Volunteer Coordinator Jobs
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Ready for a new challenge?
We are looking for an organised, self-motivated and confident individual to join our Social Prescribing team working with adults and children, specialising in mental health, and helping patients to access support that will help them lead more independent, resilient and healthier lives.
Working alongside GP practices, Social Prescribing Link Coordinators help child and adult mental health patients and families connect with health and community services which will make a real difference to their emotional and physical wellbeing.
You will deliver personalised support to patients, independently managing new referrals from health professional and a caseload. It’s essential that you have an understanding of how to prioritise need, and are able to recognise when to refer on to specialist services, and must be confident to communicate at all levels across health and social care sectors.
The position is available in Gillingham and applicants must have experience of working with adults or children, a background in medical or social care, and experience of delivering mental health support to clients or groups.
You will need to demonstrate a robust knowledge of confidentiality, data protection, safeguarding and boundaries in all aspects of your work. Car driver essential.
It’s time to make a difference.
We offer our employees:
· Inclusive values-based environment
· Competitive remuneration package
· Workplace pension scheme
· Generous 31 days annual leave entitlement plus bank holidays
· Opportunities for hybrid working
· Benenden Health Care
· Death in Service Benefit
· Cycle to Work Scheme
· Employee Supported Volunteering scheme
· Development opportunities
· and more
Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.
Please either submit your CV with a short covering note or visit our website for full details.
Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion, and celebrate diversity across our organisation and within communities.
Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.
The client requests no contact from agencies or media sales.
Using a gender and trauma-informed approach, the Outreach & Engagement Worker will deliver 2-4 daytime outreach sessions per week in Manchester alongside partners, colleagues and volunteers. They will also attend the Street Engagement Hub weekly to provide specialist support to women attending this multi-agency hub. They will provide brief interventions and casework support to women supporting their needs holistically.
You will work with other members of the MASH team to achieve the following outcomes:
- To improve women’s health
- To improve women’s wellbeing
- To increase women’s safety
- To enable women to identify and achieve their goals
- Women who sex work are heard, understood and experience less stigma
- Other agencies and policymakers understand the needs of women who sex work and are more effective at supporting them
Since 1991, MASH has been at the forefront of supporting women in and around Greater Manchester who are, have been or may start sex working and who are facing multiple disadvantage. We were founded as a social justice organisation, starting out as a grassroots, community led response to the HIV/AIDS crisis and we have continued to support women at the sharpest end of inequalities ever since.
Whilst the nature of sex work, the context in which we operate and the support we provide has changed dramatically over the last thirty years, one thing has remained constant: MASH continues to be a haven for some of the most marginalised women in Greater Manchester – women who fall through the gaps, are under served by mainstream services and face stigma, discrimination and multiple barriers to accessing the support they need. At MASH, we meet each woman where they are at and stay with them for as long as it takes for them to get to where they want to be. Crucially, our support is gender and trauma informed and responsive and we bring decades of experience of appropriately supporting women in ways which work for them.
The client requests no contact from agencies or media sales.
We’re looking for person affected by SCI to deliver, maintain and expand the support services available to people with SCI and their families across the North East and Yorkshire.
Support Network Coordinator
Location: Based in the North East and Yorkshire – ability to travel throughout designated area
Salary: £27,342 per annum (FTE £34,178)
Contract: Permanent
Hours: 28 hours per week
About us
The Spinal Injuries Association is committed to a singular vision: a fulfilled life for everyone affected by spinal cord injury. Everyone has a right to live a fulfilled life and that means the life they choose, a life that has the same opportunities as everyone else. We are the expert, guiding, voice for life after spinal cord injury.
We’re the leading national charity supporting individuals who sustain damage to the spinal cord resulting in paralysis. We are a dedicated organisation providing high-impact, quality services for people with spinal cord injury and their families. All of our work is based on the personal experiences of our members.
Being a user-led organisation is important to us; more than 11,200 of our members, almost half of our staff and the majority of our trustees live with spinal cord injury.
About the role
Do you share our passion for ensuring everyone affected by spinal cord injury (SCI) can lead a fulfilled life? Have you been personally affected by spinal cord injury? Then this is the job for you.
Each of the Support Network Coordinators have the responsibility for delivering, maintaining, and expanding the support services available to people with SCI and their families in their region of the UK. The post coordinates two vital parallel strands:
- In your region, to reach and support newly injured people, those who have been living with spinal cord injury longer term, their friends and families:
- developing a strong partnership with all available specialist services, charity and business partners; managing a dedicated team of volunteers as well as providing direct support to people with SCI with more complex support needs.
- Nationally, working to facilitate the link between people with SCI and SIA and partner services:
- Referring people with SCI and their families to our clinical/ health expert support teams and advocacy services; working with the Digital Engagement team to build on-line links to regional partners in your area; supporting fundraising, campaigns and communications.
This is the job for you if you’re good at:
- Building strong relationships – you’ll be talking to everyone from people with SCI and their families, to healthcare professionals, solicitors and partners who deliver key services
- Identifying opportunities – to expand SIA’s portfolio of services, we’ll need your knowledge of organisations and individuals that provide services to those affected by spinal cord injury
- Engaging people – whether it’s service users or your team of volunteers, the success of our work relies on you being able to keep people engaged with what we’re doing
- Being organised – managing your own diary, keeping in touch with your contacts, ensuring your volunteers are being utilised effectively, providing support to those in greatest need, referring to internal & external service providers and keeping records of the support SIA is delivering
- Providing life-changing support to those that need it most – you'll be facing up to the most difficult challenges our service users face
- Making the ask – whether it’s growing the fundraising activities that underpin the charity, securing the use of a venue for a support group meeting, or ensuring healthcare professionals are promoting our services
Closing Date: 2 May 2024
Interviews: 7 May 2024, online via Microsoft Teams.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
At SIA, we value diversity. We are committed to providing an inclusive and supportive environment as we believe diversity fosters a more innovative, creative, and caring culture.
We are striving to create a culture that fully represents all the communities we serve. We are an equal opportunity employer, and all applicants will be considered for employment regardless of race, age, ethnicity, religion, sexual orientation, gender, gender identity, family or parental status, or disability status.
Disabled candidates who meet the standard job criteria will be offered a guaranteed interview.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Make a difference
This is an exciting opportunity to join our new service supporting Unpaid Carers across Lewisham to improve their health and wellbeing, and access support that meets their needs.
The team works with unpaid Adult Carers, Young Adult Carers and Young Carers, completing statutory and holistic assessments to understand people’s individual circumstances and level of need. You will carry out home visits and community meetings, co-produce support plans, and develop effective relationships with Unpaid Carers, families, and professionals.
You’ll build on your local knowledge to signpost and facilitate access for Unpaid Carers to support services, including financial and benefit advice, housing, health and safety home systems, and leisure and social activities. You will also support the development of escalation plans so that Unpaid Carers are prepared for unforeseen circumstances that would impact negatively on ability to care.
Applicants should have relevant personal or professional experience of working with Unpaid Carers and/or vulnerable adults or children in a social care, health, education or voluntary and community sector. You’ll need a practical understanding of barriers faced by Unpaid Carers, and an awareness of cultural differences and access to services. Experience of working in mental health or dementia services would be an advantage.
You should be an excellent communicator and able to motivate and empower others. This is a full-time role.
Don’t wait. Apply today!
We offer our employees:
- Inclusive values-based environment
- Competitive remuneration package
- Workplace pension scheme
- Generous 31 days annual leave entitlement plus bank holidays
- Opportunities for hybrid working
- Benenden Health Care
- Death in Service Benefit
- Cycle to Work Scheme
- Employee Supported Volunteering scheme
- Development opportunities
- and more
Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.
Please either submit your CV with a short covering note or visit our website for full details.
Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion, and celebrate diversity across our organisation and within communities.
Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
ABOUT RAHAB
Rahab Project UK is a small charity which is part of a wider global organisation that works towards seeing the lives of at risk and vulnerable women affected by prostitution and trafficking transformed. We support those who are sexually exploited with unconditional acceptance, compassion and dignity to rebuild their lives and achieve their own identity and freedom. We provide learning and development opportunities for women to engage in and offer a supportive and on-judgemental environment as they explore ways and takes steps forward in self-determining their futures.
We are a dedicated team of professionals, facilitating casework support, counselling, wellbeing and learning. As a Rahab team member you will play an essential role in developing and steering our continued growth, but more importantly you will be play a part in the transformative journeys of our beneficiaries and their recovery from exploitation and abuse.
Job title: Project Coordinator
Role type: Part-time (4 days/30 hrs per week)
Salary: £34,000 - £37,000 Pro-rata (depending on experience)
Contract type: Initial 1-year fixed term contract
Location: Rahab Sanctuary (London), some flexibility for hybrid working negotiable
Reports to: Rahab Manager
Overall Purpose: The Project Coordinator is responsible for overseeing the planning, execution, and monitoring of Rahab's projects.
RESPONSIBILITIES AND DUTIES
Service delivery
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Ensure that all aspects of Rahab’s project activities are planned, organized and undertaken to fulfil their objectives within their required timelines.
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Develop, organize, and maintain project documentation, plans, reports, and other project-related documents to monitor and track overall progress, outputs and achievement of milestones.
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Identify, troubleshoot, and communicate project risks, delays and issues to the Project Manager and relevant stakeholders.
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Monitor project progress with team members and task as required.
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Contribute to the development of funding applications in coordination with Rahab’s Fundraiser.
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Support Rahab team with volunteer recruitment and training.
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Undertake project tasks as required including supporting the team with outreach when necessary.
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Provide administrative support such as minuting weekly team update meetings and setting up relevant meetings with external organisations.
Data collection, record keeping, monitoring & reporting.
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Maintain accurate data and records that capture and analyse information to (i) inform planning and delivery of casework support; (ii) monitor and evaluate wider project outcomes, (iii) to contribute data for future long-term evaluation of casework approach efficacy.
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Produce accurate quarterly management reports.
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Produce timely donor reports for funders within respective deadlines.
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Facilitate a review of project progress for Rahab team at monthly update team meetings, to support project monitoring and tasking.
Service development
Priority stakeholder relationships
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Participate in and contribute to collaborative working arrangements, alongside Rahab Manager, in key stakeholder work - SI MARAC (Sex Industry Multi-Agency Risk Assessment Conference) - with Local Authority, Metropolitan Police and Voluntary and Community sector.
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Participation at monthly SI MARAC meetings, ensuring that the work of the group is effectively joined up with wider groups and meetings focussed on addressing risk and harm.
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Support Rahab’s Senior Caseworker where necessary to ensure SI MARAC outcomes are effectively linked up with Rahab's outreach activities, and work-with Rahab’s Project Manager to ensure team members are kept informed about SI MARAC developments.
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Work with the team to identify and engage in new professional relationships with key organisations across different sectors, and maintain our existing networks of contacts, to (i) develop and expand Rahab’s activities and reach, and (ii) foster collaboration.
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Represent Rahab in multi-agency working groups, meetings, and forums, sharing knowledge and learning, publicising services available and how to access support.
Beneficiary co-production
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Work with Manager to start developing a framework and mechanism for gathering feedback from beneficiaries to evaluate the support they are receiving.
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Work with the team to identify opportunities for our beneficiaries’ active participation in the project in ways that are safe and empowering.
Shared learning
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Participate in team development and learning in relation to best practice interventions and our casework delivery for beneficiaries.
Continued professional development
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Maintain an up-to-date working knowledge of relevant legislation, regulations, guidance, and best practice.
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Within budgetary constraints, attend training and other events to help maintain proficiency and build a network of support amongst peers.
Variation clause
Rahab reserves the right, following full and reasonable consultation with the post holder, to vary, add or alter the terms and conditions of employment.
Flexibility clause
To deliver services effectively a degree of flexibility is required, and the post holder may be required to perform work not specifically outlined above and/or outside of specified working hours. Overtime will not be paid; however, TOIL will be accrued for hours worked and staff supported to take that time. This post includes occasional evening work.
WHO WE ARE LOOKING FOR
For us it is important that you are passionate and committed and that you care for individuals who want to step away from the sex industry or who require support after exploitation and abuse. It is also important that you bring a mature outlook and hold a non-judgmental perspective. The role does not expressly require frontline experience working with this group of beneficiaries, but it does require sensitivity, a sincere desire to learn, an understanding of the complex vulnerabilities that contribute to individuals arriving in these situations and a degree of knowledge of the intersections concerned.
The role description is a useful guide but please don’t discount yourself if you feel you don’t meet all criteria exactly but believe you have the potential. Above all, we value those who work diligently, possess effective and healthy boundaries, and who are committed to seeing lives changed.
We embrace diversity and are committed to inclusiveness and respect of all people, irrespective of individual circumstances, gender, sexual orientation, race, religion, beliefs, ability or age. We encourage people of all backgrounds to apply, including people of faith and non-faith.
SUCCESS PROFILE FOR THE ROLE (Competencies)
Skills and Experience[E] Essential, [D] Desirable
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Experience working at coordinator level handling varied tasks and multiple priorities [E]
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Experience working with at-risk and vulnerable individuals or experience working in an organisation with this group as its focus; or a sincere interest in learning and acquiring the skills and knowledge to support this group. [E]
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Effective organisational skills, prioritising activities and using available resources to ensure tasks and projects are completed to budget and deadlines. [E]
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An excellent problem solver - self-motivated and resourceful; exercises initiative and uses personal authority appropriately. [E]
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Influencing skills and able to motivate and impact individuals and organizations and build collaborative and constructive relationships. [E]
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Cross-cultural competency, able to relate to people from a wide variety of backgrounds with acceptance and cooperation [E]
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Excellent spoken and written English language skills, able to effectively convey information to varying audiences. [E]
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Knowledge of Microsoft 365 suite including SharePoint, Word, Excel and Outlook [E]
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Experience of participating in and working collaboratively in multi-stakeholder activities, initiatives, or projects. [D]
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Experience and or knowledge of working with UK police and local authority stakeholders [D]
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Experience of working with Salesforce [D]
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Knowledge of relevant legislation [D]
Personal Qualities
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Professional demeanour and attitude, conscientious and trustworthy, high personal integrity.
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Mature outlook; level-headed, open-minded and non-judgemental.
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Takes personal responsibility for the quality and timeliness of work, proactively engaging with colleagues to achieve positive results.
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Responds positively to change; adapts to find alternative ways and solutions in dynamic situations.
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Effective and healthy boundaries; able to recognise limitations and voice needs.
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Friendly and approachable; sincere and compassionate with sensitivity to the complex needs and vulnerabilities of beneficiaries.
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A reliable and supportive team member who is inclusive and respectful.
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Actively participates in achieving common goals; shares information and expertise; works together with others to solve problems; puts team success first.
Leadership
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Commitment to the mission; a true ambassador for the ‘Rahab brand’ and ‘DNA’.
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A lateral thinker; sees beyond the status quo and contributes new ideas and fresh insights.
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Proactively seeks opportunities to advance the work; challenges appropriately to envision and empower.
Safeguarding
We are committed to safeguarding of all beneficiaries, staff and volunteers and expect staff and volunteers to share in this commitment. We undertake enhanced disclosure checks (DBS) for all roles.
The client requests no contact from agencies or media sales.
We’re looking for two self-starting team members who will help coordinate our JUMP befriending project for unaccompanied asylum seekers and refugees.
You’ll be responsible for half of the befriending pairs (currently 28, increasing to 50 in the coming months) and undertake tasks such as working with our partner organisations, managing referrals for young people, recruiting volunteer befrienders, and setting-up and sustaining pairs. This includes leading an initial training day.
You’ll also provide JUMP young people with casework support, help organise our group events and facilitate support from our Hardship Fund.
Main functions
Supporting young people and the JUMP Community
- Managing a caseload of young people; including offering casework support; arranging and attending appointments with the young person where necessary and signposting to available support.
- Helping plan and organise quarterly group events.
- Conducting initial assessments with young people to understand their needs, and once paired with a volunteer, hosting befriending initial meetings.
Supervising and supporting volunteers
- Recruiting, interviewing and onboarding new befrienders, including organising and delivering training.
- Supporting befriending volunteers through regular supervisions, meetings, emails and phone calls, and responding promptly to any safeguarding concerns raised.
- Ensuring that volunteers uphold JUMP’s policies and boundaries for befriending.
Publicising JUMP, and engaging with key stakeholders
- Publicising the project to existing and potential referral agencies, and establishing and maintaining excellent working relationships with them.
- Representing HIAS+JCORE and JUMP in the refugee sector as required, for example at the Refugee and Migrant Children’s Consortium (RMCC) meetings.
Project monitoring, evaluation and record keeping
- Working with experts and the JUMP Project Manager on supporting the project and its evaluation, and keeping accurate records in JUMP’s database.
Other Duties
- Ensuring that JUMP informs our campaigns, communications and education work. As the project develops, there will be opportunities for the post-holder to contribute to and support these areas of our work.
We're looking for candidates who have
- Ability to support, develop rapport and trust with, and motivate both young people and volunteers from a range of backgrounds and ages in challenging circumstances, including the ability to facilitate and engage in cross cultural communication.
- Knowledge of issues facing separated asylum seeking and refugee children and young people, and the rights and entitlements of ‘Looked After’ children and young people.
- Understanding of the current context surrounding immigration, asylum and welfare issues facing children and young people in the UK today.
- Understanding of Child Protection and Vulnerable Adult Safeguarding, and ability to communicate this to volunteers.
- Understanding of youth work principles and methods, including the benefits and challenges of befriending and other participatory methods.
- Ability to network in the refugee sector and develop strong working relationships.
- Ability to work independently and to self-motivate.
- Commitment to HIAS+JCORE values, social justice and antiracism.
- The ability to communicate in languages other than English, in particular Arabic, Spanish and French (desirable)
Experience required
Essential
- A track record of working directly with asylum seeking and refugee children and young people.
- Experience of social work, youth work, or other relevant methods of supporting people in challenging circumstances.
- Experience of training, coordinating and supporting volunteers.
- Experience of juggling commitments and responding to relevant stressful situations.
Desirable
- Educated to at least undergraduate degree level, or equivalent background or experience.
- Working knowledge of Local Authorities’ responsibilities for Looked After Children and Care Leavers.
- Experience of project management including administration, monitoring, evaluation and report writing.
About HIAS+JCORE
HIAS+JCORE is the UK Jewish voice on refugees and racial justice. Our work is driven by the belief that the Jewish community should play an active part in building a society in which refugees are able to live in dignity where the UK is a welcoming place free from racism.
Role details
Salary: £30,000 (pro-rata'd to £18,000)
Hours: 21 hours per week. Flexible working; some evening and weekend work will be required.
Location: Hybrid working between home and our North London office space.
Applicants must be UK based either in London/the South-East or be willing to relocate. We are only able to consider applicants who have the right to work in the UK. HIAS+JCORE is unable to sponsor working visas to the UK.
We warmly encourage and welcome applicants from all backgrounds, and people with any, or no, particular religious faith or beliefs. We particularly encourage applicants from people with lived experience of the asylum system.
Interviews will be held in person in north London in mid-May.
The client requests no contact from agencies or media sales.
A fantastic opportunity has arisen for a Regional Casework Coordinator to join the Northwest Region at SSAFA, the Armed Forces charity.
You will be part of the regional office team who are the first point of contact to all beneficiaries into the Regional Office. You will be assisting with sometimes complex problems from individuals who may be distressed, identifying the presenting and potential underlining needs to determine the best way to support the beneficiary, either by beginning a casework referral, referring to another service within SSAFA or making an external referral to organisations better able to offer support. You will also have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. At all times you will adhere to the safeguarding, confidentiality, and data-protection policies, including escalation to emergency services for clients where there are immediate areas of concern.
To help you establish yourself in this new post you will receive excellent training and induction to SSAFA and will influence the processes and procedures within the office, working closely with the Regional Casework Manager and Regional Operations Manager.
The post is home-based, but you may have to travel occasionally around the Northwest Region of England.
About the team
In this new role you will be working closely with volunteers from the six SSAFA branches in the Northwest, supporting them to administer casework for SSAFA beneficiaries. The successful candidate will work as part of a larger support team which will include a Casework Manager and a Regional Operational Manager.
About you
To carry out this role successfully you will have a track record of providing welfare advice in key areas such as, housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR, along with experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.
It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families, along with supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the North West.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. In 2022 our trained teams of volunteers and employees helped more than 59,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
Further information about the role
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Closing date: Midnight on 6 May 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: 13 May 2024
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This is an exciting opportunity to provide clinical leadership and supervision to a number of therapeutic services within Richmond Borough Mind. Our developed and respected Psychotherapy and Counselling Service has been providing long-term counselling interventions to local residents since 1988. The service is self-funded and offers a range of therapies which aim to provide individuals with the support and opportunity to work through their difficulties in depth with a skilled and experienced trainee or fully qualified therapist. Sliding scale rates are offered to make sure that we are accessible to all. We also run a number of therapeutic, psychoeducational, support and peer-led one to one sessions and groups, training workshops and other activities.
We are looking for a skilled and qualified (or in advance training) counselling supervisor to provide clinical supervision, leadership, management and service development of our Psychotherapy and Counselling service. Knowledge and understanding of a number of modalities would be an asset. Part of the role will be to help us achieve and maintain BACP or equivalent service accreditation and to grow the service.
As well as having an empathy with the core values of RB Mind, the successful applicant will be a confident and versatile communicator with outstanding relationship-building, organisational and problem-solving skills, and have the ability to provide empathy and guided support to staff, volunteer counsellors, administrators and clients. You will be supported by senior management colleagues and gain a rich experience of low, moderate and more complex cases.
Richmond Borough Mind values diversity and difference. We welcome applicants from all sections of the community, particularly individuals with lived experience of mental health problems.
Benefits of working for RB Mind:
- 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata]
- Contributory pension
- Bonus 1 day of annual leave per year over the festive period [pro rata]
- Employee Assistance Programme (EAP) which includes free counselling sessions and access to a wellbeing app
- Training and personal development opportunities
- Paid time off for medical appointments
- Staff away days and socials
The client requests no contact from agencies or media sales.
Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgmental and able to work effectively with people experiencing distress?
Can you demonstrate our values of Hope, Courage, Together, and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?
If the answer to all of these is yes, we want to hear from you.
Mental Healthcare Support Worker – Helpline & Crisis Cafés - Evening and Weekends
Reference: 198
Responsible to: Crisis Cafe Coordinator
Working Base(s): Watford, Stevenage and Ware (expectation to travel whenever necessary with mileage paid when not working at home base)
Salary: £22,347 - £24,024 per annum, FTE
Hours: Full time or part-time positions (30 or 22.5 hours) available in addition to Bank hours.
Work pattern: A full-time pattern will be working 5 out of 7-day rota, working 17:30 - 01:30
About the Service
Our Nightlight Service is proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways.
We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our helpline, crisis centres, crisis cafes and a weekend Crisis House. We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary.
The objectives of Hertfordshire Mind Network’s (HMN) Nightlight Mental Health Crisis Services are:
- To improve the mental wellbeing of people experiencing mental health crisis in Hertfordshire.
- To increase early access to help for people experiencing mental health crisis in Hertfordshire, by providing a clear and effective pathway to services provided by Herts Mind Network and other third sector and statutory providers.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To provide an alternative pathway to people in distress and crisis to support better outcomes and reduce the demand on statutory crisis services and emergency services.
About the Role
Mental Healthcare Support Workers are key members of staff delivering the Nightlight Mental Health Crisis Service, taking part in a rota covering 7 days per week, ensuring the delivery of quality crisis support services and instilling Hertfordshire Mind Network’s values throughout the crisis cafe and helpline provision. Working closely with other staff (bank staff, volunteers), coordinators, team leaders and Crisis manager to ensure services are of the highest quality and support the continued growth and development of the service.
Key Responsibilities
- Providing emotional support and developing, alongside clients, flexible and realistic crisis support/person-centred plans within agreed guidelines with support from leadership team (including assessments of need, risk, crisis support plans and review forms), often where risks are significant.
- Liaising with statutory agencies to ensure appropriate intervention is obtained for individuals.
- Drawing upon own lived experience as appropriate to inform the delivery of person-centred support.
- Providing immediate advice and information to clients to support with crisis presentations.
- To support individuals both through telephone support (helpline) and face to face support (crisis café).
- Liaising with Nightlight management and external services e.g. police, ambulance service, Crisis Resolution Home Treatment Team, Single Point of Access, Safeguarding Out of Hours Service, Mental Health Liaison Teams, Adult Community Mental Health Services etc .as needed in terms of accepting referrals and proactively recognising the indicators of deteriorating mental health and facilitating appropriate support.
- Completing appropriate signposting/onward referrals to both internal and external services in accordance with identified needs and risks.
- Supporting clients with making drinks and beverages as needed when visiting the crisis café.
- Assisting with housing keeping/cleaning tasks as necessary and reporting any maintenance problems.
- Contributing to the co-development of the service by supporting service user, family and carer involvement by obtaining feedback and supporting where necessary chances to be involved in wider service reviews.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Closing date for receipt of applications is 6th May 2024
Interviews shall take place the week commencing 6th May 2024.
Please note: We reserve the right to close this advertisement early if sufficient applications are received so would encourage early applications.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.
We are delighted to have been accredited as a Living Wage Employer.
No agencies please.
Groundswell Community Connector (Luton) – Job Description
Groundswell Project
Groundswell is a Community Interest Company (CIC) that focuses on peace-building, countering social harms and creating more resilient communities. We seek to do this through our trademarked ‘FIND-CONNECT-AMPLIFY’ model in which we identify local and existing community based organisations, connect them with wider community and statutory partners and amplify their efforts. We are active across the UK and are now seeking to expand our network of community connectors.
Salary – 32-34k depending upon experience, plus expenses.
Location – Luton
Job Context
Groundswell Project is seeking to recruit community connectors to work on a Big Lottery funded project called ‘Together we are’. This project seeks to implement Groundswell’s ‘Find, Connect, Amplify’ approach in four cities in the UK, namely London, Manchester, Glasgow and Luton. These roles are tasked with mapping community based groups in their respective cities, offering them support, connecting them with local statutory partners and putting on events that allow said groups to expand their outreach in the local area. Ultimately, the aim of the role is to ensure local community groups are better connected, much more visible and, thus, more effective. We are currently recruiting for a Luton based connector.
Key Tasks and Responsibilities
1) Mapping the local landscape for community based organisations and producing a borough profile
2) Building strong relationships with local statutory and community based partners
3) Arrange meetings that connect local stakeholders in order to foster greater collaborative work
4) Arrange and promote a series of events in the local area that focus on relevant local themes
5) Help develop the Groundswell community mapper
6) Report directly to the ‘Together We Are’ project manager on all aspects of local work
Person Specification
The person must possess the following:
- A strong familiarity with the local area
- Experience of working with community based organisations
- Event management experience
- Competence with budget management
- Strong verbal and written communication skills
- Alignment with the vision and goals of the Groundswell Project
Employee benefits
Fully covered expenses for laptops, phones, and travel, as well as flexible remote work options.
The client requests no contact from agencies or media sales.
VICTA is looking to recruit an Activities & Strategic Programmes Manager. As a charity that works to empower children and young people who are blind or partially sighted, we seek someone who is passionate about supporting people to live life to the full.
As the Programme Manager, working with the wider team, you will be instrumental in devising, building and delivering an activities programme that supports our objectives. As such, you will need experience of working with a range of different stakeholders including people who have a disability, volunteers, suppliers, professionals and other third sector organisations. As someone who can think independently, finds it easy to build relationships with others and is calm in a crisis, you will have a passion for making a difference and are happy to get your hands dirty.
We provide a positive work culture where learning and development is actively supported and promoted. While we seek someone who can think independently the ability to work within a team environment is paramount. The ideal candidate will be patient, flexible, have a good sense of humour and happy to lead from the front. Due to the nature of the role there is a lot of out of hours working which will include weekends and travel across the UK and overseas, and you will require a clean full driving licence.
The position is office based initially, with the opportunity for hybrid working at VICTA's descretion. VICTA offers 23 days of holiday rising to 28, plus a day off for your birthday.
To apply for this position, please include a CV and covering letter.
Please include a CV and covering letter.
Empowering children and young adults who are blind or partially sighted and their families across the UK.
The client requests no contact from agencies or media sales.
Counsellor
This is an exciting opportunity for an experienced counsellor to join the Emotional Support Team in Cornwall. If a 35-hour role is not for you, a blend of part time hours as well as flexible working is available. This can be discussed further at interview.
Position: S11168 Stroke Association - Emotional Support Coordinator/Counsellor
Location: Home-based West Cornwall, with frequent travel across Cornwall required as part of this role (May include team meetings or other work-related meetings)
Hours: Full or part-time hours, 2 x 18 hours per week positions or 1x 35 hours per week position
Salary: Circa £29,900 per annum, pro rata
Contract: This is a fixed-term contract until 31 March 2026. We currently have funding for this contract until 31 March 2026.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 26 May 2024. We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interview Date: week commencing 3 June 2024
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
The project funded by the Elwyn Thomas Memorial Fund will deliver an Emotional Support Service as well as through collaborative community working, will result in valuable assets for the community. In the shape of self-sustaining peer and volunteer led support through groups, partnerships and activities.
Reporting to the Emotional Support Service Manager, the team will deliver a professional counselling service to stroke survivors, carers and relatives. Counselling sessions are designed to help clients to develop emotional resilience, readjust to life after stroke and prepare to reintegrate into community life.
Key responsibilities will include:
· Providing one to one counselling to stroke survivors, carers and relatives including those with communication or cognitive difficulties
· Providing counselling sessions in person, on-line or by telephone, throughout Cornwall
· Assessing the appropriateness of counselling for service users by providing emotional needs assessment sessions as well as using appropriate screening/evaluation tools (e.g. PHQ and GAD)
· Managing risk and safeguarding issues in accordance with appropriate legal, ethical and organisational requirements.
About You
You will have:
· An advanced diploma in integrative, humanistic or person-centred counselling/psychotherapy; for example, BACP recognised course or equivalent (i.e. 450 hours skills and theory, 100 hours of supervised practice, 20 hours of personal therapy)
· A minimum of 1 year post qualification supervised clinical practice
· BACP registration (or equivalent) and actively working towards accreditation
· Experience of delivering short-term counselling
· Experience of working with people with cognitive impairment
This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role. You must live in the West area of Cornwall to fulfil this travel requirement.
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further
information on the role.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
Please state any preferences for flexible options in your covering letter. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.
About the Organisation
Stroke Association. Rebuilding lives after stroke.
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
We’re working to improve the diversity of our team. Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.
We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities.
Every five minutes, stroke destroys lives. Help us rebuild them and join our team.
In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!
You may also have experience in areas such as Counsellor, Counselling, Psychotherapy, BAC, Stroke Support, Stroke Counsellor, Medical Counsellor, Physical Counsellor, Disability Counsellor, Care, Care and Support, Social Care, Stroke Care, Emotional Support, Aftercare, Rehabilitation.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Responsible to: Cambridge Team Leader
Location: Cambridge, England. Occasional travel to Baca Office in Loughborough and Leicestershire.
Hours: 25 hours per week – evening and weekend work with daytime shifts.
Contract: Permanent
Benefits in kind: Rent-free accommodation, including free Wi-fi, gas, electric and council tax bills.
Start Date: April/May 2024
Overall Purpose
- To provide support and care to the young people who are newly arrived in the country, providing the foundations for them to rebuild their lives with dignity, strengthen their resilience and inspire hope for their futures.
- To partner with social workers and representatives from other agencies, for the benefit of the young people.
This work is essential in enabling us to deliver our therapeutic support for all areas of a young person’s life.
Duties & Responsibilities
- To be a Support Worker for newly arrived young people who are in the care of Baca in all areas of the young person’s life, supporting them from first arrival through to their move to semi-independence.
- To welcome new arrivals into the accommodation and communicate basic information about the house, making them feel safe and able to rest; with compassion without discrimination of age, race, colour or behavioural issues.
- To enable young people to achieve the following outcomes increased physical wellbeing, increased emotional wellbeing, improved personal safety, increased social engagement and increased engagement with education, employment and training.
- To enable young people to live with positive values and good boundaries.
- To be a proactive role model for the young people, enabling them to learn day to day living skills and helping them integrate positively with the local community.
- Training young people in living skills such as washing, cleaning, cooking and safety, food shopping and budgeting; proactively and intentionally in line with the Baca independent living preparation plan.
- Helping young people settle into a routine which will include education and social activities.
- Work in close partnership with social workers and other professionals and volunteers to provide a holistic development package for each young person enabling them to become independent.
- Maintaining very good communication with relevant members of the Rebuild Team and relevant social workers through regular appropriate reporting.
- To work collaboratively with the rest of the Rebuild Team to ensure all young people are safeguarded and supported to rebuild their lives.
- Complete and update all admin work as part of the role such as month end reports and support plans on time and in a consistent manner.
- Playing an active role in developing knowledge and understanding in areas relevant to the role and especially in the areas of asylum and refugee law, trafficking, supporting separated children and the cultures of different nations relevant to Baca.
General
- Be a role model, leading by example in practicing the Values of Baca.
- Play an active and supportive role within the organisation
- Take ownership of all administrative aspects of the role.
- Maintain strict confidentiality in relation to work undertaken and ensure all confidential material is stored according to Baca’s Confidentiality statement and Data Protection Policy.
- Treat all staff and young people fairly and without prejudice, in line with Baca’s Equality and Diversity policy
- Be aware of the correct procedures for dealing with any safeguarding incidences or concerns, in line with Baca’s Child, Vulnerable Adult Protection & Safeguarding Policy
- Adhere to all Baca’s policies and procedures.
Personal Specification
Baca is looking for a Support Worker who is passionate about seeing young refugees achieving their potential and rebuilding their lives for a better future. The successful applicant will have a personal style that is in line with Baca’s vision and values. They will live in the new arrival house and make it their home. They will be a good self-starter and have excellent interpersonal skills with the ability to inspire our young people to be the best they can be.
The successful applicant will be motivated and passionate about the work that Baca does and the young people in our care. They will be very approachable, enjoy working as part of a wider team but also able to manage their own time and workload. Someone who is supportive, responsible, reliable, personable and willing to set boundaries in line with Baca’s values.
This is a frontline role that will need the successful applicant to be working closely with young people in their houses and will need access to transport young people to different appointments, meetings and activities.
Shortlisting and interviews will take place as and when applications are received.
Please note: We cannot offer sponsorship for this role as Baca is not on the Home Office list.
It is our mission to serve young people who have been forced to flee their home country – offering safe homes, education, therapeutic care and support
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you looking for a fulfilling role where you can make a real difference? Are you organised and people orientated? We have an exciting opportunity at our Birmingham Centre to support us in connecting with our local community. Thrive is a national charity that uses gardening to change lives. We’re looking for a Community Engagement Officer who will strengthen our links within the local community, such that more people know about Thrive, understand what we do and access our programs.
Funded by the National Lottery Heritage Fund, we’re looking to significantly build on our fantastic work in Birmingham over the next two years. Working as a key part of the team at Thrive in Birmingham, the Community Engagement Officer will increase participation and strengthen our referral pathways through productive relationships. Such that engagement with our services is representative of the diversity within our locality. The successful candidate will have strong communication and organisational skills. We’re looking for a relational operator who can confidently facilitate visitors and work independently with a range of external partners.
to this post will be subject to a satisfactory Disclosure and Barring Service check. Thrive complies fully with the DBS Code of Practice. Having a criminal record will not necessarily prevent an individual from working for Thrive.
Closing date for applications: 17.00 on the 2nd May 2024. We will be reviewing applications as they come in, so early application is recommended.
Please download the job information pack and send your CV and a covering letter to recruitment that explains how your skills meet the job description.
Make your mark as a key leader in this growing charity
This is a key leadership role in this vibrant, user-led charity based in Richmond and Wandsworth. You will be providing leadership and direction to 5 team leads/managers as well as leading and directing development to increase the scope and depth of the services we offer. We are looking for innovation as well as sound leadership skills and professional knowledge of employment law is a given.
Ruils is a charity supports disabled children and adults, to live independently, be part of their community and to live life to the full. We provide information, advice, practical support, befriending and accessible activities to our clients and families. We enable individuals to have choice and control over the way in which they get their support.
The Adult Services Team Manager is one of 3 team managers reporting to our Chief Executive Officer. The services managed include Direct Payment Support across Richmond and Wandsworth, Befriending and Community Activities, our Benefits and Housing Advice and Information service and our Counselling service.
We constantly research and develop services to meet the identified needs of the community and this role would suit someone who wants a good level of autonomy to develop new ideas.
The Adults Services Manager works alongside our Children’s Team Manager and our Social Prescribing and Community Development Manager, supported by Finance, Fundraising and Campaigns and Communications Managers.
Purpose of Post
- To be responsible for the management of the Support Services to Direct Payment clients in Richmond and Wandsworth.
- To be responsible for the research and development of adult services in Richmond and Wandsworth.
- To oversee promotion, monitoring and delivery of the CILS, Pathways and Counselling services.
- To provide leadership and supervision, performance evaluation and general support for all of the adult services team managers and leads
- To be responsible for adult safeguarding and health and safety across the organisation.
What you might be doing now:
- You might be working for or volunteering in a similar charity or in a similar role.
- You may be looking to work part-time to fit around your other responsibilities.
- You may be a HR practitioner looking for a new management challenge away from the corporate world
- You may have worked for a local authority, but are looking for more autonomy and flexibility
- Or you may have the skills we need from some other combination of work and volunteering.
Main Duties include:
Management of Direct Payment Support Service
- Lead and manage the Direct Payment Support Service across Richmond and Wandsworth Boroughs through an experienced DP Project Manager.
- Provide support to the DP Project Manager to resolve complex DP HR management issues around the area of employment law.
- Support the Project Manager in their work with the local authority to set targets for the project, monitor performance against these targets and identify and resolve any issues that arise.
- Report as required to the commissioners and the Ruils Board of trustees
- Work with the DP Project Manager and the CEO on new DP projects and funding applications as required.
CILS, Pathways and Counselling Teams
- Lead and manage the delivery of the Community activity, Befriending, Pathways and Counselling services.
- Work with the CILS partners to ensure that the service is meeting Local Authority targets
- Report as required to the commissioners and the Ruils Board of trustees
- Responsible for ensuring active promotion of the services to potential and existing clients and stakeholders and to ensure representation of Ruils at networking events.
- Work with the CEO and Fundraising Manager to ensure projects are fully funded and demand is well managed.
General Responsibilities
- Responsible for ensuring safeguarding policies and principles are upheld across Adult Teams.
- Responsible for Health and Safety across the organisation.
What we can offer you:
- A vibrant and interesting work environment – every day is different.
- An experienced and supportive CEO and a great team
- Training and development opportunities.
- Flexible working.
- Kind and caring colleagues who work as a team.
- Cycle to work scheme.
- Access to an employee assistance programme (EAP)
- 1-2-1 coaching
We welcome applicants from all walks of life, training and mentoring will be provided.
We actively encourage applications from disabled people and people with long term health and mental conditions. We operate a Guaranteed Interview Scheme in that we will guarantee an interview to all disabled applicants who meet the essential criteria for the post. Please state in a cover letter if you wish us to consider you for this guaranteed interview scheme.
Please apply in writing with a cover letter and stating your current salary to Viv Sage our HR Consultant at Better Talent.
Closing date for applicants: 1st May 2024, interviews the following week.
Please apply in writing with a cover letter and stating your current salary to Viv Sage our HR Consultant at Better Talent.