Team Administrator Jobs
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We are looking for a Project Manager for the ‘Innovative Manufacturing in Africa’ project.
The project supports ‘makerspaces’ in Ghana, Kenya, Nigeria and South Africa. It continues previous work by building their capacity, sharing knowledge and trialling innovative systems to help them generate revenue. It is supported by UK Aid’s RISA Fund and the mAkE Project. This is an wonderful opportunity to work with amazing people across Africa, to help invent new technologies and deliver a satisfying, successful project.
The Internet of Production is a small, international charity that brings together a global alliance dedicated to building a future of decentralized and distributed manufacturing. We seek to enable a sustainable and globally networked system of production, where products are fabricated using local capabilities and global designs; to complement mass production and global supply chains with ‘production by the masses’ and local enterprise. We work on open standards for networking, support experiments in open digital infrastructures and run projects that develop key parts of a future ‘Internet of Production’ – such as the ‘makerspaces’ in Africa.
Role & Responsibilities:
Supported by the CEO and the previous project manager (now full-time on a parallel project) and working with a small team of project staff, the Project Manager will:
- Manage the project, informed by the project design and existing workplans and budgets;
- Mobilise existing relationships with makerspaces in Ghana, Kenya, Nigeria and South Africa;
- Oversee makerspace’s bidding application processes for training and financial support;
- Manage donor processes including milestone reports and sharing deliverables;
- Assist with the appointment and management of freelance consultants and developers;
- Prepare for and attend key event in Cape Town in November 2024;
- Monitor and evaluate project progress, deliverables, outputs and impacts;
- Manage and chair monthly stakeholder meetings and regular donor meetings, all online;
- Complete and submit quarterly reporting, and oversee progress against the budget.
Person Specification:
- Excellent project management skills;
- Experience of donor reporting and relationship management;
- A qualification in project management is desirable but not required;
- Experience of working in non-profit organisations, with government funds or on international aid funding would be very helpful;
- Experience of managing contractors / consultants and their contracts is essential;
- Experience of selecting, awarding and managing small grants is helpful;
- Interest in makerspaces, innovation and distributed manufacturing is helpful;
- Interest and experience of working in African contexts;
- Experience of organising events;
- Commitment to working in a small organisation and in a highly diverse team;
- Exceptional organisational and communications skills;
- Experience with Microsoft 365 and Office tools.
Please apply by Sunday 23rd June 2024, and applications in advance of this date are welcome.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Global Health 50/50:
Global Health 50/50 (GH5050) provides rigorous data and insight in the pursuit of gender equality within global health and across sectors, systems and frameworks. Established in 2017, GH5050 operates as an independent, evidence-driven initiative with charitable status registered in the UK. Our ethos revolves around the principles of human rights, particularly in relation to gender equality, and we are resolute in our commitment to effecting meaningful change.
At GH5050, we embrace an authoritative, analytical approach, underpinned by a genuine concern for social justice and equity. Our work transcends borders, drawing upon a wealth of data-led insights to inform policy, shape discourse, and drive tangible progress. As a trusted source of information and analysis, we serve as both catalyst and convener, fostering collaboration among diverse stakeholders to effect change.
While founded to monitor and act on inequalities and inequities in the global health sector, GH5050 is now embarking on an ambitious expansion into new sectors, including law and justice and finance and economics building upon our proven model of data-driven advocacy. By leveraging partnerships, engaging stakeholders, and amplifying marginalized voices, we aim to make enduring contributions to the global pursuit of gender parity and social justice.
Role Summary
The Operations Executive will join a small but rapidly growing team working at GH50/50. Within this role, and in close collaboration with the Head of Operations you will ensure high quality administrative support across GH50/50, setting the entire team up for success. This is a crucial role that will ensure that things run effectively and efficiently in support of our mission.
This is a brand new role for GH50/50, therefore we are looking for a bright, self-starter who can work with the Head of Operations to shape the role; providing recommendations to the organisation on administrative processes and own their projects from conception to delivery. You will play a pivotal role in supporting the charity's administrative and strategic initiatives as we enter a new phase of growth. We foresee that the successful candidate will enjoy variety, will be highly organised and will have a can-do attitude.
Job Responsibilities:
o Support the Head of Operations in the smooth and efficient running of the GH50/50 office.
o Collaborate with the Head of Operations to source and roll out a new organisation-wide management system for GH50/50, ensuring thoughtful integration into our current working practices.
o Organise the Co-CEOs calendars, including scheduling meetings and appointments.
o Support the Head of Operations to prepare and manage correspondence, reports, and documents as required.
o Alongside the Head of Operations, maintain effective office management and administrative procedures.
o Manage and triage the organisational email account
o Monitor and update the organisation-wide contact database
o Ensure compliance with data protection and ethics legislation, including being up to date with GDPR requirements (training can be provided).
o Coordinate support to the team on basic financial management tasks, including expense claims and other reporting.
o Arrange and coordinate internal and external meetings, including managing calendars, conference call logistics, venue booking and wider meeting preparation tasks, preparing agendas, and minute-taking/dissemination of actions.
o Attendance at internal meetings across all work streams to increase information sharing and keep a sense of organisations objectives
o Coordinate the distribution of board and trustee and advisory group(s) meeting materials and invites.
o Support the Head of Operations to improve the ease of filing documents through our current system - SharePoint.
o Own the planning and organising of certain events, including launches, roundtables and conferences. This will include event management and travel booking, when required.
o Flexibility to take on additional administrative tasks as and when needed in support of the charity.
Skills and Qualifications:
● A keen self starter, who is passionate about the GH50/50 mission and where they can have impact.
● Experience in working with or for academic institutes for research organisations would be beneficial, as would experience working with a remote team with globally based stakeholders
● Excellent organisational and time management skills.
● Strong communication skills, written and verbal, with high emotional intelligence.
● Proficient in Microsoft Office Suite, and familiarity with HR and financial management systems.
● Excellent interpersonal skills and the ability to build collaborative professional relationships with a wide range of partners across diverse contexts, including whilst working remotely.
● Ability to handle confidential information with discretion.
● Knowledge and understanding of the charity sector.
All Staff are required to:
● Demonstrate commitment to GH50/50’s organisational values, including exercising high ethical standards with attention to teamwork, collaboration and integrity.
● Ensure that they have read and understood all mandatory policies and procedures.
● Uphold the Equality, Diversity & Inclusion and Anti-Harassment and Bullying Policies, ensuring effective implementation in all aspects of their work for the Charity.
● Act always within the Charity Rules, Policies, Procedures, and any other statutory requirements.
● Be proactive, bring ideas, suggestions and contribute to the improvement and development of the charity.
● Undertake training as required.
● Attend staff and team meetings as required.
● Observe health and safety procedures in the workplace to ensure personal safety and to safeguard the interests and safety of colleagues and visitors.
● To establish, foster and maintain close working relationships with other functions to allow swift resolution of issues and sharing of knowledge.
● Undertake other duties and responsibilities as appropriate since all staff are expected to work flexibly within their skill level to respond to changing priorities.
Our generous staff benefits include:
● 28 days annual leave (pro rata for p/t), plus bank holidays. In addition, we provide 3 days leave over the Christmas and New Year period.
● Flexible working arrangements with at least 1-2 days per week in the Cambridge office
● 5% employer pension contribution
● Employee Assistance Programme (EAP) via Health Assured
● Professional Development and Training
The client requests no contact from agencies or media sales.
Join Our Vibrant Team at Manchester Metropolitan University.
Are you a dynamic and ambitious individual looking to kick-start your career? Look no further. Manchester Metropolitan University, one of the largest universities in the UK, is seeking a Development Operations Assistant (Database Assistant) to join our forward-thinking Development and Alumni Relations (DAR) team.
About Us
At Manchester Met, we're not just an institution; we're a community. Nestled in the heart of a bustling city, our roots trace back to the early 19th century when we were established to empower local people through education. Today, we continue to play a vital role in our global city, enriching the lives of our students, colleagues, and the wider community.
Why Join Us?
- Exciting Office Environment: Our modern office space is just a stone's throw away from Oxford Road Station. With a convenient location, you'll have easy access to public transport and all the city has to offer.
- Flexible Work Schedule: We believe in work-life balance. You'll usually spend two days a week in the office, allowing you to enjoy the best of both worlds.
- Impactful Work: As a Development Operations Assistant, you'll contribute directly to our strategic goals. From gift processing to database management, your role will shape the future of our alumni relations and fundraising efforts.
- Professional Growth: Join a team that values your growth. We'll support your development and provide opportunities to learn and thrive.
Your Role
As a Development Operations Assistant, you'll:
- Assist in delivering our strategic priorities by providing administrative and database support.
- Manage sensitive personal and financial data within our CRM database (Raiser's Edge NXT).
- Contribute to alumni volunteering initiatives and enhance student success through fundraising efforts.
Qualifications
- Strong organizational skills and attention to detail.
- Familiarity with database work (experience with Raiser's Edge NXT is a plus).
- Excellent communication skills.
Ready to be part of something bigger? Apply now and help shape the future of Manchester Met.
Manchester Metropolitan University is committed to supporting the rights, responsibilities, dignity, health and wellbeing of staff and students through our commitment to equality, diversity and inclusion.
We promote applications from all sections of the community, irrespective of background, belief or identity, recognising the benefits that a diverse organisation can bring and particularly encourage applications from groups which are underrepresented in the University workforce.
Hybrid working is offered for this role. The nature of the role requires presence on campus at certain times of year, but at other times you will be able to complete some work remotely. We recognise the benefits and importance of an environment that supports flexible working and are open to conversations throughout the application process.
Manchester Met University is committed to creating an intentionally inclusive culture of belonging that promotes equity and celebrates diversity. We understand the importance of having a diverse workforce and the benefits it can bring to ensuring diversity of thought and innovation in everything we do. We, therefore, encourage applications from people from ethnic minority groups, disabled people and people who identify as LGBTQIA+.
Just Like Us is the LGBT+ young people’s charity and works with thousands of schools and young people across the UK through its programmes.
Our Education Programmes are focused on engaging primary schools, secondary schools and sixth form colleges across the UK to take part in our programmes and ensure LGBT+ young people can thrive. Just Like Us has already worked with thousands of schools and gained recognition for our Growing up LGBT+ report (2020) and our Positive Futures report (2023). By 2025, we aim to reach more than 60,000 school pupils annually through our programmes.
This role is critical to the delivery of this mission and will support the Head of Education Programmes to meet the needs of our several thousand-strong school network so that we can reach even more LGBT+ young people across the UK. This role will be working across School Diversity Week and the Pride Groups programme.
This role is an entry-level position and will provide the successful candidate with a strong foundation for a career in the voluntary sector. We are looking for someone who is eager to learn, with strong organisational and administrative skills, and good communication skills to join a friendly, driven Programmes Team.
We are very keen to hear from underrepresented voices, particularly trans and non-binary, Black and/or PoC candidates.
Please see the application pack for more details and how to apply.
Job description
Programme delivery:
- Support the Programmes Team to deliver our programmes, including Pride Groups, School Talks and School Diversity Week
- Manage the administration of Education Programmes
- Act as a first point of contact for schools on our programmes, answering questions, sharing new resources and encouraging participation. This includes engaging with new schools to increase our networks and managing a busy inbox
- Engage new schools to increase our networks, including representing the charity at conferences and events
- Maintain good relationships with school contacts, lead on liaising with school staff to confirm bookings, monitoring invoices, membership and renewals
- Work collaboratively across teams to manage logistics and ensure the smooth running of Just Like Us programmes throughout the academic year.
- Support the delivery of our education programmes, including delivering talks, and training for teachers and other education stakeholders on LGBT+ issues
- Support with the creation and development of education resources
- Assist the monitoring and evaluation of programmes by distributing surveys, collecting case studies and providing analysis of data obtained to evidence our impact
- Support our marketing and communication initiatives, writing emails and monitoring open rates
- Assist with the maintenance of our online portals of resources for school staff and the online school staff networks
- Support programme effectiveness by streamlining internal workflows and procedures
Cross-team working
- Collaborate with colleagues in our Communications, Development and Education to deliver our charitable purpose
- Diversity, Equity, and Inclusion (DEI) Initiatives: Champion diversity, equity, and inclusion initiatives within the charity, promoting a culture that embraces and celebrates individual differences.
- Alongside the senior leadership team, support the development and implementation of DEI strategies to ensure the organisation's programmes and workplace practices are inclusive and reflect the diverse communities it serves.
Safeguarding is a collective responsibility and all employees, volunteers, and stakeholders are expected to actively contribute to creating a safe and supportive environment for children, young people, staff, adults at risk and programme participants.
The listed role responsibilities are not exhaustive and employees may be required to take on additional tasks related to other organisational needs as and when necessary.
Applicants must have the right to live and work in the UK.
Please see the application pack for more details and how to apply.
Railway Benefit Fund (RBF) are a benevolent charity who have been helping railway workers and their families for over 160 years. We are here for the rail industry through tough times by providing financial grants for those struggling to afford the essentials in life. Our work focuses on the provision of grants to rail families; supporting those facing tough times by alleviating immediate financial hardship and funding support to assist wider well-being.
The Caseworker will work in the Services Team to provide an effective support services to our beneficiaries. This will involve supporting beneficiaries with grant applications, grant administration, handling initial enquires for support by phone, email and post, and referrals and signposting to RBF partnerships and external agencies.
As RBF Caseworker you will ideally have:
- The ability to provide a non-judgmental, practical and supportive welfare service to beneficiaries of the charity.
- An understanding of how to manage caseloads and knowledge of welfare benefits, including those related to disability and hardship.
- The skills required to be the first point of contact for all grant and support enquiries via telephone, post, or digital.
To apply, please submit your CV and a covering letter to Ryan Morgan, Services Manager at Railway Benefit Fund.
The closing date for applications is Monday 17th June 2024.
Interviews will be held at our Crewe Office on 25th June 2024.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description
Job Title: Operations Manager
Reporting To: Operations Director
Salary:£35,000 - £38,000 per annum ( based on Experience)
Seniority Level: Management
Location: On-site in Tooting Broadway, London
Contract:Full-time, 12-months fixed term, with potential to make permanent
POSITION SUMMARY
Business Launchpad wishes to hire a highly organised, process-driven individual to oversee operations for its Tooting Works business centre.
As a key member of the Tooting Works team, the Operations Manager oversees the renting of our office units, tenant relations, and building maintenance and management, among other things. The post holder ensures the centre is run to a high standard, including excellent customer service, compliance with all current building and health and safety legislation, a high occupancy level and operation within budget.
The Operations Manager line manages four team members, making up the lettings team and the maintenance team, and works closely with other teams, including marketing, finance and the delivery team for the Business Launchpad charity.
About Us
Tooting Works is a business centre and community hub in Tooting Broadway, offering office space, co-working, an event space and more. It has been offering affordable office space and helping local businesses and organisations to flourish and grow for over 30 years.
Business Launchpad operates on-site at Tooting Works and is a registered charity which provides support and training for entrepreneurs aged 16-30 years from across London who want to set up their own businesses.
ROLE & RESPONSIBILITIES
Centre Operations Management
- Oversee the day-to-day operations of the business centre, ensuring all facilities are well-maintained and running smoothly, and that the lettings process is compliant and well-managed.
- Implement and monitor operational policies and procedures to improve efficiency and service quality, including opportunities to digitise procedures and services.
- Manage building improvement and repair projects in collaboration with the maintenance team and the operations director.
- Ensure compliance with health and safety regulations and manage risk assessments.
- Identify, anticipate and address problems and opportunities for the business centre in collaboration with senior management.
Customer Service
- Act as a point of contact for tenants, addressing any issues or concerns promptly and professionally.
- Foster strong relationships with tenants, ensuring high levels of customer satisfaction and retention.
- Collaborate with the marketing team to develop and implement strategies to attract new tenants and retain existing tenants with the goal of maintaining high occupancy levels.
Financial Management
- Manage the operational budget, ensuring cost-effective management of resources and that projects are delivered within budget.
- Negotiate contracts with suppliers and service providers to secure cost-effective deals.
- Ensure tenant arrears are regularly monitored and managed.
Line Management
- Lead, mentor, and manage the lettings and maintenance teams, ensuring high performance and productivity.
- Conduct regular team meetings, performance reviews, and provide ongoing training and development opportunities.
- Handle recruitment, onboarding, and offboarding of staff members as needed.
Essential Skills / Experience
- Bachelor’s degree or higher.
- At least 2 years’ experience in operations work.
- Excellent organisational and administrative skills.
- Desire to drive operational excellence.
- Line management experience.
- Experience of managing a building, property or facilities beneficial.
- High comfort level with online tools such as MS Office, project management software, or similar.
- Strong written and oral communication skills.
- Negotiation and customer service skills.
- Resilient and adaptable with ability to multi-task.
- Solution finder.
About Rewards
- 25 days’ annual leave plus bank holidays
- Personal annual training budget
- Employee assistance programme including counselling
- Regular team socials throughout the year
- Generous sick pay allowance following probation
- General eye test
- Well-being day ( 1 day per year)
- Volunteer day ( 1 day per year)
The duties and responsibilities described are not a comprehensive list and therefore the scope of the job may change as necessitated by business demands.
Pre-employment Checks
Any employment with Business Launchpad will be subject to the following checks prior to your start date:
- Satisfactory Disclosure and Barring Service (DBS) check
- Receipt of two satisfactory references
- Proof of eligibility to work in the UK.
Please email your CV with a cover letter stating why you are interested in this role.
Please be aware that this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period; therefore, we encourage you to apply early to avoid disappointment.
Equal Opportunities Statement
We are an equal opportunity employer. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other legally protected status in our employment decisions and policies. We are committed to creating a diverse and inclusive workplace where all employees are valued and have the opportunity to succeed. All qualified applicants will receive consideration for employment without regard to their individual background or circumstances.
The client requests no contact from agencies or media sales.
A Partner in Education (APIE) is a small charity established in 2009 to support education development in Rwanda and make a positive difference to children’s futures. APIE has developed teacher training programmes in Early Childhood Education and Education for Positive Peace. We also collaborate closely with our partner school, Umubano Academy, which has become a centre of excellence for teaching and learning, as well as a beacon school for peace in Rwanda.
We are looking for an Operations and Communication Manager who is passionate about making a positive difference to the lives of children in Rwanda to join our small, dedicated team. The post holder will work remotely full time, with occasional in-person meetings and the opportunity to visit our projects in Rwanda. This UK based role is at the centre of our small international charity and has two significant parts:
i) Managing the general administration and operations of APIE in the UK, including systems for governance, communications, finances and compliance.
ii) To deliver our internal and external communications strategy, write and disseminate publicity material, and respond to inquiries from the public and media.
Please see the attached job description for further information.
Benefits:
● Flexible working hours considered
● Opportunity to visit our projects in Rwanda
● 30 days annual leave in addition to public holidays in England and Wales
Application:
Please send your condensed CV (2x A4 pages maximum) and a cover letter detailing your skills and experience to the email provided in the attached document, with the subject title ‘Operations and Communications Manager’ by the 24th of June.
Applications without a cover letter will not be considered.
● Shortlisted candidates will be invited to a remote interview. Interviews are likely to take place in the first week of July
● Start date as soon as possible but flexibility available
● Two full references to be supplied prior to appointment
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We're seeking a proactive and self-motivated Events Coordinator to join our team. As our Events Coordinator, you'll be responsible for planning, organising, and delivering a variety of events, including symposia, the biennial prizegiving ceremony, board meetings and committee meetings, as well as assisting with general administrative tasks.
Your role will require you to be highly efficient and detail-oriented, ensuring that all event logistics are meticulously managed and events are executed flawlessly. As a self-starter, you'll work independently, taking ownership of the event planning and delivery process from start to finish. Your ability to prioritise tasks, meet deadlines, and maintain a high level of organisation will be critical in successfully managing multiple events and tasks simultaneously.
If you thrive in an environment where you can take the initiative, demonstrate your proactive nature, and showcase your efficient approach to event coordination, we invite you to apply for this exciting opportunity.
About Rank Prize
Founded by Lord Rank in 1972, Rank Prize stimulates and celebrates research in optoelectronics and nutrition, the two fields of research at the heart of Lord Rank’s interests and businesses. We not only award substantial prizes in recognition of significant advances in the relevant fields of science, but also actively promote the extension and spread of knowledge in these areas of research. Our initiatives include organising symposia, sponsoring lectures, and awarding grants to support training and facilitate career development, with a special focus on students and early career researchers.
Rank Symposia
Our symposia provide a unique platform for scientific exchange, facilitating in-depth discussions and exchanges of knowledge among participants who have expertise in a particular subject relating to optoelectronics or nutrition. Our symposia play a crucial role in advancing scientific knowledge, promoting interdisciplinary collaboration, and stimulating further research in the fields.
Our symposia are intentionally kept small, ensuring a focused and engaging experience for all participants. With approximately ten internationally-recognised speakers at the forefront of their respective fields, these symposia bring together a select group of brilliant minds, eager to share their groundbreaking research and insights. Alongside these distinguished speakers, we also invite around 20 early-career researchers, recognising the importance of nurturing the next generation of scientific pioneers.
By fostering an intimate and inclusive environment, our symposia inspire intellectual growth, spark innovation, and cultivate a vibrant scientific community. We believe that these transformative gatherings have the power to ignite new ideas, drive research breakthroughs, and ultimately shape the trajectory of scientific advancement.
The Rank Prize
The Rank Prize is a prestigious award recognising significant contributions in the fields of nutrition and optoelectronics. The Prize is awarded biennially at our prizegiving ceremonies. These events gather an audience of around 150 distinguished individuals including renowned professionals, academics, influential leaders and experts in the fields of nutrition and optoelectronics, who come together to celebrate the outstanding achievements and contributions of the honoured recipients.
About you
Our ideal candidate for the role of Events Coordinator is a highly organised and detail-oriented professional, with a passion for creating memorable and impactful events. You have a proven track record of successfully planning and executing a variety of events, demonstrating exceptional project management skills and the ability to handle multiple tasks simultaneously. Your excellent communication and interpersonal skills allow you to effectively collaborate with academics, team members and venues, ensuring seamless coordination and delivery of outstanding events.
With a creative mindset and a proactive approach, you anticipate challenges and implement innovative solutions. Your ability to thrive in a fast-paced environment, coupled with your strong attention to detail, enables you to consistently deliver high-quality events that exceed expectations. Overall, you are a driven and enthusiastic individual who is committed to creating exceptional experiences for all event attendees.
Location
We all work from home, however travel and overnight stays are required as part of the role. You'll attend around three symposia a year, which usually run from Mondays to Thursdays and are currently held in the Lake District. You'll also attend up to three half-day meetings in London a year, which may require overnight stays depending on how far away from London you live. The biennial prizegiving ceremony is also held in London. It would be helpful if you had a full UK driving licence and access to your own car.
Please note that we can only consider you for this role if you reside in the UK and have the right to work in the UK.
What we offer
- 25 days of annual leave plus bank holidays (which will be pro-rated for a 0.8 FTE position) in addition to office closure between Christmas and New Year
- A £1,200 working from home allowance
- All the necessary equipment to work from home
- 7.5% employer pension contributions
- Life Assurance, Group Income Protection and Critical Illness Cover
- A generous staff training budget
Key dates
- The deadline for applications is 23:30 Sunday 30 June
- Invitations to interview will be sent via email on or before Friday 5 July
- Interviews will be held on Wednesday 10 July via Zoom
- Start date ASAP
Regrettably we won't be able to provide feedback on unsuccessful applications and if you haven't heard from us by Friday 5 July then unfortunately your application has been unsuccessful on this occasion.
Please submit your application through the Quick Apply button on Charity Job. Unfortunately we're unable to accept any applications that have been sent to us directly.
The client requests no contact from agencies or media sales.
Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for an equal future for disabled people.
We are recruiting for a Customer Coordinator to join our Energy and Utilities support services. You will be the main initial contact point for the team. You will receive referrals that are made online and via the phone. You will be responsible for triaging referrals, booking appointments into adviser diaries for eligible customers or signposting to other services if required. A level of general administrative duties will also be required.
Location: Working at Scope's new Leeds Community Hub, 3 Brewery Wharf, Leeds, LS10 1NE with the flexibility to also work at home for some of the time.
Full time 35 hours a week
Fixed term until 31 March 2026
The role
You will:
- Deal with initial referrals/enquiries to the service.
- Allocate eligible customers to advisers according to agreed criteria, current caseloads and any adviser specialisms.
- Answer any straightforward queries or signpost customers to other provision if appropriate.
- Undertake a preparatory session with those customers who are not confident about using online tools as required by the service.
- Organise Team Meetings and other events as required by the Service Management.
- Provide general administrative support to the wider Service Team
- Support Team Management by keeping rotas and adviser information/dairies up to date.
- Prepare reports on volumes and trends using spreadsheets and dashboards
About You:
- Have excellent communication skills, strong organisational skills and experience in a customer facing role.
- Be flexible to new situations, be active in extracting learnings in terms of what works and what needs to change over time.
- Be focussed: Ability to work independently as well as part of a team.
- Excellent working knowledge of IT including Microsoft 365. Must be able to use email and the internet and be proficient in the use of digital applications to support our customer journey.
- Must be able to produce reports from data using Excel and also from CRM.
Please make sure you explain in your application, with examples, how you can meet these important skills.
We ask you to show an appreciation of Scope’s values and our ambition of an equal future for disabled people.
Our values are being pioneering, courageous, connected, open and fair
By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.
Equality, diversity and inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
- 27 days holiday plus Bank Holidays
- Flexible, hybrid and remote working options
- Pay progression at 6 months and 2 years
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, race and LGBTQ+
- Discounted gym membership, cycle to work scheme and much more.
How to apply
If you want to become a Disability Gamechanger, we'd love to hear from you.
Click the apply button to create an account and complete your application form.
Please note: The successful candidates will be subject to a basic DBS check.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to help send donated medicines around the world to those who do not have access to live-saving medicines? IHP is recruiting a Logistics Officer to become part of our growing logistics team who coordinate the safe and responsible donation of medical products to where the needs are greatest, so that people don’t suffer needlessly from treatable illnesses.
As a Logistics Officer you will play an integral role in IHP’s work arranging the shipping of donated medicines and medical supplies, for example our essential health packs and antibiotics, ensuring their secure transportation to diaster hit and vulnerable communities such as Sudan and Gaza.
Your responsibilites will include:
- Securing cost effective shipping quotes from some of the largest freightforwarders in the UK
- Preparing shipping documentation
- Ensuring shipping files are accurate and kept up to date
- Communicating regularly with our donor companies and receiving NGO partners
- Updating offers on our management system
Who you are:
- You'll have administrative/record keeping experience or demonstable transferable skills
- A dedicated team player who enjoys working well in a small team as well as autonomously
- Adaptable and can meet competing priorities, deadlines and tagets
- Possess strong attention to detail and accuracy and be numerically minded (Intermediate Excel skills desirable)
- IT literate in MS Office applications with experience of working with data and systems
- A natural problem solver, you'll have a good initative and be solutions focused
- Proficient communication skills, verbally and written with an ability to build strong working relationships
- Highly organised multi-tasker, with a personality that works calmly under pressure
- Commited to upholding IHP's Christian ethos and values
For further details regarding responsibilities and person specification, please see the job description.
About IHP
IHP’s vision is to see a world in which all suffering due to lack of healthcare is eradicated. Our Christian faith underpins all that we do. It motivates us to care for those in need, and give our best in all circumstances, as an expression of God's love. We serve the poor in health without regard for ethnic or religious background, focusing on where the need is greatest.
In the last three years, IHP have supported over 54 million patients and vulnerable communities around the world – places such as Yemen, Ukraine and Gaza. We’ve sent medicine worth well over £56 million, changing lives and impacting futures. We run multiple partnerships to support this work – with pharmaceutical companies who donate medicines, our logistics partners who help us warehouse and ship the medicines overseas and finally our valued NGO partners and individual medics delivering healthcare to those who need it. Together these partnerships enable medicines to reach those in need.
IHP is an Equal Opportunities Employer. Staff regularly spend time together praying for IHP’s work and there is an occupational requirement for the post holder to have a personal commitment to the Christian faith.
Applicants must have the legal right to work in the UK.
IHP Staff Benefits
- 25 days annual leave plus bank holidays (pro-rated if part-time)
- Specsavers eyecare vouchers
- Life Insurance and Critical Illness Cover
- Health and wellbeing support via Unum help@hand app
- Bike2work scheme
- Opportunities to get involved with our EDI working group
- Training and development opportunities
- Hybrid working/Modern office near Chancery Lane tube station
We have an active Equality, Diversity and Inclusion staff working group. Our staff describe our culture as 'inclusive', 'dynamic' and 'rewarding', a place where you will be supported to 'thrive professionally and personally'. A recent starter has described IHP as a place which 'puts people at our heart'.
Join a dynamic team where your skills are valued, your voice is heard and you have the space to work independently and develop!
To apply, please submit your CV and a covering letter of no more than two A4 sides setting out how you meet the person specification including the Occupational Requirement. Applications without a covering letter will not be considered. If you require any support with your application please call the IHP Office and select Option 2.
Applications will be reviewed as received and interviews will be held when required so please submit your application at the earliest opportunity.
We want to see a world in which all suffering due to lack of healthcare is eradicated.
The client requests no contact from agencies or media sales.
Join Us in Empowering Communities
Do you thrive on connecting with others?
Can you see the potential in ideas, even amidst the challenges?
Are you passionate about empowering communities to drive positive change?
Then our Grants Officer vacancy could be for you!
Due to our continued growth and development, we have two exciting job opportunities for 2x Grants Officers to join our team. These roles support local communities and third sector organisations in accessing funding. As a Grants Officer, you won't just be processing applications—you'll be shaping the future of our funds and programmes working with communities and fundholders across the West Midlands.
What You'll Do:
You'll work alongside a team of seven Grants Officers, under the leadership of our Senior Manager – Programmes. Each day, you'll engage with projects, assessing applications, preparing for panel meetings and visiting the initiatives we support.
In your first weeks, we'll welcome you with an in-person induction at our Coventry office. Here, you'll meet your colleagues, shadow panels and dive deep into our grant-making ethos. Beyond the initial period, we welcome hybrid working with the requirement of joining the team in office two days each week – additional office days may be required for high priority meetings and events.
We're looking for people from diverse backgrounds who share our values for community impact. Whether through personal or professional experience, you understand the importance of supporting grassroots organisations and their local communities.
Your Strengths:
- A confident communicator with a collaborative spirit.
- An innovator who values continuous improvement.
- Skilled in managing multiple priorities with autonomy.
- A champion of diversity, equity, and inclusion.
Why Join Us:
By working with us, you'll evolve into a skilled Funding Officer, gaining expertise from the leading, independent grant making foundation in the West Midlands and Warwickshire. Our sector offers ample avenues for growth and development and gives you the chance to give back to real people, with real stories.
At the Foundation, we champion diversity and inclusion. We welcome applications from individuals of all backgrounds—ethnic minorities, LGBTQIA+ individuals, persons with disabilities or health conditions, and those from diverse socio-economic and educational backgrounds.
If you're ready to turn your passion into purpose, we invite you to join our team and contribute to creating a fairer, happier and healthier Midlands.
The client requests no contact from agencies or media sales.
We’re on the lookout for a passionate and organised coordinator to help shape and deliver our programme of events and engagement activities to our 27,000-strong student body.
As someone passionate about enriching the lives of students, you will have experience in planning and coordinating impactful events and will support the wider team to deliver a calendar of events and student engagement opportunities at JMSU, ensuring that all activities are relevant to our audience.
You’ll be crucial to the development and implementation of an effective events and engagement programme, devising an exciting range of events and activities that will help the students’ union meet membership and commercial targets whilst ensuring a consistently excellent experience for our students.
Armed with bags of enthusiasm, and excellent interpersonal and organisational skills, you will be involved in all areas of event planning and management, from start to finish, playing a central role in ensuring the success of the department and the wider organisation.
Applications will close at Midnight on Sunday 16 June 2024
Interview Dates: Wednesday 10th July and Thursday 11th July 2024
To find out more about this role, working for JMSU and to apply, please visit the our website.
About JMSU
It’s our ob is to make sure our 27,000 students get the most out of their University experience. We put our students at the heart of everything we do – whether it’s planning events, helping to develop campaigns, providing them with opportunities to make friends and learn something new, and everything in between.
We’re a small but mighty team and we are growing so, if you’re on the lookout for a role in a friendly, hard-working environment which offers bucketloads of autonomy, support and fun, we want to hear from you.
Taking Action on Inclusion
At JMSU, we are dedicated to building a diverse and inclusive workplace. We're proud to be a welcoming, friendly and inclusive team and want all our people to confidently be themselves and feel they belong.
We are also not scared to admit this is a work in progress! We know the importance that students see themselves reflected by our staff team and we welcome applications from all backgrounds. We particularly encourage applications from LBGTQ+, and Global Majority candidates who are under-represented within our core staff team.
You can read more about our commitment to Equality Diversity and Inclusion on the 'work for us' section of our website.
Don’t meet every single requirement?
If you are excited about this but there are criteria you don’t match exactly, please don’t be put off applying. It may not be a deal breaker - just make sure you get across why you think you're right for it and how the gaps may be approached. Even if not right for this role, you might be perfect for another.
We have some great staff benefits
- Location, Location, Location: We’re right in the centre of Liverpool and surrounded by everything the City has to offer
- Commuting made easy: Our main office is a few minutes’ walk from both Lime Street and Liverpool Central train stations
- Office goals: Our modern, open plan office offers good space, staff chat and city views (and our biscuit tin is regularly topped up, too)
- We’re hybrid, baby: Enjoy the best of both worlds - mix up your working week between the office and your home space
- Annual leave aplenty: Make the most of 32 days annual leave (plus public holidays) and enjoy regular breaks
- ‘Tis the season to be off work: We’re closed for Winter break, so you can take a rest or enjoy some seasonal activities
- Flex appeal: We offer a range of flexible working options for when life gets in the way of working 9-5, Monday to Friday, and are happy to consider any specific needs
- Every day is a school day: There’s plenty of learning and development opportunities to explore and help you grow, and we have access to all LJMU staff development
- Parent perks: We offer enhanced parental leave and pay options, including grandparents leave, shared parental leave, adoption leave, maternity and paternity leave
- Get active for less: All staff can make the most of reduced LJMU gym membership, which includes classes, too
- Discounts aren’t just for students: Save extra pennies with access to student discount schemes including Totum, Unidays, Discounts for Teachers and others
- Wellbeing and sickness covered: We offer an Employee Assistance Programme and sick pay scheme to help take the extra stress out of sickness absence
- Nest Pension Scheme
The client requests no contact from agencies or media sales.
- Contract: Full time
- Starting salary: £42,979 (Band C1)
- Location: ActionAid, 33-39 Bowling Green Lane, London, EC1R 0BJ (hybrid)
Background
The Gender & Development Network (GADN) brings together expert NGOs, consultants, academics and individuals committed to working on gender equality, development and women’s rights issues. Our vision is of a world where social justice and gender equality prevail and where all women and girls are able to realise their rights free from discrimination. Our goal is to ensure that international development policy and practice promote gender equality and women's and girls’ rights. Our role is to support our members by sharing information and expertise, to undertake and disseminate research, and to provide expert advice and comment on government policies and projects.
Overall role of the Network Coordinator
The Network Coordinator is part of a small team comprising of the Director, Head of Policy, Network Coordinator, Communications and Policy Assistant and volunteers.
The Network Coordinator role lies at the heart of the network ensuring it functions efficiently while leading our activities to support our members in their work on gender equality and women’s rights. They work alongside women’s rights advocates and practitioners across a range of issues within the international development sector, while ensuring that the organisation runs smoothly.
Specifically, the role is to:
- Manage the network’s finances and funding processes
- Manage the administration of the Secretariat
- Coordinate support to the network’s members
- Coordinate support for the different branches of the network
Specific Tasks
1. Manage the network’s finances and funding processes
- Manage the finances and accounts including invoices, receipts, payments, book-keeping and quarterly budget updates and liaising with GADN’s accountants and payroll providers
- Complete all required financial reports and file tax returns
- Manage annual membership subscriptions
- Work with the Director in identifying and securing core grant funding
- Manage the administration of grant funding including invoices, activity monitoring, donor reports and relations with any sub-grantees
2. Manage the administration of the Secretariat
- Produce GADN’s Annual Review
- Respond to external enquiries in the ‘Coordinator’ and ‘Recruitment’ inboxes
- Manage GADN volunteers
- Keep all HR and other files and records in order
- Maintain internal communications systems (email, calendars, document sharing, team meetings)
- Manage the monitoring and evaluation processes of the network
- Ensure all legal reporting requirements are met
3. Coordinate support to the network’s members
- Act as a friendly, supportive and approachable face of the network
- Provide support to the network’s Working Groups, liaising closely with their Chairs
- Organise four Members’ Meetings per year, working with others in the team
- Organise other events and support for network members working with others in the team
- Induct new members
- Respond to requests for information from members
4. Coordinate support for the different branches of the network
- Service the Board of Trustees including arranging meetings, preparing papers and taking minutes
- Organise and minute meetings of the Network’s Advisory Group and Chairs of Working Groups
- Ensure communications and updates are shared between different branches of the network including reporting to the Board on Working Group activities
- Administer annual planning processes and support the development of the network’s next three-year strategy
5. Other
- Undertake any other reasonable task as needed
Management
The post is line managed by the Director. The Network Coordinator will also work closely with the Head of Policy, Communications and Policy Assistant, Co-Chairs of the Board, Treasurer, Working Group Chairs and members of the Advisory Group.
PERSON SPECIFICATION
Skills and Experience
Essential
- Demonstrable financial numeracy and experience of organisational financial systems including accounts, budgets, spreadsheets and banking
- At least two years worth of administrative experience
- IT literacy - ideally including Microsoft Word, Excel, G Suite, and Squarespace
- Ability to write clearly
- Proven ability to organise and plan effectively, prioritise workloads and work on own initiative with limited support
- Demonstrated commitment to, and enthusiasm for, promoting women’s rights and gender equality
- Excellent interpersonal and communication skills
Also desirable
- Understanding of gender and development issues, including racial justice
- Experience of organising meetings and events
- Experience of working with a network
- Experience of working with a Board of Trustees
- Experience of minute taking
- Experience of working in an NGO
To be considered for this role, you must be able to provide proof of eligibility to work in the UK.
How to apply
To apply for this role, please download and complete the application form and return it to us by 9 am on Monday, 24 June 2024.
Interview process
There will be two rounds of virtual interviews. The first will be held on Friday, 5 July 2024 and the second on Friday, 12 July 2024. Please note that for candidates shortlisted for the first round of interviews, there will be a one-hour virtual test on Tuesday, 2 July 2024. If you are not able to make any of these dates, please let us know in your cover email.
GADN is seeking people from diverse backgrounds and life experiences to join our team. As we continue working to decolonise our practice and build an anti-racist organisation, we actively welcome applications from Black women and Women of Colour who we recognise are under-represented in the UK international development sector. If you share our core commitments we would love to hear from you!
The client requests no contact from agencies or media sales.
Role: Facilities Manager
Contract Type: Permanent, 0.8FTE - 30 hours per week
Salary: Up to £25,200 (pro rata of £31,500)
Reporting to: Executive Director
Responsible for: Guest Services x 2
New Art Exchange (NAE) is a pioneering creative space in Hyson Green, Nottingham. We’re the UK’s largest gallery dedicated to contemporary visual arts from the Global Ethnic Majority. We set out to reshape the contemporary art narrative by championing diversity and inclusivity and by providing a platform for underrepresented voices in the art world.
Purpose of the role
The Facilities Manager will be a key member of NAE’s operations team, responsible for overseeing the maintenance and operations of our 4-storey building (including gallery spaces, meeting rooms, performance space, workshop, artist studio, cafébar, plant room and technical storage) is fit for purpose.
Main duties of the role
Oversee planned preventative maintenance (PPM), testing/inspections, and reactive repairs across all building services including but not limited to plumbing, electric wiring, HVAC, lifts, film alarm, emergency lighting, fire extinguishers and suppression systems, intruder alarm, CCTV, access control, pest control, etc, within budget.
Ensure NAE’s building is always well-presented, clean and aesthetically in a good state of repair, ensuring all areas are maintained in a tidy and well organised.
Responsible for the management of the facilities budget, including negotiating the best possible value across utilities, contracts and service level agreements.
Ensure all maintenance and service works take place with agreed SLA’s, is delivered on time and to budget and service reports and other filing is well managed.
Responsible for Health and Safety across the building and organisation including health and safety policy, fire strategy, risk assessments covering all areas of the building and specific RAs for each event, safe systems of work, accident/incident reports and compliant filing.
Responsible for building security systems, keys and fobs, alarm monitoring and keyholding services, and alongside the General Manager oversee emergency procedures & act as a fire warden.
Responsible for premises cleaning (including line management of two part-time cleaners) and associated services such as waste management and sanitary collections.
Support the Executive Director to develop and implement an Environmental Policy to ensure that NAE considers the environment within all new and existing suppliers’ arrangements.Responsible for carbon footprint reporting.
Employee Benefits:
26 days annual leave per annum (pro rata of 33 days - including Bank Holidays), 4% employer pension contribution, Sick Pay, Discounted Food and Drink, Employee Wellbeing Programme & Flexitime.
For further information please refer to the job description attached below.
How to apply
Please submit a 2-page covering letter & a CV (of no more than 2 pages) outlining why you are interested in the role and working for NAE and how you feel your experience meets the criteria. Applications should be sent via 'Quick Apply' by 5pm on Wednesday 19 June 2024.
Please also complete the Equal Opportunities Form when submitting your application https://bit.ly/4aoKKDV
As outlined in the job pack attached, if you self-identify as being from a Global Ethnic Majority background and
have demonstrable experience of programming or creating work for community groups, please state so clearly on your supporting statement.
If you would like an informal conversation about this role, Vicki Grace at Achates Recruits, who are supporting us in the recruitment of this role would be pleased to speak to you. Please contact Vicki on vicki(at)achates(dot)org(dot)uk to arrange a suitable time to speak. These conversations will not form part of our selection process.
NAE is the UK’s largest gallery dedicated to contemporary visual arts from the Global Ethnic Majority.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Signalise Co-op Booking Coordinator
Friendly, professional, enthusiastic and dedicated to social values? We need you!
£23,400 - 25,900k per annum (pro rata) depending on experience (plus London weighting if applicable).
30 - 37.5 hours Monday - Friday, with additional on-call rota days (1 weekend in 4, plus 2 evenings per week, toil for any work done in those hours). Home based with quarterly face-to-face team meetings and occassional office visits. We are looking for someone who can ideally work 5 days per week but will consider 4 days for the right candidate.
Signalise is a platform co-op providing British Sign Language (BSL) Interpreters. We have an exciting opportunity for a Coordinator to join our dynamic and supportive team. You will work closely with our Communication Services Team Leader to provide a high quality and efficient service, helping the business to achieve agreed targets whilst working to the co-operative’s ethos.
Responsibilities will include coordinating the provision of communication professionals for Deaf/Hard of Hearing people across the North West for medical (including mental health) appointments and for other work in a variety of sectors (education, child protection, conference, employment, legal settings etc). Accepting and making calls. Dealing with bookings and general enquiries in a fast-paced environment. Supporting marketing and business development and communicating to members and external stakeholders. Supporting other staff where necessary.
Requirements:
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Excellent customer service skills and comfortable in a client-facing role
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Strong organisational skills and attention to detail
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Ability to meet strict deadlines, follow contractual service levels and prioritise your time effectively
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Excellent IT skills with good knowledge of Word, Excel, Databases with the ability to learn how to use dashboards and other applications
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Excellent communication skills (written and verbal)
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Ability to follow processes and develop these where needed
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Problem solving skills and the ability to think outside the box
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Ability to work autonomously, yet with full support from management
Desirable:
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Knowledge of BSL interpreting and other communication support provisions e.g. lip speaker, deafblind interpreting communication support
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BSL skills to level 3
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Understanding of Deaf community members communication needs
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Understanding of Deaf culture
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Experience of co-operatives
Our co-operative is co-run and co-owned by its members, who are Deaf people and BSL interpreters. As an employee you can become a member and have a say in how the business is run. We are keen to receive applications from members of the Deaf community. Annual leave is 30 days (including public holidays) with an additional day off for your birthday!
Location: mainly home-based/remote with occasional visits to the office and events to attend.
Additional requirements:
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You must have a private place to work due to dealing with sensitive information
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You must have a stable internet connection
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You must have the right to work in the UK
Interviews can be held in BSL for candidates who are Deaf. Please apply for Access to Work and let us know if you need support.
Providing communication professionals to services and Deaf people to improve access and standards using technology in our community-owned business.
The client requests no contact from agencies or media sales.