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It's an exciting time to join Victim Support, as we prepare to begin delivery of the Witness Service from April 2026. We look forward to welcoming current Witness Service staff and volunteers to Victim Support - and we're also now beginning recruitment for several new roles and to fill vacant positions.
Victim Support is seeking 2 x confident, organised, Team Leaders to lead our Witness Service Referral and Information Centre (RIC), the first point of contact for witnesses and professionals within the criminal justice system (CJS). You will play a pivotal role in ensuring that victims and witnesses receive high-quality, timely, and compassionate contact at their entry into the witness journey.
We are looking for someone who brings strong people-management experience, exceptional communication skills, and a commitment to building a supportive and high-performing team. You'll lead Triage and Early Intervention Officers, contacting and providing information to clients and working closely with the Witness Care Unit (WCU) to ensure our Witness Service meets initial contractual and quality standards.
There are 2 roles that are full-time working 37.5 hours per week and are both home-based with occasional travel.
If you're motivated by service excellence, partnership working, and empowering people to perform at their best, we would love to hear from you.
What We Offer
At Victim Support, we are committed to supporting and developing our colleagues. Our competitive rewards and benefits package includes:
About the Role
As the Team Leader - Witness Service (RIC),
You will:
This role requires strong attention to detail, confidence using digital systems, and the ability to manage competing demands while supporting a high-performing team.
You will have:
Additional Information
About the Witness Service
The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales - both for the prosecution and the defense. Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence. The Witness Service also supports bereaved family members, friends and family who are accompanying witnesses in court.
This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service - so every witness feels informed, supported and more confident in court.
Help secure the future of a 120-year-old youth charity At The Shewsy, we support over 100 children and young people every day in one of the most deprived communities in the UK. Founded in 1903, we provide meals, mentoring, and a safe space, but more importantly, we build relationships that change lives. Our motto is “People Matter More Than Things".
We are now looking for a brilliant Fundraising & Engagement Manager to help us take the next step in building a stronger, more sustainable funding base so we can reach even more young people.
Salary: £40,000 per annum
Hours: 37 hours per week (flexible working available and could offer 0.8)
Contract type: Permanent
Benefits:
Employee Assistance Programme (EAP)
NEST Pension
Benefits & Discount Portal
22 days annual leave plus Bank Holidays
Professional Training & Development
The Role (and why it matters) This isn’t just about writing bids behind a desk. It’s about being a visible, energetic advocate for The Shewsy. You will champion our work face-to-face, engaging our local Everton community while nurturing our historic, vital ties with Shrewsbury School and the Old Salopian network. You will balance persuasive in-person communication with high-quality grant writing to unlock new opportunities and bring ideas to life.
What you’ll be doing
Building Relationships & Community Engagement
Actively network and build face-to-face relationships with local businesses, community members, and potential corporate partners.
Nurture and expand our vital relationship with the Shrewsbury School community and Old Salopians to encourage legacy giving, regular donations, and matched-giving support.
Champion and support community fundraising events and campaigns, including our highly successful Big Give Christmas Challenge.
Securing Grant Funding
Build and manage a £200,000+ annual funding pipeline by researching and applying for grants from trusts and foundations.
Write high-quality, compelling, and tailored funding applications.
Maintain a live pipeline of funders, tracking applications, success rates, and deadlines.
Telling Our Story Powerfully
Turn powerful frontline youth work into compelling narratives for both written bids and in-person presentations.
Work with staff to capture impact, stories, and data to strengthen how we evidence our outcomes.
What success looks like (Year 1)
Strong, active relationships established with the Shrewsbury School community, Old Salopians, and local Everton stakeholders.
A £200k+ funding pipeline established and actively managed.
Consistent monthly/quarterly bid submissions balancing quick wins with strategic applications.
Increased repeat funding, multi-year grants, and diversified community income.
Who we’re looking for You might already be a community fundraiser, a bid writer looking to step out from behind the screen, or someone ready to step up.
Essential
Exceptional in-person communication and presentation skills, with the ability to engage diverse audiences from local residents to major donors.
Experience writing successful grant applications in the charity sector.
A track record of securing funding from trusts, foundations, or major donors.
Highly organised, able to balance desk-based bid writing with out-and-about relationship building.
Ability to work independently and make things happen.
Desirable
Experience in youth, community, or social impact organisations.
Knowledge of the Liverpool funding landscape.
Experience with community campaigns or matched-funding appeals (e.g., the Big Give).
The kind of person who thrives here
You care deeply about young people and social impact.
You are proactive, outgoing, and don’t wait to be told what to do.
You spot opportunities others miss and can turn a conversation into a compelling bid or a new partnership.
You want your work to actually make a difference.
We create a safe, welcoming space where young people and our community can grow in confidence, skills and ambition.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
We are looking for a motivated and capable individual to join our dynamic Policy and Public Affairs Team, supporting the development of credible, evidence‑based policy proposals and helping to influence UK governments and NHS organisations to adopt them.
Key tasks and responsibilities include (but are not limited to):
About You
To succeed in this role, you will need to deliver high‑quality work at pace, be well organised, eager to learn and able to build strong relationships with a wide range of stakeholders. You should have a sound understanding of quantitative and qualitative research methods, what makes impactful policy proposals and how research can be used to influence policymakers. Insight into the UK health policy landscape, including government and NHS priorities, is also important.
This role is well‑suited to someone starting their policy career, and while previous policy experience is beneficial, it is not essential as full support and development will be provided.
What We Want to Achieve
We want to see an NHS that delivers good outcomes for patients and makes the best use of available resources. Our role in this relates to the anaesthetic workforce, and we have two specific priorities:
The Package
This is a full-time, permanent position with a competitive employee benefits package, which includes (but is not limited to):
About the College
The Royal College of Anaesthetists (RCoA) is the professional body responsible for the specialty throughout the UK. We are the third largest medical royal college in the UK by membership. With a combined membership of more than 24,000 Fellows and Members, we ensure the quality of patient care by safeguarding standards in the three specialties of anaesthesia, intensive care and pain medicine.
At RCoA Equality, Diversity and Inclusion is a core part of our culture, so it is important to us that this is reflected in everything that we do. We welcome all individuals irrespective of age, race, sex, gender identity or expression, sexual orientation, ethnicity, religion or belief, disability, marital or civil partnership status, or parental and caring responsibilities to ensure we actively embrace an inclusive and representative culture that encourages, supports and celebrates our differences.
Unfortunately, due to the volume of applications, we are unable to provide detailed feedback to candidates on their application. Only short-listed applicants will be contacted after the closing date. Please note that the closing date is subject to change.
Applicants must reside and have the right to work in the UK. No agencies please.
In your cover letter, please confirm how you meet the essential (and desirable, is applicable) requirements of the role, as outlined in the Job Description.
The client requests no contact from agencies or media sales.
Client Project Manager (Capital Projects)
Full-time, Hybrid (at least 4 days per week on-site)
Permanent
£49,829 per annum
Application deadline: 12pm (midday) on Monday, 30 March 2026
About the role
The British Museum is hiring a Client Project Manager to help deliver major capital projects at the heart of one of the world's greatest cultural institutions.
This role involves leading high-profile construction and infrastructure projects within our iconic Grade I listed building. As part of the Estates and Capital Projects department, you will have the opportunity to work various projects such as our or the .
From developments to essential building and MEP upgrades, you will ensure projects are delivered safely, efficiently, and to a high standard while keeping the Museum open to millions of visitors each year. This is an exceptional opportunity for an experienced project manager who thrives in complex, multi-stakeholder environments and is motivated by the challenge of safeguarding and enhancing a nationally significant heritage estate.
Key areas of responsibility
About you
Benefits
Our Values
Our values drive everything we do, from how we handle our objects to how we work in our team to fostering a culture where everyone feels heard and empowered. These are:
Additional details
If you have any additional needs that we should be aware of to support you with your application, please provide details
The Museum also adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants
The Museum's aim is to hold a collection representative of world cultures and to ensure that the collection is housed in safety.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are recruiting a Head of HR / Business Partner to lead and deliver a best practice HR function for Flint House, ensuring the provision of high-quality, compliant and strategic people services that support operational excellence and the Charity’s mission of providing evidence-based rehabilitation to serving and retired police officers.
Reporting to CEO as a member of the Exec team, with one direct report, this role operates at both strategic and operational levels, advising Trustees, the CEO and senior leaders while ensuring effective day-to-day HR delivery across the organisation.
We are flexible and will consider applications for full time and part time. The role is very much site based due to staff base and patients, but there is potential for one day hybrid working a week.
Key responsibilities and competencies :
Successful candidate will be CIPD Level 7 or similar experience with evidence of continuing CPD.
In addition - you will have
About us :
Flint House Police Rehabilitation is a registered Charity offering rehabilitation services to ill or injured serving and retired police officers suffering from a wide variety of physical and mental health conditions. Every year we treat over 3,000 police officers. Located just outside Goring on Thames in our beautiful Flint House and set in 20 acres of ancient woodland, this key role will drive the people and culture objectives for the Charity.
We offer a comprehensive benefits package including on site free parking, lunch or breakfast, free on site gym, comprehensive EAP program, Medical Cash program, Life Assurance,36 days holiday and usual Pension benefits.
The role is very much based on site, with restricted public transport, so own car is essential.
Our mission is to deliver world class preventative and rehabilitative care for people in the police service.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Lead the future of youth opportunity in Bristol.
Drive income, build partnerships, and change young lives every day.
Young Bristol is looking for an ambitious and passionate Head of Fundraising & Communications to play a pivotal role in shaping the future of our charity and the thousands of young people we support.
This is more than a fundraising role. It’s a unique opportunity to take ownership of income generation at one of Bristol’s leading youth charities, working at a time of exciting growth as we approach our 100-year anniversary. You’ll lead our fundraising strategy, grow a diverse income portfolio, and build meaningful partnerships that directly enable young people to thrive.
Working closely with our Chief Executive, Senior Leadership Team and Trustees, you will drive sustainable income across trusts, corporates, major donors and events, while also leading communications that bring our impact to life. From powerful storytelling to strategic relationship-building, your work will ensure more young people have access to safe spaces, trusted adults, inspiring activities, and life-changing opportunities.
We’re looking for someone who combines strategic thinking with a hands-on approach — a confident communicator, relationship builder and leader who is motivated by purpose and driven to make a difference.
In return, you’ll join a values-driven, supportive team who truly believe in every young person and are committed to helping them discover what they are capable of.
If you’re ready to lead, inspire and create lasting impact across Bristol’s communities, we’d love to hear from you.
Closing date for applications is 17:00 on Wednesday 22nd April
Interviews will take place on the Wednesday 29th April, in person at our main offices. BS14 Youth Centre, Stockwood Lane, Bristol. BS14 8SJ
Closing date for applications is 17:00 on Wednesday 22nd April
Interviews will take place on the Wednesday 29th April.
“To be an outstanding provider of high-quality, community-based youth services that positively and sustainably impact the lives of young people"



The client requests no contact from agencies or media sales.
Service Manager – Helpline (Mental Health)
£35,802 per annum
Beechcroft Hub, Erdington, Birmingham
Full-Time
Permanent
Hours: 37.5 hours per week (to include some weekends/evenings)
Our client is the leading provider of mental health services in Birmingham and the West Midlands. Their vision is “Better mental health for all”.
We have an exciting opportunity for a Service Manager that is passionate about mental health to lead and manage a mental health Helpline providing advice, information and signposting to people experiencing mental health difficulties, their families, professionals and the wider public.
The Helpline was established in 2020 growing quickly to provide valuable support throughout the pandemic. The helpline now receives over 20,000 calls a year from individuals with a range of support needs across Birmingham and Solihull.
Are you a Service Manager with experience in managing a similar service?
Looking for a role that is varied, challenging and rewarding?
Their ideal candidate will have previous experience in a similar service, an excellent communicator comfortable with liaising with key stakeholders and partners. You will be resilient with the ability to find solutions to problems and think on your feet.
You will have solid experience in leading teams and delivering services.
You will harness your drive and commitment to focus on service quality, improvement and development. Working on a service that strives to be the centre of excellence in the delivery of mental health advice and information provision.
You will be comfortable managing a number of competing priorities, completing them within the timeframe to a high quality.
Benefits include an attractive defined contribution pension scheme, PayCare which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme which includes free counselling and a comprehensive training programme.
Our client is extremely proud to have a diverse workforce that is reflective of the communities that they work with. They strongly encourage applications from individuals with lived experience of mental health challenges as their perspectives enrich their teams. They are also committed to changing the ethnic diversity of their management team and particularly encourage applicants from minority communities to apply for this role.
Candidates must have the right to work in the UK for a minimum of 12 months. We are not a registered sponsor and therefore are unable to offer visa sponsorship for this position.
Their people are key to the success of the organisation, and they are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. They welcome applications from people who have experienced mental health difficulties.
The closing date for applications is Friday 10th April 2026
Interviews will take place on Wednesday 22nd April 2026
Are you looking to add great value to an already successful finance team? Do you have a strong understanding of budgeting & forecasting? Are you looking for a new challenge? If so then read on….
My client is a leading Charity with a turnover of £100m+ seeking an interim FP&A Manager on an 3–6-month temporary basis.
The main responsibilities of the interim FP&A Manager are:
This is a great opportunity for an experienced, FP&A Manager to come in and hit the ground running with an already established finance team, with an opportunity for flexible working.
My client is looking for:
My client can offer flexible working throughout the duration of the contract and an expectation of 2 days a week in the office based in central London and the rest working remotely.
Applications for this role are now under review, and the deadline could well be brought forward if the suitable candidate is found. Therefore, do not delay in submitting your application!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a Remote Role however candidates must be based in Scotland.
Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We offer more than just a career, we offer the opportunity to support our global movement in a dynamic and inclusive environment with a real focus on personal development.
We’re looking for a Head of Scotland to become a senior ambassador and strategic leader for Mary’s Meals across the nation. As Head of Scotland, you will combine a deep understanding of fundraising in local communities – including the faith landscape, education system, and community networks – with strong strategic leadership. By building trusting, long‑term relationships, you will champion the charity’s vision and inspire people, churches, schools, businesses, and local partners to join us in feeding the next hungry child.
You will lead a small team, foster volunteer leadership, and collaborate with colleagues across MMUK so that national campaigns, storytelling, and supporter journeys land meaningfully within the local context.
You will be a highly visible presence across Scotland, spending considerable time externally to open doors, build alliances, and make confident, values‑led asks. You will guide how Mary’s Meals is seen, understood, and felt in Scotland – shaping our public profile, driving sustained income growth, and building the partnerships and grassroots energy needed to grow our movement.
Key responsibilities include
To apply for the role of Head of Scotland based at Mary’s Meals UK, please follow instructions on Charity Job.
Applicants must hold full right to work in the UK and be based in Scotland.
We welcome applications from candidates of all different backgrounds and identities to apply. We are committed to building an inclusive and diverse charity providing a supportive place for you to do the best and most rewarding work of your career.
Closing date for applications is Friday, 3 April 2026.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We’re looking for an ambitious Partnerships Executive to help drive income by supporting and building profitable, long-term partnerships with individuals and organisations. Working within the Philanthropy and Partnerships team, the role of the Partnerships Executive is to deliver excellent relationship management to maximise income revenues.
To thrive in this position, you’ll need to:
• Manage a portfolio of corporate supporters <£10k ensuring they meet their maximum giving and engagement potential.
• Provide excellent relationship management and customer service support across all key audiences in partnership with the account managers.
• Deliver event support for flagship fundraisers such as our annual Dragon Boat Race, Corporate Sports Day, in-hospital volunteering opportunities and innovative Christmas campaign.
• Create fundraising and marketing materials, in partnership with the marketing and communications team, to drive new supporters and support existing partners. Including leading on a regular external Philanthropy and Partnerships newsletter.
• Provide operational support to the philanthropy and partnerships team, including desk based research and database management and reporting.
• Respond to fundraising queries (email and telephone) promptly and efficiently.
• Manage the philanthropy and partnerships teams’ presence on social media, including creating content which helps to promote impact, the charity and supporters.
• Support the team to deliver remarkable stewardship of all donors, including the management of our banking and thanking process and helping to create bespoke impact reports and materials.
• Ensure accurate and up-to-date records of activities and communications are captured on our CRM database (Salesforce) along with regular reporting.
• Provide general administrative support to the philanthropy and partnerships team as and when required.
• Build and maintain records of recognition milestones for supporters providing monthly reports to wider team for stewardship activity.
What we offer:
Flexible and hybrid working to support work-life balance
Generous annual leave entitlement with additional leave for long service
Enhanced sick pay
Enhanced Maternity Pay
Employee Assistance Program and Lifestyle Savings
Free flu jabs
Cycle to work scheme
Charity events throughout the year
Employer enhanced auto-enrolment pension scheme with 8% employer contribution
Ongoing commitment to education and professional development
The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.
If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it.
We will be interviewing for this role on Thursday 16th April at our Charity Office based in Birmingham City Centre.
Making A Difference

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a brilliant Fundraising Manager to devise and deliver strategies to raise money, including for Global’s annual Make Some Noise Appeal. This exciting, project-led role spans mass-participation initiatives, high-profile presenter challenges, events, delivering partnership content, innovation – and lots more. You will be working across some of the UK’s best-loved radio and media brands, including Heart, Capital, Smooth, Classic FM, LBC and Radio X.
A strong background in events, content creation or project management is essential. You do not necessarily need to have prior charity experience.
As a Fundraising Manager, you will:
Lead fundraising projects and events across Global’s and Make Some Noise’s platforms, creating compelling, income-generating content.
Account manage stakeholders at Global and externally through their fundraising plans.
Be equally at home coming up with creative ideas and using mass data to spot patterns and look for opportunities.
Key Responsibilities
Project Leadership (60%):
Manage key relationships with stakeholders e.g. radio programming leadership.
Develop a range of fundraising campaigns, ensuring seamless execution and strong ROI.
Lead the delivery of fundraising projects across radio and other platforms through clear communication, strong collaboration and excellent stakeholder management.
Innovate new fundraising methods aligned with Global’s platforms and charity objectives.
Work with our partnerships and marketing teams to develop and implement community and corporate fundraising content across Global’s and Make Some Noise’s platforms
Operational Management (40%):
Ensure compliance with guidelines and best practices in all money-raising initiatives.
Set up fundraising mechanisms and input data as needed to support campaigns
Recruit and line manage staff as needed during peak periods.
What You’ll Love About This Role
Think Big: Work with some of the UK’s biggest media brands and famous presenters.
Own It: Take responsibility for creating exceptional campaigns that raise money and make an impact in communities across the UK.
Keep It Simple: Streamlining processes for efficiency and effectiveness in fundraising operations.
Better Together: Collaborate with a passionate, knowledgeable, and supportive team.
What Success Looks Like
In your first few months, you’ll have:
Understood the status of current fundraising activities and built strong stakeholder relationships.
Developed project delivery strategies and proposed innovative approaches.
Analysed fundraising systems and implemented improvements to enhance efficiency.
Monitored income, updated budget forecasts, and delivered insight-driven recommendations.
Represented Make Some Noise through meeting supported charities.
What You’ll Need
Project Management Expertise: At least three years’ experience managing projects in a charity, media, or events context.
Data Insight: Strong working knowledge of Excel or similar and a track record of using data for actionable insights.
Creativity & Innovation: A knack for developing unique fundraising ideas backed by robust processes.
Leadership Skills: Proven experience as a strong manager, inspiring and supporting team members.
Agility & Organisation: Ability to meet demanding deadlines and adapt plans to changing circumstances.
Multi-Platform Experience: Comfortable collaborating across audio, digital, social, and video platforms.
Passion for Radio: A deep understanding of editorial values and enthusiasm for the medium.
Resilience & Positivity: An ability to come up with solutions and think quickly to take advantage of opportunities.
Budgeting, Reporting & Compliance Savvy: You will know how to draw up a budget for events, assess ROI, report progress and ensure that Ts&Cs and rules are followed.
About Sophie Hayes Foundation
Sophie Hayes Foundation is a small but mighty charity supporting women survivors of modern slavery and human trafficking as they rebuild their independent lives, free from re exploitation for the long-term.
We provide an employability programme which enables survivors to rediscover their skills, build their confidence and sense of purpose, develop workplace skills, and open up opportunities for work placements or volunteering. We also offer a conversational English course, a digital skills programme, and run a survivor network CREW (Creative Resilient Empowered Women).
We do all we can to meet survivors where they are in a complex system, flexing and adapting to need as it arises. We also do not accept a system which fails survivors, leaving them at risk of re-exploitation, and engage in policy and advocacy campaigns based on our lived and learnt experience.
In the words of our participants, “The Programme changed my life’s trajectory. We explored our purpose and discussed the idea of work and career as a central part. Sophie Hayes Foundation should not underestimate how much it plays a big role in people's lives.”
About the Role
We can’t do any of this work without brilliant and concerted fundraising efforts. SHF is independent and relies on funds from grant-making bodies, individuals, and businesses in our supporter community.
This role will be at the forefront of the realisation of SHF’s bold strategic ambitions. You will work alongside our small and dynamic executive team to unlock growth, develop new approaches and communicate our impact.
You will build a lead small, effective and positive fundraising and communications team.
You will develop deep and meaningful relationships with the individuals and organisations while support SHF’s work – and new supporters we have not met yet.
You will be hands on, getting stuck into grant applications, prospecting, communicating, and developing new engagement programmes.
We know small charity fundraising is no mean feat – you will get all the support and engagement you need from the SHF team and Board to do you very best work, in a hugely meaningful context.
You will have the opportunity to get involved in any and all parts of the organisation’s work, including policy advocacy, lived and learnt experience co-design, research and service delivery.
If you are an energetic, positive, collaborative and experienced fundraiser, we can’t wait to hear from you! You can find out more about the mission and values of Sophie Hayes Foundation our website:
Objectives
FUNDRAISING
COMMUNICATIONS
MANAGEMENT
Do you have proven administrative experience plus a genuine interest in building a career in the Human resources field? Then join Shelter as a HR Services Administrator and you could soon be playing a pivotal role at the heart of our HR Delivery team.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the team
Shelter’s HR Delivery team is part of a Strategic Enablement directorate that brings together core support functions such as HR Delivery, Finance, Tech & Data, Governance, Planning and Property. Our role is to partner, support and advise over 1,300 staff on employee relations issues. We also manage restructures and transfers, employee engagement, reward and recognition, staff development and resourcing and payroll processes and ensure effective HR policies and procedures are developed and evaluated.
About the role
As an HR Services Administrator, we’ll rely on you to help the team to deliver a great customer service experience and provide administrative support on HR and Payroll matters to internal and external customers alike. Indeed, you’ll be a key member of the team that’s the first point of contact with HR via our HR enquiries service desk and phoneline, supports employee lifecycle administration and works closely with the payroll team to ensure delivery against key payroll timescales. Answering queries and signposting to the right answers, keeping our Intranet HR Hub up to date with our policies, completing any contracts and other activity associated with changes as notified by Line Managers and processing data within our HR Information System (we use Access PeopleXD) – all are aspects of this interesting and varied role.
Role Specifics
Already with some relevant experience (ideally HR, but we’ll consider other administrative experience too) you have a real commitment to continuous professional development and want to develop your skills and knowledge within the HR area. You’re also motivated to deliver excellence in what you do within a team of like-minded colleagues who are dedicated to providing a timely and excellent people first focused service. Highly organised, with meticulous attention to detail, you have what it takes to manage different workstreams in a fast-paced environment, often with conflicting priorities. Last but not least, you have good office IT skills, including a good working knowledge of Word, Excel and PowerPoint.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Worker to play a pivotal role in our Crisis Alternative Service in Redbridge.
Sounds great, what will I be doing?
The role focuses on providing high-quality support to individuals in mental health crisis. You will assist clients during their stay, helping to reduce immediate distress and develop plans to prevent future crises. This includes working collaboratively with statutory and voluntary mental health services to ensure effective, multi-agency support. All interventions should reflect the organisation's values and commitment to recovery, co-production, and person-centred care, while following established policies and procedures. This role requires you to work from 5pm -11pm, including weekends.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
You will have demonstrable experience supporting individuals with mental health and/or dual diagnosis needs, with a strong understanding of a range of mental health conditions, crisis management, and how to communicate with dignity and respect. You will be knowledgeable in relevant mental health legislation, including CPA processes, and committed to recovery-focused approaches. Able to work both independently and as part of a team, you will support and induct peer staff and volunteers while working effectively with statutory services such as the NHS. You will have a good awareness of health and safety and safeguarding responsibilities, alongside strong IT, literacy, and numeracy skills to maintain clear and accurate records. Flexibility is essential, as the role requires working across a shift pattern to include weekends.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



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