Permanent "Support Worker" Jobs in Greater London
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Summary
We are looking for an Arts Sector Employment Coach will support young adults with SEND to apply for jobs within the Arts sector and coach them through the recruitment and induction process.
The role incorporates:
· Working with the Arts organisations in making their recruitment processes more accessible to candidates with disabilities
· Providing job coaching support to induct the new employee into their role.
· Spreading awareness of the scheme and its impact with the aim of encouraging arts sector organisations to hire young adults with SEND is an integral part of the role.
Who We Are
PIP is a local charity that supports adults with learning disabilities or autism to achieve their potential and lead independent lives.
Our mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London and run several key services to promote independence and choice for our students.
What You’ll Need:
· Experience of working with people with learning disabilities, or a similar client group
· Experience of training, education, or employment support delivery
· Experience of job coaching or supporting work placements
· Understanding of the needs of employers and ability to articulate the benefits of having a diverse workforce to businesses.
· An understanding of and commitment to a person-centred approach
· A passion for enabling positive change in the lives of our students.
· Energy, initiative and a proactive attitude
· A calm and creative approach to challenges and problem solving.
What We Offer:·
· You'll get 25 days holiday + bank holidays every year.
· An extra day of annual leave for each year you've worked with us up to 30 in total
· We offer a travel allowance to help with the cost of commuting.
· We provide a 4% pension contribution
· Incremental pay progression
· Free Employee Assistance Programme 24/7 including access to counselling
· We offer regular team meals and socials
· We offer a cycle-to-work scheme and other staff discounts.
Our Mission
PiP's mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London and run several key services to promote independence and choice for our service users.
Our commitments
PiP is committed to safeguarding and promoting the welfare of adults and expects all employees, workers and volunteers to share this commitment. The successful applicant must undertake an enhanced Disclosure and Barring Service (DBS) check.
We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds, particularly applicants who are significantly underrepresented in our sector, such as people with lived experience of disabilities and individuals from Black and Minority ethnic communities.
PiP keeps all personal information confidential and in line with current data protection legislation and GDPR.
Closing Date: Friday 31st May 2024.
We encourage you to apply early, as applications will be reviewed as soon as they are received, and we reserve the right to close the advert sooner subject to finding suitable candidates.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Key Responsibilities:
- Provide high quality information and support in an empathetic and professional manner.
- Conduct a holistic needs assessments for each service user according to their individual circumstances
- Working with each service user to establish the most appropriate sources of support, and agree an action/support plan with them
- Provide a face to face service when there is an over-riding need to do so by visiting service users
- Collaborate with other agencies/service providers who can offer additional support options
- Liaise with partners, ensuring that agreed actions are followed up
- Log and communicate details of cases in a timely and accurate manner to ensure that records are up to date and the wider team has the information they need to provide support.
- Explore, assess and escalate any safeguarding concerns according to the RABI safeguarding policy.
- Contribute constructively to the development of the Service Provision team and function, for the benefit of service users.
- Work constructively and collaboratively to solve problems with the support of colleagues.
Person Specification:
Essential
- Experience providing services to vulnerable service users, listening and supporting in a non-judgemental way.
- Knowledge and insight into state benefits and complementary support services (whether national / local / statutory agencies.
- Excellent communication skills, being able to establish rapport and build trust quickly.
- The ability to build a practical plan alongside a service user and adapt approach to different circumstances and personalities.
- Knowledge of data protection principles and how to apply them.
- Knowledge or experience of safeguarding best practice.
- Knowledge and insight into complementary support services (whether national / local / statutory agencies).
- Excellent IT software skills and aptitude to adapt to new systems and processes.
- Flexible, resilient and solution focussed working with sensitivity and integrity.
- Collaborative, constructive, and solution-focussed
- Ability to work flexibly, depending on the needs of the team and of service users.
Desirable
- Farming background or knowledge of the farming community environment.
- Experience providing support remotely.
- Relevant qualifications in health and social care
Other
Use of own car, ability to travel to support service users / attend meetings.
This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.
RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.
Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.
The client requests no contact from agencies or media sales.
London based contract with the option of hybrid working in the office and from home*
An exciting opportunity to lead and transform the CSP’s data capabilities in support of our public-good mission. You will improve our understanding and use of data across the organisation in aid of our 65,000 members and the physiotherapy profession.
The CSP is a one-off organisation. We give expert voice to UK physiotherapy, and support our members throughout their education, working lives and retirement. This makes us stewards of critical knowledge about the profession and its central role in the healthcare system. You will be shaping the data culture and capabilities that scaffold that knowledge.
You will be the visible lead for data in the organisation, a proactive voice to connect our data operations with the strategic objectives they serve. You will combine professional expertise with personal integrity: we are a values-driven organisation, and Data for Good will be your core business.
You will champion the data perspective among the organisation’s leadership: cementing the importance of data in corporate decision-making, and ensuring that our Data Governance and Management follows best practice and supports our ability to leverage data.
You will lead the organisation’s developing data maturity, including use of data and growth in data skills and capabilities in order to improve organisational decision making and influence.
For an informal discussion about the role, please contact Jonathan Scott-bryan, Assistant Director of CSI at Head Office.
Why work for the Chartered Society of Physiotherapy?
The Chartered Society of Physiotherapy (CSP) is the professional, educational and trade union body for the UK's 65,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.
At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to be the best at everything we do. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please visit the website for further information.
We offer an excellent benefits package, including 27 days’ annual leave plus bank holidays, Christmas office closure between 25 December to 01 January and generous pension scheme with 12% employer contribution.
*The CSP operates a hybrid working model, allowing employees to work between their home and the office. While we do not stipulate the number of days in the office, employees can decide, through discussions with their line managers, how, when, and where they work best, balancing the needs of the CSP, the team, and themselves. Employees are still expected to attend the office for in-person meetings when required for their role and the organisation. Homeworking is subject to meeting homeworking assessment requirements, which include a minimum broadband speed of 18Mbps and a dedicated space to work from. (Remove if homeworker)
To enable our employees to balance their individual, family and work-life, we would be happy to discuss flexible working arrangements with shortlisted candidates (subject to business needs).
For further information and details of how to apply, please visit the website via the apply button.
CVs will not be accepted.
Closing date: 10am, 30 May 2024.
Interview date: 13 June 2024.
If you require any adjustments during the application stage, please email the Human Resources team via email.
The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP’s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages. To view our equity, diversity and belonging strategy, please visit the website.
NO AGENCIES
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
PRHA is a great place to work – Our award-winning teams work together to improve the lives of our residents and make a real contribution to ending homelessness. As an IIP Gold standard employer, we value our staff and commit to develop their skills and support them in their important work.
We have an exciting opportunity for a Senior Drug and Alcohol Worker within one of our specialist services. We are looking for self-starters with a passion for sparking change in people’s lives. You will have the necessary skill set to empower people and support residents to achieve their goals.
PRHA hostels guarantee a fast-paced, challenging and dynamic environment where no two days are ever the same. We are seeking motivated and energetic individuals to join our teams and help our residents to change their lives for the better.
We are looking for:
Responsibilities
· Create a safe and accepting psychologically informed environment for vulnerable residents, whilst following safeguarding measures.
· Develop the recovery hub, embedding the “Rethink Recovery Toolkit”
· Deliver quality training, advising staff and residents on substance misuse and assist on the admin side of negotiations and conferences.
· Line manage a small number of staff
· Attend service user and care programme approach review meetings.
· Create trusting relationships with residents, motivating and empowering them to take next steps.
· Interview new referrals and recovery workers, ensuring your project meets their needs, and assessing physical and mental health for interventions.
· Develop links and effectively communicate with internal and external partners / connected organisations, providing covering when necessary.
· Organise peer support activities, assisting with money management following Finance policies and procedures.
· Ensure residents are assisted with managing their medication, strictly adhering to PRHA’s Medication policy.
· Uphold PRHA’s commitment to Equality of Opportunity, and managing Diversity.
Carry out other duties as may be reasonably required.
What we offer
We offer our staff a generous benefits package, which includes:
- Pension Scheme – We offer a group stakeholder pension scheme with 3% employer's contribution, employee contribution is 5%
- Holidays - Employees receive up to 22 days annual leave plus bank holidays rising with long service
- Medical – we provide a “Cash Back" Scheme for a range of services such as dental, physio, chiropody, health& wellbeing
- Training Programmes – We provide comprehensive training to our employees to enable them to grow in their career and achieve their professional aspirations.
- Season Ticket Loans – We offer interest-free season ticket loans after successful probation
- Life Assurance - Upon death whilst in service, a Death in Service payment may be made according to the scheme rules. The payment covers 3 times of the employee’s annual salary.
How to apply
Please read the full Job Description & Person Specification which can be found on our website. To apply, please send your CV and Supporting Statement to outlining your interest in working for PRHA and explaining how you meet the criteria set out in the Job Description & Person Specification. Please send your CV and Supporting Statement by clicking the Apply Now button. Furthermore, applications with no attached personal statement explaining how you meet the job description will not be considered.
It is required for this post that the successful candidates will have to complete an enhanced DBS disclosure check.
Do you believe everyone should have a place to call home and the chance to lead a fulfilling life? Do you have the commitment, enthusiasm and resilience needed, to work with some of the most vulnerable people in our communities? If the answer is yes, this could be the role for you. SHP Islington Complex Needs services have a full time Project Worker Complex Needs position (Milton House) and a part-time Project Worker Complex Needs (Ashley Road) position available.
About the role:
SHP (Single Homeless Project) is one of London’s leading homelessness prevention charities and a dynamic and growing organisation changing 10,000 lives every year across London - from supporting people in crisis, to helping them take the final steps towards independence and employment.
We are seeking experienced and highly motivated staff members for our Complex Needs Accommodation Service. The role will require you to work alongside the Regional Services Manager , to provide a high level of support to these clients at our Ashley Road and Milton House projects.
You will be in a specialist role designed to work with people with complex support needs relating to: mental ill health, physical health & substance use needs. You will also play a key part in reducing the risk of re-offending, liaising with external professionals, preventing homelessness and promoting the independence and social inclusion of these clients.
The working rota for this post is Monday - Friday. (no weekend shifts) and a mixture of earlies (8am - 3.30pm) & lates (3pm - 10.30pm)
About you:
- Previous experience of working with people with complex support needs.
- Ability to manage a caseload and deliver positive outcomes utilising your knowledge of the health, social care and criminal justice sector.
- A flexible, innovative and creative approach to working with a sometimes hard to engage and challenging client group, is also required.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 2nd June at Midnight
Interview date: 12th-14th June
This post will require an Enhanced DBS check to be processed for the successful applicant.
The client requests no contact from agencies or media sales.
We Belong is a migrant youth-led charity based in London. We Belong exists to ensure young migrants living in the UK are treated equally and fairly in the society they call home. We Belong works with and for young migrants to hold those in power to account and fight for wider immigration reform.
Are you passionate about supporting young migrants in the UK to achieve their educational and career goals? We're seeking a compassionate and nurturing individual to join our team as a Youth Development Officer.
In this role, you'll provide high-quality support to young migrants navigating the pathways to higher education, post-education, and employment opportunities. Listening attentively to their needs, you'll ensure that they are connected with relevant opportunities tailored to their individual circumstances.
As a Youth Development Officer, you'll regularly check in with young people affiliated with We Belong, fostering a non-judgmental environment where they feel comfortable discussing the challenges they face. Your role will be to offer compassionate care and guidance, empowering them to overcome obstacles and thrive.
In addition to offering emotional support, you'll provide accurate information to those in need and actively engage young people in various We Belong activities, creating opportunities for growth and community involvement. You will work with schools and colleges across London to raise awareness of the barriers to education and deliver a selection of We Belong's Programmes.
If you're a supportive and empathetic individual who is dedicated to making a positive difference in the lives of young migrants, we'd love to hear from you. Join us in our mission to empower and uplift the next generation!
Candidates with Lived Experience are welcome to apply as well as those with a passion for youth development and an interest in social justice.
If successful, the applicant will be joining an award-winning youth charity and a staff team dedicated to improving outcomes for young migrants between the ages of 16-25 years old and empowering young people to create change.
For more information, please refer to the role description: If you are interested in this role and would like to speak to We Belong before applying please email us via our website.
Applications open: Thursday 9th May 12pm – please submit your CV and Cover Letter.
Closing date for applications: Tuesday 4th June at 5pm
Interviews: w/c 10th June
Please submit your CV and Cover Letter.
The client requests no contact from agencies or media sales.
The Services Manager (Housing) will primarily focus on the managing New Horizon's Housing Advice service, delivered both from the day centre and remotely. You will work with the Head of Services to ensure the service responds holistically to young people with multiple needs or barriers. You should be experienced in the housing and homelessness sector, be a passionate advocate for young people. and have the ability to motivate a team to deliver high quality services in a fast-paced environment. You should be skilled in partnership management and able to collaborate to identify new housing solutions for young people.
For more information, please see our Job Application Pack below.
Salary: £37,024 - £41,600
Closing Date: 10am, 14/06/2024
The client requests no contact from agencies or media sales.
About The Connection at St Martin’s
We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.
London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.
About the Role
- You will have substantive experience in providing immigration advice and casework, with the relevant Level 2 OISC qualification (or OISC level 1 working towards Level 2). Please note only candidates with the relevant OISC qualification and legal experience will be considered.
- You will be part of a specialist team that provides a migration service within a centre for people experiencing homelessness and interconnecting needs.
- You will have experience of working jointly with other agencies and building strong, effective partnerships internally and externally.
Full job description can be found on our website.
Salary: £36,159
Closing Date: Sunday 19th May
Interview Date: Friday 24th May
Our Benefits
· 30 days holiday plus bank holidays
· Generous training budget, plus an annual personal training budget
· Enhanced Sick Pay Policy
· Enhanced family friendly policies
· Day off for moving house
· Hybrid working (depending on role requirements)
· Pension – 5% Employer, 3% Employee
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)
We are a London Living Wage employer
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Summary
Learning Support Assistants support PiP’s Development Workers to deliver a flexible programme of learning and development opportunities; ensuring that students can actively participate and engage in sessions, giving student’s maximum opportunity to learn and develop.
PiP’s programmes focus on four learning pathways:
- Independent Living Skills
- Creative and Performing Arts
- Health, Wellbeing and Happiness
- Employment and Vocational Skills
The role incorporates session delivery, recording and monitoring student progress, key working responsibilities such as liaising with student’s support networks and involvement in PiP’s wider work.
Who We Are
PIP is a local charity that supports adults with learning disabilities or autism to achieve their potential, and to lead lives that are as independent as possible.
Our mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London, and run a number of key services to promote independence and choice for our students.
What You’ll Need
- Experience of working with people with learning disabilities, or a similar vulnerable service user group in care or educational settings
- A strong commitment to person-centred support and advocacy
- A passion for enabling positive change in the lives of our students
- The character and communication skills to be an effective and supportive team member
- Energy, initiative and a proactive attitude
- A calm and creative approach to challenges and problem solving
What We Offer:
· You'll get 25 days holiday + bank holidays ever year. We're closed for Christmas but the rest of the year you may take leave whenever you wish.
· An extra day of annual leave for each year you've worked with us up to another 5 (30 in total)
· We offer a travel subsidy to help with the cost of commuting.
· We provide a 4% pension contribution
· Incremental pay progression
· It's an early finish on Fridays - we close once all students leave around 4pm.
· Free Employee Assistance Programme 24/7 including access to counselling
· We offer regular team meals and social-generally during work hours and they are optional.
· We offer a cycle-to-work scheme and other staff discounts
Our Mission
PiP's mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London, and run a number of key services to promote independence and choice for our service users.
Our commitments
PiP is committed to safeguarding and promoting the welfare of adults and expects all employees, workers and volunteers to share this commitment. The successful applicant will be required to undertake an enhanced Disclosure and Barring Service (DBS) check.
We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds, particularly applicants who are significantly underrepresented in our sector, such as people with lived experience of disabilities and individuals from Black and Minority ethnic communities.
PiP keeps all personal information confidential and in line with current data protection legislation and GDPR.
Closing Date: May 22nd 2024
We encourage you to apply early, as applications will be reviewed as soon as they are received, and we reserve the right to close the advert sooner subject to finding suitable candidates.
You’ll have an active role providing LGBTQ+ affirmative support for LGBTQ+ children and young people.
This is an exciting job opportunity to join a dynamic and committed team in a front-line role to support and deliver the activities and services of elop’s LGBTQ+ Children & Young People’s Service.
In this role you will have opportunity to design and deliver innovative youth support programmes, groups & other activities; provide LGBTQ+ affirmative support, guidance and mentoring on a one- to- one basis; work with our wider family work programme, support families with LGBTQ+ children and deliver work in schools to students & teaching staff.
You will have lead responsibility for our LGBTQ+ Young Peoples Service, including promotion, & administration, along with the induction, support & supervision of sessional staff & volunteers.
Initially you will be working remotely via home-based working whilst elop relocates its offices & centre transitioning back to fulltime in-person working & service provision during 2024. Some services are in person in East London.
Full Time: 37 hours per week
You must be available to work Tuesday evenings & once a month on a Sunday afternoon. There will be other evenings and occasional other weekend working required.
Interviews will take place Monday 10 June between 9.15am – 3.00 pm
ELOP is a holistic lesbian and gay centre that offers a range of social, emotional and support services to LGBT communities, and our core services
The client requests no contact from agencies or media sales.
About us
Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it.
This is an exciting time to join the Housing First team, an innovative and supportive team offering open-ended, flexible, and intensive support to people who face multiple disadvantages. Housing First is an evidenced based model of support that alleviates homeless for people who other models of support may not be able to reach.
About the role
As a Housing First Coach you will deliver high quality person-centred support, using psychologically and trauma informed approaches, in line with Housing First principles. You will establish open and trusting relationships with people who have had long histories of homelessness or in temporary/insecure accommodation, enabling them to access and sustain accommodation and enable them to exercise choice and control over their lives. The team is multi-disciplinary in our approach – coaches, peer support worker, clinical psychologist – which allows us to formulate innovative approaches. The team operates across London, providing numerous opportunities to build effective partnerships and contribute towards systems change.
Location: Office-base in Tower Hamlets, outreaching London-wide
About you
To be successful in this role you will be a self-starter, flexible and have experience of working collaboratively as part of a team and with internal and external partners. You may have a background in adult safeguarding, drug or alcohol recovery services, mental health or housing support and have significant experience of working within a multidiscipline setting with the ability to create strong professional relationships and creative solutions. You will have experience of working with people who have faced severe and multiple exclusion and who may have complex needs; with an understanding of the needs of people who have been homeless for long periods of time. You will be willing and able to provide practical assistance with moving into and maintaining a home – including direct help where necessary with tasks such as shopping, budgeting, cooking, and cleaning.
You will also have a knowledge of Housing First and Housing Led approaches and the ability to work within a psychologically informed approach.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave which increases with service to 30 days and option to purchase up to 10 additional days leave
- Enhanced maternity, paternity, shared parental, and adoption pay
- Flexible working around the core hours 10am-4pm
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Sunday 19th May (at 23:59)
Interviews will be held on Tuesday 4th June
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
We are looking to recruit highly motivated and committed individuals, to join our high performing, friendly and supportive team that prides itself on the difference we make to our clients lives daily.
About the role:
We began a contract with the Ministry of Justice in June 2021, delivering a pan London Housing Advice & Interventions Service, in partnership with St Mungo's. With Single Homeless Project staff co-located in probation offices, you will be working in close partnership with Probation Services, to support people on probation to either sustain their current accommodation or to secure new housing as needed.
We are seeking people who could deliver housing advice, guidance and support to clients. Working with a caseload in your local designated boroughs, you will produce comprehensive and high-quality assessments on their support needs; particularly their housing, employment and financial needs and follow the most suitable pathway for them.
We are also looking for people who are interested in working in this sector and with this client group. We encourage applications from those, who are also at the beginning of their career path - graduates and those with transferrable skills & experience.
About you:
- Some understanding of working in supported housing or floating support services, with a demonstrable knowledge of Housing and other related Legislation or a relevant qualification
- Experience of managing complex and difficult situations in relation to vulnerable client group(s).
- Ability to effectively liaise with a range of service providers or agencies in order to establish or improve services for clients.
- An understanding of the principles underlying a quality service, and customer focused, with proven ability to empower service users.
- Ability to be self-motivating, work under pressure, and manage time effectively, prioritising different areas of work according to need
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We love what we do and we're passionate about making a difference to the lives of the people we work with.
Single Homeless Project grew out of an understanding of the needs of homeless and socially excluded people in London, and 40 years on, this remains the driving force shaping the organisation today. We work with our clients as equals in a spirit of trust and mutual respect, trying to put their needs and views at the centre of everything we do.
As employees are our greatest asset, we strive to maintain a culture in which they are supported and listened to, developing services in a responsive and flexible way which draws on the energy, commitment and expertise of our people.
Important info:
Closing date: Monday 3rd June 2024 (at Midnight)
Interviews to be held on: Thursday 13th June 2024
This post will require an Enhanced DBS check to be processed for the successful applicant. Please note checks may take 8+ weeks before the successful candidates can onboard.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you a good communicator with an understanding of the issues affecting carers? Do you have strong emotional resilience and a desire to help others? Do you enjoyed a busy and rewarding working environment?
We have an opportunity to work for our Adult Carers Team as an Adult Carers Support Advisor. You will provide emotional and practical support to Adult Carers in the London Borough of Bromley, aligned and working closely with the integrated care networks.
- To offer emotional and practical support to build resilience for carers on a one-to one basis.
- To provide support face to face, over the phone and in group settings.
- To develop and run local support groups.
- To actively target those carers facing multiple issues, most likely to fall into crisis
- To support carers to access and where appropriate complete Carer’s Assessments
- To build and maintain a network of contacts with local service providers
- To organise and participate in training events for carers and professionals.
- To organise and participate in events for carers and or to raise awareness of carers needs, such as but not limited to Carers Week and Carers Rights Day
- To run an active caseload within the KPI requirements of the Bromley Well contract.
- To input cases on to the Charity log system accurately
- To ensure that services are accessible to carers.
- To participate in the provision of news and the production of the Carers newsletter
- To collaborate with other Bromley Well partners, including Mencap/MIND etc. to ensure effective appropriate referral pathways for quality service provision.
- To abide by and take part in the development and review of policy and procedure for the Carers pathway.
- At all times to maintain the professional integrity and reputation of the Charity and represent their main interests in any dealings with other bodies, groups and individuals.
- Attend staff meetings, supervision and organisational events as required.
- Collect case studies to help demonstrate AGE UK Bromley and Greenwich’s Adult Carers Support service’s impact.
- To undertake any other duties commensurate with the purpose and remit of the post.
- Undertake out of hours and weekend work as the role requires for which TOIL will be granted
If you think you are able to make a difference to the lives of adult carers, we would love to hear from you. For further details please read through the job pack and apply via our website.
The client requests no contact from agencies or media sales.
Supporter Care Coordinator
Job reference: REQ003152
Application close date: 02/06/2024
£25,984 a year
London E15 2GW/Remote Worker
You must attend the office two days a week, the other three days can be from home, the office or both.
Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for everyday equality for disabled people.
The Supporter Care Coordinator role sits within the Supporter Experience team, whose goal is to ensure that all Scope supporters, whether they are giving time, money, or voice, have the best experience each time they interact with us.
The role
The Supporter Care team is the first point of contact for all supporter and donor queries, so you will be at the frontline, engaging with a variety of people contacting Scope. The role of the Supporter Care Coordinator is to ensure that each of these people feels appreciated, informed, and satisfied after engaging with Scope, leaving them feeling valued and committed to giving their ongoing support.
You will:
· Be responsible for handling incoming queries from supporters, across telephone, email, and post, as well handling outbound supporter service calls and other communications.
· Process donations from different channels and sources, thanking supporters in a timely manner and maintaining good records of these actions.
· Report to the Supporter Care Team Leader, and sit within the wider Fundraising team.
· Work closely with colleagues across the directorate, providing support in key periods, and contributing to overall fundraising income goals and an improved supporter experience.
About You
We are looking for someone who:
· Is highly motivated, with a commitment to providing excellent customer service.
· Has experience working in a customer care or fundraising environment
· Enjoys working in a busy team
· Has a high level of attention to detail and exceptional communication skills.
· Is confident communicating directly with supporters and managing complex queries, all the while adhering to policies and procedures, and ensuring positive outcomes.
· Understands the charity sector and the invaluable role of our supporters and is therefore dedicated to providing the best supporter experience.
Please make sure you explain in your application, with examples, how you can meet these important skills.
We ask you to show an appreciation of Scope’s values and our ambition of everyday equality for disabled people.
Our values are being pioneering, courageous, connected, open and fair
By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us, please visit our website. You can find out more about interview adjustments on the Scope website.
Equality, diversity and inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
· 27 days holiday plus Bank Holidays
· Flexible, hybrid and remote working options
· Pay progression at 6 months and 2 years
· Company pension
· Excellent training and career development
· Strong colleague networks across disability, race and LGBTQ+
· Discounted gym membership, cycle to work scheme and much more.
How to apply
If you want to become a Disability Gamechanger, we'd love to hear from you.
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