Jobs
Contract start date: 1 March 2026
At Wakehurst, Kew’s wild botanic garden in Sussex we have an exciting opportunity for a creative and experienced learning and public engagement specialist to join our Senior Leadership Team to lead a newly structured department. Reporting to the Director of Wakehurst, this role will help to deliver our mission by leading formal and informal learning, participation and events, delivering inspiring and informative experiences and content and connecting people to nature through Wakehurst’s designed and wilder landscapes, conservation, and research programmes.
Our ideal candidate is a dynamic leader with a passion for connecting people to nature. You’ll bring a proven track record of creating inspiring visitor experiences and events that drive attendance and income, alongside confidence in leading multi-disciplinary teams and collaborating internally and externally. With strong strategic thinking and hands-on delivery skills, you’ll manage complex projects, budgets, and KPIs while championing accessibility, safeguarding, and EDI best practice.
Experience in fundraising, ticketing strategy, and audience engagement is essential and we’re looking for someone with excellent communication, influencing, and stakeholder engagement skills. A background in botanic science, conservation, or biodiversity is a bonus.
First interviews w/c 8 December. Second round interviews if required w/c 15 December.
This role is based at Wakehurst with the option of regular home working, subject to operational requirements.
The Royal Botanic Gardens, Kew (RBG Kew) is a leading plant science institute, UNESCO World Heritage Site, and major visitor attraction. Our mission is to understand and protect plants and fungi for the well-being of people and the future of all life on Earth.
We are working to end the unprecedented extinction crisis and to help create a world where nature is protected, valued by all and managed sustainably. We will achieve these goals by drawing on our leading scientific research, unrivalled collections of plants and fungi, global network of partners, inspirational gardens at Kew and Wakehurst, and our 260 years of history.
Join us on our journey as protectors of the world’s plants and fungi.
Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well as access to our own beautiful gardens at Kew and Wakehurst.
If you are interested in this position, please find out more by clicking “Apply”.
We are dedicated to equality of opportunity and welcome applications from all sections of the community. We are committed to interview disabled applicants who meet the essential criteria for the post.
No agencies please.
Interim Director of Finance and Corporate Services
Maternity Cover – Nine Month Fixed Term (Mid Jan 2026 – Mid Oct 2026)
Remote (2–4 times a month in London)
Prospectus is proud to be partnering with a leading UK social mobility charity. The organisation works to level the playing field for young people across the country by providing access to networks, work experience, and opportunities often available only through fee-paying schools. By 2028, the charity aims to ensure that every young person can access high-quality work experience.
The organisation is now seeking an Interim Director of Finance and Corporate Services to provide maternity cover and lead the Finance, HR, and Governance functions. This is a pivotal leadership position, reporting to the CEO and supporting the Senior Leadership Team to ensure the charity operates effectively, efficiently, and in alignment with its strategic goals.
They are seeking a candidate with:
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Substantial senior financial leadership experience, ideally supported by a professional accountancy qualification (ICAEW, ICAS, ACCA, CIMA).
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A strong track record in financial management, including budgeting, planning, reporting, and audit oversight.
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Experience leading high-performing teams and driving operational excellence across HR, Finance, and Governance functions.
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Familiarity with charity governance, statutory compliance, and risk management.
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Excellent communication and influencing skills, including experience working with senior leadership and Boards.
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A commitment to equity, inclusion, and fostering a positive organisational culture.
This is an exciting opportunity to make a meaningful impact within a purpose-driven charity during a period of growth and strategic development.
How to Apply
Please submit an up-to-date CV via the Prospectus website. To view the full job description, please click on the ‘appointment brief’ located at the bottom of the advert.
The charity is an equal opportunities employer and welcomes applications from all backgrounds. Reasonable adjustments are available throughout the recruitment process.
Timeline
Application deadline: Tuesday 25th November 2025
Online interviews: 3rd and 5th December
CVs will be reviewed on a rolling basis and early application is encouraged.
Please note that candidates must be available to start in January.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Islington, London (hybrid, 1 day per week in office)
Hours: Part-time (28 hours per week, Monday to Friday)
Contract: Temporary (until April 2026)
Rate: £22.79 per hour (+ holiday)
Start Date: January 2026
About the Role
Prospectus is delighted to be supporting a well-established and forward-thinking environmental charity in their search for a temporary Personal Assistant.
Key Responsibilities
- Effective and proactive administrative support and diary management
- Secretariat support to senior leadership, including committees and board
- Assisting with travel arrangement and booking
- Projects support, particularly managing project logistics
- Assisting the wider PA team, including training and recruitment
- Maintain processes and information management to a high standard
What We’re Looking For
- Recent experience in a similar role, ideally within the not-for-profit sector
- Excellent administrative and organisational skills
- Strong interpersonal and communicative ability
- Confidence managing projects, processes, and systems
- Passion for environmental causes
CVs will be reviewed on a rolling basis so early applications are strongly encouraged to avoid missing out. If you're interested, please apply ASAP with your CV in Word format.
At Prospectus, we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Westminster, London (hybrid, minimum 2 days per week in office)
Hours: Full-time
Contract: Temporary (Until May 2026)
Rate: £22.05 per hour (+ holiday) (salaried equivalent £46,000 p/a)
Start Date: December
About the Role
Prospectus is proud to be assisting an independent, education-orientated charity in their search for a temporary Evaluation Manager.
Key Responsibilities
- Undertaking and/or supporting evaluations, particularly randomised controlled trials, quasi-experimental designs, and process evaluations.
- Acting as the main point of contact for evaluator panels to support delivery of high-quality research design.
- Commissioning evaluations of funded projects, including managing contracts and budgets.
- Monitoring and supporting research teams to ensure timely and high-quality delivery, as well as collaborating closely with the programs team.
- Ensuring published reports are of high quality and effectively communicate findings.
What We’re Looking For
- Experience with randomized controlled trials, quasi-experimental designs, and innovative evaluation methods beyond randomised controlled trials.
- Recent experience in a relevant role, ideally within the not-for-profit sector.
- Confidence delivering and understanding of research methodology.
- Excellent project management skills.
- Strong soft professional skills, including communication and organisational ability.
CVs will be reviewed on a rolling basis so early applications are strongly encouraged to avoid missing out. If you're interested, please apply ASAP with your CV in Word format.
At Prospectus, we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Fitzrovia, London (hybrid, 3 days per week in office)
Hours: Part-time (28 hours per week, Monday to Thursday)
Contract: Temporary (up to 3 months)
Rate: £18.08 per hour (+ holiday)
Start Date: Early December
About the Role
Prospectus is delighted to be supporting a historic conservation charity and membership organisation in their search for a temporary Membership Administrator. Join a welcoming team and provide essential support during a key transition period at an organisation dedicated to preserving and promoting architectural heritage. There is also an opportunity for this role to become permanent.
Key Responsibilities
- Onboarding new members and maintaining accurate records in Blackbaud CRM
- Administering memberships and responding promptly and courteously to member queries
- Light bookkeeping and processing BACS payments via AccessPay
- Booking meeting rooms for corporate clients
- General office duties, including accepting deliveries
What We’re Looking For
- Highly efficient office administrator with excellent organisational skills
- Experience with CRM systems (Blackbaud preferred)
- Membership administration experience (ideal)
- Basic bookkeeping knowledge
- Professional, personable manner and strong communication skills
CVs will be reviewed on a rolling basis so early applications are strongly encouraged to avoid missing out. If you're interested, please apply ASAP with your CV in Word format.
At Prospectus, we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.
Kew’s Patrons programme is a community of leading pioneers, creatives and philanthropists linked by a shared passion to help protect the natural world for generations to come. The programme is centred on our Gardens but covers all aspects of our work, from engaging with our scientific and horticultural experts to understanding more about our history and plant and fungal collections. This is an exciting time to join the Patrons team at Kew as we seek to significantly grow the programme in response to Kew’s ambitious target to more than double income by 2030.
We are seeking an experienced and passionate fundraising professional to join our Development Team as Development Manager, Patrons. This role will be responsible for overseeing the overall success of the Patrons programme, managing the delivery and strategic growth of the programme, developing the calendar of events in collaboration with colleagues across Development, driving the retention and upgrade strategy for existing Patrons, and cultivating new Patrons.
The successful candidate will demonstrate a high degree of personal initiative, possess exceptional inter-personal, communication and organisational skills, and enjoy working collaboratively with multiple stakeholders. They will have strong fundraising experience and be skilled at building relationships with a wide range of people. They will be a creative problem solver and enjoy managing diverse priorities in a fast-paced environment.
This role is based at Kew with the option of regular home working, subject to operational requirements.
The Royal Botanic Gardens, Kew (RBG Kew) is a leading plant science institute, UNESCO World Heritage Site, and major visitor attraction. Our mission is to understand and protect plants and fungi for the well-being of people and the future of all life on Earth.
We are working to end the unprecedented extinction crisis and to help create a world where nature is protected, valued by all and managed sustainably. We will achieve these goals by drawing on our leading scientific research, unrivalled collections of plants and fungi, global network of partners, inspirational gardens at Kew and Wakehurst, and our 260 years of history.
Join us on our journey as protectors of the world’s plants and fungi.
Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well as access to our own beautiful gardens at Kew and Wakehurst.
If you are interested in this position, please submit your application through the online portal, by clicking “Apply for this job”.
We are dedicated to equality of opportunity and welcome applications from all sections of the community. We are committed to interview disabled applicants who meet the essential criteria for the post.
No agencies please.
Prospectus are excited to be working with the our client to help them recruit for a Philanthropy Lead – Transformational Giving to join their team. The organisation is the UK body of the worldwide neutral and impartial humanitarian network and movement. At the heart of their work is providing help to people in crisis, both in the UK and overseas. The organisation is committed to helping people without discrimination, regardless of their ethnic origin, nationality, political beliefs or religion.
This role is offered on a full-time permanent basis with a salary of £59,030 (plus Inner London Weighting, £3,344, if applicable) per annum with flexible hybrid working arrangements at their London office.
The Transformational Giving Lead will be responsible for building relationships with philanthropists, including individuals, families, trusts and foundations, who have the potential to give multi-year donations of £1m+ to the organisation. These relationships will include both existing and new supporters. They will often be complex and multi-layered in nature, and this role will have a significant new business and growth focus.
They are looking for someone with demonstrable experience in philanthropy fundraising (both individuals and trusts and foundations) including personally raising six figure gifts (ideally above £500k). They are looking for a candidate with demonstrable experience of developing strong relationships with transformational donors and providing excellence in donor stewardship. The ideal candidate will have knowledge and understanding of philanthropy fundraising including transformational gifts, the UK fundraising landscape, and the charity sector.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Firas El Dib at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Prospectus are excited to be working with our client to help them recruit for a Philanthropy Lead – Major Giving to join their team. The organisation is the UK body of a worldwide neutral and impartial humanitarian network and movement. At the heart of their work is providing help to people in crisis, both in the UK and overseas. The organisation is committed to helping people without discrimination, regardless of their ethnic origin, nationality, political beliefs or religion.
This role is offered on a full-time permanent basis with a salary of £59,030 (plus Inner London Weighting, £3,344, if applicable) per annum with flexible hybrid working arrangements at their London office.
The Philanthropy Lead – Major Giving will be responsible for leading income and pipeline growth through coaching relationship managers working with individual philanthropists, families, trusts, and foundations with potential to make donations of £50,000 to £1m+. They will focus on building robust donor strategies and meaningful stewardship experiences to encourage multi-year, six-figure-and-above donations. The role will maximise current relationships, as well as have a significant focus on attracting new supporters to deliver income growth ambitions and meet increasing humanitarian need.
They are looking for someone with demonstrable experience in philanthropy fundraising (both individuals and trusts and foundations) including personally raising five and six figure gifts. They are looking for a candidate with demonstrable experience in developing high-quality and compelling funding propositions for a wide range of funders. The ideal candidate will have knowledge and understanding of philanthropy fundraising, the UK fundraising landscape, and the charity sector.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Firas El Dib at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: London (hybrid, 1 day per week in office)
Hours: Full-time (37.5 hours per week)
Contract: Temporary (2 to 3 months)
Rate: £19.43 per hour (+ holiday pay)
Start Date: ASAP
Prospectus is delighted to be supporting a vital and well-established armed forces charity in their search for a temporary Senior Social Media Officer (Meta). Please note that internally this role will be titled Senior Digital Marketing Officer.
Responsibilities:
- Develop and deliver digital strategies to attract and retain supporters, donors, and volunteers.
- Manage social media and email campaigns to boost engagement and promote the organisation's mission.
- Create compelling content and run targeted paid media campaigns to drive awareness and conversions.
- Use audience data to segment and personalise communications for maximum impact.
- Collaborate across teams to align efforts with wider organisational goals.
- Monitor and optimise campaign performance using analytics and insights.
- Stay up to date with digital trends to enhance outreach and engagement.
Requirements:
- Recent experience in a relevant role within the charity sector.
- Strong digital marketing skills, particularly Meta platforms.
- Proactive and cooperative mindset.
- Excellent attention to detail and accuracy.
- Ability to work both independently and with the wider team.
CVs will be reviewed on a rolling basis so early applications are strongly encouraged to avoid missing out. If you're interested, please apply ASAP with your CV in Word format.
At Prospectus, we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.
Are you a transformation-focused leader with a passion for people and purpose? We are seeking an experienced Interim COO to help steer a respected international organisation through a pivotal period of change and opportunity.
Interim Chief Operating Officer (COO)
Contract: 6-9 months (must be available to start in January)
Location: London / Hybrid
Start Date: January 2026
Compensation: Up to £150,000 FTE equivalent
Closing Date: 24 November
Final Interviews: 1-5 December
This is a rare opportunity to lead a mission-driven transformation balancing operational delivery, financial sustainability, and organisational restructure, all while placing people at the heart of the journey.
Key objectives:
- Deliver a large-scale restructure within tight timeframes
- Achieve significant cost savings while safeguarding core services
- Navigate complex global stakeholder relationships
- Support staff through uncertainty with empathy and clarity
Reporting to the CEO, you will:
- Lead the implementation of a time sensitive transformation
- Oversee financial planning and cost-saving initiatives
- Ensure continuity of operations and core services
- Support HR transitions and legal compliance
- Foster staff engagement through inclusive, transparent leadership
What you will bring:
- Proven success in leading complex organisational change
- Strong financial and operational acumen
- Experience in mission-led or values-driven environments
- High emotional intelligence and resilience under pressure
- A collaborative, pragmatic, and people-first leadership style
This interim role is a real opportunity to shape the future of an organisation making a global impact.
To express interest, please submit your updated CV by midnight on Monday 24th November via the Prospectus website.
At Prospectus, we invest in your journey as a candidate, and we are committed to supporting you throughout the process. We welcome applications from all backgrounds and are committed to fostering an inclusive recruitment process.
We are delighted to be supporting a leading London-based university in their search for an Education Technology Manager to join their team. This is a full-time role, offered on a temporary basis running to the end of January 2026, with a hybrid working schedule of 2-days per week onsite in Central London.
This is a fantastic opportunity for someone with strong technical expertise and a passion for enhancing learning through innovative digital solutions.
Key Responsibilities for this role include:
- Managing the annual course rollout on Canvas and ensuring compliance with programme standards.
- Providing technical support, training, and guidance to faculty, staff, and students on the effective use of educational technologies.
- Supporting attendance monitoring systems and producing reports for stakeholders.
- Collaborating with academic and professional services teams to deliver high-quality learning experiences.
- Leading and contributing to EdTech projects, process improvements, and digital transformation initiatives.
- Monitoring trends in educational technology and recommending new tools and features.
To be considered for this position, you should possess:
- Experience working in Higher Education and managing VLE/LMS platforms (e.g., Canvas, Blackboard, Moodle).
- Strong technical skills, including familiarity with HTML, CSS, and JavaScript.
- Excellent organisational and stakeholder engagement skills.
- Proven ability to manage projects and deliver to tight deadlines.
- A collaborative approach and confidence in training and supporting diverse user groups.
If you're a proactive and detail-oriented professional looking to make an impact in a world-class academic environment, we'd love to hear from you.
Please apply below and submit your CV in Word format.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
Prospectus is delighted to be supporting our client with its search for a Senior Partnerships Manager – Corporate.
There is a school attendance crisis with 1.7 million children missing more than 10% of their schooling each year. This figure has doubled since the pandemic. Children are missing weeks, months, even years of their education, severely affecting their future life chances. This charity looks beyond the classroom to tackle the underlying causes of school absence and get children back to school, ready to learn. Whatever it takes.
This role leads the corporate partnerships team to achieve income targets and grow the opportunity pipeline. The postholder will shape and update the corporate strategy and operational plan, working with the Head of Fundraising and Communications on budgets. You will manage key partnerships, engage current and potential supporters, and ensure excellent stewardship through account plans. A key focus will be fostering a culture of new business development, identifying prospects, and mobilising senior volunteer support.
The successful candidate will have proven experience securing five- and six-figure corporate partnerships and consistently exceeding ambitious targets. Excellent communication skills are essential, with the ability to engage a diverse range of stakeholders and produce high-quality written materials. You will need to identify and convert new opportunities while effectively managing long-term partner relationships. The role also requires strong organisational, analytical, creative, and numerical skills, along with the ability to prioritise competing demands to drive income growth and maximise opportunities.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application then please contact Jessica Stoddart at Prospectus.
If you are interested in applying to this Senior Partnerships Manager – Corporate position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You’ll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Our client is a leading independent funder.
They aim to improve our natural world, secure a fairer future and strengthen the bonds in communities in the UK.
The foundation provides c. £50million annually in grants to organisations and initiatives with brilliant ideas who share their goals. They also provide social and impact investment for organisations with the aim of creating social and environmental impact.
Their strategy focuses on three interdependent aims: improving Our Natural World; tackling injustice to deliver A Fairer Future; and nurturing Creative, Confident Communities. They also want to play a more active role by using a range of tools to effect change. In addition to funding, this includes convening and brokering alliances, commissioning research, and using its influence to achieve its goals.
Prospectus is delighted to be working with the foundation to recruit a Funding Manager on a full-time (or 0.8) basis. This role will be part of the Our Natural World (ONW) programme and will primarily be focused on the foundation’s priorities: fishing in tandem with nature and space for nature (marine). This role is a maternity contract for up to 12 months. The foundation is open to potential secondments from thematically connected organisations.
A hybrid working model is in place which entails working at least 2 days per week in their office in Kings Cross (Tuesdays and Wednesdays) and the remainder flexibly working from home if you wish.
The role:
This role is a key member of a friendly team of six people that hold over 250 relationships across the UK, through grants, investments and other support. The foundation works with a number of organisations across the UK, from national charities such as the Wildlife Trust, Blue Marine foundation and Oceana, to community-led organisations such as COAST and fisher led organisations such as the Scottish Creel Fishermen's Federation and the Plymouth Fishing and Seafood organisation.
The team works towards three impact goals: sustainable and ethical food, clean and healthy freshwater, and preserved and improved species health and habitats. They have five funding priorities under the current strategy: nature friendly farming, fishing in tandem with nature, freshwater, peat and space for nature. The successful candidate will be responsible for leading and managing its marine programme. This supports organisations and initiatives across key areas such as a just transition for fisheries, small-scale fisheries, achieving 30% ocean protection by 2030, seascapes, coastal communities, and building a more equitable and inclusive marine sector. In the coming year, a key priority will be to advance their seascapes work, following the recent publication of the foundation’s reflections and plans in this area.
This person will nurture relationships and ensure continuity as well as assessing new applications. Primary responsibilities of this role will be to make significant contributions to the delivery of the foundation’s strategy, identifying and building a pipeline of activities that will contribute to the delivery of the five-year roadmaps and impact goals, assessing proposals and managing a broad portfolio of activities and relationships across the sector. This role will also support social investment opportunities and will gather learning from related work inform future decision making towards achieving impact goals.
The culture at the foundation is collaborative and nurturing, so working closely with colleagues to share ideas and learn from each other will be essential in this role.
The person:
The successful candidate will have substantial experience of having worked as a practitioner in the marine environment & fisheries sector, perhaps for a charity which is embedded in this area or for a business related to the sector which has aligned aims to the impact goals of the ONW programmes. Creative, imaginative and intellectually curious, this person will understand the work undertaken by charities, voluntary organisations and social enterprises in the sector but also with local authorities, businesses and the investment world connected to the same ecosystem.
This person will be able to interpret and resolve complex and sometimes conflicting information and business plans in order to assess the viability and value of grant applications and the importance of the work of organisation in matching and promoting the aims and objectives of the ONW programme. An outstanding communicator both verbally and in writing, this person will represent the foundation positively and knowledgeably to a wide range of audiences whilst convening and consulting with sector professionals at events and forums to enhance the intelligence gathering and thought leadership within the sector.
IT confident and systematic in their approach, they will also be a confident and empathetic person in addition to being an excellent communicator, both verbally and in written work. Excellent attention to detail and thorough and collaborative in their approach to work, this person will be a real team player whilst being able to work under their own steam, in a fast-paced environment. A broad understanding and experience of systems change principles and an appreciation of the nuanced intersections between the various priorities of the ONW programme will be important to success in this role.
This role represents a fantastic opportunity for someone with the right skills and experience to really effect positive change and to make a real mark in one of the leading funders in the UK.
The foundation believes that a greater diversity of views, skills, and lived experience will help generate better ideas, and will lead to better decision making. We want to encourage applicants with a diverse range of backgrounds to apply. In particular, those with lived experience of racial inequity, disability, or poverty.
Change lives in a life-changing career
When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.
The impact of cancer on young lives is more than medical. And that impact can be felt by entire family. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer.
We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make their voices heard and their unique needs understood, so they can get the right care and support at the right time.
About the role
We’re looking for 2 Supporter Engagement Assistants with Customer Service experience to join our Central Supporter Engagement Team (CSET).
Join our warm and dynamic team and be part of an organisation that’s making a meaningful impact. CSET is made up of a Supporter Engagement Manager, an Officer, and five Assistants. We’re a friendly, professional team who take real pride in the difference we make every day.
As a Supporter Engagement Assistant, you’ll be at the heart of creating outstanding experiences for our supporters and customers. Every interaction is an opportunity to build trust, deepen engagement, and inspire support.
You’ll help people feel valued and motivated to support Young Lives vs Cancer, contributing to stronger relationships and better financial outcomes. You’ll also work closely with fundraising teams, providing flexible support across a range of tasks and adapting to evolving needs to help maximise impact.
What will I be doing?
No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.
- Listen to our supporters and customers, understand their motivations and circumstances, and provide appropriate, professional and empathetic responses.
- Respond to and resolve supporter and customer enquiries via phone, email, web chat and social media, identifying opportunities to deepen engagement and drive income generation.
- Provide practical and responsive support to fundraising teams, helping to facilitate smooth delivery of campaigns and activities, and enabling them to focus on optimising fundraising and increasing income.
- Contribute to the smooth running of supporter and fundraising operations by providing adaptable support across systems, processes, and day-to-day tasks, ensuring teams are equipped to deliver high-quality engagement and maximise income generation.
- Support the resolution and recording of complaints and concerns, using feedback from interactions to identify issues, spot trends, and share insights to inform improvements.
What do I need?
The key skills we’re looking for in this role are:
- Customer-focused with experience delivering great service both over the phone and in writing
- Confident communicator with strong listening skills and the ability to build rapport quickly
- Organised and detail-oriented, with a good standard of grammar, spelling and presentation
- Proactive and able to use initiative to solve problems and support others
- Quick to learn and able to apply new information effectively
- Comfortable using digital tools, with confidence in Microsoft Office programs like Word and Excel
- Genuinely interested in learning about Young Lives vs Cancer and the impact of our work.
What will I gain?
For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:
- Wellbeing, Thinking & Growth Days: four days a year to to step back from the day-to-day and focus on your own learning and development
- Generous annual leave allowance
- Great family/caring leave entitlements
- Enhanced pension
- Access to our employee savings scheme
To find out more about our benefits package, have a look on our website.
Our commitment to Diversity, Equity, Inclusion and Belonging
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.
We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.
We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.
Accessibility
We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible. Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.
To arrange an informal chat, please contact Kat McLaren.
#ShowTheSalary #NonGraduatesWelcome
Our client, a well-known anti-poverty charity is looking to recruit a Director of Policy & Engagement on a maternity contract of up to 12 months. This great charity provides front-line advice, advocacy and campaigning and policy work on behalf of people in London beneath pension age, who are experiencing issues around benefit payments, disability and housing or who are at risk of homelessness. The services they provide have become even more essential during the current cost of living crisis.
The role:
As Director of Policy & Engagement, you will lead the organisation’s policy, public affairs, and campaigns function, shaping and delivering local and national influencing to drive change on social security and housing issues. You will ensure the voices of people with lived experience are central to all of the organisation’s work, embedding meaningful participation across the organisation, in governance, services, policy and campaigns.
You will also oversee strategic external communications to support the organisation’s influencing, brand and fundraising objectives and will direct all fundraising for your department including managing funder relationships, identifying opportunities and leading on bid writing and reporting.
This is a senior leadership role with responsibility for influencing policy and practice locally and nationally and representing the charity as a spokesperson in the media, with government ministers, MPs, and other senior stakeholders.
You will manage a small multidisciplinary team of four, ensuring integrated effective delivery across the organisation.
The role will cover strategic leadership, policy, public affairs & campaigns, stakeholder & media engagement, external communications, embedding participation, fundraising leadership, team leadership and cross-organisational Integration.
The person:
The successful candidate will be a strategic, politically astute leader with experience of leading policy, public affairs and campaigns at a senior level. They will have experience of integrating research campaigns, participation, external communications and fundraising to deliver impact locally and nationally. They will have excellent media stakeholder and political engagement skills, with experience of acting as a spokesperson for an organisation. This person will value and embed lived experience in all aspects of their work and will have a strong understanding of social security and housing policy.
This person will also have substantial experience of leading on research for social policy influencing purposes in addition to having developed and shaped policy for an organisation in a charity which works towards combatting poverty and other social justice issues. Having managed political and media engagement and external influencing activities in the past, this person will be an effective relationship manager both internally and externally, in addition to having provided knowledge based leadership to small teams in the charity sector. In addition to being a highly effective project manager, this person will be a very strong communicator both verbally and in writing, and will be fully committed to the aims and objectives of this anti-poverty charity.
This organisation is an equal opportunity employer. People with lived experience of poverty, from global majority backgrounds, LGBTQIA+ individuals and disabled people are strongly encouraged to apply. We welcome evidence of experience from both work and non-work settings such as volunteering and personal life.