Prospectus Jobs
We are delighted to be working with a charity whose mission is to enable more young people from all backgrounds to be inspired, informed and progress into engineering.
We are looking for someone who could start during w/c 28 October and who would be available full time to 15 November, to help them with content population for a new website using Umbraco 13 CMS. There is no requirement for content creation experience, as you will be populating content into existing templates, with existing content. You must have recent experience of using Umbraco CMS and have good attention to detail
This role would suit a marketing communications candidate with experience of using Umbraco CMS and offers hybrid working with 1-2 days per week in the office. This role is expected to last for 3 weeks only, so you must be available immediately.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a call to brief you on the role. We are looking forward to connecting with you.
Recruitment Agency 
101 - 500
Thank you!
We are delighted to be supporting a national health focused charity to find a part time, temporary Helpline Support Services Volunteer Officer. This role is for 6 months for 21 hours per week and offers hybrid working with only one day per month in their London Office.
You will support with the recruitment, training and development of Helpline Volunteers and Befriending Volunteers. Supporting volunteers in carrying out their roles effectively in providing emotional support, information, and befriending support to people affected by MS.
You will provide support and guidance to volunteers within the Helpline services team including recruitment and training. You will also provide continuous service referral management for national befriending service and provide continuous support to Befriending Volunteers.
You will also support the Helpline Services Volunteer Manager with embedding new volunteer projects into the Helpline and answer enquiries through a range of channels giving up to date, quality, trusted information and emotional support.
The role will require you to contribute to Helpline services out of hours cover between 5-7pm on a weekly basis including supporting volunteers and staff on evening shifts and support with managing safeguarding enquiries as part of the Safeguarding Responder Group including filling in relevant forms and providing relevant. You will also coordinate volunteer recognition events at regular intervals that increase engagement and development.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a call to brief you on the role. We are looking forward to connecting with you.
Thank you!
Working for The London Community Foundation makes a difference to the lives of Londoners and is ultimately incredibly rewarding. We are a small team, but our work is significant, and often fast-paced and complex.
We are delighted to be working with London Community Foundation to recruit a Supporter Care and Finance Officer on a full-time basis to join the team based in Borough, London Bridge.
The role:
The Supporter Care and Finance Officer will manage and administrate the fundraising and communications database (Salesforce), ensuring accurate and efficient supporter care and fundraising processes. This role is essential in enhancing supporter experience by developing the customer relationship management system, providing insights to colleagues to optimise their understanding of supporters, and ensuring smooth financial management.
Key responsibilities include overseeing the allocation and reconciliation of financial data, maintaining accurate fundraising records, and supporting the senior finance manager with financial services and reporting. This role will actively support key donor accounts to ensure correct financial management, invoicing, and coding.
This is an excellent opportunity to join a passionate organisation. Assisting the seamless integration of supporter care and financial operations will contribute to the growth and success of a dynamic team.
The person:
This successful candidate will have substantial experience as a Finance Officer, either in the charity sector, the grant making arena or similar experience within the corporate sector. Highly organised, a great communicator with superb attention to detail, this person will be AAT qualified or working towards the qualification or similar Finance related qualifications. They will have had experience of working in a busy Finance department, with a broad understanding of accounting principles, reconciliation and financial reporting in addition to excellent database and IT skills. Accuracy will be absolutely essential to success in this role in addition to being able to relate sometimes quite complex information to a wide variety or audiences.
A genuine enthusiasm for the work of LCF will underpin this person’s approach to the role and will fuel success and development within the organisation.
Thank you!
Prospectus are proud to be partnering with Renaissance Foundation in their search for a new Senior Fundraising and Philanthropy Manager.
Renaissance Foundation (RF) is a small, impactful organisation, inspiring young people facing serious challenges to fulfil their unique potential. Focussing on two hard to reach groups (young carers and young patients suffering from life-long/life-limiting illnesses), RF aims to transform lives through their three-year holistic programme, harnessing creative and digital learning and vocational development in order to support young people to develop key strengths, build resilience and inspire high aspirations.
RF are reviewing applications and interviewing on a rolling basis so please do apply now and we will be in touch!
This is a permanent, full-time role paying a salary of up to £45,000 per annum depending on experience. This is a hybrid role in London and the postholder is expected to work from the office 3 days a week.
The Senior Fundraising and Philanthropy Manager is a key role which will be pivotal in supporting RF’s strategic aims. Having overall responsibility for fundraising at RF, you will lead the development and delivery of a bold and effective philanthropy programme (trusts, foundations, corporate partnerships and major donors ) in order to build and maintain a long-term and sustainable pipeline of high value supporters.
RF are looking for a confident, relationship-led fundraiser, with demonstrable experience in corporate fundraising and an understanding of trusts and foundations fundraising. The ideal candidate will be a confident communicator across all mediums, demonstrating tact and gravitas and be passionate about networking and building relationships.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Ariha Semontee at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Thank you!
Prospectus is working with the Salvation Army to recruit an Assistant Head of Philanthropy – Major Donors. The Salvation Army work across the UK and support various communities and people who require personalised, individualised help. Philanthropy is an area of growth for the team and this is a really exciting opportunity to join.
The Assistant head of Philanthropy – Major Donors will play a critical role in leading the major donor programme, inspiring individuals to make transformational donations and the postholder will also manage an excellent, ambitious philanthropy team. Inheriting a pipeline income of circa £2m you will develop and implement a strategy to substantially grow major donor fundraising over the next five years and will personally manage a portfolio of donors making multi-year, six figure asks.
The selected candidate will have extensive successful major donor fundraising experience and a demonstrable track record of personally securing six figure gifts. You will enjoy building productive relationships with potential and existing donors and encouraging and coaching your team to do the same. Reporting to the Head of Philanthropy, the postholder should have excellent communication and organisational skills too.
If you have any disability and would like assistance with completing an application then please contact Ryan Burdock at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
At Prospectus we invest in your journey as a candidate and are committed to supporting you in your application. In order to apply please submit your CV in the first instance and begin to prepare your supporting statement. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to speaking with you soon.
Thank you!
The Henry Smith Charity is one of the UK's largest independent grant makers, with a mission to tackle social and economic exclusion and help individuals and families facing adversity to thrive. As one of the oldest endowments in the UK, we distribute around £40 million annually to organisations that work to create positive, long-term change.
Ahead of launching our new strategy in 2025, we are looking to address the UK’s most complex social issues, including tackling disparities in equity, safety and justice across areas such as employment and opportunities, education and early years, migration and asylum and domestic abuse.
We are now looking to recruit three new Programme Directors with specialisms in these themes to drive forward an approach that maximises impact, influence and systems change.
The Henry Smith Charity
Programme Director – A Safer Future
London/Hybrid
Circa £80,000 per annum
We are seeking an experienced and visionary Programme Director to lead our Safer Futures team, overseeing a critical funding priority that focuses on improving outcomes for:
1. People leaving prison
2. People exiting the asylum and migration system
3. People who have experienced domestic and sexual abuse
You will play a key role in driving forward our ambitious 2025 strategy, working collaboratively with grantees, partners, and other funders to ensure that our grant-making has the greatest possible impact.
As Programme Director, you will lead a dedicated team and manage an annual budget of approximately £10 million. You will take an externally focused, relational approach, building partnerships and working closely with stakeholders across the sector, including policy makers, researchers, and delivery organisations. You will ensure that our grants are impactful, fair, and aligned with the strategic goals of The Henry Smith Charity.
We are looking for a candidate who has:
- Significant experience of working in at least one of the following areas:
- Prisons and criminal justice
- The asylum and migration system
- Sexual and domestic abuse sector
- A strong understanding of effective interventions and the current policy landscape in this field
- Proven leadership experience, including managing teams and complex projects
- A track record of fostering partnerships and driving collaboration with external stakeholders
- An entrepreneurial spirit and a passion for driving positive, sustainable change
If you are passionate about improving outcomes those seeking a safer future and have the leadership experience to take forward a vital area of work, we encourage you to apply.
Henry Smith Charity welcomes applications from people with a wide range of backgrounds and experience including people with disabilities, those from Black, Asian or Minority Ethnic backgrounds, people who identify as LGBTQI+ and individuals from different socio-economic and educational backgrounds.
At Prospectus we invest in your journey as a candidate and we are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity.
For further information, please visit our dedicated recruitment website by clicking 'Apply via Website'
Recruitment Timetable
Deadline for applications: Wednesday 20th November 2024
Interviews with Prospectus: 28th November – 9th December 2024
Interviews and engagement meetings with Henry Smith Charity: 11/12/13th December 2024
Thank you!
We are looking for a high calibre temporary Senior Administrator to work with a national homelessness charity. You will provide high level administrative support to the Chief Executive Officer (CEO), ensuring they use their time in the most effective way towards achieving the organisation’s strategic objective – to end youth homelessness. This part-time role offers hybrid working with 1 day per week in their central London Office and 2 days working from home. 2-3 months temp with a view to becoming permanent.
You will provide high level administrative support to the Executive Assistant to the CEO, including assistance with the Board of Trustees.
Working professionally and collaboratively with senior management and colleagues across the organisation as well as external stakeholders to ensure the CEO is well prepared for all engagements and that tasks are completed to a high standard and on time.
Maintaining absolute confidentiality wherever appropriate due to the nature of information flowing in and out of the CEO’s office. You will assist the EA to provide support to the Board. In addition, to provide administrative support for Board meetings, circulating papers to trustees in a timely manner and to also attend Board meetings to assist with minute-taking.
You will cultivate professional relationships with colleagues and a range of external contacts and stakeholders. Calls, enquiries, requests are scrutinised and delegated where appropriate to senior managers/colleagues. You will also Procure value for money items and utilise systems, processes and procedures appropriately.
Primarily you will work closely with the Head of Governance to assist with the effective and efficient functioning of the board and it’s three committees; Audit & Risk, Resources, and Remuneration, Nomination & Governance.
You will also provide support to the wider CEO Office team, working with the Personal Assistant to ensure the smooth running of all CEO Office operations.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a call to brief you on the role. We are looking forward to connecting with you.
Thank you!
The Henry Smith Charity is one of the UK's largest independent grant makers, with a mission to tackle social and economic exclusion and help individuals and families facing adversity to thrive. As one of the oldest endowments in the UK, we distribute around £40 million annually to organisations that work to create positive, long-term change.
Ahead of launching our new strategy in 2025, we are looking to address the UK’s most complex social issues, including tackling disparities in equity, safety and justice across areas such as employment and opportunities, education and early years, migration and asylum and domestic abuse.
We are now looking to recruit three new Programme Directors with specialisms in these themes to drive forward an approach that maximises impact, influence and systems change.
The Henry Smith Charity
Programme Director – Parenting and Early Years
London/Hybrid
Circa £80,000 per annum
We are seeking an experienced and visionary Programme Director to lead our Parenting and Early Years team, overseeing a critical funding priority that focuses on improving outcomes for families and young children.
You will play a key role in driving forward our ambitious 2025 strategy, working collaboratively with grantees, partners, and other funders to ensure that our grant-making has the greatest possible impact.
As Programme Director, you will lead a dedicated team and manage an annual budget of approximately £10 million. You will take an externally focused, relational approach, building partnerships and working closely with stakeholders across the sector, including policy makers, researchers, and delivery organisations. You will ensure that our grants are impactful, fair, and aligned with the strategic goals of The Henry Smith Charity.
We are looking for a candidate who has:
- Significant experience in the Parenting and Early Years sector
- A strong understanding of effective interventions and the current policy landscape in this field
- Proven leadership experience, including managing teams and complex projects
- A track record of fostering partnerships and driving collaboration with external stakeholders
- An entrepreneurial spirit and a passion for driving positive, sustainable change
If you are passionate about improving outcomes for families and young children, and have the leadership experience to take forward a vital area of work, we encourage you to apply.
Henry Smith Charity welcomes applications from people with a wide range of backgrounds and experience including people with disabilities, those from Black, Asian or Minority Ethnic backgrounds, people who identify as LGBTQI+ and individuals from different socio-economic and educational backgrounds.
At Prospectus we invest in your journey as a candidate and we are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity.
For further information, please visit our dedicated recruitment website by clicking 'Apply via Website'
Recruitment Timetable
Deadline for applications: Wednesday 20th November 2024
Interviews with Prospectus:28th November – 9th December 2024
Interviews and engagement meetings with Henry Smith Charity:11/12/13th December 2024
Thank you!
The Henry Smith Charity is one of the UK's largest independent grant makers, with a mission to tackle social and economic exclusion and help individuals and families facing adversity to thrive. As one of the oldest endowments in the UK, we distribute around £40 million annually to organisations that work to create positive, long-term change.
Ahead of launching our new strategy in 2025, we are looking to address the UK’s most complex social issues, including tackling disparities in equity, safety and justice across areas such as employment and opportunities, education and early years, migration and asylum and domestic abuse.
We are now looking to recruit three new Programme Directors with specialisms in these themes to drive forward an approach that maximises impact, influence and systems change.
The Henry Smith Charity
Programme Director – Transitioning into Adulthood
London/Hybrid
Circa £80,000 per annum
We are seeking an experienced and visionary Programme Director to lead our Transitioning into Adulthood team, overseeing a critical funding priority that focuses on improving outcomes for young people as they move into adulthood. Initial priorities identified include young people leaving care, young people at risk of exclusion from school, young people with learning disabilities and LGBT young people.
You will play a key role in driving forward our ambitious 2025 strategy, working collaboratively with grantees, partners, and other funders to ensure that our grant-making has the greatest possible impact.
As Programme Director, you will lead a dedicated team and manage an annual budget of approximately £10 million. You will take an externally focused, relational approach, building partnerships and working closely with stakeholders across the sector, including policy makers, researchers, and delivery organisations. You will ensure that our grants are impactful, fair, and aligned with the strategic goals of The Henry Smith Charity.
We are looking for a candidate who has:
- Significant experience in working with organisations supporting young people.
- A strong understanding of effective interventions and the current policy landscape affecting young people
- Proven leadership experience, including managing teams and complex projects
- A track record of fostering partnerships and driving collaboration with external stakeholders
- An entrepreneurial spirit and a passion for driving positive, sustainable change
If you are passionate about improving outcomes for young people, and have the leadership experience to take forward a vital area of work, we encourage you to apply.
Henry Smith Charity welcomes applications from people with a wide range of backgrounds and experience including people with disabilities, those from Black, Asian or Minority Ethnic backgrounds, people who identify as LGBTQI+ and individuals from different socio-economic and educational backgrounds.
At Prospectus we invest in your journey as a candidate and we are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity.
For further information, please visit our dedicated recruitment website by clicking 'Apply via Website'
Recruitment Timetable
Deadline for applications: Wednesday 20th November 2024
Interviews with Prospectus: 28th November – 9th December 2024
Interviews and engagement meetings with Henry Smith Charity: 11/12/13th December 2024
Thank you!
Location: Turn2us London Hub (Farringdon) or Turn2us Edinburgh Hub & homeworking
Turn2us is a national charity tackling poverty and the structural causes of financial insecurity. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.
As an equal opportunities employer, we are committed to equity, inclusion and diversity and the value people from different backgrounds bring to a team. If, like us, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating poverty, join us and build your career with a charity dedicated to ensuring dignity and equity for all.
In this pivotal role, you will enhance the Research & Learning function at Turn2us, ensuring robust Measurement, Evaluation & Learning (MEL) frameworks are developed and implemented across our work. You will lead collaborative research projects, manage a small team of three, and act as a deputy for the Head of Insight & Impact when required. You will bring organisation and rigour to our Research and Learning projects, to help drive impactful decision-making and foster a culture of learning throughout the organisation. This comes at an exciting time, as we are updating the way we understand and use insight and impact as a charity.
The ideal candidate will have a strong background in research and impact evaluation, with proven project management skills. You will be confident at adapting and communicating complex information to diverse audiences and possess excellent analytical abilities. Experience in developing co-produced research and working thoughtfully alongside individuals with lived experience of financial hardship is highly valued. You will also demonstrate strong management abilities, fostering a positive team dynamic while guiding the Research & Learning team towards achieving our goals.
We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are required to work from the office a minimum of 4 days a month.
Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at Turn2us.
Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).
Closing date: 15/11/2024
Interview date: 27/11/2024
Thank you!
Turn2us is a national charity tackling poverty and the structural causes of financial insecurity. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.
As an equal opportunities employer, we are committed to equity, inclusion and diversity and the value people from different backgrounds bring to a team. If, like us, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating poverty, join us and build your career with a charity dedicated to ensuring dignity and equity for all.
We are seeking an experienced Campaign Mobilisation Manager to design and deliver high impact campaigns, manage and grow our network of campaigners, and centre the voices of people with lived experience of financial insecurity.
This is an exciting opportunity in our growing Policy & Influencing team to establish a robust campaigning function for Turn2us, with a strong focus on system change and the impact of stigma.
We are looking for someone who is passionate about our mission to challenge the systems and perceptions that cause financial insecurity. You will bring experience of developing and delivering high impact and creative influencing campaign strategies with a focus on centring the voices of people with lived experience.
We want to hear from applicants with a strong understanding of how policy, public affairs and campaigning interact to create social change, and the digital skills to build and grow an online network of campaign supporters.
We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are required to work from the office a minimum of 4 days a month.
Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at Turn2us.
Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).
Closing date: 11/11/24 at 09:00
Interview date: 20/11/24
Thank you!
Prospectus are delighted to be working with an organisation leading the way in mental health provision for children and young people. We are keen to find an interim Campaigns Lead to support this organisation’s exciting next phase in it’s Brand and Marketing journey.
Are you a well-rounded Campaigns Lead? Do you have previous experience of overseeing the whole campaign journey? Understanding your audience, product, and it’s benefits, and working with copy and digital teams to get the campaign live and performing.
I’m keen to speak to candidates who would value a 6-month contract with a great name in the sector who isn’t phased by big plans, and is able to keep an eye on the bigger picture. You will need to be able to demonstrate your experience of being a genuine Campaign Lead previously. We are also submitting candidates for this role on a rolling basis, so please apply early to avoid disappointment.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
Thank you!
Are you driven by a passion for animal welfare and adept at securing programme funding? As the Senior Programme Funding Officer at Brooke, you will have the unique opportunity to shape and support initiatives that directly impact the lives of working animals and the communities that rely on them. You will leverage your fundraising and grant management expertise while collaborating with a dedicated team to drive meaningful change.
Criteria
Candidates must demonstrate a comprehensive understanding of institutional funding, including current priorities, requirements, and practices of institutional donors. A strong background in grant management and compliance is essential, with proven experience in managing grant-funded projects and producing high-quality narrative and financial reports. Candidates should have excellent budgeting skills, a keen attention to detail, and proficiency in Microsoft Excel. Effective communication skills are crucial, particularly the ability to work collaboratively with a diverse range of stakeholders. Familiarity with databases, Microsoft Office, and funder portals is also required. Experience in working within an international organisation and providing remote support to colleagues globally is highly desirable.
At Brooke, we celebrate diversity and the creative new ideas it brings. We actively encourage applications from all backgrounds, in particular global majority candidates, candidates from a social mobility background, disabled and neuro-diverse candidates, and candidates under 25 as these groups are currently under-represented at Brooke.
We are aware that studies have shown that women and global majority candidates are less likely to apply for a role if they feel they do not meet the full criteria of the job description. If you feel you meet the majority of the criteria, we would love to hear from you.
Thank you!
Prospectus is delighted to be supporting our client to recruit for a Development Manager (Trusts and Foundations). The organisation is the centrepiece of Maritime Greenwich, a UNESCO World Heritage Site with a long and celebrated 600-year history. Their magnificent Baroque buildings and grounds are open to the public and are one of London’s most popular visitor attractions, welcoming over 700,000 visitors every year.
Via award-winning learning programme, volunteering initiatives and a wealth of events, the charity holds a central place within the local community and provides opportunities for diverse audiences to share its significance. The support received from supporters and visitors is invaluable and ensures that this national treasure remains in the best possible condition for the enjoyment of all.
The Old Royal Naval College is reviewing applications on a rolling basis so please do apply now and we will be in touch!
This is a full-time, permanent role paying a salary of £38,000 to £43,000 per annum. This role is based in their offices in Greenwich, London.
The postholder will be responsible for driving the growth of Trusts and Foundations income especially at the five- and six-figure level, with a particular view to supporting unrestricted income and major projects in the organisation’s pipeline. You will work closely with the Head of Development to define funding opportunities and articulate a bespoke case for support, according to funder requirements and the strategic priorities of the organisation.
They are looking for someone with significant experience of trusts and foundations fundraising with a track record of making successful applications to funders, including writing engaging bids using clear and appropriate language, and face to face presentations. You will be a determined and results-focused individual, with a track record of achieving targets.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Ariha Semontee at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Thank you!
We are proud to be partnering with one of the UK’s largest trade unions to help find an outstanding ICT Helpdesk Engineer on a temporary 12 month contract. This is a full time office based role in Holborn.
You will be the initial contact for all colleagues within ICT Support, Membership Portals and queries are received by telephone, the automated ICT Helpdesk system and in person.
MAIN DUTIES & RESPONSIBILITIES
You will assist with resolving technical issues and faults on all hardware and software; providing hands on, remote and verbal ICT support, both within the office and offsite.
You will also provide hands on and remote support to union members, both within the office and offsite for all Members Portals.
You will configure new ICT equipment to current requirements as directed by the ICT Service Manager. You will need a good working knowledge of Microsoft office and will be confident taking ownership of IT issues that are raised. You’ll also have solid experience of providing IT support to service end users.
This role requires someone with good, professional people skills, who can work within SLA’s to get IT issues resolved.
As a specialist Recruitment Practice, Prospectus is committed to building inclusive and diverse organisations, and welcome applications from all sections of the community.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call to brief you on the role.