Administrator Jobs
Location: Hybrid home working and Office based (currently Hammersmith, likely move to Farringdon autumn 2024)
Turn2us is a national charity tackling poverty and the structural causes of financial insecurity. We work with people who have current or recent experience of financial hardship and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.
As an equal opportunities employer, we are committed to equity, diversity, inclusion and belonging and the value people from different backgrounds bring to a team. If, like us, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating poverty, join us and build your career with a charity dedicated to ensuring dignity and equity for all.
Our vision is that everyone in the UK has financial security so they can thrive.
Our purpose is to offer support to those of us facing financial shocks and together challenge the systems and perceptions that cause financial insecurity.
This role involves supervising risk management, overseeing the charity’s approach to contracts, and leading a small team dedicated to enhancing business support throughout the charity. If you're passionate about making a difference and are ready to contribute to our purpose, we'd love to hear from you. Apply now and be part of a team dedicated to creating positive change.
About You
As our Group Head of Governance, you'll step into a dynamic role within our CEO Office, shaping the future of our organisation. You'll be instrumental in steering Turn2us and Elizabeth Finn Homes towards excellence in governance. Your expertise will ensure that we not only meet but exceed legal and regulatory standards, setting a gold standard in corporate governance. From board secretariat excellence to robust risk management, you'll lead the charge, guiding our organisation to new heights of efficiency and accountability.
With your exceptional communication skills and strategic mindset, you'll elevate our governance practices. Your commitment to equity, diversity, inclusion, and belonging will infuse every aspect of your work, fostering a culture of inclusion and dignity.
From managing board secretariat matters to driving continuous improvement in governance practices. You'll lead by example, inspiring our team to embrace operational excellence and embody our values. Together, we'll ensure that safeguarding is not just a policy but a guiding principle in everything we do.
If you're passionate about social justice and ready to take your career to new heights, we want to hear from you. Join us at Turn2us, where every day brings new opportunities to create a brighter, more equitable future. Apply now and be part of a movement that's changing lives, one step at a time.
We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are contractually required to work from the office a minimum of four days a month. Some roles, including the Group Head of Governance are required to be in the office more often than others and this will be agreed with the hiring manager upon starting.
Please note that all job offers are subject to two to three satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).
Closing date: 11.59pm, 4th June 2024
Interview date: TBC
The client requests no contact from agencies or media sales.
About the role:
Kinship is in our third year of delivering the first national peer support service for kinship carers in England. We are looking for a new Associate Director of Peer Support and Community to build and develop our model and to take the team to the next phase of growth and impact.
Your first priority will be to oversee delivery of the Department for Education national Peer Support Service contract in England. You will lead the development of our hub and spoke model, with an enhanced offer of national resources and support together with a continued focus on on-the-ground support for kinship carers to set up and sustain a network of peer support groups. You will ensure all members of the team have clarity and are empowered to meet new targets and ways of working.
The role will also lead on the strategic development of peer support approaches in Wales (for which we are seeking funding), ensuring innovation and good practice is shared across the nations.
Kinship peer support groups are powerful levers for change in local, regional and national ecosystems. Your team will ensure that every kinship carer in England and Wales has access to a peer support group, or support to set up and create their own. The team will be purposeful about offering developmental support to all kinship peer support groups, including independent groups, ensuring they remain or become sustainable. And that they have resources, training and peer networks to support this.
Reflecting our strategic focus on developing our Kinship Community of more than 10,000 kinship carers across England and Wales, you will lead a new community strategy, co-ordinating the development of opportunities for community connection and community power. This will include taking leadership for developing the Kinship model of community engagement and integrating across all our ‘in person’ and digital services and activities.
You will ensure a collaborative approach with services, alignment with national and local campaigning activity, and work closely with marketing and communications colleagues to support kinship carer reach and engagement with our community offer.
We’re taking an integrated approach to our services, so you’ll collaborate well across teams to ensure that support groups and their leaders have easy access to high quality advice, information and training. The team will need to work closely with colleagues delivering our new training and support contract, funded by the Department for Education.
Key responsibilities include:
- Innovation of the Peer Support Service.
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Develop and rollout peer support and community strategy and operational plan.
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Implement monitoring and evaluation and impact tools for timely and accurate reporting of activity and engagement.
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Work with the Development team to develop proposals for the community and peer support which are ready for fundraising and business development.
Essential requirements include:
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Substantial experience in scaling a national service or programme with high quality outputs. This includes overseeing delivery, strategic planning, budgeting, managing delivery, meeting KPIs, stakeholder engagement and reporting to funders.
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Experience of governance and managing risk on high profile service delivery.
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Experience of effective budget management.
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Significant experience of leading the development and delivery of peer support services.
Key dates:
- Deadline - 9am on Monday 10 June 2024
- 1st interview - Friday 14 June 2024 (online) - TBC
- 2nd interview - Tuesday 18 June 2024 (in-person) - TBC
How to apply:
We will ask you for your CV and to respond to the following five questions via the Applied platform. Please note that all answers will be viewed anonymously by reviewers and CVs will not be viewed until after this sift has happened. This is the first opportunity to demonstrate your experience and to stand out in the recruitment process. Reviewers will not see all your answers together until the end and will be marking on the strength of the response to each question. You will have max 250 words per answer.
Questions for application (along with CV):
1. Outline why you want to work at Kinship in this role, and how your values align to the Kinship ones? Please include a bit about your experience in this section.
2. Please give one example of when you have had to develop from scratch OR innovate a national service. Please include what the service budget was, what you did and what the outcome was.
3. This service is a high-profile contract, funded by the Department for Education. Targets and SLAs need to be met while providing impact for kinship carers. Please give a previous example of how you’ve delivered and met targets with high quality outputs.
4. You’ll be leading a team who has been through a restructure, with new staff starting and a new model to develop and embed. You will need to work at pace, while providing strong leadership and clarity to the team. How would you approach the first three months, what will you prioritise and what will you need?
5. Given the strategic ambition of Kinship, the context in which we work and this role as Associate Director of Peer Support and Community, where do you see the opportunities and risks for the service in the next 1-2 years? How would you prepare or mitigate them?
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
The client requests no contact from agencies or media sales.
Doctors of the World UK (DOTW UK) is part of the global Médecins du Monde (MDM) network, which delivers over 400 projects in more than 70 countries through 6,000 volunteers.
Our vision is of a world in which vulnerable people affected by war, natural disasters, disease, hunger, poverty, or exclusion get the healthcare they need.
Through our health programmes and advocacy, we work to ensure excluded people overcome barriers to realising their right to healthcare. Since opening in the UK in 1998, we’ve raised £10m for overseas programmes, helped 20,000 service users here and fought for healthcare as a human right for all.
We believe that every person living in the UK has the right to healthcare, and we work to influence public policy and local implementation to reduce health inequalities and ensure access to healthcare for all.
DOTWUK have a fun and friendly finance team in a small, but high-performing function and are looking for a collaborative, experienced and energetic leader for the role of Head of Finance.
In this exciting role, the successful candidate will provide the organisation with a timely, accurate and relevant financial management service by assuming day-to-day responsibility for the organisation’s accounting function, to enable the senior management team and the Board of Trustees to assess results and performance and make informed, strategic decisions, and ensure the organisation complies with statutory and corporate regulation and requirements.
You will work closely with the treasurer, directors and managers to enable them to manage their programme finances and support them to report to donors and to devise sound plans for growth and sustainability.
The UK chapter expects to grow income across all sources, including from institutions and foundations. You will play a critical role in maintaining and building on this success.
You will also be responsible for and provide input from a financial and management perspective on strategic development and the general organisation-wide structure and management as part of the Senior Management Team.
Those with lived experience of migration, the asylum system, homelessness, or exclusion from health services are encouraged to apply.
For more information on the role, including a person specification, please refer to the role profile.
Closing Date:
Sunday 9th June 2024
How to Apply
To apply, please submit your CV, covering Letter & additional information form on the link provided. Your CV and cover letter should be clearly tailored to the position and should reference points from the person specification section of the role profile. Interview dates TBC.
Applications which do not demonstrate the essential skills, knowledge, experience, and competencies will not be shortlisted.
We work tirelessly to empower excluded people to access healthcare.
The client requests no contact from agencies or media sales.
Chief Executive Officer (CEO)
Hours of Work: 21 hours per week, 42 weeks per year
Circa £47,171 FTE + 3% pension contribution (actual £24,959)
We are seeking an experienced and influential leader to join us as our new Chief Executive. You will play a critical role in leading the organisation and representing PATA and its members in the ever-evolving Early Education and Children’s Play sectors.
PATA is the largest voluntary sector provider of support to the Early Years and Play (Out of School) sector in Gloucestershire. We are a Charity based in Gloucester with around 170 member settings and manage five of our own Early Years settings (PATA Managed Groups (PMGs)). Our mission is to support the development of high quality and accessible early education, play and provision for children, young people and their families.
At its heart, PATA is a people-based organisation and you will be joining a strong and committed team, both in the Head Office and the PMGs. You will lead the organisation, working with the Board of Trustees in setting the strategic vision, mission and priorities. You will be a voice for PATA and its members, building partnerships, participating in consultation processes, and challenging policy and other initiatives for the benefit of the sector, as and when appropriate.
The role is part time, 21 hours per week, 42 weeks annually, to be worked flexibly to meet business need, as agreed with the Chair of Trustees and in association with the Senior Management Team. There is flexibility for this to be a hybrid role with a minimum of 2 days based from the Head Office in Gloucester.
You can see full details of the role in the job description and how to apply by visiting the PATA website.
Closing Date: 9am, 7 May 2024.
To enhance the development, care and education of children primarily under statutory school age.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About Made In Hackney
We started life in 2012 as a community cookery school working across London with the mission of tackling the climate crisis, health inequalities and bringing communities together using the power of plants.
The impact of our work is varied, far-reaching and very real; changing hundreds of thousands of people’s lives for the better. We provide diverse culinary education, inspiration and support networks needed to ensure no one is left behind in the transition to a plant-centred, planet-friendly diet.
When you join Made In Hackney – you become part of this pivotal movement, where a new type of food culture is being formed with care, compassion and justice at its core.
About The Role
This is an incredibly exciting, high-impact role within the organisation. As Head of Fundraising you will be part of the Senior Leadership Team and our key fundraiser, critical fundraising strategist and have the scope to influence and shape our programmes.
You have a broad and well-established funder base to jump off from and will have the opportunity to bring in exciting new funders as more environmentally focused grant givers are starting to embrace diet change as a key tool for tackling the climate crisis.
We are looking for someone who can build on the relationships and initiatives developed over the last few years, to ensure Made In Hackney can fulfil its strategic goals and meet our annual income target. You will be instrumental in driving income development and in leading fundraising initiatives with an emphasis on Trusts and Foundations, individual giving, major gift fundraising, corporate giving and statutory bodies such. You will nurture key relationships with existing donors and potential new supporters and build and manage a robust pipeline of supporters.
Made In Hackney has always been a progressive organisation, seeking to change systems that have not served the world thus far, and, as such we seek to build a fair, equitable, inclusive and collaborative working culture.
If you are a creative self-starter and thrive on a lot of freedom and self-direction against the backdrop of a hugely supportive and caring team of colleagues, all inspired to change the world in an inclusive and caring way – you have just found your dream work-home.
Responsibilities include:
Leadership, Strategy and Governance
- To be an active member of the Made in Hackney Senior Leadership Team, working together to galvanise the organisation behind our strategic plan.
- To contribute to strategic discussions on the future direction of the organisation.
- To participate and / or lead in team meetings as appropriate.
- To act as the lead staff team representative on the Strategy and Fundraising Board Sub-committee, actively contributing and working with Trustees, as well as attending Board meetings.
- To participate in organisational budget planning and monitoring meetings.
Fundraising and Development
- To co-design and write grant applications and secure grant funding from Trusts, Foundations or Corporate entities in line with our annual target (likely to be in the range of £400k-£500k).
- To work with the Partnerships Manager to secure Fundraising income from individual givers, major donors, Crowdfunding campaigns and other fundraising initiatives in line with our annual target (likely to be in the range of £200k).
- To develop and execute an annual fundraising strategy: building a sustainable portfolio consisting of grants and donations from individuals, corporates, trusts and foundations, to ensure long-term sustainable funding of activities.
- To research and prospect future funders.
- To maintain precise and up-to-date records on current and potential supporters and prospects.
- To create engaging fundraising communication tools.
- To establish partnerships for joint programmes and funding bids where beneficial.
Donor stewardship & reporting
- To retain current donors and maximise fundraising opportunities, including delivering a programme of appropriate stewardship opportunities with the core team.
- To work with the team to co-design programmes and their evaluation requirements to ensure the organisation meets the grant funders' requirements.
- To complete reporting to grant funders, including developing report templates, creating reports, case studies, and other administrative requirements.
Communications
- To input into MIH’S communications strategy and the planning and implementation of improvements to marketing plans, digital presence and social media strategy to ensure impact and fundraising successes are communicated
- To maintain a stock of impact-focused case studies and success stories and ensure fundraising successes are communicated on social media and online.
- To ensure the robust monitoring and reporting on the effectiveness of fundraising strategies and campaigns; providing key input to the annual report and impact report.
- To coordinate fundraising events with the Community Partnerships Manager.
Line Management
- To have direct line management responsibility for the Community Partnerships Manager and Social Media & Marketing Manager, creating a supportive environment for growth and development.
Apply with:
1. a CV with your career history and relevant experience for the role;
AND
2. a cover letter outlining what has attracted you to apply for the role of Head of Fundraising at Made In Hackney and what makes you the right candidate for the role.
The client requests no contact from agencies or media sales.
We are looking to appoint a unique leader who will help make a difference to the lives of over 2 million people who live in north east London.
As a partnership of the diverse voluntary, community and social enterprise sector across north east London and the Integrated Care Board we collaborate to ensure that the design and delivery of health and care services works for residents across north east London. We are now seeking a motivated and creative individual to lead the next steps in the development of the North East London Voluntary, Community and Social Enterprise Sector Collaborative (the VCSE Collaborative) as part of the sub-regional Integrated Care System.
The position will be hosted by Tower Hamlets CVS although the post holder will be accountable to the VCSE Collaborative Leadership Group and will be expected to work equitably across the north east London sub-region.
Core responsibilities
To develop the VCSE Collaborative and its infrastructure, including terms of reference and onboarding strategy, in consultation with the existing Leadership Group
To be an enabler and a conduit for the development and embedding of robust partnership working within all levels of the new health and social care structures, translating opportunities into actions for VCS Collaborative members.
To support the facilitation of strategic working between the VCSE sector and partners within the NEL Integrated Care System, supporting communication and engagement.
To support collaboration with the NEL Integrated Care System to ensure people and communities feed into decision-making mechanisms.
To be the first point of contact for liaison between the VCS, the NHS and local authority bodies, supporting effective dialogue and communication between all partners across NEL Integrated Care System.
To facilitate shared learning, intelligence and good practice across sectors.
To facilitate effective and accessible communication and engagement on behalf of the VCSE Collaborative e.g., blogs, briefings, press releases and newsletters, and developing and embedding the necessary systems and tools to ensure the flow of information and intelligence across the NEL Integrated Care System and to give voice to the VCSE Collaborative
To provide secretariat support to the VCSE Collaborative Leadership Group, ensuring effective planning, and timely preparation and circulation of papers for all meetings
To respond to management support from Tower Hamlets CVS.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are on the lookout for a fantastic Events Project Manager to help our healthcare client on an interim basis for a 6-month contract role.
The post holder will be responsible for planning, managing and delivering one their biggest annual events and ensuring the project is completed according to the allocated budget and timeline.
Some of the responsibilities include:
- Assume the lead operational role on the project and develop, oversee and manage the end-to-end project plan for the award scheme and event.
- Launch and manage the nomination process internally and externally.
- Manage and lead the judging panel process.
- Plan and execute the award ceremony event including: administration of invitations and management of the attendee list; scope and book the venue and finalise the contract including audio visual arrangements; confirm catering requirements, logistics, entertainment and table decoration; agree the event programme and speakers.
- Work closely with the small project team to lead the project, problem solve and ensure that tasks are delivered on budget and to the desired timescale.
- Negotiate and effectively manage relationships with the venue and suppliers.
- Work closely with the communications team to promote the awards scheme, generate nominations and ensure that internal and external stakeholders are engaged
- Recruit, manage, coordinate and oversee event volunteers.
- Maintain the budget and ensure milestones are met according to the agreed timeline.
- Manage, negotiate and implement contracts with external providers and suppliers.
- Identify and agree measures of success to evaluate the award scheme and event and make recommendations for improvement.
Person Specification:
- Experience managing and implementing award and recognition schemes and large scale, high profile events
- Highly experienced with Microsoft Office applications including Word, Excel and PowerPoint
- Working with and coordinating people to deliver objectives and defined tasks
- Maintaining effective relationships with organisational leadership
- Venue booking and liaison and managing suppliers
- Budget management
- Research and evaluation methods and techniques
- Experience of working in an events management and/or communications environment
- Strong verbal and written communication skills
- Personable with excellent people skills
- Strong leadership skills to coordinate and facilitate activities with colleagues, senior leaders, patients and volunteers
What’s on offer:
This is a full-time six-month contract role with a fantastic health organisation. They offer flexible working going into their central London office 1-2 times a week. Salary will be between £45-50k pro rata dependant on experience.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
We are looking for a Head of Resources to join our team.
Emmaus Bristol is a local charity, working to help people out of homelessness. The work we do here changes lives.
This is a new role for Emmaus Bristol. Through our five-year-planning process we identified a new staffing
structure that will allow our charity to thrive and to grow. The Head of Resources is needed so that the core organisation runs smoothly, and policies, processes and systems allow the team to do their jobs efficiently and effectively. This will be crucial as we develop new streams of work, and help more people out of homelessness or into work.
The Head of Resources therefore, will have a key role to play in making Emmaus Bristol an effective charity.
This is a senior leadership role, but as we are a small charity, all roles are somewhat hands-on. You’ll need to be as confident discussing our reserves policy with trustees, as you would be resolving a cash discrepancy with a retail team member, and just as good at strategy as you are at detail.
You will be joining a friendly and enthusiastic team who are passionate about what they do, and you will be making a huge difference to people’s lives.
To empower people affected by homelessness and poverty to change their lives for the better whilst using our voice to achieve social change
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are a leading mental health charity on a mission to support Londoners with mental health challenges find and remain in good employment as part of their mental health recovery journey. We have been changing lives for almost 30 years and are now looking to recruit a Senior Business Development Manager to lead and support bid-writing and other initiatives to drive the development of our employment support services through effective tendering for new contracts and grants. Your successful bidding will directly feed into our ambitious growth targets and enable us to extend our reach to more individuals struggling with mental health challenges.
Sitting within our parent company’s Business Development Team, you will receive support for Twining tenders that you are actively working on and will also provide support to Hestia’s tenders, depending on demand.
In return we offer a friendly and supportive working environment, flexible working, career development opportunities, a comprehensive training and induction programme, a generous holiday entitlement and competitive financial rewards. We also practice what we preach in terms of creating a positive working environment to support our own employee’s wellbeing.
This is an exciting time to join a growing organisation with an excellent track record in delivery and winning tenders.
Reports to: Head of Health – Business Development, Hestia with dotted line to Twining CEO
Location: Aldgate (with flexibility for 3-4 days of remote work per week)
Contract Type: Permanent
Hours: 39 hours per week
Salary: £46,380 per year
PERSON SPECIFICATION
This role would suit someone with a proven track record in collaborative new business development from concept and research to delivery; ideally in an environment working with local authorities, NHS, DWP, health bodies, and/or grant institutions. We are also looking for an exceptional communicator with strong verbal and written influencing skills across various levels of seniority. Our ideal candidate will have a strong commercial acumen, including sales and negotiation expertise, and a good understanding of the financial principles applicable in the charity sector. The successful candidate will be expected to uphold and embody the values of Twining in all aspects of their work.
KEY RESPONSIBILITIES
· Lead and support the creation of high-quality bids and funding applications, including finalising technical questions and method statements.
· Manage the administrative components of the tendering process.
· Conduct research to identify income opportunities related to the employment and mental health offer.
· Build and maintain networks with local health, social care and employment agencies.
· Stay informed about procurement practices and commissioning trends in London and nationally.
· Contribute to the shaping of Twining’s development strategy by identifying growth opportunities.
· Participate in events to position Twining as a thought leader in relevant sectors.
· Assist with the mobilisation of successful tenders, ensuring a smooth transition from award to contract initiation.
· Evaluate bids to improve future submissions and seek feedback on both successful and unsuccessful proposals.
· Keep updated on sector developments in employability.
· Attend meetings with Commissioners to foster relationships.
· Aid in the re-development of existing services to secure additional funding and/or efficiencies.
· Engage in tender presentations and clarification interviews as needed.
· Form partnerships and consortia to explore alternative service delivery methods.
· Support the retention of services by contributing to operational improvement initiatives.
· Coordinate with operations staff to optimise staffing structures and service delivery models for the best service user outcomes.
· Identify personal training and development needs and arrange visits to key services.
· Act as an ambassador for Twining, representing the organisation's interests with stakeholders.
The deadline for applications is: On-going.
We will interview suitable candidates as soon as applications are received. The first interview will be a short telephone call. If successful, you will then be invited to a panel interview, with offers made after this.
The client requests no contact from agencies or media sales.
Finance & Resources Manager | Full-time 35 hours per week | £46,749 - £49,521
Based at our offices in Clapham, near Settle, with flexible home working
An impending retirement has opened up an exciting opportunity to help shape the future of YDMT and it’s subsidiary YDMT Consultants Ltd. We're looking for an experienced Finance & Resources Manager to join our growing organisation, with a current annual income of c£2million and a staff team of 32 FTE.
Leading our finance and central support teams you'll play a crucial role in safeguarding the financial health of YDMT and maximising our resources in order to deliver the greatest charitable impact.
About Yorkshire Dales Millennium Trust
Yorkshire Dales Millennium Trust (YDMT) is a small Charity doing big things for People, Landscape and Wildlife in the Dales.
For 27 years we have delivered diverse and inspirational projects, helping to plant 1.5 million trees and securing the future of more than 750 hectares of wildflower hay meadows, creating habitats for our wildlife and helping to tackle climate change. We are passionate about inspiring disadvantaged groups and future generations to care for this special area.
About the role
Leading on financial management processes across the organisation you will provide high quality, meaningful financial information to support the decision making of our Board of Trustees.
You will support YDMT's fundraising, grant-giving and project delivery - leading the central support team to develop and manage robust HR, finance, IT and facilities systems and procedures.
As a member of the YDMT Executive Leadership Team, you will also support our Chief Executive in shaping the future of YDMT's work. You'll provide support and information to the Board and contribute to our vision and direction.
About you
We are looking for somebody with a proven background in account management within the charity sector or similar. You'll have a track record of managaing financial accounting systems and handling multiple funding streams in a charitable context, as well as excellent people skills and experience of leading a team.
Underpinning all of this is your ability to work within our culture – which means sharing our values of being creative, caring, honest and enabling.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Burnham and Weston Energy CIC is looking for a programme manager to nurture and grow our energy advice service.
The service is delivered by a small team of trained Home Energy Advisors who visit people in their homes to provide advice on how they can save money on their bills and make their homes warmer and healthier to live in. They also install small energy efficiency measures such as LED lights, draft proofing and radiator reflectors. Households are then referred on to further support to help them access welfare payments and grant funding for home upgrades including insulation, boiler replacement and energy efficient appliances.
The current team of 2 Home Energy Advisors have capacity to deliver around 700 home visits per year. We receive referrals from a range of local organisations. We employ a Programme Co-ordinator to manage and generate home visit referrals and bookings, provide follow up support, and manage events and communications.
From this foundation, our growth objectives for the Home Energy Savings service are to:
- Continue to raise awareness of the service amongst local organisations and the public, and increase the number of referrals and vulnerable householders who benefit.
- Grow the team of Home Energy Advisors as demand requires, to at least double the team by the end of 2025.
- Secure additional funding to support the service.
- Develop partnerships which broaden and deepen the ways we can help households, including unlocking funding and support for energy efficiency retrofit.
Role responsibilities
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Manage, mentor and support our team of Home Energy Advisors and the Programme Co-ordinator, and oversee its growth.
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Responsible for team safeguarding, H&S, mental health, team building, mentoring and training;
- Manage the delivery of our Home Energy Saving Service across North Somerset and the former districts of Sedgemoor and West Somerset and Taunton, seeking opportunities to strengthen and grow the service.
- Manage the delivery of grant funder requirements including ensuring KPIs are met, budgets managed and reports provided.
- Manage the delivery of our referral partnership contract with LEAP AgilityEco including ensuring KPIs and contractual requirement are met and that households referred to LEAP receive the best possible support.
- To secure and manage further funding partnerships (such as Redress or MCS funding),
- Responsible for ensuring company policies relating to the advice programme are kept up to date and consistent with requirements or partners. Responsible for ensuring working practice is in accordance with our policies and that risk assessments and management plans are in place and adhered to.
- Manage relationships with organisations referring households to the energy support programme and receiving onward referrals from us.
- Develop partnerships which broaden and deepen the ways we can help households.
- Develop our CRM and IT systems.
- Represent Burnham & Weston Energy at local events and forums, nurture and grow our networks and relationships with local stakeholders and deliver our comms via the website and social media channels.
Essential requiremnts:
- Experience of leading and managing home visit teams including safeguarding, H&S, mental health, risk assessment and management, team building, mentoring and training. Experience of managing front line service teams is more important to us than energy advice experience. We can organise mentoring support from other community energy enterprises who have developed and scaled up local energy advice services.
- Experience of overseeing complex case work.
- Experience of grant programme and service contract management including management of budgets, KPI delivery, reporting and meeting funder requirements.
- Experience of securing grant and service contract funding including applications, contract negotiation and ensuring funding requirements are in place.
- Committed to and rooted in the communities we serve: Weston-super-Mare, Burnham-on-Sea, Highbridge, Mark, Winscombe and the surrounding rural areas.
- Understand the local public, community and private sector landscape and be well networked.
- An ability to bring people together, bring out the best in people and make things happen.
Useful requirements:
- Understand the complex world of energy support funding.
- Experience of being a home energy advisor and/or managing home energy advice teams.
- A track record of business development, ideally in a social enterprise, charity or public service context.
- Competent with communications and social media.
- Confident in network and relationship building.
The client requests no contact from agencies or media sales.
ABOUT THE ROLE
We have an opportunity for a dedicated person centred Deputy Manager to join the team in Brent. You will be responsible for working alongside the Service Manager (SM) to deliver high quality, trauma-informed services to residents and participants, with a focus on recovery reablement, rehabilitation, and ensuring a psychologically informed environment (PIE). You will be responsible for ensuring the highest standards of service quality, performance, and improvement across their service(s) through excellent leadership and embodiment of Social Interest Group’s values.
Shift Pattern: Monday to Sunday, varying hours (Early Shift: 8am - 4pm, Late Shift: 10am - 6pm). You may also need to support outside these hours as the service requires.
Benefits, including Non-Contractual Perks
- 25 days annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
If you have the passion, creativity, and tenacity to make a real difference in people's lives, challenge stigma and make our communities safer, we would love to hear from you!
ABOUT THE SERVICE
Synergy, Brent is a Housing Related Support (HRS) Service for a range of vulnerable people who have been or are at risk of homelessness. The age eligibility criteria for the service is adults between the ages of 18 to 60, who are identified to have low/medium support needs. Some of the needs we support are:
- Single homeless between ages of 18 to 60
- Socially excluded individuals
- Ex-Offenders
- People with substance misuse
- Mental Health (Low)
- Learning disability (Low/Medium)
- Women who have come from domestic abuse environments and situations who may need low level support as part of their resettlement following a move on from a refuge or other safe domestic abuse supported accommodation.
ABOUT YOU
We're looking for someone driven to provide high quality, effective and person-centred support to staff, colleagues, residents, and participants. Ideally, you will thrive when working as part of a team, be an effective communicator, and able to build long-term purposeful relationships with people from different backgrounds, respecting and embracing equality, diversity, and inclusion.
We're looking for someone who can embrace SIG’s values and represent these in everything they do. The post holder will be confident in leading a team, they will be proactive and adaptable, with the ability to use their own initiative with day-to-day matters, following the relevant policies, procedures, and legislative requirements always. In this role, you will need to be compassionate, supportive, and empowering to others, comfortable working in a fast-paced and constantly changing environment
OVERVIEW OF KEY RESPONSIBILITIES
LINE MANAGEMENT/LEADERSHIP
- Provide leadership to employees throughout the employee life cycle. This includes but is not limited to; Recruitment, onboarding, inductions, probation reviews, support and supervision, employee relations, performance, learning and development, staff wellbeing and support, grievances, sickness, disciplinaries, retention and other areas which fall within the employee lifecycle.
- Hold regular, high quality one to ones and team meetings, support effective teamwork and communication. Support with ensuring a culture where constructive challenge is welcomed, and conflict is managed supportively in line with relevant policies and procedures.
- Build and manage effective relationships across the organisation and ensure consistent communication, whilst upholding SIG’s values, policies, and procedures. Work collaboratively with internal and external stakeholders to drive ongoing improvement to the service in line with best practice.
SERVICE DELIVERY
- Support the Service Manager with the day-to-day operational delivery of the service and work directly with colleagues, residents, participants, and other stakeholders to provide a high-quality, holistic service which meets the presenting needs of all relevant stakeholders.
- Ensure service responsibilities and requirements are carried out effectively. This includes but is not limited to; welfare checks, risk assessments, support sessions, safeguarding checks, training and development, and other responsibilities required for effective service delivery.
- Support the Service Manager to ensure the service and team meet and exceed Key Performance Indicators, and work in line with professional codes of conduct.
- In conjunction with the Service Manager, facilitate a program of continuous improvement in an environment where residents and participants are cared for, supported, and have access to resources they need to achieve positive and sustainable outcomes.
- Empower residents and participants to make decisions to take control over their lives, by creating an enabling environment.
RISK MANAGEMENT, INFORMATION MANAGEMENT AND CASE RECORDING
- Follow the relevant risk assessment and management procedures, share any relevant information with partner agencies as appropriate.
- Ensure all case recording, and information is accurately recorded in a timely manner, ensuring electronic records are protected in line with GDPR, and kept up to date and written to a high standard.
- Alongside the Service Manager, champion, and act as a point of reference for safeguarding concerns within the service(s). Ensure all staff attend relevant safeguarding and training and use knowledge to coach and advise the team.
PROPERTY AND HOUSING MANAGEMENT
- Create and manage a welcoming, psychologically informed home environment for residents and participants, ensuring a continuous focus on safety, health, and wellbeing.
- Ensure the accommodation in which residents live is maintained to a high standard, in line with SIG’s property standards and meets all legal and statutory health and fire safety requirements to operate safely, effectively, and efficiently.
- Ensure all repairs and maintenance issues are correctly reported and managed through to completion.
FINANCIAL MANAGEMENT
- Provide support in setting the service’s budget and reviewing monthly management accounts; manage set budgets effectively and ensure resources are maximized.
- Maintain financial management within the service, including but not limited to, invoice management, arrears management, management of petty cash, and expense claims.
OTHER RESPONSIBILITIES
- Contract Management and Internal Auditing; Ensure due diligence is carried out and records are well maintained.
- Administration duties will vary, including operating online systems and ensuring correct processes are followed alongside GDPR and confidentiality.
- Other duties may include but are not limited to, maintaining clean and tidy environments, removing rubbish, ordering supplies, arranging in house events and activities and other general on-site duties.
Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position.
KEY CRITERIA
What we are looking for:
- Understanding and/or experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours
- Experience of working with and engaging with diverse groups of people from varying backgrounds
- IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software
- Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with mental health issues, addiction, exploitation, homelessness and within the criminal justice system
- Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
- Ability to follow organisational policies and process in line with external governance
What we would like, but not essential:
- Previous experience in people management and development
- Understanding, knowledge, and/or practical application of key legislation – Equity, Diversity, and Inclusion, Mental Health, Criminal Justice, Social Care, and Housing, and Health, Safety and Environment
- Understanding of Housing Management, including voids and evictions
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
WORKING FOR US
ABOUT US
Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change
Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Our Values
Ambition – Eager to succeed and to accomplish as much as possible for our people
Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential
Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff
Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
One in seven people in the UK experience tinnitus. This role will positively and proactively innovate, manage and improve Tnnitus UK's services and build on the reputation of Tinnitus UK to date. This role leads Tinnitus UK's efforts in providing direct support to Tinnitus through multiple channels including telephone, and online. In addition liaises with regional support group leaders in the provision of support, face to face and locally. Given that Tinnitus UK is the only charity in the UIK to provide such services delivery of these services at the highest standard is essential and consequently enhances the reputation of the charity,
The position is responsible for the development of the strategic and annual plans associated with the provision of these support services, and has direct day to day responsibility for implementing them through multiple channels (helpline services, support group and volunteer programme, events) nationally in Tinnitus UK.
This role provides strategic oversight and management of the services portfolio (helpline services, support group and volunteer programme, events) nationally in Tinnitus UK. The post holder works with the Chief Exeutive and the rest of the Leadership team to deliver services, ensuring that goals are achieved through effective management practices, that staff are motivated and supported to build sustainable services to meet the needs and expectations of the tinnitus community and work closesly with research to remain up to date on the latest understanding of the issues that cause tinnitus and solutions that help address and mitigate the challenges facing sufferers. The role ensures that all activities are carried out in accordance with statutory requirements, quality standards, information governance requiremens and organisational policies.
This role will maintain and develop Tinnitus UK's digital offerings, ensuring these are delivered in ways that help and encourage people to access our services now and in the future. This will include maintaining and monitoring existing services and developing, testing and embedding new ones.
Main Responsibilities
1. Develop and implement our services strategy
- Strategic and operational oversight of all Tinnitus UK's services to the tinnitus community, optimising both digital and traditional models and ensuring relevance and quality
- Innovatively improve and extend Tinnitus UK service provision, with a primary focus on people living with tinnitus, recognising that Support Services should be available at all times when people need them, calling for a strong digital capability
- Identify relevant people and organisations and build relationships to enable better support around the UK for poeple with tinnitus.
- Work with all staff to ensure Tinnitus UK's information and engagement services are understood and well delivered by all staff.
2. Intergrated approach to service user involvement
- Continually analyse and understand the needs of people with tinnitus, care givers, regional co-ordinators, partners and other stakeholders and develop appropriate services to meet them
- Ensure Tinnitus UK's support group network maintain best practice and work with colleagues to identify under-performing groups and develop action plans for improvement
- Establish links with key internal teams and external bodies, managing risk and helping to evaluate our involvement in partnerships and collaborative work.
3. Understanding the needs of the tinnitus community
- Run focus groups to fully understand the needs of people with tinnitus
4. Develop Tinnitus UK's outreach services to people who experience tinnitus
- Lead strategic development of Tinnitus UK's helpline and other outreach services.
- Identify gaps in tinnitus support service provision and work with colleagues to ensure they are filled
- Ensure connectivity between service users' journey across Tinnitus UK's services
- Oversee development of Tinnitus UK's chatbot function in relation to tinnitus support
5. Volunteering and placements
- Work with relevant staff to develop the programme for internal and external volunteering opportunities designed to enhance service delivery and encourage growth of individual volunteers
- Coordinate placements as and when required to ensure the organisation benefits from them
6. Events
- Work with relevant staff to implement a programme of events (conferences, awareness events, training courses) to meet the needs of the tinnitus community
- Lead the innovation of events, using digital and other tools to widen their availability to make them more diverse
7. Quality
- Lead Tinnitus UK's work to assess social impact and value
- Ensure Tinnitus UK's tinnitus support services are founded on evidence-based research and that our advice to people living with tinnitus remains accurate and appropriate in response to developments in the treatment of tinnitus.
- Work with colleagues to identify underperforming services and drive improvement of standards and quality
- Work with staff and volunteers to ensure a high quality information service
8. Leadership
- Work as part of the Senior Leadership Team (SLT) to ensure oversight of strategic and operational matters and support the Chief Executive
- Lead the development and delivery of Tinnitus UK's annual operational business for Services and contribute to the overall charity's business plan
- Provide evidence, data and ideas to support the fundraising team to develop proposals to underpin Tinnitus UK services.
9. Drive change and maximise our potential
- Explore cost effective digital solutions that optimise our use of resources
- Apply management techniques, tools and solutions to drive the change and transition to greater use of digital tools in service delivery
10. General
- Co-ordinate and attend internal and external meetings and events
- Contribute to the general administrative running of Tinnitus UK
- Adhere to and promote Tinnitus UK's organisational values
- Show flexibility to carry out such other associated duties that may arise, develop or be assigned in line with the broad remit of the post
- Undertake a maximum of 4 hours per week on the helpline/webchat service
PERSON SPECIFICATION
1. Experience
- Management and leadership of service delivery services in the charity sector
- Strategic and operational planning and implementing organisational change
- Monitoring and evaluation of systems, processes, service quality and team performance
- Management of service delivery projects to meet targets and funding criteria
- Managing staff and volunteers, including remote and matrix management
2. Skills an Abilities
- Senior management skills appropriate to a complex leadership role in a national organisation
- Ability to think strategically and translate strategic goals into achievable objectives
- Solution-focused approach and effective and timely decision-making
- Strong interpersonal and communication skills that encourage staff and stakeholders to engage and participate
- Ability to troubleshoot and problem solve difficult situations, and deal with them calmly, diplomatically, efficiently and effectively
- Fluent use of standard office equipment and information and communication technology
- Ability to manage risk and recognise potential impact of decisions across the organisation
- Ability to manage own time and workload efficiently in order to prioritise and to meet tight deadlines
- An ability to recognise the challenges of colleagues on the front line who are handling difficult and some times very distressing calls from sufferers and hear with empathy their needs and provide support to them.
3. Knowledge
- An understanding of the practical operation of performance and quality requirements in contracts and the regulatory environment in relation to Tinnitus UK's services.
- Knowledge of data protection, monitoring and evaluation of systems; safeguarding policies and practices
4. Education/Training/Qualifications
- No single specific qualificaitons is required, but evidence of recent continuing professional development in a professional area relevant to the post is required. For example: Management and leadership; Quality systems; Monitoring and Evaluation; Project ManagementAI learning and communication systems.
5. Other Requirements
- Able to travel occasionally when required to present on Tinnitus UK services i.e. Support Groups across the UK
- Able to work some evenings and weekends and stay overnight where necessary
- Works well in a team with a flexible approach to work
- Committed to anti-discrimatory practice and equal opportunities. Able to apply awareness of diversity issues to all areas of work
The client requests no contact from agencies or media sales.
We are looking for someone with a great track record of success in fundraising, who can thrive in a small ambitious team. The Fundraising and Development Director will lead income and resource generation through development strategies, bidding and relationship building. We will expect you to represent our interests in a range of public and private sector contexts and expect you to be a confident and proactive verbal and written communicator and a skilled networker with a strong track record of relationship building.
This is a senior role in an expanding organisation and is closely aligned with our growth and capital development ambitions with the next three years focused on capital fundraising alongside strategic project development.
The postholder will work closely with and report to the Chief Executive, you will also have a close working relationship with the Executive Director (Programme and Impact) to ensure the resources are in place to fulfil our programme ambitions. You will support the charity’s trustees to be effective champions of our work.
We are a mission orientated team that work to a high standard with each other and with external partners and pride ourselves on the quality of our relationships. You will join a warm and welcoming team that has inclusivity and social justice at its heart.
Our mission is to bring people together through writing, reading and engaging in ideas, deepening mutual understanding and encouraging creative habits
The client requests no contact from agencies or media sales.
An inspirational charity is seeking an inspirational CEO. The Amber Trust is a unique charity, dedicated to funding music opportunities for blind and partially sighted children and young people.
Job title: Chief Executive Officer
Reporting to: Board of Trustees through the Chair
Location: Flexibility to work remotely with at least one day per week in our SW London and other locations for meetings as required
Hours:,30 – 37.5 hours per week TBA with candidate
Contract: Permanent
Salary range: £55 - £60K pro-rata (depending on experience)
Charity overview
The Amber Trust provides musical opportunities for blind and partially sighted children, including those with additional disabilities, via its Music Awards and Music Services.
Amber Music Awards fund instrumental and singing lessons, the purchase of musical instruments and specialist software, funding for concert tickets, and travel to musical activities for vision impaired children throughout the UK. In addition, there are structured programmes in its Music Services.
‘Little Amber’ is a service that offers music resources and quarterly sessions with a specially trained music practitioner to children under five and their families. ‘AmberPlus’ provides music resources and sessions offered on a termly basis to children over five who also have complex needs.’ ‘With Music in Mind’ is a new service for visually impaired children and young people with life-limiting neurodegenerative disease. Amber’s workshop scheme offers music sessions for groups of children in schools, charities and community organisations.
We have also developed extensive online music resources for teachers that are freely downloadable from anywhere in the world.
The Charity has a turnover of around £400k, employs a small central administrative team, and, for the music services, works through a large network of self-employed practitioners.
Role purpose
The Chief Executive Officer is responsible to the Board of Trustees for leading The Amber Trust, developing and realising Amber’s vision and strategy, and playing a key ambassadorial role with funders and other senior stakeholders. The CEO is responsible for the management of the charity and its staff and the execution of Amber’s targets, plans and policies, ensuring that resources are used to best effect in meeting the needs of beneficiaries. The CEO is responsible for initiating and overseeing new initiatives that will ensure Amber plays a leading role in the field of music and blindness in children and young people into the future.
Role Description
Accountabilities: To develop, lead and manage The Amber Trust, in particular:
Strategy
• to develop and deliver innovative projects and services in accordance with Amber’s strategy.
• to ensure Amber flourishes, meeting all its charitable objectives and its legal obligations as a charity and a company limited by guarantee, and to honour its duty of care to its staff, beneficiaries and other stakeholders;
• to maintain Amber’s ethos of providing individual and personal support to beneficiaries and their families;
• to lead Amber in the development and implementation of its long- and medium-term strategy and annual business plans in accordance with the strategic direction and policy framework agreed by the Trustees;
Fundraising and events
• to attend, represent and promote Amber at meetings, conferences and other events, enhancing its profile across the UK – occasional evening and weekend work and travel may be required for this;
• to manage volunteers and liaise effectively with fundraisers and individual donors;
• to engage in fundraising and income-generating activity to ensure the sustainability and growth of Amber, including bid writing activity;
• to monitor and evaluate the services offered by Amber as required by external funders and Trustees, writing and submitting reports to deadline
Operations
• to manage and support operations and services and to be hands-on where required to ensure these are delivered;
• to be pro-active in maintaining digital media relating to Amber and its work, including (but not limited to) its web page, Facebook, Twitter, Instagram, LinkedIn, and YouTube;
• to manage the budget prudently to ensure Amber’s financial soundness;
• to ensure efficiency and effectiveness externally in service delivery, and internally in its systems, resources and infrastructure;
• to communicate effectively and in a timely manner with Trustees, organising and contributing to regular meetings for the Board, and its Investment, Fundraising, Digital Media, Music Awards and Music Services subcommittees, including the provision of reports, financial information, data on service delivery and all other matters to enable the Trustees to fulfil their governance role.
People management
• to manage staff, setting their objectives and ensuring that these are met, and that colleagues appreciate the ethos and values of Amber, and work in accordance with its strategic objectives, with regular update meetings and an appraisal cycle, and to monitor and recommend to Trustees appropriate remuneration;
• to ensure all staff are aware of current national policies and procedures relating to safeguarding in relation to the children and young people that Amber serves, and are given training annually.
Also to undertake other such duties as may reasonably be required from time to time by the Trustees.
Person specification
The successful candidate will be able to demonstrate that they have the following essential requirements:
Essential criteria
· Proven leadership experience in the third sector
· Proven management experience in at least two organisations
· Demonstrable passion for music
· Experience of measuring the impact of charitable services and driving quality improvements
· Degree level education or equivalent
Knowledge, skills and experience
· Experience of working with trustee boards and an understanding of their role and governance experience
· Experience of programme development and the management of grants
· Familiarity with UK charity law and governance issues
· Awareness of disability issues
· A track record of successful fundraising
· Experience of staff management including personal development, objective-setting, recruitment and performance management
· A high level of computer literacy in standard office packages and CRM systems such as Salesforce ;
Competencies and personal qualities
· The capacity for innovative thinking
· The ability to motivate self and others – of developing a vision and enlisting others to share it
· The ability to see ideas through from concept to implementation and evaluation
· The capacity to operate at a strategic level and to analyse and understand complex issues;
· The ability to prepare and manage budgets;
· Strong organisational, written and oral communication skills, including experience and confidence in public speaking and in effective report writing
· The ability to work in a self-directed manner, and to develop good working relationships with stakeholders
· A commitment to equity, diversity and inclusion, treating people from all backgrounds with respect, dignity
· The right to reside and work permanently in the UK
Desirable criteria
· Experience of working with or caring for people with visual impairment
· Familiarity with the UK education system, and in particular, music education
· Knowledge of and familiarity with special education provision, incl]uding special schools
· Familiarity with other regional and national music organisations working in the field of music education.
The closing date for all applications is 9:00 am Monday, 20th May 2024. Initial interviews are planned to take place face-to-face in London on Wednesday 29th and Thursday 30th May 2024.
To apply to the role, please send a CV and covering letter, outlining your motivation for applying for the role and how you meet the essential criteria.
To apply to the role, please send a CV and covering letter, outlining your motivation for applying for the role and how you meet the essential criteria.