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Royal British Legion, Staffordshire (On-site)
£14,850 to £15,078 per annum (for 21 hours)
Posted today
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The Royal Academy of Engineering, London (Hybrid)
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£45,000 - £49,500 per year
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Your Place, Multiple Locations (Hybrid)
£30,205-£32,965 annual salary
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Single Homeless Project, Lewisham (On-site)
Starting at £33,133.12 and rising incrementally to £35,871.35 per annum
Shape how health support is delivered, making sure people experiencing homelessness can access the care they need and stay connected to it
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Single Homeless Project, Multiple Locations (On-site)
Starting at £33,133.12 and rising incrementally to £35,871.35 per annum
Shape how health support is delivered pioneering a vital, human-centred approach making a deep and lasting impact to out clients and systems
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Yorkshire Cancer Research, Multiple Locations (Hybrid)
£28,743.60 per annum
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Muscular Dystrophy UK, London (Hybrid)
£32,000 - £35,000 per year
Join an amazing charity that makes a difference for the more than 110,000 adults and children in the UK with a muscle-wasting condition.
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International Health Partners, Holborn (Hybrid)
£30,500 - £33,000 per year dependent on experience
Would you like to help send donated medicines around the world to those who do not have access to live-saving medicines?
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Ambitious about Autism, Brighton (On-site)
£69,823 per year
We are now seeking an experienced and strategic Deputy Head of College to join our College Leadership Team
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War Child, London (Hybrid)
circa £42,000 per year
Join War Child at the heart of the organisation’s leadership and governance.
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10 Windsor Walk CIC, London (Hybrid)
£28,000 - £30,000 per year
Support the financial management of the organisation and strengthen our internal financial systems of an award-winning CIC.
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First Step Trust, London (On-site)
£55,000 - £65,000 per year
Head of Commercial - Lead growth, social enterprise & VR innovation to create real employment opportunities
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Page 1 of 98
Staffordshire (On-site)
£14,850 to £15,078 per annum (for 21 hours)
Permanent
Job description
About The Role

This is a role with real purpose, where great administration and customer service make a visible difference every day. As Support Services Administrator, you’ll play a key part in keeping business functions running smoothly while helping to deliver a welcoming, professional experience for visitors, supporters, volunteers and colleagues. It’s a varied position that supports a nationally significant organisation and contributes directly to its mission and values.

The Arboretum is the UK’s dedicated year-round centre of Remembrance and is part of the Royal British Legion. At its core, the Royal British Legion is a people focused organisation, made up of individuals committed to doing their very best for others while making the most of the opportunities and experiences we provide.

You’ll be a first point of contact for a wide range of enquiries, providing friendly, efficient customer service primarily by phone and email, with occasional in person support as required. Your work will span core administration, membership processing, record keeping and system support, as well as assisting with internal communications and the smooth delivery of events. You’ll work closely with teams across the organisation, helping to maintain accurate data, consistent processes and high standards of service.

This role is ideal for someone organised, approachable and able to thrive in a busy environment. You’ll enjoy balancing detail focused tasks with people facing responsibilities, spotting issues early and helping to find practical solutions. In return, you’ll be part of a supportive, collaborative team in a unique setting, where your contribution helps ensure, every interaction reflects care, professionalism and respect.

The role is onsite at the National Memorial Arboretum, Burton-on-Trent (DE13 7AR) and is worked Thursday to Saturday, 9:00am–5:00pm, with a one-hour unpaid break each day. Please note: the working hours and days for this role are fixed and non-negotiable. Applicants should only apply if they are fully willing and able to meet this working pattern. As part of the selection process, candidates will be expected to demonstrate their ability to comply with this requirement.

Applicants must also be able to clearly demonstrate how they meet all the essential criteria for this role within their application submission. Applications that do not evidence this will not be shortlisted.

Employee benefits include -

- 28 day’s paid holiday per year (plus bank holidays) pro rata, increasing to 29 days after 2 years and 30 days after 5 years pro rata. Plus, the ability to buy up to 1 working week of additional leave pro rata
- Contributory pension scheme – min 2% employee contribution receives 6% employer contribution up to max of 10% employer contribution matched with 5% employee contribution
- Death-in-service Life Assurance, with a benefit of 3x annual salary
- Employee Assistance Programme
- Reward Hub online benefits platform with extensive offers and discounts

About the National Memorial Arboretum
The Arboretum is the UK’s leading year-round centre of Remembrance and a proud part of the Royal British Legion. Spread across 150 acres, it is home to more than 350 memorials, including the nationally significant Armed Forces Memorial, paying tribute to the service and sacrifice of those who have served and continue to serve our country. The site is also filled with around 30,000 maturing trees and a wealth of wildlife, making it a beautiful and peaceful place to reflect. Each year, the Arboretum attracts around 300,000 visitors, many of whom attend over 200 events held throughout the year.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

National Memorial Arboretum is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Posted on: 01 April 2026
Closing date: 16 April 2026 at 01:00
Job ref: 0909
Tags: Administration