SANEline Training Officer

SANE is a UK-wide mental health charity working to improve the quality of life of anyone affected by mental illness. It aims to raise awareness and understanding of all mental health conditions; fight to improve frontline mental health services for individuals and carers; provide support, information and guidance through its helpline, call back service, email and text support; and promote and host research into causes, treatments and therapies.

 About the role:

We would love to hear from anyone with experience and enthusiasm for training and working in mental health. The Training Officer role is pivotal for the recruitment and training of all our volunteers, who go on to support people affected by mental illness on our helpline or text services.

You will be part of the training delivery team that recruits and trains new volunteers for our out of hours mental health specialist helpline. You will provide support to the Training Manager by responding to volunteer emails and communications, preparing and updating the training material as required and taking active part in recruitment and development of SANE volunteers in line with agreed targets. You will ensure clear and timely information sharing and handover to colleagues and work closely with the service team to maintain high-quality service to our callers.

The role of Training Officer requires an open minded attitude, strong communication skills and ability to provide feedback to individuals from diverse backgrounds.

Starting Salary: £16,200 pro rata, 22.5 hours (FTE £27,000 per annum)

About you:

-      You have experience of delivering training to diverse groups

-      Ideally, you have some experience of working in mental health field

-      You are personable and genuinely interested in training and developing people from all walks of life

-      You are an excellent communicator with a high level of self-awareness

-      Awareness of group dynamics and ability to adapt the training depending on the group

-      You can work collaboratively with your team and volunteers to ensure delivery of a high-quality service on SANEline

What can you expect?

-      To receive the full SANEline training and a further online training opportunities within specific areas.

-      To become part of an established and diverse team.

-      To expand experience of training and developing individuals from diverse backgrounds

-      To gain exposure to a wide range of mental health problems.

-      To gain a valuable practical experience in providing emotional support to vulnerable people.

-      A culture where team members support and learn from each other.

-      A warm supportive and encouraging environment.

Requirements: 

• Ideally 1 year mental health experience 
• Availability for a minimum of 3 day per week (inc weekend work)
• To undergo an enhanced DBS check
• Expected start date – July/ August 2024

Please note: This role may close early if a suitable candidate is found, please do not delay in submitting your application as interviews are taking place on an ongoing basis

Closing date: Midday 19th June 2024

To apply: Please completed your application before the closing date, addressing all areas of the person specification and tell us why you want to work for SANE. Applications without a supporting statement will not be considered.