Are you looking for an opportunity to develop your career within the Charity sector?
About the role
We have an exciting opportunity for a Night Worker to join our Women’s only service in Westminster to provide overnight waking cover and support to our clients.
Key responsibilities of the roles include:
- To provide cover to the hostel at night, ensuring the support and safety of the residents and the building. The post-holder will be responsible for controlling and/or monitoring access to the building, dealing with emergencies, carrying out Health and Safety checks and communicating any concerns or events to the rest of the team.
- Spending time talking to the residents; supporting the key worker role with clients likely to be seen more at night or with specific supportive targets in relation to clients that may be seen during the night shift.
- Supporting clients in crisis situations, liaising with emergency services if needed, reporting and recording it by using local practices such log book, Opal, etc., and handing it over to day staff.
What we’re looking for
*For genuine occupational requirement reasons we are looking to appoint a female only for this post (exemption under the Equality Act 2010 Part 1 Schedule 9)
You will have good communication skills with the ability to respond and interact effectively with residents and colleagues. You will also have experience in following administrative procedures and maintaining clear and accurate records. Being reliable, awake and alert at all times during your shift and acting with integrity is expected, as is using your initiative and staying calm in the event of an emergency.
This is a really crucial role within the service and would be ideal for people who are looking to develop their career in the sector. You may have experience of working within a similar role or may have worked in other night accommodation / security type positions.
Above all, we are looking for people who have a genuine interest in helping vulnerable adults to make changes in their lives and who have an understanding of the types of issues that affect vulnerable homeless people.
What we offer
- Excellent Development and Growth Opportunities
St Mungo’s employees are encouraged to consider opportunities to develop new skills or progress including; secondments, internal transfers, application to new roles in the organisation or just to get involved in various projects happening within the organisation.
As a result last year 35% of our vacancies were filled by promotions. In 2019 we achieved We Invest in People Gold level accreditation and are one of just 3% of housing associations to achieve this standard; 82% of staff who took part in the IIP survey say St Mungo’s is a great place to work.
- A Diverse and Inclusive Work Place
At St Mungo’s, equality, diversity and inclusion are central to the organisation's values and how we work. We are proud of our commitment to diversity and inclusion and have 7 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves. Our Networks include: BAME, Carer’s and Parent’s, Lived Experience, LGBTQIA+, Disability Awareness, Irish and Women’s Action.
- Pay and Other Benefits
St Mungo’s is proud to pay client facing staff above average for the sector. We run a cycle to work scheme and also offer season tickets loans to all staff. St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.
What we do
At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 we supported nearly 30,000 people who were either homeless or at risk of becoming homeless. Our staff are crucial to making this happen.
How to apply
To view the job description and guidance on completing your application form, please click on the document available tab at the top of the advert page on our website.
Closing date: 10am on Thursday 11 June 2020
Interview and assessments on: Tuesday 23 June 2020
It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate.
Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.
Our vision is that everyone has a place to call home and can fulfil their hopes and ambitions.
As a homelessness ch... Read more
Do you have a genuine interest in supporting people to rebuild their lives?
About the role
St Mungo’s Rough Sleepers Assessment Hub provides a rapid response to ensure no one needs to sleep rough. The Shepherd’s Bush based service offers temporary accommodation to 12 vulnerable adults while they’re supported and empowered to access specialist services and move away from the dangers of rough sleeping. The successful candidate will benefit from working with a diverse client group in a supportive and proactive team.
As a Night Worker you will:
- Work as part of a busy team environment working closely with those affected by rough sleeping.
- Provide a safe and supportive environment at night to clients; and support a team of Assessment and Reconnection Workers, with key tasks; such as implementing reconnection plans and supporting clients into appropriate accommodation.
- Work on a 7 day weekly rota pattern with an average of 3 waking night shifts in a row (for example 8pm–8.30am or 9pm–8am)
- Maintain the safety of the building by completing routine health and safety checks
Who we’re looking for
The successful candidate will be able to communicate in a sensitive, assertive and nuanced manner that builds trust and effective working relationships with residents who are experiencing issues including substance and alcohol addiction, poor mental health, offending behavior and histories of abuse. You don’t need to have direct experience, above all we are looking for inspirational, committed individuals who have a genuine desire to support people to transform their lives.
What we offer
-
Excellent Development and Growth Opportunities
St Mungo’s employees are encouraged to consider opportunities to develop new skills or progress including; secondments, internal transfers, application to new roles in the organisation or just to get involved in various projects happening within the organisation.
As a result last year 35% of our vacancies were filled by promotions. In 2019 we achieved We Invest in People Gold level accreditation and are one of just 3% of housing associations to achieve this standard; 82% of staff who took part in the IIP survey say St Mungo’s is a great place to work.
-
A Diverse and Inclusive Work Place
At St Mungo’s, equality, diversity and inclusion are central to the organisation's values and how we work. We are proud of our commitment to diversity and inclusion and have 7 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves. Our Networks include: BAME, Carer’s and Parent’s, Lived Experience, LGBTQIA+, Disability Awareness, Irish and Women’s Action.
-
Pay and Other Benefits
St Mungo’s is proud to pay client facing staff above average for the sector. We run a cycle to work scheme and also offer season tickets loans to all staff.
St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.
What we do
At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 we supported nearly 30,000 people who were either homeless or at risk of becoming homeless. Our staff are crucial to making this happen.
How to apply
To view the job description and guidance on completing your application form, please click on the document available tab at the top of the advert page on our website.
Closing date: 10am on Monday 15 June 2020 (to be held remotely via video link)
Interview and assessments on: Monday 29 June 2020
It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate.
Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.
Our vision is that everyone has a place to call home and can fulfil their hopes and ambitions.
As a homelessness ch... Read more
Could you make the difference to young people's lives? Do you share our values?
Reference number: 44368
Title: Social Care Team Leader
Location: Bristol, South West
Salary: Circa £17,700 per annum
Hours: 37.5 per week
Contract type: Temporary, Fixed Term
Sense has a great opportunity for a passionate and dedicated individual to join our team as a Team leader in Bristol. This is a 6-month Fixed Term Contract, working 37.5 hours per week.
About the role…
As a Team Leader you will work in a team with the Registered Care Manager, 2 Deputy Managers and Support Workers. The services support young people aged between 18-25 with Learning Disabilities and/or challenging behaviour. Our residents require support with a wide variety of interests, sports, acting, theatre, cooking, social events to name but a few.
You will be both hands on coaching and leading the team and supporting the RCM and Deputy to ensuring individuals needs are met, delivering personalised care.
In return we will offer you…
- £17,705 per annum (Pro – Rata)
- Bespoke, rewarding career pathways
- The opportunity to work in a large, diverse and successful charity where you can develop your skills, knowledge and career in a supportive and flexible environment.
- Group Personal Pension scheme
- Generous annual leave entitlement
- Comprehensive induction and commitment to ongoing training
- Enhanced disclosure cost covered
About you…
Essential:
- Share our values - We include, We collaborate, We find a way, We challenge, We celebrate
- Champion our ‘I’ statements - I will listen to others, I will understand and respond, I will respect others, I will be honest and open, I will participate and contribute, I will take informed risk, I will find things to celebrate, No decision about me, without me
- Caring, sensitive and patient
- Experience in working with young people who have a learning disability
- Desirable:
- NVQ Level 2 in Health & Social Care or equivalent
- Experience of working with people with sensory needs, using range of communication methods including use of technology
About Sense…
For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to help people communicate and experience the world.
Sense has a proven record of offering high quality, pioneering services. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.
Closing date: Tuesday 30th June 2020
Interview date: As suitable applications received
TO APPLY
To apply, please click ‘Apply’ to be redirected to our website to apply online.
As we say in our Equality and Diversity pledge, we want to ensure people are given the opportunity to realise their potential with us. So, if you have a disability which prevents you from driving but you are interested in a role where our advert says driving is required, please get in touch with us to discuss your application. We encourage you to apply for the role and we will try to make any adjustments to the role that may be possible.
Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore all offers of employment, where appropriate, are subject to an enhanced DBS check.
Sense is an Equal Opportunities Employer and is committed to ensuring that all staff are motivated, skilled and rewarded by their work.
No agency submissions, any submissions without prior authorisation from Sense will be treated as our own, such as no fee will be payable.
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Age UK Kensington and Chelsea is seeking experienced care assistants who are available for weekend work, as well as those who are looking for regular weekday work. You will be joining our dedicated At Home Services team who provide a range of support services for adults who are either 55 years and over, or who have physical and learning difficulties. This support may include personal care, respite care, post hospital discharge care and light housework. Please see the Job Description for more detail.
Our aim is to support our service users to stay as independent as possible in their homes, by providing a personalised service to meet their needs. If you are passionate about providing person-centred care and looking for a rewarding role where you will make a real difference to the lives of the people you support, then we would love to hear from you!
Candidates for this role should have a minimum of six months experience and be able to demonstrate that they share our values. Training will be provided.
Age UK K&C are proud to be an accredited Living Wage employer, committed to paying our employees a fair wage that reflects the real cost of living.
Contract and Salary: £10.75 per hour on a zero hours contract.
Benefits of joining our team:
- Free DBS
- Ongoing training
- Company smartphone
- Stakeholder pension
- Free employee assistance programme
Please send completed applications (or CV and cover letter) to At Home Service, Age UK Kensington & Chelsea, 1 Thorpe Close, London W10 5XL
Age UK Kensington & Chelsea is an independent, local charity working at the heart of the community to make sure that older people’s v... Read more
The client requests no contact from agencies or media sales.
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Creative Support is a thriving, dynamic charity providing person centred services to individuals with a wide range of needs nationally. We require a reliable, flexible individual to work as part of our professional front of house team at our regional office in Stockton.
The role involves liaising with administrators based in other areas; supporting staff across the North East region including Senior Management teams; speaking with Carers, families and other professionals. The administration side of the role entails supporting the regional recruitment and training coordinator, experience in recruitment would be beneficial however this is no essential.
The successful candidate will have a bright, positive approach with excellent communication skills; a clear telephone manner; strong organisational skills; data management skills along with MS Office experience. A high standard of customer care is the main purpose of this post. This is a part time role, working two days per week, 15 hours, however candidate must be flexible and willing to work additional hours to cover annual leave and busy periods.
Creative Support is an equal opportunities employer and is committed to delivering local high quality care through a well-established and supported local work force. Experience is essential for this part time role and successful candidate must be flexible.
Creative Support is a national, high quality provider of person centred social care services for people with learning disabilities, mental heal... Read more
The client requests no contact from agencies or media sales.
Creative Support is a national, fast growing not-for-profit organization providing support to individuals with a wide range of care needs. We are committed to providing responsive, person-centred care which promotes the independence, wellbeing and social inclusion of the people we support.
The Administrator will provide a high-level professional support and assistance to the Bradford Services at all times. The post holder will report directly to the Registered Service Manager covering the Bradford Services. The post holder must be able to plan and prioritise a varied workload, exercising appropriate judgement and responding promptly and appropriately to all enquiries.
The main purpose of the role is to provide an efficient and effective business support function to the Bradford Services. The Service provides dedicated support to adults with Mental Health needs & Autism in supported / shared accommodation and also the community enablement team that is registered with the Care Quality Commission.
It is essential all services maintain excellent and accurate records using systems that support the service to evidence CQC Requirements and Contract Requirements. Developing and maintaining robust recording systems with Service Directors guidance is a key function of the role.
Creative Support is a national, high quality provider of person centred social care services for people with learning disabilities, mental heal... Read more
The client requests no contact from agencies or media sales.
These are innovative new roles to develop ‘social prescribing’ in the local NHS. Based in the East Central Primary Care Network (PCN) you will work in different GP practices in that Network to deliver their specific priorities. You will join a team of six Link Workers working in Haringey PCNs and be part of a wider community based Borough team which offers information, signposting and short term support across the eight localities in Haringey.
Social prescribing empowers people to take control of their health and wellbeing through referral to non-medical ‘link workers’ who give time, focus on ‘what matters to me’ and take a holistic approach, connecting people to community groups and statutory services for practical and emotional support.
Social prescribing can help to strengthen community resilience and personal resilience and reduces health inequalities by addressing the wider determinants of health, such as debt, poor housing and physical inactivity, by increasing people’s active involvement with their local communities. It particularly works for people with long-term conditions (including support for mental health), for people who are lonely or isolated, or have complex social needs which affect their wellbeing.
For details of how to apply please download the Applicant Pack and Monitoring Form.
Public Voice is a Community Interest Company (CIC) with a mission to improve services through user engagement.
Our vision is ... Read more
The client requests no contact from agencies or media sales.
Are you passionate about supporting our clients on their journey to recovery?
About the role
St Mungo’s North Camden Mental Health Accommodation Team is recruiting Project Workers for our 24 hour staffed projects at Adamson Road and Haverstock Hill.
The team works with clients with a diagnosed mental illness to empower them to rebuild their lives and to move on from the services into their own accommodation. All the clients have access to an Individual Service Fund and staff are expected to work alongside clients one to one in the community pursuing their interests and accessing training, educational and leisure opportunities.
Staff will key-work clients and work with clients alongside external services and other support networks including family and friends.
St Mungo’s is Camden’s leading provider of mental health accommodation beds and the team has consistently led other services in regards to the number of positive moves each year.
What we’re looking for
We are looking for proactive and empathetic individuals who want to work in mental health and are passionate about helping others utilise their strengths and achieve their goals.
You should be flexible, hard-working, committed to equality and building better communities.
Staff are expected to work on a rota of early and late shifts some including weekends and bank holidays.
What we offer
-
Excellent Development and Growth Opportunities
St Mungo’s employees are encouraged to consider opportunities to develop new skills or progress including; secondments, internal transfers, application to new roles in the organisation or just to get involved in various projects happening within the organisation.
As a result last year 35% of our vacancies were filled by promotions. In 2019 we achieved We Invest in People Gold level accreditation and are one of just 3% of housing associations to achieve this standard; 82% of staff who took part in the IIP survey say St Mungo’s is a great place to work.
-
A Diverse and Inclusive Work Place
At St Mungo’s, equality, diversity and inclusion are central to the organisation's values and how we work. We are proud of our commitment to diversity and inclusion and have 7 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves. Our Networks include: BAME, Carer’s and Parent’s, Lived Experience, LGBTQIA+, Disability Awareness, Irish and Women’s Action.
-
Pay and Other Benefits
St Mungo’s is proud to pay client facing staff above average for the sector. We run a cycle to work scheme and also offer season tickets loans to all staff.
St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.
For this role staff can claim an additional 20% pay premium for hours worked between 8pm and 8am Monday to Friday, and all hours worked on Saturday and Sunday.
What we do
At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 we supported nearly 30,000 people who were either homeless or at risk of becoming homeless. Our staff are crucial to making this happen.
How to apply
To find out more and apply please go to the St Mungo’s careers page on our website.
To view the job description and guidance on completing your application form, please click on the document available tab at the top of the advert page on our website.
Closing date: 10am on 15 June 2020
Interview and assessments on: 29 June – 1 July 2020
It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate.
Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.
Our vision is that everyone has a place to call home and can fulfil their hopes and ambitions.
As a homelessness ch... Read more
METRO Charity delivers the Get it free condom distribution programme throughout Kent County and the district of Medway. The Get it free condom distribution scheme offers free condoms, information, and support to young people aged 13-21 via distribution sites, online ordering, and community outreach.
Get it is an innovative programme that has been built in collaboration with young people, and forms an integral part of the suite of sexual & reproductive health services delivered by METRO. METRO also offers both 1:1 and group support for the most vulnerable people living in Medway, including Men who have sex with Men (MSM), Boys and Young Men (BYM), Looked after children, young people with special educational needs, and those who identify as LGBTQ+, and delivers regular HIV testing amongst high risk communities.
The right candidate for this role will be a committed, organised, and flexible individual who is passionate about supporting systems that help young people and vulnerable members of society.
You will support the Kent & Medway sexual health team by assuming overall responsibility for the ordering and monitoring of stock and other resources, by posting free condoms each day to young people via our online service, and by accurately maintaining client management systems and electronic databases required for the programme to function and accurate reporting.
You will be able to communicate with a variety of agencies and young people, particularly around their use of the online free condom scheme. You will also need to be proficient in Microsoft Office and be able to produce accurate records when required.
METRO is a leading equality & diversity charity, providing health, community & youth services across London & the South East & ... Read more
The client requests no contact from agencies or media sales.
The Get it free condom distribution scheme offers free condoms, information, and support to young people aged 13-21 living in Medway, via distribution sites, online ordering, and community outreach. Get it is an innovative programme that has been built in collaboration with young people and forms an integral part of the suite of sexual & reproductive health services delivered by METRO Charity. Get it Medway also offers both 1:1 and group support for the most vulnerable people living in Medway, including MSM, Boys and Young Men (BYM), and those who identify as LGBTQ+, and delivers regular HIV testing amongst high-risk communities.
The right candidate for this role will be a motivated, flexible, and enthusiastic individual who is passionate about working with young people and about improving health amongst the most vulnerable people in Medway. You will be able to work closely with your colleagues to promote the Get it scheme, to deliver outreach and training to young people, and to link young people to their local contraceptive and other sexual health services. You will be comfortable conducting sexual health outreach, and delivering sexual health testing, in a variety of environments and with a variety of groups.
Outreach will be conducted in several settings depending on the needs of different young people and vulnerable residents living throughout Medway. These could be educational settings, youth settings, community events, sports settings, clubs and pubs, clubs, homeless shelters, housing associations, street-work support groups, and local green spaces. You will target vulnerable young people, such as Looked after Children (LAC), those who are NEET, those who come from areas of high deprivation and high need, and those with other increased risk factors. You must therefore be able and willing to employ an appropriate and non-judgemental way of working, both 1:1 as well as in small groups and larger training sessions.
You will welcome direction from the Medway Get it Programme Lead, but you will also be proactive in seeking out new opportunities and mechanisms to deliver the scheme. You will also have a responsibility of safeguarding and child protection, and ensuring young people under the age of 16 have been risk assessed during the registration process.
METRO is a leading equality & diversity charity, providing health, community & youth services across London & the South East & ... Read more
The client requests no contact from agencies or media sales.
The Get it free condom distribution scheme offers free condoms, information, and support to young people aged 13-21 living in Kent, via distribution sites, online ordering, and community outreach. Get it is an innovative programme that has been built in collaboration with young people and forms an integral part of the suite of sexual & reproductive health services delivered by METRO Charity.
The right candidate for this role will be a motivated, flexible, and enthusiastic individual who is passionate about working with young people. You will be able to work closely with your colleagues to promote the Get it scheme, to deliver outreach and training to young people, and to link young people to their local contraceptive and other sexual health services.
Outreach will be conducted in several settings depending on the need of different young people living throughout Kent. These could be educational settings, youth settings, community events, sports settings, clubs and pubs, and local green spaces. You will target vulnerable young people, such as Looked after Children (LAC), those who are NEET, those who come from areas of high deprivation and high need, and those with other increased risk factors. You must therefore be able and willing to employ an appropriate and non-judgemental way of working with a variety of young people, both 1:1 as well as in small groups and larger training sessions.
You will welcome direction from the Kent Get it Programme Lead, but you will also be proactive in seeking out new opportunities and mechanisms to deliver the scheme. You will also have a responsibility of safeguarding and child protection, and ensuring young people under the age of 16 have been risk assessed during the registration process.
METRO is a leading equality & diversity charity, providing health, community & youth services across London & the South East & ... Read more
The client requests no contact from agencies or media sales.
Do you have a passion for working with people and the ability to empathise with others?
About the role
St. Mungo’s Hither Green is home for 68 people in the Lewisham supported accommodation pathway for vulnerable adults. We are privileged to work with a diverse group of residents to identify and achieve their individual goals for their time living with us, hopefully leading to moving on to accommodation with a lower level of support after one to two years.
We are seeking a full time, permanent Night Worker to lead shifts at night. The focus of the role will be on building positive relationships with our residents and on keeping them and the service safe and compliant during overnight hours. The service has made vast improvements in quality of delivery in the last few years and we are looking for someone to join at an exciting, future focussed time when the whole team works towards our recent work plan objective: making Hither Green a place where no resident can ever feel bored.
What we’re looking for
The successful candidate will be able to communicate in a sensitive, assertive and nuanced manner that builds trust and effective working relationships with residents who are experiencing issues including substance and alcohol addiction, poor mental health, offending behaviour and histories of abuse.
You will also be strongly committed to upholding St. Mungo’s policies and the law in key areas such as safeguarding of vulnerable adults, and health and safety. We are seeking someone who is experienced in working with people and who understands the issues that homeless or other vulnerable adults face, through your paid or voluntary work or your own lived experience.
What we offer
-
Excellent Development and Growth Opportunities
St Mungo’s employees are encouraged to consider opportunities to develop new skills or progress including; secondments, internal transfers, application to new roles in the organisation or just to get involved in various projects happening within the organisation.
As a result last year 35% of our vacancies were filled by promotions. In 2019 we achieved We Invest in People Gold level accreditation and are one of just 3% of housing associations to achieve this standard; 82% of staff who took part in the IIP survey say St Mungo’s is a great place to work.
-
A Diverse and Inclusive Work Place
At St Mungo’s, equality, diversity and inclusion are central to the organisation's values and how we work. We are proud of our commitment to diversity and inclusion and have 7 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves. Our Networks include: BAME, Carer’s and Parent’s, Lived Experience, LGBTQIA+, Disability Awareness, Irish and Women’s Action.
-
Pay and Other Benefits
St Mungo’s is proud to pay client facing staff above average for the sector. We run a cycle to work scheme and also offer season tickets loans to all staff.
St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.
What we do
At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 we supported nearly 30,000 people who were either homeless or at risk of becoming homeless. Our staff are crucial to making this happen.
How to apply
To find out more and apply please go to the St Mungo’s careers page on our website.
To view the job description and guidance on completing your application form, please click on the document available tab at the top of the advert page on our website.
Closing date: 10am on 3 June 2020
Interview and assessments on: 16 June 2020
It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate.
Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.
Our vision is that everyone has a place to call home and can fulfil their hopes and ambitions.
As a homelessness ch... Read more
Recruiting for a Waking Night Support Worker to join our Young Peoples Service in Hounslow!
GBP 22,928 per annum, 40 hours per week, plus 25 days Annual Leave, Pension Scheme, staff discounts, healthcare and more.
The young people's service in Hounslow supports young people with medium to high and complex needs including looked after children, care leavers and teenage parents across 6 sites. Support is provided by support workers and specialist workers, aiming to achieve the very best outcomes including tenancy sustainment, ETE, enhancing life skills, managing mental health and emotional wellbeing and a successful move on from the service with greater independence, confidence and resilience.
Job Overview:
Waking Night Support Worker will work in line with person centred risk assessments; support plans and liaises with Support Workers to provide comprehensive handover and partnership working. They will be observant of changes in behaviour and presentations ensuring appropriate actions are taken to document and report changes in support needs of young people.
Waking Night Support Worker will be able to carry out all necessary health and safety actions including light cleaning tasks and work with in policies and procedures. Furthermore they will actively seek out ways to work with the team and stakeholders to improve the experience of young people in the service.
The role requires individuals to work on a rota pattern including weekend working.
Key Responsibilities:
- Ensure the welfare of customers providing emotional and practical support to customers who are in distress, in crisis or require medical assistance such as emergency first aid or the intervention of medical professionals
- Remain calm and professional when dealing with emergencies and incidents following the reporting procedures and completing the required paperwork
- Ability to work empathically and compassionately with customers who present with complex needs such as mental health, substance misuse, safeguarding and physical health support needs
- Ensure the safety and welfare of customers by implementing and monitoring the visitors' procedure, preventing unauthorised access to the service
- Conduct health and safety checks and patrols around the building and exterior reporting repairs and any Health and Safety issues
- To undertake patrols and security checks of the building and exterior, monitoring CCTV, addressing any antisocial behaviour and completing the relevant reports
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Develop and maintain links with all key agencies and service providers in the local community
- Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Provide concise and clear handovers to the team highlighting any incidents or issues during the night and any follow up actions to be completed
- Adhere to Look Ahead's Policies and Procedures
- Engage in learning and development activity to increase knowledge and skills
- Provide day-to-day instruction/supervision of Assistant Support Workers/domestic staff/Personal Support Assistants where appropriate
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
Person Specification:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours
Look Ahead supports around 8,000 people across London and the South East each year. People who for a variety of reasons may need some extra suppor... Read more
Recruiting for a Support Workers to join our Homelessness and Complex Needs Service in Brent!
GBP 22,928 per annum, 40 hours per week, plus 25 days Annual Leave, Pension Scheme, staff discounts, healthcare and more.
Brent Complex Needs supports 112 customers with varied and often multiple support needs including a history of offending, substance misuse and mental health. Customers are supported across four male and 2 mixed male and female sites which cover 24 hour and 9-5 office based site.
Job Overview:
To support customers to manage offending behaviour, minimise risk and promote independent living for when they are integrated back into the community
Key Responsibilities:
- Work proactively to manage the day to day running of the service
- Manage a caseload of customers delivering a person centred support and risk management plan to develop their independent living skills, sustain tenancy in preparation for move on into the community.
- Work closely with Probation services to help support and minimise offending risk to customer
- Work with your team to enhance the local culture within your service and promote best practice working
- Contribute to a positive service environment, ensuring the service is supportive and a place of safety and stability for customers.
- Support customers to undertake domestic tasks, including practical assistance to ensure a high quality living environment that promotes customers' dignity, respect and allows customers to feel safe and welcome in their own home
- Work with customers to promote social inclusion to promote independent living, encouraging customers to maximise their skills and choices
- Involve customers in the design, development and delivery of the service through co-production.
- Report and react to any observations relating to customers welfare
- Proactive development of links with local statutory and voluntary organizations to provide a range of engagement opportunities for customers in the community
- Shift lead, ensuring effective coordination of staff time so that all planned service and customer activities are attended to during the course of the shift
- Maintain a good standard of records as required at the project under the direction of the Managers.
- Engaging in learning and development activity to increase knowledge and skills
- Ensure Look Ahead Health and Safety policies and local protocols are adhered to at all times, to ensure the safety of the customers and premises including responding to maintenance, fire and health and safety issues
- Attend and participate in team meetings and managers meetings
- Competent use of relevant systems, company policies and frameworks
- Adhere to all the policies and procedures of Look Ahead Care & Support plus those specific to the project including any statutory requirements
- Carry out other duties commensurate with the designated role level, as may be deemed reasonable by Look Ahead including working at an alternative patch, if such a need arises
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
Person Specification:
- Enjoys social interaction and the company of others, networks in local business community.
- Approachable and open behaviour.
- Enjoys working as part of a group or team.
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
- Has a practical and logical mind and is naturally well organised.
- Thrives on change and enjoys dynamic diverse environments with an ability to cope positively with challenging and diverse behaviour.
- Is highly motivated and a self-starter.
- Enjoys managing and motivating others.
- Is confident with high levels of self-esteem.
- Is respectful, articulate and sensitive in style of communication.
- Is passionate and enthusiastic about his/her career and job experiences.
- Is motivated towards excellence and improvement of personal performance with a can do attitude.
Look Ahead supports around 8,000 people across London and the South East each year. People who for a variety of reasons may need some extra suppor... Read more
Recruiting for 2 x Support Workers to join our Young Peoples Service in Tower Hamlets!
GBP 22,360 per annum, 40 hours per week, plus 25 days Annual Leave, Pension Scheme, staff discounts, healthcare and more.
Campbell Road Young Peoples Service provides support to over 55 young people in Tower Hamlets with accommodation across 6 sites, dependent on the support needs of the individual. They may have a number of challenging and complex needs including Substance Misuse, Mental Health, Domestic Abuse, Gang Affiliation, Female Genital Mutilation, Sexual Exploitation and Learning Disabilities. The service works alongside Statutory Agencies to provide a holistic support package for our customers.
Job Overview:
Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.
Key Responsibilities:
- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Involving customers in the design, development and delivery of the service
- Empowering customers to ensure they receive the service and benefits they are entitled to
- Encouraging and enabling tenants to pay their rent and ensure that rent accounts are managed effectively
- Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Day to day instruction/ supervision of Assistant Support Workers/domestic staff/ Personal Support Assistants where appropriate
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
Person Specification:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours
Look Ahead supports around 8,000 people across London and the South East each year. People who for a variety of reasons may need some extra suppor... Read more