Jobs
We’re looking for an organised and proactive individual to join our team as a Finance & Business Support Assistant.
In this role, you’ll provide essential business and finance administrative support to the Society and Chief Executive, act as the first point of contact for general enquiries, and help ensure our workplace is effective, welcoming, and engaging.
You’ll also assist with day-to-day financial processes, support key society meetings and events, and play a vital role in keeping everything running smoothly.
If you’re detail-oriented, eager to learn, and ready to make an impact, we’d love to hear from you!
Click below to be directed to our recruitment portal, and find out more about the role and application.
We are working towards a world inspired by #Ecology in which nature and people thrive.
The Vacancy
Are you an experienced estates and facilities professional ready to shape the future of a global property portfolio? The ITF is seeking a Head of Properties to lead the strategic management, development, and optimisation of our London headquarters and wider international estate.
About the Role
As Head of Properties, you will oversee all aspects of property and facilities management, ensuring that ITF’s offices and residential properties are safe, compliant, efficient, and aligned with organisational goals.
You will lead the London-based Properties team, manage contracts and suppliers, oversee budgets, and drive sustainability across the estate. This role requires a balance of strategic vision, operational leadership, and hands-on management.
Reporting to the Director of Operations and working closely with senior leadership and regional colleagues, you’ll play a pivotal role in developing a long-term property strategy and maintaining professional, sustainable, and fit-for-purpose workspaces across the organisation.
Key responsibilities include:
Global Property Portfolio: Develop and implement a long-term property and estates strategy. Oversee the management, maintenance, and strategic planning of ITF’s global properties.
Health & Safety: Ensure all facilities meet health, safety, and legal requirements. Develop and maintain relevant policies, procedures, and documentation to ensure full legal compliance with applicable national legislation.
Fixed Assets: Establish and manage the organisation’s Fixed Asset Policy and purchase order processes.
Management: Manage property budgets, contracts, and procurement processes.
Leadership: Manage and develop the London-based Properties team, ensuring effective service delivery across facilities, security, and front-of-house operations.
Sustainability: Promote energy efficiency and environmentally responsible building management practices.
About You
You’re an accomplished estates or facilities professional with a proven record of managing complex property portfolios. You’ll bring both technical knowledge and strong leadership skills, with a proactive approach to problem-solving and a commitment to operational excellence.
To be successful in this role, you will have:
- Proven property management: Substantial experience managing a multi-site or global property portfolio, including facilities management and residential properties as well as experience in generating income from conference suite or facilities hire.
- Expert knowledge of UK legislation and sustainability practices: In-depth knowledge and practical experience applying UK property compliance, health, and safety law.
- Financial and procurement management skills: Experience in line management, contract negotiation, budget management and financial reporting and working with external contractors or service providers.
- Exceptional communication skills: Fluency in English is essential, with the ability to report clearly to Directors and collaborate effectively with colleagues at all levels. Advanced Microsoft 365 skills including analysing information and reporting.
Why Join Us?
This is an exciting opportunity to play a key role in shaping the future of ITF’s global estate. You’ll work within a values-driven international organisation, leading a team that ensures our workplaces are safe, efficient, and sustainable for staff around the world.
Every day transport workers keep the world moving – connecting millions of people across our cities and countries

The client requests no contact from agencies or media sales.
PCS is seeking a motivated and experienced individual to join our Member Response team as Team Leader. This is an exciting opportunity to play a key role in supporting the growth and success of the union by leading a dynamic team handling queries and call. This post is based in PCS Clapham with hybrid working arrangements. This role offers the chance to make a meaningful impact in our union.
Salary and Location
- Band 3, London Spine points 33-29
- Starting salary: £43,715 p.a. rising to £48,846 p.a. in annual increments
- PCS Clapham
Successful candidates for the Member Response Team Leader will be able to demonstrate:
- Experience leading teams or supervising staff
- Working in a customer-focused organisation or service
- A strong understanding of GDPR
- Experience using CRM platforms such as Salesforce
The main duties of the Member Response Team Leader role include:
- Managing a team of Member Response Team Administrators
- Day-to-day operations of the team
- Ensuring workflows are managed efficiently and service level agreements are consistently met
With an ability to foster a positive and collaborative working environment both remotely and in person, the Member Response Team Leader will be expected to provide clear direction, conduct appraisals, and support the professional development of their team. Strong leadership skills, a proactive approach to problem-solving, and the ability to motivate and engage staff are essential.
The role of Member Response Team Leader offers hybrid working with flexibility to work from home outside of peak periods. Due to key operational and democratic activities, the Member Response Team Leader will be required to attend the office daily from February to April each year and additional periods throughout the year. Outside of this period, hybrid flexibility will apply in line with team needs and organisational policy.
Closing date: at 12 midday on Monday 24 November 2025
Interviews will be held in person: Tuesday 9 December 2025
About PCS
PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.
Employer Benefits
You will have access to a generous package of staff benefits including
- flexible working (including hybrid working)
- childcare and family support
- generous maternity/paternity leave
- 32 days leave and Christmas closure
- pension scheme
- employee assistance programme
Learning and Development
The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.
PCS Recruiting Process
We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.
Applications must be received by the closing date and time specified.
Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.
- CVs will not be accepted. Please see the job description/person specification and follow the application process.
- PCS is working towards equal opportunities and is positive about disabled people.
- All posts can be considered on a full-time, part-time or job share basis.
Please view our guidance for applicants.
JOB DESCRIPTION: MEMBER RESPONSE TEAM LEADER
Ref: 1225
Grade: Band 3, London
Salary:
Spine points 33-29
Starting salary £43,715 p.a. rising to £48,846 p.a.
Location: PCS Clapham
Purpose of the job:
To assist in maximising the potential for union growth, development and success through managing, co-ordinating and supporting the work of the Member Response Team, in line with PCS policy and our ethos as an organising union.
Responsible to: Member Response Team Manager
Responsible for: Member Response Administrators
Contacts
External:
PCS Union Representatives, Members, Government Departments, Employees of other trade unions, Suppliers, TUC, Employers, legal and other professional advisors, other external contacts
Internal:
PCS staff and officials, Bargaining Units, Membership and Balloting, and other internal departments
Main duties and responsibilities
1. People Management
- Day-to-day management of staff and workflow
- Manage work allocation, future planning and support for team/line manager
- Through the appraisal system, identify training and development needs, train or organise training for staff
- Undertake induction programmes, 1 to 1s and appraisals with staff as appropriate
- Apply the staff conduct policies e.g. discipline, grievance, capability, dignity at work and IT security policies as and when required
- Check work standards and maintain consistent quality of delegated tasks
- Proactively promote diversity including equality in line with the wider PCS approach
- Continuously improve effectiveness and efficiency of the administrative team
- Ensure health, safety and welfare of team members
2. Systems Management
- Develop and make best use of relevant systems e.g. office, IT, finance, etc.
- Attend relevant training and ensure staff are appropriately trained on system changes and developments
- Regularly reviewing existing systems, and ensure consistency and organisational best practice is followed
- Equality-proof and check that the design and operation of any new systems are in line with wider PCS policy, e.g. health and safety, and IT security policies, and make recommendations to senior officers as appropriate where new systems are designed that could be applicable to the wider union
- Implement an ongoing development and monitoring process for systems including managing resources, gathering, monitoring, collating and reconciling information, checking allocations, preparing reports, highlighting budget over and under spends
- Set up statistical systems to produce reports and analyse information i.e. membership reports, personal cases management system, equality statistics
- Organise and allocate work, deal with queries and correspondence, research information, produce briefs, documents and responses
- Ensure the membership system e.g. Salesforce is used to maintain up-to-date data
- Contract management work including scoping suppliers, drawing up tendering documents and recommendations, provide reports to bodies and committees
3. Team Working
- Proactively promote team working
- Initiate, organise, lead and participate in team meetings as appropriate
- Maintain high levels of confidentiality of sensitive issues at all times
- Provide assistance to team members
4. Office Coordination / Project Management
- Plan ahead and prioritise the teams work
- Share best practice with colleagues across the organisation
- Manage the physical work environment e.g. undertake risk assessments, coordinate office resources, review office layout in line with facilities systems, work with department head / SNO to deploy non-staff resources (e.g. office furniture and equipment) in the most effective manner
- Prepare for, attend and record meetings and events and take follow up action
- Liaise with senior officials both within PCS and external organisations e.g. trade unions, government departments and agencies
- Handle projects as directed by the line manager
- Deal with complex queries, issues, arising from staff or via correspondence from members
- Draft complex correspondence, briefs, reports as appropriate
5. Meeting, Conference, Election, Ballot, Events Arrangements
- Organise, co-ordinate and supervise arrangements for meetings, elections, conferences, seminars and other external and internal events
- Develop appropriate systems and support for events, conferences, elections, meetings, ballots, etc. e.g. ensuring computer and internet services are available, determine schedule for printing materials, and encourage participation
- Agree and manage timetables, processes and procedures
- Attend and contribute to events as appropriate
- Ensure compliance with rules and legal requirements, including equality issues, seeking guidance where appropriate
6. Union Organising and Campaigning (where appropriate)
- Co-ordinate and assist in the delivery of union organising activity at PCS members workplaces in support of and alongside the relevant PCS Officers
- Prepare, plan, and co-ordinate team(s) support for scheduled union organising and campaigning activity
- Maintain direct contact with PCS members within their workplace(s)/branches as required
- Co-ordinate and delegate union organising and campaigning support work/activity to direct staff team as required
7. General
- At all times implement and promote the PCSs Equal Opportunities Policy adhering to the PCS Values
- Take due and reasonable care of self and others in respect of Health & Safety at Work
- Participate in appraisal, training and development systems
- In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
- Act in a manner that enhances the work of the PCS and its overall public image
- Such other duties that may reasonably be required and which are within the level of the responsibility of this post
- Willing to work outside normal office hours and location subject to personal circumstances, and advanced notice
Person Specification: MEMBER RESPONSE TEAM LEADER
Ref: 1225
Date: November 2025
Location: PCS Clapham
ESSENTIAL FACTORS
EXPERIENCE
- Working in a customer-focused organisation or service
- People management including induction, work allocation, appraisal and conduct
- Efficient set up and management of office systems, procedures and databases
- Draft and deal with complex correspondence and issues
- Events management, organisation and co-ordination
- Attend meetings, produce accurate records/notes of actions, follow up as appropriate
TRAINING
(including continuous professional development)
- Evidence of ongoing training and continuing professional development
- Commitment to undertake job-related training
- Commitment to participation in appraisal and development review process
- Commitment to staff development
KNOWLEDGE
- Impact and use of digital and IT applications, including Microsoft Office and Salesforce
- Knowledge and understanding of trade unions and work of the public sector
- Project management/project activity
- Understanding of the application of GDPR
SKILLS
- Ability to communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences
- Ability to identify, research, analyse and present evidence, including statistics
- Ability to manage team to ensure efficient running of the work of the department/unit
- Ability to identify and set priorities
- Deal with confidential and sensitive information
- Operational decision making (within defined parameters)
OTHER
- Commitment to the application of Equal Opportunities policies and practices at work
- Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
- Flexible approach to work and willing to work outside of normal office hours and location on occasions
The client requests no contact from agencies or media sales.
About Children Not Numbers
The conflict in Gaza has left thousands of children in urgent need of medical care, trauma support, and long-term assistance. Children Not Numbers is a grassroots UK-based charity committed to the health, safety, education, and wellbeing of Gaza’s children.
Children Not Numbers (CNN) was established in early 2024 to address the urgent need to support Palestinian children caught up amid an unprecedented conflict. Within 18 months, we have grown rapidly into a global network of c.200 committed contractors and volunteers:
Our work includes:
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Emergency medical aid for sick and injured children in Gaza, delivered through collaboration between local staff and an international network of volunteer medics
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Short-term medical evacuation for urgent and complex cases – more than 230 children have been safely evacuated to date
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Rehabilitation and trauma support for children with life-changing injuries and extreme psychological trauma
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Maternal Support Programme – over 500 women supported across 1,100+ appointments
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Education and Empowerment Programme, currently supporting 300 children in Gaza with academic and psychological care
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International advocacy, including engagement with the UN, European Commission, UK government and other international bodies
About the role
This is a key position within a growing organisation, offering the opportunity to shape and strengthen risk and compliance systems that underpin CNN’s humanitarian work.
As Risk & Compliance Manager, you will:
-
Lead on organisational risk and compliance, ensuring CNN operates with transparency, integrity, and accountability.
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Oversee risk management frameworks, compliance reviews, due diligence processes, and internal policies.
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Provide assurance to Directors, Trustees, and donors that CNN meets all relevant regulations, ethical standards, and donor requirements.
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Support colleagues across all teams to embed a culture of compliance, safeguarding, and ethical practice.
You will report to the Director and work closely with the Senior Leadership Team and Trustees.
As well as this opportunity to make a difference, you will supported in your role by an international team that cares and supports one another, where diversity is a given and creating a sense of belonging is core to who we are and what we do.
About you
We are seeking an experienced and proactive professional with a strong understanding of risk and compliance within the charity or NGO sector.
You will bring:
-
Strong experience in compliance, risk management, or audit in a charity, NGO, or similar setting.
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Proven experience managing risk registers, due diligence processes, and compliance reviews.
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Strong knowledge of UK charity law, donor compliance, safeguarding, GDPR, and anti-fraud/anti-bribery frameworks.
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Excellent analytical, communication, and influencing skills.
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A collaborative approach and confidence in advising senior leaders and trustees.
A professional compliance or risk qualification (e.g. ICA, IRM) would be desirable.
Please see the job description document attached for a full list of role responsibilities and person specification.
Application instructions
Applications will be assessed by CV only in the first instance. To be considered for the next stage, please ensure your CV clearly demonstrates your relevant risk and/or compliance experience within a charity or NGO context, and relevant qualifications and training.
Eligibility: You must be a UK resident with the right to work in the UK. We are unable to sponsor visas.
Carers First is a charity that works directly with, and for unpaid carers, providing personalised information, advice and tailored support making it easier for those caring for someone else to continue living their lives to the fullest.
We have a committed, dedicated staff team and you could be just the person we are looking for to join us to make that valuable difference in carer’s lives. We live and work through our values in all that we achieve by being positive, collaborative and ambitious and we have clear plans to scale our reach, support and impact for carers.
About this role
-
The Service Manager will provide strategic leadership in the development and delivery of an innovative, high-quality service for carers across Croydon.
- Work collaboratively with carers and colleagues, the role will drive continuous learning, service improvements, and strong partnership engagement to ensure that carers receive meaningful and responsive support.
About you
- A dedicated and experienced leader with a passion for making a tangible difference in the lives of carers.
- Proven ability to manage and inspire teams, you thrive in a dynamic environment where innovation and collaboration are key.
- Strong communication skills enable you to build strategic partnerships and work effectively with stakeholders to drive positive change.
- A commitment to continuous learning and service excellence, you ensure that carers receive the support they need to lead fulfilling lives.
We are looking for passionate people who are committed to the overall aims and objectives of the Charity. Carers First is committed to providing a supportive, vibrant, diverse and inclusive workplace where everyone can thrive.
Carers First Can Offer You
In return for your contribution, we have an amazing package of staff benefits including 26 days annual leave entitlement which increases with length of service, flexible working options, paid carers leave, access to our work-place pension, staff discount scheme, employee assistance programme and a Benenden Healthcare package.
Whatever you are aiming to achieve in your career, we are here to encourage, help and support you grow, through our excellent training and development programmes.
How to apply
To apply for our exciting opportunity and make a real difference to the lives of carers, please download our Candidate Pack and click on the ‘Apply Now’ button to begin your application.
Applications can only be assessed if they clearly state how you meet each of the requirements in the Personal Specification.
Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.
Interview Process:
With a closing date of 30 November 2025, all successfully shortlisted candidates will be invited to a face-to-face meeting with an interview panel, on 08 December 2025.
During the interview, candidates will also be required to give a 15-minute presentation, and details will be provided in advance.
Please allow one hour for the interview process.
Carers First is an Equal Opportunities Employer
Positive Collaborative Ambitious
Our new three-year strategy will enable us to grow our work to reach and support significantly more carers delivering innovative programmes of support
The client requests no contact from agencies or media sales.
Position: Income and Gift Aid Accountant
Type: Full-time (35 hours a week), permanent
Location: Office based in London with flexibility to work remotely. There will be no reimbursement on travel between home and office
Salary: £44,339 per annum plus excellent benefits
Salary Band and Job Family: Band 3 Professional/Technical
*you’ll start at our entry point salary of £44,339 per annum, increasing to £47,110 after 6 months service and satisfactory performance and to £49,881 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
Nearly all of the MS Society’s income comes from voluntary contributions which means an effective fundraising function is extremely important to ensure our vital work continues. The Income and Gift Aid Accountant is a critical role ensuring that information on our CRM is robust, that we are getting the best return from our fundraising investment and maximising our gift aid contributions.
It’s an exciting time to be joining the MS Society as we have recently switched to a new CRM system (Dynamics 365) and this role will initially focus on embedding this system.
Working with fundraising colleagues this role will look at the true cost, ROI and strategic value of our fundraising activities. Looking to obtain best value from the monies we invest in fundraising and ensuring efficient and effective fundraising processes.
Given the level of fundraised income the MS Society receives gift aid represents a significant income stream and the post holder will be responsible for ensuring claims are submitted and maximising the amount claimed.
Closing date for applications: 9:00 on Thursday 20th November 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Location: Reading, Hybrid
Hours: 37 per week
Salary: £34,883
Contract Type: Permanent
Campaign Closes: 28th November 2025
First Stage Interviews: W/C 1st December 2025
Second Stage Interviews: TBC
Make-A-Wish UK is looking for a passionate and driven Corporate Partnerships Executive to help us deliver life-changing wishes to children with critical illnesses. This is a fantastic opportunity to join a dynamic and purpose-led organisation, where your work will directly contribute to creating magical experiences for children and their families.
Essential criteria:
- Strong relationship management and communication skills.
- Ability to develop creative and compelling partnership assets.
- Strong organisational skills with the ability to manage multiple projects.
- Experience in financial processes, reporting, and CRM tools (ideally Salesforce).
- Proficiency in MS Office (Excel, Word, PowerPoint).
- Ability to work independently and as part of a team in a hybrid working environment.
- Flexible and willing to travel across the UK to strengthen and support partnership engagement.
- Experience in corporate partnerships, account management, fundraising, or a related role.
- Experience in the charity sector, particularly in corporate fundraising.
- Knowledge of the corporate social responsibility (CSR) landscape and employee engagement strategies.
Core Purpose
The Corporate Partnerships Executive plays a vital role in managing and growing corporate relationships to maximise income and engagement. The role involves stewardship of existing partnerships, delivering corporate assets and communications, and ensuring smooth operational processes. The successful candidate will work collaboratively with internal teams to create partnership assets, support fundraising activities, and drive engagement across corporate supporters.
Key Responsibilities:
Corporate Partnership Management
- Manage a portfolio of five-figure partnerships and act as the primary point of contact for smaller corporate accounts, including our UK partnerships through Make-A-Wish International.
- Provide support for larger strategic partnerships that will include but not limited to: developing bespoke fundraising initiatives and newsletters, coordinating charity champion networks, tracking income, attending partner meetings and assisting with bespoke partner events and promotions to ensure all fundraising and communications activities remain on track to achieve income targets.
Stewardship & Administration
- Ensure timely thanking of partners through certificates, letters, and recognition initiatives.
- Coordinate with the volunteer team to identify, promote, and track volunteering opportunities for corporate partners.
- Represent corporate partnerships on internal working groups, ensuring alignment with wider organisational objectives.
- Provide administrative support to the wider corporate partnerships team
- Ensure the corporate website is kept up to date with relevant partnership information and opportunities.
Corporate Communications & Financial Processes
- Support corporate financial processes, including invoicing, reporting, and data management.
- Assist with Gift-in-Kind (GIK) donations and tracking.
Internal Collaboration & Compliance
- Work collaboratively across teams to align corporate partnerships with wider fundraising and engagement strategies.
- Ensure compliance with data protection regulations and ethical fundraising standards.
- Support internal initiatives, including volunteering opportunities and engagement activities.
Together, we create joy, happiness and magical memories through life-changing wishes for children with critical illnesses.
The client requests no contact from agencies or media sales.
Community Fundraising Delivery Manager - Fixed Term
Reference: SEP20252606
Location: Flexible in UK
Contract: 1-year Fixed Term
Hours: Full-Time, 37.5 hours per week
Salary: £33,027.00 - £35,259.00 Per Annum
Benefits: Holidays, Pension and Life Assurance
What's the role about?
As part of the RSPB’s 2030 strategy, we need to inspire many more, and more diverse people to take action for nature. Community Fundraising is a crucial channel to activate financial support from new audiences, and the Community Fundraising Delivery Manager will be responsible for the delivery of our new portfolio of fundraising products and to ensure the Community Fundraising team is embedded into new ways of working.
The role will be responsible for the smooth running of the team’s systems and delivery of products, and the ongoing monitoring of best practices and compliance across the community fundraising operation. This is an exciting time to join a team that is redefining its income stream.
Key activities will include:
- Responsibility for the management and operation of current Community Fundraising team and contribution to the delivery of products that are in the delivery pipeline.
- Define, allocate and manage work and responsibilities to line reports in a fast paced and changing environment.
- Monitor and review the work of line reports against KPIS to deliver operational work and ensure budget and best practices are met.
- Contribute to development of expertise provided to the business, monitoring external developments identifying risks and opportunities in order to facilitate continuous improvement in delivery of the RSPB’s strategy.
- Work with other RSPB teams to embed existing and new processes and systems (such as CRM) to enhance efficiency and future-proof the ways of working of the team.
- Contribute to effective stakeholder management that facilitates collaborative external and internal relationships with appropriate stakeholders.
- Develop own skills and capabilities within Community Fundraising to achieve high performance, celebrating successes and promoting the RSPB’s values and positive culture at all times.
- Provide technical expertise and analysis of the external context within Community Fundraising products to ensure standards as well as priorities are developed in line with business need and industry trends.
- Contribute to the definition of and ensure compliance with legal, regulatory, organisational policy & frameworks and best practice fundraising standards within Community Fundraising.
- Responsibility for the management and operation of established Community Fundraising products and contribution to the delivery of new work.
Essential skills, knowledge and experience:
Essential knowledge
- Detailed knowledge and experience of onboarding new systems (such as CRM), best practices and methodologies relevant to the role.
- Ability to demonstrate an understanding of the operational requirement relevant to the role.
Essential skills
- Effective written and communication skills.
- Strong people management skills and the ability to work collaboratively with peers and colleagues through change.
- Competent user of Microsoft Office including Word, Excel, PowerPoint, and Outlook 10.
- Ability to influence others.
- Financial skills, sufficient to track a fundraising budget against target.
Essential experience
- Experience of and ability to understand, conceptualise and interpret the technical requirements of staff, volunteers and other stakeholders.
- Experience of working independently and resolving unforeseen issues and challenges.
- Experience of planning and progressing work activities within industry guidelines or organisational policy, occasionally applying initiative and independent judgement.
Desirable skills, knowledge and experience:
- Experience in Community Fundraising and/or the charity sector.
- Experience managing volunteers.
- Experience of remote management.
- Knowledge of the Fundraising Regulator’s guidelines.
The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term.
Closing date: 23:59, Fri, 5th Dec 2025
We are looking to conduct interviews for this position from w/c December 15th.
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
As part of this application process, you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
No agencies please.
The RSPB brings people together – people like you – to protect the things that matter to us all.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Lancashire
Interviews: 04/12 face-to-face at Burnley Methodist Church (Hargreaves Street, Burnley, Lancashire, BB11 1DU)
Join The King's Trust as a Delivery Manager and play a pivotal role in transforming lives. You'll oversee the design and execution of youth programmes that build confidence, skills, and pathways into education and employment for 16–30-year-olds in Lancashire. Collaborating with a passionate team and partners across the country, you’ll lead frontline delivery, ensuring high-quality, inclusive, and impactful services that meet the diverse needs of young people. This role will involve leading our Foundations and Outreach teams to both ensure that we deliver quality Epxlore and Get Started programmes across Lancashire, and lead on the recruitment of young people to a variety of King’s Trust programmes.
If you're an inspiring leader with a passion for purpose, strategic mindset, and proven experience managing people, programmes and partnerships, this is your chance to make real change happen. At The King’s Trust, you’ll not only help shape futures but grow your own in an inclusive, values-led organisation that champions diversity, equity, and personal development every step of the way.
We’re particularly keen to encourage applications from candidates from ethnic minority backgrounds, to help us better reflect and serve the diverse communities we work with. Let’s make a difference, together.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Delivery Managers?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Delivery Managers!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Location: Reading, Hybrid
Hours: 37 per week
Salary: £31,349 per annum
Contract Type: Permanent
Campaign Closes: 28th November 2025
First Stage Interviews: 2nd & 3rd December 2025
Second Stage Interviews: 9th December 2025
Make-A-Wish UK is looking for a proactive and organised Individual Giving Officer to help deliver impactful fundraising campaigns that support our mission to grant life-changing wishes to children with critical illnesses.
Essential Criteria
- Experience of planning and delivering direct marketing or fundraising campaigns across a range of channels, such as face-to-face, telefundraising, direct mail, email and paid digital.
- Experience managing day-to-day campaign coordination tasks, including developing creative or data briefs, working with suppliers, tracking campaign schedules and reviewing copy or assets.
- Confidence working with external partners and suppliers, such as telefundraising and face-to-face agencies, printers, media buyers or creative agencies.
- Ability to work with internal teams such as data, digital and supporter care to ensure smooth delivery and strong supporter journeys.
- Understanding of the end-to-end campaign process, including briefing, delivery, analysis and reporting.
- Knowledge of supporter stewardship and the principles of delivering a strong donor experience across multiple channels.
- Good working knowledge of campaign reporting, including response rates, CPA, ROI and retention metrics.
- Experience using Microsoft Office, particularly Excel, Word and Outlook, with confidence handling spreadsheets and basic campaign reporting.
- Understanding of relevant regulatory and compliance requirements in fundraising, including GDPR, the Fundraising Code of Practice and Gambling Commission guidance.
Core Purpose
The Individual Giving Officer plays a key role in delivering Make-A-Wish UK’s Individual Giving and Legacy fundraising activity. Reporting to the Individual Giving Manager – Committed Giving, the post holder will lead on the development and day-to-day delivery of specific campaigns and projects across Regular Giving, Lottery and Payroll Giving. They will also provide support for activity across cash appeals, legacy and in-memory fundraising, working collaboratively with Senior Officers across the wider team.
The Individual Giving Officer will have responsibility for coordinating and delivering individual giving campaigns, managing day-to-day supplier and stakeholder relationships, supporting the development of supporter journeys, and contributing to income growth through effective campaign management. The post holder is expected to plan, deliver and evaluate their own campaigns with guidance and oversight from the Individual Giving Manager and Senior Officers where required.
We have secured a significant level of long-term investment from the Board to substantially grow the Individual Giving programme, drive sustainable income growth and grow our supporter base. This Officer role will play a vital role in supporting the successful delivery of this programme.
Key Responsibilities:
Campaign planning, delivery and evaluation
- Deliver planned Individual Giving activity across Regular Giving, Lottery and Payroll Giving products, coordinating the end-to-end delivery of assigned campaigns across multiple channels including face-to-face, telefundraising, direct mail, email and paid digital.
- Support the delivery of single gift, in memory and legacy activity under the guidance of the Senior Individual Giving Officer.
- Develop campaign briefs for creative, data, digital and telefundraising teams, ensuring clear objectives, timelines and deliverables.
- Liaise with agencies, printers, media buyers, the internal Telefundraising team, face-to-face fundraising partners, Supporter Care Team, and other suppliers to ensure high-quality and timely campaign delivery.
- Manage day-to-day campaign tasks, ensuring activity is delivered on time, within agreed budgets as set by the Manager and Lead, and adheres to brand and quality standards.
- Contribute to the development of new creative and messaging across channels, applying a test and learn approach to improve response and retention.
- Support the development of paid digital advertising, social and email activity to complement offline campaigns.
- Collate and analyse campaign performance results with the data team, producing wrap up reports, insights and recommendations for future optimisation.
- Maintain accurate and up to date campaign documentation including timelines, data briefs, costs and approvals.
Supporter journeys and stewardship
- Support the development and delivery of supporter journeys that welcome, thank, upgrade, retain and reactivate donors recruited via all channels, including face-to-face, telefundraising, digital and direct mail.
- Coordinate delivery of multi channel communications (email, SMS, print, social) aligned to key supporter touchpoints.
- Work with the Supporter Care and Digital and Tech teams to ensure consistent messaging and experience across channels.
- Maintain journey documentation and ensure updates are applied consistently across face-to-face, telefundraising and digital-led supporters.
- Contribute to the creation and review of fundraising scripts, digital content and creative materials used across channels.
Monitoring and reporting
- Monitor live campaign performance across all channels, including face-to-face and telefundraising volumes, digital engagement and direct mail response, reporting key metrics such as CPA, ROI and retention.
- Support the setup and maintenance of campaign tracking dashboards with the data team, ensuring accurate and timely reporting.
- Identify trends and areas for improvement across channels, using data and insight to inform decisions and campaign optimisation.
- Assist with the implementation of testing across channels (e.g. creative, audience, channel mix) and ensure results are documented and shared.
Collaboration and communication
- Build strong relationships with internal teams including data, digital, supporter care, creative and finance to ensure joined up campaign delivery.
- Work closely with the internal telefundraising team to coordinate campaign activity, provide scripts and FAQs, and align messaging and supporter journeys.
- Support ongoing communication with face-to-face agencies and other suppliers, ensuring clarity on deliverables and performance expectations.
- Participate in campaign meetings, supplier reviews and debriefs, sharing performance insights and key learnings.
- Provide timely updates to the Individual Giving Manager on campaign progress, risks and opportunities across all channels.
Compliance and quality assurance
- Ensure all campaign activity complies with relevant regulation and best practice, including the Fundraising Code of Practice, Gambling Commission and GDPR.
- Support quality monitoring across all channels, including face-to-face and telefundraising (e.g. mystery shopping, call listening, script reviews) as well as proofing of direct mail, digital and email materials.
- Coordinate internal review and approval processes for multi channel creative and supplier materials.
- Monitor supporter feedback, complaints or queries from any channel, working with the Supporter Care team to resolve them appropriately and capture insights for future planning.
Together, we create joy, happiness and magical memories through life-changing wishes for children with critical illnesses.
The client requests no contact from agencies or media sales.
Location: Reading, Hybrid
Hours: 37 per week
Salary: £37,132 per annum
Contract Type: Permanent
Campaign Closes: 28th November 2025
First Stage Interviews:8th and 10th December 2025
Second Stage Interviews: W/C 15th December 2025
Make-A-Wish UK is seeking a dynamic and experienced Senior Mass Participation Events Officer to lead the delivery of our flagship fundraising events, including the London Marathon, and to help shape the future of our mass participation portfolio. This is a fantastic opportunity to make a meaningful impact while working in a collaborative, purpose-driven environment.
Essential Criteria
- Minimum 3 years’ experience in events fundraising or a related role.
- Proven experience of delivering events and supporter journeys.
- Strong project management and organisational skills.
- Experience of working with digital marketing and CRM systems.
- Excellent communication and stakeholder management skills.
- Ability to work independently and manage multiple priorities.
- Strong understanding of fundraising compliance and GDPR.
- Experience of account managing a wide variety of clients/supporters/customers
- Experience managing own workload, prioritising and responding to changing demands
- Experience of reporting on financial and KPI performance
- Excellent numerical and analytical skills with a keen eye for detail, ensuring data accuracy and a strong understanding of reports.
- Experience of working to and exceeding financial targets and KPIs, and being accountable for hitting set income targets or putting plans in place to mitigate income losses due to underperformance.
- Ability to work proactively and make data driven decisions, able to use initiative and plan and arrange own workload to meet set objectives.
Core Purpose:
The Senior Mass Participation Events Officer will play a pivotal role in the development and delivery of Make-A-Wish UK’s mass participation events portfolio, most notably the London Marathon, as well as other third-party and Make-A-Wish owned products (e.g. walks, runs, virtual events).
This position will lead on event delivery, support new product development, and coordinate marketing and supporter journey planning. You will work closely with internal teams and external partners to ensure seamless delivery, exceptional supporter experiences, and continuous improvement across the programme. This role is key to driving income growth, supporter acquisition, and retention through strategic planning and operational excellence.
This role sits within the Public Fundraising team who are responsible for individual giving, legacies, community fundraising, third party Mass Participation events, and owned fundraising products and events. The Public Fundraising team plays a vital role in contributing to our organisational strategic goal of developing sustainable sources of income.
Key Responsibilities:
Strategy & Planning
- Support the development and implementation of multi-year plans for mass participation events across a broad range of markets, activities and products.
- Lead on the delivery of a range of third-party challenge events, owned products and virtual events, including recruitment and onboarding of new supporters, stewardship of supporters, budget management, event planning and logistics, volunteer management, and evaluation and reporting on events, taking learnings forward to improve future events. This role will primarily manage the London Marathon, which is our biggest third-party fundraising event, bringing in around 50% of all third-party events income.
- Contribute to the innovation pipeline by identifying opportunities for new products and enhancements and supporting the development of minimum viable products.
- Evaluate performance and identify opportunities for growth.
- Ensure plans are data-driven and aligned with organisational strategy.
- Work proactively to identify a pipeline of future support and new fundraising opportunities, varying across corporate teams, groups and associations, individual supporters and third-party activities, converting prospects into confirmed supporters to maximise income growth.
- Work to an agreed income target with the aim of exceeding and growing income. You will have responsibility and accountability for hitting financial targets.
Acquisition and retention of supporters
- Coordinate marketing plans for acquisition, working with the creative team and digital freelancer.
- Brief and manage asset creation for campaigns across digital and print.
- Liaise with the email specialist to support campaign delivery via Campaign Monitor.
- Build and optimise registration flows to ensure a seamless user experience.
- Develop and deliver automated, multi-channel supporter journeys to retain donors, maximise fundraising, and promote further engagement.
- Implement key milestones including welcome communications, fundraising support, and post-event stewardship.
- Align supporter journeys with the wish journey to deepen engagement.
- Implement key milestones of the supporter journey including welcome calls, race pack mailings, thank you mailings and fundraising chases.
- Maintain effective relationships with Make-A-Wish UK colleagues and supporters, maximising retention and long-term value, and identify cross-departmental opportunities where appropriate by working collaboratively.
- Effectively steward small and medium corporate teams, ensuring corporate partners participating in third-party Mass Participation events have an exceptional experience.
- Coordinate cross-functional input from brand, digital, supporter care and wishgranting teams to ensure integrated delivery of mass participation events.
Event Management and Delivery
- Lead planning and delivery of a portfolio of mass participation events, including logistics, budgeting, and on-the-day coordination.
- Act as operational lead for assigned events and products, making decisions on delivery approaches, resourcing, and supporter experience within agreed strategic parameters
- Provide informal mentoring and guidance to the Mass Participation Events Officer, supporting their development and ensuring consistency in delivery. Support the Officer with event logistics and delivery as needed.
- Maximise supporter engagement to meet income targets and KPIs at events.
- Develop project plans, marketing plans and supporter journeys for a portfolio of mass participation events.
- Attend Mass Participation events and represent Make-A-Wish in a professional manner. Be prepared to work some weekends and evenings where required.
- Lead on event day logistics including the management of staff and volunteers.
Monitoring and Evaluation
- Monitor fundraising progress and approve partner invoices in alignment with the team’s budget and coding structure.
- Monitor event performance against agreed KPIs including recruitment targets, fundraising targets, and average fundraising per head.
- Make data-informed decisions to optimise event delivery and supporter journeys, escalating strategic or high-risk issues to the Manager.
- Present results and learnings in monthly meetings with the wider Public Fundraising team and contribute to strategic reviews.
- Use learnings to feed into the ongoing development of the overall Mass Participation events strategy.
- Be accountable for set income and acquisition targets, continually monitoring performance against targets, using initiative to spot opportunities for improvement and areas of growth and acting on these opportunities.
Together, we create joy, happiness and magical memories through life-changing wishes for children with critical illnesses.
The client requests no contact from agencies or media sales.
PCS is seeking a motivated and experienced individual to join our Member Response team as Team Leader. This is an exciting opportunity to play a key role in supporting the growth and success of the union by leading a dynamic team handling queries and calls. This post is based in PCS Birmingham with hybrid working arrangements. This role offers the chance to make a meaningful impact in our union.
Salary and Location
- Band 3, Regional Spine points 37-33
- Starting salary: £39,403 p.a. rising to £43,715 p.a. in annual increments
- PCS Birmingham
Successful candidates for the post of Member Response Team Leader will be able to demonstrate:
- Experience leading teams or supervising staff
- Working in a customer-focused organisation or service
- A strong understanding of GDPR
- Experience using CRM platforms such as Salesforce
The main duties of the Member Response Team Leader role include:
- Managing a team of Member Response Team Administrators
- Day-to-day operations of the team
- Ensuring workflows are managed efficiently and service level agreements are consistently met
With an ability to foster a positive and collaborative working environment both remotely and in person, the Member Response Team Leader will be expected to provide clear direction, conduct appraisals, and support the professional development of their team. Strong leadership skills, a proactive approach to problem-solving, and the ability to motivate and engage staff are essential.
The role of Member Response Team Leader offers hybrid working with flexibility to work from home outside of peak periods. Due to key operational and democratic activities, the Member Response Team Leader will be required to attend the office daily from February to April each year and additional periods throughout the year. Outside of this period, hybrid flexibility will apply in line with team needs and organisational policy.
Closing date: at 12 midday on Thursday 20 November 2025
Interviews will be held in person: Thursday 4 December 2025
About PCS
PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.
Employer Benefits
You will have access to a generous package of staff benefits including
- flexible working (including hybrid working)
- childcare and family support
- generous maternity/paternity leave
- 32 days leave and Christmas closure
- pension scheme
- employee assistance programme
Learning and Development
The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.
PCS Recruiting Process
We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.
Applications must be received by the closing date and time specified.
Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.
- CVs will not be accepted. Please see the job description/person specification and follow the application process.
- PCS is working towards equal opportunities and is positive about disabled people.
- All posts can be considered on a full-time, part-time or job share basis.
Please view our guidance for applicants.
JOB DESCRIPTION: MEMBER RESPONSE TEAM LEADER
Ref: 1125
Grade: Band 3, Region
Salary:
Regional Spine points 37-33
Regional Starting salary £39,403 p.a. rising to £43,715 p.a.
Location: PCS Birmingham
Purpose of the job:
To assist in maximising the potential for union growth, development and success through managing, co-ordinating and supporting the work of the Member Response Team, in line with PCS policy and our ethos as an organising union.
Responsible to: Member Response Team Manager
Responsible for: Member Response Administrators
Contacts
External:
PCS Union Representatives, Members, Government Departments, Employees of other trade unions, Suppliers, TUC, Employers, legal and other professional advisors, other external contacts
Internal:
PCS staff and officials, Bargaining Units, Membership and Balloting, and other internal departments
Main duties and responsibilities
1. People Management
- Day-to-day management of staff and workflow
- Manage work allocation, future planning and support for team/line manager
- Through the appraisal system, identify training and development needs, train or organise training for staff
- Undertake induction programmes, 1 to 1s and appraisals with staff as appropriate
- Apply the staff conduct policies e.g. discipline, grievance, capability, dignity at work and IT security policies as and when required
- Check work standards and maintain consistent quality of delegated tasks
- Proactively promote diversity including equality in line with the wider PCS approach
- Continuously improve effectiveness and efficiency of the administrative team
- Ensure health, safety and welfare of team members
2. Systems Management
- Develop and make best use of relevant systems e.g. office, IT, finance, etc.
- Attend relevant training and ensure staff are appropriately trained on system changes and developments
- Regularly reviewing existing systems, and ensure consistency and organisational best practice is followed
- Equality-proof and check that the design and operation of any new systems are in line with wider PCS policy, e.g. health and safety, and IT security policies, and make recommendations to senior officers as appropriate where new systems are designed that could be applicable to the wider union
- Implement an ongoing development and monitoring process for systems including managing resources, gathering, monitoring, collating and reconciling information, checking allocations, preparing reports, highlighting budget over and under spends
- Set up statistical systems to produce reports and analyse information i.e. membership reports, personal cases management system, equality statistics
- Organise and allocate work, deal with queries and correspondence, research information, produce briefs, documents and responses
- Ensure the membership system e.g. Salesforce is used to maintain up-to-date data
- Contract management work including scoping suppliers, drawing up tendering documents and recommendations, provide reports to bodies and committees
3. Team Working
- Proactively promote team working
- Initiate, organise, lead and participate in team meetings as appropriate
- Maintain high levels of confidentiality of sensitive issues at all times
- Provide assistance to team members
4. Office Coordination / Project Management
- Plan ahead and prioritise the teams work
- Share best practice with colleagues across the organisation
- Manage the physical work environment e.g. undertake risk assessments, coordinate office resources, review office layout in line with facilities systems, work with department head / SNO to deploy non-staff resources (e.g. office furniture and equipment) in the most effective manner
- Prepare for, attend and record meetings and events and take follow up action
- Liaise with senior officials both within PCS and external organisations e.g. trade unions, government departments and agencies
- Handle projects as directed by the line manager
- Deal with complex queries, issues, arising from staff or via correspondence from members
- Draft complex correspondence, briefs, reports as appropriate
5. Meeting, Conference, Election, Ballot, Events Arrangements
- Organise, co-ordinate and supervise arrangements for meetings, elections, conferences, seminars and other external and internal events
- Develop appropriate systems and support for events, conferences, elections, meetings, ballots, etc. e.g. ensuring computer and internet services are available, determine schedule for printing materials, and encourage participation
- Agree and manage timetables, processes and procedures
- Attend and contribute to events as appropriate
- Ensure compliance with rules and legal requirements, including equality issues, seeking guidance where appropriate
6. Union Organising and Campaigning (where appropriate)
- Co-ordinate and assist in the delivery of union organising activity at PCS members workplaces in support of and alongside the relevant PCS Officers
- Prepare, plan, and co-ordinate team(s) support for scheduled union organising and campaigning activity
- Maintain direct contact with PCS members within their workplace(s)/branches as required
- Co-ordinate and delegate union organising and campaigning support work/activity to direct staff team as required
7. General
- At all times implement and promote the PCS's Equal Opportunities Policy adhering to the PCS Values
- Take due and reasonable care of self and others in respect of Health & Safety at Work
- Participate in appraisal, training and development systems
- In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
- Act in a manner that enhances the work of the PCS and its overall public image
- Such other duties that may reasonably be required and which are within the level of the responsibility of this post
- Willing to work outside normal office hours and location subject to personal circumstances, and advanced notice
Person Specification: MEMBER RESPONSE TEAM LEADER
Ref: 1125
Date: November 2025
Location: PCS Birmingham
ESSENTIAL FACTORS
EXPERIENCE
- Working in a customer-focused organisation or service
- People management including induction, work allocation, appraisal and conduct
- Efficient set up and management of office systems, procedures and databases
- Draft and deal with complex correspondence and issues
- Events management, organisation and co-ordination
- Attend meetings, produce accurate records/notes of actions, follow up as appropriate
TRAINING (including continuous professional development)
- Evidence of ongoing training and continuing professional development
- Commitment to undertake job-related training
- Commitment to participation in appraisal and development review process
- Commitment to staff development
KNOWLEDGE
- Impact and use of digital and IT applications, including Microsoft Office and Salesforce
- Knowledge and understanding of trade unions and work of the public sector
- Project management/project activity
- Understanding of the application of GDPR
SKILLS
- Ability to communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences
- Ability to identify, research, analyse and present evidence, including statistics
- Ability to manage team to ensure efficient running of the work of the department/unit
- Ability to identify and set priorities
- Deal with confidential and sensitive information
- Operational decision making (within defined parameters)
OTHER
- Commitment to the application of Equal Opportunities policies and practices at work
- Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
- Flexible approach to work and willing to work outside of normal office hours and location on occasions
The client requests no contact from agencies or media sales.
Company Description
Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end of life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.
Job Description
You’ll join Marie Curie’s Assurance & Compliance team - a collaborative and proactive group supporting the charity’s commitment to high standards, effective governance, and operational resilience. The team works across the organisation to identify risks, strengthen compliance frameworks, and ensure Marie Curie can continue to provide outstanding care and support, whatever challenges arise.
As Senior Compliance Manager, you will be our expert leading on development and enhancement of frameworks, policies, and guidance that strengthen Marie Curie’s ability to prepare for and respond to incidents, crises, and disruptions. You’ll provide expert advice, coordinate responses, and build organisational capability to ensure continuity of services - helping safeguard the charity’s people, operations, and reputation.
What you will do:
- Lead and develop Marie Curie’s corporate resilience, crisis, and business continuity frameworks.
- Advise senior leaders and stakeholders on incident management, recovery planning, and risk mitigation.
- Coordinate responses to incidents, crises, and complaints, ensuring alignment with policy and best practice.
- Develop and maintain insurance arrangements and claims handling processes.
- Oversee business continuity and recovery plans, ensuring they remain relevant and effective.
- Monitor and report on resilience and compliance performance, identifying insights and areas for improvement.
- Contribute to continuous learning by capturing lessons from incidents and sharing best practices across the organisation.
- Deliver training and exercises to build organisational preparedness.
Key Criteria:
- Substantial experience developing and managing corporate resilience, business continuity, or crisis management in a large or complex organisation.
- Qualification in Business Continuity Management (e.g., ISO 22301, CBCI) or other relevant certification.
- Knowledge of insurance, claims handling, risk management processes.
- Proven success in managing incidents effectively.
- Strong communication skills, with the ability to influence at senior levels and engage with diverse stakeholders.
- Comfort working in situations where priorities may shift and challenges arise, with a focus on finding solutions and maintaining progress.
- Excellent analytical, organisational, and report-writing skills.
Please see the full job description (attachement).
Meeting every requirement isn’t essential. If you are excited about this role and believe you can make an impact, we’d love to hear from you!
Additional Information
Application & Interview Process
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As part of your online application, you will be asked for a CV and supplementary details. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
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Close date for applications: 19 Nov 2025.
Salary: £45,000-50,000 per annum
Contract: Permanent, full-time (35h per week)
Based: Home-based. You will work remotely with occasional travel across the UK as required.
Benefits you’ll LOVE:
- Flexible working. We’re happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
The client requests no contact from agencies or media sales.
Project Manager
We are recruiting for a Project Manager to join the IPS Grow team. The role holder will primarily be responsible for developing and managing projects.
If you want to join an impact-driven organisation, improving outcomes for vulnerable children and families, then apply today!
Position: IPS Grow - Project Manager
Location: London/hybrid
Hours: Full-time
Salary: £59,500 per annum
Contract: Permanent
Closing date for applications: 9:00am, 21st Nov 2025
First round interviews (virtual): Thurs 4 Dec 2025
Second round interviews (in person): Fri 12 Dec 2025
The Role
These projects can be incredibly varied with a complex array of stakeholders making for an exciting career. Some of the skills that you will be using include:
- Strategic, analytical & creative thinking
- Project management
- Stakeholder management
- People management
- Communication skills
Responsibilities include:
- Plan and define project scope: Develop detailed project plans, including scope, objectives, deliverables, timelines, and resource requirements to achieve project goals.
- Coordinate and lead teams working in a matrixed way: Assemble, lead, and motivate project teams, ensuring effective collaboration among team members and stakeholders.
- Manage budgets and resources: Allocate resources effectively and oversee project budgets to ensure financial goals are met while avoiding cost overruns.
- Monitor project progress: Track key performance indicators (KPIs), schedules, and milestones to ensure the project stays on track and meets deadlines.
- Risk management: Identify potential risks, develop mitigation strategies, and implement contingency plans to address unforeseen challenges
- Quality assurance: Oversee quality control processes to ensure that project deliverables meet organisational standards and commissioner expectations.
- Document and report: Maintain comprehensive project documentation and present progress reports to senior management or stakeholders as required.
- Lead on evaluation: Conduct lessons learnt sessions and post-project evaluations to assess performance against objectives and provide recommendations for future.
The Team
IPS Grow is a national programme designed to support the expansion of Individual Placement and Support (IPS) services in mental health, primary care, and drug and alcohol teams across England. The programme is in partnership with the Centre for Mental Health. It is funded by NHS England and Improvement (NHSE/I), the Department for Work and Pensions (DWP), and the Office for Health Improvement and Disparities (OHID).
About You
We are seeking a dynamic and driven individual with a genuine passion for developing and supporting team members, creating an environment where people can grow and thrive. You will be skilled at organising and structuring your thinking to develop clear, effective plans and approaches in collaboration with teams and clients. Integrity, empathy, and a strong commitment to driving social change are central to everything you do.
You bring an entrepreneurial mindset, curiosity, and the confidence to navigate ambiguity with ease. Exceptional communication skills are essential, enabling you to engage effectively with teams, clients, and stakeholders, ensuring alignment and collaboration. You will be eager to build your understanding of relevant regulatory compliance and risk management requirements, while managing teams to deliver high-quality, accurate, and thoughtful work on time.
Above all, you combine strategic thinking, practical execution, and empathy to achieve meaningful outcomes and inspire those around you.
About the Organisation
Since 2007, the organisation has helped to pioneer a series of programmes to improve outcomes for individuals with complex needs. These innovations, including the social impact bond model, have mobilised more than £500 million globally. With sister organisations in the US, Israel, the Netherlands and India the organisation has network of partners across the world.
Equality, diversity and inclusion
We actively encourage applications from under-represented and minoritised groups, including those with lived experience of the social issues we are working to address. The organisation is an equal opportunities employer and support a range of flexible working options.
The application process uses Applied, a platform developed by the Behavioural Insights Team, to record your application. Applied is focused on using behavioural and data science to improve hiring decisions and minimise unconscious bias in the recruitment process. You will be asked to respond to four situational based questions, which will allow you to express your ability.
You may have experience in other areas such as Project Manager, Project Officer, Project Lead, Project Support, Programme Project Manager.
This role is currently unable to offer sponsorship. Please ensure you have the right to work in the UK before applying. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Are you experienced in managing high-value partnerships and achieving ambitious income targets?
As a Corporate Partnerships Executive, you’ll play a vital role in strengthening and expanding relationships with national and international corporate supporters. You’ll help deliver a proactive corporate fundraising programme that drives significant financial and non-financial support for the Motor Neurone Disease (MND) Association. This is an excellent opportunity to grow and manage high-value partnerships that generate meaningful impact and long-term sustainability.
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1 day per week.
Key Responsibilities:
- Deliver a proactive corporate fundraising programme that drives significant financial and non-financial support
- Manage and develop a portfolio of corporate partners, building effective relationships with measurable results
- Create tailored partnership plans to grow income, secure pro-bono services, and strengthen long-term collaboration
- Produce clear and engaging impact reports to demonstrate the value of partnerships and support renewals
- Co-ordinate delivery of activities and campaigns with internal teams and external partners
- Represent the Association at corporate and charity events, confidently promoting our work and values
- Support new business development and contribute to building a strong pipeline of corporate opportunities
- Record and report performance data to inform planning and continuous improvement
About You:
- Proven experience of securing and managing corporate partnerships or high-value relationships, ideally within fundraising or a similar commercial environment
- Experience developing and maintaining relationships with a range of stakeholders at all levels
- Strong organisational and time management abilities, with the confidence to manage multiple priorities effectively
- Proven success in achieving financial targets and delivering results
- Creative thinker with a practical approach to identifying and maximising opportunities
- Excellent communication skills, both written and verbal, with the ability to present ideas clearly and confidently
- Full Driving Licence, with an ability and willingness to travel the country for events and meetings
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
- 24/7 GP access via phone and video
- Life assurance and confidential counselling helplines
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
- Access to Benefit Hub for discounts on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
The full job description and further information about working for the MND Association is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
If you’re ready to use your relationship-building expertise to make a real impact, this Corporate Partnerships Executive role offers the chance to help secure the partnerships that make our work possible. Join us and be part of a team that’s driving meaningful change.
The client requests no contact from agencies or media sales.
