Entry level and Contract jobs

We are looking for someone who genuinely wants to make a difference, previous money advice experience is not essential - we will provide the training and supported required.  If you are a natural problem solver, an excellent communicator, and someone who enjoys helping people overcome personal challenges - this could be the role for you!

The Outreach Money Advice Caseworker will provide specialist money and debt advice to people experiencing financial hardship, with a particular focus on preventing homelessness, sustaining tenancies and supporting residents to achieve long-term financial stability. Working as part of the Exeter Crisis & Resilience Fund partnership, you will manage a caseload of clients experiencing complex financial circumstances, providing FCA-regulated debt advice, welfare benefits advice, budgeting support, advocacy and practical assistance. Recognising that financial hardship rarely exists in isolation, you will work closely with housing providers, landlords, Exeter City Council and partner organisations to address the wider issues affecting people's financial wellbeing.

Using a relationship-based, person-centred approach, you will deliver outreach across Exeter through home visits, community venues and flexible methods of communication, ensuring vulnerable residents can access the support they need.

Main Duties and Responsibilities

1. Specialist Money Advice and Casework

• Deliver person-centred money advice and holistic support to individuals and families experiencing financial hardship, housing insecurity and complex needs.
• Manage a caseload of clients, providing tailored interventions including budgeting, debt advice, income maximisation, welfare benefits advice and financial capability support.
• Provide FCA-regulated debt advice, including Debt Relief Orders and other debt solutions where appropriately trained, or refer clients to specialist services where required.
• Support clients experiencing fuel poverty through tariff advice, supplier negotiation and practical interventions.
• Develop personalised support plans that address both immediate financial difficulties and longer term financial resilience.
• Advocate on behalf of clients with creditors, landlords, utility providers, housing services and statutory agencies to achieve the best possible outcomes.

2. Housing and Homelessness Prevention

• Work proactively with clients to sustain tenancies and reduce the risk of homelessness.
• Liaise with landlords, housing associations, Exeter City Council Housing Options and other housing providers to resolve tenancy-related issues.
• Support clients living in temporary accommodation or experiencing housing insecurity.
• Assist clients to access housing-related benefits, CRF Housing Payments and other financial support.
• identify housing risks early and implement practical interventions to prevent crisis wherever possible.

3. Outreach, Engagement and Financial Resilience

• Deliver outreach across Exeter through home visits, community venues and other trusted locations to engage people who may struggle to access traditional advice services.
• Build trusted, professional relationships with clients, adapting communication and support to meet individual needs.
• Support the delivery of financial education sessions, including Navigate the Money Maze and other financial capability initiatives.
• Help clients develop the knowledge, confidence and practical skills needed to manage their finances independently and reduce future reliance on crisis support.

4. Partnership Working

• Work collaboratively with Navigate, Churches Housing Action Team, Exeter City Council and other partner organisations to deliver a coordinated 'No Wrong Door' service.
• Maintain effective referral pathways and ensure clients receive seamless transitions between crisis intervention and longer-term support.
• Attend partnership meetings, case discussions and multi-agency forums where appropriate.
• Signpost and make warm referrals to specialist services to address wider health, housing, employment and wellbeing needs.

5. Systems, Recording and Compliance

• Maintain accurate, timely and high-quality case records using the partnership's case management system - Advicepro.
• Use digital systems and organisational tools effectively, including secure client portals and AI supported technologies where appropriate.
• Ensure all work complies with FCA requirements, safeguarding procedures, GDPR and organisational policies.
• Maintain appropriate professional boundaries and ensure confidentiality at all times.

6. Monitoring, Quality and Outcomes

• Record outcomes and client progress accurately to support contract monitoring and service evaluation.
• Contribute to client feedback, case studies and continuous improvement activities.
• Work towards agreed performance targets while maintaining high standards of client care and professional practice.

7. Professional Practice

• Deliver services in line with person-centred, relationship-based and trauma-informed principles.
• Participate in supervision, reflective practice, team meetings and ongoing professional development.
• Keep knowledge of money advice, welfare benefits, housing and homelessness legislation up to date.
• Promote equality, diversity and inclusion, ensuring every client is treated with dignity, respect and compassion.

General Duties

• Develop and maintain positive working relationships with partner organisations, referral agencies and community stakeholders, promoting collaborative working across the Wis£rmoney partnership.
• Support service improvement by gathering client feedback and identifying opportunities to improve service delivery.
• Work in accordance with organisational policies, procedures and professional standards at all times.
• Contribute positively to team meetings, partnership working and organisational learning.
• Support managers in responding to enquiries, complaints and compliments in a timely and professional manner.
• Undertake any other duties appropriate to the role and participate fully in training and continuous professional development.

Help to change the lives of people in Devon and Somerset through financial literacy, wellbeing and employability courses.  No experience necessary, we are looking for excellent communicators who can inspire others and deliver group sessions.

Job Purpose:

To deliver engaging and accessible financial education to individuals and groups across Devon and Somerset,w supporting people to build confidence, improve money management skills, and increase financial resilience. The role involves developing and delivering workshops, building partnerships to expand reach and supporting individuals to apply learning in their everyday lives.

Key Responsibilities Delivery of Education & Training

• Deliver interactive financial wellbeing workshops (both in-person and online)  
• Cover topics such as budgeting, energy efficiency, financial literacy, and resilience
• Adapt delivery to meet the needs of diverse audiences, including those with complex needs
• Create a safe, inclusive, and engaging learning environment
• Engagement & Partnership Development
• Engage with community groups, schools, colleges, and businesses to promote workshops
• Build and maintain strong relationships with partners and stakeholders
• Proactively generate opportunities and bookings for training session

Supporting Participants

• Encourage participants to develop practical money management skills
• Support individuals to build confidence and make informed financial decisions
• Provide light-touch follow-up support to assess progress and impact

Monitoring & Evaluation

• Collect feedback and evaluate the impact of sessions
• Maintain accurate records of delivery and outcomes
• Contribute to reporting requirements and continuous improvement Content Development
• Keep workshop materials up to date, relevant, and accessible
• Adapt content to reflect changes in policy, cost of living, and client needs

Team & Organisational Contribution

• Work collaboratively as part of the Navigate and Wis£rmoney team
• Contribute to service development and innovation
• Uphold organisational values, policies, and safeguarding practices

Person Specification Essential Criteria Skills & Abilities

• Strong communication and presentation skills
• Ability to engage diverse groups in an interactive and meaningful way
• Ability to work independently and as part of a team
• Confidence in building partnerships and generating opportunities
• Competent IT skills, including use of online delivery platforms

Experience & Knowledge

• Passion for financial wellbeing and supporting individuals facing hardship
• Understanding of the challenges faced by vulnerable individuals and communities

Other Requirements

• Ability and willingness to travel across Devon and Somerset (with a focus on Mid Devon, North Devon and Torridge for face-to-face delivery)

Desirable Criteria

• Experience delivering training, workshops, or group sessions
• A recognised teaching or training qualification (or willingness to work towards one)
• Understanding of mental health, financial wellbeing, employability, money management, or debt advice

Personal Attributes

• Enthusiastic, approachable, and engaging
• Empathetic and non-judgemental
• Adaptable and responsive to different audiences
• Motivated to make a positive impact
• Committed to equality, diversity, and inclusion

We're looking for people who genuinely want to make a difference. You don't need to have worked in money advice before. If you're an excellent communicator, a natural problem solver and enjoy working with people, we'll provide the training and support you need to succeed. This role is about much more than providing advice. It's about building trusted relationships with people who may be experiencing financial hardship, poor mental or physical health, trauma, disability, homelessness, digital exclusion or other barriers that make accessing traditional services difficult. If you're compassionate, resilient, organised and committed to helping people rebuild their confidence and financial stability, we'd love to hear from you.

Job Purpose:

The Client Liaison Officers are the first point of contact for individuals referred into the Crisis & Resilience Service and play a vital role in ensuring people receive timely, compassionate and person-centred support. Acting as the gateway into the service, you will build trusted relationships from the very first contact, undertaking holistic assessments to understand not only an individual's financial situation but the wider circumstances affecting their wellbeing and resilience.

You will respond quickly to people experiencing financial hardship or crisis, helping to stabilise their immediate situation through income maximisation, welfare benefits advice, crisis planning and practical support. Working closely with partner organisations, you will ensure every client is connected to the right support at the right time through a coordinated 'no wrong door' approach. You will maintain regular contact with clients throughout their journey, preventing disengagement and ensuring individuals feel supported whilst awaiting ongoing casework. Through empathy, knowledge and flexibility you will remove barriers to engagement, helping clients prepare for specialist advice and supporting them to build the confidence and skills needed for long-term financial resilience.

The role combines triage, welfare benefits advice, crisis intervention, client engagement and case coordination to provide an accessible, responsive and trauma-informed service for some of the most vulnerable people in the community.

Main Duties and Responsibilities

Client Engagement and Triage

· Act as the first point of contact for all referrals into the Crisis & Resilience Service.

· Contact new referrals promptly, normally within one working day wherever possible.

· Build positive, trusting relationships from the first interaction.

· Complete holistic needs assessments to understand each client's circumstances, priorities and support needs.

· Identify risks relating to homelessness, utility disconnection, enforcement action, safeguarding and financial crisis.

· Assess barriers to engagement including poor mental health, disability, trauma, digital exclusion, literacy, caring responsibilities and rural isolation.

· Undertake and maintain appropriate risk assessments, including those relating to lone working, to support and safeguard the health, safety and wellbeing of clients and staff.

· Agree preferred communication methods with each client and tailor support accordingly.

Crisis Intervention

Provide immediate practical support to help stabilise clients experiencing financial hardship by:

· Maximising household income through welfare benefits advice and applications.

· Supporting Crisis Fund applications where appropriate.

· Completing benefit entitlement calculations.

· Assisting clients to gather supporting evidence.

· Developing emergency budgets.

· Identifying priority debts.

· Negotiating with priority creditors where appropriate.

· Supporting Breathing Space applications.

· Protecting essential services including fuel and housing.

· Arranging emergency support including food, fuel and other crisis assistance where available.

Aim to stabilise urgent situations within three working days wherever possible.

Welfare Benefits Advice

· Provide high-quality welfare benefits information and advice.

· Complete benefit entitlement checks.

· Support new claims and changes of circumstances.

· Assist clients with mandatory reconsiderations and appeals where appropriate.

· Identify opportunities to maximise household income.

· Keep knowledge of welfare benefits legislation up to date.

Client Journey and Case Coordination

· Allocate clients to the most appropriate adviser based on complexity and need.

· Maintain oversight of client journeys.

· Ensure no client disengages or is lost within the system.

· Maintain regular contact with clients awaiting specialist advice.

· Support clients to engage with "Get Advice Ready" sessions to help clients prepare documentation and understand the advice process.

· Make warm referrals to partner organisations with client consent.

· Support seamless transitions between crisis intervention and longer-term casework.

Outreach and Accessibility

· Deliver support flexibly through telephone, video, secure digital communication, outreach venues and home visits where appropriate.

· Remove barriers preventing individuals from accessing advice.

· Adapt communication styles to meet individual needs.

· Promote financial education opportunities and encourage participation where appropriate.

Partnership Working

· Develop positive working relationships with partner organisations.

· Liaise with statutory agencies including housing, adult social care, DWP and health services.

· Attend multi-agency meetings where appropriate.

· Promote the "No Wrong Door" approach to service delivery.

Systems, Recording and Compliance

· Maintain accurate and timely case records using AdvicePro.

· Complete all monitoring requirements.

· Record outcomes, interventions and client progress.

· Maintain GDPR compliance.

· Use digital systems including client portals, Open Banking and automated workflows where appropriate.

· Ensure safeguarding concerns are recorded and escalated immediately.

Continuous Improvement

· Participate in supervision and reflective practice.

· Contribute ideas for improving systems and processes.

· Support service evaluation through client feedback and case studies.

· Keep professional knowledge up to date through continuous professional development.

Job Title:  Data Officer

Reporting to: CRM Manager

Salary Range: £32,000 - £36,000

Contract Type: 12  - Month Fixed  Term Contract

Location: Hybrid, London

Hours/Days per week:35 hours per week, 9am – 5pm, Monday – Friday

Requirements We can only employ applicants who currently have the right to work in the UK.  As part of our safer recruitment policy, we do ask questions regarding unspent.

We are Felix

We bring people together to rescue, repurpose, and share surplus food that would otherwise go to waste, turning an environmental problem into a social opportunity.

Together with 16 other independent charities, 18,000 volunteers, and thousands of partners, we are the UK’s food rescue network, supporting 1.5 million people across the country.

We‘re about fuller plates, fuller communities, and fuller lives.

Purpose of the Job 

To provide high-quality operational CRM support for Fundraising through the accurate processing, maintenance and validation of supporter data. The role is responsible for ensuring fundraising data is processed efficiently and accurately, supporting fundraising campaigns, CRM administration and data quality, while maintaining compliance with organisational policies and data protection legislation. 

Duties and Responsibilities

Your normal duties and responsibilities will be set out in your job description. However, the charity may require you to perform other duties from time to time. 

CRM Administration

• Process, import and maintain supporter, donation, event and fundraising data within the CRM system, ensuring records are accurate, complete and processed within agreed service levels.
• Prepare, cleanse and validate data files prior to import, identifying formatting issues, duplicate records and data anomalies.
• Carry out bulk data updates and routine CRM administration activities to support fundraising operations.
• Perform routine CRM housekeeping activities to maintain accurate and reliable supporter records.

Data Quality

• Proactively monitor and improve data quality through routine validation, cleansing and identification of incomplete, duplicate or inconsistent data.
• Support the ongoing integrity of fundraising data by identifying operational issues and escalating where appropriate.
• Ensure data processing activities comply with GDPR, PECR and organisational policies.

Fundraising Operations

• Support fundraising campaigns through the preparation of data selections, suppression files and operational reporting.
• Assist the CRM Manager with routine CRM activities, fundraising processes and operational support.
• Respond to internal CRM administration requests and routine operational data queries, escalating more complex issues where appropriate.

CRM Development & Improvement

• Assist with user acceptance testing of CRM enhancements, new functionality and process improvements.
• Maintain documentation for CRM administration processes and contribute to the continuous improvement of operational procedures.
• Identify opportunities to improve data quality, CRM processes and operational efficiency.

Collaboration

• Work collaboratively with colleagues across Fundraising, Marketing, Digital, Finance, Database & Reconciliation and Supporter Care teams to support effective fundraising

Essential Criteria 

• Experience working within a CRM, fundraising operations or data administration environment.
• Experience preparing, cleansing and validating data for import into CRM systems.
• Experience processing and maintaining accurate data records.
• Experience working with bulk data imports, exports and data manipulation.
• Strong Microsoft Excel skills, including formulas, lookups, filtering, sorting and working with large datasets.
• Experience identifying and resolving data quality issues.
• Understanding of CRM data management principles and fundraising operations.
• Knowledge of GDPR, PECR and good data handling practice.
• Excellent organisational skills with the ability to manage multiple priorities.
• Strong attention to detail and commitment to accuracy.

LGBTQ+ Youth Work Support Worker

Reports to: LGBTQ+ Youth Work Lead

Hours: 0.7 FTE (approximately 26 hours per week)

Salary: £29,644 (pro rata - £20,750.80)

Contract: Confirmed thru end Mar 2027 with possibility of extension until Mar 2028

Location: Multiple sites across 4 counties in north Wales

Evening work: Willingness to work up to 3 evenings per week required

Travel: Own transport essential

Closing Date for Applications: 10th August

Interview Dates:18th & 20thAugust

Purpose of Role

The LGBTQ+ Youth Work Support Worker will co-produce and deliver programmes and activities with and for LGBTQ+ young people across multiple sites. Working under the supervision of the Viva LGBTQ+ Lead, this role focuses on creating safe, inclusive spaces where LGBTQ+ young people can connect, develop skills, and access support.

Key Responsibilities

Direct Youth Work Delivery:

• Co-produce and deliver LGBTQ+ youth groups across a number of sites
• Deliver programmes and activities as part of the Tŷ Pride Partnership (working to prevent LGBTQ+ homelessness)
• Provide one-to-one support and key working for LGBTQ+ young people
• Support advocacy for LGBTQ+ young people
• Facilitate participation and co-production with young people

Quality and Communications:

• Contribute to quality assurance and evaluation
• Support impact measurement and reporting
• Contribute to communications, media, and marketing activities (including social media)

Professional Practice:

• Participate fully in reflective peer supervision
• Maintain safeguarding duties commensurate with role
•  Attend and complete training and CPD as directed
• Follow instructions for budgeting and financial record keeping

Person Specification

Essential Qualifications:

• Level 2 Youth Work qualification or above (or working towards Level 2)

Essential Experience:

• Experience of youth work or community work with young people
• Experience and understanding of issues impacting upon LGBTQ+ young people and communities

Essential Skills:

• Ability to build positive relationships with young people
• Good group work and activity planning skills
• Understanding of safeguarding principles
• Good communication skills
• Basic IT skills including social media
• Access to own transport and ability to travel between delivery sites
• Flexibility to work evenings (up to 3 per week), occasional overnight and weekend shifts (e.g. during residential trips)

Essential Personal Qualities:

• Commitment to LGBTQ+ equality and inclusion
• Warm, approachable, and non-judgmental
• Reliable and professional
• Team player who can also work independently
• Commitment to youth work values and reflective practic
•  Willingness to learn and develop

Desirable:

• Knowledgeable through lived experience
• Welsh language skills (or commitment to undertake)
• Experience working across multiple sites
• Experience using creative and/or physical activities within youth work (e.g. arts, crafts, media, dance, sports etc.)

Manylion y Swydd

Teitl y Swydd: Gweithiwr Cymorth Gwaith Ieuenctid LHDTC+

Yn Atebol i: Arweinydd Gwaith Ieuenctid LHDTC+

Oriau: 0.7 CALl (tua 26 awr yr wythnos)

Cyflog: £29,644 (pro rata - £20,750.80)

Cytundeb: Wedi'i gadarnhau tan ddiwedd mis Mawrth 2027, gyda'r posibilrwydd o ymestyn tan fis Mawrth 2028

Lleoliad: Safleoedd lluosog ar draws pedair sir yng ngogledd Cymru

Gwaith gyda'r nos: Rhaid bod yn barod i weithio hyd at dair noson yr wythnos

Teithio: Mae mynediad at ddull trafnidiaeth personol yn hanfodol

Dyddyiad terfynol am ceisiau: 10fed Mis Awst 2026

Dyddiadau cyfweld: 18fed & 20ain Mis Awst 2026

Diben y Rôl

Bydd y Gweithiwr Cymorth Gwaith Ieuenctid LHDTC+ yn cydgynhyrchu ac yn darparu rhaglenni a gweithgareddau gyda phobl ifanc LHDTC+ ac ar eu cyfer ar draws safleoedd lluosog. Gan weithio o dan oruchwyliaeth Arweinydd Viva LHDTC+, bydd y rôl hon yn canolbwyntio ar greu mannau diogel a chynhwysol lle gall pobl ifanc LHDTC+ gysylltu ag eraill, datblygu sgiliau, a chael mynediad at gymorth.

Prif Gyfrifoldebau

Darparu Gwaith Ieuenctid yn Uniongyrchol:

• Cydgynhyrchu a darparu grwpiau ieuenctid LHDTC+ ar draws nifer o safleoedd
• Cyflwyno rhaglenni a gweithgareddau fel rhan o Bartneriaeth Tŷ Pride (gan weithio i atal digartrefedd ymhlith pobl ifanc LHDTC+)
• Darparu cymorth un-i-un a gwaith allweddol i bobl ifanc LHDTC+
• Cefnogi eiriolaeth ar ran pobl ifanc LHDTC+
• Hwyluso cyfranogiad a chydgynhyrchu gyda phobl ifanc

Ansawdd a Chyfathrebu:

• Cyfrannu at sicrhau ansawdd a gwerthuso'r ddarpariaeth
• Cefnogi mesur ac adrodd ar effaith y gwasanaeth
• Cyfrannu at weithgareddau cyfathrebu, y cyfryngau a marchnata (gan gynnwys y cyfryngau cymdeithasol)

Ymarfer Proffesiynol:

• Cymryd rhan lawn mewn goruchwyliaeth fyfyriol gan gymheiriaid
• Cyflawni dyletswyddau diogelu sy'n gymesur â'r rôl
• Mynychu a chwblhau hyfforddiant a datblygiad proffesiynol parhaus (DPP) yn unol â chyfarwyddyd y sefydliad
• Dilyn cyfarwyddiadau ynghylch cyllidebu a chadw cofnodion ariannol

Manyleb y Person

Cymwysterau Hanfodol:

• Cymhwyster Gwaith Ieuenctid Lefel Dau neu uwch (neu'n gweithio tuag at Lefel Dau)

Profiad Hanfodol:

• Profiad o waith ieuenctid neu waith cymunedol gyda phobl ifanc
• Profiad a dealltwriaeth o'r materion sy'n effeithio ar bobl ifanc a chymunedau LHDTC+

Sgiliau Hanfodol:

• Y gallu i feithrin perthnasoedd cadarnhaol gyda phobl ifanc
• Sgiliau da mewn gwaith grŵp a chynllunio gweithgareddau
• Dealltwriaeth o egwyddorion diogelu
• Sgiliau cyfathrebu da
• Sgiliau TG sylfaenol, gan gynnwys defnyddio'r cyfryngau cymdeithasol
• Mynediad at ddull trafnidiaeth personol a'r gallu i deithio rhwng safleoedd darparu gwasanaethau
• Hyblygrwydd i weithio gyda'r nos (hyd at dair noson yr wythnos), ac yn achlysurol ar sifftiau dros nos ac ar benwythnosau (er enghraifft yn ystod teithiau preswyl)

Rhinweddau Personol Hanfodol:

•  Ymrwymiad i gydraddoldeb a chynhwysiant LHDTC+
•  Cynnes, hawdd mynd ato ac anfeirniadol
• Dibynadwy a phroffesiynol
• Chwaraewr tîm sy'n gallu gweithio'n annibynnol hefyd
• Ymrwymiad i werthoedd gwaith ieuenctid ac ymarfer myfyriol
• Parodrwydd i ddysgu a datblygu

Dymunol:

• Gwybodaeth ac arbenigedd sy'n deillio o brofiad bywyd
•  Sgiliau Cymraeg (neu ymrwymiad i ymgymryd â hyfforddiant Cymraeg)
•  Profiad o weithio ar draws safleoedd lluosog

In addition to the around 40 young people we see every day out our centre, New Horizon provides the only youth-specific street outreach service to young people facing homelessness in London. We use our extensive housing expertise to place young people who are currently or at risk of rough sleeping into accommodation that is appropriate and safe, whilst encouraging them to access the day centre to benefit from the wide range of services we offer. This role will involve regular street outreach shifts (early mornings and late evenings) across London, aswell as supporting young people at the day centre. The role works as part of our wider Rough Sleeping team, developing a best practice approach to supporting young rough sleepers and those who are hidden homeless.

Key details

• Contract type and hours: full-time 35 hours a week, fixed-term contract for 12 months.

• Starting salary: £32,136.00 (scale £32,136 - £35,778)

• Location: New Horizon Youth Centre, 68 Chalton Street, London, NW1 1JR

• Application deadline:9am, Monday 24 August

• How to apply: complete our application form below, submit your CV and write a 2 page cover letter/supporting statement. Please don't include your name or address in your CV or cover letter.

Key objectives:

• To contribute to the delivery of the NHYC street outreach service, delivering a holistic service to young people who are street homeless, enabling them to move on to independence.

• To build and maintain a network of external partnerships with services supporting those impacted by rough sleeping.

• To enable delivery of a trauma-informed service to young people.

• To support delivery of NHYC’s rough sleeping prevention strategy and best practice youth-specific outreach services.

Reporting to: Head of Services - Rough Sleeping and Services Manager (Outreach)

Main tasks and responsibilities

Young people services

Providing comprehensive support through 1-1 and small group work with young people sleeping rough. This will include:

1. Working within the Rough Sleeping team to ensure young people receive a high-quality service from the point of registration to move-on.

2. Carrying out at least two street-based outreach shifts each week (early morning and late evening required).

3. Carrying out housing assessments with young people and referring them into appropriate accommodation.

4. Managing a transitional case load of young people and helping them move forward and access appropriate services.

5. Working in partnership with the Outreach Team and other external teams, such as commissioned street outreach services, mental health, and substance misuse services.

6. Providing expert coaching and guidance to young people and monitoring and evaluating their progress.

7. Continued use of feedback and showing a commitment to a service that is sensitive and responsive to young people’s needs, including:

   · Completing registrations, outcomes assessments, risk assessments and action plans with young people.

   · Ensuring that all relevant work is recorded on the New Horizon database system and Chain database.

   · Ensuring risk management and assessment procedures are followed.

   Delivering advocacy and referrals to appropriate services, including making internal referrals

8. Contributing to the management and development of the team and day centre, including attending daily handovers, ensuring that Health and Safety issues are addressed at all times, attending Reflective Practice and team meetings.

9. Taking a hands-on approach to working with young people

10. Participating in the training and supervision of new staff, volunteers, students and locum workers and actively promoting a learning and development environment.

Networking and Liasion

To proactively liaise, communicate and negotiate with internal specialists and external agencies. This will include:

1. Seeking out and responding to opportunities with external partners who might offer resources, funding, or individual services relevant to young people’s needs e.g, Local Authorities, Social Services, Community Psychiatric Services, DWP, drugs and alcohol support, and other voluntary agencies.

2. Promoting and representing New Horizon Youth Centre at relevant forums and meetings.

Information management

To produce and maintain accurate and useful information in a range of formats in order to promote effective service delivery and evaluation. This will include:

1. Producing written reports in a variety of formats to meet the requirements of New Horizon, external service providers and funders, e.g., project reviews and assessment reports.

2. Inputting and extracting information from client monitoring systems other accounting and database systems. Utilising other relevant software for the production of correspondence and reports.

3. Being self-servicing in day-to-day administration and following team and NHYC’s administrative procedures.

Reviewing personal and professional development needs

To be proactive in reviewing and evaluating own performance and identifying and acting upon areas for improvement. This will include:

1. Continuously reviewing own working practices in line with feedback and current best practice.

2. Taking a proactive approach to supervision and attending clinical supervision, weekly team meetings as well as line management supervision every 4-6 weeks.

3. Reviewing and evaluating own performance to identify strengths and areas for development.

4. Undertaking development and training opportunities and being responsible for obtaining maximum benefit through review, reflection, and practice.

Other

To contribute positively and constructively to the development of the teams, service and NHYC. This will include:

1. Covering for other members of the team where necessary.

2. Following NHYC’s policies, procedures and performance expectations in all functions of the post.

3. Undertaking as required any other duties compatible with the level and nature of the post and/or reasonably required by the Service Managers, Head of Services or Leadership Team.

Part-time Operations Coordinator 

Job Description and Person Specification 

Summary 

Role: Part-time Operations Coordinator (freelance – 22.5 hours per week/approximately 3 days per week) 

Contract period: 12 months (with the possibility of extension) 

Location: Home-based and Oxfordshire 

Pay: £27,850 per annum pro rata

Reports to: CEO 

Background 

Sundial Centre for Education on Harmful Practices (“Sundial” previously called Oxford Against Cutting) delivers high quality education and training on harmful practices, such as female genital mutilation (FGM), ‘honour’-based abuse (HBA) and online harms. We offer safeguarding training for teams of professionals such as teachers, police and social workers. We also deliver lessons in schools, as well as workshops for community groups. We ensure people from FGM- and HBA- affected communities and young people are at the forefront of our work and our workshops are often delivered with facilitators with lived experience. 

We are currently seeking an Operations Coordinator to provide professional and efficient and specialist administrative support.

Job description 

• To contact with schools and relevant institutions to promote Sundial’s training and workshops 

• To liaise with schools/organisations and facilitators to coordinate bookings of Sundial’s training and workshops, including logistics and timetables

• To organise team meetings

• To draft invoices and maintain records 

• To assist with keeping contact databases and records up to date 

• To draft, type and dispatch charity office correspondence 

• Maintain the bookings calendar

• Maintain DBS, safeguarding and training records

• To assist in scheduling social media posts

• To support the CEO and Research & Operations Manager where appropriate 

• To attend regular meetings as required 

Personal specification 

•  Self-starting, hardworking and committed to tackling harmful practices

•  Methodical, detail-oriented, with genuine passion for administration work

• Excellent writing skills and good telephone manner 

• Good written and verbal communication skills

• Time management and organisational skills to be able to deal with multiple tasks and a range of priorities 

• IT skills – competent in Microsoft Office applications of Word, Powerpoint and Excel and able to use Mailchimp, Canva and Word Press

• Previous experience dealing with finance processes (desirable)

• Previous experience working in the charity sector (desirable) 

How to apply: 

Please send your CV and a covering letter explaining your interest in the issues that the charity addresses and your relevant experience. Please also ensure your CV includes details of two referees. We will not contact your referees prior to interview. 

We strongly encourage applications from people from minoritised communities and people from FGM- and HBA-affected communities. 

Applicants called to interview will be invited to complete a written task.

The appointment is subject to an enhanced DBS check and references. 

Please submit your application by midday, Friday 11th September.

Interviews will take place on 24th & 25th September.

Events Fundraising Assistant

Fixed term contract to May 2027

Salary: £27,000 - £30,000 per annum, plus benefits

London N1

Full time – 37.5 hours a week 

We're a hybrid working employer, meaning you're required to come into the office at least 2 days per week currently Tuesday, and Wednesday or Thursday.

The role is being advertised as full-time, but we would consider someone working 4 or 4.5 days per week pro rata.

Closing date: 5pm, 2nd August 2026

Interviews: 11th and 13th August 2026

An exciting opportunity for an Events Fundraising Assistant has arisen at World Cancer Research Fund (WCRF). 

WCRF is the UK's leading cancer prevention charity, focusing on the link between cancer and risk factors such as diet, body weight and physical activity. Through world-leading research, trusted health information and public engagement, we empower people to make informed lifestyle choices to reduce their cancer risk.

We are looking for an enthusiastic and organised Events Fundraising Assistant to help deliver our growing programme of challenge events and community fundraising activities on a fixed-term contract to May 2027. Supporting the Events, Community and Digital Fundraising Manager, you will play an important role in delivering an excellent experience for our supporters from the moment they register through to event day and beyond. You'll help with participant communications, event administration, fundraising stewardship, supporter enquiries, logistics and event delivery, ensuring every supporter feels valued and inspired throughout their fundraising journey.

This is an exciting time to join the team as we continue to invest in our mass participation fundraising programme. With our London Marathon team continuing to grow alongside an expanding portfolio of overseas marathons, virtual challenges and community fundraising initiatives, you'll have the opportunity to gain experience across a wide range of fundraising activities while helping to generate vital income to support our mission of preventing cancer. This is an ideal opportunity for someone looking to build a career in fundraising, offering hands-on experience across events, community and digital fundraising within a supportive, ambitious and growing team where you'll be encouraged to develop your skills and take on new responsibilities.

We're looking for someone with excellent organisational and communication skills who enjoys building relationships and providing outstanding supporter care. You may already have experience in fundraising, events, customer service, administration or another people-focused role, or you may be looking to take your first step into the charity sector. Above all, you'll be proactive, enthusiastic and keen to learn, with the ability to manage multiple priorities, work accurately and collaborate effectively as part of a small, ambitious team. Experience of using Microsoft Office packages and CRM systems would be an advantage, while an interest in social media, digital marketing or challenge events would be welcomed.

As our team of supporters is rapidly expanding, we’re particularly keen to hear from candidates who are immediately available for an August 2026 start date. 

At WCRF, using AI to work smarter and deliver greater impact is part of everyone’s role and candidates should be open to exploring new, and more efficient, ways of working through the use of AI.

Application Details:

If you are interested in this role and feel you possess the necessary requirements, please submit a current CV and covering letter (maximum 2 pages) by the closing date. You must have current right to work in the UK.

Please note: Your cover letter should highlight how your skills and experience will benefit WCRF and equip you for the role.
Due to the high volume of applications we receive, we are only able to provide feedback to shortlisted candidates. If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. 

Location: Birmingham or London only - hybrid working 40-60% of the time in a Centre

Interviews: 10/08 over MS Teams

For more information or to apply, please click 'apply now' to be directed to our careers site.

Join The King's Trust at an exciting time as we deliver two major recruitment projects that will directly support our mission to help young people build brighter futures. As Talent Acquisition Project Coordinator, you'll play a central role in helping us attract, recruit and onboard exceptional talent at pace, supporting a major employability programme with the ambition to reach 1 million young people. Working closely with our Talent Acquisition team, you'll ensure recruitment activity runs smoothly, efficiently and delivers an outstanding experience for every candidate and hiring manager.

This fully funded role runs until 31 March 2027 and offers the opportunity to make a meaningful contribution to a major employability programme supporting young people across the UK.

This is a hands-on, fast-paced coordination role where you'll be at the heart of the recruitment journey. You'll manage interview scheduling, vacancy advertising, recruitment administration, onboarding activity, reporting and stakeholder communications, while helping the team deliver large-scale hiring projects alongside business-as-usual recruitment.

You'll thrive in this role if you:

• Love organising multiple moving parts and keeping projects on track
• Enjoy working with a wide range of stakeholders and delivering excellent customer service
• Have a keen eye for detail and take pride in accuracy
• Stay calm, proactive and solutions-focused when managing competing priorities
• Enjoy working at pace and being part of a collaborative, purpose-driven team

We're particularly interested in people who can hit the ground running from backgrounds such as recruitment coordination, talent acquisition, HR administration, people operations, project coordination, customer service or high-volume administrative environments. Experience supporting recruitment campaigns, organisational change programmes or using applicant tracking systems such as SuccessFactors will be an advantage, but most importantly you'll bring outstanding organisational skills, strong communication and a passion for delivering great experiences while contributing to work that makes a real difference to young people across the UK.

What happens next?  

Please submit a CV and Cover Letter that includes your experience, transferable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need a Talent Acquisition Project Coordinator? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives, and we couldn’t do this without the important work of our Talent Acquisition Project Coordinator! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events, etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people who can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Top 100 Employer, and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network). 

Safeguarding 

The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

A NOTE FOR RECRUITMENT AGENCIES:

We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!

Req ID: 4118 

Job Title: Evidence Project Officer

Salary:                £26,950 to £29,569 per annum

Contract:           1 year fixed-term with possibility of extension – 35 hours per week

Location:          Thames21’s main office at the Guildhall, City of London; but we also offer hybrid working. You will also be expected to work out on site at various locations across London several times a week.

Responsible to: Evidence Team Manager

About Thames21

Thames21 is a leading environmental charity, working across London and the Thames Basin to deliver high-impact nature-based solutions to the climate and biodiversity crisis through restoring rivers, whilst also connecting communities to their local green-blue spaces and inspiring long-term stewardship of them. 

Diversity at Thames21

Equity, Diversity and Inclusion at Thames21 is key to our success and as such we employ staff from a diverse range of backgrounds, this we feel is key in ensuring that everybody has an equal opportunity and is not treated differently or discriminated against because of their characteristics. We value the voices of our individual employees, and we strive to work in a collaborative, innovative balanced way. The postholder must actively support this.

Purpose of the job

The successful candidate will be employed as part of the Evidence Team working in a supportive, dynamic and fast-moving environment. While the post is initially funded for a year, there is likely to be further funding to work on projects related to the monitoring of Nature-based Solutions (NbS) beyond this date. The role is to aid in the delivery of a range of projects within the Evidence Program. These projects will focus on evidence collection in relation to nature-based solutions for flooding and water quality issues, as well as supporting a network of citizen scientists to carry out water quality sampling. The role will require close collaboration with a variety of project partners from local to national scales.

You will work across several projects to collect and analyse water quality evidence relating to NbS that have been installed across London or are planned to be installed. This will involve visiting sites across London regularly to survey sites, collect samples, and speak to local stakeholders.

You will work closely with our network of citizen scientists to support their efforts to measure water quality in their local area. This will involve distributing equipment and PPE, responding to their queries, and visiting sites with them to discuss local pollution issues and potential solutions.

This job would suit somebody who has an interest in river water quality, enjoys working outside, is a good problem solver, and likes working with people.

Main Duties and Responsibilities

· Routine water quality sampling of NbS installations.

· Installation and maintenance of monitoring equipment (e.g. real-time water quality sensors).

· Data inputting, analysis, presentation, and visualisation using a variety of software and online tools such as Excel, ArcGIS, and QGIS.

· Production of high impact verbal and written reports aimed at a range of expert and non-expert audiences.

· Work with local stakeholders to aid in the delivery of a range of river-related projects.

· Support monitoring carried out by citizen scientists.

· Delivery of other types of project work, as and when required by project or team managers.

· Work outside in a riverside environment in a variety of weather conditions.

· Work with Thames21 colleagues to develop and implement Thames21’s vision.

Other Duties

This job description cannot cover every issue or task that may arise within Thames21. At various times the post-holder will be directed to carry out other reasonable duties in support of other Thames21 activities that are consistent with those in this Job Description.

We appreciate the time you took to apply for this role, and we understand that it can be disconcerting when you don’t hear back from a position you have applied for. However, due to the high number of applications we expect to receive, we are unable to respond to or provide feedback on individual applications. Nevertheless, we want to manage expectations. Therefore, if you do not hear from us within 4 weeks of the closing date, please assume that your application has not been successful on this occasion.

Please advise in your application if you are happy for us to contact you for any future opportunities that may arise, should you not be successful in this position.

No agencies, please.

We are looking for a Marketing Support Administrator to report to and support the Service Coordinator in the daily running of the charity which runs on a part-time basis. This is an exciting time for the charity as long-term funding has been secured.

Levenshulme Good Neighbours, (LGN) is a local charitable incorporated organization (reg 1163827) offering befriending services to socially isolated and lonely over 55-year-olds members of the Levenshulme local community. We do this by providing local volunteers to match locals struggling from a lack of social companions. We also host Sunday Luncheons and Slow-Moving Exercise classes. 

The Marketing and Support Administrator will be tasked with creating newsletters, data entry, management of client files, dealing with invoices, receipts, social media campaigns, attending promotional and communal events, creating board meeting agendas and other vital tasks to keep the charity running smoothly. We are hoping someone with an optimal outlook and positive attitude can join our team. This role would require someone with a passion for the cause; tackling social isolation and loneliness experienced by older people.

You will be governed by a friendly and diverse team of locals who share the same passion, come from diverse backgrounds and offer a lot of skills and insights into the field.

Key Responsibilities

• Support the creation and management of marketing materials using Microsoft PowerPoint and Excel
• Create regular social media posts about LGN activities, events, volunteers, and community impact
• Write short stories or case studies about members, volunteers, and the difference LGN is making
• Help promote events, activities, and volunteer opportunities locally and online
• Create simple posters, flyers, and social media graphics using Canva or similar tools
• Update information on the LGN site and social media pages
• Collect photos, quotes, and feedback from activities and events to use in newsletters and social media
• Help raise awareness of LGN and encourage more local people to get involved
• Manage multiple projects simultaneously, prioritising tasks effectively through excellent time management
• Maintain organised records of marketing activities, schedules, and reports
• Contribute to the development of marketing strategies by providing insights based on analysis skills
• ·Attend board meetings often, voicing the continual objectives and aims for the charity
• Supporting the ambassadorial function of the Service Coordinator at stakeholder meetings with the council, local councillors, grant funders, and possibly client referrers
• Call handling enquiries from referrers, locals, volunteer prospects
• Checking and sending off D B S forms for volunteer befrienders

Essential Skills And Qualities

• Experience in the charity sector within a marketing environment is advantageous
• Strong analysis skills with the ability to interpret data effectively
• Proficiency in Microsoft Office Suite, including Excel, PowerPoint, and Word is essential
• High level of IT competency, including Google Suite and Microsoft Office
• Strong time management and ability to prioritise a varied workload
• Confident writing, editing, and presenting skills
• Flexible, self-motivated, and capable of working independently and as part of a small team
• Able to respond positively to challenges, feedback, and shifting priorities
• Demonstrates initiative, resilience, and the ability to handle pressure and competing deadlines
• Empathy and sensitivity to the challenges faced by individuals and communities
• A positive, can-do attitude and belief in the power of community development and organising
• Able to stay calm, use tact and diplomacy, and find constructive solutions to problems
• Data entry experience
• Leadership qualities with a proactive approach to problem-solving and team collaboration

Desirable Skills

• Capacity to work with wordpress com and update web pages
• Familiarity with accounting software
• Proficiency in creating leaflets, flyers, social media campaigns with programs such as Canva
• Previous experience in the charity sector
• Intermediate proficiency with Excel software
• Attention to detail in screening reports, accounts, budgets
• Report writing skills
• Bid writing experience

Benefits

First Aid Training, Professional Development, Hybrid working, working in a highly energetic environment alongside other charitable organisations for the betterment of society. There'll be opportunities to attend daytrips to coastal areas with staff from partner organisations and service users. Charity pension plan included. Apply by filling out a Marketing and Support Administrator Application Form.  We would love to hear from you. All the best.

Location: On-site at our South London Centre

Interviews: 11/08 - face-to-face in our South London Centre

For more information, or to apply, please click 'apply now' to be directed to our careers site. 

The King's Trust believes all young people should have the chance to succeed, they are the key to a positive and prosperous future. The young people we help, face a range of challenges, our job is to inspire and support young people, to help them reach their potential so that they can thrive, and society can prosper.

We are looking for a Centre Coordinator to join our team in our South London Centre on a 12-month fixed-term basis. In this role, you will provide a warm and welcoming reception for young people, staff, and visitors over the phone and in person, so if you are approachable, passionate, and non-judgemental, this could be your role.

You will indirectly support young people by ensuring that our Centre operates safely and efficiently. You will be responsible for managing delivery space, facilities compliance and controlling office equipment and supplies. Having previous administrative experience is beneficial but not essential.

To be successful in this role, you must have a good understanding of the challenges young people within our target groups face, to assist them when they arrive in our Centre. In this role no two days are the same, you get to be involved with many different functions of the Trust and interact with everyone who works in the Centre, this is why planning and organisation skills are a must.

If you are up for a challenge and enjoy working in a team, we would love to hear from you!

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Centre Coordinators? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Centre Coordinators! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network). 

Safeguarding 

The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

A NOTE FOR RECRUITMENT AGENCIES:

We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!

Req ID: 4095

We are looking for a proactive and organised Administrative Support Officer to help keep MaidEnergy running smoothly. This is a varied, hands-on role covering day-to-day administration, communications, finance and governance support, and IT coordination. You will work closely with our Project Coordinators and Directors, and your contribution will be central to the organisation’s effectiveness. 

MaidEnergy is a community-owned renewable energy co-operative working across Maidenhead, Windsor, Egham, Staines, and the surrounding area. Founded in 2010, our mission is to cut carbon emissions and enable community ownership of locally generated renewable energy. 

Since our first solar installation in 2015, our 250+ members have invested over £900,000, funding seven solar PV installations and one ground source heat pump, saving 605 tonnes of CO2, and supplying 2,448 MWh of clean energy to local schools, leisure centres, and community hubs. 

We are a Community Benefit Society, which means we are democratically run with an asset lock to preserve our energy infrastructure for the benefit of the community. Profits are reinvested into new projects and community action. We are part of a growing national movement putting energy in the hands of communities. 

The role is largely self-directed. You will be trusted to manage your own time and priorities, with guidance from and coordination with the team as needed. 

For the right candidate, there is scope to grow beyond the core admin function. We are open to someone who wants to get involved in project-specific and strategic work, or to serve as an extra pair of eyes on work produced by the project coordinators. This is not a requirement of the role, but an opportunity we would welcome. 

*This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. 

Stop Domestic Abuse is a trauma informed organisation; the work we do to support those effected by domestic abuse may be triggering for those with past trauma. Please only apply if you are living free from abuse. If you’d like to talk to us about this, please get in touch.

Location: Basingstoke

Salary: £26,805.75 - £27,464.70

Hours per week: 37

Contract Type:Fixed Term Contract until 31st March 2027

Reference Number: STOPDA914

Main Purpose and Scope of the Job:

The work will focus on preventing domestic abuse and breaking the cycle of abuse by providing support for children and young people in the refuge and in the community and supporting children and young people to keep safe.

• Providing support, advice and assistance to women who have experienced domestic violence and abuse and are staying in the refuge.
• Empowering and supporting women to make positive choices.
• Establishing resettlement services to support women to move on from refuge accommodation.
• The post-holder work as part of the refuge team, with clients who live in the refuge after being referred via the Front Door Service

What We Offer:

Time off and Flexibility:

-25 days’ annual leave plus bank holidays (Increasing with service)

-Birthday day off

-Child’s first day of school off

-Option to purchase up to 10 additional days’ leave per year

-Flexible and hybrid working

-Protected time of up to one hour each month

Family-Friendly Benefits:

-Enhanced Maternity, Paternity, Shared Parental and Adoption leave

-IVF Leave

Health and Wellbeing:

-Westfield Health Healthcare Cashback Plan (after probation)

-Westfield Health Personal Health Insurance (after 2 years’ service)

-Employee Assistance Programme

-Eye care vouchers

-Cycle to Work Scheme

About Stop Domestic Abuse:

Stop Domestic Abuse is a proud women-led organisation supporting victims and survivors of domestic violence and abuse across Portsmouth and Hampshire. Our vision is a world without domestic abuse, and we work to ensure that it’s ‘everyone’s business.’

We provide refuge and community-based support, delivering in a trauma-informed way for adults, children and young people, tailored to individual needs. Our 19 refuges offer safe, welcoming homes, and across our services we provide one-to-one support and group activities to help improve their safety and to meet others with similar experiences. We support children process their experiences and help regain a sense of safety.

Our UP2U programmes support those seeking to change abusive behaviours, and we also offer specialist support for victims of stalking. We also deliver training to professionals, including the hair and beauty industry, to recognise domestic abuse and connect people to specialist support services.

Our Values:

Equality, Openness, Honesty, Respect for individual dignity and diversity, Empowering women and children, and Care and Compassion – are at the heart of everything we do. By committing to these values, we aim to significantly improve the lives of those we support and work towards our vision of a world without domestic abuse.