About MapAction - MapAction is a charity existing to provide mapping, geospatial and information management services to humanitarian emergencies. A leader in its field, MapAction uses an inspirational team of highly skilled volunteers backed up by a specialised staff team to provide support and training services worldwide. The overall aim is to save lives and minimise suffering by ensuring that humanitarian aid is delivered as effectively and efficiently as possible, getting to where it is needed most, fast.

MapAction has a strong reputation for excellent service delivery and a collaborative approach. It is a technical partner of several United Nations and regional disaster management agencies, with ongoing funding from several humanitarian donor governments, trusts & foundations. With a team of creative, compassionate and committed people and a strong team spirit, we remain small enough that you will quickly come to know and respect what everyone contributes, as they will you. We pull together to do what is needed.

What will you do? - You will be the lead for all MEAL activity in MapAction, coordinating with the team internally and with multiple partners externally. You will be essential to providing a nuanced understanding of MapAction’s contribution to achieving humanitarian outcomes and the development of bespoke packages to address these needs. You will be responsible for the implementation, development and delivery of MEAL across all areas of the organisation, engaging with the 4 Directors and Chief Executive on a routine basis. Your work will be committed to supporting MapAction’s new multi-year strategy by Monitoring the organisation's activity and outputs, and Evaluating their effectiveness and success against our Accountability targets for our donors and partners. Finally, the Learning aspect of the role will see you lead on developing training activity internally whilst influencing and informing the design of our training packages externally. 

You will be required to work with multiple partners and organisations, demonstrating effective communication skills and relationship management. You will be happy using your numeracy skills and comfortable creating and working with spreadsheets. You will enjoy working closely with colleagues in the Operations, Technical, Fundraising and Finance teams to ensure that donors receive the information they require on time, in helpful formats.

Main Responsibilities

• Lead on the development, implementation and management of MEAL across the whole organisation to support and improve MapAction’s capability to respond to humanitarian emergencies
• Work with multiple stakeholders to evaluate the effectiveness of MapAction’s activity and improve our delivery of humanitarian outcomes
• Understand and communicate user requirements of partners to inform the delivery of ever more effective products and services
• Deliver the organisation’s MEAL framework in line with the 2019 Strategy ensuring close collaboration with preparedness and capacity building activities
• Drive for greater coherence across the organisation to improve our accountability and reporting to donors 
• Work with the MapAction volunteer team to research and propose methods for improving MapAction’s performance and effectiveness 
• Actively participate and represent MapAction on internal and external MEAL and training working groups, projects, networks and events 
• Support the design and delivery of internal training events, both remotely and at training locations
• Ensure learning is collected and assessed from organisational and operational activities and incorporated into training for volunteers and in the design of training packages for partners
• Lead on the management and development of the team competencies framework to keep our skills and knowledge relevant and at the forefront of sectoral trends

• Identify new opportunities to further extend MapAction’s training offer in line with the 2019 Strategy

Key Competencies

• Substantial experience in designing and delivering MEAL for humanitarian or charitable organisations 
• Substantial training and/or education experience including experience of designing bespoke training for service users 
• Ability to facilitate and engage others to collate, analyse and report on targets 
• Excellent communications skills with the ability to coordinate with multiple stakeholders, build and maintain relationships 
• Experience of managing multiple projects concurrently with inputs from multiple stakeholders 
• Comfortable with a fast moving environment and managing multiple demands on your time
• Commitment to working with volunteers 
• A driven and determined character who is self-motivated and able to work both independently and in a team
• An excellent communicator who can convey complex concepts effectively across all areas of the organisation and with external partners
• Good IT skills and experience of Microsoft Office and google applications 
• Strong commitment to MapAction’s mission and values
• Must have a full driving licence and own a vehicle 

Additional Information 

• Flexibility and willingness to work outside office hours including evening and weekends. Training events will be scheduled for a weekend, once a month and this post is expected to attend these events. Reasonable time off in lieu is available by agreement.
• Must have the right to live and work in the UK. MapAction is unable to consider candidates who do not already hold appropriate permissions.
• Required to work remotely initially and then to attend the MapAction offices by negotiation.
• Note: this is an operational role in a small, highly specialised charity and an appreciation of, and affinity with the humanitarian purpose of the charity is essential, as well as a willingness to take up additional tasks outside of the normal role when needed.

Recruitment during COVID-19 restrictions

During the COVID-19 restrictions, our interviews will be by video call.

Additionally, the successful applicant will be fully supported to work from home for the initial period where restrictions on non-essential travel are in place.

About us

This post can based at any of our Skylights which are at the following locations London, Brent, Croydon, Oxford, Merseyide, South Wales, South Yorkshire, Coventry, Birmingham, Newcastle and Edinburgh.
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
Crisis is expanding its enterprise team looking at new ways to collaborate with start-ups and become more entrepreneurial ourselves. We already operate nine charity shops, two training cafes and a furniture restoration business. We even have a grants programme to enable people experiencing homeless to leap into self-employment. And we know there is more we can do to use entrepreneurship to end homelessness.

About the role
This is an exciting new position in our ambitious and expanding enterprise team that is committed to finding more innovative and entrepreneurial ways to end homelessness.

In this role, you will be responsible for developing, growing and engaging Crisis’ entrepreneurial community of staff, members and external supporters in our mission to demonstrate how entrepreneurship can end homelessness. You will manage and implement a programme of activities and events in line with the Entrepreneurship strategy. You will also manage the internal and external communication channels.

About you
To be successful in this role you will be driven by our values (inspiration, integrity, dignity, fearlessness through independence, adaptability, resolve to end homelessness). You will have experience in developing entrepreneurial communities online and offline. You will be experienced in organising and promoting events locally and nationally. And you can confidently use Twitter and Instagram and other channels. You will be seeking an exciting new challenge, working in a fast paced and agile team and you will be willing to support new initiatives from across the organisation.

About you
To be successful in this role you will be driven by our values (inspiration, integrity, dignity, fearlessness through independence, adaptability, resolve to end homelessness). You will have experience in developing entrepreneurial communities online and offline. You will be experienced in organising and promoting events locally and nationally. And you can confidently use Twitter and Instagram and other channels. You will be seeking an exciting new challenge, working in a fast paced and agile team and you will be willing to support new initiatives from across the organisation.

Benefits
As a member of the team you will have access to a wide range of employee benefits including:

Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
Mandatory pension scheme, with an employer contribution of 8.5%
25 days’ annual leave which increases with service to 28 days

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

How to apply
If this sound likes the opportunity for you, please visit our website to apply online. The job description is available on our website by clicking on the 'Vacancy Details' button.

If you need to request an application in an alternative format, please contact the HR Team through the Crisis website

Closing date: Sunday 26 July 2020 (11.59pm)

We value diversity, promote equality and encourage and applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.

You’ve got an in-depth understanding of mental health issues and substantial experience of working in a Housing and Social Care setting. All you need is the perfect environment to put your skills to great use. Welcome to Richmond Fellowship as a Service Manager.

Right now, we’re looking for someone like you to manage the day-to-day running of our 24 Hour Supported Housing service in Carlisle. As well as ensuring the quality of service and support provided to people who use our services, we’ll rely on you to manage service contracts, line manage front line staff and organise any building maintenance requirements. Whether you’re carrying out an induction, undertaking an investigation, putting team development plans in place or providing support to our business development team, one thing’s for sure – you won't be short of challenge and variety.

Substantial experience gained managing a caseload of individuals with complex needs is a given, as well as being outcome driven and able to lead by example using your firm but inclusive management style. Some experience of housing management is desirable, but not essential. You’re open and encouraging too, and have lots of tact and diplomacy. What's more, you're great at managing conflicting priorities on time, have a flexible attitude to working hours and are willing to participate in on call arrangements. And, if you have experience of carrying out investigations, writing reports/recommendations or managing budgets, even better, although it's not essential.

So, are you ready to take on this rewarding role that comes with some really great benefits? Apply now via our website.

Closing date: 17 July 2020.

Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone.

Facilities Officer

Working 36 hours per week

 £22,500-£24,000 per annum

Coventry Refugee and Migrant Centre (CRMC) is the only organisation in Coventry dedicated to providing impartial and confidential advice, guidance and support to asylum seekers, refugees and migrants living in and around the city. We are a local, medium-sized organisation which has been welcoming refugees and migrants since 2000. Our aim is to help people to rebuild their lives and achieve their full potential in safety and dignity whilst supporting integration and encouraging active citizenship.

We currently have a very exciting vacancy for a Facilities Officer who will ensure the smooth running of the of the premises and facilities of the CRMC housing portfolio.

This role requires an experienced Facilities Officer with relevant knowledge and skills. To be successful in the role, you will have a proven track record of delivering minor works in the maintenance and repair of buildings. You will also have good knowledge of Health and Safety Regulations and know how to ensure compliance with Fire Safety Regulations.

Furthermore, you will have excellent communication, interpersonal and organisational skills with the ability to problem solve and respond quickly and flexibly.

The post will be based at Coventry Refugee and Migrant Centre, Norton House, Bird Street, Coventry, CV1 5FX and carry out maintenance off site.

For more information and an application pack, please visit our website.

Closing date for applications is 17th July 2020 at 13:00 hours

Interviews will be held on the 21st July 2020

Please send completed applications to HR by email or by post to: Coventry Refugee and Migrant Centre, Norton House, Bird Street, Coventry, CV1 5FX marked for the attention of HR.

All communications related to this position should be sent to the above contact details and should clearly indicate the application

“Facilities Officer Application” in the subject line.

Please note:  CVs will not be considered.

Policy Advisor - Poultry

Our client is at the forefront of British agriculture and represents the interests of farmers and growers across England and Wales. Promoting competitive and socially responsible agriculture and horticulture, we influence policy at the highest levels to ensure the long-term viability of our members.

Policy Advisor Responsibilities:

In conjunction with the Chief Poultry Adviser you will be the recognised expert on the poultry meat and egg sector. You will help to maintain and enhance the position as the most effective and valued provider of trade association services to poultry farmers in England and Wales. Additionally, you will contribute towards the production of the specialist poultry publications, promote products and services and from time to time you will represent the in the press and media. An interest in electronic communication to members and stakeholders – both online content, newsletters and social media - are key elements of the role..

Policy Advisor Requirements:

This is an exciting and high profile position, requiring technical and commercial knowledge of the poultry sector and issues facing poultry farmers (much of which will be learnt from a continuous development point of view). Candidates should be member focussed and above all have a positive can do attitude.

Candidates should be educated to HND/Degree level (or hold relevant industry experience). Most importantly, you will be able to network and interact with farmer members, industry stakeholders and government officials, often at a senior level.

About The Client:

They are  the voice of British farming, and their members are at the heart of what they do. On their behalf, they lobby government and other stakeholders, develop policy and provide a range of frontline services.

Location: Stoneleigh, Warwickshire CV8 2TZ

Job type: Full Time, Permanent, 35 hours per week

Salary: circa £34,439 per annum

Benefits: include 25 days annual leave (plus statutory bank holidays), National Employment Savings Trust pension scheme, a performance related pay award scheme, a range of discounts through our NFU Benefits employee portal and subsidised staff restaurant.

Closing date: 26th July 2020

You may have experience of the following: Advisor, Poultry Advisor, Supply Chain Coordinator, Supply Chain Advisor, Policy Advisor, Charity, Charities, Third Sector, NFP, Not for Profit, Agriculture, Farming etc.

Ref: 93438

Team Supervisor

Independent Living

£20,611pa

Leatherhead KT22 0BN

Job Purpose

Do you want to be part of our expanding team?

Are you caring? Do you enjoy helping others?

Would you like to enable people to have greater independence in their lives?

You will help to deliver the day to day operational management of the service through a team of support workers, using your own expertise to motivate and role model the highest standards of person-centred care.

About the Role

In this role you will be leading a shift and supporting a team of Support Workers by working together to create a safe and caring environment where each individual is supported in all aspects of personal care and daily living skills. 

You will provide line manager duties to a group of support workers under the direction of assistant managers, deputising in their absence.

You will have an important role in transitioning the service to our new state of the art care and rehabilitation centre, opening soon in Leatherhead.

About you

• A Level 3 qualification in Health and Social Care or be willing to undertake a Lead Adult Care Apprenticeship
• Experience of working with people with physical and/or learning disabilities
• A thorough understanding of key principles such as Mental Capacity Act and Deprivation of Liberties Act
• Previous line management experience would be advantageous
• You have a caring and friendly disposition
• You are passionate about providing good person-centred quality care.
• You are an excellent communicator (speaking and writing) and can build appropriate relationships within professional boundaries
• You are a team player but can also work independently

Benefits

Being part of QEF means that you will be valued as a key member of a charity that is passionate about its work. You’ll gain a sense of professional satisfaction from knowing that every day you have worked as a team to improve someone else's life. 

In addition, you’ll receive:

• 25 days annual leave plus bank holidays, rising to 27 days after 2 years' service.
• A comprehensive induction programme
• Extensive training and development
• Support for Care apprenticeships
• Pension
• Life Assurance
• Westfield Healthcare Cash back scheme (including optical, dental and complimentary therapy treatments)
• Westfield shopping discounts
• Employee assistance programme
• Childcare vouchers
• Free on-site parking
• Paid breaks

Being Part of QEF Means

• Actively participating in learning, development and feedback opportunities.
• Promoting QEF’s Equal Opportunities policy.
• Being an active team player.
• Being an ambassador of QEF’s Values and Behaviours.

To apply please visit our website via the link.

This role is subject to satisfactory pre-employment checks which will include Enhanced with adults barred list check DBS (at the cost of QEF if you are not already a member of The Update Service)

Housekeeping Supervisor

£19,290 FTE

37.5 FTE (part-time considered) Rota runs 7 days a week and some weekend working will be required.

Leatherhead KT22 0BN

JOB PURPOSE

To lead the housekeeping team and ensure the efficient running of the housekeeping function within the service in order to maintain high standards of cleanliness in clients, staff and visitors’ areas.

Ensuring the service runs smoothly and to a high standard through:

• adherence to deadlines so that housekeeping tasks are completed on time
• infection control systems being in place and regularly audited and followed
• managing the devolved housekeeping budget

THE OPPORTUNITY

You will be working in our brand-new state of the art facility, an NHS service for patients who have been in other hospitals within Surrey, still requiring medical care and support who have transitioned to this provision.

As a Housekeeping Supervisor you will supervise a team of housekeeping assistants as they complete a range of cleaning and laundry tasks.

Previous supervisory experience is an advantage however experience not essential, as training will be given. Knowledge of commercial cleaning machinery such as carpet/floor cleaners, is desirable.

You will have an understanding of cleaning and chemical materials and how to use these safely and appropriately. You must also understand and follow infection control procedures to ensure a safe and hygienic environment.

ABOUT YOU

• It is desirable you have previous experience of working in a hospital or care provision, though this is not essential
• You have a passion for good cleaning standards and hygiene
• You have experience or knowledge or infection control and health and safety procedures.
• You are a team player but can also work independently

BENEFITS

Being part of QEF means that you will be valued as a key member of a charity that is passionate about its work.  You’ll gain a sense of professional satisfaction from knowing that every day you have worked as a team to improve someone else's life.  In addition, you’ll receive:

• 25 days annual leave plus bank holidays
• A comprehensive induction programme
• Extensive training and development
• Support for Care apprenticeships
• Pension
• Life Assurance
• Westfield Healthcare Cash back scheme (including optical, dental and complimentary therapy treatments)
• Westfield shopping discounts
• Free on-site parking

FURTHER INFORMATION

To apply please visit our website via the link and apply online.

This role is subject to satisfactory pre-employment checks which will include Enhanced with adults barred list check DBS (at the cost of QEF if you are not already a member of The Update Service).

Please note this role works on a rota running 7 days a week and some weekend working will be required

Exciting opportunity to join a dynamic team in a key role having direct responisibilty for the administration of our counselling, support and other mental well-being services supporting the LGBT community. 

In this role you will provide support to the core operational team, and be pro active in establishing, promoting and maintaing administration of our centre services, and ensuring an organised, effcicient and smooth running of teh office and centre environment. Currently working remotely during Covid 19.  ELOP has been provding services for 25 years to the LGBT community and is a thriving and growing organisation and this is a chance to contribute to this and to make a difference. 

ELOP is a London based thriving community-led LGBT mental health & wellbeing charity offering a range of support, advice, information, counselling and group support services to lesbian, gay, bisexaul and trans (LGBT+) communities. 

Full time: 37 hours per week with occassional evening and weekend work

Salary  £25,180 incl. London Weighting

Closing deadline: 10.00am Monday 3rd August

Interviews: taking place Friday 7th August 2020 during office hours

Job title: Case Officer x2

Region: London, SE1 1AA

Directorate: Operations  

Contract: Permanent, Full Time, 35 hours Per Week

Salary: £29,268 per annum (£24,816 plus London Weighting £4452)

About The Royal British Legion

The Legion is at the heart of a national network that supports our Armed Forces community through thick and thin – ensuring their unique contribution is never forgotten. We’ve been here since 1921 and we’ll be here as long as they need us.

Our Values and Behaviours

Does the following describe you?

• A desire to provide a great customer service and support

• Enjoy and thrive in working in teams and with others

• Passionate about supporting the Armed Forces community and honouring their contribution

• Come to work each day to be the best you can and to learn and develop

• An encourager, eager to share your knowledge and experience to help others

If so then we would like to hear from you ….

The Role

An opportunity has arisen to join the London Area Team as a Case Officer in a permanent role, 35 hours per week. As a Case Officer, you will work with individuals eligible for Legion assistance to help them to access the right support in a timely and seamless way in areas such as finance, employment, health or housing advice or overcoming temporary crisis. You will also support the work of our volunteer caseworkers. A self-starter, confident at working independently, you will be responsible for forging successful relationships with statutory bodies and other agencies to maximise our reach and impact.

An experienced and customer focused case manager, assured in advocating on behalf of clients, you will have a good understanding of the UK benefits system and be used to working across multiple agencies. You will also need to be a strong team player, with excellent communication, planning and organisational skills.

This role would likely begin remotely and then follow government and organisational guidelines on returning to the office, with opportunities to continue to work from home on a regular basis going forward.

How to Apply

Please apply by clicking ‘Apply Online’

Closing date for this role is: Sunday, 19th July 2020

Virtual interviews will be held on Thursday, 30 July 2020

This role requires someone who has experience of successfully generating income in a charity environment or can demonstrate that they would be able to do so, as the primary measure of success in this role will in the income generated for the charity to allow it to expand it’s operation.

1. This part time role working approximately 20 hours per week, would suite someone who wants to work flexibly. However you must be prepared to answer calls, e-mail respond to and direct charity support staff and charity business on most days, although core hours can be agreed. This may be a home based role with staff liaison being undertake vie video meetings and e-mail however it is expected that face to face meetings will be arranged by the Director at least monthly in a location central for all staff to minimise travel and travel costs. The Director may also be invited to attend some Trustee meetings which are held quarterly (currently by video but will be a mix of video and face to face).

• Taking calls and answering queries from staff, corporate members, branch offices, media and the general public

• Directing the improvement in corporate membership through a range of means

• Directing and promoting private/professional membership

• Directing and introducing income generation through the website, charity magazine, donations/legacies and any other income streams proposed and agreed by the Trustees

• Directing the completion of the Backcare HOP7 publication and subsequent publication and revenue generation

• Keeping in touch with branches

• Directing the maintenance and improvement of the charity website

• Directing and improving the Backcare helpline for people with backpain

• Ensuring that there is a robust process in place for taking orders for charity goods and that they are despatched

• Ensuring that any complaints are investigated and responded to

• Directing the quarterly magazine editor to ensure publication on timeframe

• Ensuring that the maximum advantage is derived from events such as the London marathon, and Ride London and any other events proposed and agreed by the Trustees

• Direct and imporve the charities social media presence.

• Providing a monthly report to the Chairman and the trustees

• Arranging and attending a bi-monthly video meeting to discuss the charity direction with nominated Trustees

Candidates should have excellent written and oral communications skills as well as experience working at director level successfully. It would be an advantage to have worked within a charity environment, have evidence of successful fundraising in the past and a degree or professional qualification

The Ashley Foundation is a large homelessness charity and offers accommodation with support to vulnerable single homeless people.  We are looking to appoint 1 x part-time Chef/Housekeeper to work at our Sunderland hostel.  The job involves cooking; budgeting; menu planning; cleaning and delivering some life skills training.

Ideally you will have catering experience and may have worked in a supported housing setting; care home or hotel.  You will have a good understanding of the support needs of homeless people, be non-judgemental in your approach and have good people skills.  You will be willing to go the extra mile and be self-motivated.  You will be able to work in the week, weekend and bank holidays.  You will be flexible in your approach to work and able to cover shifts at short notice.

In return we offer an opportunity to join our team of committed and enthusiastic staff, a competitive salary and good terms and conditions.

It would be preferable that you are a driver with access to a vehicle for work purposes.

To apply, please contact our Regional Housing Manager, Mr William Thompson at the email shown

The address to send any completed applications is: Poplar House, 65 Tatham Street, Sunderland, Tyne & Wear, SR1 2QD

Closing date: Friday 28th August 2020 @ 12 Noon

Amnesty International is a global movement of more than 7 million people in over 100 countries and territories who campaign for a world where human rights are enjoyed by all. We investigate, expose and stand against injustice and repression, we speak out for and with those whose freedom, safety, and dignity are under threat, and we hold governments and other powerful actors accountable for human right violations.

As our next Secretary General, you will hold one of the most important human rights positions in the world. You will be equal parts CEO, Diplomat, Strategist, Spokesperson, Activist, and Change Agent, with the backing of dedicated staff and passionate global supporter base, and our incredible legacy to build on.

You will provide leadership for Amnesty International at a time of unprecedented challenges and opportunities for human rights, you will help us deliver an ambitious new global strategy in the face of the changes sparked by the Covid-19 pandemic and the growing urgency of the climate crisis, and you will empower the movement to achieve a new level of global mobilization and solidarity. Alongside this, you will ensure that the finances and operations of the Secretariat are effective, sustainable, and underpinned by high standards of accountability and transparency. You will support the growth of a stronger and more diverse movement that acts boldly, shifts power, and embraces change.

You will bring experience as a leader in a complex global organization, understand and believe in the importance of human rights, and be able to connect with and inspire people from every walk of life. You will have the capacity to lead with passion, courage, humility, and integrity, working with and through others to help us achieve our mission.

We are committed to promoting leadership that reflects the diversity and equality of all rights-holders. We strongly encourage applications from people from groups that are traditionally under-represented in senior management of global organizations.

Please follow the link below for a full candidate brief

The closing date for applications will be the 24^th July 2020.

We are aiming for final interviews to be completed by the beginning of October 2020 and an appointment to be made by mid October 2020.

The start date will be dependent on the candidates notice period or personal arrangements, so there is flexibility on the lead time.

We are keen to receive applications from internal and external candidates

Head of Business Development

An exciting opportunity to work closely with their new Director of Client Services, to lead on and deliver high quality, innovative new business opportunities. As part of this, you will lead their growth plans by proactively securing opportunities to expand areas of operation and to meet strategic objectives. This will include leading on a range of tender and bid projects, building relationships with stakeholders and successfully collaborating with operational teams to help deliver and embed new services.

Position: Head of Business Development
Location: Pre-COVID this role was based at their Leatherhead office however flexibility will be required with home working as well as the opportunity to work in other office hubs that they have; some travel across their operational services and localities
Job type: Full time, Permanent
Hours: 39 hours per week
Salary: £45,000 to £48,00 per annum depending on relevant experience

About you:

This is a fantastic opportunity for the right person to lead a varied role, driving operational vision and service delivery. As a new post, this would favour an ambitious leader, keen to drive growth and create a real impact upon the wider business.

The ideal candidate will be able to demonstrate the following:

• Excellent record of business development in housing-related support, social care, health services or similar fields
• Experience of competitive costing and pricing new business initiatives
• Demonstrable ability to research and evaluate markets/competition and adjust business models in accordance with contemporary practice
• Excellent relationship management skills used for building and maintaining effective and productive partnerships both internally and externally.
• Proven leadership and management skills.

You may have experience of the following: Business Development Manager, Head of Business Development, Sales Manager, New Business Development, Account Management, Client Relationship, Business Development, Head of Sales, Account Manager, Senior Account Manager, etc.

Ref: 93426

Purpose

This role is key to the Centre running as effectively as possible. Responsible for the overall coordination and administration of the Centre, you set the stage, providing the necessary foundations for the Centre to thrive and deliver on its mission. You will work closely with the Director, Head of Finance and Board as part of a small team with support from a Senior Administrator. You will liaise with colleagues in the Centre, the Board and with our partners. You will be expected to work independently and will hold a central liaison role within the Centre.

The Centre is a small community interest company, recently out of start-up phase, so all our colleagues are self-sufficient, energetic and organised and work well without the support system of a big enterprise, in a growing, close knit, team with a broad range of partners. We value teamwork, collaboration, being open, practical and iterative to make things work for our audience and the people in our teams.

Objective 1 – Finance and contract management

Managing the centre’s Business Plan, budget and finances, working with the Head of Finance, Treasurer and Senior Administrator.

• Finance and sustainability planning, including:
  • Development and implementation of a sound fundraising strategy aimed at diversifying income streams and building on the assets and expertise of the Centre
  • Bidding and fundraising coordination across teams
  • Reporting to the Board of Directors and funders
• Budget development, monitoring and planning
  • Oversight of day to day finance with Senior Administrator 
  • Monitoring progress against the budget with the team, as well as with the Head of Finance and Treasurer/Finance Committee
  • Implementing the budget for 2019/20 and preparing the business plan and budget for 2020/21 
  • Sustainability plan, business development, proposal development
  • Risk assessment and mitigation
• Setting up and maintaining financial compliance processes

Objective 2: Overall oversight and coordination of the Centre’s Programme, including 

• Facilitating the implementation of the Centre’s Strategy 
• Managing and improving commissioning and contracting processes 
  • Working across teams to ensure appropriate commissioning and contracting processes that allow flexibility and diversification of work
  • Contract management and reporting 
• Programme Oversight and Coordination
  • Working closely with the teams and the Senior Administrator to ensure overall effective programme management and reporting
  • Ensuring good communication across teams 

Objective 3 –  Secretary to the Board of Trustees and ensuring the organisation meets its legal requirements

• Preparing high quality board meetings, agenda, papers on time 
• Working with Chairman, Vice-Chair & Executive Director to deliver and continuously improve: 
  • Governance processes
  • Risks assessment and mitigation
  • Financial review
  • Strategic direction
  • Programme update & reporting
• Maintaining a positive and relationship with members of the Board of Directors, pairing available skills with the Centre’s work, priorities and teams 
• Legal requirements
  • Leading on the Annual Financial and Director’s Report in collaboration with the Executive Director, Head of Finance and Board of Directors

Objective 4 – Oversight and supervision of the day to day operations (people, IT and administration) of the Centre through the line management of a senior administrator

• Developing the Centre’s People Strategy 
• Line Management of the Senior Administrator, whose responsibilities include:
  • Day-to-day finance & accounting, Accomodation, IT, Phones, HR, Legal and contracting 
  • Reviewing and improving related processes e.g. HR processes, Finance and IT support
  • Coordination of the Centre’s teams and culture through weekly team meetings and bi-monthly full days including shared learning sessions. 

Person specification

You are:

• organised, efficient and responsive
• work well as a part of a small distributed flexible team in a fast-paced environment
• think strategically, exercise initiative and work independently to ensure effective.

Essential experience

• Business Planning, Budget and finance management
• Governance and reporting including working with Boards or High level meetings
• Operations/resources management
• Project and programme management, including risk, proportionate to a small business 
• Strategy development and delivery 

Desirable experience

• Interest in wellbeing, evidence or knowledge mobilsation 
• Bidding and proposal writing 
• Governance requirements of a Community Interest Company or company secretary experience 
• Knowledge and experience of working on Government Tenders
• People management experience
• Experience of work in a small growing organisation
• Experience of working in a research or university environment
• A proven track record in being able to write effectively for and communicate with a range of audiences
• ‘PRINCE2’, MSP practitioner or other relevant training completed
• Company Secretary training or experience
• A first bachelor’s degree or an equivalent relevant qualification, or equivalent experience

Working arrangements 

Accountable to: Executive Director

Management of: Senior Administrator 

Relationship with: Head of Finance and Board of Directors 

Salary: £28k- £35k per annum

Duration: Permanent – full time or part-time (min 4 days a week) or equivalent

Location: London preferred, but open to variety of working arrangements and location. We will consider flexible working arrangements and the post can either be London based or involve remote working as part of a virtual team. The post holder must be willing to travel to London regularly.

*Please submit a cover letter including your reason for wanting to work in/interest in Wellbeing*