Head Of Finance Jobs

About the Youth Endowment Fund 

We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.  

The Youth Endowment Fund (YEF) is a charity with a £200m endowment and a mission that matters. We exist to prevent children becoming involved in violence. We do this by funding great initiatives, leading cutting-edge research and working for change - scaling up and spreading the practices that make a difference. 

The Chief Operating Officer (COO) has a critical role in ensuring we succeed in this work. You have a key leadership role in overseeing the overall health of the Fund in partnership with the Executive Director. The role oversees our finances, people management and – for the right candidate –much of our grant-making and project management. 

Key responsibilities 

You’ll lead on key organisational governance processes and ensure the Fund makes wise decisions, by:  

• Being a leading member of our Directors’ team, overseeing all elements of the Fund’s work.

• Ensuring that the Fund operates as efficiently and effectively as possible by prioritising the right activities and matching resources to deliver on our mission.

• Ensuring we have the right long, medium and short-term financial plans in place and that we maintain close control over our financial decisions and spend. 

• Informing our Board and our Risk and Audit Committee on our financial performance and risk.

• Ensuring the Fund’s investments are well managed through supporting the Endowment Investment Committee (this does not require investment experience). 

• Managing our Grants and Evaluation Committee (this decides which evaluations we should fund) and ensuring it operates effectively. 

• Ensuring that any ambiguities in the organisation are identified and removed. 

You make sure that the Fund has the people, tools and resources in place to excel. This will require us to:  

• Hire, develop and inspire the very best people: Managing our Head of People, you will ensure that we hire the best possible staff, compensate them appropriately, provide necessary and effective training, maintain a strong focus on staff well-being, manage and develop staff effectively and address poor performance when required. 

• Provide staff with the tools they need to perform: Managing our Head of Grant Operations, you will ensure that we have the tools we need to deliver, including management information, databases, systems and processes and office facilities. 

• Track performance: Track performance against our goals efficiently and effectively, championing a system of accountability and action to review, identify and empower the right people to act on delivering according to the plan. 

Working with colleagues, you’ll ensure we award grants, manage grantees and oversee evaluations efficiently and effectively. This will require us to: 

• Make excellent decisions about our grants: Working with – and potentially managing1 - the Assistant Director for Programmes, Impact and Partnerships, you will help to ensure that our processes for assessing funding applications achieve our organisational priorities for evidence generation. This requires you to understand what partners are trying to do, whether it’s likely to work, whether it will help us build an accessible and trusted body of knowledge, and whether we can build on it to make long-term change happen. 

• Evaluate our programmes: Working with - and potentially managing - the Assistant Director of Evaluation, you will help to ensure that we select and partner with high-quality evaluators to understand how well different activities work.

• Ensuring the team maintains effective monitoring processes: Working with your team, you will develop the necessary skills, processes and decision-making processes to identify when things aren’t going to plan and respond accordingly.

• Build strong relationships with your external partners: You and your team will build strong, trusting relationships with the projects the YEF funds and the evaluators that we work with. Your team will be known for being attentive yet assertive and measured and efficient in the reporting information we expect. You will become well connected in the sectors that we are working in.

• Identify opportunities to scale up projects: You will be proactive in identifying projects that would benefit from capacity development support or that may be ready to scale up their work, collaborating with Impetus to deliver on this. 

In support of these goals you will also 

• Lead and build a team that is so much more than the sum of its parts: Working with your direct reports you will build a culture that brings the very best of the different skill sets and approaches in your team. You will lead this team, providing exceptional direction, culture and clarity. 

• Make it easy to be effective when working in your team: You will bring clarity, lean processes, clear accountabilities, timely decision-making and effective systems so that people working in your team comment on how easy it is to get things done. 

• See your primary team as the Directors team: As a core member of the Directors team, you will be part of making the most important decisions about the short-term and long-term strategy of the Fund. You will build and model the culture and values that we need to make a real difference. You will leave ego at home and look to make the rest of this team a great success. 

Person specification 

• You are excellent at leading on finance in an organisation: You find it easy and straightforward to develop and oversee, large organisational budgets and ensure timely preparation of management accounts. You’re excellent at financial forecasting and understand how to make judgements and recommendations based on future scenario planning. You have experience reporting to Boards on financial performance and health, and leading on organisational external audits.

• You are strategic about finance: You’ve got real skill in distilling complex financial information into simple, easy to understand reports and presentations that enable good decision-making. You see your knowledge of finance as a way to serve Director-level colleagues with overall decision-making. You also understand how to navigate competing priorities and how to calculate and articulate risk and reward, knowing few decisions are straightforward.

• You get teams to use data well: You understand that accurate data and excellent management information tools enable good decision-making. You understand how management information databases (like Salesforce) work and would be able to maintain and build a culture of recording data and maintaining data quality within big teams. Ideally, you have experience working directly with Salesforce.

• You get things done and are brilliant at improving things: In previous jobs, you have held significant responsibility for ensuring challenging projects are delivered on time. You like finding ways to make things operate better for everyone. You are excellent at designing and putting in place effective systems and processes.

• You are a low ego and effective leader: You have a track record of building and leading effective teams. You are thoughtful about how to get a team working well and people tend to warm to you and respect you. You are not afraid of managing someone brighter and better than you or of addressing poor performance. You leave ego at home. You work very well in a team. You like taking responsibility for things. You can balance the task, the individual and the team. 

• You are interested and experienced in both staff development and financial planning: You are equally at home thinking about the processes and approach we need to recruit and develop great staff as you are thinking about how we control our expenditure and report our finances.

• You learn fast but remain humble: You are quick at getting your head around things. It wouldn't faze you to have responsibility for organising things that are new to you as long as you have an expert to ask advice from. You like learning and developing. You know how much you don't know as well as what you do.

• You are interested and thoughtful about grant-making and evaluation: You may not be an expert in grant-making, but you have experience of how charities think and approach applications for money. You have enough cynicism to know how these things can go wrong, but not so much that you can’t make them go right. You may not be an expert in evaluation, but you care about finding out what works.

• You are an excellent strategic thinker: People say that you are good at seeing the big picture as well as the detail. You have experience of wrestling into place a strategy for a project or organisation. You would be able to describe the strategy of the work you are leading at the moment. You are able to see things from different points of view. 

While it’s not a criteria, we’re especially interested to hear from applicants who have lived experience of youth violence. 

It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.

All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however, the organisation may employ positive action where candidates from underrepresented groups can demonstrate their ability to perform the role equally well. 

Additional benefits include 

£1,000 professional development budget annually, 28 days plus Bank Holidays, four half days for volunteering activities. 

If you’re interested  

To apply, please send a CV and cover letter, and complete the monitoring form click on "Apply for this job" button by 5pm, Friday 31st May 2024. 

We will plan to host the first round of interviews the week commencing the 3rd June 2024. 

You’ll be required to provide proof of your eligibility to work in the UK. As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at the interview stage.  

Your data 

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area. 
 
The people we are looking for do not discriminate and we believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background. 

Head of Ageism Campaign (Maternity Cover)

· Maternity cover

· Salary £58,807 per annum

·Full-time (37.5 hours per week) 

· Flexible working options will be supported.

· Central London Office and Hybrid working

We offer a pension scheme with employer contribution up to 10%, in addition you’ll receive 28 days holiday plus bank holidays (pro-rata), 24-hour access to a comprehensive employee assistance programme, cycle to work scheme and season ticket loan scheme and other benefits.

About the role

The Centre for Ageing Better launched the first ever campaign focusing on ageism in January 2024.

Ageism is the most widespread form of discrimination in the UK. And it will impact us all at some point, particularly as we get older. Ageism affects how society sees older people: they’re often reduced to offensive stereotypes, patronised, or treated as a burden. And it even affects how we see ourselves. As the years progress, we start to believe what we read, see and hear, and come to think that we’re ‘past it’.

The Head of Ageism Campaign plays a key role in a small team responsible for planning and delivering a nationwide public-facing campaign to bring an end to ageism in England. The public-facing campaign is one strand of a wider ‘age-friendly’ social movement aimed to make people think, feel and act differently about ageing, which will work on a number of levels and with a range of different audiences.

Under the direction of the Director of Communications & Policy and with an expert external consultant, this role is responsible for planning, delivering, measuring and iterating campaign activities that lead to measurable changes in attitudes and behaviour amongst the public.

The campaign will position Ageing Better as a thought leader and expert on ageism in England and mobilise the public and stakeholders around key activity and campaign moments, working at a national, regional and local level.

The postholder will jointly manage a creative agency to deliver phase two of our mass marketing campaign, ‘always on’ activity, and a moment of collective action once a year for warm audiences and ambassadors for the campaign.

About you

You are a passionate and committed campaigner, determined to create societal change.

You will have excellent experience in campaigning techniques and communications, with first-class writing skills. You will understand how to influence the public and move people along a behaviour/attitude change journey.

You will be comfortable working across the full marcomms mix and using different channels and platforms to reach audiences.

You will have great project management skills and will love keeping a project on track. 

About us

The Centre for Ageing Better is a charitable foundation funded by The National Lottery Community Fund and part of the government’s What Works Network

Everyone has the right to a good life as they get older and our whole society benefits when people are able to age well. But far too many people face huge barriers, and as a result are living in bad housing, dealing with poverty and poor health and made to feel invisible in their communities and society.

The Centre for Ageing Better is pioneering ways to make ageing better a reality for everyone. Its key areas of work include challenging ageism and building a nationwide Age-friendly Movement, creating Age-friendly Employment and Age-friendly Homes.

We are striving to create an organisation that reflects our society and the communities we serve. A workplace where everyone feels empowered and where diversity of background and thought is celebrated. We know there is more work to be done and are committed to continuing to improve our practice around Equality, Diversity, and Inclusion.

We very much welcome applications from minority groups and those underrepresented in our workforce. This especially includes people from Black, Asian and Minority Ethnic backgrounds, LGBT+ people, and Disabled people.

We are a Positive Action employer, therefore in recruitment where two candidates are ‘as qualified as’ each other, we will favour a candidate from any group identified as currently underrepresented in our team based on protected characteristics as outlined in the Equality Act 2010.

The closing date for this role is 11:59pm on 3rd May, with in- person interviews to take place during week commencing 13th May

Job Title - Head of Fundraising and Philanthropy

• Reports to the CEO
• Responsible for the Senior Fundraising Manager
• Location - London (EC1V 0JR)/ Remote
• Full time (35 hours)
• Salary £58 - 60k (including London weighting)
• Annual leave - 25 days (rising to 30 days after 5 years) + 2 additional days + office closure between Christmas and New Year, in addition to public bank holidays.
• Other benefits - 7% employer pension contribution, cycle to work scheme and employee assistance programme.

Introduction

The Prison Reform Trust (PRT) was founded in 1981 to inform public debate and improve prison conditions and the treatment of prisoners, amidst concerns about a projected prison population of 48,000 by 1984. Fast forward to today, the prison population in England and Wales is almost 87,000 and is projected to rise to 106,300 by March 2027. We overuse prison for non-violent and persistent crime, and we choose to send people to prison for a long time, and it continues to grow.

Our mission is clear. We are working to create a just, humane and effective prison system by influencing decision-makers opinion formers and the public to 1) reduce the use of prison; 2) Improve conditions for prisoners and, 3) promote equality and human rights in the criminal justice system.

Income in 2023 was £2.06 million, with most of our income portfolio reliant on trusts and foundations. We have just been through a strategic development period and as a part of that we have uncovered significant untapped potential for philanthropic and relational based income growth. We are now seeking a newly designed, ‘Head of Fundraising and Philanthropy’ to lead the whole fundraising programme, but with a specific focus on developing the philanthropy and corporate programme to take Prison Reform Trust to the next level.

You will be a seasoned relational fundraiser, have entrepreneurial flair, be creative and have the ability to influence at the highest of levels. If this sounds like you, you will be joining a reputable organisation with exceptional leadership, extensive networks and you will have the opportunity to grow and lead a small team as well as being a part of senior management.

Overall aim

· To maximise and grow Prison Reform Trust’s income by leading and implementing the fundraising strategy, ensuring targets are met and exceeded and in line with evolving needs, with a particular focus on unrestricted and core income growth

· To lead on identifying, researching, proposal writing and engaging donors in a relational manner including, philanthropists, family foundations, trusts, corporates, low level individuals and senior volunteers.

· To lead and focus on building relationships with existing, lapsed and new donors to maximise long term income for PRT

· Effective management of fundraising campaigns and donor touchpoints, providing excellence in stewardship and excelling in cultivation tactics to move donors along the journey

Key responsibilities

Leadership, strategy, planning and reporting

· Developing, implementing and performance managing the fundraising strategy in line with PRT’s organisational strategy to ensure income growth and diversification across all income streams

· Develop, manage and monitor the fundraising budget and financial targets with a particular focus on maintaining a healthy unrestricted to restricted income profile to ensure future investment into the fundraising programme

· As a member of the Senior Management Team, regular reporting to Senior Leadership Team and Board

Fundraising and Philanthropy

· Build deep and rich relationships with donors and funders, ensuring that stewardship is best-in-class to maximise each partnership to its full potential

· To utilise PRT’s network to build and grow a new philanthropy and partnerships programme at PRT

· Aligned with PRT’s strategic funding priorities and core work, develop proposals and bids for large scale, multi-year funding opportunities

· To lead on new business opportunities for fundraising at PRT. This includes identifying and qualifying prospects and partners, network mapping and cultivating them to their first gift with support from the development manager to take the relationships forward

· Oversee the management of grant funded projects to ensure that they are being delivered to the highest quality standard to meet donor requirements and reporting to be submitted on time

· Lead and oversee the development and delivery of fundraising products and activating activity

General

· Maintain excellent working relationships with other teams within the organisation especially service delivery, campaigns and finance

· Assist in developing and maintaining an effective website so donors have a seamless user experience

· Positively contribute to the effective running of the organisation including taking an active role in the management team

· Undertake any other relevant duties or responsibilities delegated by the CEO or Deputy Director

· Ability to work outside normal office hours/flexibility for events and networking opportunities

· Responsible for maintaining key fundraising memberships and ownership of fundraising policies and procedures

Key result areas

· Focus on building a new philanthropy and partnerships programme to diversify the existing fundraising programme (Trusts & Foundations and individual giving) to drive unrestricted growth and the financial strength of PRT

· Strategic prioritisation of staff time that will yield greatest results and maximise ROI for the long term

· Securing gifts and donations, and working with senior volunteers to support the ‘ask’

· Exceptional leadership, creating a robust programme that is rigorously measured to continuously improve the fundraising programme

· Leading and managing an experienced Senior Fundraising Manager, and supporting their growth

Experience and qualifications

Essential:

· Extensive experience in a senior fundraising role, with a focus on unrestricted giving

· Extensive experience and a proven track record of delivering and growing income from philanthropists (5 and 6 figure gifts)

· Experience of raising money from companies (5 and 6 figure gifts)

· Evidenced experience in cultivating and building relationships with donors / supporters and stewarding key funders

· Experience of overseeing a trusts and foundations programme

Desirable:

· Experience of working with Trusts and Foundations and large scale charitable trusts

· Experience of building joint bids in consortiums

· Fundraising qualification

Knowledge

Essential:

· Knowledge of the voluntary sector, including market and donor trends

· Knowledge of family foundations, ESG/CSR and grant giving bodies

Desirable:

· Understanding of criminal justice sector

Skills

Essential:

· Excellent communication skills, both verbal and written, with the presence and authority required to speak at senior levels.

· Ability to work as a part of a team and on own initiative

· Strong planning and ability to deliver to deadlines

· Ability to prioritise and to say no when opportunities and requests do not maximise the value of your time

· Experience of using Microsoft 365

· Strong people skills for building relationships and networking with external stakeholder, team members and key contacts

· Strategic thinker with the ability to multitask

· Experience of staff management

· Experience of using fundraising databases for financial and relationship management

Desirable:

· Experience of delivering fundraising events

· Experience of working with corporate donors to maximise pro-bono opportunities

Personality style and behaviour

Essential:

· A genuine and enthusiastic commitment to the Values, Vision and Goals of the Prison Reform Trust

· Confidence in external facing activity for example and being an active spokesperson for PRT for fundraising activity and general media for PRT

Equality and diversity

PRT is an equal opportunities employer. We also have a fair and inclusive culture and seek to reflect the diversity in prisons and the people we represent. If you meet the person specification, we encourage you to apply, and particularly welcome applications from those with Black, Asian, and Ethnic Minority backgrounds, (BAME) as we believe these groups may be underrepresented in prison reform work.

We welcome applications from anyone who may have direct experience of prison.

How to apply

If you would like an informal chat about the role please contact our CEO, Pia Sinha.

To apply please send your CV and covering letter addressing how you meet the above criteria to by Tuesday 7th May 2024.

Interviews will be held at our offices at 15 Northburgh Street, London EC1V 0JR on;

Stage 1: Thursday 23rd and Friday 24th May

Stage 2: Friday 7th June.

Thank you for your interest in working for the Prison Reform Trust.

Head of Wellbeing and Grants – The Solicitors’ Charity

We’re looking for a Head of Wellbeing and Grants to provide collaborative leadership to the Wellbeing and Grants Team and its operations, which are the centre of the Charity’s core charitable activities. As well as running a personal caseload, you’ll work with the team to develop a systematic approach/methodology to case management practice and review, rooted in case management best practice.

Salary c£56,500 to c£63,500 rising to c£57,500 to £64,500 after a 6-month probationary period. The point on these salary ranges at which you will be paid is dependent on your location.

Flexible working arrangements are possible, including homeworking with occasional attendance in person at meetings, largely in central London. Most staff work from home, though we also have an office in southwest London (SW12).

The Head of Wellbeing and Grants role

We have recently agreed our strategy for 2024-2026 and one of the focus areas will be, with the CEO and others, to ensure the successful implementation of the 3-year Strategy, focussing on the Wellbeing and Grants aspects of the strategic aims.

As holder of this senior role, you will lead in collaboratively designing and implementing a consistent methodology for, and systematic approach to, new and existing clients contacting the Charity. You’ll also ensure that the tools and technology used to do this are in place, used consistently and reviewed regularly. As well as management oversight of the Wellbeing and Grants Team, you will also hold a personal caseload and be expected to support Case Managers with particularly challenging cases.

We’re looking for someone with at least 10 years’ experience in casework practice in a client support or advice setting dealing with conversations with people with complex needs and sometimes in distress.  And with at least 3-5 years’ experience in leading/managing a client support function like casework or grants/awards team.

Other key demonstrable skills and experience include having completed other relevant qualifications/training and courses in the sphere of advice and support work e.g. counselling, case management practice, therapeutic approaches et al.

Why should you join us at The Solicitors’ Charity?

We are a small (but growing), friendly, largely virtual organisation with an enthusiastic, skilled, and experienced workforce. We are excited to have finalised our new strategy that will ensure we embed a holistic approach to improving the wellbeing of solicitors in need and their dependents.

Besides competitive salaries we have generous pension arrangements (up to 10% matched employer/employee contributions) and holiday entitlement (30 days plus Bank Holidays for a full-time member of the team, and an additional day on or near your birthday). There are Employee Assistance and staff discounts programmes in place, and we are flexible about working arrangements (hours and location). We also are piloting a Wellbeing Award of up to £500/year.

To apply:

i) please send a concise CV (2-3 pages) plus

ii) a covering letter of no more than 2 pages fully and clearly explaining how you meet each of the criteria set out in the job description and person specification to the address given in HOW TO APPLY

Deadline: Noon on Weds 15th May 2024.

Please also address any questions to this email account.

Initial interviews: 24th May 2024 (tbc).

These may be held online. Please note, if we receive a high number of applications, we may close this advertisement early. We encourage you to complete your application as soon as possible to avoid disappointment.

We are looking for an experienced leader with a strong track record in contract performance and people management to oversee our project activity at Action Foundation and join our Senior Management Team. We need an individual who is analytical, innovative, and able to undertake a collaborative and strategic approach to developing the charity’s services.

The successful candidate will demonstrate their experience in project management and leadership, developing networks and partnerships and have a strong awareness of the issues facing asylum seekers and refugees.

Action Foundation is an award-winning charity that supports and empowers asylum seekers, refugees and migrants in the North East to overcome immediate barriers, integrate with the community, and build skills for the future. We are an equal opportunity employer and welcome applications from all sectors of the community.

We operate hybrid working and flexible hours to accommodate a healthy work-life balance. Our offices at the CastleGate are situated close to Newcastle’s vibrant Quayside.

Essential information

Hours: 35 hours per week (full time)

Salary: £42,478 – £47,903 per annum plus 6% pension contribution

Annual leave: 28 days + English Bank Holidays

Contract: Permanent, subject to passing a 3-month probation

Application deadline: Midnight Monday 6th May 2024

Interview dates: Week commencing Monday 13th May 2024 at Action Foundation, Newcastle, NE1 2JQ

Pleaes refer to the attachment for the job description

To apply please submit:

• An up-to-date CV
• A supporting statement of no more than 400 words detailing your suitability for the role in reference to the Key Competencies in the Job Description

Details of email address to send completed CV and supporting statement is available on the Action Foundation website.

If you have any queries or would like an informal chat about the role, please contact Duncan McAuley and provide contact details. Details available on Action Foundation website.

Springfield Advice & Law Centre is a community based legal practice and a registered charity. We were formed in 1982 when we were set up to serve the mental health community.  We are based mainly on the site of Springfield University Hospital Mental Health NHS Trust.  Springfield Law Centre is unique as a working model of a health justice partnership.

We are seeking a for a new Director & Head of Legal Practice to take forward this unique, niche Law Centre.  There is an opportunity for expanding the work of the Law Centre and showcasing the worth of health justice partnerships.We are looking for an energetic and compassionate lawyer with a broad experience of either housing or community care casework and representation, who is capable of being a legal aid category supervisor in either area, who has the confidence to lead the team and to develop it so that we can continue to make a real difference within the community.

Qualifications and experience

1. 5 years’ PQE qualified lawyer, with demonstrable experience of management at a senior level.
2. Ability to meet the supervisor for the Legal Aid Agency contract in either housing or community care.
3. A track record of implementing and managing change. 
4. A track record of leading and motivating others demonstrating strong people skills.
5. A track record of innovation and problem solving.
6. Appropriate skills and experience that demonstrate an ability and commitment to manage staff effectively. This should include support, supervision, and appraisal and performance management.
7. Appropriate skills and experience to effectively handle and manage complaints.
8. Experience of managing a Legal Aid Agency Contract and Legal Help matters, with billing targets.
9. Ability to bill all types of legally-aided work and to report to the Legal Aid Agency.
10. Ability to manage a varied caseload of sufficient, appropriate matters to meet the billing target in place.
11. Ability to draft appropriate documentation in your specialist area of law.
12. Experience of giving successful training or talks, for example giving presentations, or
13. representing clients before Courts or Tribunals.
14. Skills
15. Ability to take an active role in, leading the direction of the Law Centre, developing new strategies and raising profile.
16. Ability to manage the Lexcel Quality Mark and ensure that systems and standards are maintained across the organisation so that audits are passed.
17. Ability to understand the financial viability of the Law Centre.
18. Ability to report effectively to funders and to monitor progress against grant funded projects.
19. Commitment to equality and diversity as set out in the principles and policies of the Law Centre.
20. Ability to be self-servicing: you will be expected to manage most of your own typing, filing and billing of Legal Help/Aid cases to comply with LAA requirements.
21. Ability to prioritise your workload with minimum supervision.
22. Excellent communication skills: you must be able to relate well to colleagues, clients and third parties, in person, in writing and on the telephone, despite the pressures of the role.
23. You must be very well organised, with excellent ICT skills, in order to work well under pressure without compromising standards.
24. Ability to work flexibly and outside regular office hours including attending and reporting to the trustees on the progress of the Law Centre.

Consideration will be given to requests for flexible or family friendly hours of work to include job share, part time working or specific proposals. The Management Committee consider the range and number of duties to be a full-time role and that any reduction from a full-time role will result in a division of duties to accommodate all aspects of the Law Centre’s needs and aspirations.

Are you ready to lead strategic operations and contracts for a dynamic mental health charity? Off the Record is an award-winning young people’s mental health charity offering a range of support services for children and young people across the vibrant and diverse area of London Boroughs of Croydon, Sutton and Merton.

We’re recruiting a Head of Contracts & Operations to play a crucial role in the strategic management and oversight of our central services, including finance, administration, data, and premises. You'll lead a team and carry senior management responsibility for these areas.

If you have at least 3 years' experience in senior technical management, excellent organizational skills, and a passion for making a difference, we want to hear from you. Take the next step in your career and contribute to our mission of supporting young people's mental health by visiting our website to access the application pack. Completed applications should be returned to us via email by midday on Monday 29th April 2024.

This is a full-time position, with the possibility of reduced hours (min 30 hpw/4days) and is office-based in Croydon. Salary is £45,594 inclusive of Outer London Weighting and a range of other benefits.

If you have any further questions please email recruitment or visit our website for more information about our services. 

King’s College London offers an intellectually stimulating environment, where staff are dedicated to the advancement of knowledge and learning in the service of society. We are a multi-faculty institution, providing high-quality research, education and innovation across the social sciences, humanities, health, law, dentistry, and sciences. As a member of the Russell Group, we are committed to maintaining the highest standards in research and education.

The Finance, Procurement, Strategic Planning and Analytics directorate, led by the Chief Financial Officer / VP (Finance), comprises c.150 roles located across our campuses in central London.  The Finance department of c.100 roles provides various accounting, assurance, advisory, decision support and financial processing functions for the whole university.

The Director of Finance Business Partnering (Operations) is a critical role within the Financial Strategy, Planning & Performance division that will lead, develop and deliver high quality finance business partnering and decision support to all the central services of the university, including providing financial planning, reporting and insight across revenue and capital funded activity. 

You will support the senior Director of the Financial Strategy, Planning & Performance function in development and improvement projects. Examples include the development of a professional competencies framework to support career progression and performance at all levels, supported by learning and development opportunities, improving key processes, resource allocation and financial planning methodologies, and reporting on financial performance.

As part of the function’s senior management team, this role will lead a team of finance business partners who will provide outstanding partnering services to our central services including large functions such as Estates and Facilities, IT, Students & Education, Research Management and on other crucial ‘head office’ activities. Working closely with the corporate reporting team on the provision of management accounts, you will lead on financial performance support in-year and across our three-year financial planning framework. You will also undertake and provide professional support to your team on business partnering skills, financial modelling, business case development and financial appraisals. You will play a wider role as a senior member of the finance leadership team on cross-college initiatives and be asked to deputise for the senior Director of the division or their peers.

It is an exciting time to join the university as we are making a step change in our support and advice, particularly to directorate heads and our Senior Vice Principal (Operations), and onwards through the leadership roles across the central service directorates where financial and operational decisions are made.

This is a full time post (36 Hours per week), and you will be offered an indefinite contract. We work in a hybrid way and there is an expectation of being able to work at least three days a week in our offices to help facilitate a collaborative working culture.

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

1. Professional Accountancy Qualification

2. Highly resilient with the ability to run multiple objectives, large senior teams and complex political processes concurrently

3. Exceptional understanding of running and leading financial planning, monitoring, forecasting and business partnering in a complex and large organisation

4. Exceptional leadership skills and a service approach in your professional work

5. Ability to operate and deliver change and improvements in a complex organisational environment

6. Exceptional business case financial appraisal and modelling skills

7. Ability to communicate clearly and effectively in the written word and in person in a variety of formats including committee presentations and policy documentation

8. Numerate and IT literate with the ability to use the standard suite of office software together with excellent knowledge of one or more corporate finance/ERP and reporting systems

9. Significant recent experience of leading business partnering, financial support and advice functions and services

10. Experience of designing, delivering and improving capital planning and reporting processes

11. Leading teams to achieve complex and competing objectives over a variety of time horizons in partnership with other technical leads and partnered areas.

12. Ability to build and manage internal and external relationships

13. Self-management and ability to work independently to meet deadlines

14. Attention to detail and working to a high-level of accuracy

Desirable criteria

1. Degree level qualification

2. Leadership of technical / professional staff who manage their own work and activities

3. Experience of having worked in or with the university sector

We pride ourselves on being inclusive and welcoming. We embrace diversity and want everyone to feel that they belong and are connected to others in our community.

We are committed to working with our staff and unions on these and other issues, to continue to support our people and to develop a diverse and inclusive culture at King's. We have a strong equality, diversity and inclusion agenda and would expect the post holder to demonstrate these values. 

We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. The deadline for applications is Sunday 19th May 2024. If you would like to discuss the role, please get in touch with Bryony Thomas via the Allen Lane agency website.

Shortlisting will complete late May and may include an initial conversation with Allen Lane, our recruitment partner for this role. First stage interviews with King’s College London are planned for early June.

We are not able to offer sponsorship for candidates for this role who do not currently possess the right to work in the UK.

The Head of Omnichannel and Customer Experience is accountable for leading Scope's ecommerce business into our next stage of growth and turning this into a future significant income stream for the charity.

The role

Develop and drive the implementation of an eCommerce strategy.

Commission and drive a programme to garner customer insights across all channels.

Collaborate with the Head of Retail Shops to connect Scope’s online and brick and mortar propositions.

Use customer insights to inform the buying and merchandising of new goods. To return significant profit margins for the charity.

Use customer insights to inform future brick and mortar propositions. Including brand and format and the instore experience.

Lead on plans to strengthen our partnerships with retail corporate donors. To diversify and grow quality stock donations to drive income and deliver profit.

About you

You will be an experienced eCommerce leader. And already at a head of level in your current role.

You will have extensive experience of leading large, diverse teams, through a period of growth or change. Strong communication and collaboration skills are critical in this role.

You will also have a commercial and entrepreneurial mindset and understanding of the customer journey. And finally have your finger on the pulse of trends in the digital commerce world.

We ask you to show an appreciation of Scope’s values and our ambition of everyday equality for disabled people. 

Please go to the Scope website for further information and the skills and responsibilities required for this role.

Our values are being pioneering, courageous, connected, open and fair

By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.

Disabled candidates

Equality and inclusion are at the heart of our mission. We are committed to creating a diverse and inclusive workplace. 

We particularly welcome applications from disabled people. We guarantee interviews to disabled applicants who meet the essential job criteria.

Please let us know if you are applying under the Guaranteed Interview Scheme. 

We encourage applications from underrepresented groups including people in BAME and LGBTQ+ communities.

If you prefer information in a different format, such as large print or Braille, please go to our website for further information.

Find out more about asking for adjustments at interview.

How to apply

If you want to become a Disability Gamechanger, we'd love to hear from you.

Click the apply button to create an account and complete your application form.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

• 35 days annual leave in Retail
• 27 days plus Bank Holidays in other roles
• Flexible working (where we can)
• Company pension
• Excellent training and career development
• Strong colleague networks across disability, race and LGBTQ+
• Discounted gym membership, cycle to work scheme and much more.

Who are we at Scope?

Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for everyday equality for disabled people.

MLC are proud to be partnered with Oak Housing in their search for a Finance Director.

Oak Housing is a For-Profit Registered Provider offering a range of affordable housing solutions to Local Authorities and NHS Trusts in London and the South East. Since being acquired in 2019 by a consortium of real estate professionals and the current management team and organisation has grown from 200 to almost 1000 units and have ambitious plans to triple in size over the next 3 years. Working closely with strategic partners and funds, one of their biggest growth areas recently has been in providing key-worker accommodation, specifically with the NHS.

The Finance Director will sit alongside the Operations Director and report into the CEO. The role is responsible for overseeing all financial activities for the organisation, whilst offering critical strategic direction. The internal finance function is growing, and the organisation needs more strategic involvement at the director level. As the organisation and the role develop, there is scope for this role to grow and develop further and the team reporting into this role will expand in the short to medium term.

Main responsibilities of the role:

• To support the CEO in managing the rigors from day-to-day budget setting / monitoring and cashflows to fund reporting and Board briefings.
• Carry out a review of the present situation, incorporating systems, processes, deficiencies and risk areas.
• Manage, nurture and develop a finance team, implementing sound financial controls and a can-do culture to empower decision making.
• Work with the operations director to prepare the organisation for the regulatory scrutiny that will come as the organisation passes the 1000-unit mark.
• Deliver board-level strategic insight, shaping the future of the organisation and driving growth.
• Flex up and down between a ‘doing’ role and a board-level role involved in decision making about the strategic direction of the organisation.

This role will suit someone who thrives on responsibility and wants to influence a whole organisation without being constrained by pre-existing structures. If you are someone who loves a challenge, is entrepreneurial, wants to think outside the box and be a disruptor, this could be the role for you! Oak is also open to someone stepping up from a Head Of role in a larger organisation into this as a first director position.

To be considered for this role, the successful candidate will:

• Be a fully qualified accountant, ideally with experience in housing or working within a regulated sector.
• Show the flexibility to move from high-level strategic decision making to rolling their sleeves up and getting stuck in to solve problems.
• Have managed teams previously and be able to demonstrate a track record of success.

Please contact Jamie Elliott at MLC Partners for an informal discussion about the role.

Job Description

The Head of Advocacy and Policy will be responsible for developing an excellent Advice Service and Retention Team to support and advise students effectively to enable excellent student experience and satisfaction.

This role will lead on the development of effective insights, representation and support initiatives/campaigns for students, across our three campuses at Greenwich, Avery Hill and Medway.

This role will enhance work with the diverse student population of the University of Greenwich and lead a dynamic team to ensure students have consistent and accessible services that contribute to positive student experience.

This role sits within the wider Membership Services department, together with other key areas consisting of; Activities, Sport, Academic Communities, Representation and Democracy, we provide a high-quality service for students, that they can shape, steer and be at the heart of.

This postholder will be part of the GSU Senior Leadership Team and will be expected to contribute to department and organisation wide strategic development.

The post holder will:

• Have expert knowledge in areas of in relation to Advice and Retention and policies and legislation relating to such activity
• Support and develop strong student-led communities and campaigns in areas of: Advice, wellbeing and retention so that members can thrive
• Provide line management support to staff so that the team have up to date, specialist advice skills, knowledge and understanding of University regulations, policies and procedures that may affect the work of the Advice service and oversee engagement across Greenwich’s 3 campuses
• Undertake casework and provide expert advice for the team on all aspects of Advice
• Lead on the project management of wellbeing/health promotion campaigns and initiatives throughout the year, as well as any external bids through bodies such as OfS
• Oversee the Retention and Wellbeing Project work, and other relevant projects with external partners
• Lead on insights work relating to retention, wellbeing and support
• Lead on responses to external consultation and enquiry responses, including but not limited to OfS, Department for Education, OIA and Universities UK
• Support elected officers to deliver on campaigning priorities
• Ensure the Advice service has the skills and is equipped to support the diverse needs of students at Greenwich and Kent at Medway.
• Provide regular insights and reports on the GSU Membership to inform our strategy and service provision
• Work with other Heads to develop relevant and modern Front of House services for each GSU campus ensuring ease of access and consistency for all members.

Key Areas

• Be an engaged and active member of the Senior Leadership team, contributing regularly and working collaboratively with peers
• Provide leadership, strategic direction and day to day operational management to the Advocacy and Policy: recruiting and inducting members of staff, motivating, supporting and developing team members to ensure they have the necessary skills and knowledge for their roles as well as manage performance
• Develop a proactive results driven culture within the team, ensuring agreed objectives and targets are delivered, whilst promoting a collaborative approach to working with internal departments
• Develop succession plans and identify training and development opportunities within the team
• Be accountable for the quality of outputs of the team
• Provide support to the Officer team helping and equipping them, particularly in their roles as representatives and providing pastoral support and guidance.
• Ensure the whole organisation is aware of and understands the work of the Advocacy and Policy Team and its contribution to our strategic objectives
• To maintain expert and up-to-date knowledge on sector policies and regulations relating to advice, retention and student success, providing relevant guidance to officers and staff as required.
• Develop and promote a culture of continuous improvement across the team to ensure we can adapt to changing students’ needs and priorities, as well as building on successes and preparing for the future.

Strategic Development

• Contribute to the strategic objectives of GSU, with a particular focus on advice, support and wellbeing in relation to the student experience
• Develop and oversee a new and innovative approach to proactive health and wellbeing campaigns that empower students to look after themselves and each other, as well as seeking support
• Lead on Access and Participation Plan Engagement, acting as the key contact on this area with the University.
• Build and maintain strong working relationships with relevant senior UoG staff and departments including Student Academic Services, Faculties and our partners at Kent Unio
• Develop and oversee the Advice service to support advocacy initiatives at multiple levels within the University, ensuring both students and University stakeholders view GSU as a credible and reliable source of information on the needs of students.

Monitoring and Evaluation

• Develop and oversee a structured approach to gathering, analysing and reporting on data relating to engagement of students with our services and to student views on key issues relating to retention and success
• Develop and oversee processes of collecting quantitative and qualitative data from casework to analyse trends and inform feedback for the SU and university
• Ensure evaluation mechanism are embedded in the teams working practises and that findings are shared and used to implement learnings with the goal of improving services
• Support Officers by preparing information, statistics and trends about key services to be shared within the University committee cycle
• Be responsible for the implementation of service standards for the Advocacy and Policy Team and to monitor and report on adherence to these standards
• Prepare materials to apply for any relevant quality mark accreditations for the service.

Budget and Financial Management

• Manage a budget relating to Advocacy and Policy including any restricted funds.
• Be responsible for the teams resources, ensuring these are effectively allocated, managed and controlled
• Review and establish processes, systems, polices and where appropriate standard procedures to maximise efficiency ensure deadlines are met and a positive return on investment
• Review and provide narrative for scrutiny at monthly management meetings with the Finance Team

Stakeholder management

• Collaborate with GSU colleagues, particularly the Student Voice and Engagement Teams to ensure we have a consistent approach to how we work with and support students
• Work with students through our representative structures and forums to ensure we shape services students want and need, taking into consideration the varying campus priorities
• Maintain strong relationships with key university staff to develop, deliver and evaluate collaborative projects and interventions supporting advice and retention
• Attend meetings relating to Advocacy and Policy as well as associated areas at both GSU, the University and externally, included, but not limited to regional networks
• Identify opportunities to share best practice and represent the work of GSU and your team to the wider HE community, through conferences and publication.

Personal Specification

Essential Experience

• Line management experience
• Relevant experience working in the youth, education, students’ union or other membership or advisory organisation
• Experience of leading a multi-functional team
• Experience of mentoring coaching staff/elected officers
• Experience of developing operational policies and procedures
• Experience of budget management, project management, and operational management
• Experience of working with a range of stakeholders and partnership working or strategic networking

Essential Skills and Abilities

• Ability to work with and lead a high performing team
• Ability to troubleshoot difficult situations, and deal with them calmly, efficiently and effectively
• Ability to produce confident, clear written reports and be able to write succinct documents on complex areas
• IT skills at a level that supports membership CRM systems, Advice Pro and other platforms
• Excellent time management and organisational skills with the ability to manage others to reach deadlines, within agreed budgets and to a consistently high standard
• Ability to write strategies and be able to effectively communicate vision and mission
• Ability to stay focused and efficient in the face on changing priorities
• Track record of successfully developing and implementing projects and operational change
• Able to draft policies and procures with an eye for detail and accuracy

Essential Knowledge

• Awareness of current issues within the higher education sector
• Knowledge of relevant external bodies and organisations including Advice UK, NUS, Citizens Advice, OIA, Ofs, Student Minds
• Knowledge of relevant health and safety legislation
• Knowledge of Safeguarding, advice legislation, risk assessments and GDPR
• Knowledge of providing 121 support

Education/Training

• No one specific qualification is required, but evidence of recent continuing professional development in a professional area relevant to the post is required. For example: ILM, City &Guilds etc.

Personal Attributes and other requirements

• Able to travel within the Borough and Region.
• Able to work some evenings and weekends and stay overnight where necessary.
• Works well in a team with a flexible approach to work
• Be eligible for a DBS check if needed
• A commitment to the principles and practices of equality and diversity
• An ability to apply awareness of diversity issues to all areas of work.
• Commitment to the values and ethos of GSU.

Desirable other requirements

• Visionary, creative, and innovative strategist
• A positive, solution focused leader – able to make ‘tough’ decisions; determined and resilient in order to cope with the demands of the role
• Empowering, authentic leader with high levels of emotional intelligence

We have an exciting opportunity for a suitable candidate with leadership skills to join Depaul UK as Executive Director of Finance and IT, and member of the Executive team. You will join our Executive team in Depaul UK to play a vital role in preventing homelessness and supporting/empowering individuals impacted by homelessness.

About Us:

Depaul UK is UK largest youth homelessness charity dedicated to providing support and opportunities for young adults experiencing homelessness. We believe in creating a positive and empowering environment that fosters resilience and growth. Click the link for more information -

Role Overview:

The purpose of the Executive Director roles within Depaul is to ensure that the organisation’s vision, mission and values are delivered through a strategic, shared approach by the Trustee Board, Executive Team and wider workforce.

As the appointed candidate, you will manage the Finance and IT departments and provide strategic and operational management of financial and budgetary processes, ensuring sound, prudent, financial management in compliance with all regulatory and statutory requirements, underpinned by relevant policies and procedures.

You will provide support for income generation, and other service activity, to secure financial sustainability.

You will also report to the CEO and manager a team of 10 people - currently 8 FTE in Finance and 2 FTE in IT, including 2 direct reports – Financial Controller and Head of IT & Systems.

As part of responsibilities, you be attend meetings of the Council of Trustees, the Trustees’ Finance, Audit and Risk Committee (FARC) and the Depaul Housing Services Board.

Key Responsibilities:

• Provide a financial service to Depaul UK that meets regulatory and statutory requirements.
• Ensure robust systems and processes for financial planning, analysis and reporting.
• Preparation of the annual statutory accounts and corporate reports to Depaul International, owning an effective relationship with external auditors.
• Support and guide budget holders and senior managers in their financial management responsibilities and produce the annual budget and periodic reforecasting.
• Provide strategic oversight, and monitoring, of the corporate risk register reporting to the CEO and Finance, Audit and Risk Committee.
• Support ICT systems development ensuring that all ICT is strategically planned and fit for purpose, delivering cost savings and efficiency wherever possible.

Please note that this job opportunity is offered as a full-time (35.7 hours a week), permanent role. Kindly ensure to upload your up-to-date CV and submit a supporting statement.

What We Are Looking For – Person Specification:

• Fully qualified accountant (CCAB or CIMA), with post-qualification experience in senior financial management positions and a track record of producing financial strategy, planning, reporting, monitoring and budgeting.
• Excellent knowledge and understanding of UK financial regulations, including Charity SORP and its application
• An excellent people manager, with demonstrable experience of leading and driving change programs
• Experience of working in a senior leadership/executive team

Note:

Applications submitted without a supporting statement and/or after the closing date and time stated will not be put forward for shortlisting. In addition, an enhanced DBS disclosure will be required for this post. Our recruitment checks, induction and ongoing support and supervision reflect our commitment to safeguarding our clients.

Applications:

Please apply via the Depaul website only by Monday 6th May 2024. at 23:59, unless you have specific requirements for an alternative application submission. If you do, please contact the Recruitment team on .

We kindly request no contact from unsolicited recruitment or media agencies.

ABOUT START NETWORK

The Start Network is made up of close to 100 aid agencies working across six continents. Together, our aim is to transform humanitarian action through innovation, fast funding, early action, and locally driven humanitarian action. We're tackling what we believe are the biggest systemic problems that the sector faces. Problems including slow and reactive funding, centralised decision-making, and an aversion to change mean that people affected by crises around the world do not receive the best help fast enough, and needless suffering results. Our work focuses on responding to these problems. This includes shifting power closer to where crises happen, providing fast, early and predictable function and sharing learning and innovative ways of working.

The Start Network is at a critical point in its journey. We have grown and diversified our membership over the past 10 years. We are now set to evolve into a decentralised “network of networks” in line with our vision and principles. We are currently working with 10 national and regional networks (called hubs) made up of predominantly civil society organisations. They are developing locally owned ways of anticipating and responding to humanitarian crises. We aim to support the emergence and development of further hubs in the coming years. Our ultimate ambition is to devolve leadership, membership, programming, and decision making to the hubs, while the central team transitions to become a service provider.

Start Network is committed to protecting people, particularly children, at-risk adults and affected populations from any harm that may be caused due to their encountering the Start Network as well as responding effectively should any harm occur. We are also committed to safeguarding staff from any forms of bullying, harassment, sexual harassment, discrimination, and abuse of power as outlined in the Dignity at Work policy.

Start Network embraces diversity, promotes equality of opportunity and eliminates unlawful discrimination. We are an equal opportunities employer and treat every application on merit alone. We particularly welcome applications from disabled, black, indigenous and people of colour (BIPOC), and LGBT+ and non-binary candidates. We offer a guaranteed interview scheme for disabled applicants who meet our essential selection criteria set out in the Skills section.

JOB PURPOSE

This senior management role will enable strategic thinking and design, influence diverse stakeholders, adapt agile ways of working and drive change in line with the vision of the Network.

You will enable the development of country and regional civil society hubs, driving decentralised decision-making, devolving power, and enabling local hub leaders to meet their needs defined and owned by them. You will work with the hubs and their members to understand their support needs, then facilitate and coordinate that support working with peer hubs and relevant members of the Start Network team expertise.

The role requires a good understanding of and experience in the humanitarian and/or development sectors, and an ability to work with local civil society. Awareness of power and political dynamics and sensitivity to different contexts and cultures is crucial. It also requires high levels of self-awareness and emotional intelligence, using your position connect, enable and influence others. You will be skilled at building relationships and brokering partnerships with empathy, credibility and equity. Listening and valuing diverse perspectives to build an inclusive team will be key to success. Solid programme and budget management will be critical to enabling the hubs vision and activities.

KEY RESPONSIBILITIES

Design, development planning

• With members and hubs, co-design, develop and enable the evolution of Start Network of Networks, including hubs.
• Coordinate and facilitate the delivery of support, expertise and services to hubs
• Work closely with the Membership and Assurance teams to support iNGO and member intake through hubs.
• Work closely with the Funds, Finance and Innovation teams to facilitate the co-design and development of programmatic initiatives, based on hub priorities.
• Work with hubs and the Start Network team to create a culture of evidence-based decision making, feedback and learning so that we can adapt support to emerging needs.
• Advise senior leadership on hub issues and strategy Partnership brokering and relationship management
• Foster and broker positive and enabling relationships and partnerships within hubs, between hubs and between hubs and Start Network Secretariat.
• Effectively manage complex issues which arise out of shifting power dynamics ensuring teams and stakeholders work towards a common vision; Resolve any conflicts and address issues that may arise within hubs, promoting constructive dialogue.
• Work with the Advocacy and External Affairs team to help raise hub voices and perspectives in local and global forums.
• Influence and advocate internally and externally for locally driven humanitarian action, creating and holding space to support the emergence of hubs based on their aspirations, priorities and needs.

Management and leadership

• Inspire, lead and motivate a high performing, diverse global team
• Management of direct reports, including recruiting, training and playing an active role in building an inclusive team culture in line with Start Network values
• Monitor individual and team performance and ensure objectives and outcomes are met or exceeded; address poor performance and recognise good performance
• Manage consultants and other third party contractors as required
• Commitment to the learning and development needs of the team,
• Actively support the ongoing professional development, learning and upskilling of team members
• Demonstrate commitment to own ongoing learning and development

Start Network culture and values

• Uphold, embody and model the values of Start Network
• Carry out the responsibilities of the role in line with the Start Network Code of Conduct and with a commitment to safeguarding adults and children
• Commit to positive humanitarian outcomes and systems change through a programme of well managed, quality initiatives;
• Support the innovative and risk aware culture of Start Network to support the strategy and its delivery,

PROFILE AND SKILLS

• At least 7-10 years’ experience in a management/senior management role in the humanitarian, development or social enterprise sectors
• Demonstrated ability to think and operate at both strategic and operational levels
• Demonstrated experience in inclusive leadership
• Demonstrated experience in relationship management, partnership brokering and influencing across a diversity of geographies, skillsets and personalities.
• Demonstrated experience in managing programmes and budgets
• Demonstrated experience in inspiring, motivating and managing a diverse and high-performing team
• Demonstrated problem solving skills, an entrepreneurial spirit, an ability to manage complexity and ambiguity
• Demonstrated curiosity and growth mindset, including experience in testing, learning, and iterating.
• Knowledge of and political sensitivity to the broader political context and power dynamics within the humanitarian sector operates.
• Ability to work flexibly across different time zones.
• Excellent verbal communication skills in English, working knowledge of French, Spanish or another hub language desirable.

University of Manchester Students’ Union 

Head of Advice - Service Transformation (Maternity Cover) 

Salary: £34,650 - £38,850 (plus a cost of living award will be added from August) 

Location: University of Manchester Students' Union, Oxford Road, Manchester, M13 9PR 

Contract: Fixed-Term, ending on 31st August 2025 

Hours: Full-Time, 35 hours per week (open to part time working requests of 0.8 FTE) 

Are you looking for a role in an information, advice or guidance setting? 

If so, we are looking for you! We’re looking for a Head of Advice Service Transformation (Maternity Cover). Are you the kind of person that wants to make ‘the way things work’ better and have some experience of improving systems and processes in an advice or guidance team? 

About the Students’ Union  

The Students’ Union is a registered charity and is independent from the University (although we work closely together). We are a student-led organisation and exist to help students make the most of their time at Manchester and get the best for their future. We’re the home of societies, volunteering, student media, advice, campaigns, student democracy and events. 

About the role  

The University of Manchester Students’ Union Advice Service supports 50,000 students (3,100 service users a year) on a range of academic, housing, disciplinary and student finance issues. The advice service offers in person, over email and over video conference advice and this year we want to supercharge how able the service is to meet increasing student demand. We’re looking for someone who’ll review our processes and systems to deliver excellent customer service. We want someone who can support staff to develop into the more senior roles we’ve designed in our restructure. 

This is a senior, Head of level role in our organisation, and we’re looking for someone who can work independently and bring their experience and knowledge to the role and connect in with other teams as well. This is a perfect role to go for if you’re interested in a secondment, looking for that next level up and you’ve got examples of where you’ve done some of the things in the job specification before, or if you’ve working in an information and guidance service and can see the transferable skills across to advice giving. 

Key Dates: 

Closing Date: 3pm on Sunday 26th May 2024 

Interviews: Monday 10th June 2024 

How to Apply    

Please click 'Apply’ to be redirected to our website, where you can download the Job Description and Person Specification and find details of how to apply.   

For an informal conversation about the role and application process, please contact Anh Ly at Atkinson HR Consulting.