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Closing in 7 days
Royal School of Church Music, Remote
£24,000 per year FTE
Do you have a proven track record of selling? Are you an excellent communicator motivated by the success of reaching a sales target?
Posted 1 week ago
Closing in 7 days
Coventry Diocese, Coventry (Hybrid)
£24,439 per year
To work with the Diocesan Property Manager and Property Officer to help manage Clergy Housing stock of 160 houses in Coventry and Warks
Posted 1 week ago
Closing in 7 days
Providence Row, E1, London (On-site)
£20,800 per year
Are you ready to join Providence Row as an HR & Office Administrator?
Posted 1 week ago Quick Apply
Thirtyone:eight, Remote
£24,253 per year full time equivalent
Posted 1 week ago
Kinship, Remote
£25,000 per annum pro rata (plus £3,323 London weighting, if applicable)
Kinship are seeking to recruit experienced event co-ordinators with a range of skills and great energy to join our brand-new training team.
Posted 1 week ago
Greater Together Manchester, Bury (On-site)
FTE £26,000 (£20,800 for 28 hours) plus 7% employers pension contribution
Posted 1 week ago
Closing in 2 days
St Giles Trust, Leeds (Hybrid)
£23,000 per annum FTE (£13,800 pro rata) pa
Posted 1 week ago
Closing in 4 days
Parkinson's UK, Remote
£23,585.82 per year
Posted 1 week ago
Closing in 6 days
The Cinnamon Trust, Hayle, Cornwall (On-site)
£21,840 per year
Posted 1 week ago Quick Apply
Page 6 of 11
Loughborough, Leicestershire (On-site)
£11.44
Full-time or part-time (30 hours flexible Monday to Saturday between 9:00 am and 4:00 pm)
Permanent
Job description

Job Title: Admin/Customer Services

Reports To: CEO

Main Purpose of Job

To ensure the smooth running of the sales floor and main office to offer a high-quality service to donators and customers.

Main Responsibilities

  1. Serving customers, dealing with enquiries, arranging delivery when necessary
  2. Processing cash, card and other customer payments 
  3. Arranging for approved donations of furniture to be collected
  4. Handling product returns and payment refund requests
  5. Helping with movement, inventory and presentation of stock in the warehouse
  6. To assist in the movement of stock by road transport, including van driving. 
  7. To assist and support new volunteers as directed. Ensure that volunteers understand the customer service standards that we aspire to as an organisation
  8. To follow all statutory Health and Safety requirements and those detailed in the organisation’s Health and Safety policy and risk assessments
  9. Work flexibly and to be prepared to contribute to all areas of work in the organisation
  10. Collect and share feedback from volunteers, work placement trainees, donors and customers with the CEO
  11. To undertake any other reasonable tasks as deemed necessary by the CEO
  12. To promote equal opportunities and value diversity in accordance with Statutory and Sofa’s Equal Opportunity and Diversity Policy
  13. To undertake any other duties as required by Sofa Trustees which are consistent with the aims and objectives of Sofa

Other Requirements

  • Adhere to Sofa’s Health and Safety Policy
  • Work flexibly throughout the week excluding Sundays
  • Attend occasional meetings
Application resources
Posted by
SOFA View profile Company size Size: 1 - 5

Provide affordable household items, help volunteers get back into employment and save the environment by diverting tone of furniture from landfill

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Refreshed on: 09 May 2024
Closing date: 31 May 2024 at 23:30
Job ref: SOFA310524
Tags: Admin,Finance,Marketing,Management,Retail,Volunteer Management,Operations