Permanent jobs

Turning Tides is a charity that supports people experiencing homelessness in West Sussex. While our central office is in Worthing, our work spans the county – from East Grinstead to Littlehampton and across areas in between. With over 20 accommodation projects, community hubs and outreach teams, we offer local single adults tailored support to move towards a more stable future. We strongly believe in addressing the root causes for homelessness, so our specialist teams support in areas such as mental health, substance misuse, tenancy sustainment, IT skills, employment guidance and much more. 

The Fundraising team is small but mighty. We shape and support the raising of funds for Turning Tides, by inspiring compassion for people facing homelessness and aim to engage supporters through powerful storytelling. From supporting and creating fundraising events, engaging with community groups, corporate clients and providing 1:1 stewardship with donors we aim to spread the word of our mission to the wider community, inspiring people to take action in support of those who are impacted by homelessness. This is an exciting time in the Fundraising team as we embark on a review of how we make our supporters and journey one that they value and a part of the work we undertake.

About the role

The Fundraising Officer will work closely with the Fundraising Manager on a wide range of tasks, ensuring our messages reach the right people in the right way. This could include giving talks at local community groups such as schools and churches, delivering fundraising, stewardship of fundraisers and donors. This role will include weekend and evening work to support our fundraising events.

Summary

The Vision and Strategy Team at the National Church Institutions are looking to hire a Monitoring and Evaluation Lead to join their fast growing team. The purpose of this role is to oversee the monitoring and evaluation (M&E) of the SMMI grant-making programme to support the delivery of the Church of England's Vision and Strategy. Working with dioceses, external partner organisations and colleagues across the Vision and Strategy team, the postholder will build capacity around implementing M&E good practice for funded programmes and beyond, to ensure effective programme design, monitoring of performance, gathering of information and supporting the release of lessons learned to catalyse wider change within the Church.

The postholder will set M&E policies and direction working closely with their line manager (Head of Grants). They will manage one line report (Monitoring and Evaluation Operations Manager) that will be responsible for ensuring evaluations are effectively undertaken by external evaluators and delivering a limited set of evaluations and mid-term reviews.

The role is critical in providing trustees full confidence in the use of funding and its impact through monitoring and evaluation. This is a strategically important role, as it directly consolidates emerging learning to further support the Church's Vision and Strategy.

About the Department/Role

The Vision and Strategy Team has been established to support the whole Church in its embrace of and engagement with the national Vision and Strategy for the Church for the 2020s, and to support the implementation of the Emerging Church programme. The Vision and Strategy has three strategic priorities: to be a church of missionary disciples, to be younger and more diverse, and to develop a mixed ecology - doing church in varied forms and settings.

The Vision and Strategy team consults on and the Funding and Learning sub-team manages one of the largest grant-making programmes in the country, with £100m + of Strategic Mission and Ministry Investment (SMMI) disbursed annually to support the Church's mission and ministry across England, prioritising investment in the most deprived communities. The SMMI funding includes the Diocesan Investment Programme (DIP) which provides funding for dioceses to enable the bold outcomes and strategic priorities of the Vision & Strategy to become a reality in parishes and communities through programme funding, and smaller Capacity grants. The SMMI funding also includes the People and Partnerships Funding, awarded to partners and networks to help overcome national challenges, by scaling up successful work or innovating, to better support the local church in delivering the Vision & Strategy bold outcomes, and the Lowest Income Communities Funding to sustain and strengthen the Church's mission with low income and deprived communities.

What you'll be doing

• Responsible for the overall approach to M&E to both support the impact and assessment of SMMI funded projects and programmes.
• Develop the pool of evaluators used for baselining and evaluations, owning relationships and ensuring new contractors have synergy and sympathy with the Church of England's ways of working.
• Forward plan overall M&E work and oversee reviews of specific streams of funding and ensure the effective gathering of independent feedback from grantees.
• Work closely with the Head of Grants to make sense of the evaluations emerging in terms of overall Monitoring, Evaluation and Learning strategy and cost-effective use of budget

Your job description is intended to reflect your main tasks and areas of work but is not exhaustive. Changes may occur over time, and you will be expected to agree any reasonable changes to your job description that are commensurate with your banding and in line with the general nature of your post. You will be consulted about any changes to your job description before these are implemented.

About You

The Church of England is for everyone and we want to reflect the diversity of the community the Church serves across the whole country. Therefore, while of course we welcome all applications from interested and suitably experienced people, we would particularly welcome applicants from UK Minoritised Ethnicities (UKME)/Global Majority Heritage (GMH) and other under-represented groups. As a Disability Confident employer, we are committed to recruiting disabled people. We offer interviews to disabled people who meet the minimum criteria for the role.

Please refer to the Job Description for more information about the role and person specification.

Please note: Closing date is Sunday 8th June 2025, and interviews will be held on Thursday 19th June, 2025

What we offer

Your Salary

• A salary of £59,248 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.

Your Benefits

• 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
• We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
• We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.

• Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.

• Access to Occupational Health, and an Employee Assistance Programme 
• Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
• Apply for eligibility for an Eyecare voucher.
• Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.

Sovereign Network Group (SNG) is a leading Housing Association, committed to providing quality, affordable homes and services within sustainable, successful communities. We're led by our values and driven by a strong sense of social purpose, placing our customers at the heart of everything we do.

We have an amazing opportunity to join the Community Foundation as Social Value Specialist on a permanent basis. You'll be based in one of our offices across SNG's operating area, ideally Wembley as there will be a big focus on working with our London and Hertford based suppliers and community partners. You'll combine both home and office working to ensure a positive work/life balance. This role involves travel to other offices and events which will require some flexibility and ideally access to a car.

The Role

The Social Value Specialist will support SNG to embed impact measurement and social value into teams across the organisation, providing a central, efficient point of contact that leads on developing systems, processes and continuous service improvement.

You will engage with supply chain partners to ensure the delivery of social value in contracts and enable seamless customer service using digital platforms and relationships with community partners.

Connect with team members across the organisation to deliver impact reports and support in creating our annual ESG report.

The Social Value Specialist will report to the Social Value Manager.

Key Responsibilities

• Design, plan and implement a community investment evaluation and monitoring framework, in direct alignment with the community foundation strategy and strategy and the corporate plan
• Work collaboratively across the multi-disciplinary community investment directorate and with other internal teams in the customer directorate across localities to embed a framework for social impact and outcomes recording
• Support the Social Value Manager to provide regular social impact and environmental social, governance (ESG) reporting to the communities' leadership team and to senior management and board when required
• Develop and implement monitoring and evaluation methods and processes for Community Foundation projects and roll out good practice to colleagues and external partners so we can effectively demonstrate our Social Impact
• Lead and support internal teams and external partners in the upload of data such as KPIs onto impact measurement platform for the business, ensuring that information is accurate and easily accessible when required
• Demonstrate strong project management skills to lead and oversee project teams across SNG and with external partners that will bring in external funding
• Build and maintain excellent relationships with stakeholders, including funders, businesses, local authorities and national agencies as required by the Head of Service and managers
• Work closely with the communications team to enable a coordinated communications approach that raises the profile of SNG's work in communities
• Prepare and present written, financial and statistical reports to internal and external bodies as required and ensure funders requirements are met
• Demonstrate everyone safe and well everywhere, every day by making health and safety a primary consideration in your decision making

 What we need from you

A good understanding of HACT's Wellbeing Valuation and Social Value Insight would be an advantage, but this is not essential. It would be great if you have some knowledge or experience of working in communities, supply chains and or, monitoring and evaluation.

• Good communication and interpersonal skills
• Excellent organisation and customer service
• Proactive and proven Stakeholder management skills with colleagues and external partners
• Knowledge of monitoring and evaluation methods and techniques, including Theory of Change and Logic Models
• Ability to validate and impact assess, to escalate data issues as required
• Ability to inspire and activate, fostering great partnerships with suppliers to ensure social value is secured and delivered through our supply chain
• An understanding of social value in relation to the construction industry
• Storytelling skills to share social value activity and support others in understanding the impact of the Community Foundation

What you'll receive from us

We have some fantastic benefits at SNG, including:

• £450 flex-pot annually, discounted shopping & cycling scheme
• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
• Company pension scheme matched up to 12%, life cover at 4x your salary
• Flexible working - we're committed to giving people flexibility as widely as possible
• Private medical insurance, dental insurance & critical illness cover
• Wide range of training courses available to support your career development

We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG.

This is a great opportunity to join the team as we progress through an exciting period of change at SNG. We pride ourselves on having a relaxed, supportive and forward-thinking culture, working collaboratively to achieve success.

At MRS Independent Living, we are committed to creating a society where everyone can live independently and with dignity. Our vision is a society where everyone has control over their lives and can stay independent, active, and connected to the world around them. Our mission is to provide practical help so that people who need support can live safely and well in their homes and communities. 

We achieve this through a range of vital services focusing on home adaptations, decluttering, exercise falls prevention, digital inclusion, reducing isolation, and providing advice and advocacy. Our values are rooted in equity, empathy, and a strengths-based approach. 

We are a social enterprise as well as a charity, which means we charge for some of our services and use any surplus to help fund our community projects. Our income comes from a variety of sources including contracts, grants and increasingly, individual donations. 

About the role

We are seeking a proactive and organised Finance Officer to join our small, friendly team for 1 day per week (0.2 FTE) on a permanent basis. This is a hybrid role, offering a mix of home and occasional office-based working from our base in Hackney. 

Reporting to the Director, you will play a crucial role in ensuring the smooth and accurate management of our finances. You will be responsible for bookkeeping, financial reporting, and contributing to the overall financial health of the organisation. This is a fantastic opportunity to utilise your finance skills within a supportive environment where your contribution will have a direct impact. 

We’re looking for an experienced finance administrator or officer with a strong understanding of bookkeeping and financial reporting, ideally within a charity, social enterprise or small business. You’ll possess exceptional numerical skills, a keen eye for detail, and excellent organisational and time management abilities. You’ll also be a proactive problem-solver with a warm and friendly communication style and the ability to work collaboratively within a small team.

If you are looking for a rewarding part-time opportunity where you can contribute your finance expertise to a meaningful cause, we would love to hear from you.

If you’d like to have an informal chat about the role before applying, please contact Natalie Pink, Director.

Salary: £53,800
Contract: Permanent, full-time
Location: London, hybrid
Closing Date: 22nd May
Benefits: 34 days annual leave (inc. bank holidays) with option to buy or sell 5 additional days, 6% employee pension contributions, health plan scheme

We are thrilled to be looking for a Community Fundraising Manager to join the incredible team at Versus Arthritis, an amazing charity delivering world class research & services and campaigning on issues that matter most to people with Arthritis.

As Community Fundraising Manager, you will lead the Community programme, providing strategic leadership with regards to community fundraising across the organisation and working closely with the innovation team on product development. There is huge potential for growth and the team are invested in implementing and developing exciting new propositions within virtual and mass participation, regional fundraising & community corporates

This is an excellent role for someone to dig their teeth into and lead the exciting development of a community programme with a wealth of potential.

To be a successful Community Fundraising Manager, you will need:

• Significant proven track record in community fundraising and/or supporter engagement
• Experience in developing and delivering strategic growth plans in community fundraising
• Strong management and leadership skills, engaging and influencing at higher/peer level

If you would like to have an informal discussion, please call Ashby, otherwise, we look forward to seeing your application. 

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector. 

We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. 

If enough applications are received the charity reserve the right to end the application period sooner. 
 

Role: Finance Business Partner (Volunteering)
Location: (Bristol, Birmingham, Sheffield, London)
Contract Type: Permanent
Closing date: 16.05.2025 (CV’s are being reviewed on an ongoing basis so if interested, please complete an application as soon as possible) 

The successful candidate will need to be willing and able to attend occasional meetings in the evenings, via Teams. TOIL and flexible working arrangements facilitate this.

Our offer to you
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:

• Competitive salary and pension scheme
• 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
• Hybrid, Flexible working
• Cycle to work scheme Electric Vehicle Scheme
• Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
• Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping

About Us
This is a fantastic opportunity to join a team of over 1,416 employees and over 31,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning.  As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future. 

St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response & Nighttime Economy) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes). There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.

Job Summary
The Finance Business Partner in Volunteering is responsible for providing the first line of support and assistance with the development of financial plans, analysis of the financial performance and forecasts of the Adult Volunteering area, in order to provide high quality business insight to both support and influence strategic decision making by St John’s management teams. They will be a key member of the Financial Planning and Insight team to ensure delivery of the annual three-year budgeting process, that is aligned to strategic operational plans. This will require regularly meeting with relevant stakeholders to critically review and challenge reported performance against agreed plans. This role will not only look after the Adult Volunteering part of the organisation but support some other overheads/areas within the organisation.

About You
You are a fully qualified professional accountant (ACA, ACCA or CIMA). Ideally you have gained experience in the charity sector and large complex organisations. You can demonstrate previous experience in a finance business partner role with a track record of supporting the end-to-end processes for in-year forecasts and annual budgets and three-year plans that are aligned to business strategy. You have significant experience in managing the day-to-day, monthly and annual production of management accounting processes. To be successful you can demonstrate excellent skills in influencing with confidence and gravitas to respectfully challenge. You are naturally curious with a genuine interest in change and technology. You take personal ownership and possess a flexible 'can do' mind set and you are able to build and maintain effective networks both internally and externally.

About the Role

• Deliver high quality business and financial analysis, with detailed outcomes and benefits, to identify and present coherent rationales for change, to support continued coordinated, consistent and effective delivery of services across St John
• Provide impactful and effective finance business partnering to St John Budget Holders, the Senior Management and Executive Teams
• Work with the relevant stakeholders, to timetable in the production of the charity’s monthly management accounts and the annual budgeting and in-year forecasting process that is the aligned to business plans
• Drive continuous improvement in St John’s financial management reporting, forecasting and analysis
• Drive continuous customer experience improvement by simplifying and improving St John’s financial processes, to provide your collective internal and external customers, an efficient and effective finance experience
• Utilise technology and tools to continuously improve the presentation and content of the charity’s financial management reports to best support and meet the needs of Budget Holders, the Senior Management and Executive Teams
• Provide clear and understandable narrative to stakeholders and the rest of the team, advocating good accounting principles and helping to educate, inform and develop others within the wider finance team
• Identify financial risks and ensure that adequate measures and controls are in place for them to controlled and managed, or escalated where necessary
• Identify and implement cost and efficiency savings, where applicable and appropriate, without compromising the quality of the service and accuracy of the reporting.
• Work with operational business partners to provide the financial analysis and appraisal for business cases, including cost/benefit of capex investment projects, and support the preparation and submission of business cases to Executive Teams for approval

Please see the job description for more detail (this can be viewed on our website or once you click apply)

If you are a current St John Ambulance employee, please apply here: Click here

For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below

We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups.  We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.

'St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role'.

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.

About Us

We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.

A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.

Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2025, will help to make a real difference to every supporter’s journey with us. If this excites you - join us!

Role Overview

The successful candidate will be involved in leading and co-ordinating the delivery of Crohn’s & Colitis UK’s research strategy including our programme of grants, and our work to support increased patient and public involvement in research.  They will work with the Director of Services & Evidence and Head of Evidence & Research to support the charity’s involvement with external research bodies and contribute to the leadership, planning and delivery of cross-team projects, helping to influence and meet our strategic objectives.

About You

We are looking for someone who has proven experience of delivering successful research funding and patient and public involvement research activities.  The successful candidate must be adept at establishing and maintaining effective relationships with external stakeholders and comfortable working with operational performance metrics, and implementing strategies and objectives for the organisation.  Ideally your background will be in health care or working in a medical charity and you’ll be educated to degree level or equivalent.  Given this role will involve managing and providing leadership to the Research team, prior management experience would be an advantage. Whilst not essential, a knowledge of the needs of people affected by Crohn’s and Colitis would be beneficial also.

Please see our Recruitment Pack for details of our full Job Description and Person Specification.

Our Location

We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home, although there will be times when you will need to travel to events/conferences. You will be required to attend two Directorate days each year and occasional face-to-face meetings with your team or our partner agencies. In addition, the charity meets four times annually at its office in Hatfield (or a location in London) for its’ ‘All Staff Together’ days, at which attendance is mandatory.

Benefits

• 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
• Salary Sacrifice Pension scheme
• Flexible working options
• Enhanced maternity, adoption and paternity pay
• 24/7 Employee Assistance Programme
• Wellbeing programme
• Interest free loan for season tickets
• Cycle to work scheme
• Free parking and secure bike locks
• Training and development financial support and/or study leave
• Performance review and development scheme

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to the applicant residing in the UK and a valid right to work in the UK being provided.

Purpose of the Job: 

The Head of Fundraising will be responsible for leading and managing all fundraising activities to generate income for the Sanctuary. The role involves developing corporate partnerships, organising events, and overseeing digital fundraising efforts. The post-holder will also be responsible for delivering effective, measurable Corporate Social Responsibility (CSR) initiatives for business supporters, managing fundraising campaigns, and ensuring financial targets are met. 

This role is key to increasing corporate and community engagement, growing fundraising channels, and enhancing the Sanctuary’s digital presence to maximise income generation. The Head of Fundraising will work closely with internal teams to coordinate activities, monitor performance, and identify new opportunities. 

Key Responsibilities: 

Corporate Fundraising & Partnerships 

· Develop and maintain a pipeline of corporate donors, securing new partnerships while managing existing relationships and ensure that these relationships are properly managed through regular contact and progress reports. 

· Build strong relationships with business supporters to secure both general and restricted funds. 

· Develop and deliver corporate volunteering days, team-building activities, and fundraising opportunities. 

· Oversee the logistics, including venue bookings for corporate and external events, increasing revenue through targeted business engagement. 

· Review contracts, letters of agreement and other correspondence for current corporate partners. 

Fundraising Strategy & Income Generation 

· Work closely with the senior management and the Board to develop and implement a robust fundraising strategy. 

· Propose and test new fundraising opportunities across corporate, digital, and community fundraising streams. 

· Support and deliver fundraising events, appeals, and campaigns to meet financial targets. 

· Ensure compliance with fundraising regulations and best practices, including GDPR and the Charities Act. 

Events & Campaign Management 

· Plan and execute fundraising events, coordinating internal and external teams for smooth delivery. 

· Lead on corporate sponsorship and event partnerships to maximise income and brand exposure. 

· Represent the Sanctuary at networking events, industry meetings, and public engagements to increase awareness and secure funding. 

Digital Fundraising & Social Media 

· Oversee digital fundraising campaigns, maximising income from online channels. 

· Develop compelling digital content to engage supporters and attract new donors. 

· Manage social media fundraising activities across platforms (e.g., Facebook, Instagram, Twitter, LinkedIn, YouTube, TikTok). 

· Track, analyse, and report on digital fundraising performance, adjusting strategies as needed. 

Monitoring & Reporting 

·Regularly review fundraising performance, preparing reports for senior management and Board. 

· Maintain accurate donor and corporate records, ensuring data is up to date and GDPR compliant. 

General Duties 

· Meet regularly with Trustee to update them on proposals and to provide regular updates on progress. 

· Assist with website content, newsletters, and marketing materials. 

· Always ensure a positive representation of the Sanctuary, especially when engaging with the public and corporate partners. 

· Work flexibly, including evenings and weekends, to support key fundraising activities. 

Please see attached the full Job description and person specification.

Imagine being told that you, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers:

· Can this be stopped?

· How will I live my life?

Currently, research into preventing and treating sight loss is chronically underfunded, receiving a mere 1.2% of publicly funded health research grants: people who are blind or vision impaired are three times more likely to experience loneliness and isolation than the general population.

We find and fund the brilliant minds and bright ideas that put change in sight. Our researchers are at the forefront, making breakthroughs and discoveries that will prevent, treat and cure eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people.

We are Fight for Sight: we won’t stop until we: Save Sight. Change Lives.

We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. We’ve secured well-respected and highly engaged ambassadors, such as Sir John Major and Frances Segelman.

We are now looking for experienced, committed, and creative individuals to join our dynamic team to help realise a new five-year growth strategy. You’ll be part of something impactful, we’d love to hear from you.                                                                           

As Assistant Donation Hub Manager, your primary purpose is to support the efficient and effective operation of our Donations Hub, ensuring that all incoming stock is sorted, processed, and distributed in line with the needs of our retail and ecommerce operations.

You will work closely with the Operations Manager to manage a complex and varied stock flow coming from multiple sources - including in-store donations, house clearances, home collections, corporate and community events, and direct drop-offs from the public. A key part of your role will be to ensure these donations are processed efficiently, assessed for maximum value, and appropriately segmented to drive income across our 14 shops and online platforms.

This is a highly practical and physical role that requires strong organisational skills and a deep understanding of operational logistics. You’ll be responsible for ensuring timely fulfilment of shop orders, maintaining high standards of stock quality by both sorting incoming donations from shops, allocating corporate donations and supporting the movement and dispatch of goods in a way that maximises efficiency and minimises waste.

You’ll lead day-to-day activities in the hub, supervising volunteers and working collaboratively with drivers to deliver an excellent internal service to shop teams. You will also act as a key support for community-facing donation activity - helping to deliver excellent service during home collections, managing local donor interactions at the warehouse, and assisting with the logistics of house clearances.

Flexibility will be vital, as the role will operate across a seven-day rota and may require you to deputise for the Operations Manager or drivers when needed. Experience in a charity retail setting, excellent customer service and relationship-building skills, and a general understanding of charity retail would be a distinct advantage. A full UK driving licence is also highly desirable.

This role offers the opportunity to play a key part in the growth and success of our retail network and the wider mission of Fight for Sight: to Save Sight. Change Lives.

Responsible to

Operations Manager

Direct reports

None

Working hours and contract

35 hours per week, working across a flexible seven-day rota

Salary

£25,207 per annum (London Living Wage)

Location

Attending to all the shops around London, from Hampton Hill in the West to Crouch End in the north. Our Donations Hub is currently located within West Norwood, with a second small warehouse attached to our West Norwood Shop.

How to Apply 

Please submit your CV and an up to two page supporting statement which evidences the specification with subject header - Assistant Donation Hub Manage

Role Responsibilities

· Support the day-to-day running of the donation hub, ensuring a smooth, accurate and timely flow of donations through the hub

· Oversee and participate in the physical sorting, quality checking, and categorising of stock in line with stock standards and retail priorities

· Prepare and fulfil stock requests from shops and ecommerce channels, ensuring timely and accurate dispatch

· Maintain clear, efficient systems for inventory tracking and stock distribution

· Deputise for the Operations Manager as required, supporting wider operational priorities

· Ensure all machinery and warehouse equipment is fit for purpose, reporting faults and maintaining safety standards

· Coordinate with drivers and retail staff to organise timely deliveries, collections, and transfers between locations

· Step in to cover driving duties as required (subject to driving licence)

· Load vans safely and efficiently, ensuring optimal routing for stock movement

· Maintain roadworthiness and cleanliness of retail vehicles, completing regular checks and liaising on repairs or servicing

· Support waste management processes to reduce landfill and maximise recycling or resale potential

· Supervise, train, and support volunteers in daily warehouse activities, including sorting and logistics

· Create a positive, inclusive environment where volunteers are valued, recognised, and supported

· Define clear volunteer tasks and responsibilities in line with operational needs

· Assist in volunteer recruitment and onboarding in partnership with the Volunteer Engagement Manager

· Deliver excellent internal service to retail shops and ecommerce, responding to stock needs and changes with flexibility

· Provide a professional and friendly experience for public donors during drop-offs, collections, or house clearances

· Support and represent Fight for Sight during home collections and local engagement initiatives

· Promote and encourage donations through strong community-facing presence and service

· Ensure the Donations Hub operates in line with all health and safety standards, including proper manual handling, use of equipment and fire safety

· Carry out regular H&S checks, reporting hazards and ensuring safe working practices

· Adhere to data protection, safeguarding, and secure stock handling procedures

· Ensure all practices within the hub are in line with Fight for Sight’s Safe, Legal & Secure requirements

· Contribute to data tracking on stock volumes, processing times, and donation sources to help drive improvement

· Contribute to achieving KPIs related to stock value, waste reduction, ecommerce contribution, and volunteer hours

· Work with the Operations Manager to identify opportunities to improve donation hub processes, stock handling efficiency, and volunteer engagement

· Provide feedback and insights to the Operations Manager to support continuous improvement

Other

· Keep up to date with developments in the sector and key new initiatives in our field. 

· To work at all times in compliance with the Fundraising Regulator’s Code of Practice and data protection legislation.

Person specification

Desirable skills, knowledge & experience

· Previous experience in a warehouse, stockroom, logistics or charity retail environment

· Demonstrated experience in leading or supervising volunteers or small teams

· Excellent organisational and time management skills

· Ability to prioritise workload in a busy environment with changing demands

· Comfortable with physical work including lifting, sorting and operating equipment

· Strong IT skills (Microsoft Excel, Word, ability to learn existing systems)

· Managing multiple workstreams and deadlines.

Qualifications

· Full UK manual driving licence

· GCSE C or equivalent in Mathematics and English

Personal qualities  

· An understanding of and commitment to the sight loss community

· Strong verbal and written communication skills

· Flexible, motivated, and able to manage a varied workload with a practical, can-do attitude

· Personable, with excellent listening skills

· Calm under pressure and solution-oriented

· Commitment to excellent customer service and volunteer experience

· Excellent accuracy and attention to detail

· Highly organised with ability to plan effectively and allocate resources appropriately. 

Flexibility

The role description is a general outline of duties and responsibilities and may be amended as we grow. The post holder may be required to undertake other duties as may be reasonably required from time to time.

Employee benefits

We value our staff and volunteers and want to make sure that they are supported in their work. Other benefits we also offer are:

· A great team and a supportive culture

· Employer pension contributions matching up to 10%, and death in service cover

· Generous parental leave

· Apprenticeships scheme, study leave and financial support for training & development

· Cycle to work scheme, eye test vouchers, and a staff loan scheme, access to an Employee Assistance Program

· An active Social Committee and staff events

Application & Interview process

See above for How to Apply. Please note that we value the authenticity and individuality of our applicants and believe that your CV and cover letter should reflect your unique skills, experiences, and personality. Therefore, please refrain from using AI tools, including ChatGPT, to produce your application materials. Applications drafted with the assistance of AI will be automatically rejected.

Successfully shortlisted applicants will be invited to interview TBC

The interview process is planned as follows: TBC

· 1st Interview: TBC

· 2nd Interview and an informal meeting with trustees and colleagues: TBC

Accessibility

We believe in fostering an inclusive environment where all individuals, regardless of their abilities or circumstances, feel supported and valued. If you have any accessibility requirements or specific needs that you would like us to accommodate during the application process, please let us know. If you are unfamiliar with MS Teams and would like to familiarise yourself with the platform before the interview, we are more than happy to arrange a tech run-through to ensure your comfort and confidence.

Equal opportunities, diversity & inclusion 

Don’t meet every single requirement? At Fight for Sight and Vision Foundation we are dedicated to building a diverse and inclusive workforce, so if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles that we have.

We have an inclusive and accessible recruitment process, including any adjustments required to support people from diverse community groups.

We're looking for a kind, compassionate and resilient Night Support Worker to join our Learning Disabilities service in Tower Hamlets.

£28,808.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Healthcare Cashplan through our partner Healthshield
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Night Support Workers enable people with particular needs to manage their tenancies and live independent lives of their choosing in the community. Night Support Workers are responsible for ensuring continuity of a support service at night and for keeping customers and the building safe.
This role is initially 3 months fixed term contract.
The shift pattern for this role is as follows: 10pm to 8am for 10 nights every fortnight, including every other weekend. This is a waking night position and sleeping on shift is strictly forbidden.

What you'll do:
- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine
- Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
- Supporting customer with administering medication and prescription.
- Assisting in the recording and reporting of customer incidents

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organized
- Able to apply the right balance of care and support dependant on the needs of the customer
- Thrives on change and enjoys dynamic diverse environments

What you'll bring:

Essential:
- NVQ Level 2/3 or equivalent with some previous relevant sector work experience
- IT literate /basic IT proficient

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job Description

Lead a movement of hope and healing. Transform lives. Build a brand that truly matters.
Are you a strategic storyteller and purpose-driven leader ready to inspire action and grow a globally recognised charity brand?

Mercy Ships UK is on a mission — to double income, triple volunteer engagement, and reach even more patients across sub-Saharan Africa with free, life-changing surgery. As our new Head of Brand and Communications, you won’t just manage messaging — you’ll shape how the world sees and supports this bold, faith-rooted vision of medical transformation.

This is your chance to:

• Craft campaigns that touch hearts and spark action

• Lead a creative, high-performing team with integrity and innovation

• Elevate the voice of a charity changing the narrative on global healthcare

• Collaborate with global teams to build a brand rooted in love, service, and excellence

We’re not looking for someone who ticks boxes. We want a communications visionary who believes in the power of storytelling, knows how to make a message stick, and is energised by ambitious goals.

If that sounds like you — and you’re ready to be part of something bigger — we’d love to hear from you.

We’re Hiring! — Office Manager and Volunteer Coordinator (Part-Time, Permanent) 

�� Location: London-based office with hybrid/remote options 
�� 21hours/week | £31,200 FTE  
�� Start Date: ASAP 
�� Application Deadline:  30/05/25

Looking for your next purposeful challenge? 

This is an exciting opportunity to work for Real - an organisation led by and for Disabled people, rooted in the social model of disability. We challenge barriers and champion equity and inclusion.

Joining Real means being part of a passionate, values-driven team that’s committed to equality, accessibility, and real change.

We’re a small but mighty team, and right now we're looking for an organised, proactive Office Manager and Volunteer Coordinator to help keep Real running smoothly and support our brilliant volunteers!  

What We’re Looking For: 

• Solid experience managing office environments and volunteers 

• Track record of providing practical administrative support to a charity (or similar) 

• Skilled communicator who can collaborate effectively with multiple teams 

• Excellent IT skills, familiar with Microsoft applications such as Outlook, Teams and Sharepoint

• Organised and proactive — able to juggle timelines, details, and people 

• Deep commitment to accessibility, inclusion, and equity 

�� Why Join Real? 

We don’t just talk about values - we live them. As a user-led charity, the lived experience of Disabled people drives everything we do. You’ll be part of a supportive, values-driven culture where your voice matters and your work creates real impact. 

Ready to apply? 

We’d love to hear from you. 

We are not able to accept CVs and cover letters. To apply, please complete and submit the attached application form by 30th May 2025. 

Need the form in a different format or require reasonable adjustments? Just ask - we are here to support you. 

Redthread is a hospital based youth work service, working alongside NHS staff and other professionals in emergency departments.

Our experienced, specialist youth workers engage with and support young people, aiming to reduce serious youth violence. We often meet young people at a moment of change and work with them to find a positive way forward.

We provide long-term, holistic support. We consider every aspect of a young person’s life and build support around them.

Job Description

The Senior Service Manager (SSM) provides strategic oversight of Redthread Services (currently working with 9 hospitals in London and Birmingham) providing line management to ensure high quality delivery that improves outcomes for children and young people and be successful in seeking opportunities for further growth. The SSM will work with the YPF SMT and will take a lead role in implementing our YPF strategy in this area, including taking and making opportunities to grow our services, and supporting new service implementation as need requires.

The role can be home based, but time spent in each of the services alongside travel across the UK will be required in order to support delivery and growth of  services across the Hub.  The ideal candidate will have experience of delivering and managing similar services and the right mix of leadership, passion and energy, and an innovative nature. A proven track record in engaging with positive relationships with commissioners and securing new business is essential. The role will involve promoting, connecting and building services in order to impact the lives of vulnerable young people with complex needs.

Duties and accountabilities are split into two core areas, management and development of Redthread service delivery,  including direct management and coordination ensuring high performance that improves outcomes for children and young peopleand supporting implementation of the YPF growth strategy

• Line management of service managers and operational oversight of service contracts.
• Supporting the implementation of the YPF strategy, including making opportunities for organic and new growth. Work with Business Development and other business partners and engage Commissioners and other funders to develop our delivery models and to bid for services (organic growth and nationally).
• Supporting the implementation of the Clinical Governance policy and responsible for ensuring relevant services adhere to this guidance.
• Contribute to national stakeholder engagement plans and local, geographical influencer plans to promote our hospital based youth work offer and support growth.
• Ensure that staff and volunteers within services are engaged with Redthread’s vision and strategic plan, are motivated and understand their role and contribution to the wider organisation.
• Provide robust management and accountability for service budgets and in building budgets for new services working closely with Redthread’s finance business partner.
• Monitor and ensure that contractual commitments are met and that service performance is maximised; acting promptly to respond to and resolve performance and compliance issues. A core component of the role will be to ensure the confidence of our Commissioners including by assuring the quality of delivery, through Brilliant Basics audit, review, observation and ongoing service development.
• Ensure the provision of high quality reports for Redthread, commissioners and other strategic groups on the work of the services with clear evidence of quantitative and qualitative outputs – particularly signing off service commissioner reports / performance prior to external distribution.
• Ensure that services operate effective multi-agency working processes, such as referral, assessment and review and to ensure a high quality standard of lead professional, meeting chairpersonship and co-ordination from workers.
• Promote and support the participation of service users so that they are appropriately informed, consulted and involved in their own plans and the design and delivery of services.
• Be responsible for ensuring that all service activity is safe for all involved, to include adherence to Redthread’s health and safety policies including safeguarding, accidents, incident and injury reporting, fire safety and risk assessment. Review audit activity within services and work to ensure a consistent approach across services.
• Undertake other duties as required to ensure the effective delivery of the services.

Qualifications

Professional qualification in a relevant discipline such as youth, community or management or demonstrable equivalent experience.

KNOWLEDGE

Knowledge and understanding of relevant current issues and research (including emerging trends youth violence work and associated areas of risk)

EXPERIENCE

• A proven track record of developing and managing projects in the public, private or voluntary sectors.
• Extensive experience of working with young people (11 – 18 years) and their families, identified as vulnerable or as having complex needs preferably within a community setting.
• Demonstrable experience of staff management including recruitment, induction, supervision and support.
• Proven track record in scoping and developing new business activity, including engaging and developing positive relationships with commissioners.
• Experience of preparing bids e.g service model development, articulating delivery within tenders - for significant projects/services and participation in the business development process e.g. responding to tender questions etc
• Experience of working using own initiative to an agreed action plan and effectively monitoring service quality standards and performance.
• Commitment to young people’s participation
• Substantial experience of working in a multi-agency environment and the proven ability to develop effective working relationships with other professionals/organisations.
• Experience of managing services for young people and their families, and empowering them to make positive and informed choices in their lives.
• Experience of developing new contracts and development opportunities with commissioners and partners.
• Experience of project development
• Experience of training / public speaking to a wide range of audiences

SKILLS & ABILITIES

• Proven ability to lead and coach others in their professional development
• Demonstrated ability to manage and monitor budgets (up to the value of £1m p/a), working within organisational financial procedures.
• Ability to lead, motivate and oversee administrative processes.
• Excellent negotiation skills, and an ability to handle sensitive matters with tact and diplomacy.
• Demonstrated ability to incorporate and demonstrate an equal opportunities perspective in all areas of work
• Ability to achieve results and meet deadlines and to motivate and manage staff to do the same.
• Computer literacy including the use of Email, Word, Excel and PowerPoint.
• Strong organisational skills.
• Ability to build and establish effective working relationships at a range of levels, including with commissioners, funders and external influencers.
• Creative, flexible and able to work well with others in a team.
• Honest and reliable.
• Commitment to the organisation and also to their own personal and professional development.
• Commitment to enabling children/young people and their families to participate and achieve their full potential.

Additional information

Hours of work: Full time, 37 hours per week 

Place of Work: Home based with expectation of national travel*

Contract Type: Permanent 

Level of screening: Enhanced DBS

*You will be required to work on a on-call basis (days, evenings, weekends, bank holidays) supporting on-call staff with risk assessments ad decision making.

Catch22 is committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practice will be followed and pre-employment background checks will be undertaken before any appointment is confirmed. The post is subject to an enhanced DBS check.

We are looking to recruit a Visitor Experience Assistant to join our team based at our Midlands site. You will join us on a part time, permanent basis, working 1000 hours per year (annualised contract) and in return, you will receive a competitive salary of £12,280.09 per annum.

The Royal Air Force Museum is a national museum, a Government non-departmental public body (NDPB) and a registered charity, with two sister sites at London and Midlands. Our purpose is to share the RAF story, past, present and future - using the stories of its people and our collections in order to engage, inform and inspire. Our Vision is to inspire everyone with the RAF story – the people who shape it and its place in our lives.

We have two public sites (London and Midlands) and a stored collection (Stafford). Our trading company and active fundraising supplement Grant in Aid which comes through the Ministry of Defence.

The Royal Air Force Museum is a Carbon Literate organisation and as such promotes Carbon Literacy.

The Museum is looking to appoint two Visitor Experience Assistants on an annualised contract.

We are looking for enthusiastic, passionate team members who understand and are committed to providing customer service excellence and puts the visitor at the centre of everything they do.

The ideal candidate will have previous visitor facing experience ideally in a leisure or heritage environment. You will need to be a confident communicator, a team player and be able to respond quickly and positively in a changing environment. Being flexible in your outlook is essential as you will be fulfilling a variety of roles at the museum.

You will also support the museum in hosting evening events from gala dinners to sleepovers and outdoor film nights. An understanding of the importance of supporting and fulfilling a ‘host’ role for corporate clients and Museum partners is desirable.

As a Visitor Experience Assistant, you will have a variety of roles which will include:

• Proactive response to ensuring the highest possible visitor standards are maintained.
• Providing a warm welcome to our visitors and enhancing every visitor’s experience at the museum through your engagement with them and your problem-solving skills.
• Supporting activities, events, general museum operations and processing visitor bookings at admissions.
• Promoting and selling museum guidebooks, services, commercial activities, and events to visitors.
• Supporting the museum’s fundraising and commercial activities.
• Providing a safe and secure experience for everyone.
• Being a first aider and fire marshal. Training for both roles will be provided.
• Inspire visitors by sharing the Royal Air Force story and the story of the people who shape the Royal Air Force.
• There will also be the opportunity to provide engaging talks to visitors.

These are permanent, part-time roles working 1000 hours annually. The working hours each week will be dependent on business requirements (maximum 35 hours per week during peak season and minimum 4 hours per week during off-peak season). You will work a flexible pattern which will include working some weekends, bank holidays and occasional evening/overnights.

If you think you have what it takes and want to be part of this exciting journey, please visit the jobs page on our website for further information. Join us in delivering our purpose and achieving our vision, ensuring that the Royal Air Force’s story continues to enrich and inspire current and future generations. We would love to hear from you.

Closing date for applications: 18th May 2025

Interviews will take place on 3rd and 4th June 2025