Social Care/Development Jobs
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you have a desire to end loneliness and improve the wellbeing of older people? Are you familiar with the Greenwich borough and the struggles of its older residents?
We have an opportunity to work on a new project as our Befriending Development Coordinator.
You will work closely with Greenwich residents aged 50 years + and other relevant stakeholders to enable a programme of services, events and activities which seek to improve their health and wellbeing. It will target those who are lonely, isolated, and living in disadvantaged parts of the borough.
This post is based in our offices at Sherard Road in Eltham but will involve work across the borough of Greenwich so the ability to travel easily is important.
If you possess these skills and want to be part of a rewarding project we would love to hear from you. Further information about the post and application forms can be found on our website.
The client requests no contact from agencies or media sales.
This is an opportunity to join Refuge as a Service Manager to support women and children who are impacted by domestic abuse and other gender-based crimes. In this role you will provide line management and support to staff who work with and help women and their children who have experienced domestic abuse and are staying in our Lambeth refuges. Our Lambeth refuges are culturally specific services for women and children of African and Caribbean heritage. This will include providing supervision on complex casework issues such as child protection, overseeing operational emergencies and ensuring high standards of casework.
Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. This role will also require an enhanced DBS check.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Support Worker to join our Mental Health service in Lambeth.
£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel valued? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Lambeth Step Forward Recovery Cluster is an accommodation based service, set across Lambeth including hub sites situated in Brixton and West Norwood. The service provides care and support to over 60 customers living with enduring long term mental health. We also provide a service for two short-term post hospital discharge schemes for customers, who need support following hospital admission.
The role of our Support Worker play's a crucial role in fulfilling our customers expectations, making a positive difference and where appropriate supporting customers to step down to a lower level of support. Our Support Worker's are guided and mentored by 2 team leaders alongside a Contract Manager and as part of the team you will be developing and sustaining a good quality service to all our customers. An essential part of this role involves developing good partnership working with a range of professional's and maintaining excellent record keeping in line with our compliance management. More importantly, you will be required to oversee support planning, updating Risk Management Plans, and Keyworking. Applicants will need to be pro active and support our customers to enhance their lives.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
- Undertake key-working responsibilities for a caseload assigned by Management staff
- Meet customers regularly for support sessions, providing emotional and practical support
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
- Develop support plans with customers to identify their goals, ensuring a person centred approach, enabling the customer to establish positive change
- Support customers to take care of their living environment, providing emotional and practical support to ensure customers enjoy a high quality accommodation
- Develop and maintain links with all key agencies and service providers in the local community
- Support customers to apply for benefits and manage their bills. Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
- Adhere to Look Ahead's Policies and Procedures
- Engage in learning and development activity to increase knowledge and skills
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, join in local activities to encourage customer involvement
- Approachable and open to others
- Enjoy working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible in work roles
- Open to feedback and good insight into self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused and enjoys helping people
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full job description.
Citizens UK
Citizens UK is a people power alliance of diverse local communities working together for the common good. Our mission is to develop leaders, strengthen civic organisations and make change. Our 550 member communities are deeply rooted in their local areas and connect every day to the lives of hundreds of thousands of people. Through the method of community organising we enable people experiencing powerlessness to develop their leadership and come together with the power and strategy to make change.
This leads to hundreds of neighbourhood improvements - from zebra crossings outside primary schools to renovated public toilets in cemeteries. And it leads to some of the biggest campaign impacts in the UK, such as winning over £2 billion of wages through the UK Living Wage campaign, securing a legal cap on the cost of credit to control exploitative lending, and ending the detention of children for immigration purposes. We enable local campaigns to grow into large-scale social change projects such as the Living Wage Foundation, Parents and Communities Together (PACT), Sponsor Refugees, and Refugees for Justice, that form an integral part of our theory of change. The most prominent of these is the rapidly growing Living Wage Foundation with a network of over 14,000 accredited Living Wage Employers across the UK.
South London Citizens
South London Citizens is a thriving chapter with a growing team of ~18 organisers and project staff. We are building the power of communities in South London through borough alliances (in Greenwich, Lewisham, Southwark, Lambeth, Wandsworth, Merton, Croydon) and the wider region by developing community leadership and supporting people to take action on what matters most to them. Over the past three years, we have worked in partnership with mental health trusts to deliver a pioneering organising project, South London Listens (SLL), to prevent mental ill-health, and more recently with wider South London NHS leaders to take action on a range of issues (from low wages to housing conditions) that impact our communities’ health.
Purpose
We are looking for two Associate Organisers to join our thriving and dynamic team in South London building the power of local communities. These roles will support local organising, and have a specific focus on health and living wage organising.
In this exciting and innovative role, you will work with community organisations, including faith institutions, schools, universities, and community groups. Your primary responsibility will be to
1. build ‘Be Well’ teams to support the wellbeing of their communities, as part of the South London Listens partnership;
2. find and develop new community leaders within their organisations; and
3. take action to tackle the social determinants of health inequality (e.g. lack of migration status, racism, housing conditions, low wages and precarious work).
One or both of the roles will also include specific organising with low paid workers to lead the fight for a real living wage and living hours.
With your passion, energy, and commitment to democracy, you will support communities to build the power they need to win justice and make a real and lasting impact. Join us in the fight for a healthier and more equitable future for South London.
A central focus of an Associate Organiser is their own development: learning the craft of Community Organising under the guidance of an experienced Community Organiser. An Associate Organiser is working towards becoming a competent practitioner of the craft of broad-based community organising methodology, and focuses on the building of relational power, the recruitment and retention of dues-paying institutions, the development of leaders, the strengthening of member institutions, leader-led public actions, and the winning of systemic change. Your learning and development will be paramount in the first few months as the responsibilities given to your experience and skills develop.
We encourage you to apply even if you don’t feel like you fit all the criteria. We are particularly interested in people who are angry at issues of injustice, who have demonstrated taking action on that in some way, who can communicate effectively, who can build relationships of trust with a diverse range of people, and who believe in the capacity of ordinary people to make extraordinary change! We are less interested in whether you understand every word in the responsibility list below or whether you have worked as a professional organiser before. You are also encouraged to reach out if you have any questions about whether you might be suitable for the role.
Main Responsibilities
Working as an Associate Organiser in South London for Citizens UK your main responsibilities will be to:
Grow and deliver on the priorities of South London Listens and our broader Health organising
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Build and support new Be Well Hubs in a range of institutions in your allocated boroughs. Including identifying new institutions, delivering training, and supporting them once they are established.
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Work with other organisers to deliver on the priorities identified by communities that are part of the South London Listens project
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Ensure reporting and capturing of stories of the South London Listens project are captured and shared to celebrate and grow the project.
At least one of the roles includes supporting our organising efforts for more just work and wages
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Identify and develop worker leaders
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Take action with South London Citizens leaders to increase the number of living wage and living hours employers in London
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Develop and deliver community organising training for worker leaders
Build relational power to further the goals of CUK
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Actively participate in the development of a comprehensive power analysis appropriate to the desired sphere of influence for each project/assignment
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Establish working relationships with identified leaders and demonstrate ability to move them into action, including as part of the wider alliance; taking the initiative to establish new relationships as required
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Conduct one-to-ones to develop relationships with leaders and understand their concerns.
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Tell a wide range of Community Organising stories effectively to influence others and achieve CUK’s goals
Identify and develop relational leaders prepared to act with others for the common good
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Identify and discern actual and potential leaders with the passion and ability to drive change in their borough alliance and through South London Listens.
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Proactively create opportunities for leaders to develop, in particular tertiary or new leaders; nominate for training on the core taster curriculum and Be Well Hubs training.
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Successfully deliver workshops in local institutions, South London Citizens community organising introductions and Be Well training.
Strengthen institutions and develop Broad Based Organisations
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Ensure good understanding of the basic interests and traditions of typical member institutions
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Organise a small cluster of up to 5 standard member institutions or 1 strategic partner to work together for the achievement of common goals
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Support pre-existing core teams and create/develop new core teams to provide leadership at local level and in South London Listens
Support leaders through the Cycle of Action in order to create change
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Support member institutions and Be Well Hubs in running listening campaigns
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Organise neighbourhood actions; demonstrating increasing independence in working without the need for close supervision
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Take the lead in supporting groups of leaders through the cycle of action on neighbourhood issues; aiming to achieve neighbourhood and health wins
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Evaluate the effectiveness of actions; demonstrating ability to incorporate lessons learned into future actions
Contribute to CUK’s financial viability through effective fundraising & financial management
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Contribute to fundraising to the value of at least £20,000 per annum through one or some of the following:
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WWritinge regular updates on the work to be shared with the funders and maintain a healthy relationship with them
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Recruit new dues paying institutions; work together with a more senior Organiser to negotiate annual membership fees and letters of understanding
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Liaise with the Finance & Operations team to update the membership database and ensure timely invoicing and fee collection
Contribute to effective teamwork and live out our ‘Inclusion’ value
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Be proactive concerning personal professional development and wellbeing: i.e. by reading widely, developing a healthy work-life balance and demonstrating ability to reflect on own organising craft & improve on self-identified weaknesses
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Demonstrate ability to work effectively with colleagues and participate in a team
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Produce all required reports and follow CUK’s procedures on time and to the required standards
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Contribute towards an inclusive environment for all colleagues and community leaders, so that our spaces are a place where all are able to participate
Participate in the development of the craft of Community Organising and play a role in the Guild of COs
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Schedule an average of at least three 1-2-1 relational meetings into your daily schedule as a core part of your professional practice
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Commit 10 working days per annum (pro rata) to the preparation, delivery, and evaluation of Citizens UK National Community Leadership Training or other local or regional trainings or other activities organised by the Learning and Innovation team.
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Participate in a Guild Team and help it develop as a Community of Practice that enables Organisers across the UK to develop their skills and experience.
Personal Specification
(D) Desirable, (E) Essential
EXPERIENCE
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Previous campaign experience (D)
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Evidence of having acted in a leadership role with peers or in local community activities (e.g. within a faith institution or clubs/societies) (E)
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Experience of project management; evidence of having delivered work on time and to standard (E)
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Able to demonstrate previous experience of ‘learning by doing’ in a work or project environment; evidence of being open to feedback and comfortably coachable (E)
KEY SKILLS AND KNOWLEDGE
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Ability to speak additional languages, especially Spanish for one of the roles (D)
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Excellent interpersonal awareness – ability to listen well and appreciate a viewpoint or opinion that is different from one’s own (E)
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Excellent concern for impact – ability to adapt own behaviour to address the needs or concerns of someone else (E)
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Good communication skills – able to speak with conviction and passion; and to make a logical argument (E)
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PERSONAL QUALITIES & VALUES
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A self-starter with ability to take initiative and work independently (E)
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A passion for justice (E)
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A positive enthusiasm for working with faith congregations, trade unions, schools, and other community organisations (E)
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An interest in and experience of politics and public life (E)
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Able to work in a team (E)
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Willingness to work within accountable relationships (E)
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Self-motivated and adaptable (E
The successful applicant will be required to undertake a satisfactory Enhanced DBS check. DBS checks are renewed on a 3-year cycle.
Interviews are planned to take place on Wednesday, 12th June (subject to change).
Please note this is a 12-month fix term contract with a possibility to extend, funding permitting.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
ABOUT US
Our ESOL service was established in 2017 and now runs 5 days per week and offers English lessons for resettled refugees and an English Club with an emphasis on learning skills for integration into UK society. We are a growing team of ESOL tutors and creche teams providing training to help refugees and their families to resettle in Bedford Borough and Central Bedfordshire.
SUMMARY OF POST
The ESOL Creche Deputy is a qualified childcare professional able to deputise and support the ESOL Creche Team Leader. You perform a key role caring for children, maintaining a high-quality, stimulating learning environment and imparting your knowledge and skills to others. You are a creative and reflective leader able to implement new ideas and use a range of strategies to continually improve practice. You will also be expected to hold a minimum NNEB/NVQ Level 2 in Children’s Care Learning & Development, or equivalent qualification and will have experience of working with pre-school age children. Clean driving license and access to a car are essential for this role. Creche operates 9.30am-2.30pm. Staff meetings will take place outside these hours.
Reports to: ESOL Creche Team Leader.
Key Internal Relations: Refugee and Migrant Services: Support Team, ESOL Tutors and ESOL Coordinator.
Key External Relations: Venue contacts and clients.
You will also be expected to hold a minimum NNEB/NVQ Level 2 in Children's care, learning and development, or equivalent qualification and will have experience of working with pre-school age children.
MAIN DUTIES AND RESPONSIBILITIES
- To contribute to the creation of a safe, welcoming, and inclusive environment for all children.
- To deputise for the ESOL Creche Team Leader, ensuring that the room is set up appropriately, prior to the children arriving.
- At the end of the session, ensure the room is packed away and returned to the same condition as when you arrived.
- To assist in the development of the Crèche’s policies and procedures in accordance with EYFS standards.
- To be aware of the Crèche’s policies and procedures and ensure these are adhered to.
- To be responsible for the welfare of all children in your care, organising systems to ensure consistent, high-quality care.
- To be vigilant and protect children from harm or abuse, reporting any concerns immediately – in accordance with child protection and whistleblowing policies.
- To deploy staff and resources effectively, maintaining ratios in the room.
- To reflect on practice and routines, tailoring them to meet the individual needs of each child throughout the day.
- To lead planning and the provision of a stimulating range of age-appropriate activities and ensuring your room is well-resourced and creatively set-up.
- To lead observations and the assessment of children’s learning and development ensuring records are kept up to date, are of a high standard and are shared effectively.
- To work in partnership with all parents/carers, building and maintaining relationships that encourage trust, open communication, and involvement in Crèche life.
- To contribute to the effective recording and resolution of any complaints or investigations, always ensuring confidentiality.
- To be professional and a good role model to the children and other staff members, always.
- To work flexibly as part of the larger team, assisting and supporting colleagues wherever required, to ensure the smooth running of the organisation.
- To cooperate and work effectively with the Refugee Support team, taking on additional responsibilities/duties and positively promoting developments in policies and procedures to team members.
APPLICATION PROCESS
- Click the link to ‘Apply’ and follow the instructions under the ESOL Creche Deputy role on our vacancies page.
- Applications should consist of a CV and a letter of application.
- Closing date for Applications is 17th May 2024
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Citizens Advice Hertsmere is a great place to work, with a friendly and supportive team. We are looking to take on a Debt Caseworker to join our small debt advice team. You will be providing advice to clients supporting them through the debt advice process, including dealing with emergencies, income maximisation, budgeting advice and ultimately helping with a debt strategy.
You will need to:
- Prepare and present cases to the appropriate statutory bodies
- Negotiate with third parties in writing and on the telephone
- Act for clients where necessary by calculating, negotiating, drafting or writing letters and telephoning
- Be numerate and able to analyse data and draw conclusions
- Have good communication and IT skills
Role purpose
To deliver an excellent quality debt advice service to clients, with due regard to the aims, policies and procedures of the organisation and service, working within a client focussed and responsive team.
About Us
Citizens Advice Hertsmere (CAH) is an independent local charity and a member of the national Citizens Advice network. We deliver high-quality advice across Hertsmere and campaign on issues that matter to residents. Our primary office is in Elstree with outreach locations in Bushey and Potters Bar.
Our staff and volunteers supported clients with a wide range of issues including benefits, debt, employment, housing, relationship, and consumer issues. We provide our advice face to face, telephone, and email.
We are a forward-thinking organisation, committed to continually improving, expanding, and developing our services to better serve our local community.
We are a friendly, supportive team, and we are looking for another person to strengthen our debt team. There are opportunities for progression within our service and we encourage and support our staff to achieve their potential. We believe that what we do matters.
This is an exciting opportunity to work as a refuge worker within a refuge service, supporting women and their children fleeing domestic abuse. Your responsibilities will include supporting and advocating for women and children, taking part in the on-call rota, managing day to day running of the refuge; health & safety, safeguarding and supporting the service and deputy manager.
Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. As part of this role, you will be required to participate in an out-of-hours on call rota. An enhanced DBS will also be required for the successful applicant.
The client requests no contact from agencies or media sales.
This is an exciting opportunity to work as a refuge worker within a refuge service, supporting women and their children fleeing domestic abuse. Your responsibilities will include supporting and advocating for women and children, taking part in the on-call rota, managing day to day running of the refuge; health & safety, safeguarding and supporting the service and deputy manager.
Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. As part of this role, you will be required to participate in an out-of-hours on call rota. An enhanced DBS will also be required for the successful applicant.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Groundwork South employs teams of Water Efficiency Advisors to deliver ‘in-home’ water efficiency visits with the aim of helping people to save water in increasingly ‘water-stressed’ parts of the South of England.
Water Efficiency Advisor
Ref: WEA0424
Contract: Fixed Term Contract – 31st March 2025
Salary: £24,440 per annum
Hours: 37.5 hours per week
We have a number of Advisor positions available delivering projects across the following areas: London, Bedfordshire, Berkshire, Buckinghamshire, Dorset, Essex, Hertfordshire, Kent, Somerset, Surrey & Wiltshire.
Summary of role:
As a Water Efficiency Advisor, you will be visiting residents who have requested a free water-saving visit, to help them better understand their water use in their home and how this can be reduced through simple behaviour change measures. You will also offer and install a range of water saving measures, which are easy to fit but can also have very significant water savings over time.
What’s needed:
- Excellent communication skills and the ability to speak and relate to a wide customer base, tailoring messages to the audience.
- Full Clean UK driving licence, you will be provided with a work vehicle which must be driven in accordance with company policy.
- This role is subject to the appropriate level of Criminal Records Check via the DBS based on the eligibility criteria and contract requirements.
In return we offer you:
- A competitive salary
- Generous holiday entitlement of 25 days per annum plus public holidays
- Health Cash Plan and 24-hour online access to a GP
- PERKS scheme – such as discounted gym membership and shopping discounts
- Employee Assistance Programme - including mental health helpline and face to face counselling.
- Salary sacrifice schemes including cycle to work and pension contributions
- Family friendly policies to support work/life balance with time off in lieu for out of hours activities
- Business travel expenses
We are a creative, committed, and enthusiastic organisation with a great track record of project development, fundraising and delivery, so there are always opportunities to grow and develop your role within our friendly team.
Groundwork South
Groundwork South works with communities across the south of England to transform their lives and the places where they live. We have been at the forefront of social and environmental regeneration for over 25 years, and today we have a simple mission: to create better places, improve people’s prospects, and promote greener living and working.
We are passionate about creating a future where every neighborhood is vibrant and green, every community is strong and able to shape its own destiny, and no-one is held back by their background or circumstances. This vision drives the work that we do. Each year we deliver over 100 innovative projects, tackling the biggest issues facing our communities and creating real and lasting, positive change.
Closing date for applications: 31st May 2024
Interview date: Will be scheduled as and when we receive applications
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Appointment to this role is subject to a basic DBS check through the Disclosure and Barring Service (DBS).
Groundwork South is an equal opportunities employer and welcomes applications from all members of the community.
No agencies please.
Cranstoun is an independent charity and leading provider of specialist treatment, harm reduction and recovery services to those affected by drug and alcohol use. This is an exciting opportunity to become a part of our high performing psychosocial drug and alcohol service in HMP Birmingham.
We provide a range of services for those affected by drugs and alcohol. Our skilled and compassionate people work closely with services users to change and save lives. We combine proven expertise in treatment and recovery with innovative approaches and actively involve those we help in improving the design of the services we provide.
You will be based in our psychosocial team working with adult males (over 18 years old). You will be responsible for delivering a range of elements of our substance misuse work including case management, assessments, care planning, the delivery of one-to-one interventions to include harm reduction and motivational work, group work, and engagement support as well as other associated duties. You need to be committed supporting clients to make positive changes in order to prepare them for release into the community, and you will arrange continuity of care. You will work in collaboration with the clinical team and integrated working is a key element of this role. You will work within the prison setting and contribute towards the wider drug strategy.
Having experience of supporting people with complex health needs including substance misuse, you will bring knowledge and commitment to deliver drug and alcohol treatment. You will have a non-judgemental attitude and a desire to support the lives of our service users to be healthier and safer by delivering a high-quality service.
Experience of working with drug and alcohol misuse and individuals is essential. You will be a competent communicator, with the ability to work independently and be comfortable and enthusiastic, both with the highlighted client group and working in partnership with other service providers. Previous experience or knowledge of working with clients on opiate replacement treatment, and/or involved in the criminal justice system will be advantageous.
All posts are subject to an enhanced DBS Disclosure.
Please note we are unable to accept CVs.
This position is part of rolling recruitment and therefore has no closing date.
We are an inclusive employer, committed to promoting equality and diversity in all areas of our work.
We're looking for three kind, compassionate and resilient Support Worker to join our Mental Health service in Ealing.
£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel valued? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Oaklands & St Kilda is a pair of 6 unit supported accommodation mental health rehab services working with young people between the ages of 18-25 who may have experienced a mental health related hospital admission to gain and develop skills for future independent living. The service will support individuals transitioning from Child and Adolescent Mental Health Services to Adult services.
The service forms part of a pair of services supporting up to 12 individuals at any one time across the sites, providing a welcoming and supportive environment for young people across London on a spot purchase basis.
Support workers will manage a number of young people to help them to identify, plan and achieve their goals, develop relationships meaningful to them and achieve greater independence by providing a flexible and individually tailored support package.
This role consists of consists of day time working patterns including early shifts from 8am and late shifts from 2pm. Shifts are 8 hours long and 5 days a week.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
- Building supportive, trusting relationships with young people and creating a positive atmosphere
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
- Co-producing ongoing assessment and management of risks in collaboration with young people with an attitude of 'positive risk taking'
- Providing support with daily living activities, including practical assistance to support young peoples to independent living e.g. budgeting, cooking, establishing a night time routine
- Supporting young people to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
- Assisting in the recording and reporting of customer incidents
- Managing referrals, completing assessments and obtaining and maintaining all relevant paperwork
- Developing productive relationships with partner organisations to improve service outcomes
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
- Involving young people in the design, development and delivery of the service
- Encouraging and enabling tenants to pay their rent and avoid personal debt
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Ability to advocate for young people in different professional and community spaces
- Values working collaboratively with young people to ensure the service best meets their needs.
- An understanding of peoples' contexts and how this might be impacting them their lives and mental health
- Cultural awareness and respect for the many different ways a person might make sense of their experiences and distress.
- We welcome applications from people with lived experience of some of the challenges that this service aims to support with for example, mental health difficulties.
- Plans and encourages involvement in local activities.
- Approachable and open behaviour
- Recognises the value of both 1:1 working with young people and the importance of working working as part of a group or team
What you'll bring:
Essential:
- Up to NVQ Level 2/3 or equivalent or experience supporting young people or people experiencing mental health challenges.
Desirable:
- Experience working in complex mental health environments
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full job description.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This role is a hybrid role within the Children and Families Team which is part of the Wiltshire Domestic Abuse Service, providing support to children and young people that have witnessed or experienced domestic abuse.
The Children and Young Persons Triage Advisor will act as the gateway for all children and young people referrals to the Wiltshire Domestic Abuse Service. Working within an experienced and established team, the Children and Young Persons Triage Advisor will:
- Triage referrals, with a particular focus on children and young people who have witnessed or experienced domestic abuse.
- Conduct risk assessments and offer immediate safety planning advice.
- Respond to safeguarding concerns.
- Signpost victims and professionals to other support agencies where appropriate.
- Provided early intervention support to children and young people as part of triage and welfare calls made.
- Offer specialist domestic abuse advice and support to professionals.
- Making welfare calls to victims who are waiting to start structured support.
- Support as required with co-facilitating in our children and young persons group work provision
In addition, the role requires the building of effective relationships both internally within the Wiltshire Team and externally, supporting a multi-agency approach.
Main Duties and Responsibilities:
Working within the agreed policies, principles and codes of practice of FearFree, the post holder will:
Working with children and young people and risk management:
- Provide a victim focused service, with an understanding of the impact of trauma on children and young people.
- Demonstrate specialist knowledge and understanding of domestic abuse and how this may impact on the children and young people and their wider family unit.
- Provide advice, guidance and support to children and young people who have witnessed or experience domestic c abuse.
- Assess, manage and review risks to service users, colleagues and self, including the use of the dash risk assessment tool and SOAG.
- Make safeguarding referrals where appropriate: including to Children’s Social Care, Adult Social Care, Mental Health crisis teams and MARAC.
- Work directly with individuals or groups as agreed with the Team Manager.
- Safeguard the health and welfare of the children and young people and their families.
- Respond to emergencies and crisis situations including supporting a service user to access a place of safety if appropriate.
- Manage and support service users by telephone with low to medium support needs in line with the agreed values and aims of the service.
- Support as required with co-facilitating in our children and young persons group work provision
- Act as duty worker as part of a rota system. Duty shifts take place in the Trowbridge Office on weekdays between 9 and 5pm.
Team working
- Offer professional advice and support to multi-agency partners.
- Feedback to the Team Manager, Wiltshire Service Manager and/or other Support Workers any information related to the service users support needs or risk issues, and progress on support tasks.
- Work effectively in partnership with multiple statutory and voluntary agencies to enhance service delivery, safety and safeguarding.
- Contribute to effective team working with a flexible and pro-active approach, including cover for other team members’ holiday and sickness.
- Work closely with other agencies, to network with, make referrals to and maintain good relationships with, and be able to disseminate information appropriately.
- Communicate with other staff, as well as the Team Lead and Wiltshire Service Manager, issues related to activities and work undertaken.
Administrative duties
- Help provide a responsive support service with a high quality of customer care.
- Answer the telephone and take messages and referrals, take action on messages and referrals and provide a triage service for all children and young people referrals.
- Assist in the referral process and children and young people follow up calls, contacting other agencies and helping to arrange appointments.
- Assist in the assessment and identifying children and young people for priority allocation
- Update written and computerised records with accurate clear information to deadline, including maintaining details of any special needs required by service users.
- Assist with monitoring and evaluation policies and procedures and producing reports.
Additional tasks and responsibilities:
- Ensure personal safety for self, other staff and service users at all times
- Participate in personal training and supervision opportunities and attend team meetings.
- Carry out other tasks appropriate to the post, which may be identified as the service develops and as agreed with the Team Manager and Wiltshire Service Manager.
- FearFree is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
For a full job description/person specification and to apply, please follow the link provided on this website. There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged.
FearFree is committed to encouraging equality and diversity in the workplace. We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.
The client requests no contact from agencies or media sales.
LGBTQ+ Heritage Project Worker
Responsible to: Communications and Engagement Manager
Hours: Full time 37 hours (job-share considered)
Salary: £23,100
Based: Remote, with direct work in Milton Keynes
Contract: Fixed term for 1 year
Closing Date: Friday 17th May
Q:alliance provides support, information and representation for the LGBTQ+ people who live, work and play in Milton Keynes and Bedford. We have detailed knowledge of the issues and challenges that organisations and individuals face locally. It’s our goal to create more safe spaces and resources to ensure the LGBTQ+ community is well represented and supported.
This exciting new role will help deliver the directives of a history and heritage project funded by the Heritage Lottery. The project will support the erudition of LGBTQ+ heritage in Milton Keynes, advancing local communities’ understanding of Milton Keynes’ LGBTQ+ history and inspiring a commitment to encapsulating, celebrating, and feeling connected through shared heritage. This post will be key to extending our reach into seldom asked communities, as well as securing relationships with founding community members. This role will support our Communications and Engagement Manager to develop safer spaces for LGBTQ+ local communities through collaboration with partner agencies and delivery of LGBTQ+ cultural competency training to a range of stakeholders involved in the wider project.
You will work cross-departmentally and participate in effective monitoring systems to ensure robust reporting.
Main Responsibilities
• Project Development - Develop and implement the directives of the funded project, supporting key partners in their collaboration with Q:alliance. Communicate project aims with communities and stakeholders and establish meaningful engagement in the concept of encapsulating heritage and celebrating differing LGBTQ+ identities in Milton Keynes. Support the gathering of audio histories and the collection and succession of community artefacts through the archive. Evaluate and analyse impact.
• E-book creation – Support the Communications and Engagement Manager on the development of an E-book to capture the outputs of the project, including key heritage findings and personal stories.
• Event coordination – Plan, organise and support the delivery of history clubs in line with the project plan, ensuring accessibility for a wide range of invested community members. Support the curation of associated exhibition events.
• Stakeholder and community engagement – Work with the Communications and Engagement Manager to plan engagement and outreach activities in line with the directives of the funded project. Forge and support enduring relationships with key partners, strengthening our commitment to building an alliance of cross-sector compassionate advocates for the LGBTQ+ community in its diverse forms.
• Training – Support the development and delivery of LGBTQ+ cultural competency training to a range of stakeholders involved in the project.
• Data capture and intelligence - Support Q:alliance’s commitment to sustaining a contemporary data and monitoring mechanism, guaranteeing we can deliver thorough evaluations of our services and competent feedback to our funders and stakeholders on the efficacy of our work.
Skills and Experience Expertise
• Experience of project management and/or community engagement
• Experience of training and/or education delivery
• Excellent planning, organisation and administrative skills
• Experience of the voluntary sector Communication
• A flair for adapting communication techniques dependent on context and audience
• Ability to use negotiating and persuasion skills to resolve issues and spotlight community needs
• Aptitude for inspiring others to engage in community needs-led project directives Behaviours
• Skills in forming constructive working relationships with colleagues and stakeholders at all levels
• A demonstrable track record in effective public engagement
• Passionate about equality and the rights of LGBTQ+ people
• An ability to listen with empathy to the views of communities and team members
• Competence to work on own initiative and demonstrate forward thinking
• Model conduct essential for successful teams, such as reliability, honesty and courage
Desirable
• Event planning experience
• Experience in arts and/or exhibition curation
• LGBTQ+ lived experience
What you’ll bring to the team
You will serve as a prominent point of contact for the LGBTQ+ Heritage Project and encourage long-term advocates of our organisation and the community’s engagement in history, heritage and legacy work. You will elevate the team’s commitment to the funded project, providing concentrated time and resources to ensure its success. You will improve the ways in which our team communicates and responds to the needs of seldom heard members of the LGBTQ+ local community, inspiring innovation in our engagement with heritage concepts.
The Project Assistant will have responsibility for the following documents.
• Heritage Lottery Grantee Monitoring documents and final report
• Monthly reports to the Communications and Engagement Manager
Closing Date: Friday 17th May 2024
Interview Date(s): Thursday 23rd & Friday 24th May
Please note: CVs and Cover Letters will not be accepted for this position. An application form sent to the specified recruitment email address is requested.
To create and nurture a safe and thriving LGBTQ+ community in and around Milton Keynes, where everyone is empowered to be their true selves.
The client requests no contact from agencies or media sales.