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Learning and Development Manager
Location: Vauxhall
Salary: £35,000 per annum
Vacancy Type: Permanent, Full time
Closing date: 26th May 2025
Are you a passionate Learning & Development professional who knows how to turn strategy into engaging, high-impact learning?
We’re looking for an experienced L&D Manager to join us in Vauxhall, (This is a primarily remote role, with occasional travel required to visit services/sites as needed) working full time, 35 hours per week, leading the delivery of an organisation-wide learning strategy that develops people, builds capability and drives performance.
This is a fantastic opportunity to shape learning across a purpose-led organisation, leading a team of facilitators and working closely with senior leaders, HR and subject matter experts to deliver training that truly makes a difference.
What you’ll be doing:
What we’re looking for:
Ideally, you’ll also have:
Qualifications:
This is more than an L&D role, it’s a chance to influence culture, develop people and help create lasting impact through learning.
About Us
We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change.
We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits:
To Apply
If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
About the Role
Citizens Advice Hertsmere is looking for a committed and motivated Energy / Generalist Adviser to join our friendly advice team. You’ll provide free, confidential and impartial advice to local residents on a wide range of issues, including Energy issues, benefits, debt, housing, employment.
This is a rewarding role where you’ll help people understand their rights, explore their options, and take control of their situation during often challenging times.
We expect this role to attract high interest and may close it before the advertised closing date. To avoid disappointment, we recommend submitting an application at your earliest opportunity.
HR Advisor
We are seeking to appoint a HR advisor to join a small but very busy HR Team, working 37.5 hours per week.
The role will be home based but there will be a requirement to attend in person team meetings on a regular basis within the Preston area.
Do you want to make a difference every day? Do you want to contribute to change and improvement to a National Organisation?
Do you have resilience and adaptability and can you work effectively with a focus on customer service and care?
If yes, then we’d love to hear from you…
Position: 6698 HR Advisor
Location: Remote (with regular meetings in the Preston area)
Hours: Full time, 37.5 hours per week, Monday - Friday
Contract: Permanent
Salary: £32,375.00 per annum
Closing Date: 26th May 2026. We reserve the right to close this vacancy early, if enough suitable applications are received.
The Role
As an HR Advisor you will be the first point of contact for HR queries providing advice and guidance to managers and employees on all employment matters.
Your role will support the HR Business partners:
About You
You will be educated to Level 5 CIPD and have an up to date understanding and application of employment related legislation and HR practices.
You will need:
If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.
In Return…
Benefits include:
About the Organisation
This independent charity is dedicated to supporting people affected by crime and traumatic incidents in England and Wales. They are at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences.
The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Our client is proud to celebrate diversity and create a workplace where everyone feels they belong. They are committed to being an antiracist organisation, and actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, they will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process.
You may have experience in areas such as HR, Human Resources, Personnel, People, HR Advisor, Human Resources Advisor, Personnel Advisor, People Advisor.
Please note this role is being advertised by NFP People on behalf of our client. #INDNFP
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ref: ESC-261
Are you a proactive, collaborative and compassionate individual with a proven record of delivering ETE-focused support to young people and a strong knowledge of education systems, training pathways and employment routes? Looking for an exciting new career opportunity?
If so, St Giles is looking for a Specialist Education Training and Employment Caseworker to deliver targeted, specialist education, training and employment interventions to young Londoners and support the wider VESS service through expertise, consultation and structured progression pathways. The Specialist ETE function operates as a 3.5 FTE team, combining direct delivery with specialist input into the wider service.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role
Our successful candidate will deliver targeted ETE interventions through one-to-one support, group work and co-working alongside FFT caseworkers, plus support young people to progress into and sustain education, training and employment outcomes. You will also provide specialist advice and consultation to FFT caseworkers to strengthen ETE delivery across their caseloads, while also co-working complex cases requiring specialist input while maintaining FFT case ownership and delivering structured group work within PRUs, Alternative Provision and community settings.
We will also count on you to support engagement with training providers, employers and education settings and to contribute to developing clear pathways into ETE opportunities. Supporting families where appropriate to improve stability linked to employment and training and contributing to service-wide planning, delivery and continuous improvement of ETE provision are also key elements of this key role.
What we are looking for
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, access to clinical supervision, season ticket loan and much more.
We are an equity and inclusion-confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi-heritage) and those who identify as disabled, neuroexpansive, or neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
Please note St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
An enhanced Children’s Barred List DBS check is required for this role.
PERSON SPECIFICATION In your application form, please provide a written statement (maximum 1,000 words) showing how you meet the criteria outlined in the Person specification.
Closing date: 18 May 2026 at 9 a.m. Interviews: 25 May 2026 on Team
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about the therapeutic power of the outdoors? Key Enterprises is looking for an energetic and adaptable Adventure Facilitator to lead our service users on new journeys. Whether it is paddle-boarding and forest school skills or maintaining our bicycle fleet and heading out on rides, you will help adults with learning disabilities, autism, and other mental health needs step out of their comfort zones, improve their physical health, and tackle isolation. If you have an infectious enthusiasm for nature and the outdoors with a commitment to inclusive support, we want to help you build a program that plays to your strengths that also achieves outcomes for our service users.
This is a full-time role for 5 days a week (Monday – Friday 08:30 – 16:30) but we are open to flexible working arrangements or a part time position if you are the right person for the job.
Please take a look at our social media to see what we’ve been up to recently, you can follow us on Instagram @keyenterprises83 or search us on Facebook.
Essential Criteria:
Expectations of the facilitator includes a range of the below skills (but is not limited to these either and we’d work with the successful facilitator in developing a program that suits their strengths).
Desirable Criteria:
Salary: £27,787.50 (Permanent, Full-Time)
Impact: Directly improving the lives of adults with additional needs
Variety: Every day is different—from coastal paddle-boarding to forest school skills
Environment: Join a supportive, charity-led team dedicated to unlocking potential
Hours: Monday – Friday 08:30 – 16:30)
Benefits: Generous annual leave allowance which increases after 5 years service, time off on bank holidays, pension scheme, employee healthcare cash plan through Sovereign Healthcare which can help cover the cost of dentistry, optical and physio cost (and more) and an employee assistance portal which includes access to counselling and 24 hour support lines for employee wellbeing, even when the issue isn’t work related.
To discuss this role, please contact our Service Manager, Robert Steer
APPOINTMENT IS SUBJECT TO SATISFACTORY REFERENCES AND A DBS CHECK
To support adults with autism, learning disabilities, acquired brain injuries and additional mental health needs to unlock their potential.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The LJS Community Care Co-ordinator is central to/at the heart of the care and advice provided to our members of all ages, where needed.
We are seeking someone who is confident in communicating with a range of people across generations, and empathising with those in stressful situations. Experience of working with volunteers, being motivated to help solve problems and alleviate difficulties, and familiarity with Social Services and Jewish community services are primary attributes.
Liaising with our Rabbis and lead volunteers to provide advice and help to members, preparing casework supervision, and maintaining communication with Social Services, appropriate charities and agencies are central responsibilities
This is also a pivotal role in ongoing safeguarding guidance and training; working with bereaved members and their families together with the Rabbis and the Synagogue Bereavement Support Team; and the training and support needs for LJS volunteers.
This significant role is supported by a part-time administrator and the LJS Community Care Committee.
The Liberal Jewish Synagogue is a large, vibrant, inclusive and diverse community in London. With 1,800+ members, the LJS is the longest established Liberal synagogue in the UK and one of the leading synagogues within the Movement for Progressive Judaism.
This role is subject to an enhanced DBS (Disclosure and Barring Service) check.
Please send a CV and a covering letter no longer than two sides describing how you meet the job specifications.
The Huntington's Disease Association is a UK registered charity that supports people affected by Huntington's disease across England and Wales. We provide information, advice and support to families, friends, and healthcare professionals.
We are looking for three new team members to join our team of Specialist Huntington's Disease Advisers to support people affected by Huntington’s disease.
The roles available are:
• Bath, Somerset, Wiltshire, North & East Devon, Weston Supermare & Wiltshire Specialist Huntington’s Disease Adviser (part-time, 28 hours)
• East and South Yorkshire Specialist Huntington’s Disease Adviser (part-time, 21 hours)
• Surrey and South London Specialist Huntington’s Disease Adviser (part-time, 21 hours)
All roles available are home-based, but must be living in the area specified in the job title, as the job involves extensive travel within the region and occasional travel across England and Wales.
We are looking for an enthusiastic, self-motivated person who is dedicated and committed to the welfare of families affected by Huntington’s disease, developing and improving the quality of care that they receive. You will need to have skills gained within a Health and Social Care profession. Your main responsibilities will be to offer help, information, advice, support and education to everyone affected by Huntington’s disease and professionals involved in supporting them.
All three vacancies are on a part-time permanent contract. Due to team-wide commitments, you must be available to work on Tuesdays. All other working days (in line with contracted hours) may be flexible around your individual needs and the needs of the role. Regular working pattern will be agreed with your line manager upon successful appointment.
This is a fantastic opportunity for the right candidate to bring their knowledge, skills and experience to our organisation.
Learn more about the role in the job pack included.
We are committed to equal opportunities in our recruitment process and in order to find out how well we are doing, we collect monitoring data. This will not form part of the selection process in any way and will be used for monitoring purposes only. Providing this information is voluntary.
The Huntington's Disease Association is looking for someone with the ability to work in a way that promotes the safety and wellbeing of adults at risk, children and young people. We follow safer Recruitment practices to ensure we are safeguarding the people we work with. We require the successful candidate to provide two employment references and undergo a Disclosure and Barring Service (DBS) check for enhance disclosure before joining the charity.
Full details of how we securely handle the data you provide to us as part of the recruitment process can be found in our privacy notice for job applicants on our website.
Click on 'apply' to begin your application. To ensure your consideration, you must upload both a CV and cover letter (make sure to press 'upload' for both documents before completing the application process!).
Your application must include which of the 3 vacancies you are applying for. You must be located within the areas the role covers. Your cover letter should also include why you are applying for the role and how you meet the requirements of the person specification. The job description and person specification can be found within the job vacancy pack.
Applications submitted without a CV and cover letter will not be considered.
Closing date for applications is Sunday 17 May, 5pm.
First round interviews will be held online Thursday 4 - Friday 5 June. Second round interviews will be held in-person in London Thursday 11 - Friday 12 June.
Benefits
* 25 days annual leave plus public holidays (pro rata for part-time staff)
* 1 additional cultural or wellbeing leave day (pro rata for part-time staff)
* A pension scheme with 3% employer contribution
* Medicash scheme
* Travel-to-work scheme
* Flexible working approach
* Family forward policies
* Supportive and positive working environment
* Fantastic learning and development opportunities
We improve care and support services for people with Huntington’s disease, educate families and professionals, and champion people’s rights.



Hours: 37.5 hours per week (excluding breaks)
Days: To be worked over 5 days, Monday to Friday, with core hours between 8am – 6pm
Contract: Initial 12 months fixed-term contract (with option to extend), subject to the successful completion of a 6-month probationary period
Responsible to: Senior Strategic Lead (People and Place)
Place of work: Salford CVS’ offices in Eccles, Salford, M30 0FN
We are seeking to recruit to a brand-new post and are looking for an experienced and strategically minded person to strengthen Salford CVS’s strategic VCSE leadership role within Salford.
Main purposes of the post
To provide strategic leadership for Salford CVS’s place-based work, ensuring the VCSE sector is influential, represented and embedded within key strategic partnerships, boards and system-wide initiatives across Salford. The postholder will work closely with the Senior Strategic Lead for People and Place to shape strategic agendas, strengthen cross-sector relationships and ensure VCSE voices help influence the city’s long-term plans relating to Pride in Place, regeneration, housing, social value, climate action, culture, and wider place-based priorities.
For more information, please download the full Job Pack.
How to apply
Please download and complete our application form via the ‘Apply’ button.
Closing date: Noon on Wednesday 13th May 2026.
Interview date: Thursday 21st May 2026 at Salford CVS offices in Eccles.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SMART is hiring!
SMART is a warm and welcoming mental health charity that provides a holistic programme of support to the people we serve.
We have a vacancy for a full time Mental Health Community Navigator. The Navigators support people with serious mental illness, with a range of issues including: housing, benefits, finance and social isolation. Please refer to the attachments below for the full job description and person specification.
We offer a friendly, collaborative, hybrid and integrated work environment in partnership with the NHS and other voluntary sector services, We have a strong focus on staff well-being including a 35 hour working week, 28 days annual leave plus bank holidays, a wellbeing hour, regular clinical supervision, an Employee Asisstance Programme and an annual schedule of training and events designed to support personal and professional progression
Ideally you will have experience of working within mental health/vulnerable adult services, working within multi-disciplinary teams, knowledge of the issues people face with housing/benefits etc and liaising with other services and professionals on service users behalf.
Mental Health Navigators make a real difference to people's lives.
Application Deadline: 12th May at 23:30. PLEASE NOTE: We may interview before the closing date if we receive enough suitable applications
Feedback: Unfortunately, we are not able to give feedback to candidates not shortlisted. If you have not heard from us within a week of the closing date, please assume your application has not been shortlisted at this time.
Please send us your CV and a covering letter (no more than 2 pages of A4), addressing each of the ‘competencies and experience’ listed in the person specification.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As one of the UK's best employers, we’re looking for a talented Marketing Communications Manager to join our team on a 12-month maternity cover contract. This is a fantastic opportunity to play a key role in shaping and protecting our reputation, leading impactful campaigns, and making a real difference through meaningful communications.
Location: Hybrid working – a mix of home working, office-based work in Cheadle, Stockport, and occasional travel across Greater Manchester and England.
Hours: 37.5 hours per week (occasional evenings and weekends required)
Salary: £43,150 per annum
About the role:
As Marketing Communications Manager, you’ll be at the heart of our communications activity—crafting compelling content through excellent copywriting and driving engagement with key audiences including supporters, staff, volunteers, and media.
You’ll work closely with the Head of Communications, deputising when needed, and leading a small team to deliver high-quality, creative and effective communications across multiple channels.
What you’ll be doing:
What we’re looking for:
You’ll be an experienced communications professional who combines creativity with strategic thinking, and you will bring:
Experience in the charity sector is a bonus—but not essential.
Why join us?
Due to the locations and scheduling of events, the ability to travel independently between sites is preferred.
Together we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the same: To champion the rights, needs and ambitions of the people we support - they are at the heart of everything we do. We stand by them and we work together for change.
Interviews are scheduled to take place week commencing 1 June 2026.
We welcome applications from individuals who have the right to work in the UK. Currently, we are not providing sponsorship for overseas staff.
Applications are very welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socio-economic background. We are committed to making reasonable adjustments for disabled people. We positively encourage applications from those with lived experience.
If there is any part of your lived experience you want to keep confidential in some way please talk to the Recruitment or HR shared service teams and we will do what we can do to support you.
The Together Trust is committed to safeguarding and promoting the welfare of the people we support and expects all our staff and volunteers to share this commitment.
Safeguarding checks will be undertaken for the successful candidate in line with our safer recruitment policy, including a DBS check (at no cost to yourself).
We are a UK charity supporting children in care and people with disabilities, autism and complex needs in the North West.
The client requests no contact from agencies or media sales.
Accommodation-Based Services Manager
We are looking for an Accommodation-Based Services Manager to lead and shape an award-winning service supporting women to live free from abuse.
This is a rare opportunity to take on a senior leadership role within an award-winning, specialist organisation at the forefront of supporting Black and minoritised women and children affected by domestic abuse, including forced marriage and honour based abuse.
Please note that due to the nature of this role, we can only accept female applicants.
Position: Accommodation-Based Services Manager
Location: West Midlands (Birmingham/Walsall)
Hours: Full-time (37.5 hours per week)
Salary: £40,000
Contract: Permanent
Closing Date: 25th May 2026
You will not only manage services, you will shape, strengthen and lead high-quality accommodation-based provision, ensuring it is safe, responsive and impactful. This role is ideal for a confident and values-driven Services Manager who is passionate about delivering excellence and driving meaningful change.
We are committed to equality, diversity and inclusion, ensuring all women are treated with dignity, fairness and respect. Safeguarding is central to everything we do, and this role is critical in embedding safe, high-quality practice across our services
The Role
As Accommodation-Based Services Manager, you will lead the operational delivery of the refuge and accommodation services across the West Midlands.
You will provide strategic and operational leadership, ensuring services are safe, compliant and survivor-centred. You will oversee staff teams, safeguarding practice, housing management, and quality assurance, while contributing to the ongoing development of services.
Key Responsibilities
About You
You are an experienced and confident leader with a strong track record in managing accommodation-based or refuge services.
You will:
Why Work Here
Important Information
You may also have experience in roles such as Housing, Housing Officer, Housing Adviser, Housing and Homelessness Advisor, Housing Support Officer, Housing Support, Refuge Housing, Emergency Housing, Service Manager, Abuse, VAWG, IDVA, Domestic Abuse, Abuse Case Worker. #INDNFP
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Mind in Haringey is an independent charity organisation providing vital mental health services to our community in Haringey since 1989.
We have a broad and exciting range of services and projects running in a dynamic, evolving environment. We are constantly striving to develop and improve our services through listening to our community, peers, and staff team to evaluate and deliver the best possible projects for our community.
Working with Mind in Haringey will give you the opportunity to join a small, creative team with many opportunities for learning and progression. We are a diverse and passionate team, who welcome experiences and perspectives from all backgrounds.
We particularly encourage applications from those with lived experience of mental health, from racialised communities, members of the LGBTQ+ community, and residents of Haringey who are passionate about changing things for the better in the borough.
Haringey is a melting pot of culture, history, and resilience. Though there is much that needs to be improved, we are proud to work as part of a community that has displayed great strength in hardship both in the past and in more recent years. Interested in joining us in this work? We look forward to receiving your application for the role.
The Haringey Wellbeing Network shall be working in partnership with the Haringey GP Federation, focusing on improving physical health outcomes for those living with Severe and Enduring Mental Illness (SMI) within the BAME community.
The aim of this work is to create a seamless and integrated physical health check service, which improves outcome targets and builds better rates of engagement within the BAME community.
The purpose of the BAME Community Advocate is to support the work of the Haringey GP Federation, which is commissioned to focused on improving the uptake of Physical Health Checks with people living with a SMI. The Community Advocate will enable a joined-up approach in identifying and coordinating patient care with local community groups and secondary care services. In addition, the community advocate is expected to manage the SMI registers for the Haringey Wellbeing Network and report to the Federation.
We work to prevent mental health problems, promote mental well-being and ensure those with mental health problems are respected and included



Head of Development and Engagement
Do you have senior leadership experience in a charitable organisation?
We are seeking an exceptional Head of Development and Engagement to lead growth and influence, and to develop the income strategy at a defining moment in the organisations history.
This is a rare opportunity to step into a senior leadership role where your expertise, ambition, and creativity will have a direct and lasting impact on people’s lives. Shape a legacy. Grow impact. Lead with purpose.
Position: Head of Development and Engagement
Location: Gloucestershire/Hybrid
Hours: Full-time, 37.5 per week (flexible working)
Salary: £57,000 per annum
Contract: Permanent
Benefits include: 25 days of annual leave plus bank holidays, rising by up to 5 extra days with service, wellbeing days, retailer discounts and rewards, company pension and sick pay, life assurance, onsite sports facilities and a supportive, passionate and high-performing team environment.
Closing Date: 25th May 2026
About the Role
This role sits at the heart of the organisation’s future, shaping how it is seen, how it is supported, and how it can sustainably deliver life‑changing services for children, adults, and families across Gloucestershire
You will set the strategic direction for brand, engagement, partnerships, and income generation and ensure the mission is powerfully articulated, widely championed, and sustainably funded.
As Head of Development & Engagement, you will:
· Lead the development and delivery of a long term strategy that diversifies income and strengthens financial resilience.
· Drive the acquisition of new contracts and commissioned services.
· Build and maintain high value partnerships with funders, commissioners, and corporate partners.
· Grow and nurture a loyal donor base through innovative engagement and retention strategies.
· Oversee all marketing, PR, and brand activity to raise our profile locally and regionally.
· Build a Development and Engagement Team.
About You
This role offers the chance to do work that truly matters, to use your skills and leadership to strengthen communities, transform lives, and steward an organisation with an exceptional past into an even stronger future.
What You’ll Bring
Qualifications
· Degree level education or equivalent experience in fundraising, marketing, business development, or a related field
· Evidence of ongoing professional development
Experience
· Senior Leadership in a charitable organisation
· Raising significant sums (min of £2m)
· Strong bid writing and tendering experience
· Ability to build strategic partnerships with funders, commissioners, and corporate partners
· Experience managing brand development, media relations, and marketing campaigns
· Digital marketing and social media expertise
· Experience leading and motivating teams
· Budget management and financial forecasting skills
· Proven success delivering significant income growth across diverse fundraising streams
· Experience developing and implementing effective fundraising strategies
· Track record of securing contracts and commissioned services
If you are driven by impact, energised by influence, and motivated by the opportunity to leave a meaningful legacy that changes lives for the better, we would love to hear from you. Please note that we can only consider candidates with the right to work in the UK.
Employees are not required to adhere to the Christian faith, nor any faith, and no such consideration is made by the organisation in employment choices nor in delivering its services, however, all employees are expected to demonstrate the organisations values.
About the Organisation
Founded in 1855, this registered charity and has become a leading provider of supported housing for the most vulnerable in Cheltenham and Gloucester, alongside other works including early-years provision, sports facilities, community engagement and other charitable activities.
We welcome applications from all suitably qualified candidates regardless of their age, gender, disability, race or ethnicity, sexual orientation or faith.
You may have experience in other roles such as Deputy Head of Development and Engagement, Head of Development and Engagement, Head of Engagement, Head of Impact and Engagement, Director of Development and Engagement, Development and Engagement Manager.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
Do you want to support people with mental health issues in a moment of crisis?
Are you calm, non-judgemental and able to work effectively with people experiencing distress?
If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.
Nightlight Helpline / Crisis Café Support Workers (x2)
Reference: 339
Responsible to: Crisis House Coordinator
Salary: £24,366 per annum (pro rata for part time)
Contract: Permanent
Hours: Full time 37.5 hours (Part-time from 22.5hrs considered)
Based:
Hatfield Crisis Café (x1)
Stevenage Crisis Café (x1)
About the Service
Our Nightlight Service (Cafés, Helpline, 24/7 Crisis House and Daylight provision) is proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways.
We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our helpline, crisis centres, crisis cafes and a weekend Crisis House. We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary.
As a member of our team you will work closely with service users in crisis by using a person-centred approach as to ensure that each individual is supported with dignity and respect. By honouring the individual experience of each service user, we are able to respect their autonomy as well as encourage and facilitate positive steps towards management of crisis and recovery.
Service Objectives
The objectives of Hertfordshire Mind Network’s (HMN) Nightlight Mental health Crisis House are:
At the Crisis Cafes we promote and enable people to access support in a way that suits them, whether that’s through talking to someone or simply by providing a safe space to have time alone or engage with trained staff.
About the Role
You will be a key member of staff delivering the Nightlight Mental Health Crisis Service. Taking part in a rota covering 7 days per week, ensuring the delivery of high quality crisis support and instilling Hertfordshire Mind Network’s values throughout the Crisis Cafe and Helpline services. Working closely with other staff such as: The Service Manager, Team Leaders, Co-Ordinators, Contract and Bank Support Workers and Volunteers in order to ensure services are of the highest quality and to support the continued growth and development of the service.
We offer:
Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.
Closing date for receipt of applications is 29th May 2026
Interviews to be held on a rolling basis in our Watford office or Microsoft Teams.
N.B. Please quote reference number 339 when completing your application for this role.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.
No agencies please.
Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgemental and able to work effectively with people experiencing distress?
If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.
Crisis House Support Worker
Reference: 325
Responsible to: Crisis House Coordinator
Salary: £24,366 per annum (pro rata for part time)
Contract: Permanent
Hours: Full time 37.5 hours
Working days: Shifts available covering 7-day rota: Early: 7am-3pm, Late: 2pm-10pm Nights: 9pm-8am
Based: Crisis House – Hemel Hempstead
About the Service
Our Nightlight Crisis House offers a safe, homely, and welcoming space for anyone feeling distressed and experiencing a crisis.
The Crisis Centre and rest of Nightlight Services (Café’s, Helpline, Daylight provision) is proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways.
We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our helpline, crisis cafes and 24/7 Crisis Centre. We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary.
As a member of our diverse team, you will work closely with service users in crisis by using a person-centred approach to ensure that each individual is supported with dignity and respect. By honouring the individual experience of each service user, we are able to respect their autonomy as well as encourage and facilitate positive steps towards management of crisis and recovery.
Service Objectives
The objectives of Hertfordshire Mind Network’s (HMN) Nightlight Mental health Crisis House are:
About the Role
As a Crisis House Support Worker you will be a key member of staff supporting the delivery of the Nightlight mental health Crisis Service. You will take part in a rota which covers a 24/7 hour service, 365 days a year. Drawing upon your own lived and/or professional experience (where applicable,) in order to provide a mix of face-to-face, therapeutic and holistic support for those accessing overnight provision. You will work closely with other staff as part of a team in supporting the development of quality Crisis Support and instilling Hertfordshire Mind Network’s values throughout the provision.
We offer:
Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.
Closing date for receipt of applications is 29th May 2026
Interviews to be held on a rolling basis in our Watford office or Microsoft Teams.
N.B. Please quote reference number 325 when completing your application for this role.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation.
In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.
No agencies please.