Student Wellbeing Advisor

London, Greater London (Hybrid)
£21.92 per hour (+ £2.65 holiday pay)
Full-time
Temporary (Until December 2026)
This job is closed.
Job description

Location: Central London, hybrid (3 days per week in office)
Contract: Temporary, until January 2027
Hours: Full-time, 35 hours per week
Salary: £21.92 per hour (+ £2.65 holiday pay) (circa £40,000 salaried equivalent)
Start Date: ASAP

Prospectus is delighted to be supporting our client, a prestigious higher education institution, in their search for a temporary Student Wellbeing Advisor.

Key Responsibilities:

  • Provide confidential advice and guidance on a range of student wellbeing matters
  • Conduct triage conversations to assess needs and identify appropriate support pathways
  • Signpost and refer students to internal and external support services
  • Identify and escalate safeguarding concerns in line with established protocols
  • Advise on disability support and reasonable adjustments in line with the Equality Act 2010
  • Maintain accurate and compliant records of case activity
  • Work collaboratively with academic teams and professional services
  • Contribute to service improvements, reporting and development of guidance materials

Key Requirements:

  • Recent, relevant experience in a similar student-facing role within a higher education organisation.
  • High level of organisation and attention to detail, with the ability to manage competing priorities and deadlines.
  • Excellent interpersonal and communication skills, with the confidence to build strong stakeholder relationships.
  • Collaborative and proactive approach, with the capability to work both independently and in a team.

CVs will be reviewed on a rolling basis so if you're interested, please apply ASAP with your CV in Word format.

At Prospectus, we believe recruitment should be human-led and we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. While AI may be used to support our administrative process, all applications are reviewed by people and all hiring decisions are made by experienced recruiters.

Organisation
Prospectus View profile Organisation type Recruitment Agency Company size 101 - 500
Posted on: 19 October 2026
Closed date: 19 October 2026 at 14:22
Job ref: 196064
Tags: Advice / Information, Customer Service, Students / School, University
This job is closed.