Friends and Patrons Manager

We are seeking a creative high value fundraiser who will lead the strategic growth and innovation of the Friends and Patrons programmes. Established 6 years ago, the schemes have seen impressive growth and now bring in almost £1million per year. There is still huge potential for development, expansion and innovation.

You will be an ambitious individual with a background in managing mid- and high-value membership schemes. With a focus on stewardship, cultivation events, and collaboration with the rest of the Philanthropy team, you’ll drive engagement and uplift donors.

As Friends and Patrons Manager, you will:

• Lead the strategic development of the Friends and Patrons programme, with a focus on innovation and driving growth
• Oversee the stewardship journeys of Friends and Patrons (£55 to £20,000), with a portfolio of your own donors giving at the higher level
• Responsible for day to day management of the Royal Albert Hall America Patron Scheme
• Work with the Executive Events Manager to deliver an engaging programme of cultivation and recruitment events
• Work closely with the rest of the Philanthropy team to identify opportunities to uplift donors and secure major gifts
• Provide leadership and support to the Friends and Patrons Officer and the Friends and Patrons Coordinator

Ideal skills and experience: 

• Demonstrable experience of managing and developing mid and high value patron schemes, donor giving circles or equivalent
• Experience testing and implementing creative fundraising strategies to engage donors with and grow income from membership schemes
• Exceptional interpersonal and relationship-building skills, with ability to engage with a wide range of stakeholders of all levels
• Line management experience, and keen interest in motivating and developing direct reports
• A creative flare, team player, proactive and ambitious
• Passion for the arts, sciences and the work of the Royal Albert Hall

Hybrid working, 3-4dpw in Royal Albert Hall, Kensington office. This role will require occasional evening and weekend work in line with the Hall’s events programme, in particular those attended by your donors and prospects.