Reception jobs

About the role:

This is a hands-on, people-facing role for someone who takes pride in creating spaces that really work. As our Facilities Manager, you’ll be the driving force behind safe, welcoming and well-run workplaces that allow our teams to focus on what matters most - supporting people out of homelessness. From the moment someone walks through the door of one of our offices, your work will be felt. If you’re someone who spots what needs fixing, improves things before they become problems, and enjoys being right at the heart of an organisation, this role is for you.

Based full-time at our Head Office in King’s Cross, you’ll be visible, present and involved - working on site five days a week and travelling across London to our other offices and services. No two days will look the same. One day you might be problem-solving with a manager, walking a site, or supporting a health and safety issue; the next you could be leading a refurbishment, improving how a space is used, or making sure contractors are delivering what they promised. You’ll manage a small facilities team, oversee reception services, and work closely with colleagues across Single Homeless Project (SHP) to make sure our buildings actively support the work happening inside them.

This is a role for someone who likes ownership and momentum. You’ll need to be practical, organised and confident making decisions - but also warm, approachable and collaborative. If you’re excited by the idea of being a visible leader, enjoy balancing detail with big-picture thinking, and want your work to directly enable frontline services across London, we’d love you to bring your energy, ideas and grit to SHP.

About you:

• You have hands-on facilities management experience and know how to keep buildings safe, functional and fit for purpose.
• You’re confident handling a wide range of property and technical issues, and know when to fix, escalate or bring in the right expertise.
• You hold a relevant Health & Safety qualification and are comfortable leading on compliance in busy office environments.
• You’ve procured and managed facilities contracts before and are confident holding suppliers and contractors to account.
• You’re a strong, people-focused communicator with experience managing staff and delivering a reliable, high-quality service to colleagues.

About Us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing date: Sunday 25th January at midnight

Interview date: Wednesday 4th and Thursday 5th February Online via Microsoft Teams

There will be a second stage in person at our head office in Kings Cross for progressed candidates. 

This post will require a basic DBS check to be processed (by SHP) for the successful applicant. 

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed. 

We are looking for a friendly, organised and professional Receptionist to join the Front Office Team at TreeHouse School, part of Ambitious about Autism.

This is a key front-facing role, providing a high-quality reception and administrative service for both the school and the wider organisation. You will often be the first point of contact for parents, visitors, staff and external partners, helping to create a welcoming, safe and well-organised environment.

If you enjoy supporting others, managing a varied workload and working in a values-driven organisation that makes a real difference to children and young people, we would love to hear from you.

Reception and front office duties

• Provide a professional, welcoming and efficient reception service
• Act as the first point of contact for internal and external telephone calls
• Answer and transfer calls accurately, taking and relaying messages as required
• Welcome, sign in and direct visitors in line with safeguarding procedures
• Ensure the reception area is safe, tidy, welcoming and well-organised at all times
• Maintain accurate signing-in and signing-out procedures for visitors

Administrative and office support

• Open, log and distribute incoming post in a timely manner
• Log incoming cheques and ensure appropriate handling
• Manage outgoing post and arrange special or courier services when required
• Support stationery and supplier management, including weekly stock checks
• Place orders and process invoices in line with financial procedures

This is a fantastic opportunity to work for a forward-thinking organisation with the interests and wellbeing of autistic children and young people at its core.

For further details on how you can make a difference and find out what we have to offer, please see our recruitment pack. Please also note the role may close before the advertised deadline.

If you have any questions about the role or would like to have a confidential call, please contact Stephen Vickers.

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

Reception and Administration Coordinator

Employer: Bristol Animal Rescue Centre
Job type: Part time, Permanent
Location: Bristol Animal Rescue Centre, 48-50 Albert Road, St Philips, Bristol BS2 0XA
Salary: £26,000 – £29,000 PA full time equivalent (pro rata if part-time), dependent on experience.
Hours per week: 21 hours per week, including one weekend per month
Benefits: include generous annual leave, training provided, free employee assistance service and cycle to work scheme.

We have an exciting opportunity to join Bristol Animal Rescue Centre as an Reception and Administration Coordinator.

About Us:
Our mission is to ensure that animals in need within our community receive the compassion, care and respect they deserve. We are committed to helping, healing and homing animals for as long as they need us.

About the role:
We are seeking a skilled and motivated Reception and Administration Coordinator to lead our busy front-of-house and administrative functions. This role is central to ensuring our public-facing services run smoothly, supporting both people and animals with professionalism and care. You will oversee a dedicated team, manage day-to-day reception operations, and ensure our processes provide efficient support across the organisation. Working closely with all departments including our Animal Clinic, Animal Home, Fundraising, Communications, and more, you will coordinate services and ensure each team’s needs are met.

From managing a busy reception desk and shop to, supporting clinical and Board administration, you will be a key link across the charity. Strong relationship management and problem-solving skills are essential, as you will also liaise with members of the public and partner organisations.

You will lead on improving systems and processes, making best use of technology to enhance efficiency while ensuring compliance with data protection and health and safety standards. The role also includes overseeing customer service delivery, complaints handling, stock management, and supporting volunteers in reception and administrative duties.

We are looking for a confident leader with proven line management experience, excellent organisational skills, and a track record of delivering high-quality customer service. Strong IT skills, change management experience, and the ability to make sound decisions under pressure are important. A passion for animal welfare and commitment to the values of Bristol Animal Rescue Centre will underpin everything you do.

Application deadline: midnight on 09 January 2026
Interview date: Week commencing 19th January 2026

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please

Job Title: Receptionist & Conference Administrator

Contract: Permanent, Full Time

Hours: 35 hours per week (Saturday & evening cover occasionally)

Salary: Circa £25,207 per annum (Inclusive of Real Living Wage)

Location: Coram Campus, London.

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

In December 2018, Coram opened the Queen Elizabeth II Centre, which houses the Rangoonwala Conference and Learning Centre. These spaces provide modern and flexible facilities for meetings, trainings, and conferences of up to 140 delegates. Proceeds from these meetings directly contribute to Coram’s charitable mission. 

About the role

This is an exciting opportunity to join Coram’s Conference & Visitor Services Team, working in the conference team assisting with meetings and events and covering Reception. You will be working in a busy conference centre and reception desk and will have a passion for providing excellent customer service by giving a positive first-impression to every visitor to the Coram’s campus. You will have the ability to multi-task as this role requires you to assist the Conference team in in all aspects of the meeting process, from bookings, invoicing, and servicing meetings. We are looking for an enthusiastic, well organised individuals. The ideal candidate will have strong administration skills, some reception and hospitality experience preferred, and a flexible ‘can do’ approach.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing date: Friday 16th January – 9am

Interview date: TBC

Coram (entity) is an equal opportunities employer and welcomes applications from all sections of the community. We actively encourage applicants from Asian, African, Caribbean and other minority ethnic backgrounds to join our teams. Whilst we have a diverse team we recognise we are a predominantly white workforce and are genuinely committed to encouraging candidates from diverse communities in order to improve the services to the children and families we help.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Open Age is seeking a Centre Coordinator who can demonstrate a passion for creating a welcoming and accessible space for older people at our dedicated Open Age centres.  The person will thrive in a busy, multi-taskng environment and provide an efficient admin/IT support at the Reception, supporting volunteers who are in this role. 

About the role

We have an exciting role available to join the team at Mare Street, where you can develop valuable skills and experience while playing a key role in providing support to St Mungo’s clients.  

Mare Street Hostel is located in Hackney and provides 68 placements for men and women aged 18-65yrs. The service offers medium - high support for men and women with a Hackney connection at risk of homelessness or rough sleeping and have additional support needs which include substance use, mental health and those with longer term complex needs. 

What you will do 

In the role of Housing Management Assistant, you will be the first point of contact at reception for St Mungo’s clients and visitors and have the opportunity to create a welcoming and supportive environment within the project. Other responsibilities will include: 

• Work alongside the team to provide a person-centred support to residents and clients. 

• To provide excellent customer service at first contact and reception, including handling phone calls, post, and all reception enquiries. 

• To support with collecting and recording weekly service charges, maintaining resident rent records and ensure that arrears are managed in line with the project’s policy. 

• To report any maintenance issues and follow up promptly; clearing and preparing void rooms. 

• Coordinating important Health and Safety checks and other administrative duties. 

Working days will be 8.00am to 4.00pm Monday to Friday (including Bank Holidays) 

About you 

This is a fantastic role for people looking to develop a career in the sector. If you can demonstrate the below, we encourage you to apply! 

• Excellent communication skills, and some experience of dealing directly with the public and/or clients or customers in a busy service environment. 

• Personal experience of homelessness and/or an understanding of; and empathy for the issues faced by people experiencing homelessness. 

• A genuine interest in helping vulnerable people to make positive changes in their life, and the willingness to develop these valuable skills. 

• Good organisational skills, with basic IT and admin skills.   

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 20th Jan 2026 

Interview and assessments on: w/c 26th Jan 2026 

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

Bradford and Airedale Citizens Advice & Law Centre are a leading provider of legal advice and information, supporting thousands of clients every year. We are a busy, client focused and dynamic service with a track record of delivering high quality advice. This is a central role within the organisation. As a Client Services Officer, you will be friendly and welcoming. You will be the first point of contact for clients, and external stakeholders accessing the service via any channel (face to face, telephone and digital). This can be a challenging but rewarding role with plenty of contact with our clients, volunteers and paid staff. Our Client Services Officer team play a crucial role in the day to day running of our service. You will provide cover for our busy reception area, support clients who attend our drop-in sessions and process referrals which are received into the service. The post holder will be able to manage a demanding and varied workload, demonstrate confidence, flexibility and an overall can-do approach to tasks.

• ​We are interested to hear from people who ideally have experience of working within a similar client focused environment, where confidentiality is essential and are confident in dealing with clients who may be vulnerable or have multiple needs.
• The successful candidate will be supported through their on-the-job initial training period and encouraged to continually develop during their time with us.

Closing Date: 9.00 am Monday 26thJanuary 2026

Interviews: Tuesday 10th February 2026

Our Fundraising Assistant will provide key administrative support to the Fundraising Team. Being based primarily at our Shrewsbury office, this person will be a key point of contact for our supporters in the office, and will assist with managing online fundraising platforms, email and phone communications and ensuring fundraising materials are ready and waiting to go out into the community.

This person will also work closely with our Operations Team, ensuring that they have the information they need to process donations accurately, and that our valued supporters are thanked in a timely manner. They will form part of a rota with Operations colleagues to ensure all Reception desks are staffed as required.

They will be friendly, able to communicate well with people across the community, including those living with cancer or who are bereaved. They will also be collaborative, detail-focussed and willing to work with others to solve problems.

We are looking for someone to work 22.5 hours per week; this can be worked in a flexible pattern as agreed, within office hours and across at least three working days. This role can be worked within school hours across five days if required. This role will be based primarily at our office at the Royal Shrewsbury Hospital but will need to work at our other sites within Shropshire, Telford and Mid Wales on occasion.

Hoxton Health helps hundreds of local people to manage long term conditions and stay mobile and independent as they age.  We are seeking a new director for our calm and friendly complementary therapy clinic based in St Leonards community hospital.

About Us
Hoxton Health is a well-valued local charity, established over 30 years ago, providing low-cost complementary therapy treatments for older people and those with long term conditions. We fundraise and build partnerships to subsidise treatments, offering lower costs to older patients. Based in St Leonard’s Hospital in Hackney, our friendly team consists of independent practitioners delivering therapies through the week, two other part-time office staff, and a team of volunteers who run the reception.

What will you be doing?
The Centre Director is responsible for the management of all aspects of the organisation's operations and development – internally and externally.
This includes:

• Governance and strategy, including support for Trustee Board
• Oversee smooth running of the clinic
• Finance and fundraising
• Staff management
• Monitoring and evaluation of grant funding
• Development of new projects
• Partnership engagement with other agencies

The clinic is small but busy, with varied days and experiences. We foster a friendly and supportive environment for both our patients and team members. Leadership, guidance and inspiration for this must start with the Centre Director’s work and influence.

Why join us?

• Opportunity to shape the future of a well loved, longstanding service for older people and those with complex needs
• Satisfaction of leading a service with real and valued impact on the health of local people
• Opportunity to join and lead a friendly and welcoming team
• Employer Pension contribution
• Complementary therapy treatments at staff rate

Bradford and Airedale Citizens Advice & Law Centre are a leading provider of legal advice and information, supporting thousands of clients every year. We are a busy, client focused and dynamic service with a track record of delivering high quality advice. This is a central role within the organisation. As a Client Services Co-ordinator, you will be friendly and welcoming. You will be the first point of contact for clients, and external stakeholders accessing the service via any channel (face to face, telephone and digital). This can be a challenging but rewarding role with plenty of contact with our clients, volunteers and paid staff. Our Client Services team play a crucial role in the day to day running of our service.

Coordinating the advice service

• Manage the practicalities of the advice session and ensure adequate staffing and resources.
• Coordinating the advice sessions and making sure this runs smoothly
• Ensure all relevant policies and procedures are followed during the advice session
• Provide an appropriate level of support to the client services receptionist
• Monitor the advice sessions to meet quality standards and service delivery and to identify development of these sessions
• Ensure remedial and developmental issues are identified and acted on to develop individuals, improve the quality of advice, and ensure clients do not suffer detriment due to poor or inadequate service/advice.
• Identify and address any safeguarding issues by liaising with the client services manager
• Keep technical knowledge up to date and provide technical support to the client services receptionist
• Create a positive working environment in which equality and diversity are well managed, dignity at work is upheld and staff can do their best.
• Participate in recruitment and selection activities as delegated.
• Participate in the induction of new staff as delegated.
• Support the client services manager to develop and maintain standards of service delivery
• Maintain complaints procedures in accordance with Citizens Advice guidelines
• We are interested to hear from people who ideally have experience of working within a similar client focused environment, where confidentiality is essential and are confident in dealing with clients who may be vulnerable or have multiple needs.
• The successful candidate will be supported through their on-the-job initial training period and encouraged to continually develop during their time with us.

Closing Date: 9.00 am Monday 26th January 2026

Interviews: Tuesday 3rd February 2026

Front of House Services Manager

£31,107 Per Annum

Plymouth, Devon

Full- Time (37.5 Hours per week)

Permanent

Are you passionate about creating welcoming spaces and delivering exceptional service?

St Luke’s Hospice is seeking a dynamic Front of House Services Manager to lead our Reception, Catering, Night Support, and Domestic teams.

This is a pivotal role ensuring that every visitor, patient, and colleague experiences a safe, clean, and compassionate environment aligned with our values of Compassion, Respect, Integrity, and Professionalism.

What you’ll do:

• Lead and motivate teams across Reception, Catering, Night Support, and Cleaning services.
• Ensure smooth day-to-day operations and high standards of customer care.
• Oversee catering provision, maintaining quality and compliance with food hygiene regulations.
• Manage rotas, budgets, and resources effectively.
• Drive infection control and health & safety compliance.
• Recruit, train, and develop staff and volunteers.
• Act as the key point of contact for Front of House queries and feedback.

What we’re looking for:

• Strong leadership and team management experience.
• Knowledge of hospitality operations and customer service principles.
• Understanding of health & safety, food hygiene, and infection prevention.
• Excellent organisational and communication skills.
• Ability to work flexibly and respond to operational challenges.
• NVQ Level 3 or equivalent in Hospitality, Customer Service, or Team Leading (desirable).

We’re an equal opportunities employer

We welcome applications from all backgrounds and are committed to building a diverse and inclusive workplace where everyone can thrive. We assess candidates based on skills, experience, and qualifications — not background or personal circumstances. As part of the Disability Confident scheme, we guarantee an interview to all disabled applicants who meet the essential criteria. Having a criminal record won’t necessarily bar you from employment; decisions are made based on role requirements and individual circumstances.

Unfortunately St Luke's Hospice Plymouth aren't able to sponsor individuals to work in the United Kingdom.

Closing Date: Sunday 11th January 2026
1st Interview Date: To be Confirmed
2nd Interview Date: To Be Arranged

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Whitley Fund for Nature

The Whitley Fund for Nature (WFN) is a UK charity supporting outstanding grassroots conservation leaders across the Global South. Through project funding (Awards), training, and media profile, we support local solutions to the planet’s most pressing conservation challenges. Our winners are courageous changemakers, working alongside communities to save species and protect ecosystems. Established in 1993, we have channeled £24 million to +220 conservation leaders in 80 countries, benefitting wildlife, landscapes, and people. WFN is governed by a committed trustee board. Our team is dynamic, passionate about our mission, and ambitious. The charity benefits from high profile support from Patron, HRH The Princess Royal, and Ambassadors including Sir David Attenborough.

The Opportunity

This role offers an exciting opportunity for an organised and proactive individual to contribute to high-profile events such as the prestigious Whitley Awards Ceremony, conservation summits and fundraising receptions, while also supporting office management, operational and administrative functions at the charity’s London office.

The ideal candidate will be keen to contribute, have excellent attention to detail, and a passion for environmental and/or charitable work. This is a varied and hands-on administrative role crucial in underpinning the efforts of our small, dynamic team.

EVENTS ASSISTANT - PERSONAL SPECIFICATION

Essential:

• Proven ability to manage administrative systems
• Experience coordinating suppliers and event logistics
• Experience of using a database to maintain accurate records and reporting on results
• IT literate (Microsoft Office Suite, Google Workspace)
• Excellent organisational and multitasking skills
• Strong attention to detail
• Confident communicator with a friendly, professional manner
• Ability to work calmly under pressure and to deadlines
• Reliable, proactive and willing to take initiative
• Comfortable working as part of a small, busy team.

Desirable

• Previous involvement in the charity or environmental secto
• Experience supporting office logistics
• Experience supporting high-profile or donor events
• Familiarity with Salesforce or other CRM systems
• Interest in conservation, sustainability, or the natural world
• Knowledge of simple budget management or finance procedures.

Additional details and benefits:

• Attractive holiday package totaling 30 days p.a. plus bank holidays (prorated)
• Training and professional development opportunities provided
• The charity operates a Pension Scheme and a Life Assurance Scheme
• Access to 24hr Employee Assistance Programme.

This role is not eligible for UK Visa Sponsorship. Only applicants who have the right to work in the UK at the time of application will be considered for this role.

Regrettably, due to limited resources and the high number of applications we receive, we are only able to contact short-listed candidates. If you do not hear from us within four weeks of the closing date, please assume that you have not been successful on this occasion.

Diversity and Inclusion

At WFN we are committed to developing an inclusive and diverse organisation, in which everyone feels supported, valued, and able to be their full selves. We celebrate and respect diversity in nature and among the people and partners with whom we work. We need more people and diversity across the environment sector, and to achieve our vision. We therefore encourage applications from Black, Asian or minority ethnic; disabled; LGBTQ+; or from lower socio-economic backgrounds. As a small organisation we are committed to progressing and continuing development across DE&I. Please contact us to discuss any additional support you may need to complete your application. Applications are considered solely on your demonstrated suitability for the role.

EVENTS AND OFFICE ASSISTANT - JOB DESCRIPTION

REPORTING TO HEAD OF OPERATIONS

EVENT SUPPORT

Whitley Awards Ceremony

The Whitley Awards are the result of an international search to find, fund, train and put a spotlight on outstanding grassroots leaders and their conservation projects. Finalists are invited to London for a week of training and events, culminating with the Whitley Awards Ceremony, where winners receive their Awards from WFN Patron, HRH The Princess Royal in front of 400 guests and many more tuning in via our livestream.

The Events and Office Assistant (EOA) will assist in the planning and delivery of the annual Whitley Awards Week, including the Ceremony, Friends Reception, NGO Reception, and related activities, particularly in the following areas:

• Arrange team and visitor travel, accommodation, and hospitality logistics
• Manage event guest lists and RSVPs using Salesforce and other platforms; help coordinate mail-outs and e-invitations
• Provide on-the-day event support including set-up, guest registration, and general assistance
• Support event logistics such as venue liaison, catering, AV, décor, merchandise, and materials, assisting with supplier coordination
• Champion WFN’s Event Code of Conduct.

Other WFN Events

Throughout the year WFN holds other fundraising and engagement events ranging from intimate dinners with supporters, winner talks, events as part of our Next Gen programme, and major initiatives such as Royal dinners, Galas and Biodiversity Summits which will require the EOA’s assistance.

• Manage ticketing and Q&A platforms and associated activities
• Coordinate volunteer involvement where required
• Support the organisation and logistics of fundraising and engagement events, including acting as venue liaison, arranging catering, managing guest lists, etc
• Assist with production of event materials as needed (signage, name badges, merchandise).

 OFFICE ADMINISTRATION AND OPERATIONS

Smooth running of the WFN office and systems is vital for the charity to work effectively, with this role helping to support the team. The WFN office is a busy and welcoming environment, with regular visits by winners and supporters.

Office Management

• Ensure the office is a welcoming, tidy, and well-functioning space
• Greet visitors and manage incoming calls, emails, and enquiries
• Liaise with team and suppliers to order office materials and manage contracts (utilities, cleaning, stationery, refreshments, merchandise etc.)
• Manage post, deliveries, and waste removal procedures
• Oversee and liaise with the office cleaners to ensure they have the products they need and are paid in a timely manner.

Administrative Support

• Assist with diary management and scheduling meetings (in person and online)
• Arrange team and visitor travel, accommodation, and hospitality logistics
• Draft routine correspondence, thank-you letters, and other administrative communications
• Review and respond to general email enquiries (info inbox)
• Support the Head of Finance with basic administrative and data entry tasks
• Help maintain and update WFN’s CRM database (currently Salesforce) with contacts, donors, suppliers, event attendees
• Support the team with data entry, filing, record keeping, and maintaining digital and physical systems.

GENERAL DUTIES

• Represent WFN professionally at all times
• Adhere to WFN’s financial and operational procedures
• Undertake any other duties as reasonably requested from time to time. This job description is not exhaustive and may evolve.

Night Hostel Assistant

Location: The Elms, Hemel Hempstead

Salary: £30,267 FTE
Hours: 10.15 hrs Tuesdays 9pm-7.15am, Opportunity for additional hours to cover holidays and sickness.
Reports to: Hostel Accommodation Lead
Closing date: Sunday, 18th January 2026. We may close the advert before this date depending on the number of applications. 

About the role

· Resident Support & Safety: Provide person-centred care to individuals experiencing homelessness, including assisting with "crash pad" admissions, conducting resident searches, and maintaining hygiene standards through regular sanitising and equipment sterilisation.

· Catering & Kitchen Oversight: Manage the daily breakfast service by preparing food, setting up the dining area, and ensuring the kitchen remains clean by maintaining appliances like the dishwasher and communal fridges.

· Facility Maintenance & Housekeeping: Ensure the 44-bed hostel remains functional and tidy by managing laundry equipment, restocking essential supplies, overseeing waste disposal, and maintaining the reception area.

· Operational & Administrative Tasks: Support the smooth running of the service by preparing rooms for re-letting, sorting donations, performing PAT testing, and assisting with the training of new staff members.

About you

· Experience and knowledge: Proven background in supporting vulnerable people with complex needs, ideally within supported housing or charitable settings, with an understanding of homelessness issues.

· Skills and abilities: Able to work under pressure in emotionally charged situations, self‑motivated with strong time‑management skills, effective team player, and competent in written English; familiarity with CRM systems is desirable.

· Education and training: Capacity to work night shifts, experience with vulnerable groups, and a good standard of education preferred.

· Personal qualities: People‑focused, caring, considerate, diplomatic, independent yet collaborative, solutions‑driven, compassionate, and passionate about making a positive difference.

Benefits 25 days or equivalent annual leave

· Flexible working environment

· Medicash plan, including Virtual GP, some dental and optical cover

· Employee assistance programme - 24/7 mental health support helpline

· Professional development and training

· NEST pension scheme

How to apply

If you match our criteria, please send your CV, including your Supporting Statement.

. Please advise us should you require adjustments to be made for you at interview.

We are looking for a Global Events Manager (Fundraising), to develop and lead a Global Events Strategy for all fundraising-related events including Philanthropy, Mid-Level and Legacy, as well as involvement in wider organisational events, to engage and inspire mid-level and major donors and funders.

This role focuses on high-value donor engagement, rather than mass participation fundraising. You will lead events such as major gift donor receptions, mid-level donor gatherings, legacy supporter events, and occasional internal team away days.

This is a Surrey based Hybrid role with 2 days a week in the office.

The Charity
A passionate charity dedicated to paving the way for a new era where people, wildlife and the planet thrive, with a strategy focused on mobilising a movement and delivering key legislative reforms. The charity offer a range of benefits including flexible working, learning and development opportunities, a generous 10% pension and an employee assistance programme.

The Role
Event Strategy, Planning & Execution Take primary responsibility for coordinating and delivering innovative fundraising events, including in-person and virtual events, that engage and inspire mid-level and major donors globally.

Donor Stewardship Cultivate and maintain strong relationships with mid-level and major donors, providing exceptional stewardship and personalised communication to increase giving through events.

Fundraising Strategy Develop creative event-based fundraising strategies to engage new donors and retain existing ones.

Collaboration Work closely with the Global Fundraising and Communications teams to develop compelling event content and donor engagement strategies.

The Candidate
Proven track record in planning, coordinating, and delivering successful fundraising events, both virtual and in person, with a focus on donor engagement.

Experience in managing mid and major donor portfolios, including cultivation, stewardship, and soliciting gifts.

Experience in managing high-value events, such as gala dinners, donor receptions, and exclusive donor webinars.

Strong written and oral communication skills with the ability to create compelling content for event materials and donor communications.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.