Entry level jobs for the Social Welfare sector

We are seeking a proactive and confident Governance Support Officer to join our busy Governance Team. Sitting at the heart of RBL’s corporate governance “engine room”, this role provides essential administrative, coordination and logistical support that enables our Boards, Committees and senior leaders to operate effectively.

Working closely with the team, you will manage the corporate calendar, coordinate meetings and events, and provide diary, travel and PA support to the Chief of Staff. The role is fast‑paced and highly collaborative, involving close working with Trustees, senior leaders and colleagues across the organisation, so strong communication skills, attention to detail and the ability to manage competing priorities are key.

This is a great opportunity to be part of a supportive and professional Governance Team delivering high standards of corporate governance and contributing to the work of the UK’s leading Armed Forces charity, making a real difference to those who have served.

Key Responsibilities

· Coordinate high-level meetings and events, including hybrid governance meetings, Board dinners, conferences, and away days, ensuring venues, technology, catering, and accessibility requirements are fully met.

· Provide comprehensive governance support, maintaining confidential records, managing trustee data, and supporting onboarding, induction, and ongoing development of Board members.

· Manage key communications channels, including the governance inbox, ensuring enquiries are triaged efficiently and governance information (biographies, intranet content, records) remains accurate and up to date.

· Oversee travel and logistics for senior stakeholders and Trustees, including diary coordination, travel bookings, and expense processing for meetings and wider organisational commitments.

· Support the planning and coordination of the annual corporate calendar, working with senior stakeholders to schedule Board, Committee, and Executive meetings while managing conflicts and changes.

· Support the annual elections cycle and financial administration processes, including coordinating election activities, preparing reports, managing data accuracy, and processing invoices, contracts, and financial system updates.

Employee benefits include –

· 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days

· Enhanced paid maternity, paternity and adoption leave

· Generous pension contributions, with Employer contributions ranging from 6% to 10%

· Range of flexible working options may be available, depending on your role

· Employee Assistance Programme providing confidential counselling, financial and legal advice

· Range of courses delivered by learning specialists to support your development goals and objectives

· Opportunities to volunteer

· Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.

Interview Dates: WC 18th May

The Role

We are seeking a friendly, professional and highly organised Receptionist to act as the first point of contact for people accessing Citizens Advice Doncaster Borough. This role is central to the delivery of a high‑quality advice service and plays an important part in ensuring clients receive accurate information, are treated with respect, and experience a consistent and welcoming service.

You will support the smooth running of the organisation by managing enquiries effectively, maintaining accurate records, and contributing to our quality assurance standards. This role requires a strong commitment to confidentiality, data accuracy, and the Citizens Advice aims and principles.

Key Responsibilities

Client Access & First Contact

• Welcome clients, staff and visitors in a professional, calm and supportive manner, ensuring everyone feels respected and listened to.
• Act as the first point of contact for face‑to‑face and email enquiries, providing appropriate triage and signposting in line with Citizens Advice procedures.
• Provide accurate, clear and consistent information about Citizens Advice services, maintaining professional boundaries at all times.

Quality Assurance & Standards

• Ensure all client interactions and administrative processes meet Citizens Advice quality standards, including accuracy, confidentiality and consistency.
• Record client details and enquiry information accurately to support continuity of service, monitoring and reporting.
• Follow agreed procedures, policies and guidance to ensure compliance with Advice Quality Standard (AQS) requirements.
• Support the wider team by maintaining reliable systems and contributing to the overall quality of service delivery.

Administration & Office Support

• Manage appointment booking systems and staff calendars efficiently.
• Provide organisation‑wide administrative support to ensure the service runs smoothly on a day‑to‑day basis.
• Maintain an organised, safe and welcoming reception area.
• Carry out data entry, filing, scanning and document management accurately and in a timely manner.
• Use Google Workspace and other IT systems confidently to support service delivery.

About You

We are looking for someone who is approachable, reliable and well organised, with a strong attention to detail and a commitment to delivering a high‑quality service. You will be comfortable working with people from a wide range of backgrounds, including those experiencing stress or distress, and able to respond with empathy and professionalism.

Essential Skills and Qualities

• Previous office or administrative experience.
• Strong IT skills and confidence using digital systems.
• Excellent verbal and written communication skills.
• High level of organisation and ability to manage competing priorities.
• Ability to work effectively both independently and as part of a team.
• Commitment to confidentiality, accuracy and professional standards.
• Understanding of, and commitment to, the aims, principles and values of Citizens Advice, including equality and inclusion.
• Proactive approach with a willingness to learn, follow procedures and adapt to service needs.

What We Offer

• A supportive and inclusive team environment.
• Training and development, including Citizens Advice systems, quality standards and procedures.
• The opportunity to contribute to a trusted, high‑quality advice service.
• The chance to make a real and positive difference to people living in Doncaster.

Recruitment: Care Navigator/Social Prescriber at Age UK Redbridge, Barking and Havering

Age UK Redbridge, Barking and Havering are recruiting for:

Care Navigator/Social Prescriber
Salary:  £27,197 per annum pro rata
Hours: up to 35 hours per week (part time options available)

Closing date: Monday 1st June 2026 at 12:00pm
Proposed interview date: Monday 8th June 2026

We are looking for a Care Navigator/Social Prescriber to work as part of the Ageing Well Service across Havering. You will be working as part of a Care Navigation team providing support to Havering residents with multiple long-term conditions, end of life diagnosis and vulnerable isolated older people to achieve the best possible quality of life and independence by enabling them to have maximum support at home, encourage taking up activities, volunteering or increasing social interaction, enabling choices and access to services in the community.

As Care Navigator/Social Prescriber you will work with professionals from health, social care and voluntary sector to increase the reach of the service and achieve best outcomes in reducing social isolation, improving wellbeing and resilience for older people.

You will also be responsible for maintaining client records and support monitoring and service evaluation in a timely and professional manner.

Successful applicants will have experience of working with older people or people with multiple long term conditions in health, social care, voluntary or independent sector, in a paid or voluntary capacity. You will need to be excellent communicator, able to work effectively both one to one and as part of a team. Good computer skills and accurate record keeping are also required. An enhanced DBS Disclosure is required for this post.

To apply: Please check our website for further details and a full application pack

Completed application forms and Equal Opportunities Forms should be returned using the email: admin or alternatively post to Gabby O’Neill, Recruitment, Age UK Redbridge, Barking and Havering, 4th Floor, 103 Cranbrook Road, Ilford, Essex, IG1 4PU.

Advice & Information Worker (Havering)

WORKING HOURS: 21 hours per week

SALARY: £27,196 pro rata; (£16,318 for 21 hours actual)

CLOSING DATE: Monday 1st June by 12pm

PROPOSED INTERVIEW DATE: Tuesday 9th June

Age UK Redbridge, Barking & Havering offers an Advice & Information service to support older people living in the boroughs of Redbridge, Barking & Dagenham and Redbridge which is free, independent and confidential to older people, their relatives, carers and friends. We offer support with benefits maximisation to make sure people receive everything they are entitled to, housing issues, social care needs, health and disabilities, advice on energy efficiency and fuel poverty, to assistance with form filling and leisure.

We are recruiting an Advice Worker to cover the London Borough of Havering. This role requires the worker to work independently and manage their own caseload but be part of the wider team and be aware of the other services provided by Age UK Redbridge, Barking & Havering. The post involves both office based, home visit and outreach work at a variety of locations across Havering. Good IT skills are required and familiarity with Charity Log would be useful as well as knowledge of relevant quality assurance systems.

To apply: Please check our website for further details and a full application pack

Completed application forms and Equal Opportunities Forms should be returned to admin using the email: admin or alternatively post to Gabby O’Neill Recruitment, Age UK Redbridge, Barking and Havering, 4th Floor, 103 Cranbrook Road, Ilford, Essex, IG1 4PU.

This role is an expansion of a current Finance Administrator's role, to allow additional support for our ecumenical charity's growth. This role will be responsible for all aspects of finance administrative and CRM database support and the successful candidate will want to be part of a faith-based organisation, committed to the mission of the charity both in the UK and the Holy Land.

The primary responsibility and focus of the role will be to support the Finance Manager with finance handling and working with our CRM database to improve data quality; additionally you will support the administrative function, particularly in engaging with the CRM database as needed and available for the operational success of the charity. You will need to be comfortable working in a faith-based organisation, talking to supporters and clergy across the UK and with our partners in the Holy Land.

You will be working under the day-to-day management of the Finance Manager as a direct report but collaborating closely with the Office Manager for administrative work as required.

Typical tasks will include:

• Record financial donations from all income streams into the charity (cash, cheque, CAF, BACS, online, by phone, in-person)
• Monitor bank account payments, online donations, and standing orders/direct debits
• Produce reports from payment processing companies
• Produce Gift Aid claims in conjunction with Finance Manager
• Logging and recording of accounts payable
• Become an expert user of our CRM (Access ThankQ) to ensure high-quality, accurate and compliant supporter data
• Use the CRM to produce segmentation, reporting and data analysis - creating queries, dashboards and reports to track performance
• To support the delivery and distribution of shop products purchased either through the website shop, over the phone or by mail order
• Assist with product stock and ordering
• Assist with the website shop and maintaining/adding product listings
• Basic office duties, including answering phone calls, logging and responding to letters and emails, franking letters, taking donations by phone
• Assist with other project deliverables identified by management
• Help maintain the cleanliness and Health and Safety of the office environment including cleaning and tidying as needed

Suitable training will be given as needed. 

You will need to have previous experience in a finance role and will ideally have previous experience working in a charity.

This is a full-time, office-based role in Kenilworth. 

Please click on 'Apply Now' to download the full job specification and description.

We are recruiting for two Refuge Workers to join our team in Southwark; the scope on this job involves….

Job Title: Refuge Worker

Location: Southwark
Salary: £29,701.36 per annum
Contract type: Full-time, Permanent

Hours: 37.5

We are looking for a Refuge Worker to provide specialist, high-quality support to women and children escaping domestic abuse. Based in Southwark, London, this role involves delivering practical and emotional support to survivors, ensuring their safety, and helping them rebuild their lives. Working 37.5 hours per week, Monday to Friday, you will create a safe and welcoming environment in line with Refuge’s values and commitment to ending violence against women and girls.

As a Refuge Worker, you will support women through crisis, providing keywork sessions, safety planning, and advocacy. You will assist with accessing housing, welfare, legal support, and other essential services while maintaining accurate case records. You will also play a vital role in ensuring the effective operation of the refuge, managing referrals, and working collaboratively with partner agencies. The ideal candidate will be a compassionate and resilient individual with strong communication and organisational skills. While experience in the Violence Against Women and Girls (VAWG) sector is beneficial, we also welcome applications from those with transferable skills and a commitment to supporting survivors. Above all, we value individuals who are dedicated to making a difference, thrive in an inclusive environment, and are committed to their own personal development while supporting others.

This is a fantastic opportunity to contribute to a meaningful cause while developing valuable frontline support and advocacy experience. Refuge offers ongoing training, professional development, and a comprehensive benefits package, ensuring that our staff are valued and supported in their roles. If you are passionate about empowering survivors and want to be part of a dedicated, compassionate organisation, we encourage you to apply.

Closing date: 9.00am on 15 May 2026

Interview date: 22 May 2026

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

This role can be worked entirely remotely or hybrid from Highcliffe House,York.

In this role you'll play a key part in supporting the Finance team to make sure all of our financial information and processes runs smoothly and are up to date. 

You'll be responsible for liaising with our service delivery staff, performing tasks such as processing invoices and other financial expenditure documents, inputting and updating financial transactions within Quickbooks, and processing all of our fundraising and other income. 

A key part of your role will be ensuring that transactions are recorded accurately in liaison with our services, so you will build good relationships with all the services we provide. 

You will ideally have an accounting qualification at level 3 (e.g. AAT/ACCA) or equivalent education or be qualified by experience. You will have a key eye for detail, and be able to independently manage multiple streams of work. 

Main duties

1. Recording and processing Accounts Payable and Receivable
2. Processing any monies received
3. Reconciling and recording the petty cash system
4. Enabling and assisting the Head of Finance with maintaining accurate financial information
5. Working within York Mind values

Essential Qualifications

AAT level 3 OR 3 years’ experience in similar function OR degree in numerate or business-related subject OR equivalent combination of education and experience

Knowledge, Skills and Experience

• Numerate and able to work with numbers with attention to detail and a high level of accuracy.
• Experience of working in a finance/ accounting environment requiring accuracy and attention to detail
• Experience as a competent, frequent user of MS Excel for finance purposes
• Experience of ability to manage your own workload, working closely with colleagues
• Demonstrates problem-solving skills

Practical Skills 

• Experience in using software packages to an intermediate level: MS Outlook, Word, Excel, PowerPoint, Quickbooks (or similar accounting software or finance system)
• Able/willing to learn to use a range of video conferencing platforms
• Demonstrates ability to juggle a busy workload with competing priorities

Values and Attitudes

• A commitment to the York Mind values
• A commitment to work with the widest range of communities possible to make sure our organisation is representative and inclusive
• Self-awareness of own competencies, practical needs and personal resilience, and willing to seek help with these where necessary

Citizens Advice Doncaster Borough is expanding its services to provide vital, community-based support to Doncaster residents facing the challenges of the rising cost of living and energy crisis. We are seeking a dedicated individual to deliver holistic and specialist Money & Energy advice.

As part of our team, you will empower clients to achieve the best possible outcomes by providing high-quality customer service and support, all while upholding the core aims and principles of the Citizens Advice Service. You will thrive in a dynamic environment, demonstrating both initiative and strong teamwork, and be committed to going the extra mile to make a real difference. 

Role purpose

• To provide Energy & Money advice to clients 

• To provide advice on how to deal with Energy Debts 

• To provide a high-quality advice and support services 

• A Benefit Calculation as part of Income Maximisation

• Energy Efficiency support & advice 

• Act for the client where necessary by calculating, negotiating, drafting or writing letters and telephoning. 

•  Negotiate with third parties as appropriate. 

• Switching energy providers 

• Information and support on the Priority Services Register

• Check eligibility and provide Information about the Warm Home Discount 

• Any other possible Schemes / Grants available that can support the client with their energy issues

• Provide Advice on energy complaints and processes 

• Smart Meter information / advice

• Carbon Monoxide Awareness

• To provide Financial Capability and Income Maximisation advice to clients. 

• To share responsibility for compliance with the Projects targets and requirements.

• Ensure quality standards are met. 

• To work effectively with other partners to deliver a seamless service to clients

• Undertake service delivery at Outreach venues as required. 

• Assist clients with other related problems where they are an integral part of their case and refer to other advisers or specialist agencies as appropriate.

• To contribute to the Research and Campaigns work of Citizens Advice Doncaster Borough.

Advice 

• To provide Energy & Money advice to clients on energy issues

• To provide advice on how to deal with Energy Debts, looking at wider debt issues and options, making referrals or taking action as appropriate. 

• Provide General Advice and assisted information to clients on energy issues

• Empower clients to act on advice and information provided 

• Act for the client where necessary by calculating, negotiating, drafting or writing letters and telephoning.

• Negotiate with third parties as appropriate. 

• Ensure income maximisation through the take up of appropriate benefits. 

• Provide advice and assistance to other staff across the whole range of advice issues. 

• Ensure that all casework conforms to the organisation's Office Manual and the Advice Quality Standard and/or the Specialist Quality Mark as appropriate.

• Maintain case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation. 

• Ensure that all work conforms to the organisation's systems and procedures. 

Research and campaigns 

•  Assist with research and campaigns work by providing information about clients' circumstances. 

• Provide statistical information on the number of clients and nature of cases and provide regular reports to management. 

• Monitor service provision to ensure that it reaches the widest possible client group. 

• Alert other staff to local and national issues. 

Professional development 

• Keep up to date with legislation and undertake appropriate training. 

• Read relevant publications. 

• Attend relevant internal and external meetings as agreed with the Team Leader and/or Line Manager. 

• Assist with Service initiatives for the improvement of services. 

Administration 

• Review and make recommendations for improvements to Citizens Advice services. 

• Maintain local information systems. 

• Use IT for statistical recording, record keeping and document production. 

• Keep up to date with policies and procedures relevant to organisational work and undertake appropriate training. 

• Attend internal and external meetings as agreed with the Team Leader and/or Manager.  

• Maintain close liaison with relevant external agencies. 

Other duties and responsibilities 

• Carry out any other tasks that may be within the scope of the post to ensure the effective delivery and development of the service. 

• Demonstrate commitment to the aims and policies of the Citizens Advice service. 

• Abide by health and safety guidelines and share responsibility for your own safety and that of colleagues. 

Person specification

• Experience of providing Advice. 

• Effective oral communication skills with particular emphasis on negotiating and representing. 

• Effective writing skills with particular emphasis on negotiating, representing and preparing reviews, reports and correspondence. 

• Ordered approach to workload and an ability and willingness to follow and develop agreed procedures. 

• Understand the issues involved in interviewing clients. 

• Numerate to the level required in the tasks. 

• Ability to prioritise own work, meet deadlines and manage caseload. 

• Ability to use IT in the provision of advice and the preparation of reports and submissions. 

• Ability to monitor and maintain own standards and work as part of a wider team 

• Understanding of and commitment to the aims and principles of the Citizens Advice service and its equality and diversity policies. 

Desirable Criteria

• Experience of providing General, Energy or debt advice would be desirable. 

• Experience of working to targets

• Experience of working in the voluntary sector would be desirable. 

• Ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively 

• Demonstrate understanding of social trends and their implications for clients and service provision 

• Have access to a vehicle and be willing to travel

We are opening a new detox centre and are looking for Support Workers to provide safe, compassionate, and practical support to individuals undergoing detoxification in a structured, trauma-informed environment.

Key responsibilities:

• Provide day-to-day support to clients during detox, ensuring safety, dignity, and wellbeing
• Recognise and respond to signs of withdrawal, deterioration, or crisis, escalating concerns appropriately in line with protocol
• Act as a keyworker for allocated clients, offering consistent support and engagement
• Carry out regular welfare checks and monitor clients’ physical and emotional presentation
• Support safeguarding practices and report concerns in line with policy
• Assist with drug and alcohol testing in line with training and procedures
• Support safe medication administration in line with policy and competency assessment, and report any side effects or concerns.
• Follow health & safety, infection control, and lone working procedures at all times.
• Work collaboratively with multidisciplinary professionals (e.g. nurses, clinicians, therapists) to ensure safe and effective care.
• Liaise with community services and professionals (e.g. housing, probation, recovery services) to support move-on following detox
• Maintain accurate electronic records and contribute to handovers and team communication
• Support with practical tasks as required, including maintaining clean and safe communal environments

Essential criteria:

• Experience in a support, care, or people-focused role
• Strong verbal and communication skills
• Understanding of safeguarding and willingness to follow safeguarding procedures
• Ability to recognise risk and respond appropriately, including escalation of safeguarding or medical concerns.
• Ability to build professional and supportive relationships with vulnerable individuals
• Willingness to complete mandatory training (e.g. safeguarding, first aid, de-escalation, substance misuse).
• Basic computer literacy and confidence using electronic systems
• Calm, reliable, and compassionate approach, including in challenging situations
• Willingness and ability to work across different shift patterns, including some weekends, as required by the service

Desirable:

• Experience in mental health, substance use, recovery, or related services
• Understanding of trauma-informed approaches
• Experience of key-working or supporting individuals with complex needs
• Knowledge of detox or recovery pathways
• Experience liaising with community or statutory services
• Experience working in a multidisciplinary team

We offer:

• Full training and ongoing development with scope for progression
• Supportive team environment
• Regular supervision and reflective practice
• Opportunity to be part of a new and developing detox service

This role requires working shifts, including evenings, weekends, and potentially nights.

Enhanced DBS required.

Job Title: Community Connector

Salary: £25,528 (pro rota) £10,491

Responsible to: Essex Pedal Power Team Leader Colchester

Location: Essex - Unity House, Hickory Avenue Greenstead, Colchester CO4 3QJ 

Hours of Work: 15 hours per week over 2 days, some weekend or early evening hours may be required

Contract: Fixed term until 30th September 2026

The Active Wellbeing Society (TAWS) is a community benefit society and cooperative working to develop healthy, happy communities living active and connected lives. Our vision is for a society where people have the autonomy, capacity, resources and skills to become the architects of their own destiny; where our individual wellbeing is recognised as being bound up in our collective responsibility to and dependency on each other; and where all of us feel empowered as agents of social change to make a difference – whether at an individual level or more widely.

By working collaboratively with communities we aim to bring about sustainable change on an social, environmental and economic level; to do the social knitting required to create stronger and more resilient communities and to support communities to identify, mitigate and remove the barriers that prevent them from living active and connected lives.

Essex Pedal Power is an exciting programme led by TAWS, Essex County Council and Active Essex to support more people to cycle by removing the barriers to participation. Essex Pedal Power allows eligible residents, including adults and children, to apply for a quality bicycle. The inclusive programme aims to make cycling accessible for everyone providing access to employment, training and educational opportunities or key local services.

Community Connector: The Role

The Community Connector will engage with a wide range of local trusted organisations (LTO’s) to activate the start of the cycling journey for adults and families. They will effectively communicate the aims and benefits of the project to LTOs/referral partners. They will advocate the benefits of cycling to the target audience, whilst recognising the barriers that people may face in participating. They will actively seek opportunities to better understand the lived experience of adults and families and barriers they may face to being physically actively and mentally well. 

Kennedy Memorial Trust is seeking a junior Administrator who can playing a key role in supporting one of the UK’s most prestigious international scholarship programmes. This role is offered on a full-or part time basis, based predominantly from home with travel to London on an occasional monthly basis.

Reporting to: Director of the Kennedy Memorial Trust (KMT)

Contract: Permanent

Hours: Part-time or Full-time, 30 - 37.5 hours per week (flexibility in hours and working pattern available)

Salary: £26,000 - £28,000 FTE

Location: Work from home with monthly travel to London and occasional event attendance.

Applicants must have the right to live and work permanently in the UK. The Trust cannot offer visa sponsorship.

________________________________________

About the Kennedy Memorial Trust

The Kennedy Memorial Trust is a registered charity (No. 234715) that funds exceptional UK graduates to pursue postgraduate study at Harvard University and the Massachusetts Institute of Technology (MIT). Established as a living memorial to President John F. Kennedy following his assassination, the Trust has supported around 600 Kennedy Scholars since 1966.

In addition to administering one of the UK’s most prestigious international scholarship programmes, the Trust maintains the Kennedy Memorial at Runnymede, Surrey. The Trust is governed by a Board of up to eleven Trustees appointed by the UK Prime Minister, the Presidents of Harvard and MIT, or the President of the United States.

Kennedy Scholars go on to make significant contributions across public service, law, science, technology, education, business, charities, the arts and media.

________________________________________

The Role

This Administrator role is an exciting opportunity for a self-starter to play a central role in supporting the running of one of the UK’s most prestigious international scholarship programmes. The Administrator will help provide an excellent experience for applicants, Scholars, alumni, Trustees and partner institutions.

The Administrator role with support on the full scholarship cycle which includes providing high quality administrative support to the Director, Scholars and other stakeholders. The Administrator will support on keeping accurate financial and data records, governance, communications, event planning and alumni engagement activities as required.

The role requires someone who has demonstrable experience of providing Administration support, has excellent written skills, can use their discretion, has good attention to detail as well as possessing strong interpersonal skills.

DUTIES AND RESPONSIBILITIES

1. Scholarship Administration and Selection

Administer the scholarship application process and selection cycle, including its promotion, application timelines and manage applicant enquiries. Respond promptly and professionally to applicant enquiries via email, phone and online channels.

Prepare longlists and shortlists in consultation with the Director. Provide administrative support to the selection panels, including scheduling scholar interviews and preparing interview packs, briefing papers and secure document folders for panel members.

Work with the Director to communicate selection outcomes professionally and sensitively to applicants.

Support safeguarding, compliance and due diligence processes relating to applicants and Scholars. Maintain accurate records of applicant demographics, progress, decisions and feedback.

2. Scholar Support and Engagement

Arrange onboarding for new Scholars, including orientation materials, pre departure meetings, events and information sessions. Maintain FAQs and administrative briefings.

Maintain up-to-date Scholar profiles, biographies and photos for the Trust’s website, social media and publications.

Facilitate community‑building among current Scholars through sharing news, arranging check‑ins, online meet‑ups and occasional social or academic gatherings.

Contribute to the Trust’s pastoral and administrative support of Scholars throughout their studies in the US. Monitor Scholar engagement, academic progress and wellbeing, escalating concerns where appropriate.

3. Financial Administration and Reporting

Prepare documentation for tuition payments, stipends and approved expenses; maintain timely and accurate payment schedules.

Provide administrative support to the Director regarding statutory reporting including the Annual Report and Charity Commission returns

4. Communications, Outreach and Marketing

Draft, edit and publish web content, including scholarship information, news updates, Scholar profiles and stories and application guidance. Maintain FAQ pages and ensure accurate, clear and up to date information for applicants.

Support digital communications, including social media posts, email campaigns and website announcements to highlight Scholar achievements and alumni successes. Maintain a database or scholar profiles which are published on the website.

Represent the Trust at events such as graduate fairs, widening participation meetings and university visits.

Maintain a database of UK Universities and partner organisations who support the Trust to reach the widest possible audience for promoting the scholarship. Build relationships with UK universities, careers teams and relevant networks to promote the scholarship.

5. Governance and Committee Support

You will work with the Director to provide the scheduling, servicing and administration of Trustee meetings, scholarship panels and standing committees, including the preparation of meeting agendas, briefing materials, papers and securely held meeting papers.

Draft accurate minutes of meetings and keep track of deadlines of actions.

Maintain governance records, committee membership lists and document archives. Support working groups and sub committees, including document preparation and follow up tasks.

Support the Director with the ongoing review and development of policies and procedures to ensure they are fit for purpose.

6. Executive admin and other functions

You will work with the Director on executive and administrative support, including diary management, correspondence, travel and expenses

Undertake other reasonable duties in support of the Trust’s work

Maintain accurate records in all internal systems, ensuring high data quality standards.

________________________________________

SKILLS, EXPERIENCE AND BEHAVIOURS

Essential

· Proven administrative and organisational experience in any sector

· Demonstrable high level written skills

· High level of office software ability

· During interpersonal skills

· High level of accuracy, numeracy and attention to detail

· Able to demonstrate experience of managing competing priorities and meeting deadlines

· An interest in the work of the Kennedy Memorial Trust

Desirable

• Minimum of a B grade in A level English or a Degree

• Experience in scholarship administration, or student support

· ` Experience editing or creating web content

• Knowledge of higher education and current affairs

________________________________________

Personal Attributes

• Highly organised and self motivated

• Warm, professional manner with a willingness to learn

• Sound judgement and discretion when handling confidential information

• Empathic and able to be self-confident when working with scholars and the team

• Proactive, flexible and comfortable working in a small team

• Commitment to equality, diversity and inclusion

• Willingness to invest in ongoing professional development

________________________________________

HOW TO APPLY

Please submit:

• A CV

• A covering letter with a supporting statement (maximum 2 pages) outlining how you meet the role criteria and what you feel you could bring to the Kennedy Memorial Trust

Application deadline: midnight 25th May 2026

A Basic DBS check will be required for the successful candidate.

Hours: 21 per week (0.6 FTE), worked across three days, including weekends and bank holidays on a rota (additional/altered working hours may be required during peak periods and key events)
Contract: Permanent
 

About the role

The Tolpuddle Martyrs’ Museum, shop and festival commemorate the six farm workers who, in 1834, were punished for forming a union and later freed after a historic, union‑led campaign. Today, Tolpuddle remains a place of pilgrimage for trade unionists and visitors from around the world. The Museum tells the story of the Martyrs’ arrest, trial and legacy, while the site also hosts the annual Tolpuddle Martyrs’ Festival and includes the Martyrs’ Memorial Cottages, home to retired trade unionists.

We are seeking a Shop and Museum Supervisor to join our small, dedicated team. Working closely with the Tolpuddle Museum and Shop Manager, you will help ensure a high‑quality visitor experience, support the smooth running of the museum and shop, and contribute to promoting the Tolpuddle Martyrs’ legacy.

This is a varied, hands‑on role combining retail supervision, online shop management, visitor engagement and operational support across the site.

Key responsibilities 

• Supervise daily shop and museum operations, including opening/closing, customer service and till duties
• Work well and flexibly with customers, visitors and residents
• Maintain stock levels, pricing, displays and accurate sales records
• Manage and promote the online shop, product listings, stock checks, order processing and customer communication
• Liaise with suppliers and handle deliveries and stock administration
• Provide front‑of‑house support and share information about the Tolpuddle Martyrs with visitors
• Assist with general site upkeep, administration and health and safety compliance
• Support museum events including the Tolpuddle Martyrs’ Festival, including during weekends, bank holidays and occasional evenings.

As with all similar jobs, security clearance checks (DBS) will form part of the appointment process.

If this sounds like you, then please take a look at the job description and person specification for this post.

We welcome applications from any candidate but are particularly keen to receive applications from Black, Asian and minority ethnic candidates, who are underrepresented in this area.

Closing date: 25th May 2026

Shortlist date: 26th May 2026

Interview date: 9th June 2026

Age UK is recruiting for a Shop Supervisor to join their fantastic team in Pickering!

Age UK's shops are the face of the charity. On high streets up and down the country our retail teams deliver a great shopping experience to customers while generating much needed income for the charity, ensuring that we can provide services and support to older people who need it most.

If you want to help us to help others, this might be the job for you!

We are recruiting for a Shop Supervisor to join our wonderful team and deliver an excellent retail service, ensuring that every customer has a great shopping experience. As a valued member of the Age UK team, you will contribute towards maximising shop sales and profits as well as the successful day to day running of the shop, deputising for the Shop Manager and Assistant Manager in their absence.

The successful applicant will be required to work 13 hours per week including every Sunday. Each Sunday you will be responsible for the management of the store, ensuring it showcases our wonderful donations and taking pride in maintaining a tidy and accessible space for all.

You will support with sales, stock rotation, organising displays, store tidying and much more, whilst representing Age UK in a professional manner and reflecting our core values.

Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs.)

Please note this opportunity will require the successful candidate to work 13 hours across a 7-day working week, including Saturdays and Sundays on a rota basis.

To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.

You will have:

• Experience in working in a customer facing role
• Experience of cash handling
• Ability to lift and carry bags of stock up to 10kg's
• The ability to work as part of an effective team.
• Be able to lone work when needed
• Ability to demonstrate sensitivity to cultural differences and gender issues, as well as commitment to equal opportunities
• A flexible approach to work with requirement to work additional days to cover holidays and sickness or participate in trading outside of normal shop hours e.g. shop events

What we offer in return:

• Competitive salary, 25 days annual leave (pro rata for our part-time colleagues) + bank holidays + annual leave purchase scheme
• Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
• Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
• Car Benefit scheme, Cycle to Work scheme
• Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free.
• Blue Light Card scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.

Supporting statements and anonymisation

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.

Reasonable adjustments

Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Internal Job Title: Sanctuary Support Coordinator

Hours: 35 hours per week (full time). 

Location: Home-based focussed around Cardiff and Newport, with regular travel across Wales and occasional travel to England. 

Contract: Currently funded until December 2028. 

Salary: £36,191. 

About us 

Housing Justice unites diverse communities to build personal connections, help people out of homelessness, and create justice in the housing system. Our vision is of a community where everyone has a safe and stable home, and a feeling they belong. 

Our Seeking Sanctuary project is a Wales-based initiative delivering innovative housing solutions and community-led support for people seeking sanctuary. We combine community hosting, tenancy-based housing, and advocacy to help build a Nation of Sanctuary. 

About the role 

Reporting directly to the Sanctuary Manager, you will be responsible for the day-to-day delivery of our accommodation pathways, ensuring the best possible outcomes for destitute migrants and newly granted refugees. 

This is a dynamic, frontline casework role that spans three core areas of our housing provision: 

• The Hosting Project: Supporting people seeking sanctuary who have no recourse to public funds by giving them a welcoming, safe place to stay in the home of one of our volunteer hosts. 

• Refugee Lodgings: Helping to provide a safe and supported housing option for newly granted refugees at risk of homelessness by matching them with people who have a spare room. 

• Transitional Housing: Providing vital tenancy sustainment support for newly granted refugees transitioning into our shared accommodation properties. 

About you 

We are seeking a dedicated, highly organised, and empathetic professional with proven experience working directly with people experiencing homelessness, particularly asylum seekers and forced migrants. 

You will have a strong working knowledge of the housing system, the UK welfare system (including Universal Credit and Housing Benefit), and how to support people to access their entitlements. Because this role requires managing complex casework and navigating cultural nuances, you must possess strong interpersonal skills, particularly when working with vulnerable people or those with English as a second language. 

If you are a creative problem-solver who is passionate about empowering refugees and building sustainable housing pathways, we want to hear from you. 

Benefits 

• 29 days annual leave, 3 of which are fixed between Christmas and New Year. 

• This is in addition to bank holidays and pro-rata if part time. 

• After 3 years of service, you are entitled to one additional day of holiday for each additional year of service, up to a maximum of 5 additional days, pro-rata if part time. 

• We offer flexible working. Not all posts can be made flexible, but where possible we operate core hours of 10am - 3pm, with employees able to flex their working day around these. 

• Any flexibility is at the discretion of the line manager and relevant senior manager. 

• As this role is offered as Home Working, we will provide some financial support to get you set up with appropriate equipment. 

• We offer an employee assistance programme through Spectrum Life, which can be used by you and your family for a range of advice and support. 

• We offer a cycle-to-work scheme. 

How to apply 

If this sounds like the opportunity for you, please read the attached job description and fill out the application form, describing your capabilities for each of the numbered points in the person specification. 

Interviews will provisionally be held on Thursday 11 June