Entry level and Temporary jobs
About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Crisis Skylight London. Homeworking can be considered for one day a week in line with Crisis’ Hybrid Working Policy.
Contract: Fixed term contract until end of October 2026
It is an exciting and important time to be joining us at Crisis. We work with thousands of people across England, Scotland, and Wales so they can leave homelessness behind for good. We have recently adapted the way our services work to maximise our impact in ending homelessness. We have increased our capacity to work with people one to one and strengthened our ability to support those people facing the most barriers to preventing or ending their homelessness.
We offer people who are homeless or at risk of becoming homeless housing and benefits advice, 1-2-1 coaching, advocacy, courses and peer group sessions alongside practical services of showers and laundry for street homeless.
About the role
As an Engagement and Assessment Worker, you will be part of Crisis Skylight London’s Engagement and Assessment Team, providing a high quality, non-judgemental and safe service to individuals who approach our Skylight Centre. Engagement and Assessment Workers are the first point of contact for a range of enquiries from people who are experiencing homelessness for the first time, individuals with complex and multiple needs, visitors, volunteers, and supporters. You will be providing information about Crisis’ services, delivering a high-quality triage and assessment service, and offering Information, Advice and Guidance (IAG) on local homelessness and other related services. You will also manage a small caseload.
Crisis uses a case management approach, and the successful candidate will attend case management meetings, reflective practice, and team meetings. You will also work collaboratively with external partners and Crisis Skylight London’s Coaching and Learning Teams.
About you
To be successful in this role you will have:
- Experience of working with homeless or other vulnerable groups and understanding of the importance of respecting confidentiality, showing empathy and sensitivity, and working in a boundary way.
- Experience of assessing presenting needs and working in a Psychologically Informed Environment, and in a way that ensures that members with all levels of need can access the service.
- Excellent customer service skills with a commitment to delivering the highest standard of customer care and high quality IAG.
- Good knowledge of homelessness, housing and welfare legislation and Safeguarding procedures.
- Strong interpersonal skills including effective written and verbal communication skills and ability to deal with challenging situations with a calm approach.
- Ability to manage a caseload, and successful relationships with external service providers and partners.
- Good working knowledge of Microsoft Office Applications (Word, Excel, Outlook, Teams)
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
- Enhanced maternity, paternity, shared parental, and adoption pay
- Wellbeing Leave to be used flexibly and more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 23 November 2025 at 23:59
Interview date and location: Friday 5 December 2025 (in-person) at Crisis Skylight London, 50 – 52 Commercial Street, E1 6LT
Interview process: Competency-based interview and interview task to Case Study sent to shortlisted candidates prior to the interview
AI in job applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Thank you!
Job Purpose:
Assisting in the resettlement of vulnerable refugees and Afghan evacuees through the provision of advice, guidance, and support.
Key Responsibilities:
Direct Support for Refugees
- Facilitate initial reception and orientation.
- Provide advice on benefits, housing, health, education, and employment.
- Accompany individuals and families to appointments.
Promoting Integration and Independence
- Encourage engagement in community activities.
- Foster empowerment through supportive relationships based on mutual respect and trust.
- Liaise with local authorities and services for smooth registration and referrals.
- Collaborate with stakeholders to ensure access to mainstream services.
Community Engagement and Awareness
- Work with local voluntary and community organisations to foster a welcoming environment.
- Deliver awareness sessions about resettlement schemes to stakeholders.
Monitoring, Evaluation, and Development
- Participate in reviews and development of the resettlement scheme.
- Contribute to monitoring and evaluation processes.
Team Contribution
- Engage in team meetings, staff training, and organisational events.
Person Specification:
Essential Criteria:
- Emotional Intelligence & Compassion in Action:
- Understands the importance of recognising and managing emotions in oneself and others.
- Recognises the value of care and commitment to making a positive impact in relationships and the community.
- Personal Growth and Empowerment:
- Acknowledges the importance of feedback and personal growth with a willingness to learn.
- Understands the importance of providing others with support to make decisions and grow.
- Organisational Skills:
- Manages tasks efficiently, prioritises effectively, and operates professionally in high-pressure situations.
- Understands the importance of prioritising workload and meeting deadlines under pressure.
- Technical Knowledge:
- Has basic knowledge of email and Microsoft Office tools, with limited practical experience.
- Understanding Refugee Needs:
- Demonstrates knowledge of and sensitivity to refugee and asylum seeker needs, actively supporting their wellbeing and empowerment.
- Adaptability and Problem-Solving:
- Recognises the importance of adapting to change and managing multiple tasks.
- Recognises issues and seeks guidance to contribute to potential solutions.
- Communication and Collaboration:
- Understands the importance of effective communication and collaboration with stakeholders.
- Ethics and Inclusivity:
- Understands the importance of ethical behaviour and maintaining confidentiality.
- Recognises the value of cultural diversity and the importance of inclusivity.
- The right to work in the UK.
- Full UK Driving licence and access to your own transport.
Desirable Criteria:
- Previous experience working with refugees and asylum seekers.
- Experience of working with families and children.
- Experience in delivering workshops or community events.
- Fluency in a relevant community language.
Other information:
As part of the recruitment and selection process Upbeat Communities will take up two references.
The post holder will be required to undertake an enhanced DBS check.
Please note that in most cases we would expect a new employee to start at the lower end of the salary range listed above (unless an applicant has specialist experience in a comparable role working with refugees and asylum seekers).
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Registered Charity
11 - 20
Empowering individuals and families to thrive as they rebuild their lives.
The client requests no contact from agencies or media sales.
Thank you!
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life.
Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK.
We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.
We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.
Responsibilities and Person Specification:
As Policy Officer you'll use your expertise to influence change on key areas, including housing, household costs and income. You'll investigate complex policy areas and translate these into engaging and accessible content for reports and briefings to build a compelling evidence base to directly impact national policy. You will conduct vital qualitative and quantitative research, ensuring our policy positions are robust and informed by real-life experiences, speaking directly to older people in financial hardship. You will also have opportunities to work with a range of external stakeholders to develop and advocate for our key policy calls.
You will have experience of conducting research and producing high-quality written analysis, with excellent written and verbal skills to effectively tailor information for different audiences. You will be able to apply your existing understanding of public policy, policymaking processes and advocacy to create positive change. You'll need experience of building strong working relationships with diverse internal and external stakeholders. Above all, you will have a genuine passion for our cause!
For full details on the role and requirements, please review the job description and person specification. If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway.
This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9-day fortnight. We also are open to this role being worked on a part-time basis on a minimum of 28 hours per week. It is a fixed term contract for up to 12 months.
What it’s like to work at Independent Age:
We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.
We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.
We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working.
You can find out more about what it’s like to work at Independent Age by visiting our Careers page.
Application Process:
To apply, please visit our website and submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).
To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name.
Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS will be required for this role.
Closing Date: Sunday 16th November 11:59pm
Planned Interview Dates: Wednesday 26th – Thursday 27th November
Registered Charity
101 - 500
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.
As the UK’s leading university access organisation, our staff team is helping over 60,000 young people each year at its 46 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.
We are looking for graduates who will enjoy working each day with young people and who will thrive in a frontline, community-based, fast-paced and rewarding role.You will be taking up a fixed-term contract as a part-time Education Worker at our centre in Newcastle.
The role at a glance
Contract: Part-time (11.25 hours per week), fixed-term until July 2026
Start date: January 2026
Working hours
11.25 hours per week across 1.5 days
Education Workers are based at one of our IntoUniversity learning centres and work directly with young people, schools and families on a daily basis. It is therefore not a hybrid role and is based full-time in our centres.
Location
IntoUniversity Newcastle East
The role requires intermittent travel in your region (usually within the day) this can involve journeys times of 1 hour+. Occasional travel out of your local area e.g. to London is also required, this may include overnight stays.
Salary
£28,250 per annum (pro rata)
Staff benefits
- Employer pension contributions of 6% (and up to 8% after two years)
- Year round ‘early finish’ Fridays at 4.30pm
- Summer working hours (finish at 1pm on Fridays for six weeks in the summer), pro-rated for staff joining after January in the same year
- Employee Assistance Programme including access to wellbeing and legal support
- Life Assurance scheme with Aviva including SmartHealth service with access to 24/7 online GP appointments
- Interest-free new starter loans of up to £1,000
- Cycle to Work Scheme and Travelcard Loan Scheme
- Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
- Staff in FOCUS – rewards, competitions and prizes across the year
What could my day look like?
The Education Worker role is a frontline, fast-paced and rewarding role where no two weeks will look the same. A typical day will have different activities, possibly spread between the IntoUniversity centre, partner schools and the offices of a corporate partner.
In the morning, you might be setting off with resources to run a workshop for sixth-form students in their secondary school. In the afternoon you may be setting up the classroom ahead of running Primary Academic Support for young people in your IntoUniversity centre. On other days, you may be travelling to a corporate partner to run a business simulation workshop for 15 year-olds or leading a group of final year primary school students on a campus visit for their graduation.
As an Education Worker, you’ll always be delivering the programme as part of your centre team, which means that any delivery is always a team effort.
Registered Charity
101 - 500
IntoUniversity provides local learning centres where young people are inspired to achieve.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.
As the UK’s leading university access organisation, our staff team is helping over 60,000 young people each year at its 46 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.
We are looking for graduates who will enjoy working each day with young people and who will thrive in a frontline, community-based, fast-paced and rewarding role.You will be taking up a fixed-term contract as a part-time Education Worker at our centre in Bradford.
The role at a glance
Contract: Part-time (18.75 hours per week), fixed-term until July 2026
Start date: January 2026
Working hours
18.75 hours per week across 2.5 days
Education Workers are based at one of our IntoUniversity learning centres and work directly with young people, schools and families on a daily basis. It is therefore not a hybrid role and is based full-time in our centres.
Location
IntoUniversity Bradford East
The role requires intermittent travel in your region (usually within the day) this can involve journeys times of 1 hour+. Occasional travel out of your local area e.g. to London is also required, this may include overnight stays.
Salary
£28,250 per annum (pro rata)
Staff benefits
- Employer pension contributions of 6% (and up to 8% after two years)
- Year round ‘early finish’ Fridays at 4.30pm
- Summer working hours (finish at 1pm on Fridays for six weeks in the summer), pro-rated for staff joining after January in the same year
- Employee Assistance Programme including access to wellbeing and legal support
- Life Assurance scheme with Aviva including SmartHealth service with access to 24/7 online GP appointments
- Interest-free new starter loans of up to £1,000
- Cycle to Work Scheme and Travelcard Loan Scheme
- Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
- Staff in FOCUS – rewards, competitions and prizes across the year
What could my day look like?
The Education Worker role is a frontline, fast-paced and rewarding role where no two weeks will look the same. A typical day will have different activities, possibly spread between the IntoUniversity centre, partner schools and the offices of a corporate partner.
In the morning, you might be setting off with resources to run a workshop for sixth-form students in their secondary school. In the afternoon you may be setting up the classroom ahead of running Primary Academic Support for young people in your IntoUniversity centre. On other days, you may be travelling to a corporate partner to run a business simulation workshop for 15 year-olds or leading a group of final year primary school students on a campus visit for their graduation.
As an Education Worker, you’ll always be delivering the programme as part of your centre team, which means that any delivery is always a team effort.
Registered Charity
101 - 500
IntoUniversity provides local learning centres where young people are inspired to achieve.
The client requests no contact from agencies or media sales.