189 Jobs

AKF(UK) JOB DESCRIPTION

1. JOB TITLE

Facilities and Operations Manager

2. REPORTING RELATIONSHIPS

JOB TITLE

FOR

2.1 REPORTS DIRECTLY TO

Head of Kings Cross Properties

Strategic direction, measuring performance against targets, regular reviews, role modelling, support, guidance, development and performance management.

2.2 REPORTS INDIRECTLY TO

AKF(UK) Property Committee

Reporting on financial results, compliance, company law, charities legislation.

2.3 DIRECT REPORTS

Facilities and Maintenance Assistant Manager

Facilities and Maintenance Officer x 3

Strategic & Operational direction, measuring performance against targets, regular reviews, role modelling, support, guidance, development and performance management.

3. JOB PURPOSE

In the heart of London’s Knowledge Quarter, the Aga Khan Centre (AKC) is a place for education, knowledge, cultural exchange and insight into Muslim Civilisations and is home to three organisations founded by His Highness the Aga Khan, The Institute of Ismaili Studies (IIS), the Aga Khan University Institute for the Study of Muslim Civilisations (AKU-ISMC) and the Aga Khan Foundation United Kingdom (AKF(UK)).

This role is responsible for managing the effective functioning of the Aga Khan Centre to provide safe, efficient, secure, legally compliant and environmentally friendly spaces for residents, employees, students and visitors.

1. Leading a small team, the Facilities and Operations Manager will be responsible for providing a seamless support service to manage and deliver high quality proactive and reactive maintenance to a standard which is in accordance with the nature of the Aga Khan Centre and provides value for money. The role covers all aspects of repairs & maintenance including plumbing, air conditioning, electrics, building fabric, health & safety and emergency support and requires the postholder to be hands on, supporting the maintenance team with technical support, knowledge & coordination as well as executing PPM plans, managing contractors and overseeing and inspecting works.

The Facilities and Operations Manager will be a natural people person who leads with warmth, fairness and consistency, builds strong relationships across the team and the wider building, and is confident in managing day-to-day people situations with empathy, sound judgment and a balanced approach.

This is an office-based role, Monday to Friday, 8 hours per day (including a 1-hour unpaid break), to be worked flexibly within the hours of 8am and 6pm. Whilst weekend work is rare, there may be occasional requirements to attend site outside of normal working hours. The postholder will also be required to be on call for out of hours emergencies.

4.  KEY RESPONSIBILITIES

 

4.1 AKC Building Operations

· Oversee and manage the teams responsible for the reception, security and cleaning.

· To prepare and keep up to date the Facilities Management (FM) Plan for AKC and the approach taken for each ‘hard’ and ‘soft’ FM service, including planned preventative maintenance and lifecycle replacements, ensuring that a suitable, safe, high-quality operating environment is provided.

· To act as a point of contact for technical support in order to reduce supplier callouts and ensure the correct supplier is allocated to resolve the problem, after issues have been looked at in-house first.

· To manage, plan and monitor the day-to-day repairs and maintenance activities of the building management team, ensuring works are completed on time, to the highest quality and in line with the approved FM plan.

· To coordinate and manage activities of suppliers working in and around AKC including checking and approving completed work, ensuring it is on budget, within agreed timescales and to the quality required.

· To act on defects highlighted in suppliers’ reports and ensure resolution following up on any unresolved issues that could affect plant or equipment performance and safety.

· To ensure the AKC maintenance reporting system is updated with work carried out and outstanding tasks.

· To ensure maintenance supplies, spares and stock levels are monitored and supplies are always available.

· To receive, review, store and respond to suppliers’ reports, i.e. lifts, eye bolts, water sampling, lighting protection, etc. and supply a level of technical advice to ensure compliance with the relevant legislation.

· To maintain and review equipment asset registers and update accordingly.

· Responsible for the Health and Safety policy for AKC and liaising with outsourced consultants to ensure that AKC is compliant and required checks are carried out.

· To maintain all maintenance and H&S documents, registers and systems at all times and act as knowledge-holder on behalf of AKF(UK) for Operation Manuals, as-built drawings, maintenance records, licences and operating certificates related to AKC.

· Working in conjunction with the AKC IT team and external providers be responsible for the operation and maintenance of the core building services systems including for FM, Room Booking and Security.

· To adhere to the AKC environmental policy promoting and driving energy & water saving initiatives as well as recycling initiatives at all times.

· Plan and implement minor projects to optimize space utilisation within AKC. Participate as a key stakeholder in major projects.

· Support the relationships with the tenants of the AKC retail units.

· Ensure that the gardens embedded within the AKC, and the surrounding grounds and gardens are properly cared for and landscaped.

· Liaise with the Estate Landlord and their agents regarding estate management, central services, infrastructure and security issues and maintenance of the public realm around AKC

· Liaise with other building managers on the KX Estate and maintain good neighbourly relations.

· Respond to emergency situations or other urgent issues involving AKC.

4.2 AKC Building Administration

· To prepare an annual operational plan and budget for the AKC building management team.

· To provide commentary and analysis for the monthly building management finance report and work with the Property Finance Manager to ensure that there is an up to date forecast at all times.

· To lead any supplier procurement processes related to building management.

· Monitor and approve all building management supplier invoices and staff expenses for payment in line with approved budgets. Seek additional approvals for unbudgeted or excess expenditure.

· To ensure that safeguarding processes are embedded into all building management operations, all building management supplier contracts and the building management policies and processes.

· To routinely review standards of service and ensure best practices are being followed and to benchmark the costs of AKC building management against equivalent buildings to assess and demonstrate value for money.

· Manage and maintain the SLA standards, KPIs and targets for the AKC building management team.

· To own the AKC building management risk register ensuring that it is up to date at all times.

· To attend the AKF(UK) Property Committee meetings

· Work flexibly in terms of working hours to support and accommodate events and incidents outside of regular working hours.

· To ensure all tasks from the Security Audit are completed promptly, while maintaining up to date policies including the Critical Incident Plan and Office Security Plan

4.3 AKC Events

· To ensure that the building management team support the events management team with all large and complex events, including organising facilities for car parking, traffic control, security, first aid, and hospitality.

· To ensure that the building management team supports the dismantling and removal of the event materials and clearing the venue efficiently.

 

4.4 People Management

· Help the AKF(UK) CEO and Senior Management Team promote an organisational culture of teamwork and service, high-quality, transparency and accountability, innovation, and inclusiveness.

· Supervise, coach and mentor building management staff, building a highly skilled and motivated team demonstrating best practice in the sector and exemplifying AKF (UK) values and behaviours.

· Oversee and set annual performance objectives and evaluate performance in accordance with the AKF (UK)’s staff performance management procedures.

· Identify staff with potential for advancement and, as part of succession planning, contribute to their development.

· Build a culture throughout the building management team of continuous improvement, in which staff are cognizant of and influence the broader learning agenda alongside delivery objectives.

Carry out any other duties as assigned by the Head of Kings Cross Properties.

5. QUALIFICATIONS, EXPERIENCE, SKILLS, KNOWLEDGE, ATTRIBUTES & BEHAVIOURS

 

5.1 Qualifications

· A degree in Facilities Management or similar qualification would be an advantage.

5.2 Experience

· Experience of staff management

· Experience of managing third-party contractors

· Experience in managing complex mechanical, electrical and plumbing systems

· Experience of managing planned preventative maintenance for hard and soft services

· Experience of working in a complex, multi-stakeholder environment

· Experience in planning programmes of work for maintenance in accordance with the buildings requirements and identifying gaps in the maintenance strategy.

· Experience of identifying trends and developing/implementing management reports.

· Experience in a similar field e.g. school, university or charity.

5.3 Skills

· Good interpersonal, customer care and liaison with a wide range of stakeholders

· Ability to explain technical issues to non-technical personnel.

· Ability to work both strategically and operationally.

· Ability to successfully manage time, plans and other related tasks.

· Ability to continuously meet targets and surpass expectations.

· Ability to lead, inspire and motivate a team to meet objectives.

· Excellent written and verbal communication skills in English.

· Good presentation skills.

· Excellent communication skills and able to communicate with internal and external customers.

· Commercially aware with good negotiating skills.

· Excellent client facing skills with the confidence to deal with people at all levels.

· Capable of working independently and collaboratively as part of a wider team.

· Good numeracy and presentation skills.

· Self-motivated, action-focused and with a proactive approach.

· Ability to always maintain a professional appearance and approach.

· Proven ability to deal with change.

5.4 Knowledge

· Knowledge of statutory legislation (Pressure Systems Safety Regs, HSG 274 Parts 1, 2, 3, 17th Edition Electrical Regs, LOLER, Working at Height Regs, etc.) and capable of verifying certification relating to the relevant statutory legislation.

· Thorough understanding of building systems (HVAC, electrical, plumbing, fire safety).

· Working knowledge of a CAFM system (Concept Evolution, TABS FM etc.)

· A good working knowledge of Microsoft Word, Project, Excel and PowerPoint.

· Awareness of sustainability and energy efficiency practices

5.5 Attributes

· Demonstrates equity, transparency and integrity with high personal and organisational ethical standards; is fair, honest and trustworthy with respect for confidentiality; inspires and builds trust and respect.

· Respectful of diversity; sensitive towards others; open and understanding toward other people’s cultures, values, autonomy, and faiths; demonstrates compassion and empathy; is courteous to others with respect for their background, religion, gender and age

· Committed to acting ethically and upholding safeguarding standards towards all staff, volunteers, and beneficiaries of the organisation.

5.6 Behaviours

· Communicates clearly and concisely, individually and across a broad scope of stakeholders and communities; expresses complex ideas and concepts in simple terms; listens to the views of others; changes communication styles to meet individual and audience needs; encourages dialogue and effective communication by others.

· Builds, maintains and deepens constructive and effective relationships with stakeholders, changes approach to achieve desired results if required.

· Has a customer focused approach, is flexible and always puts the good of others at the centre of decision making; optimises the culture of volunteerism and respect for others and is dedicated to AKF’s purpose and fulfilling the mission.

· Is a supportive team player, collaborates creating a culture of knowledge sharing and team learning. Is proactive in teamwork.

· Inspires self and others to greater performance, professional standards and results; likes to get things done; accepts new challenges and opportunities to enable self-reliance and achievement of full potential; gives and receives timely balanced feedback.

· Acknowledges creativity; adapts established methods for new uses; is focused on improving systems and processes; open to change; analyses, synthesises and challenges conventional thinking.

· Enterprising attitude that is quick to search out alternative solutions to needs or problems; creates and participates in communities of practice to establish networks of problem solving and organisational learning.

· Drives commitment to delivering high quality results with cost-effective use of resources; sets appropriate deliverables and uses innovative working methods to develop capacity, capability and a sustainable environment; has a clear vision of outcome and communicates this to inspire resources.

6. KEY RELATIONSHIPS

Internal Relationships

· AKC Events

· AKC IT

· AKC Gallery

· IIS

· AKU-ISMC

External Relationships

· Suppliers

· Kings Cross Estate

Operational Manager – Supported Housing

We are seeking an experienced Operational Manager to lead two specialist supported housing services, helping people build independence through recovery, housing and employment.

Position: Operational Manager – Supported Housing
Salary: £36,729 per annum, plus £1,218 Essential User Car Allowance and management on-call allowance
Location: Brighton
Hours: 37 hours per week
Contract: 12-month fixed-term contract 
Working pattern: Hybrid – up to one day per week working from home, with additional flexibility when report writing
Closing date: CVs will be reviewed on a rolling basis, so early application is encouraged.

About the role

This is a fantastic opportunity to lead two established supported housing services helping people experiencing homelessness, recovery from substance use and barriers to employment to move towards greater independence.

You will manage two small, experienced teams across services providing shared accommodation in Brighton. While each service has its own remit and outcomes, both focus on providing safe accommodation alongside the support people need to rebuild their lives through recovery, employment, training and increased independence.

Key responsibilities will include:

• Leading, supporting and developing staff through supervision, appraisals, training and performance management
• Ensuring services operate safely, effectively and in line with agreed outcomes
• Managing referrals and supporting effective client pathways and move-on
• Overseeing safeguarding, health and safety, risk assessments and operational compliance
• Developing strong relationships with voluntary, statutory and specialist partner organisations
• Monitoring performance, budgets, data and service outcomes
• Producing reports for stakeholders and funders
• Supporting continuous service improvement and learning
• Participating in a paid management on-call rota

About you

You will be an experienced and resilient people manager with a professional background in supported housing, homelessness, addiction and recovery, social care or complex needs.

You will have experience of line management and team supervision, alongside the ability to manage competing priorities, risk and challenging situations. Knowledge of Psychologically Informed Practice and Trauma Informed Care is important, as are strong communication, partnership-working and report-writing skills.

Above all, you will be someone who can support and motivate both staff and clients while maintaining high standards of safety, accountability and service delivery.

About the organisation

You will be joining an established Sussex charity supporting people to overcome disadvantage and achieve greater independence.

Other roles you may have experience of could include Supported Housing Manager, Service Manager, Housing Services Manager, Recovery Services Manager, Homelessness Services Manager, Supported Accommodation Manager, Complex Needs Manager, Operations Manager or Social Care Manager.

Further Note: 

Using AI in your application

We recognise that AI tools such as ChatGPT, Copilot Chat and Gemini can be helpful when preparing an application. However, we want to hear about your experience and skills in your own words, so we ask that you minimise the use of AI.

Please provide clear, genuine examples of how your skills and experience meet the requirements of the role. The STAR model can be helpful when structuring your examples.

Applications are reviewed by at least two hiring managers and AI is not used to assess applications. Applications that rely heavily on AI can sound generic and make it difficult to understand your individual experience, so please make sure your application reflects you.

Senior Safeguarding Specialist

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Role Title: Senior Safeguarding Specialist
Salary: £49,370 to £50,797 
Location: Hybrid: London
Tenure: Permanent Part time, 28 hours

ActionAid UK is a member of the ActionAid Federation, an international charity that works with women and girls living in poverty. We work with our partners and dedicated staff in 43 countries to end violence and fight poverty so that all women, everywhere, can create the future they want

Are you a keen advocate of women and girls’ rights in emergencies? 

Do you have the expertise to lead safeguarding strategy, strengthen organisational culture, and ensure robust protection from sexual exploitation, abuse and harassment?

Then we'd love to hear from you!

Reporting to the Director of People and Organisational Development, the Senior Safeguarding Specialist will provide expert leadership, advice and operational direction for the continuous development and delivery of ActionAid UK's safeguarding strategy, policies, systems and culture.

This is a pivotal role that will drive safeguarding excellence across the organisation, ensuring strong safeguarding standards, effective compliance, and a culture where safeguarding is understood as everyone's responsibility. The postholder will lead the implementation and ongoing development of safeguarding policies, processes and standards, supporting the protection of staff, rights holders, partners and the communities with whom ActionAid works.

Key Responsibilities:

• Lead the delivery and ongoing development of ActionAid UK's safeguarding strategy.
• Provide safeguarding expertise and operational leadership across the organisation.
• Ensure compliance with all Protection from Sexual Exploitation, Abuse and Harassment (PSEAH) and safeguarding policies, protocols and commitments.
• Drive the integration of safeguarding principles into all areas of ActionAid UK's work, including new funding initiatives and programmes.
• Strengthen safeguarding systems, processes, learning and organisational culture.
• Work closely with senior leaders, trustees and safeguarding stakeholders across the ActionAid Federation to promote best practice and continuous improvement

About You

We are looking for a safeguarding professional who:

• Has significant experience of leading safeguarding initiatives, frameworks and investigations within a complex organisation.
• Possesses strong knowledge of safeguarding, PSEAH and organisational risk management.
• Can influence and engage senior stakeholders with confidence and credibility.
• Demonstrates excellent judgement, analytical ability and decision-making skills.
• Is committed to feminist values, anti-racism, equity and the rights of women and girls.
• Has a passion for creating safe, inclusive and accountable organisational culture

At ActionAid UK, you'll be part of a global movement working to achieve a world free from poverty, injustice and gender inequality. Every day, our staff work alongside women and girls around the world to challenge the systems and structures that perpetuate discrimination and violence.

As our Senior Safeguarding Specialist, you will have the opportunity to shape and influence safeguarding practice across the organisation, ensuring that the safety, dignity and rights of staff, partners, rights holders and communities remain at the heart of everything we do. This is a highly visible role with the opportunity to work closely with senior leaders, trustees and safeguarding colleagues across the ActionAid Federation to strengthen safeguarding culture and drive meaningful change.

In return, we offer a supportive and collaborative working environment, flexible and hybrid working arrangements, and the opportunity to do impactful work that contributes to lasting change for women and girls worldwide.

Additional information

Diversity, equality, inclusion and belonging:

Diversity, inclusion and belonging are key to our organisational culture. We are on a journey to become not only an anti-racist organisation but one that proudly celebrates the diversity of all applicants and employees. We look forward to you bringing your full self to work, proudly sharing your unique perspective and helping us to shape our combined future. We especially welcome applications from those from under-represented/marginalised communities.

AAUK is a Disability Confident Committed organisation and as such any candidate that declares a disability will be shortlisted for interview if they meet the essential criteria for the role.

Referencing and safeguarding:

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include Misconduct Disclosure Scheme, safeguarding, criminal records and terrorism finance checks. By submitting an application the job applicant confirms their understanding of these recruitment procedures. 

ActionAid UK is committed to preventing any form of sexual harassment, exploitation, and abuse (including child abuse and adult at-risk abuse) and responding robustly when these harms take place. We expect all ActionAid UK staff and ActionAid UK representatives to share this commitment. We will not tolerate our staff or other representatives carrying out any form of sexual harassment, exploitation or abuse towards anyone we come into contact with through our work. 

Working practices:

ActionAid is committed to supporting flexible working. If you would like to discuss flexible working options, including the possibility of a job share for this role, there will be space to do so during the interview process.

ActionAid UK has a hybrid working policy for many of our roles. The requirement will vary from team to team and the responsibilities of individual roles. As a minimum, all colleagues are expected to attend the office 12 days per year, plus additional time for induction, training, and company connection days. Some roles may require in-office attendance on all days and if so, these will clearly be marked as in-office roles.

Please note that ActionAid UK does not offer fully remote working options. We encourage you to discuss hybrid working expectations at interview.

Recruitment processes:

Please note that ActionAid UK may review, shortlist and interview candidates prior to the closing date so we encourage all candidates to apply as soon as possible. If we receive a very high response, we may close the vacancy early and will not accept further submissions. Vacancies close at 23:55pm 

Hours: Full time

Pay: Up to £42,440 GBP gross per annual (additional allowances may apply during deployment)

Duration: Immediate start required. 3 months FTC with possibility of extension if funding is secured

Location: Manchester, UK (hybrid working available), with an expectation of up to 80% international travel/deployment as required by UK-Med. (Open to candidates based in the UK or internationally, with a preference for UK-based candidates due to operational considerations.)

Can you provide strategic and operational HR leadership while supporting life-saving humanitarian responses in some of the world's most challenging environments?

UK-Med is a frontline medical aid charity. Born of the NHS, we've been working for over 30 years towards a world where everyone has the healthcare they need when crises or disasters hit.

As UK-Med continues to expand its global humanitarian response, we are strengthening our people support in the field to ensure our teams can operate safely, effectively and sustainably in complex emergency settings. The Roving HR Manager – Emergency Responses will play a critical role in leading HR functions across humanitarian operations through direct deployment.

You will provide strategic and operational HR leadership across emergency responses, supporting programme start-up, scale-up and transition phases. Acting as a trusted adviser to Team Leads, Heads of Mission and senior managers, you will ensure workforce planning, employee relations, safeguarding, staff wellbeing and HR compliance are effectively managed in dynamic and high-pressure environments. A key priority for this role will be supporting UK-Med's response in Gaza, and the successful candidate must be willing and suitable to undertake deployments to Gaza and other high-risk humanitarian contexts as required.

Due to the highly deployable nature of this role, candidates must be able to travel internationally at short notice. UK-Med will consider deployment mobility, including passport eligibility and access to current and anticipated programme locations, as part of the overall assessment process.

Working closely with HR & Membership, Operations, Security, Safeguarding and programme teams, you will support rapid mobilisation, strengthen HR systems and processes, and contribute to workforce planning and organisational preparedness. When not deployed, you will help strengthen UK-Med's ability to respond rapidly and effectively to humanitarian crises worldwide.

We offer a competitive salary and benefits, a collaborative environment, and the opportunity to make a meaningful difference through humanitarian work. UK-Med is an ambitious and expanding organisation, and this role offers a unique opportunity to contribute directly to the delivery of critical healthcare in crisis settings.

How to apply

We strongly recommend that you read theCandidate Information Pack - Roving HR Managerbefore applying for this role.

To apply, please submit a current CV and answer the application questions

Please apply through our online jobs portal, as soon as possible no later than Monday 5th of OCtober 2025

This is a rolling recruitment process, and applications will be reviewed as they are received. We reserve the right to close this vacancy early should we receive a sufficient number of suitable applications. Candidates are therefore encouraged to apply as soon as possible

This role is based in the UK, and applications are accepted only from candidates with the right to work in the UK.

UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.

UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.

Accreditation Manager        

Salary: £58,000p.a.

Contract: Permanent

Hours: 37.5 hours per week 

Location: Wigan or Home Based with extensive travel throughout the UK and occasional international travel.

Keep Britain Tidy is one of the UK’s leading environmental charities. At a time when we are living in a world that is facing its greatest environmental challenges, the work we do has never been more important or more urgent.

About the role

This is a leadership role for someone who can combine strategic thinking, strong project management, commercial awareness and excellent stakeholder engagement. You will ensure our accreditation programmes continue to inspire participation, generate income and deliver measurable impact for people, places and the environment.

As Accreditation Manager, you will lead the strategy, growth and delivery of our accreditation programmes, ensuring they support accessible, high-quality places, promote wellbeing and sustainability, generate income and demonstrate measurable impact. You will oversee budgets, partnerships, quality assurance, impact reporting and programme teams, while acting as a senior contact for government, sector bodies, partners, customers and stakeholders in the UK and internationally.

We are looking for someone with strong leadership, project management and relationship-building skills, together with the confidence to work with senior stakeholders and represent the organisation externally. You will bring experience of managing budgets, developing commercial or partner-funded relationships, solving complex problems and leading teams to deliver high-quality outcomes.

Knowledge of the green spaces sector is essential, while knowledge of the coastal and hospitality sectors would be an advantage.

Benefits

All our roles benefit from generous holiday entitlement and pension contributions, including the opportunity to join the UK’s first net zero carbon pension scheme and to receive extra days leave for using alternatives to flights. You can view our range of benefits on our website.

Diversity & Inclusion

We are committed to building a diverse workforce and welcome applicants from all backgrounds including those from underrepresented groups.

If you need any reasonable adjustments throughout the recruitment process, please let us know. 

How to Apply

If this sounds like the perfect role for you and you’d like to help us make a difference, we’d love to hear from you.  Please review a copy of the full job description and ensure you meet the essential criteria before applying. 

After reading the application information, if you would love to work with us please continue to apply.

As part of the application process you will need to answer 3 sift questions relating to your relevant experience and submit your tailored CV which highlights how you meet the essential criteria of the role.  We also ask that you complete equal opportunities monitoring information as we want to try to make sure that our workforce is representative of the population and we are not excluding any community. Please note that this information will be held separately.

Please submit your application before the closing date.

The deadline for applications is 09:00 Monday 28 September 2026. Please note we reserve the right to close this vacancy early, so recommend that you submit your application at the earliest opportunity. 

Interviews will be held via MS Teams on 14 or 15 October 2026. 

If you require an in-person interview, please let us know. 

We have signed the pledge to always #ShowTheSalary for the roles that we advertise.

No agencies please.

About the role

We are seeking an Operations and Facilities Assistant to work closely with the Head of Operations to ensure the effective and efficient running of the organisation’s administrative systems and day-to-day activities.

This role supports the work of the whole organisation – supporting on a wide range of administrative tasks across People, systems, IT, and building management.

The Operations & Facilities Assistant will often be the first point of contact for the internal staff ticket system, playing a key role in responding effectively to enquiries, as well as supporting key projects within the People & Operations team.
• Ensure cover in the building, as part of an agreed rota managed by the Head of Operations, acting as the first point of call for staff and visitors.
• Monitor inboxes and respond to incoming emails, fielding emails to relevant people in the organisation as required.
• Action tasks from our internal ticket system and shared mailboxes, across People, IT, systems, and facilities.
• Provide administrative support to HR functions such as supporting recruitment, on-boarding and offboarding.
• Order materials, including office and staff equipment, stationery and sundries
• Provide general facilities and building management assistance, as well as working across Health and Safety
• Report and liaise with contractors or external parties about any office and building repairs
• Support the Culture & Development Administrator with training and events through researching providers and booking venues
• Provide administrative support of individual projects as directed and delegated by the Head of Operations
• Provide general administration for staff and volunteers for expenses, IT support, office supplies, etc.
• Collect and distribute post
• Support Subject Access Requests and help organise redaction and delivery with the Data Protection Officer
• Support the wider work for the People & Operations Team, the Finance team, and Wider Leadership Team
• To participate in any additional duties as needed

For more information on this role please download the attached job description.

Location Galop’s offices are located in central London. This role will be hybrid, 3 days working in the office, 2 days working from home.
Hours Full time (35 hours per week)
Contract Permanent
Reports to: Head of Operations
Salary Salary band H, starting at H1 £27,082.27 per annum (including an inner London weighting of £4,296.25)
Closing date Applications should be submitted by 10am 2nd October 2026. Interviews will be held w/c 12th October 2026.

REF-230914

Neo-Natal Support Worker 

£27,000 + Company Car (with an approx. retail value of £23,000-26,000, taxable benefit in kind of £6-£8k) and other excellent benefits

This role covers the South West of London, including Chelsea & Westminster catchment area.

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

This Best Companies Top 100 mid-sized organisation and Top 20 Charity is looking to appoint a Neonatal Support Worker (35 hours, 5 days per week) as part of a developing programme delivering high quality wrap-around care and support to families with a baby receiving treatment on the Neonatal Intensive Care units within the London & South East region, working collaboratively with the multi-disciplinary team supporting the families.

Reporting to the Family Support Manager of the London & South East Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness. You will enjoy responsibility for managing your own schedule, remaining flexible to the needs of the families on your caseload.

Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a special care baby unit/community environment and those with a recognised qualification in health or social care.

· A warm, inclusive approach to achieving goals quickly and correctly

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We are proud to be a Best Companies Two-Star rated organisation, an outstanding place to work! As a Top 10 Charity, we have a range of fantastic benefits that we offer our employees, including:

• Control over your own schedule, based on the needs of families on your caseload, to balance home and working life

• Company car for front line care posts (car P11D value of £23,000-26,000, taxable benefit in kind of £6-£8k)

• Pension scheme where we contribute 5% of your salary and you contribute at least 3%

• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 days to use in your 10th or 20th year of service (pro rata for part time)

• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

• Time off in Lieu

• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

• Access to the Blue Light Card Scheme, and other rewards and discounts

• Bike to work, season ticket loan and payroll giving schemes

• A recommend a friend recruitment bonus scheme

• Robust training and development programmes to support your learning and growth.

If you’d like to find out more about these benefits and working with us, please visit our why work with us page on our website.

More information about us and our recruitment process can be found in our Candidate Pack on our website.

Development opportunities:

As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.

Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, introduction to play, drawing and talking training.

The programme aims to provide a building block for you to individually tailor your own learning and development needs.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

Please visit our website and apply online.

Please disclose on your application form if you have used AI for any part of your job application.

Interviews will take place at our London & South East Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.

There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.

Director of Conferencing  
Hours: Full-Time, 36.25 per week (0.8 FTE may be considered)  
Contract: Permanent  
Salary: £71,566 to £75,914 depending on experience  
Location: Trinity Lane, Cambridge, CB2 1TL 

The Role 

The Director of Conferencing is a new role, created to lead the strategic development and delivery of Clare’s conferencing business, which provides a vital income stream to enable the College to sustain its core educational mission. The role-holder will manage key client and partner relationships, and drive revenue growth and profitability through strategic market positioning, while remaining sensitive to the needs of the College community and the rhythms of the academic year. In addition, the role-holder will have overall responsibility for the events team including support services.

The Director of Conferencing is a senior, multi-faceted role, involving sales strategy, financial planning, forecasting, marketing and communications, and operational delivery. The role-holder will play a crucial part in motivating and guiding colleagues across multiple departments to achieve an annual revenue target of £4 million+, and through this, to make a contribution to College income of £2 million per year.

About Us 

Clare College is the second oldest of the 31 Colleges in the University of Cambridge. Regarded as one of the most progressive and informal, Clare is renowned as a College that achieves academically at the highest levels, whilst also being welcoming, forward-thinking, and inclusive. 

Located in the heart of Cambridge city centre, the College is extraordinarily beautiful and famed for its gardens on “the Backs” (the famous backs of the Colleges that overlook the River Cam). Our gardens are widely renowned as some of the best in Cambridge and are valued by all members of the College, as well as our guests. Clare’s Old Court, a Grade I listed building, is the centre of the College and is unique among the ancient Cambridge Colleges in having maintained its architectural integrity over the course of its history. 

Salary and Benefits 

The annual salary will be up to £71,566 and £75,914 depending on experience. An additional, performance-related bonus will be considered if the role-holder exceeds targets for income generation, profitability and the satisfaction of the wider College community. In addition to this the post holder would be eligible for meals on duty. This is a permanent role at 36.25 hours per week. The role will require working outside office hours for some events. 

We also offer membership of a defined salary sacrifice pension contribution scheme, a Healthcare cash plan and parking. 

The closing date is Tuesday 6 October 2026 at 9am  
Shortlisted applicants being interviewed shortly afterwards. 

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to the principles of equal opportunities, diversity and respect and want to be known as an employer that invests in its staff, recognising and rewarding them for their commitment.

No agencies please.

North-West GCSE Resits Senior Programme Coordinator
Our charity delivers a series of interventions that help disadvantaged learners in Further Education to secure gateway English and maths qualifications that unlock opportunities. These interventions include our award-winning GCSE Resit Tuition Programme, for those resitting GCSEs, our Functional Skills Tuition Programme, supporting those on or aspiring to undertake apprenticeship programmes, and training and resources to support teachers and leaders of English and maths in Further Education.

Our benefits include: 

• 36 days of holidays per year (including bank holidays) 

• Ongoing learning and development opportunities 

• Flexible hybrid and remote working 

• Cycle to work scheme 

• Employee Assistance Programme 

• Termly ‘in-person’ team development days at our offices in London 

• The opportunity to work in a progressive and socially conscious, growing organisation where we can have an outsized impact on its success and development. 

About the role

As a Senior Programme Coordinator, you will lead the day-to-day delivery across a portfolio of partner colleges. Acting as the main point of contact for students, tutors and college staff, you will build strong working relationships, maintain a consistent on-site presence and ensure programmes are delivered smoothly, professionally and in line with agreed standards and KPIs. 

You will take ownership of programme performance across your portfolio, with a particular focus on student enrolment, attendance, and session dosage targets. You will oversee programme logistics, monitor delivery quality, and work proactively to maximise student participation and tutor effectiveness. This role requires strong organisational skills, attention to detail and the ability to respond quickly and effectively to operational challenges. 

You will also play an important role in maintaining high-quality partnerships with colleges, ensuring stakeholders receive clear communication, accurate reporting and responsive support throughout programme delivery. Alongside this, you will contribute to wider organisational priorities, including safeguarding, tutor development, programme improvement and initiatives that strengthen student outcomes.

As a Senior Programme Coordinator, you will be expected to role model best practice to the wider Programme Coordinator team, working collaboratively to problem solve, and work with your Programme Manager to ensure strategic approaches to meeting KPIs. This is a highly collaborative, delivery-focused role suited to someone who enjoys a challenge, is confident managing relationships.

MAIN DUTIES & RESPONSIBILITIES

See recruitment pack 

ABOUT YOU

You will: 

• Thrive in a busy, fast-paced environment and enjoy managing multiple priorities effectively.
• Be passionate about improving outcomes for young people, with a genuine commitment to tackling educational inequality.
• Enjoy working collaboratively with colleagues, tutors and college partners to achieve shared goals.
• Be comfortable working independently, taking ownership of your workload and delivering results with minimal supervision.
• Demonstrate initiative and a proactive approach, identifying opportunities and resolving challenges effectively.
• Be highly organised, detail-oriented and able to manage competing demands without compromising quality.
• Take accountability for your work and be confident making decisions and driving progress.
• Be resilient, adaptable and solutions-focused when responding to challenges.
• Be motivated by working in a mission-driven organisation where your contribution has a direct impact on learners' success and future opportunities.

The closing date for applications is 9:00am on Monday 28 September. Applications received after this time will not be considered.

NEXT STEPS

Suitable candidates will be contacted after the closing date. Screening calls will take place on the Thursday 1st & Friday 2nd October. These will take place online.The first-round interviews will be held online onTuesday 6th October & Wednesday 7th October, followed by a second in-person interview Thursday 15th October(London). You will be able to expense your travel for this interview. 

We value diversity and actively encourage applications from people of all backgrounds, particularly individuals from ethnically diverse communities who are currently underrepresented in our sector. We are committed to building an inclusive workplace where everyone feels they belong.

For full details on responsibilities please see the recruitment pack. 

Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.

Job title: Lived Experience Facilitator – Peer Support
Post no: 669
Area covered: Central Bedfordshire and Bedford (Dunstable, Biggleswade, Leighton Buzzard and Ampthill and Bedford)
Hours: 15 hours per week. Tuesday, Wednesday, Friday
Working pattern: Tuesday – (HQ Flitwick 10am to 12pm) and (Ampthill) 12pm to 3pm, Wednesday – HQ (Flitwick) 10am to 3pm, Friday – 10am to 3pm (Biggleswade) OR (10am to 3pm) Leighton Buzzard
Contract: Permanent
Salary: £24,454.04 per annum FTE (£9,913.80 per annum actual for 15 hours per week)

About the Role and the Service

This role offers an exciting opportunity to join our Peer Support service for Central Bedfordshire and Bedford.

As a Lived Experience Facilitator, you will be at the heart of the service, using your lived experience of mental health difficulties and recovery to facilitate and guide peer support group sessions.

You will also hold a one to one mentoring caseload, using your lived experience to empower people to take meaningful, practical steps in their recovery, supporting them to building confidence, resilience and independence within their communities.

In addition, you will assess individuals’ suitability for the service and signpost to wider services where necessary. There will also be opportunity to support events in the community to raise awareness of Mind BLMK services and build professional relationships with local organisations.

About You

You will need to be empathetic, energetic and deliver a person-centred approach in a non-judgemental way, collaborating with people to empower and engage them.

The successful candidate will work with the Bedfordshire Wellbeing Hub Service Manager to ensure that the Peer Support service is delivered effectively in line with best practice.

You have an understanding of Peer Support, a minimum of 2 years’ experience working with people with mental health needs and supporting recovery as well as personal lived experience of mental health challenges and recovery You can build constructive working relationships with a wide range of people, including those from culturally diverse communities.

A strong communicator, you are able to build positive peer relationships, maintain professional boundaries, manage challenging situations calmly, and work collaboratively as part of a multidisciplinary team. You are committed to empowering others, embracing lived experience as a valuable asset, and are comfortable using IT systems and travelling across Bedfordshire to deliver services.

Entitlements/benefits:

• 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
• Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
• Optional Health Plan
• Discounts available through Blue Light Card & Tickets for Good
• In-house and external Learning and Development as appropriate for the role.
• Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)

If you have a passion for working in mental health and possess the required skills, we would love to hear from you.

Closedown: Monday 28th September 2026 at 5pm
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We encourage applications from people of all backgrounds and are committed to creating an inclusive workplace where everyone feels valued and respected.

Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.

Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.

No agencies please.

Support Havering residents in, or at risk of, fuel poverty by fitting simple energy-efficiency measures in their homes. These include putting up curtain poles and thermal curtains, installing radiator reflector panels, draught-proofing, fitting LED light bulbs and distributing timer switches etc. 

Working as part of our handyperson team, you will deliver kind and friendly person-centred services to diverse communities across east London and Essex. You will work with people referred by our community partners, our hospital discharge teams, and wider AUKEL colleagues to help older people remain safe in their homes. 

Active Essex Foundation is a successful and growing charity dedicated to creating the conditions for young people and communities across Essex to thrive. Our work focuses on three core areas: improving young people’s mental health, reducing vulnerabilities to youth crime and exploitation, and strengthening communities through trusted relationships and positive engagement.

A defining feature of our approach is our network of more than 100 Locally Trusted Organisations (LTOs) across Essex. These community-based organisations are at the heart of our delivery model, providing trusted relationships, local insight and direct support within the communities they serve. Working closely with our LTO network enables us to reach those who may be least likely to engage with traditional services and ensure support is tailored to local needs.

Through partnerships with our LTOs, we deliver programmes that use physical activity, mentoring and community support to build resilience, improve wellbeing and reduce inequalities. This role will play a key part in developing and strengthening these relationships, helping our LTO network to maximise its impact and deliver positive outcomes for young people and communities across Essex.

Everything we do is shaped by the real experiences of the people we serve, ensuring our interventions are meaningful, accessible and rooted in what communities tell us they need.

Active Essex Foundation works to improve life chances for young people and communities across Essex by focusing on three core areas: mental health, youth crime prevention, and strengthening communities. Through our programme structure, we co-design community-led initiatives that use physical activity and positive engagement as tools to build resilience, improve wellbeing and reduce inequalities.

The Sport for Development Officer will play a key role in supporting the delivery and growth of these programmes. Working closely with our programme leads, locally trusted organisations (LTOs), and community stakeholders, the postholder will help strengthen organisational capability, and ensure high-quality delivery across our mental health, youth crime prevention and community strengthening work. The role will also contribute to the leadership of workstreams aligned with our strategic Outcomes, supporting the Foundation’s mission.

The ideal candidate will bring strong relationship-building skills and experience of working collaboratively with a diverse range of stakeholders. They should demonstrate a track record of delivering impactful projects or initiatives at local or county level, applying a systems approach to complex community issues, and using strengths-based methods to build resilience and capacity within local organisations.

The post holder will work with AEF staff across the business to deliver the duties and responsibilities set out below.

Operations & Administration Manager Vacancy

Application Deadline: Friday 25th September 2026

Job Title: Operations & Administration Manager

Salary: £35,000 + (Dependent on Experience)

WLIC Ealing Masjid is seeking to appoint a highly organised, motivated and enthusiastic Operations & Administration Manager who will be responsible for the efficient day-to-day administration, operational coordination, services delivery, facilities oversight, guest reception and event support of the Centre.

This is an excellent opportunity to join an exceptional WLIC staff and management team, see attachedjob desciption. 

Only the applicants shortlisted will be notified. Any offer of employment will be subject to references, an enhanced DBS, qualifications, medical and other statutory checks being satisfactory.

Hope Nottingham's vision is to inspire and grow communities of hope across Nottingham where local people are enabled to volunteer to support those in need, addressing poverty of resources, reducing loneliness and providing spiritual support. We are rooted in our Christian faith and currently have a staff team of 9 and support over 320 volunteers in teams across Nottingham.

We are looking for an energetic, compassionate, highly organised and values-led Charity Area Teams Manager to lead and inspire our staff, volunteers, and service delivery teams, as they deliver practical help, community connection and Christian care across our food banks, hubs and community activities.

In this pivotal role, you will oversee the effective management of team operations, ensuring that service standards are consistently met and that our charitable initiatives reach those in need. You will ensure activities are safe, welcoming, well-planned and aligned with Hope Nottingham's vision, mission, values and Theory of Change.

Responsibilities

• Lead and support staff through objectives, reviews, training and wellbeing conversations
• Recruit, induct, develop and engage volunteers and volunteer leaders
• Oversee service delivery across multiple locations, maintaining safe, inclusive and welcoming standards, focused on making a real difference in our communities
• Act as Safeguarding Coordinator and escalate concerns appropriately
• Use feedback and impact information to improve support, training and delivery
• Uphold and promote Hope Nottingham's Christian ethos while welcoming people of all faiths and none
• Ensure compliance with organisational policies, safety standards, and legal requirements across all service activities.
• Foster strong relationships with community partners, stakeholders, and local organisations to enhance outreach efforts.
• Monitor operational metrics and prepare reports to evaluate team performance, identify areas for improvement, and celebrate successes.

Skills

• Proven team management, volunteering and service delivery experience in a charity, community, church or social action setting.
• Approachable and confident communication skills both verbally and in writing to represent the organisation both compassionately and professionally
• Ability to lead diverse teams effectively in a fast-paced environment, balancing compassion with accountability
• Strong organisational skills with the capacity to manage multiple priorities simultaneously
• Ability to adapt quickly to changing circumstances while maintaining focus on service quality
• Demonstrable commitment to community service and organisational values.
• Proficiency in using office 365 and service related software

A full driving license and access to a car are essential.

28 days holiday per year (includes 3 days between Christmas and New Year) + bank holidays, Life Assurance, 3.5% employer pension contribution, wellbeing scheme including access to counselling and bi-annual staff team retreat days.

There is a genuine occupational requirement under the Equality Act 2010, Schedule 9, for the postholder to be a practising Christian because the role supports Hope Nottingham's Christian ethos, prayer, chaplaincy and faith-based activities.

If you are passionate about developing people, volunteering and community transformation, we would love to hear from you.