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Are you passionate about delivering excellent customer service? Can you demonstrate patience and empathy with people who may need us to go the extra mile? If so, then this could be the role for you.
This is a very exciting time to be joining Ability Housing Association as we deliver our Customer Strategy within our in-house Contact Centre. We are seeking an enthusiastic and courteous individual to join our team with a commitment to delivering an excellent service to our customers.
This is a busy and varied role in which you will act as a first point of contact for our customers and stakeholders, responding to housing and repair-related queries. Every day can create a new challenge.
You will be dealing with tenants, colleagues from across the organization, and staff from other close business partners, helping and escalating queries to the relevant department or Contractor as appropriate.
Experience in the social housing sector is desirable, although we will consider applications from other sectors, as full training will be provided. You should have excellent verbal and written communication skills and be proficient in the use of Microsoft Office as you will be handling queries through a range of channels. Previous experience using a CRM system would also be ideal.
If you feel you like you have what we are looking for and are keen to make a difference in the lives of those who need our support, please do get in touch with us.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We’re seeking a highly organised, proactive Operations Coordinator to help keep our work running smoothly behind the scenes. This is a varied role supporting colleagues across teams, maintaining key systems and trackers, and helping ensure processes are clear and effective.
Pause works alongside women at risk of having children removed from their care, helping them improve their lives and influencing the services and systems that affect them. Our vision is a society where women who experience child removal receive the support they need so it never happens more than once.
You’ll provide high-quality operational and administrative support to the national team, monitoring shared inboxes, maintaining accurate records, supporting project and funding tracking, and helping ensure effective use of our case recording system.
This role suits someone who is detail-oriented, digitally confident and comfortable managing competing priorities. You’ll collaborate across teams, using strong communication and coordination skills, while taking ownership of your work and adapting to changing needs.
You’ll be part of a small, supportive team, where everyone takes a flexible and collaborative approach to work and is committed to improving outcomes for vulnerable women.
Please ensure you address the "Experience" and "Knowledge and Skills" sections of the person specification in your covering letter.
We work to improve the lives of women who have had more than one child removed from their care, and the services and systems that affect them.
The client requests no contact from agencies or media sales.
About the role
The King’s Fund is looking for a Content Executive to join our newly established Content and Editorial team on a fixed-term basis. This role offers an exciting opportunity to help bring our strategy and brand to life through powerful, people-centred storytelling that influences health and care policy and practice.
Working closely with colleagues across the organisation and external suppliers, you will create, commission and manage high-quality multimedia content including videos, animations and podcasts. You will take content projects from concept through to delivery, developing story-led written and visual content, sourcing compelling human-interest stories, and ensuring high editorial, ethical and brand standards throughout.
About you
You will be confident managing multiple projects at pace, collaborating with a wide range of stakeholders, and using insight to maximise the impact and reach of content across digital channels. With hands-on experience in multimedia production and a strong interest in digital storytelling, you will play a key role in evolving how The King’s Fund communicates and inspires change across the health and care system.
Here at the Fund, we actively encourage applicants from underrepresented backgrounds, people from Black and ethnic minority backgrounds, those with disabilities and from the LGBT+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge as we recognise that diversity makes us stronger.
The Fund is committed to a hybrid working model that meets the organisation’s needs, while giving staff flexibility to choose between office and home working. Staff are expected to work a minimum of 40% from our central London office and are free to work more days from the office if they prefer.
How to apply
To apply, please visit our website and read our supplementary guidance documents, then download and fill in our application form. Please also share links or attachments for up to three examples of content you've produced that demonstrate your skills and experience. This might include video, digital or other multimedia content. Further instructions are in the application form.
Please do not send CVs. If completing the application form presents any challenges, contact us so we can discuss options.
Please note that in order to apply, you must have existing documented proof of your right to live and work in the UK.
Closing date for receipt of completed applications is 3 June 2026.
We regret that we cannot respond individually to all applicants due to the high number of applications we receive. If you have not been contacted within three weeks of the closing date, please assume that you have not been shortlisted for interview. Please note that we are unable to offer feedback to applicants who are not shortlisted for interview.
Recruitment process
Interviews will be held on 16 June 2026, but the panel can be flexible for a particularly strong candidate. The role is available to start in early July or as soon as possible thereafter.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Spear Islington
Spear is working in partnership with Hope Church Islington to deliver the Spear Programme in Islington!
The church’s vision is to bring hope, light, and life to the community of Islington, including in, bringing healing and wholeness to the people of their parish, supporting the vulnerable, oppressed and voiceless in their midst, and providing safe and inclusive spaces for the diverse community that they are a part of.
The Spear Programme is delivered in Spear Islington which offers young people professionally recognised coaching, for free, to support them into sustainable work or education. They leave Spear equipped to thrive in work and life.
Key Information:
- Salary: from £29,000
- Full-time, Permanent - Monday to Friday
- 25 days annual leave (including Christmas gift days) plus bank holidays
- Benefits include: 5 weeks holiday a year and Vitality Health Insurance
- Closing date: Friday 12th June (we interview on a rolling basis and may close the role early if we find the right candidate)
For more information please read through our Job Specification and Work with us pack.
If you require any reasonable adjustments as part of the recruitment process, please let us know.
Person Specification
- An active Christian, dedicated to representing the values and ethos of Spear and Hope Church Islington.
- You have demonstrable experience as a coach, or a background in youth work or teaching, and are keen to develop these skills further.
- You have a heart for young people and releasing their potential, no matter what challenging circumstances they are facing.
- Effective interpersonal skills and high emotional intelligence with a sense of humour and fun.
- You are great at building relationships, with solid communication skills.
- Good administrative and organisational skills, working well under pressure with the ability to prioritise workload.
Spear is a dynamic, growing youth employment charity that coaches young people to overcome barriers and thrive in work and life.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
You’ll carry out key administrative tasks, growing the support and development function of the Charity. This is an exciting opportunity to help Cambridge City Foodbank realise its vision of ending the need for foodbanks, through an ambitious strategy operating through networks of affordable food clubs, foodbank welcome centres, holistic support projects, and campaigning to change current systems which contribute to food insecurity.
Your tasks will include stewardship communications with individual donors and creating assets for community supporters to generate food and financial resources. You will assist the securing of income from grant giving trusts and foundations, and will undertake key executive assistant duties on behalf of the Development Director and CEO.
Main Duties:
● Develop strong individual donor relations through regular stewardship communications and powerful fundraising appeals, alongside establishing the associated data and systems;
● Create community development assets, which enables community groups to engage with and provide resources for the Charity, such as for charitable fundraising / food donation events.
● Together with the Development Director and CEO, secure income from, and maintain relations with grant giving trusts and foundations.
● Together with the Development Director and CEO, develop a team of volunteers who can support the work of the Charity’s development function.
● Support the Development Director and CEO, in their communication with supporters and corporate partners, to build good relations, gain and maintain corporate partner support.
● Liaise with colleagues across the Trussell Trust network; sharing best practice and participating in learning opportunities, to further the work of Cambridge City Foodbank.
● Other administrative activities may be requested from time to time by the CEO and Development Director, consistent with the needs of the Charity and role of Executive Assistant.
Personal Specification:
Technical skills and minimum knowledge:
● Strong administrative experience, highly organised, and able to effectively juggle multiple administrative tasks at the same time!
● Competent in the use of Zoom/Teams and MS Office software. Training will be provided to upskill in the use of Canva, Mailchimp, donor databases and social media (such as LinkedIn and Instagram).
● Excellent written and verbal communication and relationship management skills, you will inspire and motivate existing and prospective supporters, providing excellent stewardship and crafting compelling donor updates, applications and appeals.
NB. Experience of charitable fundraising is not essential when demonstrating the strong transferable skills above. Training will be provided.
Behaviours and competencies:
● Friendly, trustworthy and able to maintain confidentiality.
● Able to demonstrate empathy for people from disadvantaged, marginalised or socially-excluded backgrounds.
● Be committed to the vision, respect the ethos and uphold the values of Cambridge City Foodbank and Trussell Trust.
Our Vision, Ethos & Values:
Our Vision is to end the need for UK food banks. Each day we meet the need for emergency and affordable food, and tackle the causes of poverty, by harnessing the power of the community. We are an independent local charity and member of the Trussell Trust network.
We value dignity, justice, compassion, community and impact, in all that we do. We serve local people regardless of background, inspired by our Christian ethos and values.
As part of our commitment to inclusion, diversity and equity actively encourage applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic (BAME) backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions and those with a lived experience of poverty as well as any other under-represented group in our workforce. We are committed to ensuring the safety and protection of our employees from all forms of harm.
In 2026: our team of over 200 volunteers, will provide 250,000 meals to people across Cambridge through our network of Foodbank Welcome Centres and Fairbite Food Clubs.
We meet the need for emergency and affordable food, and tackle the causes of poverty, by harnessing the power of the community.



The client requests no contact from agencies or media sales.
- Location: Fauna & Flora’s Cambridge Office, UK
- Salary: £25,495 per annum
- Contract period: Permanent
- Start date: As soon as possible
We are seeking a Communications Assistant to provide administrative and creative support to the communications team. This is an exciting role, with the chance to use your skills to make a real difference to Fauna & Flora. Our team works to find engaging and impactful ways to communicate with different audiences the urgency, importance and hope of our work with global network of partners to address the challenges of biodiversity loss and threatened species and habitats around the world.
The Communications Assistant will play a central role in the communications team, ensuring smooth day-to-day running of tasks spanning everything from content uploading to procurement and finance processes to keeping team meetings on track. In this role you will also have the chance to flex your creative muscles and learn more about real-world conservation, as you will be helping to produce content including printed materials, website and social media content, video and photography.
You will have excellent organisational skills and work well within a team. The role will be well suited to a highly motivated individual who enjoys working in a fast-paced team and is passionate about the role that communications plays in modern-day nature conservation.
You will enjoy working in a dynamic environment, where the ability to respond swiftly to changing organisational and team needs is paramount. In return, we offer the opportunity to work for a ground-breaking organisation at the forefront of global conservation, with generous pension contribution, attractive annual leave allowance, and life insurance.
Our offices are located in The David Attenborough Building in central Cambridge, just a few minutes’ walk from glorious historic buildings and museums, the picturesque River Cam, the central market and shopping centre, and a host of cafés and restaurants.
Please download the job application pack below for further details on how to apply.
The closing date for applications is Sunday, 7 June 2026. Interviews are likely to take place during the week commencing the 15 June 2026.
This role is not eligible for sponsorship for a Skilled Worker Visa.
No agencies please.
The client requests no contact from agencies or media sales.
The Move-On Accommodation Support Officer will provide practical and emotional support, advocacy, and housing management to survivors of domestic abuse who are residents living within 11 of BCWA’s move-on accommodation properties as part of the Safer Futures Project.
The postholder will be required to travel regularly to the 11 dispersed move-on accommodation properties, primarily in Croydon, with a smaller number in Bromley, and must be able to travel independently across both boroughs.
The role focuses on supporting residents to sustain tenancies, develop independent living skills, and access appropriate services to enable recovery and a life free from domestic abuse.
Job Title: Move-on Accommodation Support Officer
Hours: Part-time 26 hours per week, across 4 days, to include Mondays & Fridays
Contract Type: Fixed Term Contract to 31st March 2027 with the possibility of extension subject to availability of funding
Salary: £24,072 per annum (this is 32,404 full time equivalent)
Location: Based in BCWA locations predominantly across Croydon borough and also in Bromley borough, with access to hot-desking in our London SE20 office when needed.
Deadline: 22nd June 2026 at 11.00pm
Interviews: In person in London SE20
Employee benefits we offer:
- A friendly, flexible and values-led organisation
- Competitive salary
- 25 days of annual holiday, plus bank holidays (pro-rata for part-time)
- Contributory pension scheme (5%)
- Training to help you perform your role and support your professional development
- Comprehensive Employee Assistance Programme and wellbeing support
- Two Wellbeing Days and day off on birthday
Who we are: Bromley & Croydon Women’s Aid is a well-established, innovative and forward-thinking local domestic abuse service. We are seeking a self-motivated, flexible and experienced individual to join our dynamic team to help us deliver excellent services to vulnerable women who have experienced domestic abuse and be committed to working in a non-discriminatory manner.
Location: All staff have access to hot-desking at our office as needed.Flexible working is welcomed at BCWA, with a mix of home and location-based working across our friendly and supportive team. We are all women with busy lives and families, and we understand that flexibility can be crucial in supporting women in the workplace.
Wellbeing: As a trauma-informed charity we take mental health and wellbeing seriously. We offer clinical supervision to our frontline team, regular staff wellbeing sessions, use of our Employee Assistance Programme and an additional wellbeing platform which offers a range of advice and support. We will consider a job share for this role.
Notifying candidates: We apologise in advance that we will not be able to notify candidates who are not shortlisted.If you haven’t heard from us within two weeks from application deadline, please assume your application has been unsuccessful.We reserve the right to terminate the recruitment process early once the right applicant has been found or if we receive a large number of applications.
Female applicants only: In light of the nature of work, the candidate’s gender is considered to be an occupational requirement in accordance with Schedule 9 (part 1) of the Equality Act 2010.
Equality, Diversity & Inclusion: BCWA is committed to supporting and promoting equality & diversity and creating an inclusive working environment. To achieve this, we seek to employ a diverse range of staff from many different backgrounds to better represent the communities we serve.
BCWA is an Equal Opportunities Employer.
Reg. Charity No.1068007.
Our mission is to end all forms of domestic abuse in our community.
The client requests no contact from agencies or media sales.
Breathe Arts Health Research are looking for an organised and proactive Programme Officer to join our team and support the delivery of our innovative arts and health programmes.
The client requests no contact from agencies or media sales.
Position Mentor Advocacy (Finance, Benefit & Debt)
Location Flexible working – principally home based, with travel across the North West in community and custodial settings
Salary £25,664 + excellent benefits
Hours 35 hours per week (flexible working)
Status Fixed term until 28th February 2027
Closing date 11 June 2026
The Wise Group, in partnership with the Ministry of Justice and third-sector organisations, delivers the Money Mindset service for people leaving prison across the North West of England.
This is about more than financial advice. It’s about helping people preparing to leave prison stabilise their lives, reduce crisis and build stronger foundations for the future.
Working across prison and community settings, you’ll support men facing financial hardship, debt and benefit-related challenges that can impact stability, wellbeing and long-term progress. You’ll work closely with probation services, prison teams and local partners to ensure people can access the right support at the right time.
Using our Relational Mentoring approach, you’ll build trusted relationships that go beyond transactional support - helping individuals make meaningful and sustained progress.
We’re looking for people who are confident working with complexity, can build trust quickly, and are motivated by helping people move from crisis towards stability and independence.
What you’ll do
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Deliver one-to-one mentoring and advocacy support across custody and community settings
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Support individuals to address financial, benefits and debt-related challenges
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Build trusted relationships that encourage engagement, confidence and long-term progress
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Work closely with prison, probation and third-sector partners to coordinate effective support
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Maintain accurate records and contribute to service outcomes and performance reporting
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Support individuals during key transition points, including release from custody and community reintegration
What you’ll bring
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Experience working in a mentoring, advocacy, support or customer-focused role
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Confidence supporting people facing complex or challenging circumstances
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Strong communication, organisational and relationship-building skills
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A practical, solutions-focused approach and the ability to work independently
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Understanding of the barriers experienced by people involved in the criminal justice system is advantageous
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Experience within custodial or community justice settings is beneficial, but not essential
Essential requirements
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Full driving licence and access to a car for daily use
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Willingness to travel extensively across Merseyside/Cheshire and Lancashire/Cumbria
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Successful completion of enhanced Level 1 prison vetting
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Home broadband to support flexible working
Please note that, due to security clearance processes, there may be a short waiting period at the beginning of employment before full duties can commence.
Travel expenses will be covered by The Wise Group.
View the Role Profile on our website for full details about this opportunity.
The client requests no contact from agencies or media sales.
The Role
This is a great opportunity to join the Law Society Library team, leading on the development of our collections and shaping a high quality, responsive legal collection and research service for our 200,000 members.
The successful candidate will play a key role in delivering our legal enquiry service, handling varied research requests for cases, legislation, precedents and more. Your expertise will maintain the integrity of our unrivalled collection of current and historic law, ensuring it meets the evolving needs of the legal community we serve.
The Law Society is the membership body for the legal profession and our members are at the heart of what we do. In this role, you will work directly with them to deliver excellent research and collection services that support their legal practice and professional excellence.
Please refer to the job description for additional information.
What we're looking for
You will have proven experience of legal information enquiry work and of research using hardcopy and online databases.
You will have strong analytical skills to assess collection needs and make informed decisions based on your extensive knowledge of current UK legal information resources.
Your positive professional attitude and proactive approach, will enable you to take the lead on collection development projects, adapt to new challenges and take the initiative with creative solutions.
With excellent communication skills and customer service experience, you will confidently work with our members and colleagues to deliver our fantastic professional enquiry service to the large membership of solicitors across England and Wales.
What's in it for you
We offer a generous , a friendly working environment and excellent professional development opportunities. We support a hybrid way of working and would expect you to be present in four days each week.
A right to work in the UK is required for this role. Please note: if you are an internal applicant, our pay policy will apply.
For an informal conversation about the role before applying, please contact .
We are looking for a proactive Business Development Co-ordinator to support bids, tenders and funding opportunities. You’ll keep processes running smoothly, coordinate responses, maintain systems, and provide research and insight to help expand our mental health services. This is a great opportunity to grow your skills while making a real impact.
You will:
- Support the identification, preparation and submission of bids, tenders and funding opportunities
- Monitor tender portals, organise documentation and manage deadlines and trackers
- Coordinate internal contributions to tender responses, including policies, evidence and method statements
- Assist with drafting, formatting, proofreading and uploading tender submissions
- Conduct research into commissioning trends, competitor activity and market intelligence
- Maintain CRM systems, tender pipelines, outcome logs and shared document libraries
- Coordinate meetings, timelines and internal communication related to tender activity
- Support reporting and insight gathering to inform future business development activity
You are:
- Highly organised, methodical and able to manage multiple priorities effectively
- Detail-oriented, with a strong commitment to accuracy and quality
- A confident written and verbal communicator
- Proactive, positive and solution-focused, with a willingness to learn and develop
- Comfortable working collaboratively with colleagues across teams and disciplines
- Skilled in using Microsoft Office tools, including Word, Excel and SharePoint
- Curious and analytical, with an interest in research and market intelligence
- Committed to working within organisational values, policies and quality standards
Please find the job description attached and only apply if you meet the requirements of the role.
Putting kindness at the heart of mental health support
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Airplay is a national youth work programme delivered on behalf of the RAF Benevolent Fund (RAFBF). It provides engaging, supportive, and fun opportunities for children and young people from RAF families.
The programme includes: Airplay Youth Clubs for ages 8–18, Ben Clubs for children aged 5–7 & Airplay Connect, a digital platform supporting young people across the RAF community.
Delivered by OneYMCA through a partnership of eight YMCAs and in collaboration with the RAF People and Families team, Airplay supports young people who may face unique challenges, including frequent relocations. The programme offers consistency, a safe space, and access to high-quality activities and facilities.
Your Role: This is a Lead Youth Worker Role - the job description says "Assistant Station Youth Worker" - Reporting to the Senior Station Youth Worker at RAF Brize Norton, you will support the delivery and coordination of a wide range of outreach and centre-based youth work activities for young people aged 5–18, in line with the Airplay Handbook.
The role will involve delivering evening sessions, occasional weekend work, and daytime activities during school holidays
Key Responsibilities:
- Plan and deliver engaging activities for young people aged 5–18 in line with programme strategy and principles.
- Deliver and sustain a diverse programme of outreach and centre-based youth work
- Work collaboratively with YMCA colleagues, RAF personnel, and external partners to support young people effectively
- Maintain accurate records to support monitoring, evaluation, and reporting of outcomes
- Contribute to achieving Key Performance Indicators (KPIs) and service objectives
- Support sessional staff, volunteers, and casual youth workers to ensure a high-quality, engaging service
Essential Criteria
- Experience working with children and young people from diverse backgrounds
- Full driving licence and access to a vehicle
- Flexible, adaptable approach to engaging young people with varying needs
- Enthusiasm for youth work, with the ability to act as a positive role model
- Ability to work independently, using initiative and problem-solving skills
- Strong verbal and written communication skills
- Team player with the ability to collaborate effectively with internal and external partners
- Good IT and numeracy skills, including Microsoft Office and willingness to learn new systems
- Desirable - Level 3 qualification in Youth Work or a relevant transferable qualification
- Experience in outreach work to engage young people in programmes or services
- Child Protection/Safeguarding Level 2 (or equivalent)
Further information is available in the full Job Description!
Please note that we are unable to offer visa sponsorship and can only accept applications from individuals who already have the right to work in the UK.
As some roles involve working with vulnerable people, a Basic or Enhanced DBS check may be required following a conditional job offer.
We welcome applications from all suitably qualified candidates. If you have applied for a similar role within the last 6 months and were unsuccessful, please consider whether your experience has significantly developed before reapplying.
One YMCA is committed to providing reasonable adjustments throughout the recruitment process. Please let us know in advance if you require any adjustments to support your application.
We are an inclusive organisation that promotes equality of opportunity for all. We welcome applications from people of all backgrounds and are committed to building a diverse workforce with a wide range of skills, experiences, and abilities
This is a Part Time role.
Hours per week: 21
Working Pattern: The role will involve delivering evening sessions, occasional weekend work, and daytime activities during school holidays
Interviews on June 23rd
One YMCA's mission is to create supportive and energizing communities where young people can belong, contribute, and thrive.
The client requests no contact from agencies or media sales.
Facilities Assistant (Administrator)
Grove House, St Albans, AL3 5QX
£25,446 per annum
Permanent, Full Time (37.5 hours per week)
Grove House, St Albans with travel to other base locations required.
- Closing date: Tuesday 17 February 2026 at 12 noon
- Interview date: TBC
- NB: this role includes reimbursement of work-related mileage expenses.
Are you an organised, proactive administrator who enjoys variety, solving problems and supporting people?
Join our Facilities team and help us keep our hospice sites safe, welcoming and running smoothly for patients, families, volunteers and staff.
As a Facilities Assistant (Administrator), you’ll play an important role in ensuring our buildings and services operate effectively every day. You’ll work closely with colleagues, contractors and volunteers, helping us deliver a high‑quality environment across all Rennie Grove Peace locations.
What you will do
- Providing day‑to‑day administrative support to the Facilities team and helping maintain safe, well‑managed premises.
- Keeping facilities documentation organised, including health & safety records, servicing certificates and compliance paperwork.
- Scheduling and coordinating contractor and service provider visits across multiple sites.
- Carrying out building checks and supporting risk assessments and general compliance activity.
- Managing stock, consumables and raising purchase orders.
- Supporting and coordinating volunteers in reception, gardening and other facilities activities.
- Assisting with room bookings, access cards, parking permits and general facilities enquiries.
- Occasionally supervising contractors and assisting with small projects.
- Providing flexible cover for reception, housekeeping and other tasks when needed.
What you will need
- All candidates must have the right to work in the UK.
- We do not sponsor for this role and due to the minimal hours required for this role, we cannot progress applications for candidates sponsored by another employer.
- Manual handling and/or heavy lifting.
- Full, current valid UK driving licence.
- Access to a vehicle which can be used for work purposes.
- Car insurance, including business cover.
ARE YOU READY TO MAKE A DIFFERENCE? Click ‘Apply Now’….
We reserve the right to close this vacancy early if sufficient applications are received.
To ensure fairness and consistency to select the best candidate to this role, all our applications are anonymised up until an interview has been confirmed.
Our commitment to Equality and Diversity
At Rennie Grove Peace Hospice Care we strive to continuously demonstrate our values. These values are embedded in our recruitment and selection process, and we are fully committed to equality, diversity and inclusion in both our workforce and within our culture.
If you are disabled and satisfactorily meet the job specification, we will invite you to interview. You can contact us to let us know if you need any adjustments during the recruitment process.
We are seeking a self-motivated Member Support and Administrative Assistant to play a key role in our friendly team. The successful candidate will liaise with colleagues across the organisation focused on membership, communications, marketing and delivery, and as a result get invaluable insight into these functions. Once established in post the successful candidate will also benefit from our nine-day fortnight working pattern (providing a long weekend twice a month).
Background Information
PSHE (personal, social, health and economic) education is the school curriculum subject that prepares pupils for life and work. PSHE lessons cover some of the most pressing issues facing young people today including mental and physical health, relationships, staying safe online, economic wellbeing, careers and the importance of equality and diversity.
The PSHE Association is the national body for the subject. A charity and membership organisation, the Association supports a national network of over 50,000 teachers and schools with resources, training and guidance. We work nationally to raise PSHE standards for all children and raise its status on the curriculum. This includes working in partnership with a range of leading charities, government bodies, corporates and other partners. This is an exciting time for us and we are expanding our services to meet growing demand.
Role description
The applicant will be expected to take on a variety of responsibilities associated with supporting our national membership of PSHE education teachers and other professionals. This will include fielding phone and emailed member queries in a timely and friendly fashion and logging queries and activities on our membership database. The role will also include supporting the organisation and administration of the office, including processing memberships and payments, and maintaining and updating our database of contacts, supporting online training event bookings and logistics as well as supporting the team as required.
Please see below for a full Job Description and Person Specification
Terms of Reference
The post is offered on a full time basis, on a permanent contract with a six-month probationary period. The salary will be £28,500.
At the PSHE Association, we believe in a healthy work-life balance. That is why we offer a nine-day fortnight working pattern, giving our team every other Friday off (in other words a long weekend twice a month). We believe this gives employees more time to recharge and more time for what matters to them. This shorter working week benefit (equivalent to 32 hours per week on full pay) kicks in once employees have successfully completed three months of their probationary period, with a standard 35-hour working week in place up until that point.
Our offices are based in central London, close to Russell Square, and this is where the role will be primarily based alongside some days of the week working from home.
How to apply
To apply please send a CV and covering letter using Charity Job by Monday 8th June at 9AM.
Shortlisted candidates will be invited to attend an online interview on Monday 15th June with the possibility of a second interview on Thursday 18th June in our London offices.
The cover letter is an important part of the process, and we will not consider any applications without a cover letter attached. This letter should provide an overview and personal reflections about why you meet the criteria and how your skills and experience are applicable. We therefore request that no AI tools are used in its composition.
The client requests no contact from agencies or media sales.
We're looking for two inspirational people to join us as Assistant Shop Managers in our up and coming Shelter shop in Aviemore.
These opportunities are exciting and we'd like you to join us to raise vital funds for homeless and badly housed people across Scotland.
The role will involve working closely with the Community Shop Manager to ensure the shop will look welcoming, visually appealing and the shop volunteers are motivated and keen to engage with customers to help maximise sales.
About the role
You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.
About you
You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
How to Apply
Please click ‘Apply for Job’ below. You are required to submit your work history and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything,
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
