Jobs
Join Our Team: Visitor Services Manager, Canal Museum Stoke Bruerne
We’re excited to welcome a new Visitor Services Manager at our East Midlands location.
Navigate your future and lock in your career as we keep our canals open and alive.
Working Hours & Location
This role follows a 37 hours, over a 7 day working pattern. This is a site-based role, requiring occasional travel to meetings with partners, other attractions and to our main hubs for collaborative meetings and team activities.
Role Overview
The purpose of the post is to manage and lead the day-to-day operations, business development and visitor experience at our Canal Museum Stoke Bruerne. The Visitor Services Manager (VSM) will lead the site team at Stoke Bruerne (colleagues and volunteers) on a day to day basis to focus on the visitor offer, striving for excellence in experience, achieving financial sustainability around income generation and charitable giving and delivering a consistently high-class visitor welcome across the board. This includes managing a range of front of house functions including food and beverage, retail, events and commercial boat trips. The Visitor Services Manager plays a central role in overseeing, coordinating and championing the experience of every visitor from site presentation, to large/small scale events and programming, making the site a must-see attraction, acclaimed internationally, nationally and loved locally.
As a key member of the Destinations and Attractions Management Team the VSM will work strategically with colleagues in other attractions and with other teams within the Trust such as, Operations, Fundraising, Collections, Marketing and Volunteering teams amongst others to promote, drive and deliver excellence in customer service and a visitor centred approach. The VSM will work collaboratively with teams and volunteers to ensure focused visitor activity which will help build our audiences and increase visitor footfall whilst building engagement for the Trust brand.
A key accountability of the role is managing and reporting on financial performance, delivering on KPI’s and leading and motivating teams to deliver income targets whilst effectively managing costs.
The Visitor Services Manager will manage a range of stakeholder relationships including representing the Trust at local partnership groups, representing the site at relevant external meetings as appropriate.
Key Responsibilities
- Deliver on financial KPI’s working to control costs and maximise income (commercial and charitable giving) including managing diverse budgets relating to the Front of House operations
- Monitoring and delivering other appropriate KPIs set in the Business Plan, reporting back to the management team on progress and actions
- Overseeing the recruitment of permanent and seasonals and volunteers and ensuring they are trained to carry out their duties efficiently and effectively.
- Owning the visitor experience and ensuring colleagues and volunteers work as a team to deliver an unforgettable, quality visit whether in the café/shop or at events
- Lead on volunteer growth, building the volunteering team to deliver key operational functions
- Maintain an overview of the presentation of the site at all time
- Leading on gathering visitor data and analysing customer feedback to ensure that necessary actions are taken to improve performance.
- Playing a key role in all projects that have an impact upon our visitors and the public.
- Deliver on financial KPI’s working to control costs and maximise income (commercial and charitable giving) including managing diverse budgets relating to the Front of House operations
- Monitoring and delivering other appropriate KPIs set in the Business Plan, reporting back to the management team on progress and actions
- Overseeing the recruitment of permanent and seasonals and volunteers and ensuring they are trained to carry out their duties efficiently and effectively.
- Owning the visitor experience and ensuring colleagues and volunteers work as a team to deliver an unforgettable, quality visit whether in the café/shop or at events
- Lead on volunteer growth, building the volunteering team to deliver key operational functions
- Maintain an overview of the presentation of the site at all time
- Leading on gathering visitor data and analysing customer feedback to ensure that necessary actions are taken to improve performance.
- Playing a key role in all projects that have an impact upon our visitors and the public.
About you
You will have extensive experience of working operationally in a customer-focused environment, ideally in a visitor attraction, delivering financial targets and creating dynamic and innovative projects and programming that will engage and inspire audiences. You will have experience of leading teams, including volunteers to deliver successful initiatives and keep them motivated and involved. You will be able to demonstrate the ability to create safe working environments and understand the importance of compliance in day to day operations. If you love working with people and want to make a difference then this role is for you.
Skills & Qualifications
- Educated to degree level or equivalent
- Knowledge/experience of customer care and visitor services preferably in a museum context
- Knowledge / experience of managing staff rotas over two sites
- Successful track record in recruiting and developing volunteers
- Knowledge of heritage and interpretation issues
- Experience of managing staff and dealing with customers
- Excellent Communication and interpersonal skills
- Considerable people management and hands-on team leading experience including managing volunteers
- Proven experience of planning operations & staffing in a visitor-based attraction
- Ability to work in partnership with internal and external staff and organisations.
- Experience of managing budgets.
- Good understanding of Health & Safety Policy, Principles, Standards, Procedures & Guidance.
- Able to creatively & innovatively develop solutions to obstacles and challenges
- Ability to Travel between sites
- Demonstrate an interest and competency in effective museum management.
- The successful candidate will require a DBS check
What We Offer
We offer an annual salary of £33,677. Enjoy a competitive pension scheme, increasing holiday entitlement, and a range of employee benefits.
Canal & River Trust is the UK's largest canal charity, caring for a 2,000-mile network of stunning canals and navigable rivers.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Keychange is a Christian charity with a proud history of supporting people by providing community for over a century. We believe that everyone has dignity and worth, and that people thrive best in communities where they are known, valued and supported. Across our care homes and housing communities, we seek to provide support that goes beyond compliance and is rooted in compassion, excellence and Christian values.
We are now seeking a Housing Operations Manager to play a pivotal role in overseeing our supported housing delivery.
The role
As Housing Operations Manager you will oversee both the ongoing supported housing operations and be tasked to bring improvement and consistency of delivery. We have a vision to grow our women’s housing provision over the next five years and this role will be key in developing an impacting and financially sustainable supported housing model.
The focus of the role includes:
- Building high quality, financially sustainable and well-led housing communities
- Ensuring smooth daily running of Keychange supported housing operations, led by sector compliance
- Managing community managers and building relationships for collaborative impact with internal and external stakeholders
- Building a model of support for housing to increase best practice and consistency
- Creating partnerships with other organisations to enable the delivery of support
- Contributing to a hard-working, open and transparent culture which supports continuous improvement
- Liaising with local authorities and statutory agencies to ensure the appropriate interactions with communities
This is a management role with real impact – both within Keychange and in the lives of people we support.
About you
We are looking for a values-led manager who brings:
- Experience in managing supported housing provisions, with good knowledge of Supported Housing and Ofsted regulations and sector best practice
- Experience of managing people, providing leadership and empowering development to a team delivering housing support
- Proven ability to build positive relationships effectively with internal stakeholders, external partner agencies and local authorities
- Proven ability to manage multiple priorities and find solutions to operational challenges
- Ability to travel up to 40 days per year
- Sympathetic to Keychange’s Christian values, vision and mission
You will be someone who combines operational management with high standards of support, and who leads with integrity, humility and purpose. This is a management role where you can make a lasting and meaningful difference.
The role involves regular travel across our sites in the south of England.
What we offer
- Flexible hybrid working, generally at least one day in London Central Office, with family friendly working arrangements available
- Employee assistance programme (EAP) and life insurance
- Contributory pension scheme, up to 5%, with matched employer’s contribution up to 5%
- Enhanced sick pay for up to four weeks, in accordance with our sickness procedure
Please see the attached job pack for a full job description and person specification, and more information about how to apply. Please note that we will be interviewing on a rolling basis and reserve the right to close applications early, so we recommend that you apply at your earliest opportunity.
To focus on developing and encouraging community for vulnerable adults by seeking to address the risks in society of increased loneliness.
The client requests no contact from agencies or media sales.
Job Title – Senior Delivery / Programme Operations Manager
Reports to – Director
Working Hours – Either full-time (37.5 hours per week) or part-time (minimum 22.5 hours per week / 0.6 of a full-time equivalent). If part-time, hours can be worked across 3 to 5 days depending on preference.
Location – London - Clapham / Hybrid working (minimum 33.3% - 40% of working time in the office depending on hours worked)
About Us
For over 30 years, The Money Charity has been the UK’s Financial Capability charity. We proactively provide education, information, advice and guidance to people of all ages, helping them to manage their money well and increase their Financial Wellbeing.
We believe that being on top of your money as a part of everyday life reduces stress and hardship, helps you achieve your goals and live a happier life as a result, so we empower people from all backgrounds across the UK to build the skills, knowledge, attitudes and behaviours to make the most of their money throughout their lives.
We also work to promote Financial Wellbeing in the UK by working with the financial services industry to improve practices and outcomes for their consumers, and influencing policy-makers, media, industry and public attitudes.
We are a small, passionate team with a big reach and an open mind, committed to quality accessibility and inclusiveness. We offer a flexible work environment that values creativity, personal growth and collaboration. For more information about us, please visit our website.
About The Role
We’re looking for a Senior Delivery / Programme Operations Manager who thrives on delivering efficient and pragmatic processes, procedures and systems to support the impactful delivery of our growing suite of Financial Education and Wellbeing Workshops and Programmes. You will help us get stuff done! And deliver important functions and projects yourself.
As we grow the charity, it is ever more crucial that we break down silos and duplication between our two main delivery teams (Children & Young People and Adults). You will lead on reviewing and consolidating the two processes into one for the support functions of the programme delivery teams, initially progressing priority tasks identified for 2026 as part of our recent strategy refresh, and building a pipeline of future continuous improvement projects for 2027 and beyond.
This will be a vital new role bringing order and cohesion to the vital delivery support functions. You will own and champion key programme delivery-related functions in the charity, ensuring that they are fit for purpose and are understood and used throughout the charity. Reporting to one of the Directors, you will play a key role in bridging and where appropriate joining the two teams, whilst respecting and promoting their technical specialisms and differences.
Closing Date – 11:30pm, Monday 25 May 2026
Interviews – 1st round early June (virtually)
Please visit our website for the full job description including the key responsibilities, person specification and application details. Note that we are currently recruiting for two Senior Manager roles, and further information on the other role can be found on our website as well.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help lead a high-quality supported housing service and make a real difference to the lives of people experiencing homelessness. Join SPEAR as our Hostel Manager and play a key role in supporting residents to achieve stability and move towards independent living.
SPEAR is a charity working to end homelessness across South West London. We believe homelessness should be rare, brief and non-recurring, and our teams work every day to support people into safe, stable accommodation.
We are looking for an experienced and motivated manager to lead a 14-bed, 24-hour supported hostel service in Richmond. You will oversee the day-to-day running of the service, ensuring it operates safely, effectively, and in line with SPEAR’s values, while delivering high-quality, trauma-informed support to residents with complex needs.
About the role
This is a hands-on leadership role where you will:
- Lead and manage a team including a Team Leader and Support Workers
- Ensure safe staffing levels and effective rota management
- Oversee safeguarding, risk management, and incident response
- Drive high standards of service delivery and resident support
- Build strong relationships with local authorities and partner agencies
- Ensure compliance with health and safety, including fire safety and building standards
- Support residents to progress towards independence and move-on opportunities
You will combine operational leadership, staff management, and service development to create a safe, respectful, and recovery-focused environment.
About you
We are looking for someone who:
- Has experience working with people experiencing homelessness or complex needs
- Has managed or supervised staff in a supported housing, hostel, or similar setting
- Has strong knowledge of safeguarding, risk assessment, and trauma-informed practice
- Can lead and motivate a team in a fast-paced environment
- Is confident managing complex and high-risk situations
- Has excellent communication and organisational skills
Why join us
At SPEAR, you’ll be part of a passionate, skilled team dedicated to ending homelessness. We offer a supportive environment where you can grow your career while making a meaningful impact.
Your benefits
- Generous holiday – 26 days plus public holidays, rising to 31 days with length of service
- Wellbeing & EAP – 24/7 Employee Assistance Programme with free counselling, money and legal advice
- Health support – Occupational health service and free annual eye test (with contribution towards glasses if required)
- Cycle to Work – Save on a new bike and accessories through salary sacrifice
- Season ticket loan – Interest-free loan for annual travel passes
- Moving house day – Extra day’s leave when you move home
- Financial security – Life assurance (4x salary) and interest-free emergency staff loan
- Family-friendly policies – Enhanced maternity and adoption pay, plus flexible working options
- Career development – Ongoing training, learning and progression opportunities
- Blue Light Card – Discounts across a wide range of shops, restaurants and services
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Carers First is a charity that works directly with, and for unpaid carers, providing personalised information, advice and tailored support making it easier for those caring for someone else to continue living their lives to the fullest.
We have a committed, dedicated staff team and you could be just the person we are looking for to join us to make that valuable difference in carer’s lives. We live and work through our values in all that we achieve by being positive, collaborative and ambitious and we have clear plans to scale our reach, support and impact for carers.
About this role
As a Team Lead your responsibilities would include:
- Provide day-to-day leadership, motivating and empowering the team to thrive.
- Recruit, develop, and support staff in line with Carers First policies.
- Foster a positive culture of continuous learning, role-modelling best practice.
- Ensure quality through record checks, accurate database input, KPI monitoring, and effective workflow allocation.
- Work in co-production with carers to identify needs, develop solutions, and shape services.
- Identify service gaps, create new initiatives, and seek additional funding where possible.
- Manage a small caseload of complex cases, providing personalised advice and support.
- Contribute to budget monitoring and updates.
About you
To be successful in this role you will need:
- Experience of leading and managing remote teams, empowering and developing individuals.
- Strong track record of building partnerships across health and social care.
- Commitment to equality, diversity, and inclusion in service delivery.
- Experience of person-centred assessments, co-produced support plans, and safeguarding.
- Ability to work in co-production, developing innovative approaches to meet carers’ needs.
- Skilled in building positive relationships with colleagues and stakeholders at all levels.
- Confident in using Microsoft Office, mobile technology, and social media platforms.
- Experience of using databases to record interventions and manage workflows.
- Personal integrity, emotional resilience, and alignment with the charity’s values.
- Self-motivated, flexible, collaborative, and able to maintain a healthy work/life balance.
We are looking for passionate people who are committed to the overall aims and objectives of the Charity. Carers First is committed to providing a supportive, vibrant, diverse and inclusive workplace where everyone can thrive.
Carers First Can Offer You
In return for your contribution, we have an amazing package of staff benefits including 26 days annual leave entitlement which increases with length of service, flexible working options, paid carers leave, access to our work-place pension, staff discount scheme, employee assistance programme and a Benenden Healthcare package.
Whatever you are aiming to achieve in your career, we are here to encourage, help and support you grow, through our excellent training and development programmes.
How to apply
To apply for our exciting opportunity and make a real difference to the lives of carers, please download our Candidate Pack and click on the ‘Apply Now’ button to begin your application.
Applications can only be assessed if they clearly state how you meet each of the requirements in the Personal Specification.
Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.
Interview Process
Following shortlisting, successful candidates will be contacted directly and invited to interview - Date to be confirmed.
Carers First is an Equal Opportunities Employer
Positive Collaborative Ambitious
Our new three-year strategy will enable us to grow our work to reach and support significantly more carers delivering innovative programmes of support
The client requests no contact from agencies or media sales.
Operations & Commercial Manager
Are you a dynamic, hands-on leader with commercial savvy, logistical know-how, and strong people management skills who is eager for an exciting opportunity to advance your career within an established social enterprise?
We seek an Operations & Commercial Manager to oversee the charity’s trading division, drive enterprise business development and sales growth, manage the distribution and sales of white goods and beds, and ensure strategic alignment, operational efficiency, and optimal social impact.
Position: Operations & Commercial Manager
Location: Leicester/hybrid and site based
Hours: Full-time (37 hours per week)
Salary: £35,000 per annum
Contract: Permanent
Benefits: Competitive salary, 32 days’ annual leave (pro rata for part time roles) including Bank Holidays, pension scheme
Closing Date: 28th May 2026
Interview Date: W/C 8th June 2026
The Role
We are looking for an Operations & Commercial Manager to support the strategic aims of the charity and the Chief Executive Officer.
You will partner and collaborate with the Senior Leadership Team to develop and implement trading arm strategies, business development, and policies to ensure alignment of trading operations with the charity's mission, vision, and values.
You will ensure the effective smooth running of the trading arm, meet contractual and regulatory compliance, quality assurance, and meet targets agreed by the Board of Trustees.
Key areas of responsibilities include:
- Strategic and Commercial Leadership
- Business development and sales growth
- Sales and Customer Engagement
- Supply Chain and Procurement
- Stock Management
- Logistics and Distribution
- Premises Management
- Financial Oversight
- Team Leadership and HR
- Health and Safety and Compliance
About You
We are looking for someone with proven experience in business development, managing operations, retail, logistics or trading within a commercial or social enterprise setting.
You will have:
- Excellent leadership, interpersonal and communication skills.
- Proven experience in managing operations, retail, logistics or trading within a commercial or social enterprise setting.
- A proven ability to identify and pursue new business opportunities, develop strategic partnerships, and drive growth within a commercial or social enterprise setting.
- Experience of stock management, logistics, supply chain, or retail operations.
- A strong team working ethic, able to motivate and inspire staff, encouraging knowledge sharing and peer support.
- The ability to operate on a senior level and represent The Goods Depot externally.
- The ability to make decisions, multi-task, prioritise and delegate effectively.
- Commercial awareness and financial literacy to manage budgets, targets and financial reporting.
- An excellent standard of IT including Microsoft Office (Word, Excel, and PowerPoint or equivalent), Microsoft Teams and relevant operational software (e.g., Sage, stock management and route planning systems).
- The ability to network and liaise effectively with individuals and agencies in the private, public and voluntary sectors, and governmental departments.
- The ability to achieve targets and work to tight deadlines.
- The ability to work flexibly.
We are looking for someone with a commitment to diversity, equality and inclusion within the workplace and a full driving licence, access to own transport and willingness to travel regionally.
If you are a strategic thinker with the ability to translate vision into actionable plans, then apply today!
About the Organisation
The charity believes that everyone deserves a decent standard of living, with a right to adequate food, shelter and the means to keep warm, clean and rested – no matter what difficulty they may be facing. We help to make a difference by finding funding to provide the essential items that everyone deserves.
As an equal opportunity employer, we would particularly welcome applications from people with an ethnic minority background or those with a disability, as the team are currently underrepresented in their workforce.
You may also have experience in areas such as Business Development, Trading, Dispatch, Goods, Product, Operations, Supply Chain, Procurement, Logistics, Commercial Manager, Dispatch Manager, Goods Manager, Product Manager, Operations Manager, Supply Chain Manager, Procurement Manager, Logistics Manager. #INDNFP
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Health Safety and Environment Advisor
Reference: APR20268846
Location: Home based Northern Scotland – Covering sites in Scottish Highlands, Moray and Aberdeenshire areas as well as some of the Scottish islands
Hours: Full time, 37.5 hours per week
Contract: Permanent
Salary: £34,018.00 - £36,319.00 Per Annum
Benefits: Holidays, Pension and Life Assurance
The RSPB is the UK's largest conservation organisation and we are passionate about nature. From landscape scale restoration projects and international species recovery to citizen science and inspiring individuals to take action in their own gardens, our work is diverse and often challenging but always worthwhile.
We are also passionate about caring for our workforce. We believe in creating nurturing work environments that allow people to thrive and we recognise that the commitment of our people is essential to organisational success.
This is an opportunity to contribute to our mission by joining our dedicated and inspiring workforce as a Health, Safety and Environment Advisor.
You will support operational teams to deliver work in some of the most beautiful locations in Northern Scotland and provide expert advice to other functions within the RSPB.
You will work alongside dedicated health, safety & environmental colleagues to develop and deliver organisation-wide safety and environmental procedures and standards.
The RSPB estate is varied and you will be required to advise stakeholders on the safe management of buildings and structures. This will require knowledge of fire and electrical safety, asbestos and legionella management and welfare provisions. A sound understanding of visitor management both indoors and in the wider countryside will also be required.
Teams working on our nature reserves are often involved with significant habitat management, restoration and creation work whether delivering it themselves or utilising contractors. You will be required to advise our workforce on the safe management of contractors and CDM regulations as well as the safe use of machinery and equipment.
You will support a dispersed workforce who may be based at home, one of our properties, a location within the community or in the remote countryside where personal safety and emergency procedures need to be considered.
Alongside your work in North Scotland you will provide remote support to UK wide departments and teams, which may include supporting projects, events and collaborating with your HSE colleagues.
Your workload will include delivering site inspections to check compliance against internal and legal standards, deliver information and training, review incident data, complete investigations and compile and present reports to management teams. You will support the development and review of health & safety procedures and work with teams to support their implementation. You will promote wellbeing initiatives and lead by example and play a key role in implementing the RSPB's environmental management system.
In addition to broad health, safety and environmental knowledge, good interpersonal skills will be key to this role. You will be able to form excellent working relationships and be able to use influence to ensure health, safety and sustainability are taken into account at all stages of work. You will listen to workers, gain their input and understand their challenges.
Essential skills, knowledge and experience:
- You will have good interpersonal skills and be able to form positive relationships and influence others regardless of their position within the organisation.
- You will be self motivated, be able to act on initiative and have a flexible approach to your work.
- You will have the experience and confidence to deliver safety based training and give presentations when required.
- You will support the RSPBs wellbeing initiative by showing consideration for people's wellbeing and mental health while delivering work
- You will connect with HSEA colleagues so together we can deliver continued improvement to our procedures and practices.
- You will have a thorough knowledge of H&S management systems and of legislation relevant to RSPB work activity.
- You will understand the guiding principles of managing visitor safety.
- You will be able to interpret legal requirements and internal procedures and describe them to colleagues in a straight forward and pragmatic way using excellent written and verbal communication skills.
- You will be a member of IOSH at 'Technician' level or higher.
Additional Information
- This is a permanent role of 37.5 hours per week.
- You will attend multi-day team away days several times a year which could be located anywhere in the UK.
- The successful candidate will be required to regularly visit RSPB sites in the Scottish Highlands, Moray and Aberdeenshire areas as well as some of the Scottish islands, and will be able to work remotely within this area.
- This will require overnight stays away from home and using public transport where possible.
Closing date: 23:59, Tuesday, 19th May 2026
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
As part of this application process, you will be asked to complete an application form to evidence how you meet the skills, knowledge, and experience requested.
Please note we don't use AI to screen applications.
No agencies please.
The RSPB brings people together – people like you – to protect the things that matter to us all.

Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
London isa practice and development manager
Location: Hybrid (40% office based)
Hours: Full Time
Type of Contract: Permanent
Salary: £36,435
Reports to: Deputy Head of Operations
ABOUT SUZY LAMPLUGH TRUST:
The Suzy Lamplugh Trust was established in memory of Suzy Lamplugh, a young estate agent who tragically disappeared while at work in 1986 and was later declared deceased in 1993. Created to honour Suzy’s legacy, the Trust aims to empower individuals and organisations to take a stand against abuse, aggression, and violence in all forms, supporting safety in both personal and professional lives
Role overview:
The London ISA Practice and Development Manager is responsible for ensuring high-quality, safe, and effective practice across ISA service delivery. The role focuses on referral coordination, performance oversight, quality assurance, and supervision frameworks, supporting consistent and compliant service delivery in line with contractual, safeguarding, and organisational standards.
What we offer:
At Suzy Lamplugh Trust, we value the commitment and expertise of our staff and are proud to offer a comprehensive benefits package:
- Hybrid Working: With a minimum of 40% office-based work
- Generous Leave Package: 28 days annual leave (pro-rata for part-time) increasing with length of service, plus public holidays
- Special Leave: Including days for personal milestones, like moving house or celebrating your birthday
- Pension Contribution: 5% employer contribution
- Health & Wellbeing App: Access to counselling, advice, and discounts
- Occupational Sick Pay increasing with service
How to Apply:
Suzy Lamplugh Trust is dedicated to equality and inclusivity. Please apply by submitting your CV and a cover letter detailing how your skills and experience align with the job requirements. Applications without a cover letter will not be considered.
Deadline: 14th May 2026
To reduce the risk and prevalence of abuse, aggression and violence - with a specific focus on stalking and harassment
The client requests no contact from agencies or media sales.
Job Title: Head of Insight and Impact
Reporting To: Assistant Director of Network Development and Impact
Manages: Data Analyst (direct management), Data Coordinator (dotted line)
Contract: Permanent
Hours: Full time (36 hours per week, flexible)
Salary: £49,440 - £55,620 per annum (appointments are typically made at the lower end of the salary range)
Location: Remote (occasional travel to Leicester office & other UK locations as necessary)
About Home-Start UK
Home-Start is a federated charity consisting of a central national office – Home-Start UK - and over 170 geographically dispersed local Home-Start organisations, all working together under the same identity.
We recognise that being a parent has never been easy. Every Home-Start volunteer is trained to work alongside parents to overcome the challenges they are facing. We work with parents to build on their strengths and give them the support that they tell us they need. We offer no judgement – just compassionate, confidential help and expert support. This peer-to-peer support is key to the difference Home-Start makes and often our volunteers have lived experience of the challenges their families are facing themselves.
About The Role
Head of Insight and Impact is an exciting new leadership role for Home-Start UK at a critical time as we develop and prepare to launch our new, federation-wide strategy in early 2027. You will ensure we make best use of the data and evidence that we already hold and build the insight-led culture we need to deliver on our mission.
Your key responsibilities will be to:
- Lead the development of a shared, federation-wide approach to impact measurement, transforming how we understand, evidence and communicate the difference that Home-Start makes to babies, children and families.
- Develop and embed data systems, tools and capabilities at Home-Start UK and across our federation, aligning with and enabling delivery of our new strategy.
- Design and lead a consistent approach to monitoring and evaluating the support we provide at Home-Start UK to our federation, ensuring outcomes and learning are captured and shared.
- Lead Home-Start UK’s Impact Team and work collaboratively with colleagues across the organisation and with local Home-Start teams, leveraging collective skills and expertise.
- In this busy and varied role, you will put insight and impact at the heart of our work. In a typical day you could be working with our data analyst to visualise and present the results of our latest National Data Return to the Executive Leadership Team, running a feedback session with local Home-Start teams piloting new outcome measures, and/or ensuring colleagues in our Fundraising Team have the insight they need for proposal development.
Ultimately, your efforts will help ensure that our movement can reach and support more families with babies and children facing their toughest times.
The people at Home-Start are its most important resource. Home-Start UK has been accredited with Investors in People since March 2005, which recognises the commitment we give to developing our staff.
Benefits of working for Home-Start
- Flexible working
- Family friendly policy
- PayCare health cash plan
- Enhanced employer contribution pension
- Learning and development
- DAS Employee Assistance
If this sounds like your kind of opportunity, then we want to hear from you!
The closing date for applications is Tuesday 19th May at 4pm.
First stage interviews will take place virtually on week commencing 1st June.
Second stage interviews will take place in-person at our Leicester Office on week commencing 8th June.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Home-Start UK is committed to Equality of Opportunity and Diversity. We wish to encourage applications from all parts of the community irrespective of gender, race, colour, age, sexual orientation or disability.
No agencies please.
Are you passionate about connecting young people with nature? Do you believe nature is for everyone? Do you genuinely want to make a difference?
Environmental Education School Support Officer
Salary: £ 28,365 per annum FTE (£19,855.50 per annum for 26.25 hours per week) + travel costs
Contract: Contract (fully funded until August 2027 with potential to extend)
Hours: Part time, 26.25 hours a week
Location: Based at London Wetland Centre, SW13, with frequent travel to schools in the area
About The Role
We have a fantastic opportunity for someone with the drive, skills and experience to support schools taking part in Generation Wild, our nature connection programme for primary schools, children and families in disadvantaged areas. This ground-breaking project uses story, music, art, performance and puppetry to create a sense of magic and adventure, engaging a wide range of children irrespective of their background or ability.
You will be joining us at an exciting moment, as we launch in-person support for the first time - bringing an inspiring programme of nature‑connection activities to school grounds and local nature spaces.
70,000 children have already taken part in Generation Wild and together they’ve completed over 270,000 nature activities. Your work will help us reach even more young people and take this work to the next level.
Generation Wild has been running for five years and is currently fully funded until August 2027.
Join us as we inspire a new generation of nature lovers.
About Us
WWT is the UK’s leading wetland restoration charity. Our wetland centres engage a million visitors every year. Generation Wild forms an important part of our wider learning programmes which inspire over 55,000 learners per year.
About You
You will need:
- Teaching qualification (or equivalent) or substantial relevant experience
- Current driving license as the post holder will need to travel regularly to schools within a one-hour travel distance of our London Wetland Centre
- A passion for connecting young people and families with nature and to opening up nature for all, irrespective of background
- Experience of working with children (ideally either in a school or informal learning setting)
- Ability to design and deliver inspiring nature-connection activities for primary age children and their families
- Ability to coordinate and enthuse volunteers in support of your work
- Ability to use IT (particularly Word/PowerPoint/Excel) effectively in support of your work
- A good understanding of the way schools work and the pressures teachers currently face
About Us
We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.
Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.
Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?
Why you’ll love working at WWT
- Wake up every day knowing your work is helping to restore wetlands, and our world
- Be surrounded and inspired by our team of passionate, dedicated people
- 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want
- Free entry to all our wetland centres, including your family
- Free car parking and secure bike storage areas
- Colleague discount on shopping and memberships
- Cycle to work scheme
- Contributory pension scheme
- Life Assurance of three times your salary, for peace of mind for your loved ones
- Independent personal, workplace and financial advice from our Employee Assistance Programme
Further details
- This post will be based at our London Wetland Centre but will require frequent travel to schools within a one-hour travel distance. Your travel costs for visits to schools will be reimbursed.
- This is initially a one-year contract but we are currently in talks with our funder with a view to extending both the Generation Wild programme and this post.
- Appointment to this position is subject to the successful candidate receiving an enhanced disclosure and barred list check (child).
We have a passion for engaging disadvantaged communities with nature and have a strong track record of working with young people from these areas. We would welcome applicants from a range of backgrounds. If this is a role that excites you, we want to hear from you.
Closing Date: Monday 11th May 2026
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
WWT is an equal opportunities employer and all applications will be considered solely on merit.
No agencies please.
Restore Wetlands and Unlock their Power



Are you passionate about connecting young people with nature? Do you believe nature is for everyone? Do you genuinely want to make a difference?
Environmental Education School Support Officer
Salary: £25,985 per annum FTE (£12,992.50 per annum for 18.75 hours per week) + travel costs
Contract: Contract (fully funded until August 2027 with potential to extend)
Hours: Part time, 18.75 hours a week
Location: Based at WWT Slimbridge, GL2, with frequent travel to schools in the area
About The Role
We have a fantastic opportunity for someone with the drive, skills and experience to support schools taking part in Generation Wild, our nature connection programme for primary schools, children and families in disadvantaged areas. This ground-breaking project uses story, music, art, performance and puppetry to create a sense of magic and adventure, engaging a wide range of children irrespective of their background or ability.
You will be joining us at an exciting moment, as we launch in-person support for the first time - bringing an inspiring programme of nature‑connection activities to school grounds and local nature spaces.
70,000 children have already taken part in Generation Wild and together they’ve completed over 270,000 nature activities. Your work will help us reach even more young people and take this work to the next level.
Generation Wild has been running for five years and is currently fully funded until August 2027.
Join us as we inspire a new generation of nature lovers.
About Us
WWT is the UK’s leading wetland restoration charity. Our wetland centres engage a million visitors every year. Generation Wild forms an important part of our wider learning programmes which inspire over 55,000 learners per year.
About You
You will need:
- Teaching qualification (or equivalent) or substantial relevant experience
- Current driving license as the post holder will need to travel regularly to schools within a one-hour travel distance of WWT Slimbridge
- A passion for connecting young people and families with nature and to opening up nature for all, irrespective of background
- Experience of working with children (ideally either in a school or informal learning setting)
- Ability to design and deliver inspiring nature-connection activities for primary age children and their families
- Ability to coordinate and enthuse volunteers in support of your work
- Ability to use IT (particularly Word/PowerPoint/Excel) effectively in support of your work
- A good understanding of the way schools work and the pressures teachers currently face
About Us
We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.
Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.
Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?
Why you’ll love working at WWT
- Wake up every day knowing your work is helping to restore wetlands, and our world
- Be surrounded and inspired by our team of passionate, dedicated people
- 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want
- Free entry to all our wetland centres, including your family
- Free car parking and secure bike storage areas
- Colleague discount on shopping and memberships
- Cycle to work scheme
- Contributory pension scheme
- Life Assurance of three times your salary, for peace of mind for your loved ones
- Independent personal, workplace and financial advice from our Employee Assistance Programme
Further details
- This post will be based at our Slimbridge Wetland Centre but will require frequent travel to schools within a one-hour travel distance. Your travel costs for visits to schools will be reimbursed.
- This is initially a one-year contract but we are currently in talks with our funder with a view to extending both the Generation Wild programme and this post.
- Appointment to this position is subject to the successful candidate receiving an enhanced disclosure and barred list check (child).
We have a passion for engaging disadvantaged communities with nature and have a strong track record of working with young people from these areas. We would welcome applicants from a range of backgrounds. If this is a role that excites you, we want to hear from you.
Closing Date: Monday 11th May 2026
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
WWT is an equal opportunities employer and all applications will be considered solely on merit.
No agencies please.
Restore Wetlands and Unlock their Power



If you have experience planning, creating and delivering email marketing campaigns and understand the importance of impact and purpose, this is a role where your work will be seen and valued.
As an Email Marketing Officer, you will shape how thousands of people connect with vital information, fundraising appeals and services through timely, accessible and relevant email communications. This is a practical, hands-on role for an Email Marketing Officer who enjoys collaboration, testing ideas and improving results through insight and learning.
You will join the Motor Neurone Disease Association, supporting people with motor neurone disease (MND) through effective digital engagement. As part of the Digital Engagement team, the Email Marketing Officer will help ensure email remains a trusted, engaging and consistent channel across the MND Association.
Key Responsibilities
- Plan and deliver targeted email campaigns with teams across the MND Association
- Manage day-to-day use of the email marketing platform, ensuring accurate and timely delivery
- Write, design and build emails that follow brand, tone of voice and best practice
- Support automated email journeys and stewardship communications
- Work with data colleagues to use audience data responsibly and in line with GDPR
- Analyse performance and produce clear reports with practical recommendations
- Test subject lines, content and send times to improve engagement
- Ensure all emails meet accessibility standards and work well across devices
About You
- Experience planning and delivering email marketing campaigns using an email service provider
- Strong knowledge of email marketing principles including segmentation, A/B testing, deliverability and GDPR
- Clear digital copywriting and editing skills with good attention to detail
- Confidence using data to evaluate performance and improve outcomes
- Understanding of digital accessibility in email content and design
- Ability to manage multiple campaigns and priorities
- Experience using design tools or working closely with designers
- Awareness of current email marketing trends and platform developments
Hybrid working expectations: office attendance one day per week
Further information about MND Association and full job description is available in the attached Candidate Pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
What We Offer
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
- 24/7 GP access via phone and video
- Life assurance and confidential counselling helplines
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
- Access to Benefit Hub for discounts on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
About Us
Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.
We support people affected by Motor Neurone Disease, campaign for better care and fund ground-breaking research. Because with MND, every day matters.
The client requests no contact from agencies or media sales.
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
The Country Director will provide dynamic leadership and management to develop and deliver Muslim Aid ‘s strategy in Sudan, with a focus on leading and building a high-performing, diverse team and developing strong relationships with external stakeholders that are critical to the organisation’s growth and reputation in the country.
About the Role:
- Ensure the country office’s programme strategy is responding to the country’s critical development and humanitarian needs, and is also aligned to organisation’s global strategy, mission and values.
- Enhance Muslim Aid’s reputation and brand through maintaining positive relationships other stakeholders, including government, donors, UN bodies, other INGOs, and local NGOs.
- Identify areas for capacity building with partners such as, organisational management, gender mainstreaming, human resource management, financial management, governance, etc.
- Line manage the country team and the work in the country which will include staff, budgets, funding (both institutional and local) and ensure programme delivery in accordance with Muslim Aid policies and procedures.
- Proactively seek new opportunities for funding of projects through in-country and external relationship building with stakeholders including the bilateral and multilateral development partners and the submission of self-sustainable programme initiatives.
- Ensure that there is an adequate analysis of the risks which could impact on Muslim Aid’s operations in Sudan and to evaluate the risk appetite of the Sudan Country Office.
About You:
To be successful in this role, you will need:
- Proven experience working internationally in development and/or humanitarian sector.
- Experience in a project or programme management capacity
- Knowledge, experience and appreciation of the dynamics of local NGO’s and community based development practices.
- Proven experience in monitoring and evaluation of programmes; use of quantitative and qualitative research data collection in support of programme development
- Experience of managing security, risk and legal compliance in the INGO sector.
- Excellent communication and team working skills, with the ability to build good relations both internally and externally.
Why you should apply:
Join Muslim Aid as our Country Director Sudan and take on a pivotal leadership role in shaping and delivering our strategic vision in a complex and high-impact context. You will lead and inspire a diverse, high-performing team while strengthening key relationships with partners and stakeholders essential to our growth and reputation in the country. If you are driven by strategic leadership, team development and building meaningful partnerships to support impactful humanitarian work, apply now to make a lasting difference in Sudan.
Benefits you will enjoy working for us:
- 22 days annual leave
- Medical benefits in line with MA-UK local medical benefit policy
- One-off relocation allowance*
- One-off baggage allowance*
- Hardship allowance*
- Unaccompanied allowance*
- Accommodation allowance* (or in line with MA-UK accommodation policy for local staff)
- Rest and Recuperation (R&R)*
- Two home visits per year*
Please note: Benefits marked (*) are applicable only where the successful candidate is required to relocate to Sudan.
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
Pre-employment Checks:
Due to the nature of our work with children & vulnerable communities, Muslim Aid operates rigorous safeguarding and PSEA procedures in our recruitment process. We are committed to the prevention of sexual abuse, exploitation and adopt a zero-tolerance approach to SEA, as a result, any employment with Muslim Aid is subject to the following checks prior to your start date:
- Satisfactory professional references, including safeguarding specific-enquiries.
- Criminal records check, including a Disclosure and Barring Service (DBS) check and/or an International Criminal Record Check where applicable
- Proof of eligibility to work in the national location for this role.
We will do everything possible to ensure that only those who are suitable to work with children and vulnerable people are recruited to work for us.
When life gets tough, good relationships help us through.
TLC: Talk, Listen, Change is a relationships charity that has supported people in the North of England for over 40 years.
Our aim to ensure everyone within our community benefits from good emotional wellbeing, and the key to this is maintaining safe, healthy, and happy relationships.
We’re entering an exciting phase of growth across the country and are looking for a Group Finance Director to join our Executive Leadership Team to contribute to the collective leadership of the TLC Group.
The Role
This role will lead the financial strategy and financial management of the TLC Group.
You will:
· Lead financial strategy to ensure sustainability and growth.
· Advise the CEO, Executive Leadership Team, and Board on financial matters.
· Oversee budgeting, forecasting, cashflow, and financial planning.
· Ensure strong governance, controls, and regulatory compliance.
· Provide clear, high-quality financial reporting and Board assurance.
· Lead audit, statutory reporting, and external auditor relationships.
· Oversee financial systems and processes to support growth.
· Lead financial due diligence for partnerships, mergers, and opportunities.
· Lead and develop the finance team, promoting accountability, and transparency.
About You
We’re looking for a values-led, people-focused leader with sound judgement and strong operational experience.
You’ll bring:
· Qualified accountant (ACCA, CIMA or equivalent).
· Significant senior finance leadership experience.
· Strong expertise in financial strategy, planning, and governance.
· Experience of Board reporting and working with senior stakeholders.
· Skilled in budgeting, forecasting, and cashflow management.
· Experience in financial modelling and supporting growth.
· Proven ability to lead and develop high performing teams.
· Strong analytical skills, including advanced excel capability.
· Able to communicate financial information clearly to non-finance audiences.
· Collaborative, values-led, and motivated by social impact.
The Offer
· Salary: £61,429 - £71,069
· 37 hours per week
· Hybrid working, with time spent at TLC Group offices (various locations across England).
· The opportunity to help lead a growing national service with strong group-level support.
If you’re motivated by using your financial expertise to drive meaningful social impact, and want to play a key role in shaping the future of a growing, values-led organisation, we’d love to hear from you.
Application Deadline:
The deadline for applications is Thursday 14th May 2026
Interviews expected in Manchester on Tuesday 2nd June 2026
The client requests no contact from agencies or media sales.
Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes across a number of prisons.
To ensure the continuation of our programmes during times of staff absence, we are now seeking to recruit a Prison Facilitator on a bank working basis to work across the South Central (HMP Bullingdon and HMP Aylesbury). Working closely with prisons and their staff, people in prison, Shannon Trust volunteers and mentors, this post will support with the delivery and development of our literacy and numeracy programme in the area, maximising opportunities for people in prison to learn to read.
You will have experience working within prison settings underpinned by the ability to build relationships quickly and personal qualities that include resilience, determination and a problem-solving approach. You will also have a willingness to travel, sometimes at short notice, to provide short or long term cover within the prisons in this area.
This role will be prison-based. This is a bank role and so the number of days to be worked will vary and are not guaranteed. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
These roles require prison security clearance.
Closing date: 24th May 2026
Applications for this role will be reviewed on a rolling basis, and interviews may be held before the closing date so early applications are encouraged.
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