Part-time Fundraising officer jobs

At Flame we are excited to see how God brings transformation through our work to those who have suffered war, terror or oppression. If you would like to be part of bringing God's healing and freedom we'd love to hear from you! 

This is an interesting and varied role offering scope for creativity. It is suited to someone who can effectively deliver projects, handle finances confidently, and excels at developing processes. Working closely with the Missions Director and other staff to provide technical and administrative support to the vision and mission of Flame.

Are you a highly organized and flexible individual capable of contributing across multiple operational areas? Namely HR, IT, Finance, Compliance, and Communications. The role demands excellent IT and communication skills, both written and oral. A strong eye for detail is essential for policy management and compliance, ensuring the charity remains legally compliant and delivers its missions safely and efficiently.

We're looking for someone who is confident, shows initiative and is creative in their delivery of the work.  Someone who can take on the responsibilities and run with them under limited supervision. 

We are a flexible employer and you will be joining a small supportive team.

At Sight Support Derbyshire, we believe that everyone deserves to live with independence, dignity and confidence, no matter their level of sight.

As a Vision Rehabilitation Specialist, you’ll have a truly life‑changing impact. You’ll work one‑to‑one with people adjusting to sight loss — helping them rebuild skills, regain confidence and reconnect with their world. This is meaningful, relationship‑centred work where your expertise genuinely transforms lives.

We are flexible about how many hours the post holder will work. We can offer flexibility in work patterns.  Please telephone if you wish to discuss options before applying.

It is essential that you are a qualified rehabilitation worker, holding one of the profession-based qualifications available through national training establishments. You should be registered or willing to register with the Rehabilitation Workers Professional Network. 

 What you’ll do

As part of our dedicated rehabilitation team, you will:

• Carry out specialist, holistic assessments
• Provide personalised mobility, orientation and independent living skills training
• Teach people to use aids, equipment and digital tools
• Support people to navigate work, home and the community with confidence
• Work closely with carers, colleagues and partner organisations
• Mentor Sight Support Derbyshire’s Rehabilitation Support Workers
• Contribute to information events and community outreach
• Record outcomes that demonstrate the impact of your work

Every day will bring variety, purpose and the chance to make real, lasting change for people with sight loss.

What you’ll bring

• A recognised visual impairment rehabilitation qualification
• Experience delivering mobility and independent living skills training
• A calm, person‑centred and empowering approach
• Excellent communication skills and a commitment to safeguarding
• Confidence working independently and as part of a team
• Ability to travel across Derbyshire

This post is subject to an Enhanced Disclosure and Barring Service check.

Our vision is to ‘end poverty, together’. Crucial to this vision is the impact of communities of hope, acting together, to serve and strengthen society, equipping people, churches and other faiths and community groups to make a difference where they live.

This work will oversee our portfolio of existing community resilience work: Near Neighbours programme (focused on interfaith engagement and local partnership), the Catalyst programme for diverse young leaders, our network of nearly 1,000 Places of Welcome venues. and the Windrush Day grant scheme.  But it will also allow scope for the development of new projects and programmes that help build community resilience, understanding and cohesion in the rapidly changing context of modern-day Britain.

To help us achieve our vision, we are looking for a Head of Community Resilience who is passionate about ending social division and will encourage hope at the centre of the places we live.  We are looking for someone who is skilled in building meaningful partnerships, as we know CUF cannot do this work alone.  Someone who has experience of working with a range of stakeholders and understanding the political landscape and sensitivity around communities.  This role sits at the intersection of faith-based community action, cohesion and inclusion, and inter faith work, addressing the social fractures of a changing Britain with care and credibility.

If you feel that this role could be for you, we would love to hear from you.

How to apply:

For an informal conversation about this role and for more information, please contact our Deputy Chief Executive, Rev’d Adam Edwards, please refer to our Job Pack for full details.

To apply, please email an up-to-date CV and covering letter (no more than 2 pages) outlining your relevant skills and experience, relating to the listed responsibilities and person specification to:

HR Officer, (please refer to our Job Pack for full details).

Closing date: 17:00 Monday 16th March, with interviews to be held on Tuesday 24th March in London.

SANE is seeking an experienced Finance Manager to support the effective day-to-day financial management of the charity and help ensure our mental health services are financially well supported.

This is a hands-on, operational role working closely with the Chief Operations Officer and Senior Management Team. The Finance Manager will be responsible for maintaining accurate financial records, producing clear financial information and ensuring strong financial controls are in place.

This role would suit someone who enjoys practical finance work, values accuracy and organisation, and wants to use their skills in a purpose-driven charity.

Key responsibilities:

Manage day-to-day finance operations, including income, expenditure and bank reconciliations

Prepare monthly management accounts and support budget monitoring

Maintain accurate financial records in line with charity accounting requirements

Support payroll processes and liaise with external providers

Prepare information for audits and work with external auditors

Support finance-related reporting for trustees, funders and senior managers

Ensure clear financial procedures and strong internal controls are followed

About you:

You will have proven experience in a finance or accounts role, ideally within the charity or not-for-profit sector. You will be confident working independently, while also supporting colleagues across the organisation with finance-related queries.

You will be highly organised, detail-focused and comfortable managing competing priorities. Strong Excel skills and experience using accounting software are essential, along with a practical and solutions-focused approach.

A commitment to SANE’s values and an interest in supporting mental health work are essential.

Wandsworth Community Transport (WCT)
Contract length - Six months initially

• Based in Balham, London SW12 9PZ (on site).
• Part-time Hours: 20 per week (flexibility required).
• Salary: £30,000 + (pro-rata)
• Closing Date: 14th March 2026.

We are seeking a Passenger Services Administrator to work in our busy office, taking bookings, processing financial and membership data, organising schedules and promoting our services across Wandsworth.

You will work closely with our close knit-team of staff, drivers, volunteers, and community partners to ensure our services continue to thrive and adapt to the changing needs of the community.

This is a varied and rewarding role with a lot of potential to develop for the right candidate.

Job Description

Key areas of responsibility:

1.  Be the front of house first contact for telephone, in person and email enquiries.

2. Take minibus and passenger bookings for outings and shopping, using our bespoke CTX software.

3. Maintain operational records and statistics relating to all vehicle hirings and ensure that all mileage is accounted for.

4. Update financial records and prepare invoices using Sage Accounts, process petty cash and take money to the bank.

5. Organise the schedules for drivers and volunteers.

6. Produce newsletters and publicity materials.

7.  Participate in fundraising and publicity events. This may include evening and weekend work for which time off in lieu would be granted.

8. Attend and take part in staff meetings and evening Management Committee meetings, giving reports if required.

9. Any other duties commensurate with the grading of the post as directed by the Deputy Director, CEO or Management Committee.

10. Demonstrate a commitment to WCT’s Equal Opportunities and Diversity Policy.

About Wandsworth Community Transport

Wandsworth Community Transport (WCT) is a registered charity and a proud member of the Community Transport Association. We provide accessible and affordable transport services to community groups and individuals across the borough of Wandsworth. Our mission is to ensure that no one is excluded from community life due to lack of transport.

Key facts:
• Over 25 accessible minibuses serving the borough
• More than 2,000 community groups and individuals supported annually
• 35 staff members and a large team of volunteers
• Annual turnover of around £1 million
• Services include minibus hire, door-to-door services, Shopmobility, shopping shuttles, and outings for elderly and disabled residents

We also deliver essential driver and passenger assistant training programmes. Our volunteers play a crucial role in supporting elderly and disabled passengers, ensuring WCT is truly embedded in the heart of the community.

To Apply

Click on the link to request the full application pack

Life is a national charity committed to delivering high‑quality, compassionate and person‑centred support to people facing crisis. Guided by our values of Humanity, Solidarity, Community, Charity and the Common Good, we work across multiple sites to provide safe, effective and life‑changing services.

The Role

We are seeking an exceptional Director of Quality Improvement and Compliance to join our Senior Leadership Team at an exciting time of organisational development.

Reporting directly to the CEO, this is a senior, influential role with strategic responsibility for quality, safeguarding, compliance, estates and continuous improvement across our national portfolio of services.

You will provide visible, values‑led leadership, ensuring that everything we do is safe, effective, person‑centred, financially sustainable and fully compliant with regulatory requirements. This role has a real opportunity to shape the future of Life – and to positively impact the lives of hundreds of people we support.

Key Responsibilities

• Provide strategic leadership on quality improvement, compliance and continuous improvement across supported housing, estates and services
• Hold senior accountability for safeguarding governance, complaints and assurance frameworks
• Lead audit, inspection and review activity, ensuring consistently high standards and strong regulatory outcomes
• Embed a culture of quality, learning and improvement across multi‑site services
• Oversee property compliance, health & safety and estates management, ensuring safe and welcoming environments
• Use data, insight and digital systems to drive performance, manage risk and support innovation
• Act as the organisation’s senior lead with regulators, inspectors and professional bodies
• Work collaboratively with fellow Directors to deliver a joined‑up, high‑quality client journey
• Develop, coach and inspire senior leaders, fostering a high‑performing, values‑driven culture

About You

You will be a credible, values‑led leader with a strong background in regulated services and a passion for quality and safeguarding.

Essential experience and qualifications include:

• Senior leadership experience within supported housing, homelessness or a closely related regulated sector
• Proven success leading multi‑site services and senior operational leaders
• Strong track record in quality improvement, safeguarding, compliance and inspection readiness
• Sound financial and commercial awareness, including managing significant budgets and resources
• Lean Six Sigma qualification
• Level 5 Safeguarding qualification
• Health & Safety qualification (IOSH Managing Safely or equivalent)

You will also bring:

• Strategic thinking with the ability to translate vision into practical delivery
• A collaborative, visible and approachable leadership style
• Integrity, humility and purpose in how you lead
• A commitment to co‑production, continuous learning and innovation
• Strong communication, influencing and relationship‑building skills

Information about the role: 

For further information, please see the attached job description on our website. 

Salary: £50,285 per annum

Hours: 32 hours per week

Location: Home Based with travel across sites in the UK

Benefits:  

At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:  

• Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours) 
• Birthday Leave  (applicable after 1 years service)
• Additional annual leave for long term service    
• Company Pension Scheme  
• Signed member of the Menopause Workplace Pledge 

Safeguarding and Equality:   

Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.   

We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.  

All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.  

The Booker Prizes have a unique place in the literary sphere, enjoying an enviable reputation as a cultural institution that is highly respected, much loved and hotly debated throughout the world. Over the past 50 years, more than 600 extraordinary books have been brought to the attention of the public, influencing reading tastes and transforming culture in Britain and beyond, along with the careers of hundreds of writers from around the globe. 

The Booker Prize Foundation is a registered charity, established in 2002, which is responsible for awarding the Booker Prize and the International Booker Prize. It exists to inspire more people to read – and write – the world’s best fiction. In adding a year-round, far-reaching digital portfolio, the Booker Prizes are now the globally recognised home of great writing. 

Other aspects of the Foundation’s work include the funding of Braille and audio editions of Booker Prizes books through the RNIB, Books Unlocked, a long-standing reading initiative in prisons, and the UEA Booker Prize Foundation Scholarship, awarded annually to a candidate for the Creative Writing MA at the University of East Anglia. Many past scholars have since met with acclaim as published authors. 

We welcome and encourage applications from candidates who are under-represented in the creative industries.

The role

Working to the COO, the Finance & CRM Manager is responsible for managing the day-to-day finance function and overseeing the operation, data quality, and user support of the organisation’s new CRM system. The role encompasses financial processes, CRM data and reporting, governance, and wider organisational activity.

Key Responsibilities

Financial Administration

• Manage finance operations: ledgers, payment runs, reconciliations, VAT and Gift Aid where applicable.

• Work with the external payroll bureau to prepare monthly payroll.

• Liaise with HSBC regarding direct debit set-up and management.

• Run and validate financial reports and prepare monthly management accounts.

• Provide support in updating Companies House and Charity Commission records.

• Liaise with Somerset House regarding office administration.

• Support the external audit with reports, schedules and response to queries

CRM and Systems Management & User Support

• Manage daily CRM operations and provide support for reporting on contacts, organisations, events, fundraising, and prize submissions.

• Carry out system admin including user access, fields, workflows, and reports.

• Perform regular data quality checks and cleansing.

• Act as first-line CRM support for staff including onboarding new users.

• Manage access permissions.

• Liaise with CRM supplier, logging and tracking support tickets.

• Communicate system updates internally

• Support CRM-related compliance and data protection.

• Create simple CRM process documentation.

• Support CRM use for planning and delivering events.

• Oversee CRM workflows for prize submissions including tracking and outcomes.

• Ensure secure and GDPR compliant event and submission data.

• Maintain Breathe HR including onboarding and staff record updates.

• Liaise with external IT support to resolve basic queries.

Person Specification

Essential

• Part qualified accountant or qualified by experience.

• Understanding of administrative and finance processes.

• Experience using a CRM system.

• Strong data management skills and attention to detail.

• Ability to manage external supplier relationships.

Desirable

• Experience in the charity sector.

• Experience with IT or HR systems such as Breathe HR.

• Experience providing user support and administering a CRM.

• Knowledge of data protection and GDPR.

Join Us as our Operations Coordinator 

BeSpace is a small but growing Christian charity with a big vision to see a future where every child has space to develop personal tools to pray, reflect and grow spiritually throughout their lives, helping churches, schools and communities to flourish.

We have seen incredible impact through developing prayer and reflections spaces in schools across Oxfordshire. Since 2010, over 65,000 children have experienced prayer and reflection spaces led by local churches, trained and resourced by us. Currently 60 schools a year have one. Now, we’re building on this momentum to reach over 115 schools in the next three years and are preparing to grow nationally with developing contemplative retreats for schools.

About the Role

We are looking for an Operations Coordinator to cover adoption leave, likely for one year. This is a vital role in keeping BeSpace running smoothly and enabling our small but growing team to thrive. You will also, where needed, play a hands-on role in supporting churches and schools in our work. 

In this role, you will:

• Take responsibility for key operational processes including recruitment, HR, and volunteer management systems — not only maintaining them effectively but actively seeking ways to innovate and strengthen them, with guidance and support from senior leaders. 
• Manage finance administration, including donations, CRM (Beacon), and Gift Aid claims.
• Project manage BeSpace events and provide admin support to the team.
• Develop and maintain systems for impact tracking, GDPR compliance, and volunteer management.
• Provide communications and social media support.
• Where needed, support on-the-ground delivery of retreats and prayer and reflection spaces in schools.
• This role would suit someone with strong organisational and administrative skills, a passion for children’s spiritual development, and a willingness to get stuck into a wide variety of tasks.

About You

We’re looking for someone who is:

• Exceptionally organised, with the ability to manage multiple projects.
• Confident using IT systems and willing to learn how to use a CRM (Beacon).
• Able to work independently and collaboratively.
• Flexible, adaptable, and willing to work occasional evenings/weekends.
• Personally committed to BeSpace’s vision, with a strong Christian faith and a desire to see children flourish spiritually.

Experience in HR, finance, events, or charity administration would be an advantage, but we’re open to applicants with transferable skills.

Role Details

• Position: Operations Coordinator
• Location: Hybrid, travel required for in person team days 3 - 6 times a year and approximately 1 day a week into Oxford.
• Hours of work: PT 4 days a week. (28 hours) Flexible for the right candidate.
• Salary: £22,000 – £25,000 (pro rata) depending on experience. 
• Start Date: Monday 11th May 2026 

Why work for BeSpace?

We are intentional about developing an excellent team culture and an environment through which you will thrive, grow and succeed in your role. 

Your benefits include: 

·Generous annual leave – 25 days (pus bank holidays) per year, pro rata

·Additional time off between Christmas and New Year.

At Age UK Kensington & Chelsea, we believe that ageing should be about living well — staying connected, independent, and fulfilled at every stage of life.

We’re a vibrant, values-led local charity and proud partner of the Age UK network. Every day, we work alongside older people to design and deliver services that promote wellbeing, independence and dignity. From supporting people to manage their health, to tackling loneliness and influencing local policy, we put people and communities at the heart of everything we do.

Our Information and Advice service provides rights-based information, advice and advocacy on Welfare Benefits, Social Care and Housing options; practical assistance with individual grant applications, accessing social tariffs, blue/purple badge and taxi card applications. The service is delivered through a range of channels, including face to face, telephone, email and digital, across Kensington and Chelsea borough.

This is an exciting new role for us - to help shape our Information and Advice service, a service we're proud to dleiver within the community. If you're passionate about helping people, have experience of successfuly managing a team and are seeking a new challenge then get in touch!

The role is 21 hours per week.

Due to the number of applications we may not be able to respond to all unsuccessful applicants.

A fantastic opportunity for a senior finance professional who wants to work in a charity where the employees are as important as delivering the mission. This role might appeal to an established accountant or auditor who would like to learn more about managing operations such as IT, human resources, charity governance and transformation management. There is scope for this role to grow with you over the next few years.

In 2026, we will be introducing a new version of our CRM system and we’d like to migrate from Sage Line 50 to Xero. We’re looking for someone who’s enthusiastic about embracing and managing changes to our systems.

You’ll bring energy and enthusiasm to the team, ensuring financial functions are carried out efficiently, effectively, accurately and in a timely way. You will be supported by a knowledgeable and experienced team. You'll focus on managing and improving financial processes, ensuring that the Leadership Group have up-to-date and accurate records for reporting to the Board, preparing the accounts for audit each year and improving processes.

We are currently seeking a dynamic and experienced Director of Housing to lead our supported housing services nationally and help shape the next stage of our growth.

As Director of Housing, you will provide strategic and operational leadership across all of Life’s supported housing services. This is a key role within the Senior Leadership Team, responsible for ensuring our housing provision is high‑quality, compliant, safe and truly centred around the needs of our clients.

You will lead our national Housing Strategy, drive service improvement, ensure regulatory compliance, support organisational growth, and champion a culture of compassion, accountability and high performance.

Key Responsibilities:

Strategic Leadership & Growth

• Develop and deliver a national Housing Strategy aligned to Life’s vision and mission.
• Identify housing development and expansion opportunities, including partnerships with local authorities and commissioners.
• Support organisational business planning and future growth.

Regulatory Compliance & Governance

• Ensure full compliance with housing legislation and regulatory requirements including the Social Housing (Regulation) Act, HHSRS, safeguarding and Health & Safety.
• Lead regulatory audits, inspections and risk management.
• Provide assurance on compliance and viability to the CEO and Trustees.

Service Quality & Client Experience

• Embed a client-centred, compassionate approach aligned with Housing Ombudsman principles.
• Oversee effective complaints management, learning reviews and client feedback systems.
• Ensure properties and services meet high standards of safety, warmth and comfort.

Operational Leadership

• Lead housing management, income recovery, voids, repairs and maintenance, compliance and tenancy sustainment.
• Ensure effective escalation of tenancy breaches and safeguarding practices.
• Work closely with Life’s Helpline services around referral and allocations.

Financial & Asset Management

• Oversee rental income, arrears, void control and financial performance.
• Manage contracts, grants and local authority funding.
• Ensure major works, planned maintenance and statutory compliance are delivered effectively.

Leadership & People Management

• Lead and support Housing Managers, support teams and frontline workers.
• Foster a positive culture of accountability, inclusion and high standards.
• Support staff development and performance.

Partnership Management

• Build strong relationships with local authorities, property professionals, contractors, funders and other key partners.
• Represent Life at external forums and sector networks.

About you:

Essential

• CIH Level 5 (or equivalent) qualification
• Senior leadership experience in supported housing, social housing, or homelessness services
• Strong knowledge of housing law, tenancy management and regulatory compliance
• Understanding of Housing Ombudsman standards and consumer regulations
• Experience in strategic planning, service development and organisational growth
• Budget management and financial performance experience
• Experience with property maintenance, asset management and compliance
• Strong safeguarding knowledge
• Excellent leadership, communication and stakeholder management skills
• UK driving licence and access to a car

Desirable

• Experience supporting vulnerable women or family services
• Charity/third sector leadership experience
• Experience securing funding or development partnerships

About Life: 

Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish. 

Our services include:  

• Supported housing and community support   
• Counselling and skilled listening   
• Free pregnancy tests and baby supplies  

Our values :

All our work is underpinned by the following universal human values: 

• Humanity – All people are special and equal 
• Solidarity – We’re with you and for you 
• Community – We’re better together 
• Charity – Doing good for one another 
• Common good – Building a better world 

Information about the role: 

For further information, please see the attached job description. 

Salary: £45,750 per annum

Hours: 32 hours per week

Location: Home based with extensive travel across the South of England

Benefits:  

At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:  

• Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours) 
• Birthday Leave  (applicable after 1 years service)
• Additional annual leave for long term service  
• Company Pension Scheme  
• Signed member of the Menopause Workplace Pledge 

Safeguarding and Equality: 

Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.   

We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.  

All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.  

Kairos Women Working Together (Kairos) was founded in 1999 by a group of women in Coventry who recognised that those facing multiple disadvantages, and therefore most at risk of sexual exploitation, were falling through the cracks of existing services. From grassroots beginnings, Kairos has grown into a respected, feminist led, specialist women’s organisation rooted in the community it serves.

Over the next 5 years, Kairos will strengthen our new Women’s Hub as a safe, accessible, trauma-informed women’s centre delivering best practice responses, expand our services to meet women’s needs, strengthen partnerships, and influence systems so that no woman is left behind.

To do this we are seeking an organised, empathetic, and proficient individual to ensure the smooth operation of our hub.

This part-time role provides essential front-of-house support—greeting and assisting women arriving at the hub with sensitivity and professionalism —while also handling a broad range of administrative duties. From digital communications to accurate data entry & record keeping, ordering supplies and liaising with key partners and contractors you’ll help ensure our hub is kept safe, clean and ready for us to welcome visitors and women attending our groups and services.

If you have proven experience in office administration, strong IT skills (including Microsoft Office and familiarity with graphic design tools like Canva), and a commitment to our values and ethos, we want to hear from you.

Post Salary: £25,878 per annum, pro rata hours worked

Working hours: 22.5 hours per week, worked over Monday to Friday

Location: Kairos Women’s Hub, Old Grammar School, 31 Silver Street, Coventry, CV1 1HP.

This post is restricted to female applicants only under Section 9 of the Equality Act 2010. An enhanced DBS disclosure will be required.

Overview of Post

The Operations & Administration Support role is a vital part-time position responsible for the seamless operational flow of Kairos. Key duties encompass a broad range of administrative functions, from managing the main email inbox and creating visual content to accurate data entry and essential record-keeping. The role provides front-of-house support, welcoming women and visitors attending our Women’s Hub and ensuring its smooth running through monitoring and ordering essential supplies and liaising with CV Life regarding building maintenance and cleaning services. The role requires an organised, empathetic, and proficient administrator capable of supporting front line staff and the Senior Leadership Team. 

Main Responsibilities

Digital & Communications

• Manage the admin email inbox, responding to all queries promptly and forwarding communications to relevant staff members as appropriate 

• Open, scan, and distribute post to appropriate recipients 

• Use online graphic design tools to create visual content such as posters, signs and information sheets for use in the Women’s Hub and on social media.

• Assist the Senior Leadership Team in website updates and social media content. 

Reception

• Welcome women arriving at the Women’s Hub with empathy and professionalism, responding with particular sensitivity to any who may be distressed 

• Use knowledge of local services, advocacy, and rights to direct women to appropriate support, so ensuring no one leaves without assistance or alternative referral options 

• Welcome visitors and external partners attending meetings, assisting in preparation of refreshments as required 

• Assist the Support & Services Lead in ordering bus passes

Compliance & Governance

• Assist the Support & Services Lead in maintaining safeguarding records and procedures, entering and updating concerns on the log.

• Assist colleagues in maintaining an accurate record of women attending groups and services, entering individual service user details onto the database.

• Maintain and circulate a quarterly policy review schedule to the Senior Leadership Team. 

• Coordinate policy update processes and distribution

Financial & Procurement Management

• Administer procurement processes for office supplies and equipment 

• Assist the Finance & Impact Lead during contract reviews and negotiations, e.g. by researching best value and actively requesting charity discounts from suppliers 

• Assist Finance & Impact Lead in reviewing service contracts for energy, phone, internet, and insurance

Facilities & Building Management

• Assist the team in ensuring the Women’s Hub and courtyard is clean, tidy and free of rubbish, ready to welcome women and visitors. 

• Manage and monitor waste collection schedules (general waste, recycling, food waste) and coordinate sanitary bin and confidential waste collections 

• Maintain stock levels of essential supplies (e.g. toilet rolls, paper towels, soap, health and safety products) 

• Liaise with CV Life regarding building maintenance and repairs, and with cleaning services 

• Arrange annual PAT testing of all electrical equipment 

• Assist the designated Health & Safety Officer in

  • conducting periodic checks of the security alarm systems and access procedures 

  • identifying and resolving health and safety issues, maintaining accurate incident logs

Relationship Management

• Maintain positive relationships with key service providers 

• Support SLT, front line team and volunteers with operational queries, liaising with contractors as required.

• Keep stakeholders informed of relevant developments and maintain regular communication

HR Administration Support

• Conduct annual driving license checks for staff who drive for work

• Verify MOT and tax status for vehicles used for work purposes 

• Provide administrative support to the Volunteering & Community Engagement Lead and Support & Services Lead during recruitment.

Health and Safety

• Assist the designated Health and Safety Officer in conducting and recording risk assessments and monitoring their implementation 

• Record workplace accidents

• Maintain supplies of condoms and pregnancy tests, liaising with Public Health

IT & Equipment Management

• Manage inventory of laptops and mobile phones, and assist the Support & Services Lead by logging and monitoring SIM cards.

• Liaise with IT service provider for equipment procurement and technical support 

• Coordinate laptop setup and configuration for new staff 

• Assist Finance & Impact Lead in procuring replacement devices as needed, seeking best value options 

• Manage and review mobile phone contracts 

• Maintain accurate records of equipment allocation and contract expiry date

Person Specification 

Experience

• Previous experience in office administration 

• Proficiency in IT: Strong skills in Microsoft Office (Word, Excel) and experience using databases or CRM software 

• Familiarity with online graphic design tools e.g. Canva 

Knowledge & Skills

• Organisation & attention to detail: Excellent time management and accuracy in data entry 

• Communication: Strong written and verbal communication skills 

• Client facing skills including empathy and sensitivity 

• Efficiency: Ability to manage multiple tasks simultaneously

• Understanding of GDPR regulations

Values & Behaviours

• Self motivated and a strong problem solver.

• Collaborative team player

• High integrity and a continuous improvement mindset.

• Commitment to Kairos’s values and ethos.

Other

• Willingness to work flexibly.

• Unrestricted right to work in the UK

Our Second Home (OSH) is the UK’s youth movement for people with refugee backgrounds. We support young people to build community, become leaders, and flourish into adulthood in the place they call home.

Each year, hundreds of young people from dozens of countries and living in London & Bristol take part in our residential programmes, leadership training and youth hubs. Our residentials are often the first step – immersive, relationship-rich spaces where young people connect, reflect and begin to see themselves as leaders. From there, many move into leadership training and take on volunteer roles within the movement.

Our work is youth-led and rooted in lived experience. We are now implementing our 2025–2028 strategy, focused on strengthening quality, embedding learning and ensuring our growth is sustainable and safe.

The Head of Programmes is a senior leadership role, reporting to the CEO and managing two senior colleagues. You will hold responsibility for the quality, coherence and safeguarding of all programme activity.

Responsibilities (abridged - see attached job description)

Programme Leadership & Strategy in Practice

• Lead implementation of OSH’s 2025–2028 programme strategy.

• Oversee the design, quality and coherence of residentials, leadership training and hubs.

• Take operational responsibility for residential delivery, including participant referrals, recruitment of staff and freelancers, programme content and educational standards.

• Attend and lead approximately five residential programmes per year.

• Identify opportunities to strengthen youth engagement and leadership pathways as the organisation scales.

• Ensure programme data is accurately recorded and used to improve delivery.

Team Leadership

• Line manage the Communities Manager and Leadership & Volunteering Manager.

• Provide structured supervision, clear objectives and professional development support.

• Ensure strong coordination between hubs, residentials and leadership pathways.

• Build a culture of accountability, reflection and continuous improvement.

Safeguarding & Welfare

• Act as Deputy Designated Safeguarding Lead and serve as DSL at events as required.

• Ensure safeguarding practice is robust, consistent and embedded across all activities.

• Respond to safeguarding and behavioural issues appropriately and oversee safe recruitment processes.

Partnerships, Budget & Oversight

• Maintain referral partnerships and represent OSH externally where appropriate.

• Hold programme budgets within agreed limits and ensure financial discipline.

• Embed monitoring, evaluation and reflective practice across the programme team.

Experience & Competencies (abridged - see attached job description)

Essential

• At least 5 years’ experience in youth or youth-centred programming, including residential or intensive settings.

• Experience designing and delivering leadership development or informal education programmes.

• Strong facilitation and training skills.

• Demonstrable experience managing staff and developing teams.

• Strong understanding of safeguarding practice and willingness to act as Deputy DSL.

• Experience working with young people from refugee or asylum-seeking backgrounds, or strong understanding of the issues affecting them.

• Ability to balance strategic oversight with hands-on delivery in a part-time senior leadership role.

• Strong organisational skills and commitment to inclusive, youth-led practice.

Desirable

• Level 3 Safeguarding training.

• Experience managing programme budgets.

• Experience contributing to organisational strategy or scaling programme models.

• Familiarity with Google Workspace, Beacon CRM, MyConcern or similar systems.

• Lived experience of migration or displacement.