General Manager Jobs
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Delphside Limited is entering an exciting phase of change, but is mindful of the challenges the mental health care and charity sector as a whole is facing.
To help mitigate this this, we are looking to enhance our Governance and control systems in terms of our financial and administration management.
The role is a temporary role (6-12 months) to help direct and support changes of financial systems, data control processes and to help ensure the current team, including our current Finance Manager, are supported with the implementation of a more up to date and effective way of working.
Ideally you will be a fully qualified accountant, but equally we would welcome applications from individuals who are qualified by experience or accredited qualification (e.g. AAT Level 4, ACCA/ACA qualified etc.) It is essential you have proven experience of delivering strategic leadership in finance, preferably (but not essentially) in the charitable sector and that you can deliver changes of processes and systems.
Knowledge of Sage and also XERO systems would be beneficial.
Main Responsibilities :
· Provide full review of current financial controls, identify and implement a new financial I.T./software system suited to service needs.
· Oversee the procurement, implementation and transition to the new financial I.T./software system once it is identified.
· The post holder will assist with the strategic planning and budget preparation for the organisation as well as maintaining the charity's financial accounting systems.
· To provide support to the Finance Manager by overseeing the preparation of the organisation’s accounts for audit in accordance with current accounting good practice and Charity Commission’s Standards of Recommended Practice (SORP)
· Lead, develop and support a small dedicated finance and administration team
· Long term financial planning and assisting the CEO with succession planning in the finance area of the service, including creation of a financial risk register.
· Assist in setting the annual budget and report on performance.
· Oversee timely production by the Finance manager of monthly management accounts and the annual statutory accounts.
· Ensure a robust financial control environment and ensure all treasury and Financial Governance management are in place, suitable and effective.
· The post holder will have responsibility to ensure the organisation is compliant with legal and financial duties associated with those of a Charitable Company reporting directly to the CEO and Board of Trustees.
· Provide proactive assessment of opportunities to deliver efficiencies in collaboration with department heads where necessary.
· Undertake internal audit of systems and processes in place to ensure good financial Governance.
Start date-a.s.a.p.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The senior member of staff is responsible for ensuring the decisions of the Board are acted upon and the charity meets the legal and regulatory requirements of a CIO. The key focus will be on development of new income streams as we navigate challegnes across the site. The General Manager will oversee the implementation of the new Buisness Development Plan. Support the team of volunteers in project managment and fundraising to support the ambitions of the Board. HR management and financial control will be an important part of the role.
Thatcham Memorial Foundation is a Charitable Incorporated Organisation (CIO) that serves the people of Thatcham and surrounding areas.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About the role
Are you an experienced corporate fundraiser with an interest in working in the international development sector? Are you creative, strategic, highly organised, a confident and effective communicator and strong team player?
We are looking for an experienced Senior Corporate Fundraising Manager to work closely with the Head of Programme Funding to drive new donor engagement and secure sustainable, multi-year funding. If you are seeking a dynamic and engaging fundraising role which offers you the chance to play a pivotal role within a small but ambitious organisation, then this could be the job for you.
You will be an exemplary relationship builder and have experience in developing multi-faceted corporate partnerships (ideally with experience and success in employee engagement, corporate sponsorship, and/or operational partnerships).
The role also line manages the Senior Fundraising Officer post, a position that provides administrative and fundraising support across the whole fundraising team. Please note that we are a small team and so you’ll need to be comfortable rolling up your sleeves to help out team members and to support new business across other restricted income streams.
If you think you have the skills, qualities and drive to fulfil this role, but don’t meet all of the specifications, or perhaps you’ve gained your experience in (for example) commercial sales or within relationships management and are looking to move into development work, we would still welcome hearing from you. We’re always interested to hear from talented individuals who can help drive the success of the team.
We are also open to making the role part time (80%) for the right candidate.
Interviews will be held on a rolling basis.
What can the Foundation offer you
- You will be part of an organisation that values you. As a smaller organisation, we value everyone’s individual perspective and voice and seek all staffs input into strategy, annual plans, and organisational values.
- A positive and collaborative culture – we are proud of our leadership and management style that encourages teamwork, open and honest communication, while maintaining a friendly and relaxed atmosphere where everyone can thrive
- One-on-one regular meetings with your line manager or director to focus on career and professional development while also taking an interest in your personal wellbeing
About the Cherie Blair Foundation for Women
The Cherie Blair Foundation for Women works with women entrepreneurs in low and middle income countries. We work together to enable women entrepreneurs to reach their potential. We are committed to eliminating the global gender gap in entrepreneurship and creating a future where women entrepreneurs thrive.
Since our inception in 2008, we have supported more than 250,000 women to start and grow successful micro, small, and medium sized businesses in over 100 countries.
Training, mentoring, networking and collaboration are at the heart of our work, deploying technology innovatively to reach and connect with more women worldwide. Our approach opens doors for women entrepreneurs to networks, finance, new markets, investments and opportunities.
As a result, women create a future for themselves, their families, and their communities. In turn, they contribute to more robust economies, global gender equality and a thriving entrepreneurial sector.
How to apply
To apply, please download the job description and send us the following:
· Covering letter addressing relevant experience for the role (one A4 page max)
· We will not accept or consider applications submitted without a cover letter.
· When writing your cover letter, please refer to the job description, focussing on the essential and desirable criteria
· Current CV (two A4 pages max)
DISCLAIMER: Applications without a covering letter will not be considered. All applicants must have the full legal right to work in the UK as the Foundation does not offer sponsorship at this time.
Please send your application, or any questions you might have by Friday 17 May, 5pm BST.
The Foundation is an Equal Opportunity Employer and actively encourages candidates of all backgrounds to apply for this position. Please let us know if you have any access requirements that you would like us to be aware of during this process.
For information purposes, we request that you complete the Equality Diversity and Inclusion (EDI) monitoring form when you submit your application. This is not mandatory but supports the Foundation it’s with EDI goals and objectives. All information is private, and we abide by stringent GDPR and data processing management systems. The link is available on our website.
Due to the large number of applications we receive, please note that you will only be contacted should we wish to invite you to interview.
Thank you for your interest in the Cherie Blair Foundation for Women. We look forward to receiving your application.
We work with partners to eliminate barriers to entrepreneurship for women, enabling global economic gender justice.
Bladder Health UK (BHUK) is a small national charity that has developed significantly over the last 10 years. We are now looking for a part-time charity manager who can continue this journey. The role gives a rare opportunity to someone who is enthusiastic to make a difference in this unique space and have a significant impact on both sufferers and healthcare professionals. As charity manager you will need a varied skillset including being able to build and nurture relationships, manage a small team of staff, develop new income streams, create, and develop imaginative projects and use innovative technology to boost the aims and objectives of the charity.
What you would do
Account management of existing and new relationships in the charity sector. • Research and write grant applications. • Support in making decisions and advise on the charity spend. • Work with the BHUK team to tell the story of ‘Bladder Health UK’ via its communication channels. • Support hosting and organising charity events. • Manage the general cashflow for the charity including reporting from a finance perspective. • Work on a multitude of projects throughout the year. • Outreach to relevant charities that the charity wants to work with and build long lasting, meaningful relationships with them. •. • Maintain all contracts, mailing lists, ensuring IT systems are kept up to date, and are compliant. • Manage ongoing governance of the charity, including developing and maintaining policy documents such as our grant making policy, conflict of interest processes, procedures and register, risk management policy and register. • Maintain charity commission register records. You will also be expected to be able to provide and present regular reports to the Trustees on the finance and operational activity of the charity.
To succeed in this post, it is essential that you have:
- Have been involved in charity campaign work previously.
- Have experience in charity operations and governance.
- Have sales /marketing/fundraising experience.
- Be able to multi-task in a busy environment.
- Can demonstrate effective communication skills with ability to liaise with different audiences and be effective at developing long-lasting relationships.
- Evidence that you are highly organised and great with time management.
- Have experience developing social media, websites, and webinars to promote, inform and educate.
It would be desirable that you:
- Have either a clinical background or experience in urology issues.
- Are passionate about making a difference and are willing to understand how amazing our members, volunteers and supporters are.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
New Routes Integration
Since 2003 New Routes has been working with, and supporting, refugees, asylum seekers and isolated migrants in Norwich to support their wellbeing and ambitions by providing skill-building and social programmes in a safe and welcoming environment. We promote cross-cultural integration and community awareness, working with individuals and families from over 60 countries of origin. We work closely with an extensive network of partner organisations, both third-sector and statutory. New Routes is one-third of the Norwich Integration Partnership (NIP), alongside English+ and the Bridge Plus+.
Principle purpose of the post:
The Operations Manager will work closely with the Chief Executive supporting on contractual service delivery (including the management of risk), quality and improvement across the organisation and ensure quality services are provided. This will be informed and implemented by ensuring that our participants have appropriate methods to inform programme delivery routinely.
The Operations Manager will support the Chief Executive in leading and monitoromg service and organisational quality, financial/income activity and expenditure, adherence to policies and procedures, and overall compliance with health and safety activity through a range of measures, including the use of reports and data to make critical and informed assessments.
The Operations Manager will be responsible for developing and implementing the Fundraising Strategy in order to diversify our funding streams enabling New Routes to develop exceptional services that meet our participants existing and emerging needs.
In conjunction with the Chief Executive, the Operations Manager will hold responsibility for ensuring all staff are effectively supported to undertake their roles, and will administer formal HR policies and procedures when standards fall below expectations.
The Operations Manager will provide support and deputise for the Chief Executive when required. The postholder will be expected to demonstrate a high ability to be pro-active in anticipating and managing their workload, and work without high levels of direction.
Please see the attached Job Description and Person Specification. If you are committed to improving the lives of marginalised communities, we would love to hear from you. If you would like further details prior to submitting your application, please call our Chief Executive, Gee Cook, for an informal discussion.
Please complete the attached application form.
Join the team at Haven House Children’s Hospice
Haven House Children’s Hospice cares for children and young people who have life-limiting or life-threatening conditions across North and East London, West Essex and East Herts. Our mission is to provide the highest quality palliative and holistic care services to children and their families in our local communities.
Since the hospice opened its doors in 2003, it has gone from strength to strength both in terms of the care we provide to children and their families as well as the close bonds we have developed and nurtured with individuals and organisations who are inspired by our work.
This is a great time to join the team at Haven House as our Trusts and Grants Manager. We have recently restructured the Income Generation and Marketing team and this role sits within the High Value team, working alongside Corporate fundraising, Philanthropy and Special Events, and reporting into the Assistant Director of IGM/ Head of High Value Partnerships. The team are currently developing a new high value strategy, to underpin the organisation wide strategy and the overall IGM strategy.
At Haven House the focus within the Income Generation and Marketing Team is to put the supporter and donor at the centre of everything we do, ensuring they feel inspired by our work and the children and families we support; engaged and committed to our cause and ultimately make a commitment to do something amazing.
We’re looking for an individual who is has the experience and skills to manage and nurture relationships with our existing donors and funders from charitable trusts, foundations and grant-making bodies as well develop long lasting commitments through new donor partnerships.
We want someone to join us who loves being part of a hardworking and collaborative team and who is willing to try new things, bring fresh ideas and who has the energy and personal drive to execute them.
If this role sounds right for you and you have the right skills and experience, please do download the job description from our website.
If you are a potential candidate who would like to have an informal chat with someone about the role before applying, please contact our HR department and someone will come back to you.
Benefits
As an employee you will be entitled to the following range of benefits:
· Hybrid office/ home based arrangement
· 27 days' annual leave
· Pension scheme (company matches contribution up to 7%)
· Free onsite parking
· Employee Assistance Programme
· Eye care voucher scheme
· Cycle to work scheme
· Life Cover
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and a DBS check.
Closing date: 12pm Friday 26th April 2024
Interview: w/c 7th May 2024
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Who we are
St Werburghs City Farm is an inner-city community hub for land-based opportunities. We understand the importance that green space has for our collective health and wellbeing, which is why all our work is based on strengthening the connections between land, animals and people. We know that enjoyment of green space, access to local food, and opportunities in the agricultural sector are not equal, and we are committed to addressing this imbalance in our work. We appreciate that everyone has skills, experience and assets to share, which is why we base our approach on co-design and delivery with and for our community. We target our work at those experiencing mental ill-health, disadvantage and/or marginalisation. We are working to create a future where communities grow, green spaces flourish, and together we thrive.
About the role
We are looking for someone who wants to make a real and lasting difference to people’s lives, taking the lead on generating the income required to deliver the Farm’s services and maintain our central functions and infrastructure. With support from the Farm’s Director, who is an experienced fundraiser, you will develop and implement the fundraising strategy for the Farm, leading on the delivery of key activities, initiatives and opportunities.
You will confidently take on the leadership of the Farm’s well-established fundraising from trusts and foundations, growing our unrestricted income base and attracting multi-year funding to support our projects. Your experience will also enable you to take the lead on establishing a new individual giving programme for the Farm, creating and implementing a stewardship strategy alongside the Marketing, Events & Communications Operational Manager. We anticipate that the postholder will spend 75% of their time managing and growing our existing trusts and foundations portfolio and 25% on building a new individual giving programme. We are looking for someone with experience (or demonstrable transferable skills and knowledge) and a willingness to work on both areas.
As a member of the Farm’s Leadership Team, you will work closely with the Director and Operational Managers to ensure that our fundraising strategy enables us to deliver against our objectives, as well as supporting project managers and other staff to contribute to the development of relevant fundraising opportunities.
For a full list of responsibilities, and for details of how to apply, please refer to the attached job description. We are happy to have informal conversations about the role prior to application.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are delighted to be recruiting a Programmes & Partnerships Manager to manage and deliver our specialist services, as part of our vibrant team.
With the launch of our new three-year strategy and a rebrand on the horizon, this is an incredibly exciting time to join us, and an opportunity to join the senior leadership team at a small but mighty organisation, where you will really see the impact of your work.
This role would be ideal for someone who is:
- Passionate about supporting survivors of sexual violence and able to stand up for people who have experienced sexual harm
- Visible and approachable
- Values led, with the ability to embed those values across the organisation and our services
- An expert in great service delivery, with local knowledge of service delivery across Oxfordshire
- An excellent networker with a drive to ensure our charity is well-known and represented across the county
- Resilient, with superb people management skills
- A great listener
- An understanding of the barriers some people might face in accessing our services and a drive to change this for the better, whenever possible
- Confident, responsible and calm under pressure
We know this is a lot to ask, and it’s more important to us that you are the right fit for the charity and the role than ticking all the boxes, so please do apply if you think you might be a good fit for this role.
In return we offer:
- Truly flexible working in a supportive, feminist environment, including up to ten days of emergency leave for those with caring responsibilities
- A healthcare plan which provides cashback for dental care, physiotherapy, optical care and access to a 24 hour doctor
- Regular counselling and mental health support, with access to our Employee Assistance Programme
- An individual wellbeing plan to help fit your wellbeing needs in around work
- 5% employer contributions to your pension and incremental pay rises
- A cycle to work scheme
It’s important to us that our OSARCC teams include women from across the diverse Oxford communities we serve. We particularly welcome applications for this role from Black and racially minoritized women, Disabled women, LGBTQI+ women, and others whose intersecting experiences reflect those of the sexual violence and abuse survivors we work with.
This post is open to women only and is exempt under Schedule 9, part 1 of the Equality Act 2010.
The closing date for applications is: 9am on Monday 13th May 2024. Interviews will be held the week commencing: 20th May 2024
The client requests no contact from agencies or media sales.
This is a new role working in the context of the national Church’s Fifth Mark of Mission “To strive to safeguard the integrity of creation and sustain and renew the life of the earth.”
The right candidate will be:
- committed to the net zero carbon target and passionate about the environment.
- able to take the lead on the development of a strategic plan and approach to meet the ambition for net zero carbon by 2030, ensuring that relevant resources, timetable and implementation plans are created. This plan will align with the national Church’s Routemap to net zero.
- collaborative and positive, understanding the varying pressures on our stakeholders, particularly parishes.
The client requests no contact from agencies or media sales.
We are looking for a Chief Officer who will be responsible for the day to day running of the charity as well as working with the Trustees to take the organisation forwards. The successful candidate will have experience of working with adults with learning disabilities, will have skills in finance, management and IT, and will enjoy working in a busy environment where there are changing demands and priorities throughout the day.
At Oak Tree Farm we are committed to providing a high quality, supportive environment where adults with learning disabilities, our Team Members, are the centre of everything we do. The farm has livestock, growing fields, greenhouses, polytunnels and a tearoom as well as craft rooms, a cottage garden, pottery and shop. Our Team Members are involved in every aspect of life on the farm and the farm is firmly embedded in the local community with Team Members providing gardening services to local people as well as volunteering on the Sandon Estate.
Oak Tree Farm provides a unique rural working environment where people with learning disabilities gain the skills, independence and confidence to take
The client requests no contact from agencies or media sales.
Are you passionate about creating a positive impact in the lives of patients and their families?
A Hospice is actively recruiting a talented Fundraising Manager to lead their dedicated fundraising team for several months, starting as soon as possible.
Job title: Fundraising Manager
Salary: £50,000 per annum
Location: Whittington, Lichfield
Contract: 6 months maternity contract
Hours: Full-time 37.5 hours, flexible for the right candidate with a hybrid working model
Benefits: 25 days plus bank holiday, life assurance, enhanced sick pay, group pension scheme (contribution up to 8%), wellbeing support, eye tests, flu vaccine, enhanced maternity, and paternity benefits, shared parental leave, employee discount, car scheme and free parking.
*Training and development opportunities available*
About the Hospice:
They are committed to providing care and support to those with a terminal illness and their loved ones, believing in the power of community to positively impact lives.
The opportunity:
As Fundraising Manager, you will have experience overseeing various income streams, including individual giving, regional fundraising, corporate partnerships, and in-memory fundraising. The key responsibilities include:
- Provide general oversight and line management support to our fundraising and lottery teams, comprising 26 dedicated individuals. You'll offer specific guidance and support to a core group of 7 team members.
- Demonstrate strong leadership skills to drive performance across various income streams, ensuring success in individual giving, regional fundraising, corporate partnerships, and in-memory fundraising.
- Offer operational support to the team, ensuring smooth day-to-day practices and leveraging your strong fundraising background to provide expert guidance.
- Foster a resilient team culture, actively developing team members to increase their confidence and effectiveness. Your proactive approach will be instrumental in helping the team navigate challenges.
About You:
We are seeking a seasoned professional with an excellent track record in a similar position. You will possess strong leadership and team-building skills, as well as bring a strategic approach to achieving development within the team and financial targets. Most importantly, you will act as an ambassador and advocate for the Hospice.
If this has sparked your interest, and you are ready to be part of a team that values kindness, teamwork, compassion, and community, then contact Zelda Leader and Priya Vencatasawmy at Charity People. Due to the sensitive nature of the role, we are accepting applications on a rolling basis, which means the role can close at any stage, so please do reach out if this impacts you in any way.
Closing Date: Rolling basis
Charity People actively promotes equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Harris Hill are delighted to be partnering with National Eczema Society in their search for a Research Engagement Lead.
Location : Camden, North London. This role gives you the opportunity to work from home three days a week.
Salary : £40,000
National Eczema Society is the UK charity dedicated to making life better for people with eczema and their families. As a relatively small and agile organisation, they punch above their weight and have big ambitions.
As Research Engagement Lead you will lead on medical research and patient research engagement for the Society.
This is a new role at National Eczema Society and demonstrates the charity's commitment to growing their support for eczema research. There is considerable scope for the postholder to shape the way the Society supports eczema research in the future. They have an ambitious strategy, including establishing a research grant programme and creating an 'Experts by Experience' patient panel to ensure research engagement drives the change people with eczema want most. The postholder provides the principal channel of communication and advice between the charity and the eczema research community.
The successful candidate will have experience of research grant administration and a background working with patients and supporting the involvement of patients and carers in research. You must be confident communicating complex science to a broad spectrum of people (ranging from researchers to the general public), be able to plan, budget and monitor grant award expenditure and be comfortable taking decisions and responsibility.
If you have strong research experience (in a research environment in academia, the charitable sector, or similar), enjoy working in a small team and are proactive, organised, rigorous and like variety, then please do get in touch!
If you would like to receive further information, including the full job description and how to apply, please send your CV to Lizzy Clark at Harris Hill via the apply button.
Closing Date: Monday 15 th April by 9am
Harris Hill Charity Recruitment Specialists operate an equal opportunity policy and commits to treating all candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are on an exciting period of growth and over the next few years we want to increase our reach, connectivity, and impact at a local, district and regional level. At the heart of our work is our vision to ‘#WeThinkActive - Everyone in Coventry, Solihull & Warwickshire to benefit from movement and enjoy sport and physical activity in safe and thriving communities’ and our mission, ‘We will use the power and potential of sport and physical activity to enable future generations to have healthier and more prosperous lives’.
.
Our ambition and aspirations mean that we need to formalise and evolve the systems, process and procedures employed in all aspects of running the charity and Active Partnership.
To lead and manage this transition and growth we are looking to recruit an Operations Director to be part of Think Active’s Exec team.
The charity has a strategy and an annual business plan that together, highlights the ambitions, financial profile, goals, and future direction of the organisation. Our ability to implement this has been made possible through valuable Sport England funding.
Reporting directly to the Chief Executive you will lead the development and implementation of operational systems and plans that are integral to the successful delivery of our strategy and implementation of our business plan.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Community Action Redbridge is a local infrastructure organisation working to create a fairer Redbridge where every one and every community thrives. Our mission is to support strong and resilient communities where people lead happy, healthy and fulfilling lives.
We are looking for a passionate and experienced programme manager to lead our social prescribing team. In this role, you will be responsible for managing and developing a programme of work that builds on people’s strengths, and draws on the strengths of their communities, to:
-
Build individual, family and community resilience
-
Support empowerment and independence
-
Reduce social isolation and loneliness
-
Increase choice and control
-
Facilitate inclusion and connectedness
Through gathering insight and data, you will also play an important role in supporting the development of local plans and priorities, helping to ensure that they meet the needs and aspirations of local people.
The successful candidate will be passionate about the power and potential of communities. You will bring previous experience of asset-based community development and a track record of managing and developing impactful projects.
Please note that this role can be offered on a hybrid basis, with a minimum of 3 days a week in the office.
What it’s like to work at Community Action Redbridge
We are committed to creating a truly inclusive workplace culture that embraces and celebrates difference. Building a team that reflects the diversity of our communities and brings together a range of experiences, backgrounds and perspectives is essential to the work we do.
We want Community Action Redbridge to be a safe space for everyone to bring their whole selves to work, where all our employees have the opportunity to thrive, and feel recognised and valued for the work they do.
We offer some great benefits including 28 days’ annual leave plus public holidays, a free and confidential employee helpline, face-to-face and telephone counselling, an employee discount scheme, and a travel loan and cycle to work scheme.
How to apply
Please download the application pack on our website and return your completed application via email by 11.59pm on Sunday 5th May 2024.
Interviews are expected to take place the week commencing 13th May 2024.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are Made in Hackney
Made in Hackney started life in 2012 as a community cookery school working across London with the mission of tackling the climate crisis, health inequalities and bringing communities together using the power of plants. The impact of our work is varied, far-reaching and very real; changing hundreds of thousands of people’s lives for the better. We provide diverse culinary education, inspiration and support networks needed to ensure no one is left behind in the transition to a plant-centred, planet-friendly diet.
When you join Made In Hackney – you become part of this pivotal movement, where a new type of food culture is being formed with care, compassion and justice at its core.
We are seeking a highly motivated and strategically minded individual to become our Head of Operations and a key member of the Senior Leadership Team. You will have experience working in a senior role in the areas of operations, HR and governance. You will help the charity comply with health and safety requirements, safeguarding best practice and data protection and lead in developing organisational policies.
You will have a passion and flair for improving operational processes and efficiency, administering CRMs, and monitoring and evaluation to ensure we operate most effectively. You will not shy away from problem-solving operational challenges and thrive in supporting the core team (of 10 staff) to ensure the smooth running and ongoing development of the organisation. We appreciate you may not have all the experience outlined in each category below but if you excel in a few key areas please still apply.
The experience of working for Made in Hackney is varied, unique and rewarding. There is plenty of room for the successful candidate to be creative and bring new ideas for developing services.
Responsibilities include:
Leadership, Strategy and Governance
-
Be an active member of the Made in Hackney Senior Leadership Team, working together to galvanise the organisation behind the strategic plan
-
Contribute to strategic discussions on the future path of the organisation; providing oversight on key initiatives as required as a member of the Senior Leadership Team.
-
Proactively participate in and/or lead team meetings to ensure effective communication and mutual support
-
Provide lead support to the Board of Trustees, assisting the Chair with trustee meetings, keeping the Charity Commission website updated, and assisting with trustee recruitment, induction and training, board reviews etc;
-
Act as the lead staff team representative on the Resource & Remuneration board sub-committee
HR & Training
-
Lead the organisation’s HR function ensuring employment practice is legally compliant and fair, with a focus on being a fully inclusive employer;
-
Keep abreast of the latest guidance in employment law and HR legislation, acting as the lead liaison with Croner external HR support;
-
Act as MIH’s Lead for:
Safeguarding - conducting regular reviews of safeguarding policy, procedures and regular training for staff, trustees and volunteers and completing;
Data Protection - ensuring Data Protection Policy review and organisation-wide compliance and responding to any data incidents or breaches;
Training - overseeing staff/volunteer/trustee training and lead on implementing staff wellbeing initiatives eg. socials, team building days etc; -
Oversee monthly staff salary payment and coordinate with external payroll provider;
-
Responsible for regular organisation-wide policy, procedure and risk assessment reviews
-
Oversee any organisational structure reviews and ensure a system is in place for staff to receive regular and motivational feedback, and feel supported and able to perform their role;
Salesforce Admin
To be the main point of contact for core users' technical support and training needs, and to develop the Salesforce platform to improve organisational efficiency, relationship management and income generation. Intensive training will be provided to support this role.
-
Act as the system administrator and manage admin functions including assigning new users, creating reports, dashboards, surveys, application forms etc;
-
Onboard and train new users, and grow the level of expertise among the core team;
-
Implement custom features when new work streams/programmes are set up and as organisational needs grow;
-
Oversee support partnerships with external technical support and training providers.
-
Support the Head of Fundraising & Communications and Community Programmes Manager with the creation of reports and dashboards in salesforce to present programme outcomes for funder and trustee reports and the MIH Annual Report;
-
App Integration – use apps such as Mailchimp and 123 Form Builder (survey software) and integrate with Salesforce
Venue Management
MIH has a part-time Venue Manager who is responsible for the general upkeep and maintenance of the ‘Liberty Hall’ kitchen venue. The Head of Operations will oversee them and support key areas of venue management in the following ways:
-
Manage relationship with venue partner ‘Clapton Commons’ to ensure key services of venue are running smoothly and represent MIH in oversight committee meetings;
-
Ensure venue and office equipment is safe to use and repaired/replaced/PAT tested on time;
-
Ensure the venue meets the latest Health & Safety requirements, Fire Safety Standards and is fully accessible;
-
Support acquisition of new kitchen equipment when required, such as ovens, hobs etc either from a donated source or purchased from a supplier;
Finance
-
Organise quarterly budget meetings between the core delivery team and Finance Manager to review budget and expenditure;
-
Ensure the finance team understands the requirements and deadlines of board meetings and provide reminders to them for preparing the required financial reporting.
Line Management
-
Line management responsibility for 3 direct reports, creating a supportive environment for growth and development
Apply with:
1. a CV with your career history and relevant experience for the role;
AND
2. a cover letter outlining what has attracted you to apply for the role of Head of Operations at Made In Hackney and what makes you the right candidate for the role.
The client requests no contact from agencies or media sales.