Jobs
Are you looking for a job where you will be supported to gain skills and qualifications?
Searching for a role where your qualities and expertise will make a real difference to people’s lives?
Hoping for a varied, interesting workload as part of a friendly, supportive team?
If so, then read on!
A bit about us
We are an independent charity and one of the UK’s largest providers of advocacy, advocacy-related projects and Healthwatch services who make sure people are heard when it matters most.
At The Advocacy People we have a team of amazing and dedicated staff who provide high-quality, confidential, independent advocacy services, supporting clients, often vulnerable and/or excluded, in having a say about issues that are important to them and decisions that are being made about their lives.
For more information about advocacy and what we do, please go to our website where you will also find information about our attractive benefits package on the Jobs Vacancies page.
We are looking to recruit a multi-skilled advocate to join our busy Kent, London & Sussex multi- disciplinary team, starting salary £23,314 per annum + Inner London Weighting £2,400 per annum.
About the role
A mix of home-based work and in varied community settings, and on Teams, you will need to be able to work on your own and link in with support from the wider team. As an advocate, you will support people to explore options, looking at their rights, wishes and feelings and support them to speak to professionals about their choices. There is an element of active participation in the promotion of services via networking and attending promotional events.
What we need from you
We are looking for someone with the creativity and enthusiasm to support people in difficult circumstances, ideally with experience in a health or social care setting and/or working with vulnerable people. Level 3 Advocacy qualification and a working knowledge of the Care Act, Mental Capacity Act and/or Mental Health would be desirable but, we can offer training. We will need you to be able to work from home but also as part of a large team, with the confidence to engage with a variety of audiences. You will need to have skills in communicating with a variety of different people. The people we support at The Advocacy People are often in the process of some difficult decisions and you will need to be supportive and boundaried in your approach.
As this role is home based with regular travel, mainly but not exclusively in the Southwark area, you must have access to both a stable home broadband service and your own transport as well as flexibility with working hours. We also need you to live in the London area.
What happens next
If we sound like an organisation you would like to work for, please go to our website Job Vacancies page for further information, including the Job Description/Person specification, and to start your application, unless already there, in which case, apply today!
All applicants invited to interview will need to bring evidence (photographic where possible) of their right to work in the UK. New employee start dates will only be confirmed once relevant checks, including enhanced DBS clearance, and 2 satisfactory references have been received.
Closing Date: 9am 29th April 2024
Interview Date: w/c 6th May 32024
Interview venue: Microsoft Teams
We look forward to hearing from you!
The client requests no contact from agencies or media sales.
Hours: 22.5 – 37 per week (part time or full time, depending on experience)
Responsible to: Law Centre Manager
Applications closing date: 29 April 2024 (9.00am)
Reserved interview dates: 7 – 8 May 2024
Are you an experienced caseworker with an excellent knowledge of welfare benefits law? Could you support our welfare benefits team?
North Yorkshire Citizens Advice and Law Centre has an exciting new role available for a Welfare Benefits Supervisor. This role would suit someone who meets the Legal Aid Agency’s supervisor standards. You will be responsible for supporting our welfare benefits projects and helping the team of advisers to provide high quality advice and deal with cases from our generalist service right through to representation at tribunal and court.
The successful candidate will be an effective communicator with an ordered approach to casework and the ability to motivate a diverse team.
Our service is in demand like never before and our goal is to help everyone find a way forward, whatever problem they face. If you are looking for a rewarding role, then this could be the perfect opportunity for you.
This position can be undertaken as a hybrid role with at least 2 days per week based in your choice of one of our North Yorkshire offices (Northallerton, Richmond, Malton, Scarborough, Selby, Harrogate, Whitby and Skipton).
Job Title
Operations Assistant
Salary
£25,000 - £28,000 per annum - pro-rata for part time working
Location
We operate as a remote-first organisation, providing an office in Central London. Given that this position contributes to office operations, it will be hybrid, requiring at least one day in the office per week.
Reporting to
Senior Operations Manager
Employment Type
Permanent part time (15 hours per week)
We are open to a flexible work pattern that suits your needs. Ideally we would like someone to work for 3 hours, every weekday.
Application Closing Date
10am Monday 29 April 2024
Introduction to the role
This is an opportunity to help support a busy organisation doing important work. Your work will make it possible for us to support a team of fact checkers, communicators, fundraisers and technologists.
Millions of people use our fact checking, including most of the major internet companies. We get powerful people and institutions to correct the record, including politicians and the national media. We are campaigning to ensure that the power to shape online debate is scrutinised and not abused.
We’re looking for someone who can support our talented team of 40 people, by making sure the organisation runs smoothly and being a ‘go-to’ person.
You will join our small Operations team who manage our finances, governance and people operations. We oversee policies, processes and systems so that it is easy and enjoyable for people to do their best work. That means making sure everyone has what they need to do their jobs. You will manage queries, provide basic IT and financial support, support recruitment and make sure people have a good experience whether they are starting or leaving us. You’ll keep the office running smoothly and make sure we have up to date documentation.
If you are interested in applying but not sure you have all the skills, please do apply. We are open both to supporting learning on the job and to rearranging tasks within the team to suit the skillsets of the best applicant
Job Definition
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Manage incoming internal and external queries via post, the admin and team email addresses, the operations Slack channel, main phone line and any operational queries (via Freshdesk)
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Manage any necessary purchasing to ensure the team have what they need to work effectively
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Support the Fundraising team with correspondence to donors and mail campaigns
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Provide basic IT support to the team by monitoring the IT Support Slack channel, ordering equipment, providing instructions for how to use Google Workspace, Trello and Slack, and equipment such as laptops and cameras used in hybrid meetings
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Support the Senior Operations Manager with bookkeeping to enable the SOM / accountants to produce timely and accurate management accounts
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Support the People Operations Manager with recruitment by posting job adverts on our website and third party channels, managing communication with candidates and setting up new team members with everything they need to get started at Full Fact
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Manage the tasks involved with people leaving the organisation.
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Support the Senior Operations Manager with coordination and minute taking of Board, Committee and Management Team meetings
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Ensure a well run office by managing supplies and liaising with the facilities team (e.g. delivery of water bottles, ensuring facilities are working, setting up the office for team events)
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Keep registers up to date (e.g. fixed assets, abuse register, software register)
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Support the team with travel arrangements
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Support the People Operations Manager with coordinating training and development initiatives
Outcomes
In the first 6 months you can expect to:
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Successfully create a conducive environment for our team during the office move in collaboration with the Senior Operations Manager.
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Achieve streamlined and efficient management of IT equipment for both new starters and leavers.
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Deliver a great candidate experience for candidates by supporting the People Operations Manager with recruitment activities.
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Optimise operational costs by identifying and acting on savings opportunities.
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Organise our team social events to celebrate our teams’ achievements in an important year for our work.
What we are looking for from you
Political impartiality and sensitivity:
You are committed to the political neutrality of our work and have a good understanding of impartiality (please see the rules on our website).
Understanding of public debate in the UK and sensitivity to the political context we work in.
Job skills/competencies
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Proven experience in an administrative or operational support role.
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Experience with accounting packages, ideally Xero.
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Experience with Excel/ Google Sheets.
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Proficiency in Google Workspace, Trello and Slack.
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Minimum of GCSE Mathematics (or equivalent) at grade C/4 or above.
Personal skills/competencies
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Strong organisational and time management skills, with the ability to prioritise tasks effectively.
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Excellent communication and interpersonal abilities.
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Attention to detail and accuracy.
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Flexible with a ‘can do’ approach to work
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Understands the importance of confidentiality.
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Ability to work independently with minimal supervision and as part of a team.
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Commitment to the mission and values of Full Fact.
What we offer
Starting salary of £25,000 - £28,000 per annum pro-rata depending on experience.
Workplace Pension
Generous holidays
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25 days holiday plus bank holidays.
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In addition, we close the office for a period between Christmas and New Year.
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Day off for moving home.
Comfortable, centrally located London office with good transport links.
Employee Assistance Programme.
How to apply
Upload your CV and cover letter using the link below by 10am on Monday 29th April, 2024
Our recruitment platform will remove identifying details such as email addresses to allow us to sift applications anonymously
Before applying, please read the requirements we place on staff to protect Full Fact’s independence and non-partisanship. This can be found on our website.
How the application process will work
We want to see you at your best to understand your strengths and the contribution you could make at Full Fact with strong support, including for your learning and development. We also want to make sure that we use your time well during this process and don’t ask for more from you than we need to. We will make any reasonable adjustments we need to make to this process to help ensure you can perform at your best. For more information about this before applying, please contact us.
The interview panel will be Charlotte Ross (Senior Operations Manager), Laura Dewis (COO) and Sophie Hale (People Operations Manager).
The process starts off with an anonymised covering letter and CV. This will be read by at least two people to produce a shortlist for interview.
The first round interviews will be a phone (not video) interview, lasting no more than half an hour, at a time that’s convenient for you. We will record it so at least two people can review each interview to decide who we invite back for the second round. The recordings will be deleted at the end of the process.
The second round will include a structured interview and a timed task which assumes no prior knowledge. The task can be completed prior to the interview, at a time that most suits you.
The interview will be with the full panel by video and last no more than an hour. We’ll tell you everything you need to know to prepare, including anything we’d recommend reading in advance
The client requests no contact from agencies or media sales.
Salary: £23,845 per annum
Location: In Person, York, North Yorkshire.
Contract/Hours: Permanent, Full-Time, Working 37 hours per week.
Benefits:
- A generous annual leave entitlement of 29 days PLUS bank holidays
- Up to 5 more days leave for continuous service plus the option to buy and sell leave.
- Gain professional qualifications with excellent training, and development opportunities.
- Flexible maternity, adoption, and paternity packages.
- A pension with a up to a 7% employer contribution rate. Plus, if you pay in to the pension you will receive life assurance cover.
- Staff discount portal with your favourite brands.
- Blue Light Card eligibility with 15,000 discounts from national retailers.
Vulnerable children in the UK need your help.
Wherever you work in the Action for Children family, you'll be helping to change the lives of the most vulnerable children in the UK.
Last year, we helped more than 670,000 children and families across the UK. From direct work in communities to national campaigning, we are focused on making sure every child has a safe and happy childhood, and the foundations they need to thrive.
Why Action for Children?
Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It's the sense of purpose that drives us every single day. Because we know that, when we work together, we can make a huge difference to bring lasting improvements to vulnerable children's lives.
A bit about the role
We have an amazing Action for Children team who run a good vibrant Ofsted registered nursery at HMP Askham Grange from birth to 3 years, but predominantly with a maximum of 11 children up to the age 18 months, which gives us the time and scope to fulfil our role to a great depth. It is an open prison for women in a converted manor house - a completely different environment to high-security facilities. There is even an attached Garden Centre and Coffee Shop.
The focus is rehabilitation and resettlement for women at the end of the sentences - some are mothers of young children. Our nursery team in the Acorn Family Centre provides a stimulating and fun environment where support and education are paramount for these infants and their mums.
We are looking for a highly skilled, enthusiastic Early Years Practitioner to provide a range of stimulating activities for children aged 0 - 2 years in line with the Early Years Foundation stage. You will work as part of a team, led by Early years Co-ordinator.
How you'll help to create brighter futures
- Provide individually or as part of a team, practical quality care, support interventions and range of activities and experiences to children, young people, and families, as advised and in line with agreed plans.
- Be alert to child protection and safeguarding issues and inform appropriate line managers about concerns in line with our safeguarding policies and procedures.
- Facilitating early years group meetings.
- Contributing and supporting team lead in the centre's self-evaluation and action planning.
- Preparing and supervising dedicated areas/rooms within the setting on specific working patterns through planning, managing ratio of children, provision of a stimulating and appropriate range of activities and ensuring health and care needs are met.
Let's talk about you.
- Level 3 early years and childcare qualification e.g. NNEB, CACHE, NVQ
- Experience working in an early year's childcare setting or a setting working with children aged 0 to 5 years.
- Previous experience working in a nursery setting aged 0 to 5 years.
- Pediatric First Aid Qualification & Food Hygiene or ability to achieve.
- Ability to keep the child as the focus and ensure their feelings and wishes are represented in record keeping.
Working here is so much more than a job. Whether this is a career change for you or the next step in your journey, we'd love to hear from you.
Good to know.
Application Process
Please note we are unable to offer visa sponsorship for this role.
Closing date: 26th April 2024
Interviews will be held on 7th and 8th of May 2024
There are five sections to complete: Personal Details, CV, Supporting Statement & Information, Equality & Diversity, Submission & Declaration.
Talent Pool
We know talent when we see it. But sometimes we find the right person but not for the right job. We'd love to keep your details for when the right job comes up. Let us know if you'd rather we didn't.
Diversity, equality and inclusion
At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace. We actively encourage applications from Black, Asian & Minority Ethnic and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children.
Don't meet every single requirement?
If you're excited about this role but your experience doesn't align perfectly with the job description, we'd love you to apply anyway. You might just be the perfect person for this role, or another role within the Action for Children family.
Volunteer Engagement Manager
Permanent Contract
Job Ref: V499
Hours: 21 hours
Salary: 25,000 FTE
Start date: ASAP
Location: Homebased (travel within Edinburgh)
Closing date: 29th April 2024
Interview date and Location: W/c 6th May, Microsoft Teams
Volunteering Matters
Everyone in the UK should have the opportunity to thrive. So we bring people together to overcome some of society’s most complex issues through the power of volunteering.
We partner with communities to overcome adversity, tackling social isolation and loneliness, improving health, developing skills and opportunities and making sure young people can lead change. And because we’re a national charity, we do this at scale, sharing our expertise and building partnerships to make an even bigger impact.
We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.
Role Purpose
In this role you will support the delivery and development of our established Family Supporters programme across the City of Edinburgh. Family Supporters is an effective mentoring programme which offers practical, emotional, and social support to parents and families across Edinburgh, empowering them to face a range of life challenges and issues.
We recruit, train and match dedicated, local volunteers to help families every step of the way, spending 1-1 time together on a personalised set of goals chosen by the family, for the family. The programme supports parents and families in lots of ways such as improved living standards, budgeting skills, healthier eating, better school life and behaviour, help to access Education, Employment or Training, access to physical and mental health and wellbeing resources/aid, as well as introducing parents to community resources, to name a few.
Further information on Family Supporters Edinburgh can be found online, and on our website.
Employee Benefits
Our ambition is to be the best place to work in the charity sector. We offer lots of employee benefits including:
§ Fully flexible working
§ Unlimited annual leave, to achieve a positive work-life balance
§ Cycle to Work scheme
§ Interest free season ticket loan (public transport)
§ Competitive and supportive maternity/adoption/family leave provision
§ Competitive and supportive sick leave provision
§ Access to our free Employee Assistance line
Key Duties
· Role model and display our organisational values – being Compassionate, Empowering, Inclusive, Positive and Straightforward.
· Teamwork across the regional staff team and the wider charity, working in a flexible way.
· Deliver and develop the Family Supporters programme across Edinburgh, meeting ambitious goals and milestones, ensuring all volunteers and families involved achieve positive outcomes.
· Attract, recruit, train and provide ongoing support to a team of dedicated volunteers, from a wide cross-section of the community.
· Maintain Volunteering Matters standards around quality and effective Volunteer Management.
· Establish and maintain excellent working relationships with stakeholders including colleagues, volunteers, families, Social Services, Health and Education teams, third sector partners and others.
· Support appropriate risk assessment, safeguarding, quality assurance and audit processes.
· Develop relevant promotional material and information, for Family Supporters, and for our organisation locally.
· Ensure quarterly statistical data is collected and that the programme meets its agreed goals, reporting format and schedule as required by our funders.
· Administration tasks including the use of Office 365, Microsoft Teams and other relevant software.
Experience/Skills and attributes:
· Experience working directly with families, particularly those who face life challenges
· Experience in all aspects of effective Volunteer Management (recruitment, training, support)
· Experience developing strong working relationships with a range of internal and external stakeholders
· Experience of project management, achieving goals, managing a busy workload, and working to deadlines
· Experience of measuring the impact of mentoring/volunteering, and understanding the results
· Understanding of, and full commitment, to Equality, Diversity, and Inclusion
Qualifications:
Relevant experience and values alignment is more important for this role than specific qualifications. This role does require Enhanced DBS clearance.
Protection of Vulnerable Groups
This role requires membership of the PVG scheme. Having a conviction is not necessarily a barrier to employment. If you are not currently a member of the PVG scheme, we can support you with the application process (fees will be reimbursed by Volunteering Matters).
Our Values & Way of Working:
In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.
This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role.
Diversity & Inclusion
Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.
Disability Confident & Reasonable Adjustments:
We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills” section of this advert.
To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your application or contact our HR team for more information.
We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise, Show The Salary, Salary History.
GDPR Statement
If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.
Are you passionate about making a difference for volunteers by helping them to get the best out of their volunteer experience? Are you highly motivated and capable of working on your own initiative? This is an exciting opportunity to shape the future of volunteering across a range of delivery activities which look to protect the environment and enhance people’s skills.
Job Title: Volunteer Recruitment Lead
Location: Groundwork Offices, Wrexham
Responsible to: Head of HR & Governance
Responsible for: Volunteers
Number of hours per week: Part time – 21 hours a week (with occasional weekend and evening work)
Salary: £14,196 (£25,350 FTE)
Purpose of the job: This role will be key in driving forward the group’s volunteer strategy, which at its heart will be our commitment to making sure volunteers feel valued and appreciated. Recruiting volunteers and building and maintaining relationships with a wide range of regional volunteer sources, will be critical to the success of this role.
Closing Date: 29/04/2024 @ 12pm
Interviews: TBC
For further information about the role, please see our website.
We are committed to building a diverse team with a variety of backgrounds, skills and views. The more inclusive we are, the better our work will be. Equality, diversity and inclusivity is central to our mission and to our impact.
The client requests no contact from agencies or media sales.
This position will be based from our Cardiff Office (agile working agreement in place).
Main Purpose: To support the efficiency of the National and Regional Offices through the provision of an efficient and effective translation and administration service including marketing and communications.The successful candidate will need two years of translation experience and an eye for detail with creative skills to support our marketing and social media.
- To translate all of the organisation’s letters, documents, newsletters, social media copy and publications into Welsh, or into English as appropriate
- To assist in the content/ maintenance of the company and project websites, social media and marketing.
- To accurately input and create reports of impact data including work completed by Childcare Business Development Officers and Training Officers, using computer programmes including MS Word, Excel, Outlook and Access as well as online portfolios and portals
- To contribute to the overall efficiency of the office, providing administrative skills for the office.
- To assist in the organisation of meetings and events, and taking and distributing accurate minutes of meetings as required.
Core Skills & Experience
Essential ·
- Ability to speak and write in both English and Welsh
- Translation experience or relevant qualification with the ability to translate from English to Welsh and vice versa
- Administration and marketing experience
- Excellent computer literacy skills – in using Microsoft applications such as MS Word, Access, Excel and Outlook, MS SharePoint and Teams and Zoom. Experience in using a Customer Relationship Manager (CRM), and updating websites and social media sites would be an advantage
- Excellent literacy and numeracy skills
- Excellent interpersonal and organisational skills, with the ability to multi-task
- To promote and maintain a professional image in line with organisational policy, with a professional telephone manner, excellent written and verbal communication skills and a flexible attitude that can adapt to the varying requirements of a dynamic and busy office. Discretion and confidentiality in handling personal details is also essential.
- Ability to follow oral and written instructions
- Willingness to undertake a variety of different tasks.
Desirable
- Good problem solving skills
- Good keyboard speed
- Experience with design and marketing using various programmes such as
- Canva Capcut/Kapwing and buffer.
- Good knowledge of promotion on social media platforms
Benefits:
- Additional leave
- Company pension
- Flexible schedule
- Sick pay
- Wellness programmes
- Work from home
Offers of employment are subject to satisfactory references, identity checks and DBS checks (if eligible) at the appropriate level.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Community Fundraising Coordinator
Role overview To manage a range of community fundraisings projects and mid value fundraisers, provide excellent supporter experience to all, meeting agreed KPIs and objectives. Children with Cancer UK Children with Cancer UK is a leading children’s cancer charity dedicated to raising and investing funds into vital specialist research to save the lives of children with cancer. Our mission is to improve survival rates and the quality of survival in young cancer patients and to find ways to prevent cancer in the future. What began as a small memorial charity in 1988, has evolved into a major force raising more than £300 million and investing in over 200 research projects to help fight the injustice of cancer in children. The Community Fundraising Team The Community Fundraising Team at Children with Cancer UK raises just under one million pounds annually. Our community fundraisers take on their own fundraising activities or taking part in one of our fundraising products. The community fundraising team is part of the wider fundraising team which has a number of established fundraising events, individual giving campaigns, sports events and corporate supporters
Location: Stirling
Salary: £24,102.00 pro-rated
Contract: Permanent
Hours: Part time, 22.5 per week
Closing date: Monday the 29th of April at 11:30pm
We're looking for an inspirational people person to join us as an Assistant Manager and working in our Stirling shop. You will be pivotal in assisting the Shop Manager in leading and empowering a team of volunteers to engage with the local community on Shelter's cause, maximising the contribution of gifts of time from volunteers, the gifts of products from our donors and the gift of income from our customers.
You will be the ambassador of Shelter on the high street; raising vital money for our cause. If you want to make a real difference to people at risk of homelessness, this is a unique opportunity to do just that.
About Shelter Scotland
A home is a fundamental human need, as essential as education or healthcare. Yet over a million people in Scotland struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter Scotland we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter Scotland and welcome you on our journey to becoming a truly anti-racist organisation.
About the role
You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.
About you
You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.
How to apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement.
Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:
· We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered
Benefits
We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, childcare vouchers, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
At Shelter Scotland, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them. In addition to this, we encourage an approach to involving people with personal insight of housing issues and homelessness in our recruitment processes.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you want to make a genuine difference to the lives of dogs across the country? Are you looking for a contact centre role that measures success on service rather than sales?
Customer Support Centre Advisors are the main point of contact for a wide range of queries from our supporters, members, adopters, customers and members of the public.
About this job:
As a Customer Support Centre Advisor, you’ll:
- Provide the best customer service with every interaction.
- Liaise regularly with colleagues in the support centre, our network of rehoming centres and our London offices.
- Respond sensitively and efficiently to all calls, following our set policies, procedures, and guidelines.
About you:
The successful candidate will have excellent frontline enquiry and/or customer services in a high demand customer service environment as part of a team. Resilient, proactive and self-confident, you will have experience in managing sensitive situations appropriately.
About Dogs Trust:
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
About the team:
The Customer Support Centre is multi-channelled, with a mixture of inbound, outbound and email traffic which receives calls and emails for our network of 21 rehoming centres in the UK. The Customer Support Centre also receives calls for several dedicated hotlines in the organisation along with making outbound post adoption support calls. The role will involve delivering exceptional customer service on every interaction for all sorts of queries coming into the organisation.
What you need to know:
Normal hours in this role are 37.5 per week, our national Customer Support Centre is open from 8am-8pm Monday to Friday and 8.30am-5pm on weekends and bank holidays. Due to the nature of our operation, you will be required to work every other weekend (2 weekends per month) with some bank holiday work required.
The role is based in the Manchester Rehoming Centre with hybrid working. The successful candidate will be required to work two days a week at our Manchester office (M34 3SG) and three days remotely. Some UK travel may be required as and when needed.
Our application process requires you complete an application form and a covering letter explaining your interest and suitability for the role. Please note that we may close this vacancy early if we receive enough suitable interest, so to avoid disappointment early application is encouraged.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us.
The client requests no contact from agencies or media sales.
We have an opportunity for an Individual Giving Assistant to join our Individual Giving team, working within the acquisition sub-team. You will join us working 35 hours per week and in return you will receive a competitive salary of up to £26,796 per annum plus excellent benefits.
Since 1927, Cats Protection has helped thousands of cats each year, across the UK. As a community of volunteers, employees, supporters and partners, we’ve improved the lives of millions of cats and transformed the way millions of people see and care for cats.
It’s an exciting time to be joining the award-winning Cats Protection Individual Giving team. We have a new strategy, a new structure and lots of opportunities to shine! The team is responsible for Acquiring new supporters for the charity, retaining the quarter of a million or so people that support us already – and raising over £20 million. Due to expansion of the team, a number of new roles have become available working remotely or from or offices at the National Cat Adoption Centre in Sussex. It’s fast-paced, thought provoking and varied work on a range of income generation products and channels.
Responsibilities of our Individual Giving Assistant:
The Acquistion & Retention teams, which make up the Individual Giving team, work together to maxmise the long-term return on investment for individual donors. In this varied role, you will play a key part in delivering the charity’s Individual Giving programme from concept to delivery, ensuring communications are delivered on time, to the agreed audience, within budget and to the highest quality. You will support in managing relationships with various external agencies, ensuring Cats Protection receives the best possible service. You will also liaise with a number of internal departments to ensure they are briefed on Individual Giving Activity.
What we’re looking for in our Individual Giving Assistant:
- Experience of assisting with the organisation of projects/activities or schedules
- Confident communicator with excellent interpersonal skills and the ability to communicate effectively – orally and in writing - with a wide range of individuals
- Good organisational skills and an ability to meet deadlines
- An understanding of the principles of Data Protection
What we can offer you:
- salary of up to £26,796 per annum plus excellent benefits
- generous annual leave entitlement
- contribution pension scheme
- life assurance scheme
- range of health benefits
- Employee Assistance Programme
- and more
Join us as our Individual Giving Assistant and know you are helping to make a real difference to cats and kittens across the UK!
Unfortunately, we cannot accept applications or CVs that are emailed to us directly. Please note any applications received after the closing date may not be responded to.
Closing date: 29th April 2024
Virtual interview date: 9th & 10th May 2024
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
South Wales, based at either Newport, Cardiff or Swansea Office
Ref FWC-241
Are you a proactive, flexible, and target-driven individual with a proven record of working with male adults in the criminal justice system whether in the community or in prisons? Do you have extensive recent experience of providing specialist money and/or welfare benefit advice?
If so, St Giles Trust is looking for a collaborative Financial Wellbeing Coach to join our team, where you will be responsible for the delivery of Finance, Benefit and Debt services to referrals made by Wales Probation Service.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes, and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions, and gang involvement, hold the key to positive change in others.
About this key role
As our Financial Wellbeing Coach, you will provide person-centred support to a caseload of service users who will either be serving community sentences or have been released from prison. This will involve undertaking assessment and action planning with individual service users and creating a safe and trusting environment, using trauma-informed practice to successfully facilitate a supportive and constructive relationship with service users.
We will also count on you to deliver a range of interventions to service users which contribute towards the achievement of prescribed outcomes, and to work with service users flexibly, meeting and undertaking interventions in a range of locations across a wide geographical area. Developing and maintaining positive working relationships with external agencies and working towards contractual targets and outcomes within agreed timescales and in line with specified quality standards are also vital aspects of the role.
The contract requires clearance through HMPPS vetting.
What we are looking for
• Experience of engaging successfully with challenging people, e.g. those with complex and multiple needs.
• Proven record of working with partner agencies.
• Evidence of training at specialist level in money and/or welfare benefits advice.
• Higher level certificate in money and/or welfare benefit advice from accreditation.
• The ability to assess clients’ needs and provide tailored, client-led support.
• Able to work sensitively with clients applying trauma informed strategies.
• A full driver’s licence and access to a vehicle is desirable.
• Excellent interpersonal, relationship building and communication skills, both verbal and written.
• Welsh language desirable but not a necessity.
In return, you can expect a competitive salary, generous leave allowance including 30 days annual leave plus all statutory bank holidays and 2 'duvet days', staff pension, flexible working, a mentoring programme, an advice and counselling service, 4x Group Life Insurance, season ticket loan, eyecare scheme and much more.
As an equity and inclusive employer, we welcome all applications, but we would particularly welcome applications from Global Majority People (Black, Asian, Brown, Dual Heritage), those living with a disability, those from a neurodiverse group, or have another protected characteristic. We value the positive impact and diversity that your lived experience can bring to our organisation.
As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients. Successful applicants must therefore submit an Enhanced Adult Workforce only DBS check.
To apply please visit our website via the apply button.
Closing date: 29 April 2024. 11:45pm
Wimbledon Guild is a community charity in Merton offering practical help and support so that people never have to face life’s challenges alone.
We've recently secured 5 years of funding to provide counselling for marginalised communities. As the Counsellor (LGBTQ+ Service) you will be providing up to 16 sessions to individuals over 18 that live, work or study in the London Borough of Merton and define as Lesbian, Gay, Bisexual, Transgender, Queer or Questioning.
You will be responsible for all aspects of the work, including administrative procedures, following our policies and protocols, liaising with mental health services and making onward referrals where necessary.
You'll be working as part of a well-established team of colleagues, within the department and organisation. The service predominantly works within a psychodynamic framework; therefore, a working knowledge of psychodynamic thinking is crucial for all those applying for this role including the ability to work with the unconscious and counter transference process that come up for yourself and in the work.
If this sounds like you, it would be great to hear from you. Please complete an application form below, detailing in the Supporting Statement how you meet the person specification.
People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services.
We’re looking for someone with excellent bilingual communication skills (Welsh and English) with great news sense, demonstrated through utilising bilingual media outlets in Wales, and a sound knowledge of Wales and UK media.
About the role
You’ll co-develop and implement an inclusive bilingual media and communications programme across traditional, digital and social media and maximise our messaging and campaigning impact in Wales through powerful communications.
You’ll build a sustainable team of proactive volunteers affected by Parkinson’s to energise our communications through their personal stories and participation in communications work.
What you’ll do:
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Manage, monitor and report on the bilingual web pages and Facebook page for Wales
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Maximise coverage for campaigns and fundraising communications in Wales, and produce creative content, including video
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Research and ‘sell’ stories to maximise coverage, involving people affected by Parkinson’s
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Provide Welsh language media interviews
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Conduct media and social media training for staff and volunteers and produce media briefings to support interviews
What you’ll bring:
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Experience of interviewing and case study collection within sensitive topics
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Ability to build effective relationships with colleagues, the media and stakeholders in Wales
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Ability to work co-productively with people affected by Parkinson’s
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Ability to prioritise, work under pressure and enable others to meet challenging deadlines
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Willingness to participate in the Media and PR out-of-hours on-call cover, and the ability to work flexibly, from home, as member of a dispersed team
This is an exciting time for Parkinson’s UK and we would love you to join us!
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.
Interviews for this role will be held week commencing 13 May 2024.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
The Online Product Lister (Known internally as eCommerce Online Sales Executive) plays a vital role in generating income for Scope to support disabled people and their families. A key part of this role is listing a variety of donated items for sale via Scope’s online selling channels.
Location: Scope’s Ecommerce Hub - Westlink Business Park, Salford, M50 1BX.
Fixed term for 6 months, 16 hours per week.
The hub operates from 8am - 8pm, Monday to Sunday.
Some evening, weekend and Bank Holiday working will be required in line with Ecommerce Hub operating hours.
Interviews may take place prior to the closing date so early applications are encouraged.
The role
The Online Product Lister is responsible for completing high quality listings through accurate photography and detailed descriptions. The role will involve listing a variety of different products including home and garden, clothing and seasonal cards and items. Product market research and price checking are also key responsibilities of this role.
About you
You will have:
- Good communication skills, including the ability to write copy and create high quality listings.
- The ability to research products online and work to daily targets.
- The role requires continuous manual handling of stock in volume, daily. It will require a reasonable level of fitness and exertion, including carrying stock on a regular basis.
- We ask you to show an appreciation of Scope’s values and our ambition of everyday equality for disabled people.
Our values - pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. You can find out more about interview adjustments on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
- 35 days holiday plus Bank Holidays
- Flexible working (where we can)
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, race and LGBTQ+
- Discounted gym membership, cycle to work scheme and much more.
Who are we at Scope?
Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We belong to one team, dedicated to achieving a society where all disabled people enjoy equality and fairness. Our mission is to achieve Everyday Equality for disabled people, and we campaign tirelessly to create change.
How to apply
If you want to become a Disability Gamechanger, we'd love to hear from you.
Click the apply button to create an account and complete your application form.