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Community Fundraising Officer

London, Greater London (Hybrid)
£34,773 per year
Full-time
Permanent
Job description

The Community Fundraising Central team are key to the success of our Community Fundraising strategy; offering centralised support to our team of Community Fundraisers on the ground.

About the role 

In this role, you’ll work with the Community Fundraising team and the wider Fundraising and Experience Directorate to ensure effective delivery of the Community Fundraising strategy and plan. 

Alongside the Community Fundraising team you’ll maximise the potential of each supporter and how the charity can support them by working with your team and colleagues from across the charity. 

You’ll ensure that every supporter has a great experience of Parkinson’s UK.

What you’ll do:  

  • Ensure all supporters and potential supporters of Parkinson's UK are provided a welcoming, efficient, proactive and professional service.

  • Work with the Community Fundraising team and other colleagues to ensure effective delivery of the Community Fundraising strategy.

  • Work with external stakeholders to ensure smooth delivery of our projects.

  • Actively deliver projects and product development work as identified by the Community Fundraising Management team.

  • Provide a solutions focused problem solving focus

What you’ll bring:

  • Experience in delivering effective supporter care

  • Demonstrable experience of working with a relational database, and accurate data entry

  • Strong written and verbal communication skills with the ability to communicate with people at all levels providing clear information, support and advice both verbally and in writing

  • The ability to deal with customer enquiries in a diplomatic and sensitive manner

  • Ability to work flexibly and effectively as part a team

  • Experience of operating in a modern digital workplace, including using digital  tools to work collaboratively and productively

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

Interviews for this role will be held in person from the 18 September 2025 at our London Office.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

Posted by
Parkinson's UK View profile Organisation type Registered Charity Company size 101 - 500

We exist to make every day better, for everybody living with Parkinson’s. Right now.

Parkinson's UK logo Play
Posted on: 01 September 2025
Closing date: 08 September 2025 at 12:00
Tags: Fundraising, Customer Service, Customer support, Data Entry, Community Fundraising