Head Of Community Fundraising Jobs
Empowering refugees to thrive as they rebuild their lives.
Upbeat Communities deliver services to welcome refugees and support them to settle and rebuild their lives in the UK. We are looking for an Administrator to support the team.
About You.
Do you love data and technology, and are confident using multiple online platforms and systems? Are you an excellent planner, with a high attention to detail? Are you able to work to tight deadlines, whilst being comfortable with change and flexibility? Do you have good teamwork, communication and interpersonal skills, with the ability to interact with people from diverse backgrounds?
Purpose of the role:
· To be the first point of call for IT, data and facilities processes.
· To provide administrative support across the organisation.
About us.
Upbeat Communities exists to help refugees settle and rebuild their lives in the UK. One of the best resources a refugee can have to help them settle in their new home is a good social network. With this aim, we want to help connect refugees into community. Our name reflects our vision to see thriving communities where refugees can make a positive contribution.
Our organisational values, lived out by our staff and volunteers, are:
We work to WELCOME. We create COMMUNITY. We are inspired to act with INTEGRITY. We exist to EMPOWER. We are committed to CREATIVITY. We run on RELATIONSHIPS. We are proud to be PROFESSIONAL. We have COMPASSION at our core.
Upbeat Communities' Christian ethos was the driving force behind the charity’s formation and is the basis for the values. Many of our team are Christians but we are eager to build a team that is representative of the diverse nationalities, faiths, and life experiences of the communities we work with.
Main duties and responsibilities:
IT
· Ensure all staff have IT equipment from their first day of work, ensuring that they are able to access the IT support they need with minimal interruption to daily tasks.
· Keep a record of all IT equipment, key information and renewals due.
· Be the first point of contact for IT provider, leading on Cyber essentials & annual IT audit.
· Lead on the implementation of strategic IT goals.
· Support the Continuous Improvement Officer to find new ways of working and ensure we stay up to date with emerging IT trends.
Data
· Maintain organisational databases, ensuring all data is accurate, meaningful, and compliant with the requirements of current and potential funders, as well as Upbeat’s policies and procedures for data.
· Liaise with Data consultants to manage workflow of data requests.
· Present data in a useful manner for stakeholders.
· Play a key role in the organisation around GDPR and Data Protection.
· Be responsible for the confidential maintenance of service user records and other relevant documents in line with Data Protection legislation (e.g. data protection impact assessments).
Facilities
· Support with office management processes (ordering stationery and equipment).
· Support in the efficient use of premises (organise key holder rota, complete regular checklists).
· Support with risk management and Health and Safety compliance (risk assessments, checklists, PAT checks).
Administration
· Provide administrative support to the charity’s projects (topping up payment cards, phone lines, donation admin).
· Assist with organising and monitoring staff training.
· Assist with the review and writing of policies and the staff handbook.
· Assist with process mapping across the organisation.
Other
· Make an active contribution to the overall work of Upbeat Communities through team meetings, staff training, awareness and fundraising events, and any other appropriate activities.
· Be committed to, and work in accordance with Upbeat Communities’ values and ethos, as well as adhering to all organisational policies and procedures.
· Participate in relevant networks and forums to assist in the work of this role as part of individual and professional development.
Person Specification:
We are looking for exceptional candidates who can demonstrate the following experience and skills. Please make sure you evidence each of these areas when you apply.
Experience
· Experience of supporting IT systems.
· Experience maintaining & improving an organisations Cyber Security position.
· Experience using data for reports and presentations.
· Experience of using a range of online platforms for managing data and information.
· Experience of using Microsoft Office, (Outlook, Word, Excel).
· Experience of office / resource management.
Skills & Attributes
· Excellent spoken and written English, with the ability to communicate to participants and external agencies.
· Excellent administrative ability, well organised and reliable.
· Excellent IT skills.
· Confident in managing and interpreting data.
· Ability to plan and manage your own workload.
· A team player with a helpful attitude and a positive disposition.
· Ability to communicate clearly and professionally to a range of stakeholders.
· Good problem-solving skills.
· Ability to work well on your own initiative and as part of a team.
· Understanding of the need to always maintain confidentiality.
· Commitment to some evening and weekend work.
· Commitment to actively demonstrate and participate in Upbeat Communities’ ethos and values.
What we offer as an Employer
· 25 days holiday plus 8 Bank Holidays for full time staff (pro rata for part time staff).
· Flexible working to promote a good work / life balance.
· Opportunities for continued training and development.
· Competitive pension scheme.
· Annual team retreat to recharge, re-envision and build relationships across the team.
· Regular support and supervision.
Empowering individuals and families to thrive as they rebuild their lives.
The client requests no contact from agencies or media sales.
The Volunteer Coordinator will be responsible for managing and co-ordinating FearFree’ Volunteers, including supervision and coaching of volunteers.
Volunteers are essential to FearFree services both support service roles and non-support service roles such as admin and fundraising. Volunteers will be within the following roles:
· Helpline Support: Responsible for logging referrals and triaging cases, ensuring initial safety advice is given and the service user is directed to the most appropriate service, as well as responding to professional enquiries.
· Facilitating and Co-facilitating Group Work Programmes: This will include facilitating peer support groups and being second facilitator for group work programmes providing support to victims/survivors of domestic abuse, those who have experienced sexual violence and group programmes for perpetrator groups supporting those who wish to change their behaviour.
· Befriending Services: offering support to individuals who have experienced domestic abuse or sexual violence and are still impacted by the trauma of their experiences, providing support and encouragement to enable service users to create independent and fulfilling lives.
· Admin support: Supporting with our admin support teams such as HR support, finance support, covering reception and other tasks as required.
The Volunteer Coordinator will work closely with the Volunteer Manager, Head of Fundraising and other Volunteer Coordinators in other FearFree localities.
FearFree is committed to hybrid working and this role will be a mix of home based and office based, alongside requiring travel for meetings. Travel across Devon is required and occasional travel to our other offices may be required.
Main Responsibilities and Tasks
Recruitment and training of volunteers
· Participating in the recruitment of volunteers in both service user facing roles and support roles. This will include advertising for roles, interviewing perspective volunteers and supporting with HR processes.
· Planning and delivering thorough training for all volunteers, dependent on the role they will be completing.
· Ensuring each volunteer continues to develop in their role.
· Liaise with Service Managers and Team Managers to identify roles where volunteers could be utilised.
Service delivery and management of volunteers
· Providing line management support and supervision to volunteers.
· Be point of contact for volunteers to raise concerns and discuss cases.
· Ensure the delivery of a high quality, responsive service to people who have experience domestic abuse and/or sexual violence.
· Manage volunteers to ensure service users individual issues and needs are clearly identified and plans meet these needs including matching volunteers with clients.
· Manage the quality assurance of support given by volunteers including safeguarding and compliance with all relevant legislation and best practice guidance.
· Network with other agencies in order to maintain effective communication and joint working for the benefit of service users.
· Promote the rights, equality, diversity and needs of service users by ensuring they are respected and valued as individuals.
· Produce stories and case studies to support the promotion of the service and to evidence the impact of the service.
· Engage with our Marketing and Fundraising Manager to support with coordinating events and to encourage wider team engagement and support.
Other
· Providing written reports and information as required, including information which can be used for the promotion of the organisation and to deliver key messages regarding the experiences of our service users.
· Undertake role relevant training to maintain knowledge, keep up to date with legislation, information and best practice relating to domestic abuse, sexual violence and other related work to maintain Continued Professional Development.
· Attend team meetings, monthly supervision and participate in organisational data collection as required.
· Contribute to effective team working with a flexible and pro-active approach.
· Work within organisational policies and procedures at all times.
· Respect and value the diversity of the community in which the services work in and recognise the needs and concerns of a diverse range of service users ensuring the service is accessible to all.
· Ensure security of data, especially sensitive personal data inline with the information security policy.
· Maintain an awareness and observation of Fire, Health & Safety regulations.
· Undertake all statutory and mandatory training, as required by the organisation.
· Carry out any other duties that are within the scope, spirit, and purpose of the role, as required.
For a full job description/person specification and to apply, please follow the link provided on this website. The closing date for this role is 7th May 2024.
FearFree is committed to encouraging equality and diversity in the workplace. We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.
The client requests no contact from agencies or media sales.
Camphill Village Trust are seeking a new Legacy Giving Manager and Prospectus is excited to be heading up the search. A leading UK charity, Camphill Village Trust support adults with learning disabilities, autism, mental-ill health and complex needs to lead a life of opportunity. They are proud to support over 600 adults across nine communities and services throughout England via supported living and day placement opportunities.
The Legacy Giving Manager will collaborate closely with the Head of Fundraising to oversee the legacy and in-memoriam giving program. The purpose of the role is to ensure exceptional experiences for current and potential legacy supporters with the aim to secure long-term strategic support through establishing a strong, sustainable pipeline of legacy pledges. In addition, the Legacy Giving Manager will take the lead in fostering a legacy giving culture internally working closely with colleagues across the organisation to promote legacy and in-memoriam giving messages.
The ideal candidate will possess solid experience in developing and executing successful legacy giving strategies, particularly around legacy stewardship. A strong personal track record of securing significant legacy support and lasting relationships is imperative along with the ability to effectively collaborate with teams internally and externally. A sound understanding of current charity law, compliance, and fundraising best practices pertaining to legacy fundraising and administration is crucial along with a passion for the work of Camphill Village Trust.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application then please contact Jessica Stoddart at Prospectus.
If you are interested in applying to this Legacy Manager position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You’ll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Chief Executive Officer
Location: Hybrid – Regular weekly time in the Head Office in Cheam, Sutton, Surrey, regular national travel and a maximum of 2 days remote working per week
Sector: Not-for-Profit
Client: Charity for Civil Servants
Job Type: Permanent
Salary: ~£100,000-£130,000
Reference: GSe109327
Closing Date: Sunday 28th April 2024
Across the working and retired civil service community our mission is to help people overcome life’s challenges and thrive. The Charity offers lifelong practical, financial and emotional support, advice and guidance for people wherever we can. Last year people came to us for help over 70,000 times and we spent £6.7m (c.£2m in financial grants alone) supporting people in need of our help. Everything we do as an organisation underpins the Charity’s vision of a supportive community in which everyone has the chance to live their life to the full.
After 9 years in the role, our CEO is retiring and the Charity is looking for its next leader. To continue the great work of the last few years, the Charity is looking for an inspiring new CEO to guide the organisation through a significant period of change and development.
We are seeking a commercially astute values-led senior leader with a wealth of experience operating at Board level, managing and navigating the complex strategic, financial, and governance issues that come with leading the business, in any CEO role. You will demonstrate the intellectual depth, gravitas, and conviction to engage top-level civil servants with the credibility and powers of persuasion needed to win their support and significantly increase income.
The Charity is looking for someone who is as comfortable leading, managing and communicating with people, as they are with developing strategic propositions and writing business plans. So the successful candidate will be a positive and outward-looking leader who naturally inspires confidence, motivates others and who enjoys working as part of a team.
If our work inspires you and if you believe you have the passion, skills and experience to lead the Charity through the next important phase of its journey, please click apply to visit the dedicated microsite.
Should you wish to have a confidential conversation to find out more about this role please contact Elizabeth Theobald or Oliver Startup from Gatenby Sanderson.
REF-212949
Prospectus is excited to be working with Hand in Hand International to help them recruit for a Philanthropy & Partnerships Manager to join their team. Since 2003, from Afghanistan to Zimbabwe, Hand in Hand International helped more than 4 million women launch small businesses that can stand the test of time. They work with women because of the unique barriers they face, and because when those barriers are broken, whole families and communities win.
This role is offered on a full-time maternity cover contract basis paying a salary between £45,000 to £54,000 per annum with flexible hybrid working arrangements at their London office.
Reporting directly to Head of Philanthropy and Partnerships, the primary objective of the post holder is to manage existing grants and accounts, as well as secure new funding for Hand in Hand International. The role’s key focus will be identifying, creating relationships with and securing donations from corporate and family Trusts and Foundations and/or major donors. The role is highly international, working with colleagues across Afghanistan, Kenya and Tanzania, and a prospect base spread across globe. The post holder may be required to travel.
They are looking for someone with demonstrable experience in raising six & seven figure gifts, grant management, and partnership development within the charity sector. They are looking for a candidate with demonstrable experience to engage senior-level donors through calls, meetings, and events to provide updates on project advancements and identify additional donation opportunities. The ideal candidate should understand international development, women's economic empowerment and/or regenerative agriculture.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Firas El Dib at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Prospectus is excited to be working with Hand in Hand International to help them recruit for a Philanthropy & Partnerships Manager to join their team. Since 2003, from Afghanistan to Zimbabwe, Hand in Hand International helped more than 4 million women launch small businesses that can stand the test of time. They work with women because of the unique barriers they face, and because when those barriers are broken, whole families and communities win.
This role is offered on a full-time maternity cover contract basis paying a salary between £45,000 to £54,000 per annum with flexible hybrid working arrangements at their London office.
Reporting directly to Head of Philanthropy and Partnerships, the primary objective of the post holder is to manage existing grants and accounts, as well as secure new funding for Hand in Hand International. The role’s key focus will be identifying, creating relationships with and securing donations from corporate and family Trusts and Foundations and/or major donors. The role is highly international, working with colleagues across Afghanistan, Kenya and Tanzania, and a prospect base spread across globe. The post holder may be required to travel.
They are looking for someone with demonstrable experience in raising six & seven figure gifts, grant management, and partnership development within the charity sector. They are looking for a candidate with demonstrable experience to engage senior-level donors through calls, meetings, and events to provide updates on project advancements and identify additional donation opportunities. The ideal candidate should understand international development, women's economic empowerment and/or regenerative agriculture.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Firas El Dib at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
VCSE Research & Insight Worker
NJC Scale Point 23: £32,076 FTE, actual for 22.5hrs £19,245.60
22.5 hours per week
Fixed Term
Eccles, Salford
In October 2022 Salford City Council commissioned Salford CVS to undertake research into the strengths of the Voluntary, Community and Social Enterprise (VCSE) sector as part of their Joint Needs and Strengths Assessment.
Every three years since 2008, Salford CVS leads on State of the VCSE Sector research in Salford and also across Greater Manchester. Working with other local infrastructure organisations, we aim to provide a comprehensive overview of the VCSE sector. Our last research report was published in 2021 and we have started planning for the research to be conducted this year.
In August 2023 we further developed our VCSE sector research and insight work with the commencement of our Salford 99 longitudinal study. This research project is designed to understand the issues affecting the VCSE sector in Salford and aims to track 99 VCSE organisations every six months for a three-year period, so that we gain ‘live’ insight in between our three-yearly State of the VCSE sector large research project. Alongside this work we conduct a Pulse Check survey with a variety of VCSE organisations to get a snapshot of what is changing for them each quarter.
This exciting VCS Research and Insight role involves a combination of VCSE engagement and insight work across Salford.
We are looking for someone who:
- Has experience of research, data collection, analysis and excellent report-writing skills
- Will enjoy working in a fast-paced environment within a team of dedicated, friendly people who believe in making a difference
- Has fantastic organisational skills – able to multitask and work effectively in a busy team environment
- Is able to effectively engage with a wide range of VCSE groups and organisations
- Understands the importance of confidentiality - as you will be involved in conversations on sensitive and confidential topics
- Enjoys working with a diverse range of people from a wide variety of backgrounds and organisations
- Is passionate about the voluntary, community and social enterprise sector
If that sounds like you – then we want to hear from you!
The Benefits of Working for Salford CVS
- 28 days’ holiday - rising to 30 days (after five years), plus Bank Holidays (pro rata for part-time)
- Paid sick leave – subject to terms and conditions of service
- A compassionate approach to dependants leave and compassionate leave - to help deal with life’s unforeseen circumstances
- Pension scheme - with 7% employer contribution (and 1% mandatory employee contribution)
- Cycle to Work Scheme
- Membership of the Hospital Saturday Fund via an employer subsidised scheme (optional and non-contractual)
- RHS family membership (optional and non-contractual)
- Development opportunities - we support and encourage our staff to progress in their careers (including formal training)
- A supportive working culture
Closing date: Friday 24th May 2024 at 12 noon
Interview date: Friday 7th June 2024
We reserve the right to review applications before the closing date should we get sufficient applications.
Please note late applications will not be accepted.
Founded in 1951, the Refugee Council exists to support people who come to the UK in need of safety and speak out for compassion, fairness, and kindness.
We achieve this by providing expert advice and casework, building the capacity of refugee community organisations, and working with allies across society to change government policy. Our vision for refugees to be welcome to live safe and fulfilling lives contributing to the UK has never been more urgent and needed. Today 27 million refugees and 84 million displaced people around the world need of safety, dignity and welcome. We are determined to secure public and government support for safe routes for all people seeking safety, and a fair, effective, and compassionate refugee protection system. Now is an excellent time to join the Refugee Council.
Our strategy – which you can read via our website, sets an ambitious direction which will see us defend refugee protection in the UK against the Government’s corrosive plans with refugees and like-minded allies, united in our desire to create a just, fair, and humane refugee protection system. It will also see us delivering direct services that improve people’s refugee protection journey through targeted advice and casework and strengthening and connecting Refugee Community Organisations with other service providers and advocates.
Main Duties and Responsibilities:
Service Development and Management
- To work with the Head of Integration & Employment (I & E), Business Development and Fundraising departments to create opportunities for the Integration Service to grow in line with our Integration Service Model.
- To ensure services are well planned, managed and delivered to a very high standard in accordance with organisational and funder agreements.
Staff & Volunteer Management
- To support the recruitment of all new staff required within Refugee Council working on the Integration projects.
- To line manage a wide range of service delivery roles in accordance with the Refugee Council’s policies and procedures including carrying out supervision and appraisal and staff development.
Specialist Advice, Advocacy and Influencing
- To support caseworkers to provide specialist advice and support to adult refugees in a sensitive, confidential, and professional manner which fully understands the needs of the individual.
- To continually develop an in-depth understanding of the issues affecting newly recognised refugees with a view to becoming and retaining specialist knowledge of refugees and the barriers that can prevent them from integrating effectively.
Equalities and Diversity
- To provide services with due regard for equalities and for meeting the needs of all potential and actual service users. Ensuring advice services are delivered in ways which are fully accessible and in a language that they can understand.
- To work with respect and tolerance for all colleagues, refugees, and contacts, and to value diversity and difference.
General
- To participate in Refugee Council working groups, management meetings and special projects as the need arises.
- To carry out any other duties appropriate to grade and role.
For more information on the role and to apply, please visit our website via the ‘Apply’ button.
Candidates must address ALL of the points from the person specification as part of their application.
Closing date: Monday 6th May 2024.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you passionate about ensuring everyone can engage effectively with the digital world? Are you a brilliant influencer who relishes harnessing great policy and research to realise social change? Do you want to work in a pioneering initiative with impact at its core?
Then this could be the role for you. At the Digital Poverty Alliance, we are looking for our new Policy & Insights Manager. You must be able to inspire us and our partners and spearhead our public affairs work, including through our National Delivery Plan to unite action to end digital poverty by 2030.
We bring together charities, corporates and government to address the underlying issues stopping families gaining full access to digital services such as education, healthcare and employment. We seek social change through our National Delivery Plan, whilst also delivering solutions in local areas that help real people and provide evidence for change.
This is an exciting, high profile and fast-paced role, joining our small team and working alongside partners, National Delivery Committee members and our wider stakeholders to effect real change for people. You will report directly to the Chief Executive, working alongside our Head of External Affairs.
A big part of our social change ambition is delivered through our public affairs work; influencing policy makers so that our ambitions are shared with government, companies and with everyone able to deliver to our vision of a world where everyone is able to connect successfully with the digital world where and when they want to. You will also be responsible for drafting white papers, analysing trends and data, and identifying new insights. You will support our Industry Forum, working with existing and new members to broaden the group.
The DPA aims to work through partners in delivering to our core mission and, as such, we retain only a small core team with support from our PR agency. As such, you’ll lead on delivering our policy and public affairs work, from briefing MPs to developing our policy positions.
Whilst the role is remote based, you will regularly need to attend in-person meetings and events in central London (daytime and evening), as well as undertaking travel across the UK. Given the need to attend meetings in Westminster and Whitehall, you will need to live within commuting distance of London.
Key focus areas
- Building relationships with public, private and third sector organisations, including the wider DPA community.
- Working to convene and collaborate with organisations and individuals committed to ending digital poverty.
- Work with colleagues across local, regional and national governments and across political parties to advocate for policies to promote digital inclusion.
- Undertaking research and analysis to understand digital poverty and the impact of policies to address it.
- Managing policy and research projects including the ongoing development of the national delivery plan and supporting ‘proof of concept’ projects.
- Developing commercial and research partnerships with organisations and supporting the development of the industry forum.
- Communicating the DPA vision and perspective through verbal and written communication.
First interviews will be held w/b 6th May 2024 via Microsoft Teams. Second interviews will be held soon after. The role is to start as soon as possible. Please note this role will be subject to a DBS check.
Unfortunately, due to the expected volume of applications and our small team, we will not be able to acknowledge every application. If you have not heard from us by 6th May you have not been successful on this occasion.
The client requests no contact from agencies or media sales.
Hackney Foodbank is looking for a Volunteer Manager to join their team 2 days per week (14 hours).
Purpose and Key Responsibilities:
The Volunteer Manager role is responsible for recruiting, engaging and deploying volunteers into a wide variety of roles across the charity.
- Work with the Warehouse Manager and Food Distribution teams to support the recruitment journey and retention of volunteers. Encourage people to volunteer through a variety of marketing and promotion approaches, including social media and working with our Communications and Fundraising team to develop a strategy for volunteers. Develop, coordinate, and engage a network of around 150 active volunteers. Book and signpost volunteers to relevant and engaging volunteer training sessions. Work with the Warehouse Manager and Head of Food Distribution and Volunteering to resolve any volunteering related issues or complaints. Proactively liaise with the staff team to determine volunteer requirements, select volunteers for the right roles and match them to the right people, considering preferences and restrictions on both sides. Provide advice and guidance to volunteers about their matched relationship (with support from the wider team) and highlight safeguarding concerns as appropriate. Work effectively to ensure volunteers feel part of Hackney Foodbank. Support the ongoing monitoring and evaluation of our services.
- Gathering volunteer feedback and take appropriate steps for improvement.
- Manage the Assemble platform and implement the annual Peakon volunteer survey, and implement the recommendations resulting from the survey.
- Ensure the wellbeing of the volunteers, including good communication and arranging a minimum of two volunteer events a year.
Skills and Experience
Essential:
- A minimum of three years’ experience of coordinating, managing or supervising a team of volunteers, to deliver a range of service delivery tasks.
- Experience working within the voluntary community and/or charity sector.
- Experience or aptitude to manage and deliver induction and training courses.
- Committed to building an inclusive culture in which all volunteers are valued.
- Ability to work under own initiative with minimal supervision, accuracy and attention to detail and to prioritise workload to meet all agreed deadlines.
- Reliable and adaptable, able to respond to changing priorities
- Ability to deal with information in a confidential manner, respond with sensitivity to the opinions of others and address any issues raised in a fair and consistent manner
- Good standard of written and spoken English, including the ability to write materials without errors in grammar, spelling, or punctuation
- Strong organisational skills; ability to identify all key steps and resources needed to complete a task and to manage a wide range of tasks concurrently
- Ability to work effectively as a member of a small team and maintain communications where members of that team are working different flexible days and hours
- A proactive approach to work with a ‘can do’ attitude
- Calm, professional, pragmatic, reliable and resilient personal attributes
- Computer literacy including ability to use online tools and learn new software with minimal ongoing support, create/edit documents in Word, Excel and PowerPoint, maintain records and produce clear written and oral reports.
- Commitment to the ethos and values of Hackney Foodbank including the extensive provision of services to high professional standards by volunteers, minimising the food bank’s impact on the environment, and the unfailing delivery of advertised services to all visitors equitably, with dignity and compassion.
- Flexibility in terms of working hours according to volunteers’ and Hackney Foodbank’s needs.
- A keen attention to detail and a commitment to achieving high standards in every aspect of Hackney Foodbank’s work.
Desirable:
- Relevant professional qualification
- Experience of using a CRM or equivalent database
Candidates without a covering letter will not be considered.
The client requests no contact from agencies or media sales.
Charity People is delighted to be partnering with NOAH Enterprise to find them their first ever Marketing and Communications Manager. This role is such an exciting opportunity for someone to have the freedom to build external messaging for a small and growing charity; the postholder will have the support of a fantastic leadership team who are realistic about future goals, passionate about the work of the organisation, and keen to start raising the profile of a charity that does really incredible work in and around Luton.
Marketing and Communications Manager
Salary: circa £33,000 per annum
Location: Hybrid with at least one or two days per week based at the charity's office in Luton
Annual leave: 25 days excluding bank holidays
Contract: Permanent full time role
About the Charity
NOAH Enterprise is a charity which seeks to help the most disadvantaged in the local community, providing a practical, empowering and caring service to people who are struggling against homelessness and exclusion and have nowhere else to turn.
Dedicated to recognising the potential in people who are at the margins of society and helping them realise it, the organisation works with the whole person to find permanently and individually tailored pathways out of homelessness.
The consequences of the cost-of-living crisis and the aftermath of the pandemic means that the organisation expects to see increasing numbers of people seeking their help, and they are entering an exciting phase of investment to ensure that the charity is able to provide the support that has been so vital to so many people across Luton and Central Bedfordshire for the past 30 years.
About the role
As the first Marketing and Communications Manager to join the organisation, you'll be part of the organisation's focus on investment in key roles to help create a sustainable future for the organisation as they diversify their audiences and scale up their services. Working with a fantastic and hugely experienced Head of Fundraising and Community Engagement, you'll be joining the organisation alongside a new Community and Events Fundraiser and will work to raise the profile of the charity through a mix of traditional and digital marketing.
Core responsibilities within the role will include:
* Implementing and managing the construction, content, and regular updates of NOAH's online platforms, including website, social media, and email marketing campaigns.
* Copywriting to create documents, literature, case studies and press releases
* Design skills utilised for the creation of marketing materials
* Developing the website, and maximising its potential
* Lead the delivery of the Marketing and Communications Strategy to raise NOAH's profile and reach across Beds, Bucks, & Herts.
* Safeguard the reputation and brand of the charity.
* Leads the development of digital and print materials to support all areas of the charity such as annual report, quarterly newsletter, general advertising
* Responsible for development of social media strategy in line with charity goals, including managing content planner and managing social media channels on a day-to-day basis, using social media tools such as Hootsuite
* Liaises with local and national press including creating press releases and arranging radio interviews
* Manages the relationship and co-production with 3rd party marketing agencies
This role will suit someone ambitious and proactive who is excited about the opportunity to create a marketing and communications plan and deliver that in an environment where they are free to try new ideas, innovate and collaborate with engaged colleagues, and see ideas come to fruition.
We'd love to see applications from individuals with the following skills and experience:
* Previous demonstrable experience gained within a marketing and communications role
* Demonstrable experience in creating content for social media, digital marketing, social media management and traditional marketing methods
* Good level of technical knowledge and experience of relevant platforms - Facebook, Instagram, Twitter, LinkedIn, WordPress
* Experience in responding to enquiries, comments, and feedback on social media
* Knowledge and experience of the optimisation of social media channels, primarily Facebook, Instagram and Twitter Experience maintaining, updating, and managing a website, ideally using WordPress
* An excellent command of English language, grammar and spelling for accurate copywriting and proofreading
* Excellent communication skills
* Understanding of General Data Protection Regulations (GDPR) with knowledge of legislation and law relevant to marketing
* A passion for identifying and sourcing interesting stories and writing engaging content
* Highly organised, with good time management skills and the ability to prioritise well
Please reach out to Alice Wood at Charity People today (ideally with a copy of your CV or profile) to get the process started. If your experience matches what we're looking for, we'll be in touch to arrange a phone or video call.
We want you to have every opportunity to demonstrate your skills, ability, and potential. Please contact us if you require any assistance or adjustment so that we can help ensure the application process works for you.
Deadline: Wednesday 8th May
First stage interviews: TBC
For over thirty years, we've recruited extraordinarily talented people into rewarding and vital positions on behalf of some of the biggest and smallest non-profit organisations in the UK and internationally. We also work in partnership with organisations that support diversity in the workplace, recognising the need for continual diverse partnerships in our work. We're proud to be the chosen recruitment partner for many Charities, Universities, Membership bodies and Institutes.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
ABOUT RAHAB
Rahab Project UK is a small charity which is part of a wider global organisation that works towards seeing the lives of at risk and vulnerable women affected by prostitution and trafficking transformed. We support those who are sexually exploited with unconditional acceptance, compassion and dignity to rebuild their lives and achieve their own identity and freedom. We provide learning and development opportunities for women to engage in and offer a supportive and on-judgemental environment as they explore ways and takes steps forward in self-determining their futures.
We are a dedicated team of professionals, facilitating casework support, counselling, wellbeing and learning. As a Rahab team member you will play an essential role in developing and steering our continued growth, but more importantly you will be play a part in the transformative journeys of our beneficiaries and their recovery from exploitation and abuse.
Job title: Project Coordinator
Role type: Part-time (4 days/30 hrs per week)
Salary: £34,000 - £37,000 Pro-rata (depending on experience)
Contract type: Initial 1-year fixed term contract
Location: Rahab Sanctuary (London), some flexibility for hybrid working negotiable
Reports to: Rahab Manager
Overall Purpose: The Project Coordinator is responsible for overseeing the planning, execution, and monitoring of Rahab's projects.
RESPONSIBILITIES AND DUTIES
Service delivery
-
Ensure that all aspects of Rahab’s project activities are planned, organized and undertaken to fulfil their objectives within their required timelines.
-
Develop, organize, and maintain project documentation, plans, reports, and other project-related documents to monitor and track overall progress, outputs and achievement of milestones.
-
Identify, troubleshoot, and communicate project risks, delays and issues to the Project Manager and relevant stakeholders.
-
Monitor project progress with team members and task as required.
-
Contribute to the development of funding applications in coordination with Rahab’s Fundraiser.
-
Support Rahab team with volunteer recruitment and training.
-
Undertake project tasks as required including supporting the team with outreach when necessary.
-
Provide administrative support such as minuting weekly team update meetings and setting up relevant meetings with external organisations.
Data collection, record keeping, monitoring & reporting.
-
Maintain accurate data and records that capture and analyse information to (i) inform planning and delivery of casework support; (ii) monitor and evaluate wider project outcomes, (iii) to contribute data for future long-term evaluation of casework approach efficacy.
-
Produce accurate quarterly management reports.
-
Produce timely donor reports for funders within respective deadlines.
-
Facilitate a review of project progress for Rahab team at monthly update team meetings, to support project monitoring and tasking.
Service development
Priority stakeholder relationships
-
Participate in and contribute to collaborative working arrangements, alongside Rahab Manager, in key stakeholder work - SI MARAC (Sex Industry Multi-Agency Risk Assessment Conference) - with Local Authority, Metropolitan Police and Voluntary and Community sector.
-
Participation at monthly SI MARAC meetings, ensuring that the work of the group is effectively joined up with wider groups and meetings focussed on addressing risk and harm.
-
Support Rahab’s Senior Caseworker where necessary to ensure SI MARAC outcomes are effectively linked up with Rahab's outreach activities, and work-with Rahab’s Project Manager to ensure team members are kept informed about SI MARAC developments.
-
Work with the team to identify and engage in new professional relationships with key organisations across different sectors, and maintain our existing networks of contacts, to (i) develop and expand Rahab’s activities and reach, and (ii) foster collaboration.
-
Represent Rahab in multi-agency working groups, meetings, and forums, sharing knowledge and learning, publicising services available and how to access support.
Beneficiary co-production
-
Work with Manager to start developing a framework and mechanism for gathering feedback from beneficiaries to evaluate the support they are receiving.
-
Work with the team to identify opportunities for our beneficiaries’ active participation in the project in ways that are safe and empowering.
Shared learning
-
Participate in team development and learning in relation to best practice interventions and our casework delivery for beneficiaries.
Continued professional development
-
Maintain an up-to-date working knowledge of relevant legislation, regulations, guidance, and best practice.
-
Within budgetary constraints, attend training and other events to help maintain proficiency and build a network of support amongst peers.
Variation clause
Rahab reserves the right, following full and reasonable consultation with the post holder, to vary, add or alter the terms and conditions of employment.
Flexibility clause
To deliver services effectively a degree of flexibility is required, and the post holder may be required to perform work not specifically outlined above and/or outside of specified working hours. Overtime will not be paid; however, TOIL will be accrued for hours worked and staff supported to take that time. This post includes occasional evening work.
WHO WE ARE LOOKING FOR
For us it is important that you are passionate and committed and that you care for individuals who want to step away from the sex industry or who require support after exploitation and abuse. It is also important that you bring a mature outlook and hold a non-judgmental perspective. The role does not expressly require frontline experience working with this group of beneficiaries, but it does require sensitivity, a sincere desire to learn, an understanding of the complex vulnerabilities that contribute to individuals arriving in these situations and a degree of knowledge of the intersections concerned.
The role description is a useful guide but please don’t discount yourself if you feel you don’t meet all criteria exactly but believe you have the potential. Above all, we value those who work diligently, possess effective and healthy boundaries, and who are committed to seeing lives changed.
We embrace diversity and are committed to inclusiveness and respect of all people, irrespective of individual circumstances, gender, sexual orientation, race, religion, beliefs, ability or age. We encourage people of all backgrounds to apply, including people of faith and non-faith.
SUCCESS PROFILE FOR THE ROLE (Competencies)
Skills and Experience[E] Essential, [D] Desirable
-
Experience working at coordinator level handling varied tasks and multiple priorities [E]
-
Experience working with at-risk and vulnerable individuals or experience working in an organisation with this group as its focus; or a sincere interest in learning and acquiring the skills and knowledge to support this group. [E]
-
Effective organisational skills, prioritising activities and using available resources to ensure tasks and projects are completed to budget and deadlines. [E]
-
An excellent problem solver - self-motivated and resourceful; exercises initiative and uses personal authority appropriately. [E]
-
Influencing skills and able to motivate and impact individuals and organizations and build collaborative and constructive relationships. [E]
-
Cross-cultural competency, able to relate to people from a wide variety of backgrounds with acceptance and cooperation [E]
-
Excellent spoken and written English language skills, able to effectively convey information to varying audiences. [E]
-
Knowledge of Microsoft 365 suite including SharePoint, Word, Excel and Outlook [E]
-
Experience of participating in and working collaboratively in multi-stakeholder activities, initiatives, or projects. [D]
-
Experience and or knowledge of working with UK police and local authority stakeholders [D]
-
Experience of working with Salesforce [D]
-
Knowledge of relevant legislation [D]
Personal Qualities
-
Professional demeanour and attitude, conscientious and trustworthy, high personal integrity.
-
Mature outlook; level-headed, open-minded and non-judgemental.
-
Takes personal responsibility for the quality and timeliness of work, proactively engaging with colleagues to achieve positive results.
-
Responds positively to change; adapts to find alternative ways and solutions in dynamic situations.
-
Effective and healthy boundaries; able to recognise limitations and voice needs.
-
Friendly and approachable; sincere and compassionate with sensitivity to the complex needs and vulnerabilities of beneficiaries.
-
A reliable and supportive team member who is inclusive and respectful.
-
Actively participates in achieving common goals; shares information and expertise; works together with others to solve problems; puts team success first.
Leadership
-
Commitment to the mission; a true ambassador for the ‘Rahab brand’ and ‘DNA’.
-
A lateral thinker; sees beyond the status quo and contributes new ideas and fresh insights.
-
Proactively seeks opportunities to advance the work; challenges appropriately to envision and empower.
Safeguarding
We are committed to safeguarding of all beneficiaries, staff and volunteers and expect staff and volunteers to share in this commitment. We undertake enhanced disclosure checks (DBS) for all roles.
The client requests no contact from agencies or media sales.