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VoiceAbility
Cambridge
£21,000 - £25,700 per year (Pro-Rata)
Page 1 of 1
South Yorkshire
£21,715 per year
Contract, Full-time
Job description

City Hearts are currently recruiting for an Outreach Coordinator to work 40 hours per week within the Anti-Trafficking Team of the organisation. This role will require the successful candidate to casework clients within the service and assist in the management and day to day running of the Outreach service in South Yorkshire; and to ensure a high standard of service provision and to ensure all standards for CH (City Hearts) and SMSco (The Salvation Army Modern Slavery contract) are upheld.

City Hearts was founded in 2005 with a mandate to fully restore those with a history of vulnerability and exploitation. We began with a single home to help women with life controlling issues and shortly after welcomed our first survivor of Modern Slavery. Since then we have expanded dramatically across multiple regions and now provide accommodation and outreach support to hundreds of survivors of modern slavery every year, as well as continuing to house and support women with life-controlling issues.

The Role:

Coordination (32 Hours)

  • To ensure the smooth running of the day to day of the Outreach Team
  • Oversight of referrals into service and allocation of caseworker
  • Oversight of team and managing their needs including but not limited to; supervisions, appraisals and resolving issues
  • Arrange and organize outreach team meetings weekly
  • To complete the weekly baseline report for regional manager and monthly report for managing director
  • Supporting volunteers and carrying out volunteer interviews and supervisions where required
  • Oversight of distribution and makeup of client allowances for Outreach other
  • To gather month end travel, hours and purchase orders for monthly invoicing and to complete monthly invoicing
  • To engage with community organizations to improve the care and support we offer clients
  • To help resolve any on-going issues in clients lives
  • Attend and participate in regular group supervision
  • To be on call once a week as designated by the rota
  • To contact Salvation Army to meet their KPIs and to ensure all reporting and recording is up to date
  • Carry out regular auditing of client files to ensure quality control
  • Oversee rota for outreach team alongside Regional Manager

Casework 1-2 clients* (8 Hours)

  • For further details of casework responsibility, please refer to Job Description attachment

The Candidate:

  • Ability to work to deadlines
  • Ability to manage a team
  • Ability to work under pressure
  • Good communication skills – verbal and written
  • Good organisational skills
  • Good IT skills
  • Good people skills
  • Ability to research
  • Ability to advocate
  • Good maths skills

Benefits:

30 Days Holiday (based on 40 hour working week)

Sleep shift pay supplement

Perkbox - local / national discount scheme + app

Training / Career Progression

Various courses - personal and professional development

On-going support

Group supervision led by specialised therapist

Closing date for the role is midnight on 8th October.

Additional documents
Application Form (.docx)
Recruitment Monitoring Form (.docx)
Check commute
Starting Address
Destination
Mode of transport
Posted on: 20 September 2019
Closing date: 08 October 2019
Tags: Project Management,Social Work

The client requests no contact from agencies or media sales.

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