Permanent jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Carers Bucks
At Carers Bucks we are committed to making a lasting and positive difference in the lives of unpaid carers across Buckinghamshire - from children as young as five, to adults supporting loved ones, through physical or mental illness, frailty, disability or addiction. We understand that caring can impact a person’s health, wellbeing and future opportunities and we are here to change that.
Our vision is that every unpaid carer in Buckinghamshire feels recognised, respected and supported in their role – so they can access the right support, at the right time, in a way that works for them – regardless of age, circumstance and cultural or socio-economic background.
Our team is at the heart of everything we do. We foster a positive, supportive working culture where wellbeing matters, and professional development is encouraged and celebrated.
Our values reflect our core principles and culture. They guide how we engage with service users and how we work as a team. We are
Kind
We understand the challenges carers face. With real compassion and empathy we are able to build confidence and resilience in both carers and colleagues.
Inclusive
We adapt our services to meet the diverse needs of all carers, making sure they feel seen, supported and empowered in their role.
Collaborative
We work together – with carers, partners and one another – to listen, learn and improve outcomes.
Innovative
We are curious to find better ways to support carers. We are open to new ideas and committed to improving what we do.
Reliable
We are informed, trustworthy and confidential. We do what we say we will - every time.
As a trusted local charity with over 20 years’ experience, we are continually evolving to meet carer’s needs and improve access to support.
About the Role
We are seeking an experienced, motivated and highly organised Support Worker to join our dedicated Young Carers Service team. Our team of support workers focus on supporting young carers throughout their caring journey, ensuring they feel understood, valued and empowered whilst also providing the opportunities and practical support the young people need to thrive and continue their caring role.
As a Support Worker you will be responsible for assessing the needs of young carers and ensuring they receive appropriate support through Carers Bucks services or other local agencies. The role includes engaging in one-to-one support, delivering targeted group sessions and facilitating clubs and activities. Support Workers will identify and engage young carers through partnerships with schools, health and social care and VCSE communities.
Your role will be a mixture of working in the community, from home and in our Aylesbury office. Your principal geographic area will be South Bucks.
Key Responsibilities These include but are not limited to:
1. Operational Coordination and Planning
· Receive referrals and undertake YC assessments in your geographical area. Allocate young people to the appropriate level of support they require to fulfil their caring role.
· Provide planned and time limited one to one support for carers with clear outcomes, using tools such as ‘my life now’ to measure impact of support.
2. Service Delivery and Quality
· Deliver group programmes in response to the needs in your local geographical area, whilst working to available resources.
· Work with staff and volunteers to deliver regular clubs and activities which provide young carers with the opportunity to have time away from their caring role.
3. People and Team Development
· Build a strong relationship with young carers and families in your geographical area and work with the Young Adult Carer Support worker to transition them through services.
· Work effectively as part of a high performing team to ensure that needs of carers are met.
4. Safeguarding and Inclusion
· Have a strong understanding of how to receive, respond to and record safeguarding concerns and escalate to a line manager in a timely manner.
· Demonstrate a strong commitment to implementing and upholding Carers Bucks’ safeguarding policy in everyday practice.
5. Partnerships and Representation
· Provide support to schools in a geographical area to run young carers groups, targeted support sessions or drop in’s.
· Collaborate with the Adult Carers team and partner organisations to further support carers and make referrals to appropriate services accordingly.
6. Performance, Data and Reporting
· Maintain accurate and up to date records on all aspects of work carried out for monitoring and evaluation purposes.
· Produce case study summaries to evidence the impact and outcomes of work, in line with requests from the line manager.
About you
Qualifications and Experience
· Background in youth work, education, social care or the voluntary sector.
· Experience of working directly with young people and/or unpaid carers.
· Experience providing information, advice and guidance to young people and their families.
Knowledge and Understanding
· Strong understanding of young people’s development and the challenges faced by young carers.
· Strong understanding of safeguarding principles and demonstrated experience in implementing effective safeguarding practices to protect individuals.
· Understanding of how compassion, collaboration and reliability build trust and improve outcomes for carers.
Skills and Competencies
- Excellent verbal and written communication skills, adaptable across audiences.
- Strong organisational skills with the ability to prioritise and manage a varied workload.
- Competent IT user with experience of standard office packages and electronic record systems.
Personal Attributes
- Commitment to the values and ethos of Carers Bucks.
- Full UK driving license and access to own vehicle (travel across Bucks required.)
- Willingness to work flexibly, including evenings and weekends. Candidates will typically work Thursday evenings until 7pm (usually two times per month). TOIL will be provided for out-of-hours working.
Why join us?
We have recently published our one-year strategy, guiding us through the next phase of our development, ensuring our services are embedded with partners in the community and strengthening the way we work, both with our adult team and with volunteers.
By becoming part of our team, you will:
- Make a lasting impact: Your work will directly support unpaid Young Carers and Young Adult Carers, helping to reduce isolation, promote wellbeing and improve access to support.
- Be part of a supportive, passionate team: You will collaborate with dedicated colleagues who are committed to making a difference and supporting one another.
- Access opportunities for growth: We will support your professional development with training, learning opportunities, and the chance to shape a growing area of work.
- Enjoy flexibility and balance: We offer flexible working arrangements.
If you are seeking a role where your contributions are recognised, your work drives real impact and you can help shape something meaningful, we would love to connect with you.
Employee Benefits Include:
· 25 days annual leave + Bank Holidays (increases with length of service)
· 3x Christmas Closure Days
· Up to 5 days paid Carers Leave
· Regular training and development opportunities
Diversity and Inclusion
We want our services to be representative of the community we serve. We are proud of the diversity within Buckinghamshire and particularly welcome applications from underrepresented groups.
How to apply
Please submit a CV and covering letter via our online portal. Successful candidates will be invited to a first interview by 24th November 2025.
We are committed to being an inclusive employer. If you require any adjustments to the interview process or would like to discuss your access needs in advance, please let us know by emailing us (email address available on our online portal)- we will do our best to accommodate you.
Benefits
25 days annual leave + Bank Holidays (increases with length of service)
3x Christmas Closure Days
Up to 5 days paid Carers Leave
Regular training and development opportunities
At Carers Bucks we are committed to making a lasting and positive difference in the lives of unpaid carers across Buckinghamshire.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Carers Bucks
At Carers Bucks we are committed to making a lasting and positive difference in the lives of unpaid carers across Buckinghamshire - from children as young as five, to adults supporting loved ones, through physical or mental illness, frailty, disability or addiction. We understand that caring can impact a person’s health, wellbeing and future opportunities and we are here to change that.
Our vision is that every unpaid carer in Buckinghamshire feels recognised, respected and supported in their role – so they can access the right support, at the right time, in a way that works for them – regardless of age, circumstance and cultural or socio-economic background.
Our team is at the heart of everything we do. We foster a positive, supportive working culture where wellbeing matters, and professional development is encouraged and celebrated.
Our values reflect our core principles and culture. They guide how we engage with service users and how we work as a team. We are:
Kind We understand the challenges carers face. With real compassion and empathy we are able to build confidence and resilience in both carers and colleagues.
Inclusive We adapt our services to meet the diverse needs of all carers, making sure they feel seen, supported and empowered in their role.
Collaborative We work together – with carers, partners and one another – to listen, learn and improve outcomes.
Innovative We are curious to find better ways to support carers. We are open to new ideas and committed to improving what we do.
Reliable We are informed, trustworthy and confidential. We do what we say we will - every time.
As a trusted local charity with over 20 years’ experience, we are continually evolving to meet carer’s needs and improve access to support.
About the Role
We are seeking an experienced and highly organised Team Leader for our Young Carers and Young Adult Carers team. You will play a key role in shaping and guiding the service, managing a dedicated team and overseeing day to day delivery while working with the Head of Services to deliver our strategy. Essential to the role is ensuring the service is inclusive, responsive and shaped by the voices of the young people we support. This is a hands-on, people-focused role, combining team management, safeguarding oversight, caseload guidance and partnership working.
Key Responsibilities
1. Operational Coordination and Planning
- Coordinate the day-to-day delivery of the Young Carer Service in line with agreed workplans and available resources.
- Support the Head of Services in implementing strategic priorities and translating them into clear team actions.
- Plan and organise delivery schedules, ensuring one to one work, groups, clubs and school sessions are appropriately staffed and resourced.
- Manage delegated budgets and approve individual expenses in line with organisational procedures.
- Contribute to service planning and improvement by sharing insights from young carers, families and frontline delivery.
2. Service Delivery and Quality
- Oversee the daily flow of referrals, assessments and casework, ensuring timely allocation and consistent quality standards. Provide guidance to the team with their individual caseloads.
- Coordinate and monitor the delivery of group sessions, clubs and school-based activities to ensure they are safe, engaging and age-appropriate.
- Ensure there is adequate staff and volunteer cover to enable the schedule of sessions and activities.
- Maintain up-to-date and accurate information for families, schools and professionals, including content for the website and promotional materials.
- Support effective volunteer participation in groups, events and activities, working with the Volunteer Manager to ensure volunteers are appropriately trained, supervised and valued.
3. People and Team Development
- Provide day-to-day supervision, guidance and coaching to staff, ensuring they are supported, motivated and clear about priorities.
- Support the Head of Services with team meetings, supervision and annual appraisals.
- Ensure all team members are trained and equipped to the required standard, identifying learning needs and coordinating relevant development opportunities.
- Foster a positive, inclusive and supportive working environment, addressing interpersonal issues promptly and constructively.
4. Safeguarding and Inclusion
- Act as Deputy Designated Safeguarding Lead (DDSL), receiving, responding to and recording safeguarding concerns and escalating to the DSL (Head of Services) in a timely manner.
- Ensure robust safeguarding practices are embedded across all delivery settings, including schools and community venues.
- Champion equality, diversity and inclusion, ensuring activities are accessible, inclusive and representative of Buckinghamshire’s diverse communities.
5. Partnerships and Representation
- Maintain day-to-day relationships with schools, youth organisations, community groups and VCSE partners to coordinate delivery and share information.
- Represent Carers Bucks at local forums, events and school-based meetings as agreed with the Head of Services.
- Promote awareness of young carers and young adult carers and the support available through Carers Bucks, sharing information and good practice with partner organisations.
- Provide feedback from schools, young and young adult carers and community partners to inform service improvement and planning.
6. Performance, Data and Reporting
- Record and monitor service data accurately, ensuring compliance with GDPR and organisational procedures.
- Track team performance against agreed objectives and highlight areas requiring support or improvement.
- Analyse data and feedback to identify trends and contribute to quarterly and annual reports.
- Provide case studies and operational insights to evidence impact and support funding and reporting requirements.
About you
Qualifications and Experience
- Experience of supervising or leading a team.
- Background in youth work, education, social care or the voluntary sector.
- Experience of working directly with young people and/or unpaid carers.
- Experience of partnership working with schools, community organisations or health and social care professionals.
- Experience of handling safeguarding concerns and maintaining appropriate records.
- Experience of report writing, record keeping and using client databases or CRM systems.
Knowledge and Understanding
- Strong understanding of young people’s development.
- Robust knowledge of safeguarding principles for both children and adults.
- Understanding of equality, diversity and inclusion, and how to embed these in practice.
- Awareness of the issues affecting young carers and their support needs.
- Awareness of local services and support available for young people and families in Buckinghamshire.
- Understanding of how compassion, collaboration and reliability build trust and improve outcomes for carers.
Skills and Competencies
- Excellent verbal and written communication skills, adaptable across audiences.
- Strong organisational skills with the ability to prioritise and manage a varied workload.
- Ability to support, motivate and develop a small team through encouragement and shared learning.
- Confident in analysing information and using data to support service improvement.
- Competent IT user with experience of standard office packages and electronic record systems.
Personal Attributes
- Empathic, approachable and emotionally intelligent, with genuine respect for others.
- Inclusive and open-minded, valuing different perspectives and experiences.
- Self-motivated and proactive, with a positive and flexible approach.
- Calm under pressure, able to use initiative and make sound judgements.
- Team-oriented and collaborative, sharing information and celebrating success with others.
- Commitment to the values and ethos of Carers Bucks.
- Full UK driving licence and access to a vehicle for work across Buckinghamshire.
Why join us?
We have recently published our one-year strategy, guiding us through the next phase of our development - ensuring our services are embedded with partners in the community and strengthening the way we work both with our adult team and with volunteers.
By becoming part of our team, you will:
- Play a key role in shaping our future: You will help shape and guide the Young Carer and Young Adult Carer Service, working with the Head of Services, and based on the needs of young people.
- Make a lasting impact: Your work will directly support unpaid Young Carers and Young Adult Carers, helping to reduce isolation, promote wellbeing and improve access to support.
- Be part of a supportive, passionate team: You will collaborate with dedicated colleagues who are committed to making a difference and supporting one another.
- Access opportunities for growth: We will support your professional development with training, learning opportunities, and the chance to shape a growing area of work.
- Enjoy flexibility and balance: We offer flexible working arrangements.
If you are seeking a role where your contributions are recognised, your work drives real impact and you can help shape something meaningful, we would love to connect with you.
Employee Benefits Include:
· 25 days annual leave + Bank Holidays (increases with length of service)
· 3x Christmas Closure Days
· Up to 5 days paid Carers Leave
· Regular training and development opportunities
Equal Opportunities
We want our services to be representative of the community we serve. We are proud of the diversity within Buckinghamshire and particularly welcome applications from underrepresented groups.
How to apply
Please submit a CV and covering letter via our online portal. Successful candidates may be invited to a first interview before the closing date.
We are committed to being an inclusive employer. If you require any adjustments to the interview process or would like to discuss your access needs in advance, please let us know by emailing us (email address available on our online portal) - we will do our best to accommodate you.
At Carers Bucks we are committed to making a lasting and positive difference in the lives of unpaid carers across Buckinghamshire.
Our charity has grown rapidly over the last five years, with each year bringing new faces and new opportunities. This year, we’re excited to be welcoming a Fundraising Manager to join our team.
In this role, you’ll work closely with our CEO and operations team to deliver our annual fundraising targets, focusing on individual giving, trusts and foundations, and fundraising events/external opportunities. Partnerships are currently managed by the CEO and our Board of Trustees.
We have a fun, joyful working culture and work flexibly and mostly remotely, though you may occasionally need to attend meetings in London or travel for events. Our registered office is in Margate, so if you’re local or fancy a change of scene, you’re welcome to come and work by the sea.
As this is a new role for Not A Phase, we’re looking for someone confident, proactive and full of ideas. You’ll have the freedom to shape and implement your own systems and processes, with full support from the team.
It’s vital that you have an understanding of the issues currently faced by the trans+ community in the UK. We recently launched our new five-year strategy, Joy as an Act of Resistance, which will guide our mission in these challenging times. Your role will be key in helping us achieve it, if you'd like to check it out, you can read it in full over on our website.
We encourage applications from those with lived experience or a deep understanding of the topics we work within.
About You
-
Experienced fundraiser, ideally with a background in individual giving.
-
Skilled bid writer with a proven track record.
-
Lived experience of, or strong understanding of, the challenges facing the trans+ community in the UK.
-
Experience developing and managing fundraising events from start to finish.
-
Passionate about giving supporters the best possible experience and skilled at building relationships to exceed targets.
-
Confident communicator who can engage effectively with stakeholders at all levels.
-
Creative, proactive problem-solver who thrives in a flexible environment.
Uplifting the lives of trans+ adults across the UK.



The client requests no contact from agencies or media sales.
PCS is seeking a motivated and experienced individual to join our Member Response team as Team Leader. This is an exciting opportunity to play a key role in supporting the growth and success of the union by leading a dynamic team handling queries and call. This post is based in PCS Clapham with hybrid working arrangements. This role offers the chance to make a meaningful impact in our union.
Salary and Location
- Band 3, London Spine points 33-29
- Starting salary: £43,715 p.a. rising to £48,846 p.a. in annual increments
- PCS Clapham
Successful candidates for the Member Response Team Leader will be able to demonstrate:
- Experience leading teams or supervising staff
- Working in a customer-focused organisation or service
- A strong understanding of GDPR
- Experience using CRM platforms such as Salesforce
The main duties of the Member Response Team Leader role include:
- Managing a team of Member Response Team Administrators
- Day-to-day operations of the team
- Ensuring workflows are managed efficiently and service level agreements are consistently met
With an ability to foster a positive and collaborative working environment both remotely and in person, the Member Response Team Leader will be expected to provide clear direction, conduct appraisals, and support the professional development of their team. Strong leadership skills, a proactive approach to problem-solving, and the ability to motivate and engage staff are essential.
The role of Member Response Team Leader offers hybrid working with flexibility to work from home outside of peak periods. Due to key operational and democratic activities, the Member Response Team Leader will be required to attend the office daily from February to April each year and additional periods throughout the year. Outside of this period, hybrid flexibility will apply in line with team needs and organisational policy.
Closing date: at 12 midday on Monday 24 November 2025
Interviews will be held in person: Tuesday 9 December 2025
About PCS
PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.
Employer Benefits
You will have access to a generous package of staff benefits including
- flexible working (including hybrid working)
- childcare and family support
- generous maternity/paternity leave
- 32 days leave and Christmas closure
- pension scheme
- employee assistance programme
Learning and Development
The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.
PCS Recruiting Process
We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.
Applications must be received by the closing date and time specified.
Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.
- CVs will not be accepted. Please see the job description/person specification and follow the application process.
- PCS is working towards equal opportunities and is positive about disabled people.
- All posts can be considered on a full-time, part-time or job share basis.
Please view our guidance for applicants.
JOB DESCRIPTION: MEMBER RESPONSE TEAM LEADER
Ref: 1225
Grade: Band 3, London
Salary:
Spine points 33-29
Starting salary £43,715 p.a. rising to £48,846 p.a.
Location: PCS Clapham
Purpose of the job:
To assist in maximising the potential for union growth, development and success through managing, co-ordinating and supporting the work of the Member Response Team, in line with PCS policy and our ethos as an organising union.
Responsible to: Member Response Team Manager
Responsible for: Member Response Administrators
Contacts
External:
PCS Union Representatives, Members, Government Departments, Employees of other trade unions, Suppliers, TUC, Employers, legal and other professional advisors, other external contacts
Internal:
PCS staff and officials, Bargaining Units, Membership and Balloting, and other internal departments
Main duties and responsibilities
1. People Management
- Day-to-day management of staff and workflow
- Manage work allocation, future planning and support for team/line manager
- Through the appraisal system, identify training and development needs, train or organise training for staff
- Undertake induction programmes, 1 to 1s and appraisals with staff as appropriate
- Apply the staff conduct policies e.g. discipline, grievance, capability, dignity at work and IT security policies as and when required
- Check work standards and maintain consistent quality of delegated tasks
- Proactively promote diversity including equality in line with the wider PCS approach
- Continuously improve effectiveness and efficiency of the administrative team
- Ensure health, safety and welfare of team members
2. Systems Management
- Develop and make best use of relevant systems e.g. office, IT, finance, etc.
- Attend relevant training and ensure staff are appropriately trained on system changes and developments
- Regularly reviewing existing systems, and ensure consistency and organisational best practice is followed
- Equality-proof and check that the design and operation of any new systems are in line with wider PCS policy, e.g. health and safety, and IT security policies, and make recommendations to senior officers as appropriate where new systems are designed that could be applicable to the wider union
- Implement an ongoing development and monitoring process for systems including managing resources, gathering, monitoring, collating and reconciling information, checking allocations, preparing reports, highlighting budget over and under spends
- Set up statistical systems to produce reports and analyse information i.e. membership reports, personal cases management system, equality statistics
- Organise and allocate work, deal with queries and correspondence, research information, produce briefs, documents and responses
- Ensure the membership system e.g. Salesforce is used to maintain up-to-date data
- Contract management work including scoping suppliers, drawing up tendering documents and recommendations, provide reports to bodies and committees
3. Team Working
- Proactively promote team working
- Initiate, organise, lead and participate in team meetings as appropriate
- Maintain high levels of confidentiality of sensitive issues at all times
- Provide assistance to team members
4. Office Coordination / Project Management
- Plan ahead and prioritise the teams work
- Share best practice with colleagues across the organisation
- Manage the physical work environment e.g. undertake risk assessments, coordinate office resources, review office layout in line with facilities systems, work with department head / SNO to deploy non-staff resources (e.g. office furniture and equipment) in the most effective manner
- Prepare for, attend and record meetings and events and take follow up action
- Liaise with senior officials both within PCS and external organisations e.g. trade unions, government departments and agencies
- Handle projects as directed by the line manager
- Deal with complex queries, issues, arising from staff or via correspondence from members
- Draft complex correspondence, briefs, reports as appropriate
5. Meeting, Conference, Election, Ballot, Events Arrangements
- Organise, co-ordinate and supervise arrangements for meetings, elections, conferences, seminars and other external and internal events
- Develop appropriate systems and support for events, conferences, elections, meetings, ballots, etc. e.g. ensuring computer and internet services are available, determine schedule for printing materials, and encourage participation
- Agree and manage timetables, processes and procedures
- Attend and contribute to events as appropriate
- Ensure compliance with rules and legal requirements, including equality issues, seeking guidance where appropriate
6. Union Organising and Campaigning (where appropriate)
- Co-ordinate and assist in the delivery of union organising activity at PCS members workplaces in support of and alongside the relevant PCS Officers
- Prepare, plan, and co-ordinate team(s) support for scheduled union organising and campaigning activity
- Maintain direct contact with PCS members within their workplace(s)/branches as required
- Co-ordinate and delegate union organising and campaigning support work/activity to direct staff team as required
7. General
- At all times implement and promote the PCSs Equal Opportunities Policy adhering to the PCS Values
- Take due and reasonable care of self and others in respect of Health & Safety at Work
- Participate in appraisal, training and development systems
- In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
- Act in a manner that enhances the work of the PCS and its overall public image
- Such other duties that may reasonably be required and which are within the level of the responsibility of this post
- Willing to work outside normal office hours and location subject to personal circumstances, and advanced notice
Person Specification: MEMBER RESPONSE TEAM LEADER
Ref: 1225
Date: November 2025
Location: PCS Clapham
ESSENTIAL FACTORS
EXPERIENCE
- Working in a customer-focused organisation or service
- People management including induction, work allocation, appraisal and conduct
- Efficient set up and management of office systems, procedures and databases
- Draft and deal with complex correspondence and issues
- Events management, organisation and co-ordination
- Attend meetings, produce accurate records/notes of actions, follow up as appropriate
TRAINING
(including continuous professional development)
- Evidence of ongoing training and continuing professional development
- Commitment to undertake job-related training
- Commitment to participation in appraisal and development review process
- Commitment to staff development
KNOWLEDGE
- Impact and use of digital and IT applications, including Microsoft Office and Salesforce
- Knowledge and understanding of trade unions and work of the public sector
- Project management/project activity
- Understanding of the application of GDPR
SKILLS
- Ability to communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences
- Ability to identify, research, analyse and present evidence, including statistics
- Ability to manage team to ensure efficient running of the work of the department/unit
- Ability to identify and set priorities
- Deal with confidential and sensitive information
- Operational decision making (within defined parameters)
OTHER
- Commitment to the application of Equal Opportunities policies and practices at work
- Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
- Flexible approach to work and willing to work outside of normal office hours and location on occasions
The client requests no contact from agencies or media sales.
Homeless Link is the national membership charity for frontline homelessness agencies and the wider housing with health, care and support sector in England. With more than 750 members, we work to improve services and campaign for policy change that will help end homelessness and ensure that everyone has a place to call home and the support they need to keep it.
As part of our established services to our members and the wider sector, Homeless Link provides specialist learning and development services to help staff working in homelessness focus on their personal development or unlock change. This includes group training, qualifications and leadership programmes. Through this we aim to create a high performing homelessness workforce who have the skills, knowledge and behaviours to provide professional and consistent support to people experiencing homelessness.
Our aim now is to increase the reach and sales of our training to maximise both the impact or our L&Dprogrammes and increase the income they deliver. The Learning and Development Sales Manager will lead this work, increasing awareness of the range of Learning and Development opportunities we currently provide and working with current and prospective customers to better understand their needs.
The successful candidate will have a sound knowledge of sales and marketing approaches, with previous experience in building and maintaining successful customer relationships, developing sales strategies and project development and management. For full details of the role please follow the link to our website.
We are actively seeking to increase diversity within our organisation and would greatly welcome applications from people with lived experience of homelessness, from a black or minority ethnic background and/or with a disability.
To develop, inspire, support and sustain a movement of organisations working together to achieve positive futures for people who are homeless.
The client requests no contact from agencies or media sales.
Summary
The Church of England Pensions Board ("the Board") is a statutory body which is a corporate trustee and administrator of four pension schemes, including both defined benefit (final salary, hybrid and CARE) and defined contribution arrangements. Almost 44, 000 people and 700 Church organisations rely on the Board for their pensions. The Board also provides housing services, providing over 2,400 residents with retirement housing.
The Board's investment team stewards approximately £3.4 billion in a diversified investment portfolio. The team are responsible for ensuring these funds are invested responsibly and with consideration to the ethical values of the Church.
The purpose of this role is to support and deliver key responsible investment and stewardship functions within the Pensions Board, enabling the Board to maintain a position as a recognised leader in responsible investment. This role will be line managed by the Managing Director, Responsible Investment and will work alongside two other Responsible Investment Analysts within a Responsible Investment team of seven.
- Hybrid working with 1-2 days in office preferred
- A salary of £58,000 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.
- 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
- We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
- We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
- Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
- Access to Occupational Health, and an Employee Assistance Programme
- Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
- Apply for eligibility for an Eyecare voucher.
- Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.
- Strive for Excellence
- Show Compassion
- Respect others
- Collaborate
- Act with Integrity
About the role ofHead of Principal Donors
As Head of Principal Donors, you will lead and manage the Foundation’s philanthropy programme, working closely with our senior leadership team and our founder to personally cultivate and steward the Foundation’s principal donors. This includes overseeing our recently formed Accelerate Circle – a select group of visionary philanthropists who help drive the Foundation’s fundraising through their networks.
In this role you will:
- Develop and deliver the Foundation’s philanthropy strategy, playing an active
leadership role in the successful delivery of income growth from UHNWI and
HNWIs - Develop the Accelerate Circle of patrons and deliver a solicitation strategy to
expand membership and grow our community of donors and supporters - Provide exceptional stewardship to existing donors and cultivate new donors
- Work closely with our founder and their office to design, plan and deliver highROI engagement such as income-generating dinners or paid speeches
- With the Director Fundraising and Communications, develop annual plans and
budgets, along with longer term forecasts for income from individuals - Work proactively with our Communications and Programmes teams to identify
and create funded or high-return opportunities to gain visibility in key markets - Support staff to deliver and, where appropriate, lead on fundraising and
cultivation events and donor trips - In consultation with the Director, lead on financial reporting for philanthropy
income, advising on risks and opportunities, producing regular reports of
income against plans and forecasts, and monitoring day to day income tracking
Our ideal candidate is:
- Experienced in cultivating and stewarding high-net-worth individual donors – with a proven track record of securing six or seven figure donations
- Capable of developing and delivering a successful philanthropy strategy
- Comfortable and experienced working with high profile individuals and senior volunteers including managing development boards, giving circles or other forms of peer-to-peer fundraising approaches
- Excellent at managing relationships and able to successfully influence people at all levels with clear and persuasive communication
We work with partners to eliminate barriers to entrepreneurship for women, enabling global economic gender justice.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Make a difference every day with PDSA
At PDSA, we’re dedicated to improving the lives of pets and the people who love them. As a Fundraising Adviser, you’ll play a vital role in helping us raise the funds that keep our veterinary services running, making a real difference to pets and their owners across the UK.
If you’re a great communicator with a passion for helping others and a drive to achieve goals, this could be the perfect role for you.
About the role
You’ll be based in Sunderland, at our National Customer Service Centre (NCSC), located just 600 metres from our local PDSA Pet Hospital.
Our centre has been running in its current form for nearly a decade and is home to a friendly team of 60 colleagues, a great mix of full- and part-time team members who work together to deliver excellent service and results.
Over the years, the NCSC has evolved significantly, now handling a wide range of customer and supporter interactions. It’s an energetic, supportive environment where every conversation helps make a difference.
What you’ll do
- Make inspiring outbound calls to engage supporters, encourage donations, and promote PDSA’s work.
- Handle inbound calls related to fundraising with empathy and professionalism.
- Achieve personal and team income, service and quality targets.
- Build positive relationships with supporters through excellent communication and listening skills.
- Ensure accuracy and compliance with Data Protection and fundraising regulations.
- Maintain up-to-date knowledge of PDSA’s veterinary and fundraising activities.
About you
You’ll bring:
- Experience working towards financial or operational targets.
- Excellent telephone and listening skills, with the ability to build rapport.
- A positive, solutions-focused approach.
- Confidence using computer systems and managing data accurately.
Desirable experience includes:
- Customer service or complaint handling.
- Fundraising, sales or supporter engagement.
What We Offer
We are really passionate about being a great place to work, where people feel connected with what we do and where they feel they can make a genuine difference. This commitment has resulted in us being rated as one of the top 25 big organisations to work for in the UK according to Best Companies survey.
In addition to being a great place to work, we offer a wide range of benefits, including:
- 25 days holiday plus bank holidays (rising with service), with option to buy/sell days.
- Special days off, including:
- A paid Volunteering Day
- A Celebration Day for something meaningful to you
- A dedicated Wellbeing Day to focus on yourself
- Generous pension scheme – up to 10% employer contributions
- Free Life Assurance (4 x annual salary)
- Enhanced family leave (maternity, adoption & paternity)
- Retail, travel & leisure discounts through Fetch platform
- 15% discount on PDSA Pet Insurance plus access to staff vet services for pets
About PDSA
As the UK’s leading veterinary charity, with 49 Pet Hospitals, we strive to improve pets’ lives – through prevention, education and treatment. Every year our dedicated vet teams carry out 2.7 million treatments on 470,000 pets. Our national network of around 120 high street shops help us to provide these treatments through selling both donated and new goods.
We believe that we work better together, so everyone from our vets, volunteers, shop teams and to our office support colleagues – we are driven in our dedication and passionate about pets. Join us and help improve the lives of every pet.
PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunity for flexible working arrangements to support team members from different backgrounds.
We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.
The closing date for this vacancy may be brought forward should we receive sufficient candidates.
The client requests no contact from agencies or media sales.
About us
CSE is a national charity based in Bristol with a clear mission: to tackle the climate emergency and end the suffering caused by cold homes. We believe in a future where everyone can live in a warm, healthy home powered by a fair and sustainable energy system, and we work with people, organisations and communities to help make that a reality. We collaborate across teams and disciplines to deliver practical change, and we’re proud of our independence, integrity and commitment to social justice. Our people are at the heart of what we do, and we want CSE to be an outstanding place to work, one where colleagues feel supported, included, and empowered to make a difference.
The role
Would you like to be part of a small, collaborative HR team that supports the people driving CSE’s mission to tackle the climate emergency and end fuel poverty? We are looking for a proactive, organised and values-driven HR Officer to join our busy HR team. This is a hands-on role at the heart of our operations, supporting around 150 staff and 60 line managers across the employee lifecycle.
As HR Officer, you will provide practical, people-focused support from recruitment and onboarding through to contract changes, benefits administration, and leaver processes. You will act as the first point of contact for HR queries, helping colleagues and managers to apply policies effectively, use systems confidently, and follow processes that are consistent and people-centred.You will also play a key role in maintaining accurate information across systems such as Employment Hero, SharePoint HR Intranet and Monday, ensuring data is compliant and well managed. Working closely with the Senior HR Manager and Senior HR Advisor, you will contribute to improving how HR supports staff, helping to strengthen processes, enhance systems and create a positive employee experience.
This role is ideal for someone who enjoys getting the detail right, solving problems and improving the way things work. You will be part of a small, friendly team where HR systems and processes are evolving, so you will need to be comfortable balancing daily operational work with helping to shape clearer, more efficient ways of working.
Who you are
You are motivated by the opportunity to deliver reliable, people-focused HR support that helps staff across CSE do their best work. You take pride in being organised and accurate, and you are keen to develop your skills and confidence in a supportive, purpose-led environment.
You will bring:
- Some experience in HR or people-focused support, with an understanding of HR processes and a basic knowledge of UK employment law, and a willingness to continue learning.
- Confidence managing day-to-day HR queries, preparing contracts and letters, and maintaining accurate employee records.
- Strong digital and administrative skills, including experience using HR systems, spreadsheets and Office 365 (especially Word and Excel).
- Excellent organisation and attention to detail, with the ability to manage multiple priorities in a fast-paced environment.
- A proactive, solutions-focused approach and the confidence to take ownership of routine processes.
- Strong communication skills, with the ability to explain HR information clearly and sensitively.
- A collaborative mindset and alignment with CSE’s values, championing inclusion, fairness and wellbeing at work.
What we offer
Working at CSE means being part of a supportive, purpose-driven team, where your skills contribute to real social and environmental change. We offer:
Salary: Scale D (£28,124 - £33,688).
Pension: 8% employer / 6% employee.
Holiday: 25 days annual leave plus bank holidays.
Benefits:
o TOIL programme and flexibility to support work–life balance
o A commitment to supporting your role progression and continued development
o Health Cash Plan
o Life Assurance
o Enhanced sick pay, maternity pay, adoption pay
o Access to retail discounts and discounted breakdown cover
o Employee Assistance Programme
o Staff activities like yoga at lunch and a book club
o Tech Scheme
o Cycle to Work Scheme
Our culture and values
At CSE, our values shape how we work together and with others.
- Commitment to our mission
- Collaboration
- Conscientiousness
- Initiative
Application procedure
To apply, please complete CSE’s application form. Applications should clearly demonstrate how your skills and experience meet the person specification outlined in the job description.
Application deadline: 10:00 on Tuesday 25 November 2025.
Applications should be sent by:
- Email
or, - Post - Reception, Centre for Sustainable Energy, St James Court, St James Parade, Bristol BS1 3LH
If you require any reasonable adjustments to take part in the recruitment process, please let us know and we’ll be happy to accommodate your needs.
The client requests no contact from agencies or media sales.
Starting Salary: £54,269 - £59,422 (including LW)
Contract: Permanent
Location: Romero House, London - Hybrid working with a minimum of 40% of your time in the London head Office
Job Profile
CAFOD has an ambition to be digital first in our marketing and communications, to stay ahead of emerging trends and make the most of what digital technology can offer to strengthen our relationships with our supporters and in our ways of working across the organisation. Digital technology has already transformed our communications and will continue to do so. This senior communications and marketing role will be responsible for steering the ongoing digital transformation of CAFODs work, primarily in the supporter programme and also across the wider organisation.
This role encompasses overall responsibility for the brand, digital marketing, messaging, proactive and reactive media relations, with a core focus on digital transformation across all platforms. This post will play a key role in guiding our digital shop fronts and marketing efforts, evolving supporter journeys, steering our email programme and leading on the digital infrastructure to enable delivery of our supporter programme. It will ensure that digital engagement and conversion is embedded and an integral part of our communications planning.
This role will drive innovation and data-informed insight across the full spectrum of communications and wider organisation functions. It will embed a digital-first approach across teams and guide and accompany the wider organisation on harnessing opportunities of new technologies, making digital engagement integral to communications planning.
This role will drive brand awareness, brand advocacy and action across our programmes to ensure CAFOD is top of mind amongst the Catholic Community of England and Wales, helping to grow support from our constituency. You will bring proven senior-level experience in digital communications and marketing, ideally within the charity sector. With a strong understanding of communications at a senior level with expert knowledge of digital channels, audience engagement, and online conversion, you also have a strategic grasp of how digital integrates into broader communications and supporter strategies. Your leadership style is collaborative and visionary, and you have the gravitas and expertise to set the digital marketing direction for a large organisation, while bringing all teams along with your vision.
Key Responsibilities
- Lead the strategic development, direction setting and delivery of an ambitious, insight-led digital-first communications strategy that enhances supporter journeys, increases engagement and drives measurable growth in support of our supporter programme, especially our parishioner-first fundraising strategy.
- Act as CAFODs senior expert on communications, advising the Executive team, across departments and influencing strategic decision-making, including on digital direction and development, at the highest level.
- Lead complex cross-organisational projects that improve our digital supporter experience, from acquisition to long-term engagement and conversion, ensuring timeliness and consistency with supporter programme priorities, especially the parishioner-first fundraising strategy and approach.
- Provide leadership and overall oversight of external communications and messaging, including brand consistency and press/media engagement, ensuring consistency between our fundraising efforts, our campaigning work and profiling our international work to supporters and key stakeholders.
- Lead and oversee the digital teams - email marketing programme, social media engagement, digital developments, campaigns and the website, to ensure user experience is optimised and platforms support our supporter programme and broader organisational strategic objectives and ambitions.
- Lead the media team to explore and encourage new approaches including how we further maximise the digital media landscape.
- Line manage senior specialists across digital marketing, website, and media and PR, ensuring high performance and professional growth.
- Work closely with IT, data and external agencies to ensure agile, secure and effective digital delivery across platforms.
- Represent the organisation externally where appropriate, with a focus on digital thought leadership.
- Develop and manage the communications budget effectively, aligning resources to priority areas and demonstrating clear impact. Agree and ensure accountability for objectives and KPIs as part of the wider supporter strategy, fostering a culture of ongoing learning, adaptation and improvement.
Safeguarding
All CAFOD staff share responsibility to promote and maintain a strong safeguarding culture, including identifying the key actions they should take given their role and responsibilities.
Person Specification
- Extensive experience in a senior digital communications and marketing leadership role, with demonstrable success in developing and delivering integrated and audience-led multi-channel communications and marketing strategies.
- Strong experience of overseeing development of supporter journeys and objectives, website development, CRM integration and email engagement and conversion.
- Passionate about digital innovation and technologies, with deep knowledge of platforms, formats, and trends.
- Committed to insight-led and data-driven approaches with skills to use digital tools, platforms and analytics to shape decisions and measure impact.
- Excellent leadership, inter-personal and team management skills, with the ability to develop and motivate multi-disciplinary teams.
- Strong cross-functional project management ability, with experience leading organisational change in digital capability.
- Understanding of broader communications and marketing disciplines, with the ability to ensure alignment and brand consistency and also oversee media and PR work, including reputational risk and crisis communications.
- Understanding of the Catholic church in England and Wales and knowledge of Catholic Social Teaching.
- A track record of strong written and spoken communication skills.
- Highly organised, able to manage a busy workload and consistently meet deadlines.
Safeguarding for Children and Vulnerable Adults
CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect. CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse. CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount. Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Conduct as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.
All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of, and consent to, these recruitment procedures.
CAFOD is the official Catholic aid agency for England and Wales tackling poverty and injustice across the world.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
In this pivotal role, you’ll be the central source of safeguarding expertise - advising senior leaders, shaping strategy, and ensuring best practice is embedded throughout our services. You’ll lead on strategy, practice, training, data analysis, and multi-agency collaboration, all while promoting a culture of empowerment, co-production, and service user voice.
What we’re looking for:
• Extensive safeguarding experience with children and/or vulnerable adults
• A relevant health/social care qualification (e.g. Social Work Degree)
• Strategic thinker with strong leadership, communication, and analytical skills
• Commitment to social justice and the Christian values of the YMCA
Why join us?
You’ll be part of a forward-thinking team making a real difference in the lives of vulnerable individuals. We offer flexible working, professional development, and this role provides the opportunity to shape safeguarding practice at every level.
Location: Minimum 3 days in our central hub, (currently Hatfield moving to Watford in April’26), with the ability to work flexibly across Herts, Beds, Bucks & beyond. There may be some occasional evening meetings as part of the role.
We look forward to receiving your application and learning more about how your skills, experience, and passion align with this role. Joining our team means contributing to meaningful work that makes a real difference — and we can’t wait to hear from you!
Important: We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence.
As some of our roles involve working with vulnerable members of society, this position may require a Basic or Enhanced Criminal Disclosure, which will be conducted once a conditional offer is made
Previous Applications: We welcome applications from all qualified candidates. However, if you have applied for a similar role within the last 6 months and were not successful, please consider whether your experience has developed further before reapplying
Accessibility & Adjustments: We are committed to making reasonable adjustments throughout our recruitment process and will strive to be as accommodating as possible. Please inform us in advance of any arrangements you may need to fully participate in the process.
At One YMCA we are an inclusive organisation and actively promote equality of opportunity for all with the right mix of talent, skills, and potential. We do not discriminate on the basis of Age, Disability, Gender Reassignment, Marriage/Civil Partnership, Pregnancy/Maternity, Race, Religion/Belief, Sex and/or Sexual Orientation. We encourage applications from all backgrounds, communities, and industries, and are committed to having a team that is made up of diverse skills, experiences, and abilities.
One YMCA's mission is to create supportive and energizing communities where young people can belong, contribute, and thrive.
The client requests no contact from agencies or media sales.
Location: St Albans, Hertfordshire, AL1 3JE
Hours: Full-time (37 hours per week)
Contract Type: Permanent
Salary: £38,949 to £42,500 inclusive annual salary up to 19.7 percent employer pension contribution.
Flexible working options (including hybrid)
About the role
St Albans City and District Council is seeking a skilled Financial Transactions Supervisor to oversee accounts payable, receivable, and cash handling operations. You will supervise a small team, ensuring accurate and timely financial transactions and reconciliations. Key responsibilities include monitoring regulatory compliance, guiding team members, and improving procedures. Strong technical knowledge of financial systems, leadership experience, and the ability to interpret financial regulations are essential.
About you
You are a confident leader with a strong understanding of financial systems and practices. Your attention to detail ensures accuracy in financial transactions, and you’re skilled in reconciliations and compliance with regulations like VAT and financial legislation. You’re highly organised, able to manage multiple tasks, and support your team effectively, offering guidance and training where needed. Excellent problem-solving skills help you address complex financial issues, and you’re comfortable working with large data sets, using Excel to analyse and present financial information. Your communication and interpersonal skills enable you to work well with both financial and non-financial colleagues.
Whilst Local Government/Public Sector experience is desirable, this is not essential. You will be receiving support, training, and guidance to ensure that you settle in your role.
If you are enthusiastic, pro-active, proficient in using Excel, with strong attention to detail, with strong organisational and communication skills and if you are ready for a new challenge, we would love to hear from you!
A minimum of AAT Level 3 is required.
Our team is friendly, and we work well together. Our office is based in St. Albans city centre, great location with excellent transport links, car park available and a short walk from the train station. It is a great place to live and work.
In addition to working within a great team and a comprehensive salary you will have access to:
• 28.5 days basic annual leave (increasing with service) bank holidays.
• Local Government Pension Scheme with current employer contribution up to 19.7 percent employer contributions
• Flexible working options
• Staff Parking Permit
• Reimbursement of professional fees
• Comprehensive development and training
• Discounted membership at selected local sports and fitness centres
• Access to discounts and benefits via online platform
This post is subject to a Basic Disclosure Check.
Closing date for applications: 30 November 2025
Interviews are scheduled for w/c: As soon as possible
NOTE: Interviews are conducted throughout the application process. We reserve the right to close the vacancy at an earlier date and we strongly encourage you to submit your application as soon as possible.
You may also have experience in the following: Finance Manager, Financial Controller, Management Accountant, CIMA, ACCA, Operations Manager, General Manager, Commercial Management, Operations Management, Accounts Payable, Credit control, Payroll, Sales ledger, Accounts Receivable, Senior Credit Controller, Billing Analyst, Credit Control Manager etc.
REF-224 991
The Bumblebee Conservation Trust (the Trust) is recruiting a part-time HR Manager.
The purpose of this role is to manage and develop all core HR functions, supporting employees and the organisation and ensuring the delivery of HR services which are efficient, inclusive and aligned to the Trust values.
Based on the developing People Strategy, the HR team deliver a wide range of HR projects for continuous improvement. This is an exciting opportunity to make a positive difference in a friendly, highly focussed organisation with an important mission.
The role will line manage the Senior HR Officer and oversees HR operations, recruitment, policy development, staff development, wellbeing, EEDI and remuneration processes. The post provides an advisory service to the senior management team and will have the opportunity to play a key role within many of the Trust teams.
You will be CIPD level 5 qualified or working towards, and be able to demonstrate previous relevant experience of working at HR Manager level in which you will have delivered the full range of generalist HR operations. You will hold skills in relationship building, communication, project management and organisation together with good knowledge of employment law and digital systems utilisation.
Please refer to the job description and person specification on the webiste for more details of the role.
This is a part-time post for 21 hours per week across 3 days. A flexitime system is in place. This post will be employed on a permanent basis and is homeworking.
The Trust is an Equal Opportunities employer. This means that whilst seeking employment or during such employment with the Trust, we will seek to ensure equality of treatment for all persons regardless of sex, race, age, marital or civil partnership status, disability, religion or belief, sexual orientation, gender reassignment, pregnancy or maternity status.
At the Trust, we have a clear goal: to be the place where a diverse mix of talented people want to come, to stay and do their best work. We pride ourselves on reaching for our vision, through the hard work and dedication of our passionate and creative employees.
The client requests no contact from agencies or media sales.
We are recruiting for a IDVA to join our team in Wandsworth and Richmond; the scope on this job involves….
Job Title: IDVA
Location: Wandsworth and Richmond
Salary: £28,857.12 per annum
Contract type: Full-time, Permanent
Hours: 37.5
Refuge is recruiting Independent Domestic Abuse Advocates for our new service in Richmond and Wandsworth to focus on supporting survivors of all forms of abuse.
As an Independent Domestic Abuse Advocate, the post holder will provide high quality independent advocacy. The job involves ensuring that survivors are provided with a safe, supportive and welcoming environment, enabling them to access their rights, make decisions and increase their life options.
We are looking for someone who is passionate, committed and cares about the work Refuge undertakes. Candidates will be expected to demonstrate an in-depth knowledge of domestic abuse and the impact this has on survivors and their children. They will be able to work under pressure to effectively manage risk and provide needs-led support to clients with a variety of support needs.
Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development. This is an opportunity to join a brand-new service and improve the local multi agency partnership to recognise, reject and respond to all forms of gender-based abuse.
Closing date: 9.00am on 21 November 2025
Interview date: 1 & 2 December 2025
Benefits
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
Oak is a fully remote, mission-driven organisation offering high levels of flexibility, autonomy, and purpose. We’re a national not-for-profit working in partnership with teachers to create the highest-quality, sequenced curriculum and lesson resources for pupils across all subjects and age groups.
Our culture has been independently recognised through:
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Flexa verified (93% overall score, including 95% for working hours and 97% for role modelling)
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Escape the City's Top 1% Employers – based on anonymous colleague reviews of culture, development, and impact
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Investors in People Gold - through external accreditation and colleague feedback
About the Role
We are looking for an experienced AI Engineer to join our AI Platform team.
The AI Platform team supports our product teams in developing the best and safest AI features in the EdTech space. The team maintain AI platform services, prompt libraries, and reusable pipelines that can be applied across multiple projects.
In this role, you may work on:
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Enhancing Retrieval-Augmented Generation (RAG) pipelines,
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Optimising embedding and vector similarity systems through semantic search, clustering, filtering logic, and dimensionality reduction techniques.
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Supporting model evaluation and safety tooling, such as automated test harnesses, hallucination detection, content moderation and input guardrails.
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Contributing to model fine-tuning, prompting and deployment, with a focus on balancing performance, accuracy, and cost-effectiveness.
This is a hands-on role with plenty of scope for technical leadership and mentoring, alongside the opportunity to shape our engineering practices and culture. You'll be part of a supportive, collaborative team that cares deeply about accessibility, usability, and delivering tools that genuinely improve learning.
What You’ll Be Doing
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Develop and maintain web and data systems that meet our high standards of safety, security, reliability and accessibility
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Lead the team on specific areas of the system, infrastructure, or code base.
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Deliver high-quality software and services, using appropriate tools, testing, deployment and monitoring to ensure reliability and maintainability.
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Share knowledge and provide guidance to less experienced colleagues.
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As a member of the Oak Team, contribute to the planning and culture of the organisation
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Work in cross-functional and product-oriented squads with colleagues from across the organisation, as required
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Deputise for senior software engineers and take on other general responsibilities as required
What We’re Looking For
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3+ years experience of continuously improving services using AI/ Web apps technologies
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Knowledge of relevant common architectures, with some experience designing simple technical solutions based on product requirements
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Professional experience building high-performing software using modern frameworks and libraries relevant to the product area (e.g. NumPy, pandas, and scikit-learn.
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Experience designing, testing, and deploying reliable software systems, including automated testing and, where relevant, evaluation of model or system performance using cloud-based tools.
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Able to collaborate effectively in multidisciplinary teams and communicate clearly.
Our Benefits
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25 days annual leave, plus one extra day for each year of service (up to 28)
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Additional Oak closure days over Christmas/New Year
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11% employer pension contribution (with no minimum employee contribution)
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A 36-hour working week, with half-days on Fridays or every other Friday off
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Fully remote working — we’ll support your home set-up and offer coworking options if preferred
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Twice-yearly in-person offsites to collaborate, connect, and have fun
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A culture that genuinely supports flexibility, autonomy, and trust
Inclusion and Belonging
We believe diverse teams build better products. We warmly welcome applicants from all backgrounds, particularly those who are underrepresented in the tech and education sectors.
We use the Applied recruitment platform to help reduce bias in our hiring process.
Key Info
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Location: Remote, but you must be based in the UK with the legal right to work here
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Sponsorship: Unfortunately, we’re unable to offer visa sponsorship at this time
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Closing date: We’ll be reviewing applications as they come in and may close the role early
If this sounds like the kind of role and team where you could do your life’s best work, we’d love to hear from you.
Next steps
You’ll answer some questions related to your day-to-day job. Your answers will go through our sift process: all answers will be anonymised, randomised, and then reviewed by a panel of reviewers (real humans).
If you are shortlisted, we’ll invite you to the next stage, which will consist of a remote technical interview and a technical pairing session conducted over Zoom. This will last approximately two hours.
We love giving feedback, so at the end of the application process, we'll share how well you performed.
We aim to begin interviews in December 2025.
We are receiving excellent responses to our job advertisements. This may lead us to close the role early, so if you are considering applying, please submit your application promptly to avoid missing out.
We are an equal opportunities employer.
We are committed to a policy of Equal Employment Opportunity and are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
The client requests no contact from agencies or media sales.