Project Officer Jobs

Key Information:

Hours: 37.5 hours per week

Position: Marketing and Fundraising Manager

Contract: Permanent (up to two days from home per week)

Pay: £35,000-£38,000

Location: St Nicholas House, Old Churchyard, Liverpool, L2 8TX

Reports to: Chief Executive Officer

Closing date for applications: 26th April 2024

Interview date: 10th May 2024

Start Date: ASAP

About Options

At Options for Supported Living we support people with learning disabilities, autism and acquired brain injuries to live their lives to the full.

We work hard to create a better world where people with disabilities contribute to their communities as unique and valued members. Through the support we give, we enable people to make decisions for themselves and live lives full of friends, family, people they love, community, health, and purpose. The same as anyone.

And we don’t stop there. We’re committed to speaking out about the things that matter most within social care. Through our community we give people a voice, working together to create a lasting impact.

The role

It’s an exciting time to join Options as we focus on income generation to drive sustainable growth for the future. Working through a team, the Marketing & Fundraising Manager is instrumental in supporting Options vision and mission through clear strategic marketing, fundraising delivery as well as monitoring and reporting on its impact.

Key responsibilities

1.Ensure the development of a clear marketing and fundraising plan aligned with our strategic objectives and target audience to drive brand awareness, engagement, and income.

2.Work alongside agency partners to plan, execute and monitor integrated marketing and fundraising campaigns across on and offline channels.

3.Ensure brand consistency and integrity, including tone of voice across all marketing materials and communications.

4.Create engaging and compelling content including articles, blogs, videos, and graphics to promote our support and expertise and raise awareness of key campaigning topics.

5.Maintain a database of supporter, donors, and potential funders, maintaining accurate records that are kept up to date and information handled in accordance with the Data Protection Act and GDPR regulations.

6.Ensure donor effective stewardship journeys are followed.

7.Maintain online fundraising platforms, social media feeds and associated communications tools alongside the Marketing Officer.

8.Lead, motivate and support the marketing team: Marketing Officer, Fundraising Coordinator, and Social Media Apprentice.

9.Oversee website content management ensuring, blogs, stories, and events are relevant and in line with our marketing and fundraising strategy.

10.Work alongside other departments such as the Community, Recruitment, and Finance Team to ensure the organisation runs smoothly.

11.Collect feedback from people we support, families and staff to ensure the continued development of the marketing and fundraising strategy.

12.Look for opportunities to increase our network of contacts, stakeholders, and volunteers.  

13.Support the Leadership Team in improving internal communication and brand alignment of all staff and people associated with Options.

14.Working alongside the leadership team to ensure that one-off projects are completed on time and accurately.

15.Remain up to date with current marketing trends to influence and remain relevant in a widely competitive third-sector market.

16.Prepare reports for the leadership team and Options trustees on project targets and outcomes.

17.Attend relevant meetings and work within Options, values and beliefs, policies, and procedures.

18.Represent Options at events as required.

Experience

1.Experience of professional fundraising, or similar experience in a marketing, sales, or business development environment.

2.Track record of setting and achieving income targets.

3.Experience of managing people.

Qualifications

It is desirable to have a relevant professional qualification – Chartered Institute of Marketing (CIM) or Chartered Institute of Fundraising (IoF) - or working towards.

Skills

·Working within the values of Options.

·Accessible language skills – it is essential that you have strong verbal and written communication skills and that our communication is accessible for the people we support and the general population; an understanding Easy Read guidance and inclusive language would be preferred.

·Relevant and up-to-date IT skills, knowledge of digital channels and how they can be used to gain and promote social care and the third sector.

·Have a good eye for design.

·Have excellent attention to detail.

·Confident and capable organiser.

·Good networking skills.

·Delegator and able to prioritise.

·Have a positive attitude and integrity.

·Able to work confidently when required.

·Have a desire to get things done proactively and purposefully.

Summary of Terms:

Salary

£35,000

Working hours

37.5 hours (with up to two days working from home)

Contract Type

Hybrid, Permanent

Annual leave

33 days (inclusive of bank holidays)

Sickness

5 days (one calendar week) full pay per year (after the first 6 months of service) and after a waiting period of 3 days.

Car

40p per mile (when additional travel is required to carry out work for Options)

Training

Options will support the post holder in pursuing their development.

Pension

5% Subject to eligibility, we will automatically enrol you into our nominated pension scheme after you have worked for us for three months. You can opt-out if you do not wish to be in Scheme.  If you do not opt out, we will deduct your contributions to the pension scheme from what we pay you. Current details of the Scheme and your rights relating to it, and of your and our contributions, will be provided to you separately.

Based at

St Nicholas House, Old Churchyard, Liverpool, L2 8TX

Benefits:

1. Blue Light Discount & reimbursement
2. Arriva Travel Club
3. Cycle to work
4. Fix your bike voucher
5. Learn to drive
6. Health Assured (Employee Assistance Programme)
7. Company pension
8. Referral programme
9. Sick pay
10. Casual dress
11. Company events
12. Training paid for
13. 02 Open
14. Medicash
15. £250 refer a friend scheme
16. Company events
17. Training & development

How to apply:

If you are interested in joining our team, please hit the apply button. We look forward to hearing from you!

Kindly provide a cover letter illustrating the alignment of our values with your own. Additionally, share insights into a successful campaign you've been part of, highlighting your role and impact.

All successful applicants are subject to a DBS and pre-employment checks.

We currently do not hold a sponsorship licence, therefore are not able to offer sponsorship of employment at this time.

Somewhere to shelter, feel safe, leave your possessions and put down roots is one of the most fundamental requirements for human beings, here at Threshold Housing Link we are supporting over 80 service users to do just that. 

Our Mission:

To end homelessness. To help vulnerable people create a better life and independence.

Our Aims:

1. To prevent homelessness in Swindon

2. To alleviate the associated social exclusion of homelessness and actively assist recovery from its effects

3. Influence policy that affects homeless and socially excluded people

Job title: Resettlement Manager

Reporting to:  CEO

Salary: Between £40,000-£45,000 per annum, dependent on experience.  

Location: Swindon

About Threshold

Threshold Housing Link is the leading homeless charity in Swindon, Wiltshire, committed for over 50 years to providing shelter, support and advocacy for individuals experiencing homelessness. We believe in creating a society where everyone has a safe place to call home. Our mission is to address the root causes of homelessness and empower those in need to rebuild their lives with dignity and respect. We are dedicated to making a significant and lasting impact in the fight against homelessness.

Our key services are:

Ø  Resettlement support

Ø  Floating support

Ø  Street outreach

About the role

You will work closely with our new Chief Executive Officer (CEO) and senior management team to ensure good outcomes for our service users during an ambitious expansion programme.

As an experienced and compassionate Resettlement Manager, you will lead our team of Homeless Project Workers and spearhead the transformation of care for service users in our properties. You will bring a strategic and innovative approach to addressing homelessness, with a focus on empowering individuals to achieve long-term stability.

Closing date for applications:

 16 May 2024. 

This post is subject to a Disclosure and Barring Service (DBS) check. Right to work in the UK essential.

As Projects Officer: Neighbourhood Food Model you will lead on specific projects within the wider Neighbourhood Food Model. Your role will be to grow collaborations, facilitate groups and workshops, and coordinate action. You will be building alliances with local food growers, chefs, researchers, council officers and residents to build a better local food system in Walworth.

The Walworth Neighbourhood Food Model is an ambitious, long-term approach to tackling the root causes of food insecurity in our neighbourhood. It offers a vision for a network of complementary spaces and initiatives, to build social connection through food, develop local supply chains, and transform the local food economy. This is a key role with a significant level of responsibility, working in a small dynamic team, at a crucial time in the development of this ambitious programme.

Responsible for: Planning, organising, recruiting, facilitating and documenting a range of groups and collaborations that aim to transform Walworth’s food system.

You will need to be dedicated and passionate about neighbourhood food, and able to inspire others. You will need to be adaptable and relish uncertainty, and you will be creative and enjoy problem solving. You will also enjoy bringing some order to things by finding the right level of detail at which to project plan, and find personal satisfaction in being organised with good record keeping.

Contract length: 12 months
Salary: £29,903.50 per year. 

Application Deadline: 9am Mon 29th April 2024
Interviews: Week of 6 May 2024

We will be shortlisting and interviewing suitable candidates as soon as applications come in, and encourage you to apply soon.

Location: Pembroke House (SE17 1QR), Walworth Living Room (SE17 2JU) and wider Walworth neighbourhood (SE17)

This role is not suitable for remote-working. The vast majority of the work requires you to be present for in-person meetings, activities, and events in the neighbourhood of Walworth, South London.

Hours of Work: Full time post: 5 days / 35 hrs per week, in person. (Full time availability is preferred, but 0.8 FTE may be considered)

Usual working week is Monday - Friday, 9am - 5pm, but this role requires some flexibility to work evenings or weekends to attend community meetings or events. 

For a full job description and person specification please refer to to the job role pack below or on our website.

To apply please visit our website and complete the application form.

Description:

• Closing Date: Thursday 2nd May
• Salary: £26,400
• Working Pattern: Full-time
• Contract: Permanent
• Job Location: Greenwich
• Interview date: Thursday 9th May
• Start date: ASAP
• Reporting to: Programme Manager

About the organisation

We believe that every young person should have the opportunity to fulfil their potential and make the most of their education. We’re passionate about reducing the educational barriers our students face, helping them to pursue a career in their chosen field and follow their dreams.

Our mission is to support students from under resourced backgrounds to access top universities, through a unique combination of tuition and in-school mentoring. We work with them to make good applications, get the grades and transition to university.

The programme combats educational inequality and improves social mobility by raising students’ grades and supporting them to understand the pathway to a top university. Students who receive support from our programme are more than twice as likely to attend top universities as statistically similar students, according to UCAS.

Why work at The Access Project

People who work at The Access Project are motivated by the desire to create a fairer society. We all play an active part in achieving the mission to help students from disadvantaged backgrounds access top universities. At The Access Project, we’re a friendly, collaborative, supportive and inclusive team, with passionate people working together in Programmes, Strategy & Impact, Volunteering, Fundraising & Communications and Operations to achieve our mission.

The vision of our people strategy is to enable and inspire all employees to achieve, grow, succeed and thrive. We regularly have opportunities for people to share their ideas in various working groups, generating strong teamwork across the organisation.

In the last year we engaged with staff across our organisation and co-created an Equality, Diversity and Inclusion vision and strategic objectives. Our work on this will develop throughout 2024 to ensure The Access Project can foster an equitable place to work.

We value every individual who works at The Access Project and we have a wide range of benefits that make this a rewarding place to work. In our last staff engagement survey, 90% said they’re proud to tell people they work at The Access Project.

Our values

Empowerment

We support students and our people to develop the skills and knowledge to accomplish their goals.

Courage

We encourage our students and our people to be authentic, innovative and ambitious in order to reach their full potential and deliver our mission.

Impact

We evolve our programmes through an evidence-led approach, supporting our students to achieve their best outcomes.

Inclusion

We respect and value individuality and engage diverse voices to achieve our mission.

Ownership

We hold ourselves accountable in all our actions and efforts. We ask “What can I do to improve my results?”

About the role

This vacancy is for a University Access Officer to work across two schools in Greenwich, London. Our schools are shown on a map The Access Project schools on our website.

The University Access Officer works with school staff at all levels, volunteer tutors, and with the rest of The Access Project’s team to ensure that the delivery of the programme is optimised.

Role responsibilities

• Engage with students in school and enrol them onto the programme

• Match students with volunteer tutors

• Monitor student attendance to tutorials and devise innovative solutions to encourage attendance

• Assess student progress towards being able to make successful university applications

• Upload information onto the Salesforce database (training is provided)

• Monitor the impact of tutorials, and intervene as appropriate

• Build and manage relationships with volunteer tutors to ensure they have a positive experience of the programme

• Manage tutor relationships and attendance to tutorials through weekly monitoring of systems, emailing and making phone calls.

• Work with school staff to ensure their cooperation and timely completion of activities contributing to the smooth running of the programme

• Chair and present at termly school meetings with Senior Management to report on programme progress.

• University Access Officers support the volunteering team by helping to deliver tutor training sessions, and attending university site visits, which take place on occasional Saturdays and weekday evenings (paid time off is provided).

• Any other responsibilities reasonably deemed necessary by The Access Project’s Programme Managers or Director

Person specification

● Able to deliver projects and manage administration accurately

● Able to communicate and influence with impact at all levels

● Able to effectively time manage

● Able to lead and manage change to embed the programme in school

● Resilient and adaptable

● Skilled in building and maintaining excellent relationships

Training and Development

You will be provided with regular monthly training so that you can develop your skills and succeed in the role. There is support from your line manager (Programme Manager), as well as guidance from a Senior University Access Officer and the wider University Access Officer team across The Access Project. There are opportunities for progression, including several additional responsibility roles which are available for UAOs to apply for once they have completed their probationary period successfully.

Benefits:

• 25 days annual leave p.a. (pro rata) plus Bank Holidays and Christmas closure.

• PerkBox – offering nationwide shopping discounts, gym memberships, holidays, learning and much more.

• Employee Assistance Programme, a 24-hour helpline for staff

• Online Medical assistance – access 24/7 to a qualified GP within minutes, with referrals and prescriptions available same-day.

• Interest-free travelcard loans

• Cyclescheme loans

• 3 paid Volunteering Days

• Employer’s pensions contributions (3%)

• CPD options

• The Access Project welcomes requests for flexible working arrangements

Safeguarding Statement

The Access Project is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

Equal Opportunities Statement

The Access Project is an equal opportunities employer and we welcome applications from people from all backgrounds. We are working towards improvements with equality, diversity, inclusion and belonging.

Disclosure of a Criminal Record

The Rehabilitation of Offenders 1974 (Exceptions) (Amendment) Order 1986 applies to posts where there is access to children. This means that applicants for employment that involves working with children and young people must disclose anything listed in their criminal record, with the exception of protected cautions and convictions. All Disclosures are carried out in the strictest confidence and are made only in connection with your application for employment and for no other purpose. The application for a DBS check at a level appropriate to the job role will be activated before your first day of work. Members of staff who are not eligible for a standard or enhanced DBS check are required to undertake a basic DBS check only in line with legal requirements. If you are selected for appointment to the role, you will be subject to this procedure.

Present or most recent employment

It is important to give full information, including the organisation you work in, or most recent employment if not currently working, full dates, address and explanation of any gaps in employment.

References

All appointments are subject to verification of employment and suitability of the candidate for the post applied for. We reserve the right to approach any previous employer for a reference and to verify their identity but will request your permission before doing so. If you have experience of working with children, please include this as one of your references.

Education, Qualifications and Training:

● Ensure you give all the information requested, including dates, establishment where you studied and make clear the level of any examinations e.g., GCSE, GCE 'O' Level or 'A' Level or equivalents etc. and the grades you obtained. Also include any skills training you have had. You will be required to produce original documentary evidence of any qualifications relevant to the job, and these will be detailed on the person specification.

● Proof of qualification is required before the appointment is confirmed.

Key Purpose:

Engage with staff and volunteers at a local and national level across RABI as well as with key external stakeholders and partners to influence compliance with safeguarding policies and procedures. Support the Senior Service Delivery Manager to implement RABI’s reporting through maintenance of effective internal recording and reporting systems (CPOMS). Promote a high level of safeguarding awareness and related training throughout the organisation guided by priorities highlighted in the safeguarding action plan. Provide a high level of safeguarding support to all staff and volunteers and embed a strong culture of safeguarding across RABI. Act as the Deputy Designated Safeguarding Lead in the absence of the Senior Service Delivery Manager.

Key Responsibilities:

· Work alongside the Designated Safeguarding Lead to develop and enhance safeguarding practice within the organisation.

· Act as one of the first points of contact for all staff, volunteers and external queries in all matter of safeguarding.

· Daily oversight of our safeguarding system CPOMS. Follow up on any queries relating to CPOMS and develop training materials to support staff and volunteers in this area.

· Provide the Designated Safeguarding Lead with monthly report to feed into longer-term safeguarding planning.

· Work alongside the Designated Safeguarding Lead to develop and deliver safeguarding training and support sessions for staff and volunteers to create an annual training plan.

· Effectively engage with staff and volunteers at a local and national level to ensure safeguarding escalations and approaches are understood through the organisation.

· If required travel to RABI volunteer groups to provide safeguarding support.

· Work with external stakeholders and partners to understand the main thematic areas of safeguarding that are impacting the community that we support.

· Work collaboratively within RABI to share information about safeguarding trends that are happening locally or nationally.

· Lead of providing safeguarding support to regional teams and provide practical guidance on managing a range of operational safeguarding risks, increasing confidence in safeguarding practice across RABI.

· Champion safeguarding practices and procedures across all Departments, ensuring compliance and driving engagement and awareness.

· Develop working relationships with key internal stakeholders e.g. volunteering, partnerships, campaigning and fundraising to offer safeguarding input to any emerging projects.

· Maintain up to date knowledge of current practice changes and any relevant changes to wider guidance, policy and legislation; including proactively engaging with other organisations and external experts to ensure RABI’s approach is informed by and contributes to best practice within the sector.

· Manage all referrals to RABI’s counselling provision ensuring all external and internal SLA’s are adhered to.

· Undertake any other task relevant to the job purpose.

Person Specification:

Essential

· Experience of working as a Deputy Designated Safeguarding Lead

· Relevant up to date training in the specialist area of Safeguarding

· Knowledge of safeguarding practices and legislation

· Knowledge and experience of statutory agency practices and multi-agency working

· Ability to distinguish between observation, facts and information gained from others and confidently assess risk in a time sensitive manner

· Excellent communication, report-writing and recording skills

· Experience of providing safeguarding support to staff and volunteers working with adults and children who may be at risk of harm, their families and carers

· Experience of using data recording systems

· Confident working on own initiative and in communication and presenting to a wide range of staff and volunteers

· Highly organised and can manage multiple tasks and priorities

· Flexible, resilient and solution focussed working with sensitivity, integrity and without prejudice

Desirable

· Farming background or knowledge of the farming community environment.

This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.

Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.

RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.

Are you looking for a fulfilling role where you can make a real difference? Are you organised and people orientated? We have an exciting opportunity at our Birmingham Centre to support us in connecting with our local community. Thrive is a national charity that uses gardening to change lives. We’re looking for a Community Engagement Officer who will strengthen our links within the local community, such that more people know about Thrive, understand what we do and access our programs.

Funded by the National Lottery Heritage Fund, we’re looking to significantly build on our fantastic work in Birmingham over the next two years. Working as a key part of the team at Thrive in Birmingham, the Community Engagement Officer will increase participation and strengthen our referral pathways through productive relationships. Such that engagement with our services is representative of the diversity within our locality. The successful candidate will have strong communication and organisational skills. We’re looking for a relational operator who can confidently facilitate visitors and work independently with a range of external partners.

to this post will be subject to a satisfactory Disclosure and Barring Service check.  Thrive complies fully with the DBS Code of Practice.  Having a criminal record will not necessarily prevent an individual from working for Thrive.

Closing date for applications: 17.00 on the 2nd May 2024. We will be reviewing applications as they come in, so early application is recommended.

As a Support and Advocacy Officer you will join a skilled team who collectively provide a unique UK-wide support and advocacy service to over 1500 members. 

You will primarily provide direct support and practical guidance to our Fabry members.  This patient group is largely adult focused but there will be elements of family and child support. You will raise awareness within both the Fabry community and external agencies; and contribute to the development of resources, to promote self-advocacy within the patient group.  A key objective of the role will be to build a sense of community and identity for our Fabry membership.  You will also have the opportunity to facilitate and contribute to project work, including youth engagement, advisory boards, and support groups.

In addition to supporting the Fabry community there will also be a requirement to provide support to those affected by other conditions under our umbrella.

Key Responsibilities:

The following is an overview of the responsibilities of the role - full responsibilities can be found in the Job Description:

• Develop a good understanding of MPS and Fabry conditions
• Develop knowledge of legislation and best practice relevant to supporting people with life-long conditions
• Provide emotional support, information and guidance in areas such as diagnosis, disease awareness, health and social care and disability benefits
• Support individuals and families to access best possible clinical management and treatment options
• Support and signpost people towards mental health and psychological support as required
• Undertake UK-wide travel to visit individuals and families and attend meetings and events
• Support the provision of online support and advice via social media channels
• Promote awareness by giving talks and presentations to outside organisations, professionals and the general public

 Experience & skills

• Minimum of two years’ experience of working with individuals with disabilities within health and social care, education, or related field
• Ability to communicate accurately, concisely and with clarity
• Highly organised with the ability to manage multiple tasks
• Strong attention to detail and commitment to upholding best practices
• Excellent IT skills to maintain accurate case recording, produce clear reports, correspondences and presentations
• Collaborative mindset and enthusiasm for working in a small, dedicated team
• Experience of managing projects and service development is advantageous

Prior knowledge of Fabry Disease is not required as in-depth support and training will be provided.  Regular supervision and a supportive work culture will help you to expand your knowledge and become an expert in the work you are undertaking.

Essential requirements:

• Eligibility to work in the UK
• A valid UK driving licence with no more than 6 points, access to a car and a willingness to drive UK wide
• Disclosure & Barring Check

Disclosure & Barring Service (DBS)

The MPS Society is a charity that provides a range of care, support and activities for children and adults at risk throughout the UK. This is provided through our dedicated support and advocacy service, telephone helpline and out of hours’ support, clinical research, online activities and forums, annual events, patient expert meetings, focus groups and conferences. MPS staff, trustees and volunteers may be asked to be involved in the delivery of its regulated services and activities.

This post is exempt under the Rehabilitation of Offenders Act 1974.  Due to the sensitive nature of the duties undertaking, the post holder will be expected to undertake a DBS check as part of the recruitment process.

Benefits:

• Competitive salary
• 5 weeks annual leave (increasing after 5 years' service)
• Additional leave between Christmas and New Year
• Pension contributions
• Life assurance (subject to scheme conditions)
• Employee Assistance Programme

This post is primarily based in our Amersham office however UK wide travel is necessary. A flexible approach to working hours to cover travel, our out of hours phone service, and events and conference attendance is required.

Next steps:

We ask interested candidates to view the job description attached for the full responsibilities and essential requirements of this role.

We also encourage candidates to visit the MPS Society website to learn more about us and the community we serve.  Alternatively, if you would like an informal chat about the role or the work of the MPS Society, please contact Steve Cotterell.

To apply:

Please apply through Charity Job with your CV and a covering letter explaining how your previous roles and experiences make you the candidate we are looking for.

Closing Date:  Interviews and assessment will be held following receipt of suitable applications.

We have an exciting opportunity to join our Sport Team. We are seeking a skilled and dedicated individual to join our Opportunities Programme as Sports Manager. In this role, you will play a vital role in overseeing our in-house and community-based Sport Project. Your aim: To help make physical activity accessible to those experiencing homelessness.

About the role:

As the Sports Manager, you will be responsible for The Sport Project. You will be overseeing the day to day running of the project and management of the team including Sports Coordinators, freelancers, volunteers, and peers. You will be leading on expanding the reach of the project, forming partnerships with like-minded organisation and charities and advocating for the importance of physical activity within the homeless sector.

In your role, you will also manage relationships for grant givers and funders, including being responsible for budgets, reporting and reconciliations. Additionally you will support the team in the wider role out of the project across the homelessness community, at time this may involve helping to deliver a proportion of physical activity and helping to engage wider groups of participants and staff.

The approach taken with clients will be psychologically informed, incorporating an understanding of complex trauma and addiction. The outcomes for your role, include developing positive and sustained relationships with external partners and helping to make physical activity accessible.

About you:

• Experience managing staff or volunteers and freelancers.
• Experience and knowledge of managing projects or partnerships.
• Experience working with people from a variety of backgrounds and in different settings.
• Your toolkit includes practical expertise in group dynamics and co-production, or you have the enthusiasm and aptitude to develop these skills.
• Experience of working or supporting vulnerable people, rough sleepers or people with mental health, physical health or substance use support needs.
• A non-judgmental approach to working with multi-disadvantaged/complex needs clients and to promote a strengths-based approach and an understanding of and commitment to Equality, Diversity, and Inclusion.
• Strong team-working and interpersonal skills, maintaining a collaborative approach to delivering .service objectives across work specialisms.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing Date: Wednesday 1st May at Midnight 

Interview Date: Wednesday 8th May 

We're looking for a Voids and Project Manager to join our Landlord Services team in located at our Head Office currently located in Westminster and moving to Caledonian Road this year.

£40,000.00 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're part of one team? You'll feel at home here.

Overall Purpose

Voids - Each year, Look Ahead collects c£21m of rent and service charge from the c3,000 units of property that we own and manage. This amount represents roughly a third of Look Ahead's annual income and therefore it is essential for us to maximise occupancy rates within our properties.

This is a varied opportunity that will see you managing the completion of all void works and ensuring that all properties are let within our Corporate deadlines. Look Ahead manages approx. 1500 units on other landlord's behalf, of which there are approx. 35. You will therefore have strong organisational skills and have the ability to build rapport with our landlords. We also operate across London and the Home counties, and the successful candidate will need to familiarise themselves with our stock quickly and establish effective working relationships with the teams on the ground.

This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.

What you'll do:

To promote the concept of enabling customers to make best use of the housing options available to them including social and private lettings.
To work closely with Operational colleagues to ensure that void properties are let within Corporate timeframes.
To oversee the temporary accommodation services and private lettings service and to ensure that the appropriate standards are maintained.
To plan and co-ordinate all re-housing activity and liaise with the Void team.
To ensure all lettings are made in accordance with legislation.
To train and regularly update the training of existing, new and temporary staff, in procedures relating to void management and lettings.
To draft and present reports as requested.
To record all actions, communication requests and received documentation relating to customers promptly on the computerised system.
Undertake regular checks on the information held on the system to ensure that all records are accurately held and allocations are given the correct priority.
To support the Head of Housing in shaping the successful delivery of projects, simple and complex, ensuring good governance and methodology is adhered to throughout the project lifecycle whilst working to embed a culture of continuous improvement.
To support the Head of Housing in leading the delivery of projects ensuring they are comprehensively planned, realistic, efficiently resourced and deliver agreed benefits. Ensure that project activity is integrated, and dependencies identified, understood and managed.
To create and maintain project documentation throughout the lifecycle of the project including Gantt charts, Project Cost records, Highlight Reports, SLT project updates.

for the full list please see our website

About you:

Proven track record of delivering high quality customer service in a Housing Management setting within the Social Housing sector.
Detailed knowledge of Landlord and Tenant Law.
A minimum of 2 years' experience of managing the end-to-end void management processes.
A minimum of 2 years' experience of multi- agency working.
Excellent IT awareness, knowledge of IT and solutions best practice.

Essential:

Proven track record of delivering high quality customer service in a Housing Management setting within the Social Housing sector.
Detailed knowledge of Landlord and Tenant Law.
A minimum of 2 years' experience of managing the end-to-end void management processes.
A minimum of 2 years' experience of multi- agency working.
Excellent IT awareness, knowledge of IT and solutions best practice.

Desirable:

Ability to make difficult judgements.
Able to negotiate with other managers internally and externally to achieve operational objectives.
Ability to be professional at all times when dealing with colleagues, internal and external stakeholders.
Excellent team player who can work flexibly to meet business requirements.
Experience of full project lifecycle and ability to demonstrate successful management of business and technical projects in a dynamic business
About us:

Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Women’s Pioneer Housing is a values led organisation with residents at the core of every service we provide. The role of the Resident Engagement and Resolution Officer is multi-faceted, not only will you be driving and delivering a growing resident engagement programme you will also handle the administration and complexity surrounding formal complaints.

This is a key role to support the organisation to deliver a service responsive to our resident feedback, as well as meeting governance arrangements and external scrutiny around resident involvement and complaints.

You do not need to have direct experience in these areas, but you must be astutely organised, assertive to chase management members to meet their deadlines and be adaptable.

The transferable skills you have will allow you to work collaboratively with staff across the organisation and with our residents. Your interpersonal skills will allow you to professionally and positively interact with different groups of stakeholders, building relationships where you are trusted and inspire confidence.

You will contribute to ensuring our quality standards are met and our services deliver in meeting our resident’s expectations. To do this you will be able to translate information, policies and legislation demonstrating excellent verbal and written communication skills in your dealings with stakeholders.

We provide homes for women of all ages and backgrounds and work closely with our residents to review and continuously improve our homes and services. Our colleagues represent our resident communities and our workforce is also diverse. We welcome who you are, what you are and what you bring and will eradicate discrimination on the basis of race, religion, sex, gender identity, sexual orientation, disability, pregnancy and maternity, age and marital status. We also recognise that people can be disadvantaged by their social and economic circumstances, and we work to eliminate discrimination and disadvantage caused by social class. We appreciate applicants from all backgrounds.

What we offer 

We offer hybrid working and flexi time working. You will be fully enabled to work from home with a laptop and mobile phone provided. Embracing our one team ethos, our entire team work together at our head office at least one day each week which will support you in your work bringing opportunities for you to build positive relationships with colleagues actively enhancing our culture.

We will provide a comprehensive induction programme with an opportunity to learn, develop and drive your own work.

Our benefits package includes:

• 26 days annual leave plus bank holidays rising to 29 days after 5 years of service.
• A generous flexi-time working arrangement, enabling you to accrue up to 26 days additional time-off in lieu each year
• A generous pension scheme
• Retail portal benefits programme
• Heath and well-being councelling
• Membership with the Chartered Institute of Housing

How do I apply?

Please send us the following three documents

• An up-to-date CV which shows your full career history, we recommend that this is no longer than two pages;
• A supporting statement marked “Resident Engagement and Resolution Officer” explaining why you are interested in this role and detailing how you fulfil the person specification. 
• A completed Diversity Monitoring form.

Applications must be received by 12noon on Tuesday 29 April 2024 with the subject heading “Resident Engagement and Resolution Officer”

We will hold face-to-face interviews for this role on the week beginning on 6 May 2024. We will contact successful applicants directly to organise interviews.

We're seeking a dynamic and experienced individual to oversee our dedicated team of Floating Support Workers.

In this role, you will be responsible for line managing a team of Floating Support Workers and Lead Workers; Coordinating the provision of high-quality Floating Support to a wide range of individuals residing in Westminster or out of the borough in Temporary Accommodation placements

SHP Westminster Floating Support Service is funded by Westminster Borough to provide holistic, dynamic support to residents of Westminster. The aim of the service is to assist vulnerable residents to sustain their accommodation and access appropriate services to enable them to maintain independence and lead fulfilling lives.      

About the role:

As the Floating Support Team Manager, you will join an experienced management team to help ensure the delivery of effective and person-centred support services.

You will support the management team to ensure the service is running effectively and the team feel well supported and empowered to undertake their roles. You will monitor quality and the effectiveness of the support services by conducting regular supervisions and supporting with the data collection for reporting purposes.

You will also develop and maintain effective working relationships with a wide range of stakeholders including Clients, Community Mental Health Teams, Housing, Adult Social Care with the aim of promoting collaboration.

About you:

• An Understanding of how to provide effective staff management and demonstrable ability to manage staff performance and motivate staff members to perform effectively. 
• Understanding and experience of working with the issues faced by people who experience mental ill health, substance use issues, and who have offending histories, in accessing the appropriate support from services. 
• A good and current understanding of safeguarding issues and procedures 
• Experience working as part of a multi-agency partnership to address complex problems and bring about positive change
• Resilience and determination to overcome obstacles and find creative solutions. 
• An approach that is analytical, and person-centred, rooted in a strengths and recovery model.

About us: 

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need! 

At SHP, we welcome and encourage applications from people of all backgrounds and are committed to having a workforce that is made up of diverse individuals, skills, experiences and abilities.  Due to current under –representation at management level, we particularly encourage applications from individuals within our Black and Asian communities.

Important info:

Closing date: 1st May 2024 at Midnight

Interview date: 8th May 2024 via Microsoft Teams

This post will require an Enhanced DBS check to be processed for the successful applicant. 

The Margins Project, Union Chapel’s Frontline charity, work with people who are homeless or who are at risk of homelessness and helps address pertinent social justice issues these communities face.

The charity runs three integrated programmes:

• a community drop-in programme providing access to nutritious hot meals, and limited access to showers & laundry services.

• advice and engagement programme providing one-to-one as well as group advice service on benefits and housing, and onward referrals to pertinent services.

• support employment programme offers a paid catering training to 10 people who have had experience of homelessness, substance misuse, mental ill-health, and or imprisonment.

Our range of services are designed to help guests (service users) at varying stages, from having no roof over their head to getting back into employment.

This role offers an opportunity for an experienced adviser to help shape and evolve Margins services. Experiences on the ground at the drop-in programme inform the charity’s strategic direction. The role will involve expanding our partner network to link into pertinent statutory and other charitable organisations that provide services that will help our guests with their housing, substance misuse, recidivism, and mental health challenges.

We work closely with people on an individual case work basis to get guests off the streets, into hostels or temporary accommodation where possible, and work with private and social landlords on a range of issues. We support and represent the people we work with on the phone and in person, including at the council, the doctors, the job centre, and benefits tribunals.

Our drop-ins run on Mondays and Wednesdays 11:00am to 1:00pm where attendance is currently from 65 to 75 guests. The advice and engagement worker works more intensively with smaller numbers of up to 20. The demand for more follow up work and advocacy support has been increasing over the last two years and this in-house advice worker is critical for this demand.

Working collaboratively with the Drop-in Community worker (currently vacant), the head chef, and a small group of dedicated volunteers, you will be responsible for the support of a caseload of guests, some with complex needs, and will undertake key work responsibilities including registering the guests, identifying their housing, benefit and personal needs and conducting all necessary follow ups including occasional advocacy support, where deemed necessary.

Job Title: ADVICE AND ENGAGEMENT WORKER

Responsible to: Head of Margins

Location: Margins Offices at Union Chapel, Islington, London

Salary: £32,500 - £35,000

Terms: Full time 37.5 hours per week with 1 hour unpaid for lunch.

Three-month probation, two months’ notice.

23 days annual leave + bank holidays. Workplace pension scheme (NEST)

Start date: May 2024

Purpose of Job:

• To advise and assist guests (service users) with benefit claims and related issues, e.g., Housing Benefit, DLA, PIP, Income Support, ESA, Universal Credit, and other benefits. In particular, assisting them to claim Housing Benefit and UC to reduce risk of rent arrears.

• To develop significant contact and liaison with comparable housing and benefits advice organisations.

• To encourage guests engage with Margins activities, and where practicable, with the wider Union Chapel activities.

• To develop, facilitate and deliver group advice workshops/training programmes and open discussions forums to engage guests who historically do not engage with Union Chapel.

• To Refer Margins guests to relevant internal and external services.

• In liaison with the head of Margins and the chef to refer potential candidates to Margins’ Supported Employment Programme.

The Advice and Engagement Worker will have an active role in identifying and engaging guests as well as referring potential candidates to the Supported Employment Programme, a programme anticipated to expand beyond its current services in Margins catering.

Responsible For:

• Working with caseload of guests

• With the support of drop-in services community worker (currently vacant) to ensure the smooth running of the drop-in services

• Identifying opportunities to improve services both at a project and organisational level.

• Assist the Head of Margins in ensuring that the Margins Project remains GDPR compliant.

• Represent the organisation effectively internally and externally.

• Working in partnership with statutory and other charities to deliver co-ordinated support to guests.

• Identify relevant training opportunities in capacity building.

• Initial liaison with and acting as the first referral contact for the Supported Employment Programme

Key Duties:

• To encourage and assist guests achieve the maximum income from benefits to which they are entitled to, and to refer to relevant support services such as mental health, social services, community support.

• To advise guests on basic budgeting and where applicable to refer to Tenancy Support Officers or outside agencies for more complex help.

• To liaise closely with local authorities, social, and private landlords to try to achieve the best outcome for our guests.

• To identify if the guest is accessioning the right benefit that will support their long-term wellbeing.

• To support newly arrived refugees with their housing and benefit advice needs.

• To actively assist guests with formal appeals against Local Authority, DWP and HMRC decisions regarding benefit entitlement. Representing at Appeal Tribunals.

• To signpost guests to resources that can assist them in finding work.

• When needed, signposting guests to specialist providers in mental health or drug and alcohol support services.

• To Support guests on paying their rent, including providing advice on benefits and debt management.

• To Address breaches of occupancy agreements and develop strategies that would prevent and avoid eviction.

• To assist guests with backdated claims for Benefit by supporting their applications through to completion.

• To ensure all guests’ files are up-to-date and that data is captured on our management system.

• To provide written reports and statistics as and when requested.

• To attend supervision, training, and meetings as and when required.

• To provide advocacy support to guests as and when required.

PERSON SPECIFICATION

Essential:

• Good knowledge of the benefits system, including Universal Credit.

• Experience of working with homeless and marginalised people and understanding of the issues that face them.

• Experience of working or collaborating with people with mental health issues.

• Experience of working with refugees and their needs.

• Ability to manage challenging behaviours.

• Embrace a strength-based approach.

• A clear understanding of professional boundaries.

• A knowledge of the best practice in Safeguarding Adult procedures.

• Excellent written and oral communication skill.

• Ability to work proactively as part of a team.

• Ability to plan, manage and action follow-ups on time and manage and contain workload.

• Proficient in IT skills and competence in Microsoft Office applications.

• Committed to personal and professional development through ongoing training.

Desirable:

• Minimum of 3 years’ experience of providing advice to vulnerable groups

• Experience of delivering provision for the benefit of vulnerable backgrounds

Equal Opportunities:

• Ensure consistent and effective implementation of Union Chapel Equal Opportunities & Diversity policy and procedures.

• Positively promote an environment which respects and values the diversity of staff, volunteers, and Guests.

This is a guide to the nature of the work required of the Advice and Engagement Worker. It is therefore not comprehensive or restrictive and may be reviewed with the postholder and the line manager from time to time. The post holder may undertake any other reasonable duties within the capabilities and scope of the post as specified by their line manager. In such circumstances appropriate training will be provided.

How to apply

Please apply with your CV and a support statement, both no more than two pages, outlining your skills and experiences to meet the criteria of the role, why you want to work for Union Chapel Project and your availability to start with “Advice and Engagement Worker” in the subject line. Please also complete our Equal Opportunities Form.

Closing date: Tuesday 30 April 2024, 8am

Interviews will take place w/c 13 May 2024

CVAA UK is a membership organisation supporting not-for-profit organisations across the UK who specialise in adoption services. Over 3000 children in the UK need adoption each year because they cannot remain at home or with family members. The CVAA Practice Programme delivers 30 or more online courses each year to those working in the sector, primarily social workers. The programme has developed a strong reputation for attracting a range of subject experts to deliver cost effective, engaging and useful training. Due to a restructure of the team, we are now looking for a Training Manager who can oversee the delivery of the programme from mid to late July 2024. Initially fixed term, it is anticipated that this post will become permanent.

The Training Manager will work with the Head of Practice Development and the Programme Administrator to ensure that the courses are full, delivered effectively and evaluated. Part of the role will also be to source new trainers and support the creation of the programme into 2025.

The CVAA team work remotely across the UK so location of the postholder is not a barrier to recruitment as long as long as they can travel occasionally and come into London for team days. The team is small, diverse and dynamic. Experience of project management or delivery of training or events is more important than knowledge of adoption or children's social care. We would warmly welcome an application from people who have lived experience of adoption or fostering, and candidates from the Global Majority. 

Candidates must be eligible to work in the UK and will need to undertake a DBS due to the sensitive nature of the work of CVAA. We require three references, one of whom can be personal. To apply please prepare a comprehensive CV and Personal Statement. The statement should be no more than three pages of typed A4, in English, and address all the requirements of the Person Specification providing evidence and examples to back up statements.

Petra Jodlova, Head of Practice Development, is available to arrange informal conversations about the post. 

The closing date for applications is 11.59pm 16th May 2024. Interviews will be week commencing 27th May 2024.

The Royal Hospital Chelsea is the home of the Chelsea Pensioners (known as In-Pensioners). It has a rich history and provides supported accommodation as well as residential and nursing care for approx. 300 retired soldiers. An exciting opportunity has arisen at the Royal Hospital Chelsea where we are seeking an exceptional individual to join the Health & Wellbeing team in a new role as Tenancy & Contributions Officer.  

The Tenancy & Contributions Officer will lead on the delivery and continuing evolution of the tenancy agreement (known as the In-Pensioner Agreement). Part of the delivery of the agreement will be coordinating the process of setting and reviewing In-Pensioner’s personal financial contribution to the Royal Hospital. The role also requires the individual to support with benefit applications as required, as well as undertake other housing management related tasks on behalf of the organisation.

In addition, the role is also a core component of the recruitment process for new In-Pensioners being the point of first appeal should a candidate be unsuccessful in their application to join. The role is complex, but we have a vibrant multidisciplinary team that is there to help. This role will add tremendous additional value to how we develop and deliver our services.

Working closely with colleagues and partner organisations, the individual appointed will be required to have strong administrative and analytical skills as well as demonstrable customer care and communication skills that enable them to build effective working relationships with In-Pensioners, colleagues and other stakeholder alike.

The Royal Hospital is seeking an individual with previous experience in the housing sector, preferably having worked with older people who is looking for a new challenge and who wishes to become part of this iconic institution.

About Us

The ethos of the Royal Hospital is one that puts a premium on selflessness and companionship.  Our values of nurturing belonging, respect individuals, encourage pride and enjoy life underpin that ethos. We are united in a shared purpose, living and working together and ensuring everyone has a place in our diverse social and military community.

The Royal Hospital Chelsea is dedicated to equality, diversity, and inclusion, where all backgrounds and abilities can reach their full potential. We pride ourselves on attracting a wide range of talent, removing potential barriers, and promoting equal opportunities. We know, the more varied and inclusive our teams are, the better our organisation will be for our community. We are a Disability Confident employer dedicated to hiring diverse talent and ensuring you are treated with respect throughout the recruitment process and upon joining our community.

Our selection process.

Should your application be successful you will be invited to a formal interview, where you will be asked questions relating to your experiences and key requirements of the role. If you are successful after the interviews we will:

• Ask for references from those you have listed on your application form
• Check your right to live and work in the UK
• Check any declarations you have made on your application form
• Ask you to complete a medical form
• Carry out an Enhanced DBS application.