Entry level and Contract jobs

About the Programmes Officer role:
This is your chance to sit at the heart of a pioneering national programme that could reshape how kinship families are supported across England.

As Programmes Officer, you’ll be part of the operational engine behind a complex, high-profile feasibility Randomised Controlled Trial (RCT) – keeping delivery tight, evidence strong and nothing falling through the cracks. If you thrive on pace, precision and being the person who quietly makes big things happen, this might be the role for you. 

Kinship is undertaking a major feasibility RCT of Kinship Connected, a Kinship Navigator Programmes.

This is a complex, multi-partner programme involving funders, independent evaluators, local authorities, internal delivery teams and kinship carers with lived experience.

The Programmes Officer plays a critical role in ensuring the programme runs smoothly day to day. This is a technically demanding, detail-heavy role requiring excellent administration, strong initiative and the ability to anticipate what is needed next.

The Programmes Officer works closely and day-to-day with the Mobilisation and Delivery Project Manager and is a key part of the core delivery spine of the Kinship Navigator feasibility RCT.

The role provides structured operational, administrative and coordination support that enables the Mobilisation and Delivery Project Manager to maintain oversight of timelines, risks, dependencies and delivery quality.

This role requires someone who is comfortable working at pace, highly responsive to direction, and able to anticipate what the Mobilisation and Delivery Project Manager will need next in order to keep the programme running smoothly and evidence-ready.

Please note - we are looking for people who can start immediately ideally. This is due to the nature of the mobilisation and delivery timescales. 

Purpose of the role:
To support the Mobilisation and Delivery Project Manager in mobilising and delivering the Kinship Navigator feasibility RCT through exceptional administration, proactive coordination and anticipatory problem-solving.

You will act as a trusted operational support, ensuring systems, data, documentation and local engagement activity are accurate, well organised and up to date, allowing the Mobilisation and Delivery Project Manager to focus on delivery oversight, risk management and external accountability.

Key responsibilities:

Programme delivery and coordination

• Support mobilisation activities across all workstreams, ensuring actions, documentation and timelines are tracked and followed up.
• Maintain delivery plans, action logs and trackers using Asana.
• Support coordination of onboarding activities with local authorities and internal teams.
• Ensure all operational documents are version-controlled, accessible and kept up to date.
• Flag emerging issues, risks or capacity pressures early, with clear evidence.
  

Local authority engagement and ecosystem mapping

• Coordinate local engagement activity across participating local authorities, including planning, logistics and follow-up for local events.
• Map each local authority’s kinship care ecosystem, including statutory services, voluntary and community organisations, referral pathways and gaps in provision.
• Maintain accurate, up-to-date local authority profiles and ecosystem maps.
• Ensure local intelligence is captured consistently and stored accessibly using agreed systems (e.g. Notion).

Outreach and local marketing support

• Support outreach and engagement activity by helping develop programme-specific marketing and engagement materials, working with the Marketing and Communications team to ensure alignment with Kinship’s brand and messaging.
• Adapt and manage local collateral for each participating local authority, ensuring materials are accurate, up to date and easy to use.
• Maintain clear version control and accessible storage of outreach materials, incorporating feedback from local partners where appropriate.
• Use Canva, Padlet and other agreed tools to adapt and produce local materials for events, Communities of Practice and local authority engagement.

Communities of Practice support

• Provide operational support to the Head of Programmes in coordinating Communities of Practice in each participating local authority.
• Support scheduling, logistics, materials and follow-up actions.
• Capture learning, actions and insights clearly and consistently.
• Support translation of local learning into insight for programme improvement and future scale-up.
  

Administrative excellence and anticipation

• Deliver a consistently high standard of administration across the programme.
• Maintain clear, structured and accurate records across all systems.
• Anticipate upcoming needs, deadlines and risks, taking initiative to address them early.
• Proactively prepare information, materials and updates without needing to be prompted.
• Act as a reliable operational anchor, ensuring nothing falls through the cracks.
• Anticipate the information, updates and preparation the Mobilisation and Delivery Project Manager will need to manage delivery effectively.
  

Data, systems and technical delivery

• Maintain accurate and timely data entry across Salesforce and related systems.
• Support data quality checks and evaluator requirements.
• Use Asana, Salesforce, Notion and Canva confidently and fluently.
• Support documentation, manualisation and knowledge management.
• Ensure systems are used consistently and to a high technical standard.

Coordination, reporting and communications

• Coordinate meetings, agendas, notes and follow-up actions.
• Support preparation of dashboards, updates and reports.
• Ensure information is shared clearly, accurately and on time.

How to apply:
Please apply for the role of Programmes Officer by sending a tailored CV and responding to these 4 questions below in the online application process. Please read the guidance notes in the job pack. 

Closing date is 9.30am on Weds 4 March, with interview in person on Tues 10 March 2026. 

1. Alignment to Kinship and the role: Why do you want to work for Kinship? And what can you bring to this role (think about the job specification)  

2. Programme coordination and administration: Tell us about a time you supported the delivery of a complex programme or project. What were your specific responsibilities, and how did you keep work organised and on track?  

3. Initiative: Describe a time when you spotted a potential issue, gap or risk before it became a problem. What did you notice, what action did you take, and what was the outcome? 

4. Digital systems and learning new tools: Give an example of a time you had to learn a new digital system or tool quickly to support delivery. What was the context, how did you learn it, and how did you use it in practice? 

What we offer you:

• Flexible working - we understand how important it is to balance family and work life.
• ​30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown)
• Employee Assistance Programme (24/7 confidential advice line and counselling)
• Charity Worker Discounts. 

Are you looking for a new Challenge?

Do you have experience of working within drug services and with volunteers?

Do you have relevant experience? This might be alcohol, injecting drug use, viral hepatitis or other liver disease. Have you supported anyone who has?

We are looking for self-motivated individuals who like to be part of a team but equally can work on their own. The post holders must have a desire to make a difference in promoting hepatitis awareness & liver health among services and affected communities and by increasing access to hepatitis treatment and liver disease care. We are looking for a passionate and skilled peer lead who will work on the Community Liver Health Bus and in community outreach locations in North Central London 

We are a patient-led organisation – you will be working in an environment where the patient/service user/client is placed at the centre of all that you do.

The post holder is required to hold a clean driving licence.

About the role

Enact Equality works closely with high-profile public figures, parliamentarians, and policy leaders to drive national-level change on racial justice. Our work sits at the intersection of campaigning, policy development, and political engagement, with a growing reputation for influencing debates that matter.

This is an exciting opportunity to join an organisation at the forefront of racial justice campaigning and policy-making in the UK. The role is well suited to someone who wants their work to have real-world impact – shaping conversations, supporting change at a national level, and contributing to projects that directly influence decision-makers.

We are seeking a highly motivated Project Officer to join our team. As a Project Officer, you will be responsible for carrying out a wide range of tasks to support the delivery of projects from initiation through to completion.

The ideal candidate will have a strong commitment to equality and racial justice, excellent communication skills, and an understanding of UK policy processes related to racial justice and social equity.

Work location
Remote, based in London. There will be occasional requirements to attend events and meetings in person.

Hours and pay
This is a part-time role with flexible working hours, starting at approximately 16 hours per week. This can be worked as two full days per week or four hours per day across four days, by agreement.
The hourly rate is £14.80 – £18.00 per hour, depending on experience.

Responsibilities

Responsibilities will include, but are not limited to, a range of tasks across the following areas:

• Research

• Projects and campaigns

• IT and communications

• Events

• Administration

• Press and media

Requirements

• Excellent communication skills, both written and verbal

• Strong analytical and problem-solving abilities

• Ability to work independently and collaboratively in a fast-paced environment

• Understanding of racial justice, equality, and social policy issues

• Ability to engage effectively with stakeholders, policymakers, and community groups

• Strong attention to detail, with the ability to manage multiple tasks and deadlines

If you are a highly driven and dedicated individual with a genuine commitment to racial justice, and a desire to contribute to impactful, nationally focused work, we encourage you to apply.

Closing date: 28 February

Asset Compliance Officer (Housing)

Part-Time – 3 Days per Week
£16–£20 per hour (Umbrella)
Bedfordshire - Hybrid Working

We are currently recruiting for an experienced Compliance Officer to support the delivery of statutory compliance and cyclical safety programmes within a social housing environment.

This is a part-time opportunity (3 days per week) offering hybrid working and a competitive Umbrella rate.

The Role

You will provide high-quality administrative and operational support across building safety and asset compliance programmes. Working closely with contractors, internal teams and residents, you will help ensure statutory inspections, remedial works and certification are delivered on time and recorded accurately.

You will play a key role in maintaining compliance across core safety areas including gas, electrical, fire safety, asbestos, legionella and lifting equipment.

Key Responsibilities

• Coordinate and administer cyclical compliance programmes and statutory inspections
• Schedule and allocate inspections to ensure timely completion
• Review and validate certification to ensure legislative compliance
• Maintain accurate compliance records and audit data integrity
• Raise and manage works orders, ensuring correct coding and contractor allocation
• Monitor remedial works and escalate where necessary
• Liaise with residents and contractors to secure property access
• Support legal access processes where statutory inspections are refused
• Monitor budgets, track spend and support financial reporting
• Produce accurate reports and meeting documentation

About You

You will have:

• Experience in asset management or building safety compliance within social housing
• Knowledge of one or more statutory compliance areas (gas, electrical, fire, asbestos, legionella, lifting)
• Strong data validation and reporting skills
• Experience managing contractors and compliance documentation
• Excellent attention to detail and organisational skills
• Strong communication skills and a customer-focused approach
• Experience using compliance management systems (e.g. Asprey, Keystone or similar)
• Good working knowledge of Microsoft Excel and Word

We are looking for an organised, proactive and enthusiastic person who is committed to access to justice. This is a varied and hands-on role supporting the smooth running of LAG’s marketing, subscriptions and events activity.

Working closely with the Head of Transformation & Systems Lead and the wider team, the successful candidate will coordinate subscription administration, respond to inbox enquiries, support marketing campaigns and assist with the organisation and delivery of training events. The role combines administrative responsibility with opportunities to contribute ideas and support audience growth.

This position offers valuable experience across marketing coordination, customer communication and event support within a small and collaborative team. The postholder will play an important role in maintaining subscriber relationships, supporting promotional activity and ensuring events run smoothly.

This is an exciting time to join LAG as we continue to strengthen engagement with our audiences and support the legal and advice community.

The Institute of Physics (IOP) exists to help physics and the people behind it realise their potential for our lives, our society and our planet.

Working alongside our members and leaders from across the physics community and beyond, we’ve identified three priorities that will shape our work over the next five years: Skills, Science and Society. These priorities sit at the heart of everything we do.

We’re proud of our ambitious and forward‑looking 2024–2029 strategy. 

We’re currently looking for a Brand and Marketing Assistant Scholarships on a fixed term basis, working 17.5 hours per week until the end of September, to help us deliver our mission.

What’s it like working at the IOP?

The IOP is a friendly, inclusive and ambitious organisation. Diversity and inclusion are central to how we work. We focus on supporting our people to thrive, offering competitive pay, great development opportunities and a generous benefits package.

Some of our benefits include:

• An excellent pension scheme
• Private medical insurance, life assurance, dental insurance and a healthcare cash plan
• Eye care vouchers, annual flu vaccinations, long service awards and access to an employee assistance programme
• 25 days’ annual leave as a standard, in addition to floating bank holidays
• Flexible working opportunities

The Role

What will I be doing?

You’ll be responsible for a range of activities, including:

• Assisting the wider team to deliver marketing strategies and plans for IOP priority projects.
• Building and maintaining excellent working relationships with internal and external stakeholders across the organisation.
• Acting as a brand ambassador and ensure that all materials are designed in accordance with the IOP’s brand guidelines and visual identity.
• Supporting the delivery and maintenance of high quality, effective offline and online marketing communications materials that meet set objectives and targets, adhere to brand guidelines and deliver consistent messages.
• Applying creative thinking to support the wider team and assist with developing new promotional opportunities.
• Working closely with the wider Marketing team and internal and external stakeholders.
• Assisting with the evaluation of the effectiveness of campaigns, using insight and monitoring tools. Utilise these learnings to optimise future campaigns.
• Copywriting, editing and proofing a range of online and offline marketing communications materials.

Projects you may work on include:

• Teacher scholarships promotion.
• Promoting teaching as a career to a range of target audiences.
• Working with student ambassadors to raise awareness of the IOP and our membership.

Who will I work with?

You’ll work closely with a range of colleagues and stakeholders, including:

• Predominantly within the communications and marketing team but also with a range of colleagues across multiple departments.
• The Department of Education.
• External freelancers and production companies.

Ideally, we hope you’ll apply if you bring:

Essential:

• Experience of working within brand guidelines.
• Understanding of basic marketing concepts.
• Strong writing and copy-editing.
• Working within a complex organisation and liaising with multiple internal and external stakeholders.
• Good organisation skills and attention to detail.
• Flexibility and willingness to learn new skills and adapt to take on new tasks.

Nice to have:

• Working with databases, reports and analysing research.
• Familiarity with social media, email marketing and search engines.

At the IOP, we know that great candidates don’t always tick every box. If your experience looks a little different, but you bring enthusiasm, curiosity and a willingness to learn, we’d love to hear from you.

How to apply

Alongside your CV, please include a cover letter explaining how you meet the person specification.

How will I be working?

We work in a flexible, trust‑based way through our How We Work model. This gives individuals and teams the independence to choose how, when and where they work best, while recognising that some in‑person collaboration is important for impact especially from an operational standpoint.

You’ll be assigned a base office, which can also be your chosen place of work. Most of our roles offer hybrid working as standard, with occasional office visits to help us stay connected and support our inclusive way of working. As an organization we meet in person once a quarter at our Head Office in Kings Cross, London.

Why join the IOP?

The IOP is the professional body and learned society for physics in the UK and Ireland. As a charity, we’re passionate about increasing public understanding of physics and supporting a diverse and inclusive physics community.

We’re committed to creating a welcoming and inclusive culture for everyone. If you need any reasonable adjustments during the application or recruitment process, please let us know we’re always happy to help.

Please note whilst we are unable to offer visa sponsorship for this role, we warmly encourage applications from candidates who already have the right to work in the UK and Ireland.

The World Obesity Federation is seeking an enthusiastic individual to join our MAPPS project team as a Health Systems Co-Ordinator.   This innovative MAPPS project aims to improve obesity care and prevention in health systems through improved evidence generation, coalition building, and policy engagement.

The selected candidate will:

• Support our MAPPS programme of gathering intelligence on in-country healthcare systems and practices for obesity policy, prevention and care
• Support the fulfilment of global deliverables of the MAPPS project, in which we collect data, conduct data analysis, draft report cards and infographics, coordinate academic paper(s) and briefings, and feed into key WOF reports
• Support the fulfilment of national MAPPS deliverables that will include liaising with local consultants in key ‘deep dive’ countries and organising multisectoral roundtables.
• Work in partnership with WOF staff and volunteers to support WOF’s general activities, scientific credibility and public profile

Interviews are likely to be held on the 5th March, though may take place sooner.

The Noah’s Ark Charity supports the Noah’s Ark Children’s Hospital for Wales in providing world-class care, helping to ensure the best outcome and experience possible for children and their families. 

Having raised more than £30 million to build and equip the hospital, today we continue to work hand in hand with the NHS, providing funding for the most up-to-date equipment and facilities. We also fund services like the play specialist team and emotional support for families. 

This is an opportunity for a motivated and enthusiastic individual to join a small but determined team.Working closely with the wider charity team, this role offers a real opportunity to see the impact that your work has on the children and families we support. 

Scope of role  

This role within the Noah’s Ark Charity, will support our community fundraising team.The Community Fundraising co-ordinator will provide essential administrative and operational support to the Community Fundraising team. The postholder will help ensure the smooth delivery of fundraising activities by managing supporter communications, maintaining accurate records, coordinating resources, and supporting events and campaigns. 

This role is ideal for someone who is highly organised, detail-oriented, and passionate about supporting community-led fundraising initiatives. 

KEY DUTIES AND RESPONSIBILITIES 

Support Community Fundraising Income generation 

• To encourage the development of new supporter relationships through proactive communication, to achieve income and provide excellent supporter care to ensure the relationship is ongoing, beyond one-off support for the charity.

• To support the community fundraising team through relationships with patient families, third party fundraisers, community groups, schools and education establishments and public bodies.

• To assist with creating and maintain strong regional corporate partnerships within the community fundraising team, with the support of the community fundraising manager and head of fundraising and development.

• To deliver time specific and sector specific email/postal campaigns, encouraging organisation and participation in fundraising events.

• To contribute to the strategic development of community fundraising.  Ambassador programme 

• To communicate with the family ambassador programme helping to grow the network of key supporters who will represent and be the face of the charity within their local community. 

• Support the community fundraising manager and regional fundraiser with the development of the ambassador programme including training and thanking opportunities.

Supporter experience 

• To champion consistent and excellent supporter care. 

• To record all communications accurately on the database, ensuring information is gathered and recorded in accordance with the requirements of the data protection act, GDPR and the charity’s data protection policy. 

• To respond to supporter enquiries in a timely manner and deal with complaints, escalating as appropriate.

• To deliver an excellent supporter journey and contribute to the central supporter journey for community fundraising with resources, materials and information. 

• Assist with the coordination of fundraising events and activities 

Cross team working 

• To work collaboratively with fundraising colleagues across the team to deliver wider fundraising income and charity objectives.For example, gifts in wills, regular giving, event participation, volunteering and communications.

Budgets 

• Work with the community fundraising team and head of fundraising and development, to build and manage a detailed fundraising budget, including income and expenditure. 

Best practice  

• Ensure all fundraising practice is in line with organisational guidelines and policies. 

• Encourage and champion compliance and best practice within the fundraising team. 

• Ensure own compliance with fundraising standards and requirements, keeping up to date with key policies and regulations, including the fundraising regulator, chartered institute of fundraising and the charity commission.

• Undertake any other duties which might be required to fulfil the general purpose of the post. 

For full job spec and application documents, please visit our website.

About Care4Calais

Care4Calais is a volunteer-based charity providing essential aid and support for refugees in France and the UK. 

In the UK, we collect and distribute clothing, shoes, mobile phones, and other essential items, alongside offering social support and access to legal, medical, and educational services. In northern France, we operate year-round from Calais, working alongside local communities in Calais and Dunkirk to provide warm clothing, bedding, and services to displaced refugees living in challenging and dangerous conditions.

All of Care4Calais' operations are supported by a small, dedicated staff team, who supervise large volunteer teams to provide critical support to asylum seekers and people on the move in both the UK and France.

About the Role

Care4Calais is recruiting an Operations Support Assistant to support its humanitarian operations in the UK. You will join our team in a remote and part-time capacity, offering regular steady online support delegated by our Operations Support Officer for the UK.

The role requires a proactive, detail-oriented, IT-competent individual with strong written communication skills to offer ad-hoc support to a busy team - a team which registers UK volunteers, responds to incoming queries from the public, and manages ongoing administrative tasks for Care4Calais’ UK-based operations. 

Having an understanding of the asylum system within the UK, and therefore the environment that our volunteers work within as they support people that are seeking sanctuary here, is useful for the role. You will receive a thorough induction, and work alongside experienced team members.

Key Responsibilities

• Provide core operational support for Care4Calais’ operations in the UK alongside the UK Operations Support Officer and team of admin volunteers.

• Communicate with and register new volunteers joining our work, both virtually and on the ground, across the UK.

• Liaise with the public via email by responding to new incoming enquiries.

• Manage volunteer data as part of the registration process and store it appropriately, in-keeping with GDPR and Care4Calais policy.

• Navigate the spreadsheets and CRM systems used by our teams for volunteer information storage and management.

• Work alongside a small team to increase the speed and efficiency of our existing processes and procedures, and bolster operations whilst new processes are introduced.

Person Specification

Essential Criteria:

• Interest in, and alignment with, the work of Care4Calais, including justice for migrants and refugees

• Competent digital literacy, including the ability to use Google Workspace and spreadsheets effectively

• Strong written communication skills

• Excellent written and spoken proficiency in English

• An eye for detail

Desirable Criteria:

• Administrative and/or communications work experience

• Having an understanding of GDPR

• Experience working with teams from diverse cultural backgrounds

Diversity and Inclusion

Care4Calais is committed to fostering an inclusive and diverse work environment. We encourage applications from individuals of all backgrounds, including those with lived experience of the asylum and migration systems.

As a proud member of the Experts by Experience Employment Network (EBE), Care4Calais is dedicated to creating inclusive employment practices that recognise and accommodate the unique experiences of individuals with lived experience. We ensure that our recruitment processes are fair, transparent, and accessible to all candidates, regardless of background.

We strongly encourage individuals with lived experience to apply, particularly those who meet the essential criteria for the role.

Application process:  Please submit your CV, and you will be invited to answer some brief questions. No cover letter is required.

Closing Date:  This job ad closes on 13th March. We are actively interviewing and this job opportunity may close early if we find an appropriate candidate before the closing date. We are looking for immediate starters.

Interviews:  Will take place on a rolling basis, so we encourage you to apply early.

We have an exciting opportunity for a Service Delivery Assistant to join the Pathfinder New Era team in Staffordshire, working 22.5 hours a week.

Pathfinder is a new project in Stoke-on-Trent and Staffordshire, which aims to reduce the waiting time for Family Court and aims to reduce re-traumatisation for victims of domestic abuse.

As a Service Delivery Assistant, you will be required to add referrals to the case management system, liaise with other domestic abuse agencies and support the wider Service Delivery Team where required.

If you can work well under pressure to deadlines, have excellent IT skills, and want to be part of an exciting new project, then we'd love to hear from you…

What we Offer:

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

Team background

The Mental Health Crisis Breathing Space (MHCBS) team at Toynbee Hall is part of a national initiative launched in partnership with We Are Group and The Kaleidoscope Plus Group, funded by the Money and Pensions Service (MaPS). This service provides individuals undergoing mental health crisis treatment with temporary protection from debt collection activities, allowing them a “breathing space” to focus on their recovery without the immediate pressures of financial obligations. Toynbee Hall contributes to this initiative by offering regulated debt advice, conducting renewal checks, and providing comprehensive signposting support, ensuring that clients receive holistic assistance during their crisis period

Job purpose

To provide administrative and coordination support to the MHCBS team, ensuring accurate data entry, documentation processing, and effective communication with partners and service users.

Scope of role

The Administration Coordinator provides crucial support to the Mental Health Crisis Breathing Space (MHCBS) team by managing administrative processes efficiently. The role focuses on handling key back-office tasks that enable the team to deliver timely and accurate support to clients and stakeholders.

Key working relationships

The postholder will report to the MHCBS Advice Manager and will work closely with other members of the MHCBS team. There will be regular communication with internal colleagues and external stakeholders such as creditors, mental health professionals, and referral agencies.

Key Responsibilities

• Coordinate team inboxes and triage emails to appropriate team members or stakeholders, ensuring timely and accurate responses within SLAs – handling routine enquiries as standard and more complex enquiries as directed.
• Coordinate team tasks in AdvicePro, resolving issues, issuing or preparing correspondence, and highlighting urgent or non-standard cases for direction and resolution.
• Ensure CRM is maintained with accurate client and case information, running reports for management to review cases, prepare MI returns and support invoicing routines.
• Resolve or triage enquiries via the Insolvency Service portal, ensuring compliance with guidelines.
• Process incoming MHCBS applications and handle scheme closures using standard operating procedures, escalating non-standard issues or cases for direction and resolving issues.
• Support accurate reporting by ensuring high data integrity and flagging inconsistencies.
• Coordinate administrative needs for team meetings, external engagements, and cross-agency communication.

Person Specification

Essential:

• Strong administrative and organisational skills.
• Attention to detail and ability to follow procedures.
• Experience working in a team environment.
• Good written and verbal communication skills.
• Comfortable using Microsoft Office and CRM systems.
• Able to work independently and manage time effectively.
• Alignment with Toynbee Hall’s mission and strategy
• Alignment and willingness to work in line to our values:
• Inclusive - open-minded, transparent, convening and collaborative; seeking fresh and alternative perspectives.
• Courageous – principled, ambitious and acting with integrity.
• Empowering – shifting power, sharing our knowledge, enabling people to take action for themselves
• An understanding of safeguarding and willingness to develop understanding further

Desirable:

• Experience in the charity or advice sector.
• Understanding of mental health services or crisis support environment.

Please download the full Job Description for more details.

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking
• Westfield Health Cash Plan
• Perk Box

We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!

Age UK Westminster is delighted to offer a new role within our successful Information and Advice Team, with a focus on supporting Westminster residents from Global Majorities, gaining skills and knowledge to develop your career in I&A.

The successful applicant will benefit from working within an experienced and friendly team. Full training, including completion of Level 3 Information and Advice certification, will be provided. If you are fluent in one of the following languages, Arabic, Somali or Bengali, and would like to  work with us to enable our team to better support non-English speaking Westminster older residents to access our Information and advice service, this could be the role for you.

This is a real opportunity to build a career in Information and Advice. Join us to make a real difference to the older residents of Westminster.

Closing Date: 30th April

Full Time – 35 Hours per Week

Salary: £24,479 gross per annum

Fixed Term Contract for 12 Months

Location: Swanwick, Hampshire, SO31 7AY with hybrid working available

Our client is shaping a wilder future for their counties – protecting special places, restoring habitats and inspiring people to act for nature. As part of the UK’s fastest-growing movement for nature’s recovery, we lead with passion, integrity and bold thinking. Join a team where your work has purpose, your ideas matter, and you can help create lasting change for wildlife and people. 

We are seeking a Trainee Assistant Training Officer to join our cause.

This role offers the opportunity to gain hands-on experience in outdoor education and training, supporting the delivery of accredited courses such as Forest School Level 2 and Level 3, INSET training for schools, and Wild Beach courses. Working closely with our experienced training team, you will play a key role in the planning, coordination, and delivery of high-quality training programs that inspire and empower participants to connect with nature. This role sits within the Advocacy and Engagement team and will work with others in the team and across the Trust to help build Team Wilder as a key strand of our client's strategy.

What you’ll be doing:

• Supporting the delivery of accredited training programmes, including Forest School Levels 2 & 3, INSET and Wild Beach courses.
• Assisting trainers with course preparation, site setup and hands-on learning activities
• Providing excellent customer service, supporting participants with bookings, queries and their learning journey.
• Helping coordinate training logistics, including resources, scheduling and communications.
• Ensuring training is delivered in line with health & safety, safeguarding and risk assessments.
• Contributing to course improvement by gathering feedback and engaging in your own professional development.

About you:

• You are an enthusiastic and reliable outdoor educator with a growing foundation in Forest School or Wild Beach delivery and experience working with schools or community groups. You bring a sound understanding of health and safety and safeguarding, have the ability to communicate clearly and confidently, and enjoy working both as part of a close-knit, fast-paced team and independently using your own initiative.
• With a genuine passion for wildlife conservation and outdoor learning, you are keen to develop your skills, work outdoors in all weather, and engage adults and children in an inclusive, friendly, and professional way.
• You share the Trust’s values, uphold high standards of integrity, and are motivated to support learning and conservation across a range of sites.

Wild About Inclusion!
As an inclusive employer we recognise that our workforce needs to better reflect the communities in which we live and work.  We encourage applications from all sections of the community, particularly those underrepresented within our sector, including people from black, Asian, minority Ethnic backgrounds and people with disabilities. We are committed to creating a Movement that recognises and truly values individual differences and identities.

Disability Confident. We are proudly a Disability Confident Committed employer. The scheme is helping us recruit and retain great people to meet our workforce needs. As a member of the scheme, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. You can request adjustments including accessible formats of this vacancy by contacting us. 

To be considered for an interview under the Disability Confident Scheme you must:

• Identify as being disabled which under the Equality Act 2010 means a physical or mental impairment which has a substantial*, long term** adverse effect on your ability to carry out normal day to day activities; or a long-term health condition; and;

 (*Substantial is more than minor or trivial **Long-term means 12 months or more)

• Set out how you meet all the minimum qualifying criteria set out in the person specification for the post at the application and testing stages. This is a requirement for all candidates, not just those applying under the scheme.

We are happy to discuss the possibilities of hybrid and flexible working
This role will be based at our office in Swanwick, however, we are happy to accommodate a hybrid working routine, and discuss a pattern of work which mutually suits the candidate and the Trust. Traditionally, office hours are Monday to Friday, 9am-5pm with an hour lunch break. We value spending time working in-person to develop strong connections with each other and with our mission, so we although we offer hybrid working, we do not offer full home working within our roles.

We offer a wide range of benefits including a competitive salary, generous annual leave allowance, a contributory pension scheme, life assurance, learning and development support, 24-hour access to our employee assistance programme, discounted staff travel with our corporate partners Wightlink (subject to T&Cs), free parking at our sites and more.

Closing date:  23 February 2026

Interviews:  11 March 2026

To apply for the role, please click on the 'Apply Now' button at the top of the page. In the ‘supporting information’ section, you’ll need to demonstrate, with detailed examples, how you meet the job requirements using the Job Description and Person Specification below. Please note that we may occasionally close vacancies early when we have received enough applications that meet the required criteria.

Please do not use artificial intelligence tools to assist you to complete the application form. We may not accept applications that have been completed utilising AI tools. If you would usually use tools such as these to assist you in filling in a form, please contact us to discuss this further and understand other options. 

Do you want to be part of the team leading a busy Community Centre in the heart of Shoreditch that has a 135-year history of combating the challenges arising from deprivation and social exclusion in East London?

Who we are

St. Hilda’s East (SHE) is a local charity which aims to combat the challenges arising from deprivation and social exclusion through the delivery of a wide range of engaging activities which promote wellbeing and social connections. Located in Tower Hamlets, our services include pre-school sensory play, youth programmes, social activities and support for older people, advice, a food co-operative, wellbeing activities for people experiencing mental health issues, and volunteering placements.

Founded in 1889 by alumnae of Cheltenham Ladies’ College, we now work from two sites – our large, friendly community centre located in Shoreditch and an Elders Day Centre for the Bangladeshi and other communities in Shadwell. At our Shoreditch community centre, we deliver a wide range of services, activities and events and provide office and meeting space for other organisations. We also manage 2 neighbouring buildings which are tenanted.

Job Purpose:

Working from St. Hilda’s East Community Centre in Shoreditch, the Facilities Assistant will support the Head of Operations, in the day-to-day running and improvement of SHE’s buildings and spaces – ensuring they are tidy, safe, clean, fit for purpose and welcoming. This will involve improving and implementing best practice procedures primarily regarding facilities and all elements of health and safety across both our sites - ensuring that we comply with regulatory standards.

This job is for you if:

• you’re friendly, people focused and motivated by working in a community setting.
• are highly organised, practical and adaptable with great written and verbal communication skills and strong attention to detail.
• you have hands-on experience looking after buildings or facilities and feel confident managing health & safety, compliance, record keeping and contractors to keep spaces safe, tidy and well run. have a flexible, creative approach to work with the willingness to learn, handle multiple expectations and work within a diverse team.

Benefits 

You will have access to an Employee Assistance Program, Training & Development support, flexible working arrangements and 25 annual leave days prorated plus bank holidays.

Closing date for applications: 22nd February 2026 at 23:59 

Our Recruitment Policy: St Hilda's is committed to racial justice and wider inclusion anddiversity. We are working towards a goal where our team fully reflects the diversity anddifference in lived experiences of our local community.