Retail jobs

Team: Legacy Administration 

Location: Chelwood Gate, East Sussex (Office based each Monday, Wednesday & Friday with some flexibility) 

Work pattern: 35 hours per week 

Salary: Up to £28,454.94 per annum 

Contract: Permanent 

Cats Protection are the UK’s largest cat welfare charity, and we’re seeking an ambitious, knowledgeable and compassionate individual to assist our Legacy Admin Team 

Will you join us and make life better for cats? 

Responsibilities of our Legacy Assistant: 

• As the Legacy Assistant you will be part of the Legacy Admin Team which is responsible for the administration of all legacies left to Cats Protection, ensuring that our supporters’ final wishes are fulfilled and their legacies are able to help as many cats as possible. 

• The role will involve providing administrative assistance to the Legacy Admin Team, including the accurate and timely recording of all legacy notifications, being the main point of contact for all queries legacy related and administering our Branch legacy allocation process. The successful candidate will also manage their own case of pecuniary legacies, undertaking regular reviews to ensure payment is received.

About the Legacy Assistant: 

• Our team is responsible for the administration of all legacies left to Cats Protection, ensuring that our supporters’ final wishes are fulfilled and their legacies are able to help as many cats as possible. 

• We sit within the Marketing & Income Generation Directorate 

What we’re looking for in our Legacy Assistant: 

• Experience of using and managing/maintaining a database 

• Experience in a public facing/customer service role 

• Experience of admin activities such as preparing reports, writing letters, managing and triaging email inbox, tracking responses and maintaining records 

• Excellent verbal and written communication skills and able to communicate well with a wide range of people 

• Good attention to detail, organised and methodical 

• Able to work as part of a team and build relationships with relevant teams and stakeholders both internally and externally. 

What we can offer you: 

• Range of health benefits 

• 26 days’ annual leave plus bank holidays, increasing with length of service 

• Salary Finance, which empowers you to take control of your financial wellbeing 

• and much more, which you can learn about

Interested? Here’s how to apply: 

Application closing date: 31st August 2026 

Virtual interview date: Week commencing 14th September 2026

Applications may close before the deadline, so please apply early to avoid disappointment. 

If successful, your recruitment journey will include: 

1. Anonymised application form 

2. Virtual interview via Microsoft Teams 

Please emailif you require any adjustments to be made for you to complete your application or to participate in the recruitment journey. 

Job title: Retail Assistant

Directorate: Retail, Services and Operations

Location: Scarborough

Hours: 15 hours per week, 2 days over 7, with one working day at the weekend

Closing date: 25th August 2026

Permanent or Fixed Term: Permanent

We are currently looking for a Retail Assistant to join our Retail, Services and Operations team at our shop in Scarborough.

As a Retail Assistant, you will support the Shop Manager and Deputy Shop Manager and work alongside volunteers, playing an active part in running a successful Charity Shop. This includes stock management, merchandising, operating the till and providing excellent customer service.

You will need to be committed to creating a welcoming professional atmosphere and demonstrating the values of Yorkshire Cancer Research. You will also be a passionate and enthusiastic ambassador for the charity and its work.

To be considered for this role, you will ideally have worked in a retail environment, have a basic understanding of Microsoft Office programmes, good communication skills and the ability to motivate yourself and others.

The closing date for applications is 25 August 2026

To apply please submit a CV and cover letter outlining your suitability for the role via our website. Please read our privacy notice before applying.

We positively encourage applications from candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our webiste. 

We are seeking a reliable and motivated Driver/Warehouse Operative to support our shops and warehouse operations. The role involves delivering and collecting stock between shops and the warehouse, carrying out daily vehicle checks, and communicating effectively with shop managers and the line manager. When not driving, you will assist in the warehouse by keeping the area tidy, organising and storing stock, picking and loading goods, processing new deliveries, and sorting donations. This is a fast-paced, varied role within a friendly team.

Ready to bring your skills to a role that matters?

Applications will be reviewed and invited to interview as received. We reserve the right to close the advert at any time, therefore weencourageapplicants to apply as soon as possible. 

Please note that everyone working for Helen & Douglas House are required to undertake a Disclosure and Barring Service check. Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We are an equal opportunities employer and value the benefits of a diverse workforce. We positively encourage applications from all areas of the community.

Job titleShop Manager – Malvern Department Shop

Hours37.5 hours per week

Salary£28,330 – £30,154 per annum

ContractPermanent

Location 233 Worcester Road, Malvern, WR14 1SY

The role

Lead with purpose. Inspire your community. Change lives.

Are you an experienced retail leader looking for a role where your skills make a genuine difference every day? Join St Richard’s Hospice as our Shop Manager in Malvern and turn your passion for retail into vital support for people with illnesses which cannot be cured across Worcestershire.

This is far more than managing a shop. You’ll lead a thriving retail team, inspire volunteers, create an exceptional shopping experience, and maximise income that directly funds outstanding hospice care for patients and their loved ones.

As Shop Manager, you’ll have the opportunity to:

• Lead and develop a dedicated team of volunteers and an Assistant Shop Manager.
• Drive sales and achieve ambitious income targets.
• Create eye-catching window displays and inspiring shop layouts that keep customers coming back.
• Build strong relationships with customers, donors and the local community.
• Make commercial decisions that help maximise every donation and every sale.
• See the direct impact your work has on the care we provide across Worcestershire.

Every item sold helps make compassionate hospice care possible—and you’ll be at the heart of making that happen.

About you

You’ll be someone who thrives in a fast-paced retail environment and enjoys bringing out the best in others.

We’re looking for someone who has:

• Proven retail management or supervisory experience.
• Experience leading, motivating and developing a successful team.
• Strong commercial awareness with a passion for achieving sales targets.
• Excellent customer service skills and a positive, can-do attitude.
• A creative flair for visual merchandising and attractive shop displays.
• Great organisational skills and the ability to manage multiple priorities.

Retail experience is essential for the role.

Charity retail experience is desirable for the role.

What we offer

We offer a competitive salary and a wide range of benefits including;  

• Fantastic team where everyone is welcomed and empowered to give their best
• Supportive management – keen to develop you
• Generous annual leave (seven weeks including bank holidays)
• Benenden Healthcare offering diagnosis, treatment, 24/7 GP and mental health advice lines, discounts etc. or Cash plan giving cash back for day to day healthcare such as optical or dental costs
• Opportunities for flexible working
• Family friendly policies
• Fabulous subsidised on-site café
• Company enhanced sick pay (increased entitlement with length of service)
• Pension scheme and opportunity to continue NHS pension for clinical staff
• Free Will writing service

Find out more

If you’re an enthusiastic retail professional with a passion for people, leadership and community, we’d love to hear from you.

Join us and help transform donations into compassionate care for local families when they need it most.

Interview date Flexible

Job Reference 4073

Download Job Description

We reserve the right to close this vacancy early if we receive sufficient applications for the role, therefore if you are interested, please submit your application as early as possible

Area Manager Role

Location: London (field-based with some home working)
Salary: £46,000
Contract: Full Time
Closing Date: 24 August 2026

Join FARA and Help Transform Lives Through Retail

Founded over 35 years ago, FARA Foundation is a UK registered charity and a successful charity retailer with a network of 39 vibrant shops across London. FARA raises vital funds to support vulnerable and disadvantaged children, young people and their families in Romania, providing services that help break the cycles of poverty and give young people a better start in life.

We are looking for an exceptional Area Manager to lead and develop a portfolio of 10+ charity shops, supporting Shop Managers to deliver outstanding commercial results while creating welcoming, community-focused spaces that embody FARA’s values and mission.

This is an exciting opportunity for a commercially-minded and people-focused leader who enjoys developing others, driving performance, and contributing strategically to a charity retail operation.

The Role

Reporting to the Trading Director, you will be responsible for supporting and developing a group of Shop Managers, helping them maximise sales, donations, Gift Aid income and community engagement while ensuring shops operate safely, compliantly and efficiently.

As a member of the Senior Management Team, you will contribute to the wider development of the trading business, lead operational projects, and play a key role in delivering FARA’s long-term retail strategy.

About You

We are looking for someone who can demonstrate the following competencies:

• Values-led leadership: A strong commitment to FARA’s mission, vision and values, with the ability to lead, coach and develop Shop Managers in a supportive, accountable and collaborative way.
• Commercial focus: Experience of achieving results through others, using KPIs, budgets and financial reports to improve sales, contribution, Gift Aid, stock generation and controllable costs.
• People development: Strong line management skills, with experience of recruitment, induction, performance management, succession planning and handling employee relations matters.
• Retail operational excellence: A sound understanding of shop operations, including pricing, culling, density, curation, sales space, sorting, layout and the ability to coach managers to improve the retail proposition.
• Compliance and risk management: Working knowledge of health and safety, risk assessments, fire risk assessments, regulatory requirements and the ability to maintain safe, compliant shops.
• Project and planning skills: Experience supporting target setting, five-year plans, shop improvements, refits, relocations or other operational projects.

Essential Skills & Experience

• Proven experience in an Area Manager, Regional Manager or equivalent multi-site retail role (or demonstrable desire to gain wider experience).
• Strong track record of leading teams to achieve and exceed commercial and operational KPIs.
• Excellent commercial awareness with the ability to analyse financial and operational data.
• Experience in coaching, developing and motivating staff.
• Experience handling employee relations issues, including performance management, disciplinary and grievance matters.
• Knowledge of health and safety, risk management and compliance requirements.
• Strong organisational, planning and project management skills.
• Ability to build effective working relationships across a wide range of stakeholders.
• Proficient IT skills to perform a range of professional functions on excel, word and other applications.

Desirable

• Experience within charity retail or the not-for-profit sector.
• Experience recruiting and managing volunteers.
• Knowledge of retail refurbishment, relocation or property projects.
• Understanding of Gift Aid and donation-led retail operations.
• Full UK driving licence and access to a vehicle.

Additional Information

• Travel across London will be required.
• Participation in an on-call rota approximately one weekend per month will be required.
• Occasional cover for colleagues during periods of annual leave/absence will be required.

How to Apply

If you are an inspiring retail leader who can combine commercial expertise with a passion for people development and social impact, we would love to hear from you.

To apply, please submit a CV and a cover letter (maximum 2 pages) by email outlining how you meet the skills & experience required for the role and why the role excites you.

Applications Deadline: 24 August 2026

Interview Dates:

• Round one: Online 2 September 2026 (online via Zoom)
• Round two: In Person 18 & 21 September 2026 

Join FARA and help us grow a retail operation that changes lives, strengthens communities and delivers lasting impact.

Can you inspire and be inspired? Can you deliver great customer service? Are you looking for a chance to shine? We have fantastic opportunities for progression and development and the Freedom to nurture ideas and flair within a Framework of support to develop you.

At Barnardo's we believe in children, the funds we raise in store support the most vulnerable children and young people in the UK and now's your chance to play your part in this vital work. As well as maximising sales and profit in store you'll also ensure the very highest standards of presentation and customer services – your aim will be to make your store the best in town, for customers to visit and for your colleagues to work in.

You're an experienced people manager; you are creative and resourceful and can use this to generate customer, donor and colleague loyalty. You'll need to be well organised with great communication skills to lead your team of colleagues in store to maximise sales and profit and meet your stores targets.

In return you will work for one of the UK's largest charity retailers with benefits, including full training and development package, promotion prospects, pension and benefits.

Generating the money we need to make children's lives better is a truly fulfilling role so if you'd like to use your talent to make a positive difference then we would love to hear from you!

The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.

* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.

Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application. If you require a reasonable adjustment as part of the recruitment process, please let us know and we will discuss appropriate arrangements with you.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

About Barnardo's

At Barnardo's we believe in children – no matter who they are, what they have done or what they have been through. Please read about our basis and values following the link below. You will be asked questions relating to them as part of the recruitment process for this role.

Barnardo's is committed to having a diverse and inclusive workforce for staff and volunteers. Our commitment to Equality, Diversity and Inclusion (EDI) is reflected in our values and our practice, and we have invested in this area of our work to ensure that we can deliver on our commitments to be an inclusive employer. EDI is a key enabler of our purpose as a charity and we want to ensure that the diversity of our teams is reflective of the communities we serve and that we continue to learn and develop our work with a focus on inclusion. We particularly encourage applications from candidates from Black, Asian and  Minoritised Ethnic Communities, candidates who are LGBT+ and Disabled candidates. 

Job Role: Assistant Retail Manager

Salary: £19,828 per year (full time equivalent £24,785)

Hours: 30 hours per week

Contract type: Fixed-term maternity cover until September 2027

Location: Bath, Walcot Street

Additional information:

• Availability to work flexibly, including weekends

About Alongside:

Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England, providing outreach, accommodation and support. Our clients may be sleeping rough, fleeing abuse, rebuilding after trauma, leaving prison, recovering from addiction, or trying to settle safely in a new community. Whatever their starting point, we work alongside people to help build safety, stability and independence.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

About the Role:

As an Assistant Manager, you’ll play a key role in the success of our charity shops, ensuring everything runs smoothly day to day. From leading and motivating our fantastic team of volunteers to managing stock and creating a warm, welcoming shopping experience, you’ll be right at the heart of our mission.

If you’re passionate about retail, enjoy working with people, and want to make a real difference by helping us raise vital funds for a great cause, we’d love to hear from you!

Responsibilities include:

• Collaborating with the Shop Manager to meet and exceed income and profit targets by optimising sales, minimising operational costs, and continually seeking innovative ways to enhance to shop.
• Manage donations, including the sorting, pricing and preparation of items for sale and effectively disposing of unwanted items.
• Assisting in the recruitment, training and development of the volunteer team and ensuring the shop has a built-up volunteer base.
• Support the Shop Manager in administrative tasks, including cash handling and banking.

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

You can view the full job description by clicking here.

Qualifications / Requirements:

• Experience working within a retail setting.
• A proactive, customer-focused approach to work.

There are many great reasons to join our team!

• Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
• 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
• 30% staff discount at our charity shops
• A generous and competitive pension scheme
• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
• Great opportunities for career development and free monthly training sessions from experienced facilitators
• For all the fantastic and valuable work, you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out

Retail Advert

Fixed Term until 30th September 2027 [with a view to going Permanent]

37 hours per week (5 days out of 7 including Sunday's)

£25,760 per annum

Location: Great Baddow Shop

Benefits include but not limited to:

-36 days' annual leave, inclusive of flexible bank holidays, increasing with length of service

-Enhanced maternity/paternity leave

-We match up to 8% pension

-Free counselling service

-Opportunities to develop and widen your skills

-2 days of paid volunteering time per annum to support another part of the organisation

-Free parking

About us: The Children's Society has been helping children and young people in this country for over 140 years. We deliver essential local services that provide safe, trusted support to children and young people during times of significant need.

We run over 100 retail shops covering the whole of the UK - every one of these shops play a vital role in our mission to providing support to children and young adults. Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

About the role:This role sits within our Retail Domain, which transforms donated goods into vital income to support young people across the UK. You'll play a key part in our Great Baddow shop, leading/ supporting a team to deliver excellent customer service, community engagement, and income generation. As part of this role, you will be required to follow a shift of 5 days out of 7 including Sundays and Bank holiday's.

We're looking for a confident and motivated Shop Manager with the ability to lead people, grow a volunteer team for shop manager and drive shop profits, driving improvements that strengthen the shop's performance and community impact.

Key Skills and Competencies:

The required skills and competencies for this role are:

-Retail or similar people management experience

-Commercial awareness to drive and deliver sales

-Positivity and resilience

-Demonstrable experience of successfully leading, developing and motivating a team

-Experience of managing to an income and expenditure budget

-Good IT skills

It would also be an advantage if you have any of the following skills and competencies:

-Full driving licence and access to a vehicle

-Experience of managing a team of volunteers

-Experience of the charity retail sector

Closing date: Midnight on Wednesday 26th August 2026

Interviews: Date to be confirmed

The Children's Society is committed to safeguarding and protection of the children and young people we work with. As such, our safer recruitment process includes a Basic or Enhanced DBS check, 2 years of references, and additional vetting checks relevant to the role. We have a comprehensive range of policies and procedures in place to promote safeguarding and safer working practices across all areas of our organisation.In support of our commitment to diversity and inclusion, shortlisting is carried out on an anonymised basis. Personal details are hidden from the shortlisting panel, and candidates are referenced by a candidate number only. As part of this process, we ask that your CV is anonymised before submission - this means removing personal information such as your name, contact details, age, and any other identifying details.

AI tools can support your application but only when used appropriately. You're welcome to use them to improve clarity, structure, and research. However, overuse or misuse (e.g. inventing experience or using AI during assessments) may lead to rejection at any stage. We want to hear the real you - authenticity matters

THIS ROLE REPORTS TO: HEAD OF COMMERCIAL

ABOUT CYNTHIA SPENCER

Cynthia Spencer Hospice provides specialist palliative and end‑of‑life care for people living with life‑limiting illnesses across West Northamptonshire, as well as vital support for their families. Cynthia Spencer Hospice Charity raises additional funds to sustain and develop these essential services. We are on an ambitious journey to grow our income, strengthen community relationships and ensure specialist care is available for everyone who needs it.

ABOUT THE ROLE

We are seeking an experienced Online Sales Lead to join our Commercial team and support the development of sustainable income for specialist end‑of‑life care. Reporting to the Head of Commercial, the role will support the growth and day‑to‑day operation of the charity’s online commercial activities, maximising income while delivering excellent customer experience.

This role will be central to the set‑up and development of our online retail operation, including researching and selecting online marketplaces, establishing processes, creating product listings, developing pricing and stock management approaches, training volunteers and supporting the launch of the online service.

Working to online sales targets and net profitability, the postholder will source appropriate donated products from retail stores and other avenues, promoting them online to achieve the highest return while pricing accurately and competitively.

DUTIES AND KEY RESPONSIBILITIES

• Lead the development, set‑up and launch of online sales platforms and marketplaces.
• Establish and maintain online accounts, payment systems, product categories, postage options and operating procedures.
• Develop end‑to‑end sales processes covering stock receipt, assessment, listing, sale, dispatch, returns and after‑sales service.
• Set and maintain standards for pricing, listings, photography, product descriptions and stock management.
• Track sales, income, fees, postage costs, stock levels and channel performance, using insight to recommend improvements.
• Identify opportunities to grow online income through new marketplaces, digital channels, product ranges and corporate stock donations.
• Work with the Head of Commercial and Marketing Executive to promote online sales through social media.
• Recruit, coordinate, support and train online volunteers.
• Maintain excellent customer service through prompt communication, accurate fulfilment, timely dispatch and positive supporter relationships.
• Ensure all products listed online are high quality, accurately described and supported by clear photographic images.
• Build strong internal relationships across multiple sites.
• Carry out any other duties appropriate to the role.

ABOUT YOU – ESSENTIAL CRITERIA

EXPERIENCE

• Proven experience in retail, sales, e‑commerce or online selling.
• Experience achieving KPIs, targets and profit margins.
• Experience with online sales platforms.
• Experience supervising or coordinating staff or volunteers.
• Strong experience of online marketplaces and e‑commerce processes.
• Target‑oriented approach to achieving online income budgets.

KNOWLEDGE AND SKILLS

• Excellent relationship‑building, networking, influencing and negotiation skills.
• Strong commercial awareness.
• Excellent written and verbal communication skills.
• Strong organisational and time‑management skills.
• Ability to think strategically while focusing on delivery and results.
• Ability to work independently while collaborating effectively.
• Good attention to detail and accuracy.
• Confident using Microsoft Office, online platforms and CRM systems.

PERSONAL QUALITIES

• Proactive, ambitious and profit‑focused.
• Professional, personable and confident.
• Supportive and coaching approach to volunteers.
• Creative, solutions‑focused and willing to identify new opportunities.
• Empathy with the values and purpose of Cynthia Spencer Hospice.

GENERAL RESPONSIBILITIES

• Work within and promote the charity’s values, policies and procedures.
• Maintain confidentiality and comply with data protection requirements.
• Attend relevant meetings, training and charity activities.
• Work collaboratively with colleagues and contribute positively to the wider organisation.
• Undertake any other reasonable duties appropriate to the role.

We are an equal opportunity employer and welcome applications from all backgrounds who meet the requirements of the role. We celebrate diversity and are committed to creating an inclusive environment where everyone can thrive.

Age UK is recruiting! We have a fantastic opportunity for a Store Manager to join our friendly and supportive team in Caversham, Reading.

Utilising your previous retail experience and excellent managerial skills, you will manage the day to day running of our store - maximising store sales and profits while ensuring our customers receive an excellent service. In doing so, you will be helping to raise funds for Age UK and the incredible services and support they provide to older people.

As Store Manager, you will manage our brilliant team of staff and volunteers, providing effective leadership, training, and development.

If you are a motivated manager with a passion for retail and would like to use your skills to support a charity that helps thousands of older people across the UK, this may be the role for you!

Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs.)

Please note this opportunity will require the successful candidate to work 35 hours across a 7-day working week, including Saturdays and Sundays on a rota basis.

To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.

You will have:

• Experience in a performance driven retail/customer centric environment
• Experience of managing people
• Ability to lift and carry bags of stock up to 10kg's
• Ability to build, retain and develop a team
• Strong drive to achieve results through others
• Ability to delegate, coach and listen
• Ability to manage time under conflicting priorities
• Ability to motivate self and others
• An open and adaptable approach to change and be able to support others through it
• Experience of communicating with a diverse workforce and customer base
• Ability to establish and maintain successful retail processes and merchandising
• IT literacy and numeracy skills

What we offer in return:

• Competitive salary, 25 days annual leave (pro rata for our part-time colleagues) + bank holidays + annual leave purchase scheme
• Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
• Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
• Car Benefit scheme, Cycle to Work scheme
• Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free.
• Blue Light Card scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.

Supporting statements and anonymisation

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.

Reasonable adjustments

Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Weekend Catering Assistant
Reference: AUG20269432
Location: Frampton Marsh
Hours: 4 Hours per week
Contract: Permanent
Salary: £13.45 - £14.35 Per Hour
Benefits: Holidays, Pension and Life Assurance

Are you passionate about delivering great customer experiences and inspired by the natural world? Join us at Frampton Marsh Reserve and play a key role in welcoming visitors while supporting vital conservation work.

We’re looking for a positive and adaptable Centre Assistant to join our retail team. In this role, you’ll help create a warm, welcoming environment for visitors, ensuring everyone enjoys a memorable and engaging experience at the reserve.

As a Centre Assistant, your primary focus will be supporting visitors in our retail space-offering friendly, knowledgeable service and helping people make the most of their visit. You’ll also contribute to the smooth day-to-day running of the visitor centre, which may include supporting the café and front-of-house activities when needed.

Working on a busy nature reserve means no two days are the same. You’ll be part of a collaborative team, helping to ensure our facilities run efficiently and continue to inspire people to connect with and care for nature.

Full training and ongoing support will be provided, giving you the opportunity to develop your skills, build knowledge of our operations, and contribute to our wider conservation mission.

Our work in the visitor centre is planned via the use of rotas and will include weekend and bank holiday working.

Key Responsibilities:

• Provide a welcoming, inclusive and informative experience for all visitors.
• Deliver day-to-day retail operations, including serving customers and handling transactions.
• Help maintain attractive, well-stocked and commercially effective retail displays.
• Process deliveries and support stock management activities.
• Respond to visitor enquiries in a clear, helpful and professional manner.
• Support other visitor centre areas when required, including reception and café services.
• Follow organisational procedures for cash handling, health and safety, and retail operations.
• Contribute to team objectives, including supporting income generation and visitor engagement.

Why Join Us?

Our visitor centre plays a vital role in connecting people with nature and supporting conservation. By joining our team, you’ll help create meaningful experiences for visitors while contributing to the protection of wildlife and habitats.

We welcome applications from people of all backgrounds and experiences. If you’re enthusiastic about working with people and interested in nature, we’d love to hear from you.

Essential Skills, Knowledge and Experience:

• Demonstrates the literacy and numeracy skills required to complete day-to-day tasks accurately, including communicating information, following instructions and carrying out routine calculations, gained through education, training, work or other relevant experience.
• Uses digital systems and technology effectively to complete routine tasks, access and record information, and support service delivery, with the ability to learn new systems as required.
• Communicates information clearly and accurately, adapting approach and style to meet the needs of different audiences and support understanding.
• Works collaboratively with others to deliver shared objectives, sharing information, supporting colleagues and contributing to an inclusive team environment.
• Delivers a high-quality customer or visitor experience by responding appropriately to enquiries, providing accurate information and adapting to the needs of different individuals.
• Processes payments and financial transactions accurately and securely, following established procedures and maintaining appropriate records.
• Promotes products, services or experiences effectively by engaging with customers, identifying needs and providing relevant information to support informed choices.
• Organises and completes assigned tasks reliably, adapts to changing priorities and maintains professional standards in a customer-facing environment.

Additional Information:

• This is a permanent, part-time role for a minimum of 4 hours per week, flexibility is important as additional hours will be available to meet the business need and cover annual leave.
• The successful candidate must be available to work during the day (no evenings), and weekend and Bank Holiday working will be essential.

Closing date: 23:59, Sunday 6th September 2026
We are looking to conduct interviews for this position from 15th September.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.

Contact us to discuss any additional support you may need to complete your application.

No agencies please.

Fixed term contract for 6 months initially in view of extending.

Zero hours sessional contract to cover a shop for holiday, sickness and additional support as and when needed.

£12.71 per hour (plus holiday allowance)

Located across our 3 Cumbria shops - Cockermouth (base shop), Keswick and Whitehaven.

Main Street Cockermouth,Tithebarn Street Keswick, Lowther Street Whitehaven.

Benefits include but not limited to:

-We match up to 8% pension

-Free counselling service

-Opportunities to develop and widen your skills

-55p per mile (from base shop)

-Free parking available at Cockermouth and Keswick. Reimbursement for parking at Whitehaven

About us: The Children's Society has been helping children and young people in this country for over 140 years. We deliver essential local services that provide safe, trusted support to children and young people during times of significant need.

We run over 100 retail shops covering the whole of the UK - every one of these shops play a vital role in our mission to providing support to children and young adults. Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

About the role:This role sits within our Retail Domain, which transforms donated goods into vital income to support young people across the UK. You'll play a key part within our Cumbria shops, supporting the shop management teams to deliver excellent customer service, income generation and reduce any lost trading hours. You need to love working with people and have the ability to manage a shop alongside volunteers in the absence of the shops management team. Hours will differ week to week (Monday - Sunday) depending on the business needs.

As a Sessional Shop Assistant, you'll need good communication skills, retail experience with a "can do" approach and ability to work on your own initiative are essential. A willingness to travel will be required to reach the shops. Someone who enjoys variety, builds strong relationships quickly, and can confidently lead a team. If this is you, we'd love to hear from you.

Key Skills and Competencies:

The required skills and competencies for this role are:

-Retail experience, and a “can do”, positive approach

-Excellent people skills & customer service

-Good IT skills

It would also be an advantage if you have any of the following skills and competencies:

-Full driving licence and access to a vehicle

-Experience of working with volunteers

Closing date: Midnight on 27th August 2026.

Interviews: A date to be confirmed in early September 2026.

The Children's Society is committed to safeguarding and protection of the children and young people we work with. As such, our safer recruitment process includes a Basic or Enhanced DBS check, 2 years of references, and additional vetting checks relevant to the role. We have a comprehensive range of policies and procedures in place to promote safeguarding and safer working practices across all areas of our organisation.In support of our commitment to diversity and inclusion, shortlisting is carried out on an anonymised basis. Personal details are hidden from the shortlisting panel, and candidates are referenced by a candidate number only. As part of this process, we ask that your CV is anonymised before submission - this means removing personal information such as your name, contact details, age, and any other identifying details.

AI tools can support your application but only when used appropriately. You're welcome to use them to improve clarity, structure, and research. However, overuse or misuse (e.g. inventing experience or using AI during assessments) may lead to rejection at any stage. We want to hear the real you - authenticity matters.

IN2

Retail Advert

Permanent

16 hours over 2 days to include Sundays and Bank Holidays

£10,681.08

Location: Castle Bromwich

Benefits include but not limited to:

-Enhanced maternity/paternity leave

-We match up to 8% pension

-Free counselling service

-Opportunities to develop and widen your skills

-2 days of paid volunteering time per annum to support another part of the organisation

About us:The Children's Society has been helping children and young people in this country for over 140 years. We deliver essential local services that provide safe, trusted support to children and young people during times of significant need.

We run over 100 retail shops covering the whole of the UK - every one of these shops play a vital role in our mission to providing support to children and young adults. Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

About the role:This role sits within our Retail Domain, which transforms donated goods into vital income to support young people across the UK. You'll play a key part in our Castle Bromwich shop, supporting the shop manager to manage the team to deliver excellent customer service, community engagement, and income generation. As part of this role, you will be required to follow a shift of 2 days to work Sundays and bank holidays.

We're looking for a passionate and motivated Assistant Manager with the ability to lead people, grow a volunteer team and assist the shop manager to drive shop profits, driving improvements that strengthen the shop's performance and community impact.

Key Skills and Competencies:

The required skills and competencies for this role are:

-Retail or similar supervisory experience,

-Excellent people and customer service skills

-Good IT skills

-Experience of cash handling and basic understanding of performing to income and expenditure budgets

-Confidence, positivity and resilience in managing the shop and making decisions in the absence of the Shop Manager

It would also be an advantage if you have any of the following skills and competencies:

-Full driving licence and access to a vehicle

-Experience of supervising volunteers

-Understanding of the charity retail sector

Closing date: Monday 31st August 2026.

Interviews: Date to be confirmed.

The Children's Society is committed to safeguarding and protection of the children and young people we work with. As such, our safer recruitment process includes a Basic or Enhanced DBS check, 2 years of references, and additional vetting checks relevant to the role. We have a comprehensive range of policies and procedures in place to promote safeguarding and safer working practices across all areas of our organisation.In support of our commitment to diversity and inclusion, shortlisting is carried out on an anonymised basis. Personal details are hidden from the shortlisting panel, and candidates are referenced by a candidate number only. As part of this process, we ask that your CV is anonymised before submission - this means removing personal information such as your name, contact details, age, and any other identifying details.

AI tools can support your application but only when used appropriately. You're welcome to use them to improve clarity, structure, and research. However, overuse or misuse (e.g. inventing experience or using AI during assessments) may lead to rejection at any stage. We want to hear the real you - authenticity matters.

Permanent

20 Hours a week

Salary: £13,351.35 pro rata/£24,700 per annum

Location: Sutton In Ashfield

Benefits include but not limited to:

-36 days' annual leave [full time roles only], inclusive of flexible bank holidays, increasing with length of service

-Enhanced maternity/paternity leave

-We match up to 8% pension

-Free counselling service

-Opportunities to develop and widen your skills

-2 days of paid volunteering time per annum to support another part of the organisation

About us: The Children's Society has been helping children and young people in this country for over 140 years. We deliver essential local services that provide safe, trusted support to children and young people during times of significant need.

We run over 100 retail shops covering the whole of the UK - every one of these shops play a vital role in our mission to providing support to children and young adults. Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

About the role:This role sits within our Retail Domain, which transforms donated goods into vital income to support young people across the UK. You'll play a key part in our Sutton in Ashfield shop, supporting the manager and team to deliver excellent customer service, community engagement, and income generation. As part of this role, you will be required to follow a shift over 7 days

We're looking for a confident and motivated person with the ability to assist the shop manager and drive shop profits, driving improvements that strengthen the shop's performance and community impact.

Key Skills and Competencies:

The required skills and competencies for this role are:

-Retail or similar supervisory experience,

-Excellent people and customer service skills

-Good IT skills

-Experience of cash handling and basic understanding of performing to income and expenditure budgets

-Confidence, positivity and resilience in managing the shop and making decisions in the absence of the Shop Manager

-Energy and resilience to work in a fast moving environment

-Flexible positive approach working with a diverse team

It would also be an advantage if you have any of the following skills and competencies:

-Able to lead a team of young volunteers

-Visual merchandising and fashion background

-Good a problem solving and working on your own initiative

-Understanding of the charity retail sector

Closing date: Midnight on 23 August 2026

Interviews: If shortlisted you must be available on 1st September 2026 for in person interviews at the Shop

The Children's Society is committed to safeguarding and protection of the children and young people we work with. As such, our safer recruitment process includes a Basic or Enhanced DBS check, 2 years of references, and additional vetting checks relevant to the role. We have a comprehensive range of policies and procedures in place to promote safeguarding and safer working practices across all areas of our organisation.In support of our commitment to diversity and inclusion, shortlisting is carried out on an anonymised basis. Personal details are hidden from the shortlisting panel, and candidates are referenced by a candidate number only. As part of this process, we ask that your CV is anonymised before submission - this means removing personal information such as your name, contact details, age, and any other identifying details.

AI tools can support your application but only when used appropriately. You're welcome to use them to improve clarity, structure, and research. However, overuse or misuse (e.g. inventing experience or using AI during assessments) may lead to rejection at any stage. We want to hear the real you - authenticity matters.

IN2