invoices, and assist with budget tracking.
· Event Coordination: Help organise and coordinate vents, workshops, and activities.
· Stakeholders Communication: Liaise with donors, volunteers, and participants to foster positive relationships.
· Office Management: Manage office supplies, equipment, and facilities to ensure a productive work environment.
· Report Preparation: Assist in the preparation of reports, and presentations.
· General Support: Provide support to various departments and team members as needed and carry out any other reasonable tasks as required by the Outreach and Relationship Manager.
Qualifications:
· Previous administrative or office support experience
· Strong organisational and multitasking skills
· Proficiency in Microsoft Office
· Excellent communication and interpersonal skills
· A passion for our charity's mission and values.
A chance to make a meaningful impact on the lives of disadvantaged individuals
The AHOY Centre's mission is to use watersports as a medium for transforming lives, providing opportunities for personal development, and education.
The client requests no contact from agencies or media sales.
This is a fantastic opportunity for a passionate and driven individual with excellent organisational skills to join our UK-wide Membership Venues Team, who are vital to the success of our Membership Fundraisers and helps the RSPB to raise the funds it needs to reach our ambitious goals to save nature.
Membership Venues Officers
Reference: APR20249075
Location: Flexible in UK - Home-based
Salary: £26,379.00 - £28,319.00 pro rata
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave (pro rata)
3 full time vacancies are available with various hours and various contract lengths. If a particular contract is of interest, please indicate on your application form.
1 x Fixed term/Full-Time (37.5 hours p/w) - Maternity cover (12 months with possible extension)
1 x Fixed term/Full-Time (37.5 hours p/w) - Secondment cover (12 months with possible extension)
1 x Permanent/Full-Time (37.5 hours p/w)
About the role
You will be responsible for planning and organising a calendar of events for our team to attend, from shopping centres to country shows, high streets to our reserves, and everything in between, so that they can inspire members of the public to become members of the RSPB.
Our aim is to inspire external partners about our attendance at their events or venues. We are looking for someone who is a confident relationship builder with excellent telephone and email manners and communication and negotiation skills. You must have impeccable organisational skills, a keen eye for detail, and be able to manage several tasks at once, recording all key details on our CRM database system daily to ensure that our team of Membership Fundraisers have everything they need to attend their events and venues.
You will be part of a successful and energetic team covering the whole UK. You will work collaboratively with colleagues across the country. This position can be conducted from home, however, occasional travel, including to a local office, reserve or elsewhere in the United Kingdom, will be required.
Benefits:
- 34 days’ annual leave (including BH, which can be worked if desired to get that time back);
- Life Assurance scheme – 5x yearly salary;
- Pension matched up to 7% contribution;
- Confidential assistance programme with a qualified counsellor;
- Sabbatical once every 5 years – up to 4 weeks with an RSPB-approved scheme;
- Annual employee volunteer day – get paid to volunteer with a charity of your choosing;
- Opportunities for career development within various directorates.
What we need from you
Essential skills, knowledge and experience:
- Strong communication and negotiation skills, including customer service skills.
- Effective planning and decision-making skills.
- Geographical understanding of the United Kingdom.
- Solutions focused approach with the ability to overcome setbacks and last-minute changes to get the best outcome for the RSPB.
- Competent in the use of Microsoft Excel, Word, and Outlook.
- Confident in learning about and using new software (eg, CRM database and Fundraising Portal). Training will be provided.
Desirable skills, knowledge and experience:
- Understanding of fundraising and what makes a good fundraising venue.
- Knowledge of potential fundraising venues.
- Experience of relationship development, particularly through cold contacting potential clients and suppliers.
Additional Information
The RSPB reserves the right to extend or make these roles permanent without further advertising.
Closing date: 23:59, Sunday, 2nd June 2024
We will interview as and when applications come in and reserve the right to close the advert once sufficient applications have been received.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
As part of this application process, you will be asked to complete a full application form, including evidence of how you meet the skills, knowledge, and experience listed above.
Please do get in contact should you require any reasonable adjustments at the application/interview stage.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their whole selves. To achieve our vision of creating a world richer in nature, we need more people on nature's side and more diverse people. People of colour and disabled people are underrepresented across the environment, climate, sustainability, and conservation sectors. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
No agencies please.
Community and Digital Co-ordinator
We are delighted to share this new and exciting opportunity for a Community and Digital Co-ordinator to join a dynamic organisation, in this hybrid working role.
Position: Community and Digital Co-ordinator
Location: Manchester/hybrid (minimum 3 days a week in the office and/or visiting business partners)
Salary: £26,218 per annum
Hours: Full time, 35 hours a week
Contract: Fixed term until 31 March 2025
Benefits: Flexible working options, pension scheme, discounted travel to work schemes, employee wellbeing assistance programme including free eye tests, personal and professional growth and development, including coaching and trade union.
Closing Date: 26th May 2024. We reserve the right to close the role early should a suitable candidate be found before this date.
First interview: Tuesday 4th June 2024, in Manchester
About the Role
The organisation are developing a digital hub ‘Our Business' to support and grow co-operatives, mutuals, social and community enterprises, referred as an inclusive business community. As Community and Digital Co-ordinator for ‘Our Business’, you will involve contributing to the delivery of the platform by effectively managing digital content, fostering community engagement, and promotional activities.
Main duties include:
- Deliver the agreed project outcomes of Our Business.
- Serve as a key point of contact for project partners supporting them to share events, training, and resources on the platform
- Provide support for community engagement initiatives
- Coordinate outreach activities to connect with potential members and stakeholders
- Foster meaningful interactions with the community
- Serve as a point of contact for members seeking assistance
- Assist in analysing EDI data
- Implement and execute social media marketing strategies to raise awareness of the platform and drive user engagement
- Manage and maintain social media accounts
- Develop and implement strategies to grow and engage our online community across various digital platforms, including social media, forums, online groups and at physical events
The organisation is led by unwavering values of solidarity, self-responsibility, equity, and honesty, therefore if you share these core values, we would be delighted to receive your application.
About You
We are looking for someone with experience in community management or related role, for example, connecting peers, developing relationships, and building trust in a community or knowledge network.
You will have:
- A strong understanding of digital marketing tools
- Experience of social media management, combining attention to detail to ensure accuracy and quality in content creation
- Business or community engagement experience, with excellent written/verbal communication
- Strong organisational skills, with the ability to manage multiple tasks, prioritise activities, and meet deadlines
- Highly developed IT skills with the ability to use a variety of computer systems.
- A strong understanding of, and commitment to, equality and diversity principles and practice.
- The ability to work independently and collaboratively in a fast-paced environment.
About the Organisation
As the voice of the UK’s co-operative movement, we empower and support co-operative enterprises with specialised knowledge and expertise, to grow the co-operative economy and create a fairer society. From football clubs and farms to convenience stores and pubs, there are more than 7,000 co-operatives in the UK, each owned and controlled by their members and based on a set of shared principles and values. By promoting shared wealth through member ownership, we are committed to enabling anyone in the UK to form, or join, thriving and sustainable co-ops.
Other roles you may have experience in could include Community, Digital, Community and Digital, Community Connector, Community Engagement, Marketing, Digital Marketing, Community Coordinator, Digital Coordinator, Community and Digital Coordinator, Community Engagement Officer, Community Engagement Coordinator.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Catalyst Collective is an innovative and rapidly growing non-profit organisation. Since our pilot programme launched in January 2021, we have expanded significantly. As we enter our fourth year of operation, we are seeking an organised and proactive Programme Manager to play a pivotal role in driving our growth and ensuring the successful delivery of our mentoring programmes.
The Programme Manager will work closely with the Programme Director to lead and manage key components of our mentoring programme. This includes building strong relationships with mentors, mentees, and partner schools, as well as coordinating training, enrichment activities, and programme delivery. The ideal candidate will have excellent organisational skills, a passion for empowering young Black women, and the ability to foster a supportive and inclusive environment.
Key Responsibilities:
Mentee Recruitment and Induction
- Work closely with partner schools to finalise mentee cohorts.
- Visit schools to deliver induction sessions familiarising mentees with the programme.
- Lead mentor-matching sessions with support from Mentoring Coordinators.
Mentor Training and Onboarding
- Develop and deliver training sessions for mentors.
- Collaborate with the Recruitment Coordinator to ensure a diverse mentor pool.
- Support mentors to maximise the impact of their relationships.
Mentor Coordination
- Support a cohort of up to 30 mentoring pairs.
- Conduct monthly check-ins with each mentor.
- Facilitate mid and end-of-year reviews for mentoring pairs.
Enrichment Delivery and Planning
- Plan and deliver enrichment activities like career trips and work experience days.
- Evaluate the impact of enrichment activities and gather feedback.
- Collaborate with partners and vendors for enrichment events.
School Liaison
- Serve as the primary contact for partner schools.
- Regularly update schools on programme developments and mentee progress.
Safeguarding
- Act as a point of contact for safeguarding matters.
- Maintain accurate safeguarding records and ensure confidentiality.
Communications
- Produce a monthly mentor newsletter.
- Contribute to social media content.
Reporting
- Support the Programme Director in preparing updates for the Advisory Board and funders.
- Produce the End-of-year report showcasing the programme’s achievements.
Administration
- Review and approve in-person mentoring meeting requests.
- Conduct risk assessments.
Staff Management
- Line manage Mentoring Coordinators and the Programme Assistant.
- Provide task management to other team members as required.
Person Specification:
Essential Experience and Skills
- Proven experience in programme management, education, charity work, or volunteering.
- Strong interpersonal skills with the ability to build relationships with diverse stakeholders, including young people, schools, and professionals.
- Excellent communication skills, both written and verbal, with the ability to present to groups.
- Strong organisational skills with the ability to multitask and manage competing priorities.
- Proficiency in IT tools and platforms, including Google Workspace, Zoom, and project management software.
Essential Knowledge
- Understanding of mentoring or coaching practices, especially for young people.
- Knowledge of safeguarding practices and procedures.
- Awareness of issues facing young Black women in education and employment.
Essential Personal Attributes
- Passionate about tackling educational and employment disadvantage.
- Organised, proactive, and able to work independently.
- Effective time management skills.
Other Requirements
- A clean enhanced DBS check (The Catalyst will carry this out).
- The right to work in the UK.
- Flexibility to travel to partner schools in London.
Desirable
- Previous experience in mentoring, coaching, education, charity work, or volunteering.
- A university degree or equivalent experience.
- Knowledge/experience of working or volunteering in schools or the education sector.
- An understanding of the non-profit sector.
The client requests no contact from agencies or media sales.
Supporter Care Coordinator
Job reference: REQ003152
Application close date: 02/06/2024
£25,984 a year
London E15 2GW/Remote Worker
You must attend the office two days a week, the other three days can be from home, the office or both.
Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for everyday equality for disabled people.
The Supporter Care Coordinator role sits within the Supporter Experience team, whose goal is to ensure that all Scope supporters, whether they are giving time, money, or voice, have the best experience each time they interact with us.
The role
The Supporter Care team is the first point of contact for all supporter and donor queries, so you will be at the frontline, engaging with a variety of people contacting Scope. The role of the Supporter Care Coordinator is to ensure that each of these people feels appreciated, informed, and satisfied after engaging with Scope, leaving them feeling valued and committed to giving their ongoing support.
You will:
· Be responsible for handling incoming queries from supporters, across telephone, email, and post, as well handling outbound supporter service calls and other communications.
· Process donations from different channels and sources, thanking supporters in a timely manner and maintaining good records of these actions.
· Report to the Supporter Care Team Leader, and sit within the wider Fundraising team.
· Work closely with colleagues across the directorate, providing support in key periods, and contributing to overall fundraising income goals and an improved supporter experience.
About You
We are looking for someone who:
· Is highly motivated, with a commitment to providing excellent customer service.
· Has experience working in a customer care or fundraising environment
· Enjoys working in a busy team
· Has a high level of attention to detail and exceptional communication skills.
· Is confident communicating directly with supporters and managing complex queries, all the while adhering to policies and procedures, and ensuring positive outcomes.
· Understands the charity sector and the invaluable role of our supporters and is therefore dedicated to providing the best supporter experience.
Please make sure you explain in your application, with examples, how you can meet these important skills.
We ask you to show an appreciation of Scope’s values and our ambition of everyday equality for disabled people.
Our values are being pioneering, courageous, connected, open and fair
By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us, please visit our website. You can find out more about interview adjustments on the Scope website.
Equality, diversity and inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
· 27 days holiday plus Bank Holidays
· Flexible, hybrid and remote working options
· Pay progression at 6 months and 2 years
· Company pension
· Excellent training and career development
· Strong colleague networks across disability, race and LGBTQ+
· Discounted gym membership, cycle to work scheme and much more.
How to apply
If you want to become a Disability Gamechanger, we'd love to hear from you.