Head of Retail

Our client is looking to appoint a Head of Retail into their Senior Management team who will have the overarching responsibility of designing and delivering retail strategy for the organisation. Reporting into the Deputy CEO and managing a team of Regional and Area Managers you will provide the vision and direction for their 56 retail outlets driving sales, performance and innovation as the world of retail evolves and changes.

They believe in autonomy and empowering their colleagues to deliver so you will be an integral part in the decision making process for overall strategy, targets, new store acquisitions and the management of standards across the Portfolio. This will be achieved through inspirational leadership and effective coaching and mentoring of your teams.

Our client has multiple revenue streams so you can expect to form close relationships with other functions such as Fundraising, Clinical Operations, Marketing and HR. Their collaborative teamwork makes is what has made them the success they are today.

Head of Retail Requirements:

They would like you to be currently be excelling in leadership role within retail preferably in fashion or Charity. You may be at ‘Head of level’ within a smaller organisation or operating at Regional leadership level at the top of your game looking for the next step in your career. There is a huge focus on behaviours with the role and they are looking for someone that can inspire teams to maximise their potential. They thrive on creativity and they would like to be able to find innovative solutions to challenges and also increasing their revenue.

From a technical perspective you will be able to demonstrate how you have successfully implemented a retail strategy across multiple sites, set and delivered stretching targets and built successful relationships both internally externally. As part of the application there will be a couple of short questions to help you demonstrate this.

This is an incredible opportunity to part of a special Charity and be at the forefront of innovation in retail. The role will have a head office base at Daventry and there will be UK travel.

They are on a journey to be the organisation of choice and opportunity for the most talented and driven people from diverse backgrounds.

About our client:

Their objective is to save lives, utilising specialist pilots, doctors, and paramedics and with their work centred on saving lives, improving clinical outcomes and being able to react quickly and efficiently to emergencies.

They are at the forefront of innovative clinical care and they challenge boundaries. None of this can be achieved without a hugely dedicated team of colleagues, volunteers and the general public.

Location: Daventry, NN11 4BG

Job type: Full Time, Permanent, 37.5 hours per week

Salary: £40,000 to £50,000 per annum plus company car

You may have experience of the following: Senior Store Manager, Shop Manager, Area Manager, Store Manager, Shop Manager, Retail Manager, Retail Area Manager, Branch Manager, Operations Manager, Regional Manager, Business Manager, Regional Sales Manager, Head of Retail, Senior Branch Manager, Senior Operations Manager, etc.

Ref: 93249

Halton Haven is a small and friendly hospice, much loved by our community, serving people from Runcorn, Widnes and West Cheshire. We offer specialist care, support and advice to many people facing a life limiting illness and their families, every day of the year. 

We are currently seeking to recruit a Retail and Distribution Manager to grow, develop and manage our retail outlets.  The successful post holder will be responsible for the development of a substantial retail income stream and will act as a positive ambassador for the Hospice via the integration of our retail outlets within the local community.  The modernization of our charity retail outlets is something we are particularly keen to progress, with the ideal candidate able to implement and embed new systems for the streamlining of income and management of logistics.

With a proven track record in management of a diverse workforce, project design, implementation and a passion for the ethos the Hospice, ideally, the job holder will have experience within the retail and/or marketing sector.  A demonstrable passion for merchandising supported by an engaging ‘can do’ approach would be ideal.

Our benefits include ongoing training and development, employee assistance programme, subsidised dining and free parking, Occupational Health Service, 10% discount on purchases from our Retail Outlets

To apply; please submit your CV which must be accompanied by a covering letter, clearly demonstrating how you meet the requirements of the role as detailed in the attached job description and person specification.

Fixed term until middle of September 2020
Part time - 7 hours a week

Closing date: Sunday 12th July 2020 at 11.30pm

We're looking for an inspirational people person to join us as an Assistant Manager in our Fulham shop. You will be pivotal in assisting the Shop Manager in leading and empowering a team of volunteers to engage with the local community on Shelter's cause, maximising the contribution of gifts of time from volunteers, the gifts of products from our donors and the gift of income from our customers.

You will be the ambassador of Shelter on the high street; raising vital money for our cause. If you want to make a real difference to people at risk of homelessness, this is a unique opportunity to do just that.

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About the role

You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.
 
About you

You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause. 

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Southwater Assistant Shop Manager

Permanent

Part time 21 hours per week including weekend with overtime up to 37 hours needed

£18,192 pro rata with annual progression up to £18,755 pro rata

Location Southwater Shop

We offer many enhanced benefits including; 28 days holiday a year pro rata - plus Bank Holidays and stakeholder pension scheme with matching contributions up to 8%. Full details about our benefits can be found on our website.

We are looking for an Assistant Shop Manager to work alongside the Shop Manager in our Southwater shop. Are you self motivated with strong interpersonal skills and thrive on challenges and opportunities that come with assisting in the running of a shop? Can you assist the Shop Manager in driving sales and profits and able to work closely with staff and Volunteers to ensure we deliver the best level of customer service.

We are looking for someone who loves working with people and has the ability to lead in the absence of the Shop Manager, inspire and empower people around them. We are looking for someone who is friendly and positive in their approach and can instil an energy to those around them. Have you got a creative ability that you can bring to the role?

You will make a real difference to young people in England by helping to raise vital funds needed to support our frontline work.

It is important that you have good communication skills both inside and outside the shop, reaching out to the local community to help build support for the shop.

If you have what it takes to work hard but have some fun along the way, and support your Shop Manager to be the best, then this is the place for you!

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

We look forward to receiving your application.

The Children's Society is committed to Safer Recruitment and as such a range of pre-employment checks will be conducted in line with recommendations made by the Bichard Enquiry, and current best practice. To include a basic DBS check, these will be required before employment can commence.

Fixed term contract for 12 months

We're excited to be able to offer you a new opportunity to join our team in managing our Chester shop.

Do you like being empowered? And empowering others? Do you have experience of successfully leading a team? Are you passionate and creative? Are you flexible, adaptable and willing to learn?

We're looking for someone who loves working with people and has the ability to lead and inspire those around them. Our successful candidate will be someone who is energetic and positive in their approach and attitude, with the ability to instil this in others. They will be hard working and can lead by example, being hands on themselves when necessary but ultimately with the ability to drive productivity through empowering the volunteer team.

This is a great opportunity for someone who can work with a diverse group of volunteers to create a welcoming  space in our shop to attract more volunteers, donors and supporters.  We are looking for someone who is driven and motivated  to raise as much money as possible to help children build a better future, , the right person  needs  to be able to motivate teams  of volunteers to achieve goals and targets. They will need to be able to work collaboratively with peers and colleagues, actively engaging with others and building strong working relationships. Whilst charity retail experience is not essential, we do require someone with a business mind with the ability to make confident commercial decisions using information available to them.

As a Shop Manager, we can offer you a challenging but enjoyable and hugely rewarding role within  Save the Children.

We will provide you with the right training, support and coaching you need in order to successfully manage and lead a team of volunteers in running our community shop.

Does this excite you? Have you got what we're looking for?

If so, we'd love to hear from you.

Working in more than 120 countries, Save the Children does whatever it takes to create breakthroughs in the way the world treats children. Together, we save children's lives, fight for their rights and help them fulfil their potential.

At Save the Children we are committed to the safeguarding and protection of children in our work. We will do everything possible to ensure that only those who are suitable to work with children are recruited to work for us. This post is subject to a range of vetting checks including a criminal records disclosure.

Our mission is to inspire breakthroughs in the way the world treats children and to achieve immediate and lasting change in their lives. If you share our mission, are passionate about making it happen and strongly believe you can contribute then join us and we'll give you every opportunity to succeed. We look forward to hearing from you.

To apply please visit our website. 

Closing date: 27th July 2020
Interview date: 5th August 2020

Closing date: Sunday 12th July 2020 at 11.30 pm
*Previous applicants will be contacted shortly about the outcome of their application, there is no need to reapply*

Full time - 35 hours per week Monday - Sunday 

Who are we looking for? 
We are looking for someone who has experience of managing a team and can demonstrate how they have empowered and motivated that team beyond expectations. With the added experience of being able to recruit and develop a diverse team, in particular volunteers, you may be exactly what we are looking for.
Your role will be varied and will challenge you, but will provide you with stimulating and satisfying work. Our Community Shop Managers do not have a "typical day" and that's because they are continually seeking different opportunities to engage with the local community and increase their shops contribution to Shelter's cause. This could be through local community links, such as with other retailers, schools, churches or the local food bank.
You will develop and encourage your own and your team's interest and passion in merchandising the shop to attract those customers and donors through the door as well as continually developing your own and your team's knowledge of who Shelter are and what we do.

It goes without saying that your volunteers, under your leadership, will run an exceptional shop that will raise as much money as possible for Shelter's work.

How do I demonstrate I am who you are looking for? 
You will need to address and provide examples of the following in your application and at interview: 

Experience of managing a team of staff and/or volunteers, including recruitment and development of that team
Experience of providing excellent customer service, preferably in a face-to-face role
Experience of being enterprising and innovative

How do we describe our Community Shop Managers? 

If we were to describe our Community Shop Managers in 4 key words, they would be Confident, Inspiring, Enterprising and Influential. Our Community Shop Managers are happy to roll up their sleeves and lead by example and their aim is to develop and empower their team.

At Shelter we value our people and the skills and expertise they can bring to their role to help further Shelter's cause. As a Community Shop Manager, how you manage people is the most important skill we are looking for and it will be critical to your success in this role.

How is this all possible? 

It's simple, with a strong, motivated and committed volunteer shop team behind you, anything is possible!

What are the benefits? 

We offer a wide range of benefits including 30 days annual leave, enhanced maternity/paternity leave, childcare vouchers and interest free travel loans. Our employees also have access to a tenancy deposit loan, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

An exciting opportunity for a Commercial Manager for a high profile disability charity. You will be working on the commercial strategy, working with Fundraising and Management teams to increase market share and profitability. So if you have buying and ecommerce experience with income generation from a range of potential sources, this is a perfect role for you! They are flexible on location nationally.

The Company Much loved national disability charity.

The Role
Overall responsibility for the Charitys Commercial offering, on and offline. With full P&L responsibility, budgeting and responsibility for reaching financial targets and achieving a profitable ROI.
Definition and delivery of the Commercial strategy, 5-year plan and budgets to explore, consider, prioritise and investigate potential areas of revenue generation, considering also service delivery and donor recruitment.
To devise and deliver integrated Marketing strategies and plans to deliver these initiatives including a broad range of on and offline channels (e.g. email, SMS, PPC, SEO, Display, Affiliates, Direct Mail, Inserts, Off the page).
Lead Customer and market research and analysis to maintain an understanding of the most profitable existing and potential customer segments for future product and/or service selection and targeting.
Full review of existing product range and ongoing product performance monitoring and market research to ensure that the charity offers a compelling, relevant and profitable product range.

The Candidate
Commercial experience across multiple channels.
Experience of managing Ecommerce sites and mail order with full ROI, budget and profit and loss responsibility with a sales targeted environment.
Experience of launching or managing a commercial initiative and growing income.
Experience of cross channel retail marketing strategy, creation and implementation.
Experience of product-buying and supplier selection.
Extremely analytical and data driven, excellent budgeting, research and data skills.
Experience working in a branded retail environment.
Degree or equivalent in Marketing / Digital / Business / Retail / Economics or equivalent experience.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Head of Marketing & Communications

£41,067 per annum

35 hours a week

We are a diverse and forward thinking charity embarking on a substantial period of growth. Are you a positive, ambitious and strategic thinker looking to make a significant difference to the lives of local children? If so, we want you in our growing, award winning team.

Reporting to the Director of Income Generation, you will have a dynamic and proactive approach to lead the Marketing & Communications team in delivering the strategy and take responsibility for ensuring the Martin House Brand is well recognised across our region. You will be passionate about Marketing and Communications and have a proven track record in delivering successful Marketing & Communications strategies both internal and external.  You will be part of our vision to be able to provide palliative care to every child and young person that needs it.

What does the role involve? 

• Lead on the development of the strategic direction for the Martin House brand, integrate the brand across the entire hospice and act as brand guardian
• Effectively lead, inspire, develop and manage the Marketing & Communications team to enable them to achieve key objectives
• To bring new ideas and creative for raising the profile of Martin House across key audiences across North, West and East Yorkshire
• To work across all departments to manage internal communications and lead on the development of all publications

Who are we looking for?

To be considered for this fantastic opportunity you should have a strong track record in working at a senior level leading a successful, high-performing Marketing & Communications team. You must have proven experience of delivering compelling Marketing campaigns and excellent communications pieces. You must have worked across both digital platforms and more traditional press and print. An inspirational leader and communicator, you must have experience of dealing with senior level contacts both internally and externally, and possess the ability to contribute to the charity at a strategic level. The role requires excellent knowledge of contemporary Marketing techniques and will need someone with the confidence to be innovative and entrepreneurial. Of paramount importance is a proven record of managerial success, and a wealth of ambition and determination.

If you feel excited by the prospect of helping this outstanding charity to achieve their ambitions and have the skill set required to do this then we would love to hear from you.

Benefits include 32 days annual leave plus statutory holidays, and recognition of NHS pension scheme for candidates who are currently in the scheme (alternative stakeholder pension also offered).

For further information about this role, including a full Job Description, Person Specification and Application Form, please visit the Job Vacancies section of our website,  or contact Clare Newbegin or Rachel Sherbourne at Martin House, Grove Road, Boston Spa, Wetherby, West Yorkshire, LS23 6TX or by telephone.

The closing date for applications is Sunday 19th July

Interviews will take place on Monday 27th July via zoom.  We try to keep our postage costs down so if you have not heard from us by Friday 24th July please assume your application has been unsuccessful on this occasion.

Registered Charity No. 517919

Company Registration No. 2016332, England

Senior Policy Advisor - Agriculture / Combinable Crops

Our client is the voice of British farming, and their members are at the heart of what they do. On their behalf they lobby government and other stakeholders, develop policy and provide a range of frontline services.

Position: Chief Adviser (Combinable Crops)
Location: Stoneleigh, Warwickshire
Job type: Full Time, Permanent
Salary: circa £53,838 per annum
Benefits: include 25 days annual leave (plus statutory bank holidays), National Employment Savings Trust pension scheme, a performance related pay award scheme, a range of discounts through their Benefits employee portal and subsidised staff restaurant.

Closing date: 12th July 2020
Interview date: 28th July 2020

About the role:

The Chief Adviser for Combinable Crops is a nationally recognised position of expertise. The role is charged with helping them deliver a vision for a profitable, responsible and globally competitive sector – respected for its contribution to the national economy, food supply and renewable energy.

To do this, she or he must ensure that their organisation maintains and enhances their position as the principal representative and most effective and valued provider of trade association services to farming producers throughout England and Wales. This principal position is a pivotal one in the Food and Farming Department, an often fast-moving policy environment requiring effective and respected liaison with food processing, manufacturing and retailing sectors, as well as in Government, NGOs and Internationally.

About you:

To succeed in this position, you will be strategically minded and results oriented, with the ability to manage and adapt to a varied and complex portfolio. You will have strong influencing skills and demonstrate robust leadership, team-working and management skills.

You will have a strong sense of drive and urgency to deliver for their members but you should also be able to adapt your approach to achieve strategic long term goals for farming.

Who are they?

Our client is the voice of British farming, and their members are at the heart of what they do. On their behalf they lobby government and other stakeholders, develop policy and provide a range of frontline services.

Why join their team?

Working for their organisation means working alongside great people, who are recognised for their knowledge and expertise.

You may have experience of the following: Policy Adviser, Policy Advisor, Policy Officer, Policy Executive, Chief Advisor, Chief Policy Officer, Senior Policy Officer, Agriculture, Agricultural Policy, Charity, Charities, NFP, Not for Profit, etc.

Ref: 93125

The Eve Appeal is looking for a strong relationship builder to lead on our high-value fundraising – across corporates, high-net-worth individuals and trusts.  

The Eve Appeal is the UK's leading national charity funding research into, and raising awareness of, the five gynaecological cancers – womb, ovarian, cervical, vulval and vaginal. 

We’re looking for a strong relationship builder who has experience in higher-value partnerships management to help us save women's lives. You will be highly organised with a can-do attitude, and will support your small team (this role line manages 2.5 FTE) to maximise income from high-value audiences. 

With many corporates from the beauty and retail industries on board, proven success with trusts and foundations and the building blocks of a successful high-net-worth individual programme now in place, this is a genuinely exciting opportunity for someone to join and drive our high-value fundraising forward. 

You will benefit from a committed multi-disciplinary team, an experienced and supportive line manager, an outward-facing CEO and a highly-networked and engaged Board of Trustees. 

This role could suit a proven Partnerships Manager, someone looking to take their first step up into management or someone with transferrable skills looking to make the move across to high-value fundraising in the charity sector. 

Please click Apply and send us your CV with covering letter (no more than two A4 pages) detailing your suitability for the role. NB only applications accompanied by a covering letter will be considered.

Please note we are holding rolling interviews and reserve the right to close the role and appoint ahead of the published closing date. Therefore we encourage all applicants to apply as early as possible.

Background

Our mission is simple: to get refugees cycling! We are a community of refugees, mechanics, cyclists and volunteers. We collect donations of second-hand bikes, fix them together at our workshop, and then donate them to refugees. We have donated nearly 6,500 bikes to date. A proportion of the bikes that we receive are sold to the public through our online shop and we service bikes to generate income for the charity and ensure our long-term sustainability.

The Bike Project is a charity going through a significant period of growth due to increased demand for our charitable services and sales through our social enterprise. This full time position is required to deliver engaging marketing across platforms, coupled with fundraising campaigns and efforts. We are looking for someone who can help us pursue our charitable mission and sustain our commitment to support refugees throughout the UK.

What it is like to work here

The Bike Project is a fun, interesting and supportive place for you to grow and professionally develop in the charity and social enterprise sectors. The Marketing and Fundraising Executive will report to two individuals: the Fundraising and Retail Manager, and the Marketing Manager. Your role will have a high level of autonomy and you will help shape the future of the organisation.

We particularly encourage applications from women, disabled, and Black, Asian and Minority Ethnic (BAME) candidates, and those who have personal experience of being a refugee. The Bike Project is a Living Wage accredited employer.

Job purpose

Your role will sit between Marketing and Fundraising. By working with the managers of both job functions, you’ll be exposed to some amazing campaigns from start to finish. You will also work closely with other parts of the organisation, including operations. You will work with digital marketing, communications and PR in part of your role, whilst also working closely with fundraising, from supporting stewardship, researching new initiatives, and helping deliver events.

Duties and responsibilities

• Content creation across social, web and email; be comfortable with email
• Create and deliver marketing campaigns when called upon
• Community Management across social community and email
• Research and deliver brand story-telling
• Use analytics to interrogate results and optimise for future campaigns and activity
• Handle sensitive data including beneficiaries’ (service users) data
• Research retail products as and when required, with robust data to be included within findings
• Support donor and fundraiser stewardship journeys
• Assist with the development of our retail and fundraising arms including research and delivery
• Help to deliver fundraising events

Person Specification

• Interested in research, analytics and data
• Strong knowledge of social media platforms and specific communications for these platforms.
• Digitally savvy and willingness to learn new platforms
• Strong interpersonal skills, such as building and fostering relationships
• Excellent communication skills, including over the phone, in person and written
• A natural problem solver, with attention to detail and ability to work under pressure
• Comfortable working autonomously, and is confident to seek out help where appropriate
• Knowledge of the refugee sector in the UK, and experience of working or volunteering for a charitable or non-profit organization.  
• Ability to conduct all duties in a manner that is non-judgmental and respects differences.
• Shares organisational values and is committed to The Bike Project’s mission.

Working conditions

We’re offering a start date of late July 2020 onwards subject to reference checks and a DBS basic disclosure.

The Bike Project is a flexible workplace. Whilst remote working is essential in the current context, a desk space will be provided for the post holder in our office so that they can work from there as and when required once it is re-opened.  Some travel to our other sites may also be required from time to time.

Physical requirements

None.

Direct reports

Volunteers, Fundraisers, Donors.

Application process

If you meet the person specification then please apply with an up to date CV and a cover letter (no longer than one page) that answers the 3 questions below. Please also tell us how you heard about this job opportunity. 

Cover letter questions:

• What attracted you to this role and working in the refugee sector? 
• What will the future of fundraising look like in a post Covid-19 world?
• Tell us about a time when your campaign delivered results on little to no budget. How did you measure success?

The closing date for applications is midnight on 12th July 2020. Interviews will be held in w/c 13th July 2020 and will be held on Zoom.

We have an exciting opportunity for a Full time Branch Development Manager to join the team at RSPCA Cornwall. The RSPCA is dedicated to finding unwanted, mistreated and abused animals loving permanent homes. This is a newly created senior role, responsible for all staff and volunteers within the branch, our fostering and outreach programmes, plus retail and other income generation activities. We are looking for an outstanding leader with senior management experience, ideally gained in a variety of roles. You will share our passion to promote animal welfare, and drive changes to our operation that build financial sustainability whilst improving the services we provide to the community and to animals, and developing our people.

Main duties include:

• Working closely with the trustees to provide the strategic leadership and delivery necessary to ensure a sustainable future for the charity.
• Providing leadership to the staff and volunteer team to motivate, energise and enthuse, to seek continual improvement in service delivery and individual personal development.
• Overall responsibility for the Animal Centre, retail units, income generation, fostering and outreach.
• Ensuring compliance with RSPCA standards & policies, relevant legislation and best practice in the provision of branch animal welfare services
• Ensuring that appropriate policies and procedures are developed, implemented and adhered to in compliance with the relevant legislation seeking guidance from Society staff as required.
• Preparing in conjunction with the Trustees, the annual branch budget and report; monitoring progress against branch objectives, ensuring that expenditure is within agreed limits and that income generation targets are achieved.

You will be based at the RSPCA Cornwall Animal Centre, but with regular travel throughout the branch area.

We would like to hear from candidates who can offer the following skills and experience:

Experience:

Essential:

• At least 3 year’s experience working at a senior management level
• Experience of managing budgets
• Experience of fundraising
• Extensive experience of managing teams of people
• Experience of leading team meetings
• At least 2 year’s experience of conducting annual appraisals and performance reviews

Desirable:

• Management experience at a senior level
• Ability to interpret financial statements
• Awareness of fundraising techniques
• Experience of managing teams of people
• Experience of actively contributing to meetings

Education and Training

Essential

• Level 4 or equivalent qualification in Business or Management
• GCSEs in English and Maths

Desirable:

• Ability to demonstrate knowledge and skills appropriate to a Level 4 Business or Management qualification

Special Skills and Knowledge

Essential

• Excellent communication skills at all levels using a range of different communication media
• Proven ability to write reports suitable for the target audience
• Ability to analyse data and draw conclusions
• Excellent IT skills at user level

Desirable

• Ability to interpret data
• Knowledge and understanding of health and safety
• Experience of working in the Charity sector

Personal qualities

Essential

• Good business acumen
• Creative thinker
• Honest, trustworthy and reliable
• Able to work under pressure

Desirable

• Understanding of the aims of the RSPCA
• A passion for animal welfare
• Ability to network with others
• Keen to learn and further develop

Other

• Possession of a full UK driving licence

Salary £35,000

Please contact for an application form and job description.

Closing date: Friday 10th July 2020

Women for Refugee Women is seeking a Digital Inclusion Co-ordinator to work closely with our team to facilitate digital access and improve IT skills among our network of refugee and asylum-seeking women.

Women for Refugee Women is a charity that supports women seeking asylum in the UK and challenges the injustices they experience. We work at the grassroots by empowering refugee women to speak out and advocate for themselves, and through communications and campaigning work which engages the mainstream media and politicians.

The role will include assessing women’s basic needs and skills and providing the essential equipment and support to enable them to move forwards. It will involve supporting women to participate in learning, solidarity and advocacy opportunities at WRW, as well as enabling them to access other services and participate more effectively in their communities.

Women for Refugee Women particularly welcomes applications from individuals with experience of migration and/or a refugee background.

Women for Refugee Women is a small organisation where every team member is valued, and everyone is supported to carry out their role effectively. We encourage staff members to take up training opportunities to develop their skills, all staff members are able to access individual counselling support if desired, and we enable staff members to work flexibly according to individual preferences. We try to ensure that WRW provides a supportive environment where individuals can grow and develop their roles in line with our values and vision.

How to apply:

Please download and read the Digital Inclusion Co-ordinator application pack.

To apply, please send your CV and a covering letter stating how you meet the person specification and why you would like to join WRW.

Applications will be considered from 7 July on a rolling basis, so that applicants may be invited for interview from 8 July onwards. Interviews will take place remotely by Zoom. Due to our restricted capacity, only shortlisted candidates will be contacted.

Call and Care Manager (CQC Registered Manager)     

Employer: Dementia Concern

Salary: £30,000 to £32,000 per annum

Hours: 35 hours per week

Responsible to: Operations Manager & CEO

Responsible for: Up to 15 Care Attendants

Are you a Registered Care Manager looking to work with a long-standing local charity supporting people living with dementia in Ealing and their carer?

The Dementia Concern Call & Care service offers respite care for carers through providing social interaction and activities to people living dementia through a dedicated team of Care Attendants. We are looking for a registered manager with the drive and ambition to take the service forward. The ideal candidate must have excellent communication and commercial acumen.

Dementia Concern has been providing services for people living with dementia and their carers for more than 25 years and prides itself on providing innovative and high quality services. This post is an opportunity to specialise in a growing field working with a diverse and highly experience team.

Purpose of the Post

The main purpose of the post is to manage the home respite of the charity Call & Care service. Call & Care is a CQC registered service and provides a respite service for carers while providing social stimulation for persons living with dementia. It is paid via the client’s eligible benefits or from their own personal means.

The role also involves working alongside the Volunteer Coordinator who organises a free Carer’s Short Breaks service within the borough. Both roles are part of the grant funding which provides the CQC-registered Call & Care Service and a free volunteer-led sitting service for those living with dementia and their carers. 

Both elements of the Carer’s Short Breaks programme are referred via Ealing Social Services.

The main tasks of the post are to:

• Provide effective management of the day-to-day operations of the Call and Care Service
• Co-ordinate referrals and carry out assessments, including risk assessments, for people with dementia and their carers
• Undertake reviews of the needs of service users
• As registered manager ensure that Call & Care complies with all relevant requirements including Health & Safety and the registered service standards laid out by the Care Quality Commission
• Ensure agreed policies and practices are followed and develop new and updated policies and procedures in consultation with the CEO and support of the HR Manager
• Prepare rotas, check and approve timesheets and annual leave requests
• Maintain good records and statistical systems in accordance with the requirements of both the organisation and funding bodies to achieve targets
• Manage the budget for the service and ensure value for money for service users and the organisation
• Liaise with other colleagues and relevant agencies on the specific needs of service users and share information if requested
• Take responsibility for resolving service failures and complaints and reporting these to the CEO
• Support the development of an improved database for the service
• Monitor and evaluate the performance of Call & Care including outputs and outcomes 
• In conjunction with the CEO develop the service and identify new marketing opportunities
• Provide regular reports to the CEO, the Board of Trustees and relevant

Staff Management

• Provide effective line management of Call & Care staff including the recruitment, induction, supervision and appraisal of Care Attendants 
• Identify and review development opportunities, which will enhance the personal and professional competence of staff and service 
• Oversee relevant training for all staff 
• Plan, allocate and review the work of Care Attendants through their regular one-to-one supervision 
• Arrange and chair regular team meetings for Call & Care staff

Other Duties

• Provide out-of-hours emergency support through an on-call system
• Keep up to date with national and local trends and developments affecting people with dementia and their carers 
• Promote the organisation and its aims externally
• Work in partnership with other organisations to promote awareness of dementia
• Attend meetings, training and conferences as required
• Carry out any other duties which may arise from time to time and are appropriate for the level of the post as directed by the CEO.

Person Specification Essential

• NVQ 4/QCF Level 5 in Health and Social Care or willingness to work towards this
• At least 2 years’ experience of managing and supervising staff in a domiciliary setting
• Experience of assessing service user needs and carrying out risk assessments
• Understanding of Personalisation and its impact on direct service delivery
• Knowledge and understanding of CQC regulatory framework
• An interest in the field of Dementia, the process of ageing and social care
• Capacity to work with service users, carers and the public
• Proficient IT skills including knowledge of databases, rota systems and supporting on-line impact reporting and CQC rating
• Good time management skills and ability to work to tight deadlines
• Willingness to work outside normal working hours (on rota system).

Desirable

• Experience of working as a CQC registered manager
• Experience of running a home care or respite service
• Commercial awareness and ability to understand and manage budgets
• Experience of monitoring, evaluating and auditing
• Ability to communicate well within writing and verbally
• Educated to degree level

Applying for the Vacancy

Please ensure you read through all the information enclosed, including the job description and especially the person specification: the latter will be used as the selection criteria.

A maximum of one A4 sheet of additional information may be added to the application form.An application form is required, but CVs can be submitted as supplementary material. 

I hope you find this information useful and you decide to make an application.

Please ensure that your application and equality & diversity monitoring form reach us by no later than 5pm Wednesday, 29th July, 2020 if we receive a high volume of candidates we may move the closing date forward and if we receive too few replies, we will extend the closing date.

Individuals offered the position will have to undergo an enhanced DBS check. 

Mary Burden

HR Manager