Closing date: 26th September 2019 at 11.30pm. Interviews: 9th October 2019.
Are you commercially aware and customer focused, with significant people management experience gained in a range of sectors or settings – specifically social welfare and housing/homelessness? Then join Shelter as Deputy Head of Operations – South and you could soon be responsible for the leadership and management of the flexible portfolio services provided by our hubs in the south region.
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change — with individuals, in communities, across society – and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
With more than 500 staff and an annual budget of over £20 million, our Operations division provides expert advice and support over the phone and face-to-face from a national network of Shelter Hubs - flagship services located in core cities. Our vision? To deliver a personalised housing service developed with the local community, which brings together all of our resources and expertise to maximise our impact on local housing issues and needs. You’ll help make sure we do this in our South region.
About the role
A key member of our Operations Leadership team, you’ll bring leadership to our hubs in an area that includes London, Thames Valley, Dorset and Plymouth. Indeed, we’ll rely on you to lead and inspire a team of Hub Managers to deliver high-quality, integrated services that meet the holistic needs of those in housing need and ensure volunteers are a key part of all services. Developing internal and external networks and partnerships that support the development of our services in all targeted southern locations will be important too, as will working with business development colleagues to grow our service offering. And, when it comes to influencing local Strategic Boards, commissioners, stakeholders and other key partners in terms of best practice and continual improvement, again we’ll count on you.
An experienced and highly skilled people manager, you have a proven track record gained managing large and complex services, budgets and contract requirements over a large geographical area. What’s more, you’re comfortable operating at a senior level with an external audience and engaging and influencing a variety of stakeholders. Driving efficiency and improving service effectiveness comes naturally to you too, as does financial planning and contract management. What’s more, you respond quickly and positively to change and aren’t afraid to challenge the status quo and introduce new ideas, methods and process when appropriate. In short, you have the creativity and innovation it takes to ensure our services continue to flourish and grow.
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to join our Operations team and be the change you want to see in society.
Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
3 x Permanent – North, Central and South. Full time- 35 hours a week
Can be based in any Trust office in the UK, please let us know where you would be based if successful in your application.
About the role
Countless talented young people across the country are unemployed, under-employed or looking for a better career. Meanwhile, the NHS (one of the largest employers in Europe) is currently in a staffing crisis with thousands of vacancies across hundreds of roles. See some potential to do some brilliant work? Us too! Could you be part of the senior team leading our programmes to get 10,000 young people into health and care careers over the next 3 years?
You might be the right person for our Senior Head of Operations (Health & Care) role.
You’ll be to be someone who…
- Wants to see things change. You’ll need to believe in your heart that all young people have limitless potential
- Is comfortable being uncomfortable. We’re a place where innovation is rife so change and uncertainty is inevitable
- Loves being around people. Capable of leading people to achieve amazing things; not being scared to ask people to dig-deep or to make difficult decisions
- Enjoys negotiating and problem solving with the capability to work at a strategic level but also to understand the practicalities of operational delivery
- Has a good understanding of the health and care sector and/or expertise in working with young people
You should know…
- We think big. We want to have impact across the whole country. That means we spend a fair bit of time on trains or on Skype
- We’re positive, proactive, solutions-focused people. We take a strengths-based approach to everything we do, believing anything is possible
- We’re super digital and data driven… or trying to be! If you hate tech or numbers, you might not love us. We work at pace, continually looking at our performance and seeing how we can improve.
- We’re recruiting 3 Senior Heads of Operations, one for each of our regions in England (North, Central & South)
In a nutshell, you’ll be responsible for…
- Ultimately, getting 10,000 young people into health and care careers over the next 3 years
- Developing excellent partnerships and overseeing the delivery of national contracts
- Managing large teams spread across a large geography
- ….and lots of other things detailed in the Job Description!
To apply for this vacancy please go to our website and complete the online application and make it clear which region you're applying for even if it's multiple. To help you with the supporting statement section, you may want to click here to download a copy of the Prince's Trust Behavioural Framework.
If you are selected for an interview, the first stage will commence on the 1st October. The second interviews will commence on the 3rd October if Central & North and the 4th if in the South region. Please ensure you are free on these days.
About The Prince’s Trust
We are a youth charity whose mission is to help young people transform their lives by developing the confidence and skills, to live, learn and earn. This year we will support more than 70,000 young people through a range of proven programmes, with three in four achieving a positive outcome!
We have a bold ambition to extend the reach and impact of our work and help one million more young people transform their lives over the next ten years. Our job is to inspire them, support them and release their potential, so that they can thrive and society can prosper. We will focus on innovation, to ensure we adapt and remain relevant in a rapidly changing world. We owe it to ourselves and the young people we serve, to do the best work of our lives and to help give them an increasing stake in our economy and society. They are the key to a positive and prosperous future for all of us.
The Prince’s Trust is committed to safeguarding, protecting and promoting the welfare of the children and young people we work with. Successful applicants to roles at The Prince’s Trust will be subject to criminal vetting checks, and where necessary for the role, a check at an enhanced level will be required.
A NOTE FOR RECRUITMENT AGENCIES
We prefer to hire people directly, but we do have a preferred supplier list for when we'd like a helping hand. We'll be in touch if we need you.
The client requests no contact from agencies or media sales.
Recruiting a Deputy Director of Support to oversee our Homelessness, Young People and Floating Support services in London & South East London!
£70,000 per annum, 35 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.
Look Ahead are a dynamic and exciting not for profit organisation delivering Housing and Care/Support solutions to multiple customers groups within London and the Home Counties. A registered housing association we own and manage C2500 properties and are at the forefront of the integration agenda striving to deliver services that join up Health, Housing and Social Care. An opportunity has arisen to join the Housing and Support Directorate within Look Ahead in a senior role and to contribute to the ongoing development and growth of the organisation.
The Deputy Director of Support will be a key member of the organisations Senior Management Team and working in alignment with the Executive Director of Housing and Support, the DDS will work will department heads across the organisation to drive organisational performance, business & financial efficiencies. The role will provide expertise and capacity and as part of wider leadership group to support the organisation to deliver its vision and strategic objectives.
Within the Housing and Support Directorate, the role will provide leadership and direction to all staff working across the Homeless and Young Peoples services and will ensure service performance and quality is of an excellent standard. The operational oversight of service delivery will be essential, and the role holder will contribute to innovation, business development and growth in areas of expertise.
- Develop and maintain a culture that allows for service improvement whilst acting as a role model for Look Ahead's values and behaviours
- Provide effective visible leadership to the team and organisation ensuring challenging objectives are set within a performance and quality-focused environment
- Contribute and enable the positive development of all staff with a clear focus on leadership succession planning
- Ensure that all resources are utilised effectively and deliver best value when overseeing work in your area of responsibility
- Lead a performance culture and deliver budget, quality standards and full KPI compliance
- Develop positive relationships across the leadership community, including SLT and ensure approach is in alignment with the mission, vision, and strategic objectives
- Perform any other duties as reasonably requested by your employer
- To deliver support contracts for Homelessness, Young People and Floating Support contacts in an effective way ensuring quality, value for money, competitiveness and retention of services
- To maximise income across the directorate and minimise the impact of voids, arrears and operational overspends
- To maintain a comprehensive and up to date knowledge of all relevant legislation, procedures and best practise for your area of responsibility and ensure that Look Ahead meets all of its statutory, regulatory and contractual obligations
- To be responsible for customer services and to ensure services are delivered to a high standard across the remit
- To be strong managers of people, practices, performance and budgets across a wide geographical patch in London and the Home Counties
- To motivate and develop our staff so that assessments, interventions and reviews are strengths-based and ensuring learning for staff and support for managers to be more accountable for practice
- To attend key internal meeting within the governance structures and take the directorate lead for Safeguarding, Child protection and incident review/reporting
- As a member of the SMT, be accountable for directorate and broader organisational performance leading cross cutting improvement groups where appropriate
- Working closely with the Director of Housing & Support, add capacity on business development for tendered and non-tendered opportunities taking the lead on specific projects where necessary
- To investigate, analyse and report on key business issues to SMT/SLT and deputise for the Directorate of Housing and Support internally/externally as required
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
Skills, Knowledge and Experience:
- Educated to degree level or equivalent in Care and Support or educated by experience to be demonstrated by high performance in a similar role
- Broad knowledge and experience in a Housing and Support environment
- Extensive and progressive leadership experience in support functions and processes
- Excellent communication skills both written and verbal and a proven ability to influence senior stakeholders and customers
Interviews will be held week commencing the 23rd September 2019.
The Domestic Bursar has direct responsibility for the management of estates, together with accommodation and catering services offered by the College.
Clare Hall, a College for advanced study in the University of Cambridge, is seeking to appoint a Domestic Bursar with responsibility for the provision of cost-effective, domestic services within the College and for developing proposals to ensure full income potential from College properties and from the College’s events and conferencing activities.
Applicants must have solid operational experience, substantial experience of leading and managing teams and be able to demonstrate how you have contributed positively to the success of an organisation. You will have highly developed interpersonal skills to establish and maintain effective working relationships, be able to engage and influence others and be an excellent communicator whilst being able to demonstrate commercial experience and acumen.
In return, we can offer a benefits package, including 33 days annual leave, free lunches whilst on duty and when kitchens are open, health cashback plan, free parking, free use of the sports and swimming facilities and a contributory pension scheme.
Closing date: 1st October 2019
TO APPLY AND FOR MORE INFORMATION:
If you would like to find out more about this position please click the 'Apply' button to be directed to our website where you can download the job description and complete your application.
No agencies please.
Are you an accomplished, confident, approachable and empathetic manager? Do you want a job where you make a difference every day? Can you listen as well as talk, be organised as well as flexible? If this is you then you should take the next step and apply to join the family of the Fishermen’s Mission.
We are looking for an Operations Manager to deliver frontline emergency response, practical welfare and pastoral support operations around the coast of the UK and Eire. This job is about fishermen and their families and the Fishermen’s Mission staff that support them in times of need. You will be able to drive consistency and professionalism in service delivery, and lead the application of the charity’s values. You will need to offer guidance and answers to complex issues, ensuring staff offer practical solutions and make a real difference. As a key player in the Head Office team, you will also be able to lead the development of operations at the Executive level. This is one of the most rewarding jobs you could ever hope to have.
The Fishermen’s Mission is a Christian charity that has been around since 1881. We help active and retired fishermen and their families. You could be part of our vital work. Relevant experience is important, but we’re not caught up in qualifications; we are looking for the right person. Someone who can organise and inspire a dispersed and diverse team to perform willingly and consistently. Sound like you? Get in touch.
Appointment will be subject to satisfactory references and an enhanced DBS check. We follow Safer Recruitment guidelines so all applicants will be required to complete our application form (found on our website or with this advert) for their application to be considered.
It is anticipated that the appointed person would visit Head Office on a regular basis but not be based there. The role will require a great deal of travel throughout the UK so we would expect the Operations Manager to be on the road for a significant amount of time.
Interviews will take place at our Head Office in Whiteley, Hampshire on 14 October 2019
Registered Charity in England and Wales No.232822 & Scotland No.SC039088
The client requests no contact from agencies or media sales.
Head of Services and Grants
Central London Based - £55k - £60k Plus bonus and pension
An exciting opportunity has arisen for an exceptional person to head up and lead our Services and Grants team, which numbers circa 14 people.
Bank Workers Charity (BWC) is the charity that supports the health and wellbeing of the banking community, which numbers almost two million people in the UK.
It’s a great time to join us. We already support thousands of people every year and our new strategy will see us grow further, raising awareness, expanding our offering and reaching more clients.
About the role
The Head of Services and Grants is a pivotal role at BWC. The post-holder manages all day-to-day client operations including our helpline and online enquiries, grant giving activity, client casework, and the contracting and monitoring of our partner services.
Holding considerable responsibility for client access and experience, the Head of Services and Grants manages, plans and predicts client demand – and puts in place the resources we need to meet it, while maintaining our high service standards.
Through a dedicated Service Development Manager, the post manages the development and introduction of new services and service innovations.
As Head of Services and Grants you will be part of our Senior Management Team, with considerable budget accountability as well as the responsibility for setting department KPIs and performance reporting to the Clients and Markets Committee and Board of Trustees.
Who we’re looking for
Our ideal candidate is a seasoned manager with experience managing a helpline, working with partner providers, and in administering grants directly to individual beneficiaries.
As a confident communicator and natural collaborator you’ll quickly gain your co-workers’ trust and build excellent relationships with our many service partners.
You’ll be a super organiser, with a grip over all our services, but also have the foresight to plan for growth. Experience in service development would be an advantage, as BWC seeks to continually improve our offer to our clients.
How to apply
If this describes you, please read the attached applicant pack and apply by sending your CV along with a supporting statement (maximum 2 A4 sides) clearly setting out how you meet the criteria outlined in the job description and person specification.
Closing Date:10am Monday 30th September 2019
The client requests no contact from agencies or media sales.
Programme and Delivery Lead – Project Manager
1 Year Maternity Cover
£43,000 - 50,000pa
As Programme and Delivery Lead you will be responsible for ensuring the overarching planning & delivery of a programme of income generating activity. Working with cross-disciplinary teams to ensure planning processes, project governance and reporting is developed and embedded into all activity.
· Oversee the roadmap, project set up, governance and delivery of income generating projects across one or more of Comic Relief’s brands
· Develop high level programme activity plans in collaboration with teams to ensure consistency and alignment to the programme, organisational goals and objectives
· With activity managers effectively manage project costs, timelines and quality
· Develop and embed the process for, and management of the performance tracking and reporting of each project within the programme and communicate results to senior management
· Work with activity project managers to ensure dependencies and risk is actively managed, acting as a arbiter and supporting the resolution of issues. Identify and mange dependencies and risk of varying complexity across the full programme highlighting issues for escalation as required
· Represent project management best practice and facilitate learning, performing as part of a central project management team
· Deliver ad-hoc projects as required as part of the delivery of income generating activity
Essential Skills and Competencies:
· Deep understanding of project management methodologies and experience of working with different approaches to project management
· Experience of monitoring and evaluation of programme performance, including objective setting, developing toolkits, reporting and driving the learning process with stakeholders to achieve ongoing effectiveness
· Good understanding of project budget development and analysis
· Ability to understand risks, issues and dependencies of a programme and synthesise this information to provide accurate and timely advice to drive decision making
· Effective relationship builder with strong stakeholder management and communication skills, and the ability to adapt to different styles and ways of working
· Experience of managing major campaigns or projects both as a project manager in the delivery and as oversight across a programme of individual projects
To apply please visit our website via the link.
Role closes - 12:00pm, 17th Sep 2019 BST (Europe/London)
Orchestras for All (OFA) believes that all young people should be able to access the life-changing experience of group music-making whatever their circumstances. Our aim is to address the inconsistent provision of high-quality music experiences across the UK in order to help disadvantaged young people realise their full potential and develop crucial life skills.
We work to address the problem of access for our beneficiaries, tackling all kinds of barriers – logistical, financial, geographical, personal and cultural – with the overarching objectives that:
- young people will have increased access to high quality, consistent provision of ensemble music-making opportunities
- young people will be better equipped with the life skills and self-awareness they need to achieve their aspirations
Based out of our office in Cecil Sharp House in Camden, OFA is looking for an Executive Director to join our team on a full-time basis. The role will be offered on a permanent contract at £50,000-£53,000 per annum (depending on experience).
You will join the team at an exciting moment in OFA’s journey, leading up to our 10th anniversary year and launch of a new five-year strategy in July 2020. This is a vital role in building the future of the organisation and is a real opportunity for the right candidate to build a robust and sustainable organisation with the potential to become a sector leader in inclusive ensemble music-making. The Executive Director will lead the organisation through this all-important next phase supported by Founder and Artistic Director Marianna Hay and committed board of trustees.
The successful candidate will be:
- Entrepreneurial in outlook, will enjoy sales and marketing and have an adventurous approach to the fast-changing not-for-profit sector
- Someone with a background in the arts and / or state secondary education, or with experience of building and driving a small organisation in the social enterprise or charity sector
- An innovator, with the ability to think laterally and find solutions to problems
- A firm believer in the value of participation in music-making and passionate about music education, young people and artistic innovation
- Experienced in strategic integration of digital marketing and development of online content into the work of an organisation
- Someone who both enjoys working collaboratively and the challenges of leading a small and dynamic team
The client requests no contact from agencies or media sales.
We’re Anthony Nolan and we save the lives of people with blood cancer who need a stem cell transplant.
We have an ambitious plan to grow and diversify our portfolio to enable us to ensure the sustainability of our operation and develop innovative activity to transform the lives of patients with blood cancer.
And now we want you to join our lifesaving team. We are looking for a Head of Technical Development to join our growing Technology department.
Title: Head of Technical Development
Salary: Circa £65,000 per annum (dependant on experience)
Hours: 35 hours per week
Location: Hampstead, North London
As the Head of Technical Development, you will manage the teams developing and supporting all our critical applications, providing them with leadership and technical direction, coaching and code review. You will work closely with our consultant Technical Architect to ensure consistency across the overall Technology Programme and be responsible for technical resourcing decisions for projects and live support with external and internal developers.
You are responsible for the delivery of Digital and IT Applications core tools:
- to enable potential lifesavers to join our donor register,
- for supporters to give and raise money for our continued research into blood cancer and blood disorders
- for the team at Anthony Nolan to be able to function as efficiently as possible at all stages of the transplant lifecycle.
Our new strategy will see the Technology division play a key role in Anthony Nolan’s approach to building a committed community of who are committed and equipped to champion our cause.
You will work within the Technology leadership team to ensure joint planning and coordination of all activity across the divisions.
This is an exciting time to be joining our growing team so take a look at the candidate pack find out more.
What’s in it for you?
- A competitive salary
- 27 days annual leave, pension scheme, childcare vouchers, access to a 24-hour Employee Assistance counselling
- A stimulating work environment full of opportunities to learn and develop
- Life Assurance of four times annual salary
- Travel season ticket loan, Cycle to work Scheme
- And more! (full list of benefits available on website)
Release your remarkable, join our team and give someone a chance of life.
Anthony Nolan is an equal opportunities & living wage accredited employer.
All applicants must be able to demonstrate the right to work in the UK.