People team administrator jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Smile Train
Smile Train is changing the world one smile at a time. Our goal is to transform every person's life impacted by a cleft lip or palate. We train and support doctors and medical professionals to provide our beneficiaries with free, life-changing comprehensive cleft treatment. Our sustainable model has allowed us to reach 1.5 million children in 90+ countries, and we’re just starting. We are truly changing the world one smile at a time.
Smile Train is looking for exceptional people to join a worldwide team of dedicated, passionate professionals. Our team is creative and highly motivated individuals working to make a positive impact. Join us!
Role Summary:
We are looking for a highly-skilled Philanthropy Manager to create impact through building and growing our high-value donor programme. You will effectively manage a portfolio of high-capacity individual donors and prospects, with the goal of securing five- and six-figure gifts and will proactively engage donors and prospects through strategic outreach, personalized stewardship, and compelling solicitations. The ideal candidate is a highly motivated relationship builder who thrives in a fast-paced, vision-driven environment.
This is a full-time, hybrid opportunity starting as soon as possible. Ability to travel, when necessary, for donor visits and organizational events is required.
Reports To: UK Fundraising Director
Key responsibilities:
- Develop and execute cultivation, solicitation, and stewardship strategies for a portfolio of approximately 130 mid-level and major donors and prospects with the capacity to make 5- and low 6-figure annual gifts (bigger gifts would fall to UK Fundraising Director)
- Effectively complete the moves management process and engage a portfolio of donors through meaningful connections including phone calls, personalized emails and mailings, face-to-face meetings, and other communications.
- Create a plan for each donor to serve as the annual engagement plan, effectively and, in a timely manner, execute that plan to retain and upgrade donors, and document all activities in Moves Management and/or Tasks in the database.
- Prepare and personalize correspondence and fundraising materials, including donor stewardship and impact reports, funding proposals, briefing memos, and acknowledgment letters as appropriate.
- Provide recommendations and assist in executing effective strategies to practice moves management and increase fundraising results.
- Assist the UK Director with developing projects that will enhance the philanthropy programme of the Development Department and support developing strategy briefs and leading preparation meetings.
- Help produce cultivation and stewardship programs for prospects and mid-level and major donors.
- Organise events for major donors and prospects.
- Complete research on major donors and prospects within data compliance requirements.
- Complete administrative tasks for the philanthropy programme.
- Other duties as appropriate for this role.
Essential functions:
Sitting
Supervisory responsibilities: None
Required Education and Experience:
- 5+ years of relevant experience with exposure to major gift donor cultivation, solicitation and stewardship processes preferred.
- A proven history of generating income in the £100,000’s and securing gifts of £25,000 or more.
- Demonstrated success in developing substantive donor relationships and in coordinating with senior management and program staff to execute donor engagement strategies.
- Excellent verbal and written communications skills and strong interpersonal skills with the ability to interact with both management and donors.
- Extremely detail-oriented with strong organisational and time management skills.
- Able to take ownership of a process and to use problem solving skills to resolve issues.
- Able to make sound decisions based on analysis, experience, and judgment.
- Able to function both independently and as part of a global team.
- Familiar with the MS Office and donor management systems. Knowledge of Salesforce preferred.
- Bachelor’s degree or equivalent, although an equivalent combination of education and experience may be accepted as a satisfactory substitute for this required level of education.
Accountability Expectations:
- Ownership of Outcomes: Take full responsibility for one’s own performance, ensuring alignment with Smile Train’s mission and objectives.
- Transparent Communication: Communicate openly and effectively with team members, fostering trust and a shared understanding of expectations and priorities.
- Emotional Intelligence: Demonstrate empathy, understanding, and cultural sensitivity to contribute to an inclusive and supportive team environment.
- Empowerment: Effectively communicate with supervisors to ensure you are equipped with the resources, guidance, and autonomy you need to excel in your role
- Team Cohesion: Contribute to a culture of collaboration, mutual respect, and shared accountability, helping the team to thrive in a fast-paced, mission-driven environment
Compensation Range: £45-£47K
Travel: Ability to travel, when necessary, for donor visits and organizational events is required
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, obligations, and activities may change, or new ones may be assigned at any time, with or without notice.
Application Information:
Smile Train is an equal opportunity employer, committed to inclusive hiring and dedicated to diversity in our work and staff. We strongly encourage candidates from all groups and communities to apply. To apply, please complete the application online. Include your CV, and a cover letter that describes why you believe you would be a good fit for Smile Train and this role. We encourage interested applicants to apply as soon as possible.
The client requests no contact from agencies or media sales.
Thank you!
Assistant Manager – Housing and Homelessness (Sanctuary Emergency Accommodation)
Salary: £30,660 p.a.
Full-time: 40 hours per week with a 30min paid lunchbreak. You will also be rostered to work on bank holidays.
Closing date: 12pm; 23rd of January 2026
Interview dates: TBC
Benefits: Employees are eligible for Medicash (a non-contractual benefit), 33 days paid holiday, and a long service award (after five years).
Our client’s Emergency Accommodation offers short-term accommodation (22 bedrooms), as well as support, meals and laundry facilities. Staff work with other services to provide a tailored package for each person while helping them towards moving into longer-term accommodation.
They are looking for a new Assistant Manager to support the Emergency Accommodation Manager. The Assistant Manager will focus on the day-to-day operations of the service, supporting staff with service users and delegating responsibilities to the staff team. They are looking for a person who has a desire to help people who are experiencing homelessness. You may already have knowledge and understanding of homelessness, maybe through a previous job, as a volunteer, or through your own lived experience. You will be the sort of person who sees people experiencing rough sleeping or sofa surfing as a person, not just as ‘rough sleepers’ or ‘service users’.
You will be self-aware, compassionate, non-judgemental, and have a strong degree of emotional intelligence. You will have excellent skills in communication, prioritisation, and administration. You will be able to inspire, motivate, and encourage others enabling them to grow and develop in their roles. You will be able to respond flexibly, confidently and professionally to any challenges which arise.
To apply, please send your CV and Cover Letter now.
Interested candidates are advised to apply early as applications will be reviewed throughout the recruitment period. Our client reserves the right to close the advert early.
Thank you!
Contract:Permanent, 18.75 hours per week
Salary: £11,996 - £13,857 per annum (£23,993 - £27,715 FTE per annum)
Location: Southampton SO30 2HL
Closing date: Monday 12th January 2026
Interview date: Thursday 22nd January 2026
We’re recruiting a Volunteer Coordinator for our Rehoming & Fostering Team in Southampton!
As Volunteer Coordinator, you’ll recruit, support, and inspire volunteers to enhance rehoming and fostering services, while promoting Blue Cross in the community and driving local volunteering initiatives and fundraising. You’ll be joining a team who strives to be the best versions of themselves, so that they can do their best for the pets who need our help.
More about the role
At our Southampton rehoming centre, we provide onsite accommodation for pets in our care 24/7.
The centre has facilities to care for dogs and cats, as well as a specialised area for kittens.
Our Volunteer Coordinators recruit and support our amazing volunteers in the local area, promote the benefits of volunteering and raise the awareness of our centre and Blue Cross.
As a Volunteer Coordinator you will be responsible for recruiting and supporting a diverse team of volunteers. Working closely with the Centre Manager and Assistant Managers, you will ensure our volunteers who undertake a diverse range of roles, are fully integrated into the team, ensuring the team welcome and collaborate with these wonderful people.
In addition to this, you will be building relationships with local communities and partners, promoting the benefits of volunteering to provide more targeted support.
This role works on a 2-week rota. Week one is Monday, Wednesday and Thursday, week two is Tuesday and Thursday. There may be some flexibility around working days, along some ad hoc weekend working.
At our Southampton rehoming centre, we provide onsite accommodation for pets in our care 24/7. Overnight shifts are usually undertaken by team members who live on site. Occasionally you will be expected to carry out night checks when the resident team members are either not working or away for a period of time.
If you excel in an environment where you can see the difference you make every day, then this is the role for you. Interested? Then apply and let’s work together to see if this is the role for you.
About you
You will be an excellent communicator with strong interpersonal skills and the ability to actively promote to a range of external stakeholders the work of Blue Cross and the benefits of volunteering. You will be a self-motivated individual with a focused, creative, and forward-thinking approach to volunteering and will enjoy the opportunity to be involved in a range of local volunteering events and national initiatives.
With the ability to work collaboratively and effectively with people at all levels, you will have a passion for ensuring that volunteers have the right opportunities to thrive in their roles.
You will be organised, flexible and analytical in the way you work, and you will enjoy working to targets and managing a diverse team of volunteers. With an approachable and supportive manner, you will be able to offer guidance and advice and will have the confidence to deal with volunteer situations should they arise and be able to offer pragmatic solutions.
You will know what it is like to work in an emotionally charged environment and have excellent ‘bounce back ability’ and resilience. In addition, you will be emotionally intelligent, showing empathy and knowing how to support volunteers and your colleagues.
Knowledge, skills, and experience
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Demonstrable experience of supervision or management of volunteers or colleagues.
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Working with and relationship building with a range of stakeholders.
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High standards of verbal and written communication.
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Previous experience in working in a client focused environment where delivering a high level of customer satisfaction is the norm.
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Strong organisational, administration and analytical skills, including use of computerised systems.
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An awareness of health and safety legislation.
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Current full driving licence.
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Ability to demonstrate, understanding and apply our Blue Cross values
It would also be great (but not essential) if you had:
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Qualifications in managing volunteers or similar.
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Training or coaching skills.
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Presentation skills.
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Working with animals, and knowledge of animal welfare.
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Organising events.
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Understanding of safeguarding issues.
Want to know more detail? Great! We have attached the job description which hopefully gives you everything you need.
How to apply
Click the apply button below and complete the online application process before the closing date on Monday 12th January 2026.
We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.
In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
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Enhanced annual leave entitlement: 30 days plus bank holidays
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Pension scheme with enhanced employer contribution
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Health cash plan
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Life assurance
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Unlimited access to an employee assistance programme
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Programmes for physical and mental wellbeing support
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Free access to GP via MetLife
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Recognition scheme Annual volunteer days
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Claim for professional fees
To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
Registered Charity
501 - 1000
We believe in a world where all pets enjoy a healthy and happy life with people who love them
The client requests no contact from agencies or media sales.
Thank you!
Location: Gloucester
Contract: 40 Hours
Shift Patterns: 24 hours care hours and 16 hours admin (shifts TBC early, lates, long days available) with 2 office admin days a week.
On Call: 1 day per week, 1 weekend in every 8
Pay rate: £32,410
Unfortunately we do not offer sponsorship currently.
Prosperity Care & Wellbeing is a dynamic and innovative provider looking at the 8 principles of wellbeing for health, social care and wellbeing services based in the centre of Gloucester.
Everyone wants a purposeful job - to do something meaningful. At Prosperity Care & Wellbeing we can give you that. You will have the opportunity to develop your career and experience personal growth and fulfilment as well as being integral in developing the culture of the business.
We are seeking the best, and in return we offer a good work/life balance, and genuine opportunities to further your career.
What will the Deputy Manager role look like for you?
As the Deputy Care Manager you will be responsible for ensuring and providing the best possible care by promoting life skills, independence, and education for people with a diverse range of needs which may involve Autism, challenging behaviours, learning/physical disabilities and Mental Health. You will play a huge part in developing and managing the team by leading from the front, promoting independence, and nurturing daily living skills whilst within the services.
Part of your role will be things such as maintenance of the services, audits, role allocation, inductions and shadow shifts, competencies and debriefs.
What we are looking for in a Deputy Manager
cliché – however we really are looking for people who care! We believe the qualities of a great Support Team are, being empathetic, supportive, resilient, respectful, and courageous and that is all you will need to succeed within this role.
Due to the nature of this role, you will need to have/be:
- Experience of working in a Supported Living or Care Environment.
- Mentoring, Leading or Management experience.
- Experience working within a complex provision.
- Physically fit and able to support in daily activities.
- Full UK Driving license would be essential with access to a vehicle with business insurance (or willing to obtain this) to accompany in the community.
What we offer?
As well as the job satisfaction we hope you will experience; you will receive a competitive rate of pay and have access to a wide range of rewards and benefits.
- Enhanced DBS provided.
- A full and comprehensive in-house induction and ongoing training.
- VIVUP – this includes Employee Assistance Programme, Lifestyle savings, Cycle to work scheme, Home & Electronics payroll pay, Free online counselling sessions and Online GP access and much more!
- Birthday gift.
- Early pay (you can access funds as you earn.
- Pension Scheme.
- Blue light card to receive discounts on goods and events.
- Flexible working.
- Employee wellbeing scheme.
- Free parking within Gloucestershire.
- A great culture (don’t just take our word for it, check out our reviews)
- Opportunity to work for the company voted BEST PLACE TO WORK 2022
- *T&C's apply based on contract
Equal opportunities Winners of Diversity and Inclusion Award 2023!
As an equal opportunities’ employer, we encourage applications from diverse individuals. We believe that diverse talent makes us stronger – we’re an accessible place to work. We're driven by inclusivity and celebrate individuality.
We are committed to safeguarding and promoting the welfare of adults with care and support needs and expect all staff and volunteers to share this commitment. This post is subject to a DBS check.
REF-225 953
Thank you!
This is a rare opportunity to join the Scottish Wildlife Trust at a transformative time and play a leading role in one of our most ambitious fundraising initiatives.
For over 60 years, the Trust has championed healthy, resilient ecosystems across Scotland’s land and seas.
We are now creating the role of Major Gifts Manager. Joining our Development Team, and managing our Development Officer, you will lead philanthropic giving, with a particular focus on securing the Inverbroom Endowment – a multi-million pound campaign to safeguard the long-term future of our newest and largest wildlife reserve.
Working closely with an external fundraising agency, senior staff and volunteer leaders, you will manage and grow a portfolio of high-net-worth individuals, secure major gifts (including six-figures and above), and develop compelling cases for support that bring complex conservation challenges to life.
We are looking for a confident fundraiser with at least five years’ experience in philanthropy, ideally within the environmental NGO sector. You will have a strong track record of meeting financial targets, managing prospect pipelines, and stewarding long-term donor relationships.
If you are a confident relationship builder who acts with integrity, thrives on collaboration and wants your work to deliver real, lasting impact for nature, we would love to hear from you.
Registered Charity
101 - 500
Our vision is for a network of healthy, resilient ecosystems on land and sea, supporting Scotland’s wildlife and people.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Role: Head of Communications, Marketing, & Digital
Location:Home-based, with regular attendance (at least monthly) of meetings in London.
Salary:£45-50,000 depending on experience
Type: Permanent, full time (37.5 hours per week) or flexible to at
least 0.8 FTE
Responsible to: Director of Fundraising & Communications
Responsible for: Digital Marketing Manager, Communications & Engagement Manager, Communications Administrator (indirectly), Podcast Manager (indirectly)
Benefits: Flexible working arrangements, 28 days of annual leave (FTE pro rata for part-time) + 1 day for your birthday, pension scheme and Employee Assistance Programme
About the role
Every five minutes, someone, somewhere in the world is told that they have MS. There are currently 2.9 million people in the world living with MS. When you’re diagnosed with MS, in just seconds, the future that you saw for yourself and your loved ones has been shattered. A diagnosis often comes at a time when you’re in the prime of your life, when you should be planning your future, not facing a lifetime of uncertainty. Knowing you have MS can feel incredibly isolating and lonely.
Overcoming MS is here to provide hope: through lifestyle changes, backed by scientific research, a full and healthy life with MS is possible.
Could you be the person that helps us get this message of hope through to thousands of people diagnosed each year, their families and friends? Overcoming MS is at a crucial point in our strategy, where we are ready to significantly expand our reach and let everyone affected by MS know about the support that is available for them to live well. We are ready to own the lifestyle and MS space, to offer hope, positivity and choices to all, and we’re looking for the right person to drive awareness of our brand profile as well as the wider importance of healthy lifestyle and MS.
Job summary:
The Head of Communications, Marketing & Digital is responsible for shaping, delivering, and evaluating the charity’s communications, brand, digital engagement, and marketing activity.
Reporting to the Director of Fundraising & Communications, the postholder plays a pivotal role in growing the charity’s profile, strengthening engagement, and ensuring all communication channels, platforms and content are effective, accessible, and aligned with organisational goals.
In a small charity, this is both a strategic and hands-on role, requiring creativity, strong digital skills, excellent communication, and the ability to manage multiple projects simultaneously.
Key responsibilities and duties:
1. Communications & brand
- Lead the delivery of the charity’s communications strategy to increase visibility, trust and engagement.
- Manage and protect the charity’s brand, ensuring consistency of messaging, tone, and visual identity.
- Oversee and produce high-quality content for website, newsletters, reports, blogs, case studies, and information materials.
- Support the Director in developing campaigns that unite messaging, fundraising, marketing, and advocacy.
2. Marketing & supporter engagement
- Lead marketing activity to grow audiences, increase engagement, increase participation in our services, and support fundraising objectives.
- Work closely with colleagues to create compelling campaign assets, supporter journeys, and integrated marketing plans.
- Develop marketing materials, key messages, and digital assets that support awareness, engagement, service numbers and income growth.
3. Digital leadership
- Oversee the charity’s digital ecosystem, including website, email marketing, social media and CRM integrations.
- Ensure digital content is accessible, user-focused, streamlined and optimised for engagement and conversion.
- Fully review website development and maintenance, including UX improvements, analytics, SEO, and content.
- Oversee data-led insights and dashboards to measure digital performance and inform decision-making.
4. Media & public relations
- Build media relationships and respond to press requests in coordination with the Director.
- Draft press releases, statements, Q&As, and key messages for external audiences.
- Support reactive and crisis communications, ensuring timely, accurate responses and reputational protection.
5. Internal communication & collaboration
- Support effective internal communication, ensuring staff team, Program Facilitators and volunteers are informed and engaged.
- Work collaboratively across teams to gather stories, insights, and content that bring the charity’s work to life.
- Provide guidance and support to colleagues on communications, brand, and digital best practice.
6. Other
- Manage agency and supplier relationships where relevant.
- Stay informed about sector trends and emerging tools that could benefit the charity.
PERSON SPECIFICATION
Essential experience
- Significant experience in communications, marketing and digital roles, preferably within a charity or mission-driven organisation.
- Proven track record of developing and delivering digital and communications content across multiple platforms to multiple audiences.
- Experience managing websites, CRM systems, email marketing tools, and social media channels.
- Demonstrable experience in audience engagement, digital analytics, and campaign performance measurement.
- Experience in managing a brand profile across different audiences and different products, ensuring consistency and authority over time.
- Hands-on experience creating accessible and compelling written, visual, and digital content.
- Experience working with agencies, freelancers, or creative suppliers.
Essential skills & competencies
- Excellent written and verbal communication skills, with the ability to craft clear, compelling messages.
- Creative, strategic thinker with the ability to translate ideas into practical delivery.
- Highly organised, able to manage multiple deadlines, and comfortable working independently in a small team.
- Strong attention to detail with a commitment to quality and accuracy.
- Strong understanding of brand management and visual communication.
- Strong knowledge and understanding of fundraising, communications, GDPR, safeguarding, accessibility and other standards.
Personal attributes
- Passionate about the charity’s mission and values.
- Collaborative, positive, and comfortable working closely with colleagues across the organisation.
- Proactive problem solver who brings ideas and embraces innovation.
- Adaptable and resilient in a dynamic, fast-paced environment.
- Commitment to inclusivity, accessibility, and ethical communication.
- Excellent standard of written and spoken English and ability to communicate effectively with a range of people from diverse backgrounds.
- Excellent interpersonal skills.
- Fully committed to Overcoming MS’s values.
Registered Charity
11 - 20
We're here for everyone with MS who wants to take control of their health and wellbeing.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
With the Carers Leave Act now a statutory requirement for all employers to support unpaid carers by giving five days unpaid carers leave, this is a pivotal time for working carers to receive the right support to remain in work.
Our best practise employer forum, Employers for Carers (EfC) works as a department of Carers UK and helps business create carer-friendly workplaces.
Carers UK is looking for an Account Executive to support the Income Generation and Communication department in delivering activities to maintain and grow significant income from Carers UK’s products and services, namely the Employers for Carers forum.
This is not a fundraising role but focuses on upselling our Employers for Carers product as earned income and account managing existing clients.
Find out more about Employers for Carers on our website.
About you
You will be highly confident approaching and building rapport with prospective and existing clients with a commitment to a sustained high level of outbound communication. Collaborative in approach and with excellent communication skills you will have the ability to prioritise and manage a combination of different tasks and work effectively and efficiently to tight deadlines. You’ll have experience of sales and account management and retention with experiencing in cross and upselling. You’ll feel passionate about our mission - to make life better for carers.
About the role
Carers UK’s Income Generation and Communication team is responsible for the organisation’s income stream. The postholder will assist the team to develop, deliver and grow its earned income activities. You will carry out prospects research to support new business development, while building relationships through active client engagement. You will receive relevant training, guidance and coaching.
We are a truly inclusive team; we offer flexibility and we live and breathe our values. We are Attentive, Ambitious and Achievers.
Diversity and inclusion
Carers UK is committed to becoming a diverse and truly inclusive organisation. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.
To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.
As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role dependent on the needs of the applicant.
At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please contact us to discuss.
The closing date for applications is 5pm, Friday 30 January.
Carers UK anonymises all applications prior to shortlisting.
Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.
Carers UK are actively interviewing as we receive applications.
Carers UK may carry out online and social media checks before a formal offer is made.
The client requests no contact from agencies or media sales.
Thank you!
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Data Protection Manager to play a pivotal role in our Data and Insights team in London.
Sounds great, what will I be doing?
As our Data Protection Manager, you'll lead the organisation's commitment to safeguarding information and upholding the highest standards of compliance. You'll shape and maintain robust data protection policies, oversee data retention practices, and ensure our operations align with current legislation and best practice. Acting as the organisation's go‑to expert, you'll manage subject access requests, guide colleagues on data protection matters, and play a key role in reviewing contracts to ensure appropriate safeguards are in place. With responsibility for monitoring compliance, conducting audits, and managing data breach investigations, this is an opportunity to make a meaningful impact while driving a culture of accountability, security, and continuous improvement.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
We're looking for a confident and knowledgeable professional with a strong foundation in data protection, ideally supported by a degree in Law, Information Governance, Business Administration, or equivalent experience. You'll bring proven expertise in data protection or compliance roles, along with a solid grasp of UK and EU legislation, including the Data Protection Act and GDPR. Meticulous attention to detail, sharp analytical skills, and the ability to communicate complex issues with clarity are essential, as is the capacity to work independently and juggle multiple priorities with sound judgement and discretion. Proficiency with relevant IT systems and data management tools is key. Experience within health or social care or a recognised data protection certification would be a welcome advantage.
When will I be working?
You will be working Monday to friday between the hours of 9am and 5.18pm
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Registered Charity
0
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.
The client requests no contact from agencies or media sales.
Thank you!
Coeliac UK is looking for an experienced and people-focused Membership Experience Manager to lead the delivery of outstanding services to our members.
Job Title: Membership Experience Manager
Contract Type: Permanent, Full Time
Location: Head Office, High Wycombe (Hybrid working available)
Salary: £41,291 per annum
Salary Band: Services (SE3)
Line Management: 3 FTEs
Benefits: 36 days holiday (including bank holidays), enhanced parental leave, flexible working, private counselling service, professional development opportunities
Closing Date: 19th January 2026 (early applications may be reviewed as received)
This is a key leadership role within the Membership, Services and Volunteering Directorate, responsible for ensuring our membership scheme delivers real value, strong engagement and excellent experiences at every stage of the member journey. Working closely with colleagues across the charity, you will help drive member acquisition, retention and satisfaction while fostering a positive and collaborative team culture.
Key Responsibilities:
- Lead and manage the Membership Team to deliver excellent member services and positive end-to-end member experiences.
- Oversee the full membership journey, from enquiries and joining through onboarding, renewal and reactivation.
- Support the development and delivery of membership acquisition and retention strategies, ensuring value for members and sustainable income for the charity.
- Ensure accurate, high-quality information is provided to members across all channels, including the Helpline.
- Work collaboratively across the charity to maximise engagement with membership, fundraising, volunteering and advocacy initiatives.
- Track and analyse membership data and KPIs to identify insights, improvements and future opportunities.
About You:
We’re looking for a confident and supportive leader with a strong background in membership or service delivery. You will bring:
- Proven experience delivering excellent service within a membership-based environment.
- Strong people management skills, with the ability to motivate, develop and support a team.
- Excellent written and verbal communication skills.
- Strong analytical and numeracy skills, with experience interpreting complex data.
- The ability to manage multiple projects on your own initiative while working collaboratively across teams.
About Coeliac UK:
Coeliac UK is the charity for people who need to live without gluten. For over 50 years, we’ve been supporting those with coeliac disease and related conditions by providing trusted advice, funding vital research, and campaigning for better access to safe gluten free food. Our work ensures that no one’s life is limited by gluten.
Closing date: 19th January 2026
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Candidates may also be searching for similar roles such as: Membership Manager, Supporter Experience Manager, Customer Experience Manager, Member Services Manager, or Engagement Manager.
Coeliac UK is an equal opportunities employer and we are determined to ensure that no applicant, employee or volunteer receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
No agencies please.
Thank you!
Harris Hill is supporting an organisation to recruit an Account Executive into a busy, income-generating team. This role is ideal for someone who enjoys managing and growing existing client relationships and delivering a high standard of ongoing account support.
The focus of the role is on retention, renewals and account growth, with responsibility for maintaining strong relationships and identifying opportunities to expand services within existing accounts.
Key responsibilities
- Manage a portfolio of existing clients and act as their main point of contact
- Build long-term relationships to support renewals and repeat engagement
- Identify and deliver upsell opportunities within existing accounts
- Support the onboarding of new clients and ensure a smooth transition into account management
- Track renewals, manage account administration and maintain accurate records
- Work collaboratively with internal teams to ensure a consistent client experience
About you
- Experience in account management, client services or B2B relationship roles
- Confident managing renewals and growing accounts
- Comfortable working in a target-driven environment
Why it stands out above the rest
- Supportive, people-focused culture – staff are genuinely valued, with paid carers leave, hybrid and flexible working from day one, and a strong benefits package including a free Health Cash Plan and generous annual leave
- Leadership that invests in you – an experienced, long-standing Head of Team who is approachable, encourages development, and brings a great sense of humour to the role
- Stability and clarity at senior level – a highly respected Director who has been with the organisation for many years and is deeply committed to the mission
- Values lived day-to-day – a colleague-led values recognition scheme that celebrates impact, dedication and great work across the organisation
The offer
- Permanent, full-time role
- Hybrid working
- Salary circa £33,000
Please send your CV to Hannah at Harris Hill on as soon as possible, as the hiring managers are reviewing applications on a rolling basis, with a firm deadline of 30 January.
As a certified B Corp™ and leading charity recruitment agency, Harris Hill is committed to equitable and inclusive recruitment practices. Applications from all sections of the community are actively welcomed, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics
Thank you!
We're looking for a kind, empathetic and resilient Female Refuge Support Worker to join our Homelessness and Complex needs Service in Tower Hamlets.
£11,200.00 per annum, working 16 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Are you looking for a rewarding role working with families who have fled domestic and sexual abuse? We are looking for friendly and diligent individuals to join our refuge team.
We work with a trauma-informed, survivor led framework with intersectional feminism at the core.
The Tower Hamlets Domestic Abuse Service provides emergency accommodation to women and children fleeing domestic and sexual violence. As a refuge support worker you will provide emotional and practical support, such as legal options, housing, benefits and signposting.
You will risk assess and develop safety and support plans with survivors at the centre.
The role is 16 hours per week
Due to the Client and the nature of this role, this position is for Women only.
This is a fixed term contract until May 2026 with possibility of extension
What you'll do:
* Manage customer referrals, completing Dash Risk Assessments and obtaining and maintaining all relevant paperwork
* Building supportive, trusting relationships with customers and creating a positive atmosphere.
* Oversee On Track implementation from an operational perspective during the initial upload of cases to ensure that any issues are highlighted to management.
* Conducting regular Keyword sessions with each survivor.
* Working proactively with other members of the team to handle the service caseload and administrative responsibilities
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Knowledge of the impact of domestic and sexual abuse on women and children
* Exudes a warm friendly presence and open behaviour
* Experience conducting risk assessments and safety plans
* Ability to keep on top of casework admin and prioritise tasks.
* Works within an anti-discriminatory and intersectional feminist framework
What you'll bring:
Essential:
* Experience working with survivors of domestic abuse
* Understanding of the impact of domestic abuse on survivors and their children
* A trauma-informed approach to support
* Experience conducting risk assessments and producing person-centred safety and support plans
Desirable:
* Experience of working in a residential setting
* Experience of delivering domestic abuse recovery programmes
* Experience of coproducing delivery outcomes and gathering evidence in accordance with them
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job description
Thank you!
Valuing difference is a core principle of Ambitious about Autism. We are now looking for an Assistive Technologist to join our TreeHouse School in North London. This role will support, promote and celebrate the development and embedding of inclusive practices that enhance pupils' quality of life and access to learning. You will work collaboratively across disciplines, supporting the effective use of assistive technology to meet individual pupil needs. You will coordinate, implement and evaluate strategies that ensure assistive technology is applied consistently and effectively, working with teaching staff, integrated services, subject leads and school leadership to improve outcomes and experiences for all pupils.
As the Assistive Technologist, you will develop, implement, monitor, and enable assistive technology for our learners. You will provide modelling and training to staff and parents on the full continuum of communication and technology support. Working as a diagnostic team member you will provide ongoing technical assistance to learners, staff, and parents.
Your role as Assistive Technologist:
- Collaborate with colleagues and parents to share information and expertise to plan and implement effective student programs for the purpose of developing and implementing assistive technology services.
- Facilitate student communication in social settings across environments through the use of assistive technology.
- Work with learners who qualify for assistive technology support to develop an appropriate individualised learning plan.
- Proficiently use technology to communicate, compile reports and collect data, providing accurate records and communicating with team members, parents, administration, and charity staff.
This is a fantastic opportunity to work for a forward-thinking organisation with the interests and wellbeing of autistic children and young people at its core.
This is a term-time only role.
For further details on how you can make a difference and find out what we have to offer, please see our recruitment pack. Please also note the role may close before the advertised deadline.
If you have any questions about the role or would like to have a confidential call, please contact Stephen Vickers.
Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.
Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
Registered Charity
101 - 500
We stand with autistic children and young people, champion their rights and create opportunities.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
GrowTH is a non-denominational Christian charity, which works in partnership with evangelical churches from a variety of backgrounds within the London Borough of Tower Hamlets.
GrowTH seeks to share God’s love with its homeless neighbours in word and deed. So, alongside receiving practical care and help, all GrowTH guests have the opportunity to hear the good news of Jesus and to explore the Christian faith, if they wish.
GrowTH, has four main projects that make up the charity’s activities. They are as follows:
- Night Shelter: provides volunteer-run winter shelter in Tower Hamlets from October to April each year. Homeless men and women are referred to GrowTH by local homeless agencies. Once accepted into the shelter, guests receive a warm welcome, a hot evening meal, a safe bed for the night, and breakfast in the morning. The resettlement support there provides every guest in the shelter with one-to-one support from GrowTH’s two Advocate Workers to help them move out of homelessness, with the aim of resettling them into stable accommodation. We accommodate up to 15 Guests in the Shelter each night, and typically shelter around 150 Guests each season.
- Housing: provides medium term (twelve-eighteen month) affordable move-on homes locally for some who have stayed in the shelter, or are referred in from other sources, in order to help them transition towards independence. Each Resident is provided with bespoke support towards their support needs by our Housing team. We currently have 31 residents across 12 flats.
- Day Centre: provides a safe space for guests to meet with the staff team for advocacy and support meetings. There will also be space for shelter guests to relax and ample opportunities for both staff and volunteer-led evangelistic events, as well as prayer ministry.
- Lazarus House: a community house project for male residents. The house provides an opportunity for men seeking a fresh start to confront deep rooted issues impacting their lives, within a safe, loving, disciplined and family environment. This is a key partnership with the local churches in which they provide discipleship for the Residents as well as fellowship, and GrowTH provide the practical support and housing.
KEY RESPONSIBILITIES
Providing day-to-day oversight and support to GrowTH’s various frontline projects
- Provide oversight of logistics for GrowTH’s projects; ensuring smooth daily operations
- Oversee the provision of one-to-one support to Residents and Guests
- Manage referrals into the projects, and oversee move-on options for Residents and Guests
- Oversee good maintenance of properties and facilities, ensuring compliance with safety checks and other requirements
- Provide oversight for the development and implementation of new frontline projects
Providing strategic support for GrowTH across its projects, and the wider organisation
- Oversee and regularly review the viability of GrowTH’s various projects
- Ensure sufficient policies and procedures are in place for the projects to comply with relevant legislation and guidelines
- Assist the Director with planning and strategic matters
Providing support to the wider GrowTH team
- Support and line manage frontline staff in the Day Centre, Shelter, and Housing and Lazarus House projects.
DETAILED RESPONSIBILITIES
Provide oversight of logistics for GrowTH’s projects; ensuring smooth daily operations
- Ensure the smooth running of the Shelter, Housing, Lazarus House and Day Centre operations.
- Oversee staff in making day-to-day decisions with regards to the support and casework given to Residents or Guests.
- Oversee the day-to-day logistics of the projects, and addressing any logistical challenges that arise.
- Resolve complaints and concerns raised by guests, residents, or staff effectively.
Oversee the provision of one-to-one support to Residents and Guests
- Along with other team members, provide support to Residents and Guests around their bespoke support needs – tenancy sustainment, finances, employment, health, and life skills, etc.
- Support frontline staff in the delivery of this support to Residents and Guests; assisting with suggestions or providing clear direction in their casework.
- Assist Residents and Guests in accessing support provided by other organisations or services.
- Oversee the provision of groups, activities, courses, or events to upskill Residents and Guests.
Manage referrals into the projects, and oversee move-on options for Residents and Guests
- Oversee the referral process, and the individual referrals that come into the Shelter and Housing and Lazarus House.
- Where required, assess prospective Residents or Guests for their suitability, and be able to clearly explain the individual projects and their criteria.
- Ensure that Residents and Guests are well prepared for their move ons from GrowTH’s projects, and oversee the presentation of move on options to each individual.
- Assisting frontline staff in the securing of onwards accommodation for Residents and Guests, which may include building strong connections with other providers, and researching new options.
Oversee good maintenance of properties and facilities, ensuring compliance with safety checks and other requirements
- Ensure that the decoration, fittings, and furnishings throughout the Housing project, Lazarus House and Day Centre are of good quality, checked regularly, and replaced when required. And that all GrowTH’s projects are clean, welcoming, and functional.
- Liaise with the landlord, contractors, or other relevant parties regarding repair works.
- Ensure that routine fire safety checks are undertaken in all of GrowTH’s properties, and that gas and electric safety certificates are obtained. Ensuring compliance will all relevant health and safety legislation.
Provide oversight for the development and implementation of new frontline projects
- Provide ongoing operational oversight for Lazarus House, supporting staff and ensuring high quality care and support for the Residents.
- Identify and assess opportunities for future projects that will enhance GrowTH’s mission, working with the Director to develop any new initiatives, should opportunities arise.
- Lead the setup and successful launch of any new frontline initiatives or projects, in alignment with GrowTH’s vision and values.
Oversee and regularly review the viability of GrowTH’s various projects
- Perform and lead regular reviews of each of GrowTH’s projects, to ensure that they are performing well compared to their pre-agreed targets and KPIs.
- Ensure that rental income is maximised, and apply for grants for specific needs if required.
- Track and report on the expenditure of the various projects.
Ensure sufficient policies and procedures are in place for the projects to comply with relevant legislation and guidelines
- Write and regularly update policies and procedures for the Housing, Shelter, Day Centre, and Lazarus House; in accordance with an changes in legislations, guidelines, or best practice.
- Ensure that staff are aware of the policies, well-trained, and follow these policies effectively.
Assist the Director with planning and strategic matters
- Review the Shelter, Housing, Lazarus House and Day Centre projects to identify areas for improvement.
- Meet with Director, Management team, and Trustees to plan the future of the projects.
- Meet with other organisations to learn and implement best practices.
- Assist the Director in organising and executing larger events and initiatives for the charity.
Support and line manage frontline staff in the Day Centre, Shelter, and Housing projects
- Provide line management to the frontline staff (currently Housing Workers, Advocate Workers, and Shelter Coordinator); including regular supervision, and appraisals.
- Supporting frontline staff in their roles; ensuring they have the training and resources that are required.
- Help to foster a supportive and collaborative team culture.
The client requests no contact from agencies or media sales.
Thank you!
Senior Trainer and Consultant – Beyond Bendrigg Programme
Salary: £29,612 – £31,913 FTE (dependent on experience and qualifications)
Contract: Full-time, 2-year fixed term (with potential extension subject to funding). 0.8 FTE considered for the right candidate.
Location: Hybrid – at least one day per week at Bendrigg (Kendal, Cumbria) plus extensive UK travel
Closing Date: 9am, Wednesday 28th January 2026
Interview Date: Thursday 5th February 2026
Start Date: 1st April 2026 (or by agreement)
About Bendrigg
For over 45 years, Bendrigg has been breaking down barriers so that disabled and disadvantaged people can experience the life-changing benefits of outdoor adventure. Through our Beyond Bendrigg programme, we work with the outdoor, leisure and tourism sectors to make adventure accessible for all. We provide training, consultancy, and access audits to help organisations build confidence, adapt activities, and create truly inclusive experiences.
The Role
We’re looking for a passionate Senior Trainer and Consultant to join our team and help shape the future of accessibility in the outdoors. This is a unique opportunity to make a tangible difference by delivering high-quality disability awareness and inclusion training, conducting access audits, and providing consultancy that transforms visitor experiences. You’ll work closely with our Training, Research and Consultancy Manager, delivering practical, engaging training sessions and producing clear, actionable recommendations for clients across the UK. This role offers autonomy, variety, and the chance to influence positive change in outdoor and visitor settings.
What You’ll Do
- Deliver interactive, experiential training to organisations in the outdoor, leisure and tourism sectors.
- Facilitate workshops, webinars, and on-site sessions that build confidence and practical skills.
- Conduct access and inclusion audits, identifying barriers and producing tailored recommendations.
- Develop and update training materials, ensuring content reflects best practice and lived experience.
- Represent Bendrigg at events and build strong relationships with clients and partners.
About You
We’re looking for someone who is:
- An experienced trainer with excellent facilitation and presentation skills.
- Passionate about inclusion and committed to Bendrigg’s belief that adventure should be accessible for all.
- Organised, proactive, and able to manage a busy schedule with autonomy, including travel across the UK.
- A great communicator who can engage diverse audiences and write clear, practical reports.
Essential experience includes:
- Delivering high-quality, interactive training.
- Managing training preparation and follow-up to a high standard.
Desirable:
- Experience in access audits (training provided if needed).
- Knowledge of disability, inclusive language, and relevant legislation.
- Familiarity with outdoor learning, tourism, or accessibility consultancy.
We know that the perfect candidate doesn’t always meet every requirement listed, and that’s okay. If you’re excited about this role and believe you have the potential to deliver and further develop the Beyond Bendrigg programme, we encourage you to apply. We’re committed to supporting your growth, helping you develop new skills, and ensuring you have what you need to succeed.
Closing date: 9am, Wednesday 28th January 2026
Interview date: Thursday 5th February 2026
Registered Charity
21 - 50
We make adventure accessible, working together to overcome barriers and transform lives.
The client requests no contact from agencies or media sales.
Thank you!
We're looking for a kind, empathetic and resilient Female Refugee Support Worker to join our Homelessness and Complex needs Service in Tower Hamlets.
£11,200.00 per annum, working 16 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Are you looking for a rewarding role working with families who have fled domestic and sexual abuse? We are looking for friendly and diligent individuals to join our refuge team.
We work with a trauma-informed, survivor led framework with intersectional feminism at the core.
The Tower Hamlets Domestic Abuse Service provides emergency accommodation to women and children fleeing domestic and sexual violence. As a refuge support worker you will provide emotional and practical support, such as legal options, housing, benefits and signposting.
You will risk assess and develop safety and support plans with survivors at the centre.
The role is 16 hours per week
Due to the Client and the nature of this role, this position is for Women only.
This is a fixed term contract until May 2026 with possibility of extension
What you'll do:
* Manage customer referrals, completing Dash Risk Assessments and obtaining and maintaining all relevant paperwork
* Building supportive, trusting relationships with customers and creating a positive atmosphere.
* Oversee On Track implementation from an operational perspective during the initial upload of cases to ensure that any issues are highlighted to management.
* Conducting regular Keyword sessions with each survivor.
* Working proactively with other members of the team to handle the service caseload and administrative responsibilities
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Knowledge of the impact of domestic and sexual abuse on women and children
* Exudes a warm friendly presence and open behaviour
* Experience conducting risk assessments and safety plans
* Ability to keep on top of casework admin and prioritise tasks.
* Works within an anti-discriminatory and intersectional feminist framework
What you'll bring:
Essential:
* Experience working with survivors of domestic abuse
* Understanding of the impact of domestic abuse on survivors and their children
* A trauma-informed approach to support
* Experience conducting risk assessments and producing person-centred safety and support plans
Desirable:
* Experience of working in a residential setting
* Experience of delivering domestic abuse recovery programmes
* Experience of coproducing delivery outcomes and gathering evidence in accordance with them
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job description