Recruiting for a Performance Analyst to join our Head Office in Westminster!

GBP 38,213 per annum plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more working 35 hours per week. This role will require regular travel to Kent.

Job overview:
The Performance Analyst will work with the Head of Business Intelligence to ensure that Look Ahead's performance framework works effectively and that the organisation has management information which meets the needs of all stakeholders and drives improvement. As well as delivering organisational tasks, this role will have a specific focus on providing performance expertise for Look Ahead's services in Kent. Look Ahead is a key partner for Kent County Council and delivers half of the homelessness pathway for Kent as well as young people's, domestic abuse and mental health services in the county.

The Performance Analyst will work with our senior managers in Kent, sub-contractors and partners, to ensure that Look Ahead is collecting, analysing and providing the performance information needed for the contracts, both to meet our commitments and to provide new insight to enable better service provision.

They will produce regular performance reports and analyse data from a range of management systems, including developing new reports as required. They will provide advice and support on performance to staff in the Kent services, in particular ensuring our staff use systems effectively to provide accurate data. As part of the corporate team they will also ensure that Look Ahead is delivering the performance agenda by developing new reports and dashboards, carrying out data quality audits and analysing data to enable good decision making.

The post holder will have excellent IT skills, including advanced Excel and be comfortable with working with multiple systems and developing reports. They will be using Power BI and working with SQL reports. They will also be highly numerate with good report writing skills. They will be customer focused, a good communicator, able to work collaboratively and will be confident in managing competing priorities. Whilst the post is based in our head office in London, the Performance Analyst will be expected to travel regularly to Kent.

Key Responsibilities:
- Routinely produce performance reports for senior managers to ensure they understand how Look Ahead is performing against its priorities
- Work with managers both in Kent and throughout the organisation to understand their business priorities and to ensure that they have effective information management systems in place to deliver these
- Conduct high level analysis and interpretation of management information for a variety of audiences
- Ensure that Look Ahead complies with external performance reporting requirements including contractual measures and regulatory returns.
- Develop our reporting system so that service managers have a standard set of reports which they can run from their desktop.
- Carry out audits of KPI data and work to improve data quality
- Administer some of the Information Systems including producing protocols and user guidance and acting as first point of contact for user queries.
- Work in accordance with Look Ahead's Code of Conduct and equal opportunities policy

Person Specification:
- Excellent IT skills
- Good communication skills
- Self-starting and can manage their own workload
- Close attention to detail and high level of accuracy in their literacy and numeracy

Skills, Knowledge and Experience:
Essential:
Knowledge:
The post holder must have an understanding of:
- Performance management and reporting
- Ensuring data meets quality standards

Skills
The post-holder must demonstrate:
- An ability to analyse and interpret data and to present the key messages from it
- Advanced skills in Microsoft Office applications, most importantly Microsoft Excel
- Skills in using Power BI and ability to create reports
- An ability to manage competing demands, prioritise and meet deadlines

Desirable:
- An ability to analyse customer requirements and develop solutions that meet these needs
- Knowledge of SQL
- Knowledge of Microsoft Reporting Services

For the full job description, please visit our Look Ahead website.

We are looking for a Combined IDVA for 30 hours a week, based at our Exeter office. This post will be to cover South Devon on a fixed term contract for 12 months.

You will be part of an experienced team providing high quality advice, guidance and support to victims of domestic violence and/or abuse enabling them to live safely.

You will be expected to provide a timely pro-active service to male and female victims of domestic violence and abuse, who have been assessed as being at high and medium risk of domestic abuse; working within a multi-agency setting to ensure risk is reduced.

Essential Criteria for the role:

• Experience of working with victims of domestic abuse or other vulnerable people in a challenging environment
• Knowledge of child protection and safeguarding
• An understanding of confidentiality principles
• Understanding of domestic violence issues and its impact on all those involved
• Proven experience and qualifications in support work
• Excellent written and verbal communication skills.

Please refer to the Person Specification for full list of skills required for the role.

Previous applicants need not apply.

INTERVIEW DATE: Monday 26th October 2020

Vetting - You will be required to undergo an enhanced DBS check and a police check.

Full job description and application forms are available on our website or by contacting Splitz Support Service.

Splitz Support Service offer 5 weeks annual leave per annum pro rata

Splitz Support Service also offer regular external clinical supervision for all staff.

Do you have the commitment, energy and person-centred values to make a real difference to the lives of older people with care and support needs? Are you passionate about enabling people to enjoy a good quality of life in extra care housing while remaining as independent as possible?

Creative Support is a not-for-profit organisation which provides high quality, person-centred support to older people and people with a learning disability, physical disabilities, mental health needs and dementia. The care and support we offer is tailored to the individual client’s needs and preferences and promotes wellbeing, choice and community engagement.

We are seeking a proactive and compassionate leader to oversee the operational management and quality of one of our Extra Care services in Battersea, Wandsworth. Prince of Wales Drive has 59 residents living in their own self-contained flats. You will ensure the delivery of a person-centred and empowering service which meets the needs of our clients. Furthermore you will work with the housing provider and service users’ families and friends to promote a positive and inclusive atmosphere within the service. You must be flexible, energetic and reliable with a well-organised approach to staff deployment and service delivery.

You must have significant practitioner or management experience in relevant health or social care service provision alongside a warm, person-centered and respectful approach. An understanding of CQC quality requirements and care standards is essential. You should have a relevant professional qualification and/or a degree level qualification. This is a full time role, 37.5hrs per week.

Creative Support is an Investor in People and we are committed to your continuous professional development. You will have the opportunity to meet your training and development needs with accredited training. You will be joining a very well-motivated regional team of senior managers who work together and support each other to provide excellent services in various boroughs of London.

At Depaul UK we are looking for an approachable, client-focused Concierge to come and join our team at Maritime Court and support vulnerable clients in supported or community based accommodation. You will join us on a part-time basis working 21 hours per week and in return you will receive a competitive salary of £10,155.60 per annum pro rata (£18,135 FTE)

Depaul UK delivers a range of support and housing services around the UK for young people and adults at risk of homelessness. We provide services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training & volunteering. We're dedicated to putting our values into action to achieve a society where everyone has a place to call home and a stake in their community.

In return as our Concierge, we can offer you:

- Competitive salary
- 26 days of annual holiday plus bank holidays pro rata
- Contributory pension scheme
- Life assurance

The Concierge role:

We are looking for a friendly and approachable Concierge who is client-focused and energetic, with a good ability to work with young people and maintain professional boundaries. The Concierge is responsible for managing the building to ensure that the accommodation provided to the clients is safe and secure through the provision of concierge service, security and door control. This includes controlling access to buildings, being the first point of contact for all emergencies and carrying out Health and Safety checks and cleaning.
 

What makes this role exciting?

- You will receive a full induction and training to enhance the ‘hard’ and ‘soft’ skills required’
- Training in the Depaul Endeavour model
- Continuous support and supervision including reflective practice to develop your learning and skills as a practitioner
 

What will ideally support your success in the Concierge role?

- Excellent understanding of the needs of people who have experienced homelessness, poor mental health, substance use or care leavers
- Good Experience of managing the safety of vulnerable clients preferably in supported housing
- Good written and spoken communication skills to ensure the accurate handover of information both verbally and in writing between shifts
- Experience of undertaking basic maintenance and/or delivering cleaning services
- Able to demonstrate clear understanding of safeguarding requirements and procedures

Closing date: Thursday 8th October 12:00 pm

So, if this sounds like the perfect opportunity for you and you’d like to become our Concierge then please click ‘apply’ today – don’t miss out, we’d love to hear from you!

An enhanced DBS disclosure is a requirement for this post. Our recruitment checks, induction and ongoing support and supervision reflect our commitment to safeguarding our clients. Depaul UK strives to be equal opportunities employer and welcomes applications from all sections of the community.

We kindly request no contact from Recruitment or Media Agencies.

Do you have the commitment and values to make a real difference to the lives of people with care and support needs? Are you passionate about developing and auditing extra care services to ensure that they are of the highest quality, enabling people to meet their desired outcomes?

Creative Support is a not-for-profit organisation which provides high quality, person-centred support to older people and clients with a learning disability, mental health needs and dementia. The support we offer is tailored to the individual person’s needs and encourages independence and community engagement. 

We are seeking a driven, productive and highly organised individual to be responsible for assessing the quality of the services we are delivering, and to identify areas for further development and quality improvement.  You must be flexible and reliable with an excellent eye for detail and ensure 100% CQC compliance in all relevant areas. We are a local provider employing a diverse team of over 300 well supported staff to deliver great services in London.

The post will mainly be based at our Sutherland Court service in Penge, Bromley – an Extra Care Scheme comprising 50 self-contained flats, providing support to older people with a learning disability, mental health needs and dementia. You will also be required to work collaboratively with colleagues and other stakeholders and assist our services in other areas of Bromley and London as and when required.

Relevant direct experience of providing social care services for older people, people with dementia/mental health needs/physical or learning disabilities is essential, alongside a warm, person-centred and respectful approach. You should ideally have a relevant professional qualification (such as Diploma in Social Work NVQ 4/5 or RMA) and/or a degree level or management qualification. Creative Support will support you to continue your professional development.

Housing Support Worker

Salary: £21,000 per annum

Contract/Hours: Fixed term until 31 March 2021

Full time, 35 hours per week

Closing date: 12th October 2020

Ara is looking for an experienced support worker to provide housing-related support to clients in our substance misuse accommodation. Working within the principles of Psychologically Informed Environments (PIE), you will support clients around maintaining accommodation, developing recovery capital and increasing independence.

Ara’s Housing Service is part of Bristol ROADS and Bristol Homelessness Prevention pathways.

In return we offer:

• 25 days’ leave per annum and Bank Holidays
• A 35 hour working week to promote a healthy work-life balance
• Comprehensive training
• Meaningful and fulfilling work that make a real difference to some of the most vulnerable people in our society
• Pension scheme
• Flexible working & Home working
• A commitment to employee well-being through emotional support, supervision, and reflective practice
• Free to access 365 /24 Hr Employee Assistance Program for employees and those family members at the same address

At ARA we passionately believe that people can change and recover. We provide structured treatment, counselling, housing support, education, training and employment guidance, as well as many other interventions to promote recovery and a healthier life.

ARA, registered charity number 1002224.  ARA is a values-driven, forward thinking charity, that strives for diversity and inclusion.

Job Title:Adult Engagement and Wellbeing Coordinator

Department:England Support Service Team 

Reports to:Health Development Manager 

Salary:up to £28,500 pro rata (dependent on experience) 

Hours:28 hours (over 4 or 5 days)

Location:Home based with travel throughout England, and occasional travel to Wales and Northern Ireland 

Purpose of Job 

To deliver a high quality wellbeing and engagement service to individuals with spina bifida and/or hydrocephalus through Shine membership, focussing on our adult members. 

To empower and enable members living with the conditions to lead healthy and happy lives through greater independence, better condition management and by creating links to the Shine community across England, Wales and Northern Ireland 

Core role 

Working with our various service teams across England, Wales and Northern Ireland to lead our offer to adult members with Spina Bifida and/or Hydrocephalus by delivering and/or co-ordinating: 

• The delivery of group activities, events and sessions (virtual and/or face to face) to combat loneliness, promote wellbeing and good physical health maintenance routines. 

• Our engagement and communication with adult members through social media, email, phone and post to create/promote positive peer support groups and regular positive discussion. 

• The provision of advice, support and guidance to enable our adult members to access the right NHS services to improve their health and well-being, and to better co-ordinate their care and independence. This will include attending specialist clinics to engage with them (where they exist and are running). 

• The referral of individual members and/or their families/carers to the most appropriate source of expertise and support in Shine’s Health team, Benefits team and other designated specialists within the organisation, or signpost to external agencies as appropriate. 

• The participation of adult members in surveys and co-production to inform our delivery and ensure that our health and wellbeing offer is evidence-led

• Opportunities to recruit and work with Shine volunteers. 

• The provision of information for professionals working with individuals and families affected by Spina Bifida and/or Hydrocephalus. 

• To take available opportunities where possible to raise greater awareness of Spina Bifida and/or Hydrocephalus amongst professionals, external organisations and the general public through presentations, training and attendance at professional events. 

• The active promotion of membership of Shine to people with the relevant conditions. 

• Clear and accurate record keeping for monitoring and evaluation using our Charity Log System 

•  Work with service, fundraising, marketing, trust and grants colleagues and Shine’s membership to identify and seize potential fundraising opportunities for long-term sustainability of the work. 

• The creation and sharing of an up to date directory of relevant contacts, 

• To undertake administrative duties as required of the role. 

Any other duties in line with the job role. 

Core criteria - essential 

• Ability to travel across the designated areas 

• Flexible working hours, this may include some weekends and overnight stays 

• Ability to work from home 

• The ability to be motivated and work on your own initiative with lone working from home, whilst also travelling across the area to be part of the wider dispersed team. 

• Full Enhanced DBS checks will be completed 

Experience and qualifications – essential 

• Hold a registered qualification in a health (including mental health), nursing, social care or disability related field 

• Experience of working with disabled adults 

• At least two years’ recent experience of delivering support and advice on one or more of the following: 

Health and wellbeing; independence; finance and benefits; social care, developing friendships and social skills; reducing isolation 

• Experience of developing and delivering opportunities to enable and empower people with disabilities to achieve their goals towards independence. 

Knowledge, skills and abilities – essential 

• Understanding of spina bifida and hydrocephalus and of the issues and challenges faced by people living with these conditions 

• Ability to work with people individually and facilitate group activities/events 

• Excellent communication skills, verbally and written with a good working knowledge of digital communication, social media posting and messaging 

• IT literate with a good knowledge of computer systems and programmes (e.g. Word, Excel, PowerPoint) and use of databases 

• A non-judgemental approach to working with people 

Knowledge, skills and abilities – desirable 

• A good understanding of the role peer support plays in enhancing services and support to members 

• A good understanding of how to use social media and its effectiveness in reducing social isolation

If you want the opportunity to join this fast paced, expanding organisation that prides itself on making a difference to the lives of individuals with Spina Bifida, then we would love to hear from you!

To apply please submit a CV and supporting statement, which should outline your interest and explain how you meet the role criteria.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early. 

Closing date: 4th October 2020 at 12pm

Interview date: 9th October 2020

Alpha provides a range of services with Surrey and Hampshire. We provide extreme cleans often where there may be drug paraphernalia and human/animal waste. We also work with hoarding cases where good levels of motivational and communication skills are required, Alpha also provides weekly outreach support to “complex” clients, this may well be practical (cleaning) support but often encompasses support with tenancies, managing finances, health and social inclusion.

To take responsibility for all aspects of delivering our service both on extreme cleans and 1 to 1 support provision for our clients.

Key Activities:
- To provide support/work to Alpha when undertaking extreme cleans.
- To provide 1 to 1 support to Alpha’s clients (as directed).
- To work with a range of professionals in ensuring clients’ needs are met.
- To support clients in identifying their needs and goals and to facilitate the development of personal support with clients.
- Ensure records are maintained both electronically and on paper where appropriate.
- To accept responsibility for their own personal safety and to encourage the clients to adopt safe practices both for themselves and others with whom they associate.
- To attend staff meetings, appraisal, supervision and training events as required.
- To work within Catalyst’s policies and procedures at all times, paying particular attention to Information Governance, confidentiality and health and safety.
- To embrace anti-discriminatory practice in all aspects of this role.
- To carry out any other duties that are reasonably required by Catalyst.

In return for your commitment and hard work we can offer:
- A competitive salary!
- 35 hour working week!
- 26 to 28 days holiday plus bank holidays!
- Flexible working hours!
- A health insurance scheme!
- A private pension scheme!
- Membership to a discounts website!
- Investment in personal development!
- Annual Awards Ceremony!
- Summer barbeque!
- Ongoing training!

Please contact Danni Bowles for further information and an application form.

Kind regards,

Danni

(HR)

Location: 1xpost in Redhill  1x post in Guildford

The role will be to engage/re-engage, refer, and support dependent alcohol users and problematic drug users to access evidenced based harm reduction, treatment and recovery support to initiate recovery, build and/or utilise recovery to move into long term sustained recovery and social (re)integration.

To be part of an integrated County-wide substance misuse service (tier 2, 3 and 4) specifically for alcohol dependence and problematic drug use, and complex needs (physical health, mental health, pregnancy, may also include learning disability, safeguarding and complex detoxes)within a range of treatment and recovery pathways.

We will be interested in candidates who can drive and have access to a vehicle, and have a level 3 NVQ in Health and Social Care and/or a minimum of 2 years community experience of drug & alcohol/criminal justice/mental health work.

In return for your commitment and hard work we can offer:
- A competitive salary!
- 35 hour working week!
- 26 days holiday plus bank holidays!
- Flexible working hours!
- A health insurance scheme!
- A private pension scheme!
- Membership to a discounts website!
- Investment in personal development!
- Multiple social events!
- Ongoing training!

For a full job description and application form please contact Danni Bowles.

Kind regards,

Danni

(HR)

Community Connector - Mental Health Professional x 2

1x Based in Epsom

1x Based Ewell

12 Month Fixed Term Contract (may extend depending on funding)

Mary Frances Trust (MFT) is a charity organisation established in 1994 by people who used mental health services, carers and professionals to support people with any mental or emotional health problems.

Our Mission

Our mission is to:

• Work alongside people experiencing any kind of emotional or mental health issues for as long as they need and inspire them to develop the skills that will help them to restore and maintain their emotional wellbeing.

• Involve people with experience of mental health at every level of the organisation so they can help us design, deliver, monitor, and review our services to ensure they respond to their changing needs.

• Consistently challenge stigma attached to mental illness and raise awareness of the importance for everyone to look after their mental wellbeing.

• Lead and co-ordinate the development and delivery of first-class, voluntary mental health services in Surrey.

• Maintain sufficient funding streams to be able to provide person-centred services to people experiencing any kind of emotional or mental issues.

Background to Role:

NHS England recently announced a new transformation fund to be allocated to pilot sites within 12 Sustainability and Transformation Partnerships/ Integrated Care Systems across the country to test new and integrated models of primary and community mental health care. Surrey Heartlands Health and Care Partnership is one of these successful pilot sites.

Extended appointments with mental health experts from the NHS, social care and specialist third sector organisations, plus access to therapies, physical health checks and pharmacists, are just some of the wider expertise patients will be able to access in their local GP practice and in the community under new ways of working. Patients will be able to explore the situation affecting their wellbeing – whether that is an ongoing mental or physical health problem, loneliness, debt, or other issues. They can then be guided to appropriate resources that may help, including talking therapies, benefits advice, or an introduction to a local community group.

Role of Community Connector

The role of the Community Connector is fundamental to the developing of these innovative new teams and mental health services based within networks of GP Practices (Primary Care Networks - PCNs). The role will support the ongoing development and mobilisation of integrated primary care mental health services.

Providing a primary care mental health service within this context refers to:

• First level of intervention

• Ease of access

• A multidisciplinary approach working a range of professionals across PCN’s inclusive of GP’s, Practice nurses, Mental Health Practitioners, Pharmacists and Clinical Psychologist.

• Coordinating and supporting patients to access to a wide range of community services and resources including social care, housing, family, debt and employment counselling that support maintaining good health and wellbeing

As a lead provider of the Community Connections service Surrey, Mary Frances Trust are now looking to recruit 2 x Community Connector to be based at a GP Clinics in Epsom and Ewell.

At times, this post will include some lone working and as such the ideal person will be comfortable working this way.

Please download job specification from this site, or go onto Mary Frances Website for details.

Click on 'Apply On Website'.

The role is presently a 12-month fixed term contract which may be extended depending on the project outcome and funding.

Location: 1x Walton on Thames, 1x Guildford and 1x Redhill

The Family Safeguarding Recovery Worker posts will be part of the i-access integrated substance misuse service which is delivered by Catalyst and Surrey and Borders Partnership NHS Trust (SABP) in partnership.

The post holder will be based in the Family Safeguarding Quadrant teams but will remain part of and will link in closely with the wider i-access service.

The post holder will provide brief advice and education for problematic/ harmful drinkers, people with problematic drug use not in treatment, and will support those who meet the criteria to engage in structured treatment as provided by i-access the County-wide substance misuse service. The focus of all interventions will be:
- To reduce drug and alcohol related harm to the individual and wider family
- To provide advice and education to parents who use substances re the effects parental substance use can have on children.
- To work in line with Surrey County Council children’s safeguarding policies and procedures, understanding that wellbeing of children is always paramount.
- To promote healthier lives, wellbeing and active citizenship
- To promote and support individuals into both abstinence based and medically assisted forms of recovery
- To contribute to effective case management and coordination covering areas of risk, problematic behaviour, housing, social functioning, employability, psychological and physical health
- To promote carer, service user and community involvement
- To use evidenced based interventions based on best practice guidelines
- To contribute to the overall performance of the integrated service to ensure that contractual output targets are achieved.

In return for your commitment and hard work we can offer:

• A competitive salary!
• 35 hour working week!
• 26 days holiday plus bank holidays!
• Flexible working hours!
• A health insurance scheme!
• A private pension scheme!
• Membership to a discounts website!
• Investment in personal development!
• Multiple social events!
• Ongoing training!

For further information and an application form please contact Danni Bowles.

Kind regards,

Danni

(HR)

Can you help Wales to be a better place to grow older? We are recruiting for a Health and Social Care Campaigns and Policy Officer to join the Age Cymru team and support the influencing work of Age Cymru. This 12 month FTC post will support the effective delivery of Age Cymru winter health campaigns, enabling Age Cymru to better support the health and wellbeing of older people across Wales.

Allwch chi helpu Cymru i fod yn lle gwell i heneiddio? Rydym yn recriwtio am Swyddog Polisi ac Ymgyrchoedd Iechyd a Gofal Cymdeithasol i ymuno â'r tîm Age Cymru a chefnogi gwaith dylanwadol Age Cymru. Bydd y swydd hon yn cefnogi darpariaeth effeithiol ymgyrchoedd iechyd Age Cymru dros y gaeaf, gan alluogi Age Cymru i ddarparu gwell cefnogaeth ar gyfer iechyd a lles yr henoed ledled Cymru.

If successful you will

* Implement Age Cymru health campaign plans ensuring they are promoted widely to a diverse audience across Wales.
* Develop and maintain relationships with external partners and organisations for the effective delivery of the Age Cymru health and social care campaigns.
* Support the influencing work of Age Cymru inclusive of health and care policy development, campaign research and public affairs support.
* Develop and maintain a resource of accurate, up to date information on issues affecting older people and support the development of any campaign publications or reports.

* Gweithredu cynlluniau ymgyrch iechyd Age Cymru a sicrhau eu bod nhw'n cael eu hyrwyddo'n eang i gynulleidfa amrywiol ledled Cymru.
* Datblygu a chynnal cysylltiadau gyda phartneriaid a sefydliadau allanol ar gyfer darparu ymgyrchoedd iechyd a gofal Age Cymru'n effeithiol
* I gefnogi gwaith dylanwadol Age Cymru, yn cynnwys datblygiad polisi iechyd a gofal, cefnogi ymchwil a chymorth materion cyhoeddus.
* Datblygu a chynnal adnoddau gan ddarparu gwybodaeth gywir a chyfoes ar faterion sy'n effeithio ar bobl hyn a chefnogi datblygiad unrhyw gyhoeddiadau neu adroddiadau ymgyrchoedd.

About you

You will have experience delivering public campaigns and engaging with diverse audiences.
You will need excellent influencing skills and the ability to work in partnership with other agencies including statutory and voluntary organisations.
You should have good knowledge of the Health and Social Care agenda in Wales, coupled with knowledge of issues affecting older people.
You'll have the ability to absorb and analyse complex material and apply it practically, along with the ability to exercise your own initiative, and prioritise and manage your own workload.
The ability to speak fluent Welsh would be beneficial but is not essential.
As part of your application please include a full covering letter detailing how you meet the criteria set out in the person specification.

* Bydd gennych brofiad o gyflwyno ymgyrchoedd cyhoeddus ac ymgysylltu gyda chynulleidfaoedd amrywiol.
* Byddwch angen sgiliau dylanwadu rhagorol a'r gallu i weithio mewn partneriaeth ag asiantaethau eraill gan gynnwys sefydliadau statudol a gwirfoddol.
* Dylech fod â gwybodaeth dda am yr agenda iechyd a gofal cymdeithasol bresennol yng Nghymru, ynghyd â gwybodaeth ynghylch materion sy'n effeithio ar bobl hyn.
* Bydd gennych y gallu i amsugno a dadansoddi deunydd cymhleth a'i gymhwyso'n ymarferol, ynghyd â'r gallu i ddefnyddio eich greddf eich hun, a blaenoriaethu a rheoli eich llwyth gwaith.
* Byddai'r gallu i siarad Cymraeg yn fanteisiol ond nid yw'n hanfodol.

Fel rhan o'ch cais cynhwyswch lythyr eglurhaol llawn yn manylu ar sut yr ydych yn bodloni'r meini prawf a amlinellir yn y fanyleb person os gwelwch yn dda

What we can offer

In return we can offer a generous holiday allowance 27 days made up of 24 choice days and 3 days to be used between Christmas & New Year - Including carry forward, Flexible Hours Working Scheme, Competitive Employer pension, Life assurance up to 4 times your annual salary, Healthcare cashback plan.

Yn gyfnewid, gallwn gynnig gwyliau hael o 27 diwrnod, yn cynnwys 24 diwrnod y gellir eu defnyddio at eich dibenion personol a 3 diwrnod y mae'n rhaid eu defnyddio rhwng y Nadolig a'r Flwyddyn Newydd - yn cynnwys cario gwyliau ymlaen, Cynllun Oriau Gwaith Hyblyg, Pensiwn Cyflogwr Cystadleuol, Yswiriant bywyd hyd at 4 gwaith eich cyflog blynyddol, cynllun arian yn ôl Gofal Iechyd.

Additional Information

For a full list of benefits please click here
Age UK and Age Cymru is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the essential criteria. We welcome requests for flexible working.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Ar gyfer rhestr lawn o fuddion, cliciwch yma

You’ve got a good understanding of mental health issues and really enjoy supporting others to achieve independence and lead their own recovery. All you need is the perfect environment to put your skills to great use. Welcome to Richmond Fellowship as a Recovery Worker.

Right now, our Abbots Bank Supported Housing service in Penrith is looking for someone like you to support the people who use our services to maintain their tenancy and independence in the community. Not only are we committed to putting them at the heart of everything we do, we recognise they should be involved in decisions that affect their future too. That’s why we need you to inspire and support them to lead their own recovery. So, whether it’s helping to come up with a personal support plan that will see them achieve their goals and aspirations, developing domestic and finance management skills or accessing work, leisure or educational opportunities, your empathy, enthusiasm and compassion will have every chance to shine. Entering accurate case notes onto our IT system will be important too. And, when it comes to regularly liaising with GP surgeries, the local council, charities etc. or promoting the service within the community, again, we'll count on you.

The chances are, you already work in the mental health field. What is for certain is that you’re caring, consistent, flexible and creative, work well under pressure, know how to connect with people at all levels and, like us, are keen to break down the stigma of mental health. Oh and you’re happy working independently or, as a valued member of our team, being part of a weekly rota system and available for on call duties.

This is a permanent position requiring the post-holder to work 30 hours per week.

The salary for this role is £17,004.00 per annum, with progression to £17,230.00 per annum (pro rata 30 hours per week).

 So, are you ready to take on this rewarding role that comes with some really great benefits? Apply now via our website.

We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a BAME background.

Closing Date for applications is 8th October 2020 (We reserve the right to close vacancies before the specified closing date, should a large number of applications be received).

Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone.

Are you calm, a good listener and supportive in your approach? Are you a clear decision maker and able to provide excellent customer care? Are you interested in waking night work? We are looking for an out of hour’s advisor to join our experienced and highly professional out of hours duty team. 

The Out of Hours Duty Team based at our Head Office in Stockport provides telephone advice and support to staff and services users across the agency. We are looking for staff to join the team on a relief basis to cover for annual leave, training and sickness as and when required for night duties 8pm – 8am. The rota is set well in advance to facilitate people as far as possible.

This role provides an excellent opportunity for a candidate to develop a range of skills in relation to a wide variety of social care services within Creative Support.  The successful post holder will be good with telephone advice and competent in information systems to ensure logs of calls are taken. You will be an excellent team player and have proven interpersonal and listening skills.

You will work alongside the Senior Advisor to provide effective administration support. You will receive and log calls whilst supporting callers with general issues and providing an excellent standard of customer care. You will have worked in health and social care and have a good understanding of effective service delivery.

As a Creative Support employee, you are entitled to a number of benefits such as:
• Excellent training and development opportunities
• Free life assurance
• Pension with company contribution
• Highly serviced employee advice line
• A range of employee discounts