Programme Manager Jobs
Regional Surveyor - Housing x 2
Agile working in London offices with travel across sites
£52,000
Are you an experienced Surveyor looking for a career working for a leading charity?
Our client has exciting opportunities for people to join their Assets and Compliance team as Regional Surveyors in Bristol and London.
Their ambition as a homelessness charity and housing association is to end homelessness for good, they believe that a key step of reaching this aim is in providing quality housing. Their Housing Services teams work hard to ensure they can provide safe, comfortable and sustainable homes which give people the opportunity to rebuild their lives.
In the role of Regional Surveyor, you will play a role in helping them continue to deliver on their ambitions, through leading on responsive and planned maintenance service delivery for with supported housing and self-contained accommodation in a designated region. Additional key responsibilities will include:
- Responsibility for inspections of responsive and complex repairs, damp and mould.
- Supporting the delivery of capital and revenue reinvestment programmes and major projects, including cyclical maintenance programmes, refurbishment of acquired assets, onboarding new buildings, and managing termination dilapidations.
- Build strong relationships with our internal and external clients to deliver a high quality, customer focused service and with our supply chain partners to deliver on time and to budget whilst achieving quality work and value for money.
In this role you will travel to various site locations within their West London Region or their Southwest Regional (Bristol / Oxford / Milton Keynes) on a regular basis. Your office base will be either in Kensington & Chelsea (West London Region) or Hounslow (Southwest Region). Occasional travel to their Central Office, near St Katherine’s Dock will also be required. This allows for in person collaboration, team building, line management and other relationship building opportunities.
They support a flexible approach to work with opportunities for agile working for the rest; from home, or other London or regional locations.
About you
They are looking for a skilled Surveyor with proven experience in management and delivery of responsive repairs, major works projects, and planned reinvestment programmes or cyclical maintenance programmes.
- You may hold an HNC / HND level qualification or higher in Building Surveying (or equivalent qualification) or be able to demonstrate equivalent work experience.
- You will demonstrate the ability to deliver robust contract management that delivers on time and to budget, and your experience of large scale budget management and valuations.
- You may have some experience working in the social housing sector, which is beneficial but not essential.
- A full UK or equivalent driving licence and access to a vehicle is essential for this role.
Above all they are looking for solution focussed people who are enthusiastic about using their skills to improve their buildings, giving our clients safe and comfortable places to live.
Closing date: 10 am on 20 May 2024
They will be reviewing applications on a rolling basis and may close this advert early.
They are committed to creating a diverse and inclusive workplace. They strongly encourage applications from all under-represented groups.
Are you a strategic leader with a wealth of experience in data and insight? Step into the spotlight at the University of Warwick as their Head of Systems and Insight.
The University of Warwick's Development and Alumni Engagement (DAE) team is seeking a visionary and results-driven individual to join as their Head of Systems and Insight. This is a unique opportunity to shape the future of alumni and supporter engagement at one of the UK's leading universities.
Job Title: Head of Systems and Insight
Location: University of Warwick, Coventry, UK
Salary: £56,021- £73,857
Contract Type: Full-time, Permanent
The role is hybrid, with a minimum requirement of 2 days in the office
Benefits: Generous pension scheme, 30 days of annual leave, excellent maternity and paternity leave, access to the Employee Assistance Program (EAP) dental cash plans, comprehensive medical insurance, eye care provisions, discounted gym campus membership, hire bike schemes, and additional employee discounts.
About the University of Warwick:
It is a vibrant and globally recognised research institution, consistently ranked among the top universities in the UK and worldwide. Their stunning campus, nestled on the outskirts of Coventry, is a vibrant mix of cultures, ideas, and innovation. They are committed to excellence in teaching, research, and engagement, and take pride in their reputation for pushing boundaries and making a real-world impact.
About the Role:
Reporting to the Deputy Director of Development (Alumni and Support Engagement), you will be at the forefront of driving their insight program to achieve DAE's ambitious objectives. You will provide strategic input and leadership to the Department and the University on how alumni and supporter information can be used most effectively. This is to maximise engagement and fundraising income for the University of Warwick. This role will lead the Prospect Research and Information Systems teams in creating the culture, infrastructure, and programs necessary to enable insight-driven decision-making at both strategic and operational levels across DAE.
About you:
As Head of Systems and Insight, ideally you will have an understanding and knowledge of fundraising and alumni engagement systems, including Blackbaud, CRM, Raiser's Edge, and other fundraising platforms. In addition, you will:
- Be a strategic leader with experience in data and insight, with a strong understanding of data governance principles, data management, and data quality concepts.
- Working knowledge of UK, charity sector regulations and guidance, for example Fundraising Regulator's Code of Fundraising Practice
- Excellent analytical and critical thinking skills, with the ability to translate complex data into actionable insights.
- A proven track record of successfully leading and managing a team, including performance management.
- Exceptional communication and stakeholder management skills, with the ability to collaborate effectively and strategically with individuals and teams at all levels and across functions.
- Strong leadership skills with a proven ability to influence and motivate others, delivering positive outcomes in complex projects involving business stakeholders, consumer technology partners, and global and regional collaborators.
Why this role?
Joining the University of Warwick means more than just a job; it's an opportunity to thrive in a culture that prioritises growth, support, and collaboration. Their friendly, flexible, and kind office environment empowers everyone to excel, fostering continuous growth and innovation. As part of their dynamic and inclusive community, your contributions will be valued, and your professional and personal growth will be supported every step of the way.
You will be key to supporting the University in breaking down barriers to education and advancing research. You will be part of a team and donor community that creates lasting value in society and the economy by supporting students, research, and facilities at Warwick.
If you're excited about driving change and taking on the role of Systems and Insight Lead, we'd love to hear from you. To find out more about this role, please get in touch with Neil Hogan and Priya Vencatasawmyto receive further information and check out the team's Recruitment Website to see behind the scenes in DAE.
Deadline: Only because this role has been advertised before, we'll be working on a rolling basis so please get in touch ASAP if interested. If you feel this disadvantages you in anyway, please let Priya know and she'll do her best to ensure you don't miss out.
Interview: TBC
Charity People actively advocates for equality, diversity, and inclusion. We match candidates' skills and experiences with charity needs, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. Our commitment to diversity drives outstanding outcomes for the charities we collaborate with.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Customer Services and Administration Manager, a fantastic opportunity for a senior Customer Services, Supporter Services, Supporter Care, Membership professional to a National Health Charity, based in Central North London. Hybrid Working; 3 days office based and 2 days working from home.
The Customer Services and Administration team is a dedicated and specialist team who provide all supporters, volunteers, groups, members of the public and internal customers a high level of customer service and support when contacting the charity. The team also play an important role in taking and processing credit and debit card donations made via the telephone or online and respond to Gift Aid questions and queries.
As the Customer Services and Administration Manager, managing a team of Customer Service Officers, you will ensure that on a day-to-day basis the team functions efficiently, effectively and delivers excellent customer care service to all supporters, staff and members of the general public. You will ensure all staff within the team are managed and developed so they provide a high level of support to those using the team and the services provided.
Responsibilities:
- Oversee all aspects of customer service ensuring the supporters, members and members of the public have a great experience when contacting the organisation.
- Organise a rota that ensures all the elements of the Customer Services function are comprehensively covered.
- Put processes and procedures in place to ensure agreed SLA’s and KPI’s are being met, in line with strategic goals.
- Continuously improve processes and the services provided and troubleshoot issues as soon as they arise.
- Responsible for any complaint escalation/investigation.
- Develop and manage the team, performance management and the performance development review.
- Ensure the team are processing direct debits in accordance with BACS rules and regulations.
- Deal with queries and questions raised about our direct debits processes.
- Ensure all income is tracked and all donations are banked and thank in a timely manner.
- Manage the analysis and evaluation of performance information, monitoring and reporting against objectives, outcomes, SLAs and KPIs.
- With the Data Governance team ensure data protection laws are adhered to, storage of data, review and update policies.
To be successful in the role of Customer Services and Administration Manager, you will have previous experience, skills and knowledge in the following areas;
- Experience of managing a team within a Customer Services, Supporter Services, Supporter Care, Membership department. Delivering a progressive programme of customer service delivery to internal and external customers.
- Experience of managing and responding to complaints and feedback
- Experience of processing Direct Debits payments or similar and ideally thanking of supporter donations via a database
- Experience of the BACS direct debit claiming process and following regulations
Salary: £36,309 - £42,085 per annum
Hybrid Working; 3 days office based and 2 days working from home.
Rolling Recruitment, deadline asap.
Please note: This role is being recruited on a rolling basis. If of interest, please apply asap. Due to the rolling recruitment process, the client reserves the right to close the role when required.
'Angela Mann Recruitment' is a specialist Charity & NFP Recruitment Agency, with extensive experience and knowledge of working within the sector. We match individuals to roles based on the required skills and experiences requested to fulfil a position, regardless of age, disability, gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
Head of School
Do you want to work for a leading charity dedicated to nurturing children's love of reading? Are you an professional with a strategic mindset ready to empower schools and create a lasting impact? Up to the challenge to double the charity's reach to 1 MILLION children?
If the answer is yes to all of the above, then Hooray may have the role for you!
Hooray are delighted to be supporting on a retained basis to recruit for a Head of Development, with a specific focus on the education sector. My client, a leading charity shining the light on reading and creating a love for books are looking for a Head of Development to join the team on a full-time permanent basis!
Benefits:
- 25 days holiday (plus Bank Holidays & Office closure between Christmas and New Year)
- Family friendly policies & people-centred culture
- Access to a free 24/7 confidential counselling service
- Workplace pension 3% employer, 5% employee
- Spacious office with break-out areas with sofas and standing workspace
- Beautiful countryside setting with a stream running at the side of the building
- Charity lunches
- Regular office socials & Office book swap
As a Head of Development, you will:
- Lead and manage a portfolio of programmes within the schools sector
-
Apply up-to-date knowledge of the education and schools sector in the UK to develop, deliver and co-ordinate our
core programmes
- Deliver the growth target to annually reach 1 million children and young people by 2028
- Sit on the Senior Leadership Team working to develop current and new programmes in alignment with the charities strategic plan
- Engage with prospective supporters, stakeholders and boards, driving awareness and understanding of the portfolio of programmes to schools
To be successful as a Head of Development, you will:
- Be strategic in both your approach and nature
- Experience managing a team against targets and objectives
- A track record of project & budget management
- Be confident in dealing with key stakeholders
- Have proven experience in increasing relationships and maximising on potential
- Those from an education leadership background are encouraged to apply
In return, we are offering a salary of up to £50,000 per annum, depending on experience. Please note, this is a full-time permanent position (35 hours a week)!
If you are interested and have the relevant skills and experiences, please apply with an up to date copy of your CV and we promise to get back to you. As champions of diversity and inclusion in the workplace, Hooray commit to reviewing every application we receive with complete fairness and equality.
- Hooray is acting as an agency on behalf of the client for this position.
- Our purpose as a business is to pioneer ethical recruitment for a better working world.
- Hooray is proud to be a corporate member of the REC, the recruitment industry's leading professional body.
- DO YOU KNOW A STOCK CONTROLLER WHO MIGHT BE INTERESTED? EARN A £150 GIFT VOUCHER FOR ANY SUCCESSFUL REFERRAL! *T&C's APPLY!
This is an exciting opportunity for a talented fundraiser to make a tangible difference to London’s landscape and its people.
Heritage of London Trust restores the buildings and monuments that tell the story of the city and the people who live within it. Founded over 40 years ago, our mission was to rescue characterful and neglected historic sites all across the city. We focus on sites at risk in areas of least investment - in local communities that most need our help - ensuring a sustainable future for every project we work on. To date, we have restored nearly 800 sites across London.
In 2020 we launched our ground-breaking Proud Places youth programme to inspire and engage young people with the world around them, helping them develop knowledge and skills now and for the future. We work with mainstream schools across London and are the only UK heritage organisation to specialise in working with excluded pupils, young people at risk of gang exploitation and young refugees. To date we have worked with 6,000 young people and the programme continues to expand.
As our programme work has grown, so has our team and investment into our fundraising capability. We are now looking for a dedicated fundraiser who will help us build on our relationship based fundraising activity to grow our income. The Head of Philanthropy is a new role reporting to the Chief Executive.
We have a great pipeline of corporate partners, opportunities with charitable foundations and attractive offers for our dedicated group of high-value supporters to experience our work up close. Our Board of Trustees are committed and well connected, many of them are generous personal donors. We steward our supporters through a series of high-quality events such as intimate lunches, VIP behind-the-scenes visits, site based workshops and expert-led conferences.
We are looking for a Head of Philanthropy who shares our ambition and drive and is excited to work closely with a dedicated and collaborative team while enjoying autonomy to build on our great work to date. Based in a vibrant newly developed impact-hub for charities who work with young people, this role will work in partnership with senior peers in communications and programmes, alongside a fundraising assistant and the Chief Executive, who herself was a professional fundraiser.
The role would be suited to an experienced relationship fundraiser looking to step up or into a role with exciting growth opportunities, or could suit an experienced relationship based sales or communication professional looking to pivot their career and make a positive social impact. Regardless of your background, with support and collaboration, this is an incredible opportunity to spread your professional wings and help drive our growth, reach and impact.
To learn more about this fantastic opportunity, please download the full appointment brief, where you will also find contact details of our talent consultant Ami Jenick, should you wish to have an informal and confidential conversation about the role.
Outreach Worker - Romanian Speaking
- Full time, 37.5 hours
- 12 month fixed term contract
- Kingston upon Thames
- £31,500 per annum
Responsibilities:
- To be accountable and responsible for providing high-quality outreach services to individuals who are rough sleeping.
- To bring about long-lasting, sustainable change, give clients that engage with an efficient needs-led service.
- Make frequent outreach shifts to locate and get in touch with people who are rough sleeping, verifying information and gathering data to help them move on.
- Make sure that evaluations and assistance programmes are pertinent to the Roma population and suitable for their cultural context, enabling them to interact with existing resources.
- Form alliances with other groups and organisations, speaking out for the rights of Roma people on welfare, immigration, and other matters when needed.
- Assist assigned clients in determining their requirements, making appropriate assistance referrals, and obtaining suitable housing
- Help customers with their money by communicating with the right agencies and handling things like benefit claims and debt difficulties.
- Must oversee and be accountable for making sure that counsel, assistance, crisis intervention, and future planning are provided in a way that meets the specific requirements of service users.
Experience Required:
- Possessing fluency in Romani or Romanian, or at least speak to a high level.
- A full, clean UK driver's licence.
- Solid comprehension of the Roma populations.
- Previous employment in the social services or homelessness fields.
- Familiarity with data management and GDPR.
- Understanding of the services, pathways, and circumstances that are pertinent to the existing drug and alcohol programme.
- The emotional fortitude to handle difficult behaviour and promote continuous positive involvement.
- Strong IT abilities, including the capacity to record information quickly and accurately in IT programmes like CHAIN and Inform.
- Knowledge of safeguarding and expertise in risk assessment and support planning for clients with complex needs.
- Previous experience monitoring results and performing client interviews and assessments.
Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.
My client is a prestigious organisation that seeks to support an integral part of UK’s medical profession. With a diverse business model they provide a huge range of services to its members and seek to influence NHS policy and direction for the benefit of all. The organisation is recruiting for a Systems Accountant to lead a high-profile, end to end transformation programme.
- You will be the Finance Transformation Lead during the development of and transition to Microsoft Dynamics Finance and Operations from the current system. The project is due for delivery in mid-2025 and you will work closely with the third-party implementation team and the project team responsible for delivering the statement of work.
- As the Transformation Lead you will be involved in a number of projects associated with this programme, one project will be to support the Finance team and Implementation team in the development of the internal control framework, Chart of Account, Ledger set up, authorisation routings and other data structures for a D365 F&O environment. A second on-going project will be the development of a suite of Financial Reports and Dashboards across all Finance functional areas.
- A key deliverable for you as the Transformation Lead will be to bring together all the key stakeholders and design a system that delivers the end to end transactional processes and reporting structures and controls required for an organisation that has charitable status.
- The post provides a fantastic opportunity for a qualified Systems Account to deliver a large, organisation-wide Finance Transformation Programme from the discovery phase all the way through to implementation. This programme will add value to the organisation and it’s members for years to come and you can play a part key part in leaving this legacy.
If you are a qualified Systems Accountant with Microsoft Dynamics and Power BI experience and have delivered an end to end programme of a similar nature please apply.
About Cycling UK
Cycling UK promotes and encourages people to get into cycling; from cutting pollution, to making us healthier happier, Cycling UK are passionate about the benefits cycling offers to people and the planet. Following the launch of a brand new strategy in April 2024, they are seeking a Head of Strategic Financial Planning & Control to support in the continued growth of the charity.
Cycling UK works to campaign for cycling-friendly policies, advocating for cyclists’ voices on issues such as safety, active travel schemes and funding, the benefits of cycling on the environment, and much more. Cycling UK are also passionate about enabling cycling for all, running critical programmes to address the barriers to cycling people can face, to ensure cycling is inclusive and accessible to all.
During the last 5 years Cycling UK has experienced significant growth and development as cycling has assumed a greater role within the active travel sector and the post-pandemic recovery. As part of the next phase of implementing a new organisational strategy with a view to further growth, Cycling UK are looking for a finance leader to support in day to day running of our finances as well as driving longer-term transformation and strategic ambitions.
The Role
Reporting into the Chief Operating Officer, the Head of Strategic Financial Planning & Control is a pivotal position within the Cycling UK team. Working as part of the leadership team within Cycling UK, this is an important role in leading the finance team and working to enhance the organisation’s longer-term strategic vision.
- Line management of the finance team members (4 reports) including supporting the development of all direct reports;
- Leading the preparation and implementation of a multi-year plan and annual budget aligned with our business planning and programme management processes;
- Lead budget and forecast reviews at appropriate intervals in the financial year to ensure accurate and timely forecasts of income and expenditure;
- Collaborating with the Chief Operating Officer, Senior leadership team and Heads of department to develop and embed a robust finance strategy which supports the delivery of our organisational strategy and aligns with our growth aspirations;
- Develop and maintain an effective system of financial controls that ensure the safeguarding of charity assets and the reliability of the financial statements;
- Lead the preparation and production of the annual report and accounts;
- Oversight for all accounts payable and accounts receivable processes and ledgers;
What’s in it for you?
- Salary £51,000 - £57,000 per annum
- Hybrid working: 1-2 days per week in Guildford or London office
- Annual leave of 25 days + Additional Christmas leave + Bank holidays. There are also options to buy an additional week’s leave.
- Parental leave of 12 weeks of full pay followed by subsequent enhanced rate.
- Enhanced sick pay & sabbatical leave options.
- Access for all staff to an extensive Employee Assistance Programme
- Flexible working arrangements on offer including the possibility to work condensed or 0.8 hours (please enquire for further details)
Your Background:
You will be CCAB qualified or equivalent
You will have previous staff management experience
You will have natural strengths in finance business partnering, being able to communicate financial matters to non-finance stakeholders
You will be self-motivated and ambitious, passionate about supporting in Cycling UK’s growth
Prior experience in the not-for-profit sector is desirable though not essential.
Please note that Cycling UK are open to candidates who are looking for a ‘step up’ into a Head of Finance role, as such applications from candidates who do not have all the experience displayed in the role profile are very much encouraged to apply.
ArtsEd is seeking a Head of Development to lead on all fundraising activities. Devising a strategy and working closely with colleagues to design an engaging and inspiring programme across all income streams, you’ll raise vital funds to broaden access to world-class performing arts training.
- Location: London, Chiswick
- Applications close at 9 a.m. Tuesday 28th May 2024
Who we are.
For over 100 years, Arts Ed has been at the forefront of performing arts in the UK, nurturing talent, inspiring confidence and providing opportunities to help talented students realise their potential.
ArtsEd is one of the UK’s leading providers of degree-level conservatoire education. They offer Foundation, BA and MA courses in Musical Theatre and Acting to a broad range of students.
About the role.
The Head of Development role is instrumental to ArtsEd and its charitable aim to broaden access to world-class performing arts education. In this role, you will seek to build relationships with a diverse array of funders who share this vision.
You’ll be joining at an opportune time. ArtsEd is approaching the end of a five-year strategy, so it’s a fantastic opportunity to play a huge role in crafting a significant fundraising strategy and deciding on income targets.
This role is responsible for all income streams at ArtsEd, including:
- Individual Givers
- Alumni
- Major Donors
- Events
- Trusts and Foundations
- Corporate Partnerships
- Community
Who we are looking for.
We are seeking a seasoned fundraiser with a breadth of experience across income streams and an emphasis on relationship building.
You will have fresh and ambitious ideas for growth with the quality and desire to be an integral part of the organisation. You’ll live the brand’s values and be a positive and influential figure, championing and promoting what makes ArtsEd successful.
Suitable candidates will have charisma, a passion for the arts and a real understanding of fundraising in the arts sector, its challenges and opportunities.
Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.
Applications for this role close at 9 a.m. Tuesday 28th May 2024.
Project Finance Officer | London - Hybrid | Permanent | £46,000 - £48-000 + Benefits
For a global NGO, we're recruiting a Project Finance Officer. Reporting to the Project Finance Manager, this role will run efficient programme financial accounting, financial management and financial reporting processes for donor funded programmes and grants. This role will support the full life cycle of grants, from donor proposal to final reporting and will work closely with Finance and Programme teams as well as in-country staff, partner agencies and external Donors.
What you'll be doing:
- Financial planning, and financial management for grant funded programmes
- Monitoring budgets, cash-flow, and donor compliance reporting
- Maintaining the grant tracker, cost recovery process and cash balance management
- Preparing monthly performance dashboard reports and quarterly cash balance reports for grant programmes
- Working with in-country teams to ensure effective grants management and compliance i.e., ensuring all grants are recorded and monitored, and that grant codes are correctly set up
- Reviewing proposal budgets, liaising with the Programmes team, ensuring compliance with donor requirements
- Timely submission of cash requests for Donor contracts and sub-grant agreements
- Preparing donor sub-grant agreements with field units, and partners
- Supporting the preparation and follow-up of internal and external grant audits
- Training and capacity building sessions for in-country teams
What you'll offer:
- Experience working with EC, ECHO, FCDO, or equivalent with understanding of compliance restricted funding and grants rules and regulations
- Strong experience of financial accounting, financial reporting, and financial management
- Strong experience of budgeting, forecasting and cash-flow management
- Experience working for international NGOs or donor agencies including field-level implementation
- A proactive, inquisitive mindset and the ability to work autonomously
- Excellent communication and presentation skills, especially when partnering with non-finance teams and in-country programmes staff.
________
As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Hours: Full-time, 37.5 hours per week (Mon-Fri, 7.5 hours per day). May be required to work occasional evenings and public holidays.
Contract: Permanent
Salary: In range of £58,000 per annum
Location: London, E8 4DG
Our client, Peter Bedford Housing Association (PBHA), is a housing association with charitable aims that create positive change in people’s lives. As well as homes and support, they empower people to learn, access work and discover their creative talents. Based mainly in Hackney, Islington, and Newham, they work with people who are homeless, have mental ill health, learning difficulties and multiple needs. PBHA work enables people to move on and lead independent lives.
PBHA are committed to an asset based and psychologically informed approach to their work. Mutual support, participation and personal development for both staff and service users are key to this.
The role:
Reporting to the CEO, the Head of Property and Development will oversee the provision of high-quality asset management and repair services in-line with PBHA values and strategic objectives. Working closely with the Director of Services, the successful candidate will aid in the identification, management and acquisition of opportunities that will enable PBHA’s strategic growth. The role will help to ensure that PBHA’s work, and homes, meet building standards, health and safety obligations, regulatory framework, and will always provide a high-quality service to PBHA tenants.
Key duties and responsibilities:
- Spearhead line-management of PBHA’s Property and Development Team through performance management and handling employee relations issues if necessary.
- Organise and coordinate work programmes.
- Lead Housing Development programmes ensuring compliance with building standards, health and safety and regulatory requirements.
- Participate in the recruitment, selection, induction and onboarding of team members.
- Participate in on-call rota and respond appropriately to out of hours incidents.
- Provide strategic and operational direction to enhance the long-term management and investment objectives of the property portfolio.
- Ensure PBHA’s assets are surveyed and data records are established and upheld to monitor property condition.
- Oversee and manage stock improvement and maintenance programmes, ensuring that they meet service standards and agreed budgets.
- As a member of the Senior Leadership Team, present to Board and Services Committee, offering recommendations in accordance with the Asset Management Strategy.
- Develop high quality policies, procedures and systems relating to Property and Development Service.
- Advise tenants and other PBHA teams on strategy and future policy implementation.
- Propose appropriate partnership development opportunities to the Senior Leadership Team.
- Monitor and evaluate service delivery, collating information for monthly, quarterly and annual performance metrics.
- Respond proactively to complaints regarding services, staff and contractors.
- Develop and implement new procedures in response to legislation changes and emerging best practice.
- Aid team in creating and maintaining good working relations with landlords, contractors and professional consultants.
Person specification:
- Experience delivering and improving Repairs and Maintenance Service, preferably for a Registered Provider or Charity.
- Substantial project or change management experience.
- Experience developing specifications for property related tenders and managing contracts.
- Revenue and Capital Budgets experience.
- Staff management experience.
- Building related qualification and professional body membership, e.g. RCIS/MCIOB, degree or HND in building management.
- Knowledge of project management, e.g. PRINCE 2/APM Techniques.
- Experience of housing development issues, funding, approaches and financing.
- Sound knowledge of health and safety legislation.
- Prioritisation and ability to work independently as well as part of a team.
- Strong IT and data management skills.
- Strong communication skills, both written and oral.
- Communication skills, specifically with stakeholders.
- Committed to innovation and creating customer value.
Peter Bedford Housing Association offers in return:
- Excellent support
- Enhanced company sick pay
- Access to an extensive range of training
- A psychologically informed environment
- 26 days annual leave per annum plus bank holidays, rising up to 30 days with service
- Cycle to work scheme
- Eye care vouchers
- Agile working.
To apply, please register your interest and we will send you an application form to complete. Using an application form supports equal opportunities and anti-discriminatory practices.
Peter Bedford Housing Association is an Equal Opportunities employer who support an inclusive culture and diversity for their staff and those they represent. They are committed to encouraging further growth from diverse groups, and welcome applications from people of all abilities and under-represented groups. Currently, PBHA have an underrepresentation from men and disabled communities. As such, they particularly welcome applicants from these groups.
For over 500 years, Guy’s and St Thomas’ Foundation have been a constant in London’s ever-changing landscape, at the leading edge of health. It is located in the heart of a global city that is vibrant and diverse, but that is also a place with stark health inequity.
As an independent organisation, Guy’s and St Thomas’ Foundation invests, partners, engages and influences to come at big health challenges from all angles. Through a family of forward-looking organisations (Impact on Urban Health, Guy’s & St Thomas’ Charity, Guy’s Cancer Charity & Evelina London Children’s Charity), they collaborate with communities, partners, and hospitals, and use assets to transform lives.
This is an opportunity to join the Guy’s and St Thomas’ Foundation team, at a time where they are bringing their fundraising function in-house. This change, along with further investment in the Fundraising function, is expected to see growth in income – this is therefore an exciting time to join the team, and to have significant impact across the breadth of work covered by the Foundation and it’s family of linked charities.
The Supporter Experience and Journeys Lead, part of the Supporter Experience Team, will be responsible for overseeing the daily implementation of supporter journeys. This entails managing timelines and ensuring that all deliverables are achieved.
The Contract:
Salary: £37,332 to £42,099 (depending on experience)
Contract Type: Permanent
Hours: Full time 35 hours per week
Work arrangements: Hybrid
Benefits:
- Up to a 12% employer pension contribution.
- Annual personal development budget.
- Annual health and wellbeing personal allowance.
- Enhanced maternity, paternity, and parental leave pay, accessible without length of service requirements.
- Health and wellbeing programme offering optional free yearly health check-ups.
- Support for healthy eating, including fruit bowls and onsite lunch facilities.
- Agile working, flexible hours, and supportive IT Kit.
- Shower facilities and bike lock area.
- Generous annual leave (27 days + bank holidays).
- Subsidies for glasses.
- Employee Assistance Programme.
About the role:
As the Supporter Experience and Journeys Lead you will collaborate closely with fundraising and support teams, managing the supporter panel and implementing new initiatives to enhance supporter experiences. You’ll update the supporter experience toolkit and ensure alignment with organisational best practices.
About you:
- Experience of developing best in class user journeys and experiences in the commercial or non-for-profit sector.
- Experience of facilitating or supporting on user research activities including focus groups, surveys, and user testing.
- Experience in reporting, evaluating, and testing.
- Experience of facilitating workshops both virtually and in person.
- Knowledge of a Fundraising Database (e.g. Raiser’s Edge or Salesforce)
- Knowledge and demonstrable experience of adhering to GDPR and PECR laws and codes of conduct.
- Understanding of NHS Charities or healthcare fundraising
To apply, please either send an updated CV in response to this advert or contact Gemma Hannington at TPP Recruitment to arrange a confidential discussion. We will then be in touch with further details regarding the role, and the recruitment process.
Guy’s and St Thomas’ Foundation has a strong belief that better health for all is within our reach and by becoming a more diverse, equitable and inclusive organisation together we can achieve this. Therefore, they welcome and actively encourage applications from candidates from a broad range of backgrounds, with different lived and learnt experience.
CRM Consultant
Charity Supplier
£32-36K (dependent on experience)
Permanent
Blended working between remote and north London office
Charity People are thrilled to be working with Productle, an exciting company that's delivering headache-solving data solutions to their clients who are mainly charities.
We are looking for a positive thinking Junior CRM Consultant who will help to deliver continuous improvement projects alongside business-as-usual processes to their customers. The role will be varied and offer the opportunity to work across a wide array of CRM technologies.
The successful candidate will have a blend of technical, analytical and relationship abilities. Training and ongoing support is provided to help the role holder achieve as well as possible for their clients.
There are career growth opportunities into leading operational projects, to delivering strategic projects or to developing new Continuous Improvement project types.
We'll need the role holder to have a love of data, good process, customer service and working in a supportive team. Successful post holders will enjoy:
- 5 per cent employer pension contribution adding up to a minimum 10 per cent overall.
- 25 days per year holiday plus bank holidays.
- Working in a supportive, small business environment.
- Options for flexible working.
- Employee Assistance Programme
- Opportunity to learn new skills and get to involved with a variety of projects or aspects of the business.
- Training opportunities, team days and socials.
We are looking for applicants who understand the role of technology in fundraising operations and have experience working within the Not-for-Profit Sector. You must be well organised and comfortable working independently. Experience working with CRM, and Raiser's Edge in particular is desirable.
If you would like to apply, please send your CV to Neil at Charity People today.
At Charity People, we match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Harris Hill are delighted to be partnering with National Eczema Society in their search for a Research Engagement Lead.
Location : Camden, North London. This role gives you the opportunity to work from home three days a week.
Salary : £40,000
National Eczema Society is the UK charity dedicated to making life better for people with eczema and their families. As a relatively small and agile organisation, they punch above their weight and have big ambitions.
As Research Engagement Lead you will lead on medical research and patient research engagement for the Society.
This is a new role at National Eczema Society and demonstrates the charity's commitment to growing their support for eczema research. There is considerable scope for the postholder to shape the way the Society supports eczema research in the future. They have an ambitious strategy, including establishing a research grant programme and creating an 'Experts by Experience' patient panel to ensure research engagement drives the change people with eczema want most. The postholder provides the principal channel of communication and advice between the charity and the eczema research community.
The successful candidate will have experience of research grant administration and a background working with patients and supporting the involvement of patients and carers in research. You must be confident communicating complex science to a broad spectrum of people (ranging from researchers to the general public), be able to plan, budget and monitor grant award expenditure and be comfortable taking decisions and responsibility.
If you have strong research experience (in a research environment in academia, the charitable sector, or similar), enjoy working in a small team and are proactive, organised, rigorous and like variety, then please do get in touch!
If you would like to receive further information, including the full job description and how to apply, please send your CV to Lizzy Clark at Harris Hill via the apply button.
Closing Date: Monday 15 th April by 9am
Harris Hill Charity Recruitment Specialists operate an equal opportunity policy and commits to treating all candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Across the country, in every city and on every street, RBL is there to support our Armed Forces community as the UK's leading Armed Forces charity. The Royal British Legion is looking for an experienced manager to lead their philanthropy, mid value and trusts function and make a difference to the lives of those who have served to keep us safe and protect our way of life.
The Head of High Value Giving will come in to a portfolio with huge potential and a solid base to build from. The successful candidate will own and lead the high value programme, be the in-house expert and transform high value giving to fund crucial services for the armed forces community,
The post holder will have the experience, energy, and expertise to recognise the vast opportunity within the team and take the programme to the next level. They will lead by example in cultivating both UK based and international trusts and develop relationships with key stakeholders to build out a major donor programme, whilst overseeing an amazing team to continue to deliver brilliant results.
If you are an ambitious and proactive fundraiser, with high value fundraising or trust experience, this is a fantastic opportunity to lead the High Value team at the Royal British Legion.
The selection process for this role includes a candidate screening call with a member of the THINK Recruitment team. To arrange a call please refer to the information in the Candidate Pack.