Entry level jobs for the Social Welfare sector
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Westway Trust is seeking an enthusiastic Gardener who will take immense pride in the maintenance and development of the grounds and garden spaces across the Trust’s 23 acres of land. You will be an experienced, efficient and safety conscious gardener who ultimately will ensure that our grounds and gardens and green spaces are always kept healthy and beautiful. This role will involve working within our diverse community settings and will be critical in ensuring management of a vibrant and thriving estate.
Key responsibilities of the role include but are not limited to:
To work as a proactive member of the Grounds and Gardens team, under the direction of the Technical Services Manager. To bring your enthusiasm and expertise to the maintenance and development of the grounds and gardens in an urban and often challenging environment, within a flexible and hard-working team. To work in an effective, efficient, and safety-conscious manner throughout the estate, to ensure continuity of the use of the grounds and gardens
Experience, knowledge, and skills:
- Demonstrable experience in amenity horticulture.
- Practical ability to use and maintain horticultural power tools.
- Experience of working in public open spaces.
- Knowledge of relevant health and safety procedures.
- Good knowledge of plants, horticulture, horticultural processes, and good plant identification skills.
- Knowledge of pests and diseases and how to treat them.
- Demonstrable commitment to biodiversity.
- Good communication skills and team working skills.
- Ability to work using initiative and be proactive, reliable, and flexible.
- Demonstrable understanding of the needs of diverse communities and a commitment to equality of opportunity.
- Experience managing greenhouse, indoor plants, and plant propagation is an advantage
- PA1/PA6 is an advantage
- Driving license is an advantage
Please check our website for more information, please apply directly from our website.
We exist to work together with the local community to enable North Kensington to thrive.



The client requests no contact from agencies or media sales.
We are looking for a dynamic and enthusiastic Outreach Executive who is passionate about the mission of Smart Works Bristol and committed to helping more women access the support they need to secure employment.
This is a rare opportunity to join Smart Works Bristol at an exciting stage in our journey. As a new charity, we are recruiting our first Outreach Executive, giving you the chance to help shape the role from the ground up. You will play a pivotal role in developing our outreach strategy, building partnerships, and influencing how we grow our reach and impact in the years ahead.
In this role, you will build and maintain strong relationships with referral partners across Bristol and the South West, increasing awareness of our service and driving referrals. You will represent Smart Works Bristol at community events, job fairs, networking opportunities, and stakeholder meetings, acting as a representative for the charity and identifying opportunities for partnership working.
A key part of the role will be working with organisations that support women facing additional barriers to employment, including young women, women from minority ethnic communities, and women with disabilities. Through targeted outreach and partnership development, you will help ensure that more women from underrepresented communities can access our service and achieve their career goals.
Working closely with the wider team, you will play an important role in delivering our strategic objectives and helping us expand our reach and impact across the region.
To apply, please use our online portal to submit your CV and answer the following questions by Monday 17th August:
- Why do you want to work for Smart Works Bristol? (max 200 words)
- What impact do you think you could have in this role? (max 200 words)
- Why do you think it is so important that Smart Works has a presence in Bristol? (max 200 words)
We exist to give unemployed women the clothing, coaching and confidence they need to succeed at interview and get the job.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Spear Hammersmith and Fulham
Spear is working in partnership with St Paul’s Hammersmith to deliver the Spear Programme in Hammersmith and Fulham!
At St Paul’s Hammersmith, their vision is to see the church alive, encountering God and awakening cities. Following the call of Jesus to love their neighbour, they want to serve the needs of their local community, creating connection and developing places of safety, strength, and belonging.
The Spear Programme is delivered in Spear Hammersmith and Fulham which offers young people professionally recognised coaching, for free, to support them into sustainable work or education. They leave Spear equipped to thrive in work and life.
Key Information:
- Salary: from £29,000
- Full-time, Maternity Cover - Monday to Friday
- 25 days annual leave (including Christmas gift days) plus bank holidays
- Closing date: Monday 17th August (we interview on a rolling basis and may close the role early if we find the right candidate)
For more information please read through our Job Specification and Work with us pack.
If you require any reasonable adjustments as part of the recruitment process, please let us know.
Person Specification
- An active Christian, dedicated to representing the values and ethos of Spear and St Paul's Hammersmith
- You have demonstrable experience as a coach, or a background in youth work or teaching, and are keen to develop these skills further.
- You have a heart for young people and releasing their potential, no matter what challenging circumstances they are facing.
- Effective interpersonal skills and high emotional intelligence with a sense of humour and fun.
- You are great at building relationships, with solid communication skills.
- Good administrative and organisational skills, working well under pressure with the ability to prioritise workload.
Spear is a dynamic, growing youth employment charity that coaches young people to overcome barriers and thrive in work and life.
The client requests no contact from agencies or media sales.
Feel Good is a growing social enterprise created by Regenerate. As a supervisor, you will be a key part of supporting young people to build skills and get the support they need to overcome barriers to employment. With 946,000 young people in the UK out of work, this work is more needed than ever, and this is an exciting opportunity to be a part of changing the game for young people!
Feel Good was created in 2014, by South-West London based charity Regenerate, to support young people aged 18-24 who are facing barriers to employment such as high anxiety, special educational needs, and/or contact with the youth justice system. We offer them training, mentoring and paid work on our coffee cart and shops, and our supervisors are a key part of this!
We're currently entering an exciting period of growth as we look to open our second brick and mortar coffee shop, and so we need dedicated, experienced supervisors who are passionate about passing on their knowledge and experience to the young people who need it most, and creating opportunities for them to turn their lives around and thrive. Your day to day will be supervising shifts at our coffee cart or shop, and effectively carrying out / delegating the operational responsibilities that this entails. You will be the first port of call for any issues that arise, and will be there to guide young people through this real life work experience, supporting them in achieving key learning / skills objectives.
Overview:
Salary: £28,860 per annum (London Living Wage equivalent) - Reviewed after successful completion of probation period
Hours: Full-time, across a 4 day week
Annual Leave: 33 days per year
Required experience: Minimum 2 years experience in hospitality
Application Deadline: Tuesday 11th August 2026
Interviews: Week commencing 17th August 2026
We'd love you to be:
An excellent communicator
Organised with great time management skills
A team player with the ability to motivate yourself and others
Empathetic and supportive
Understanding of the issues and barriers young people may face
Able to report on young people's progress after every shift, as well as any potential safeguarding issues that arise
To find our full person specification and day to day responsibilities, please take a look through the attached job pack.
To apply, please fill out an online application form - linked in the job pack and above.
Regenerate and Feel Good is an equal opportunities employer, recognising the positive value of diversity, promoting equality and challenging discrimination. We welcome and encourage job applications from people of all ethnicities, backgrounds, ages and from underrepresented and minority groups. All offers of employment are conditional to the succesful outcome of referencing, right to work, and DBS checks, in line with our safeguarding and recruitment policies.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Payroll Officer
Job Title: Payroll Officer
Location: Hammersmith/Hybrid
Department: Working in both the People Team and Finance Team
Reports To: People Manager (also working closely with Head of Finance)
Hours: 21 hours per week
Salary: £32,000 - £37,000 full time equivalent (this will be calculated on a pro rata basis)
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. Advance are committed to building a diverse and inclusive workplace. We strongly encourage applications from individuals with lived experience and those from marginalised or underrepresented communities.
This is a part-time role, offering flexibility that may suit individuals with caring responsibilities or other commitments. We welcome applications from those seeking a role that can fit around their life. That said, due to the nature of the role, the successful candidate will be expected to schedule annual leave outside of key payroll processing periods, to ensure continuity and accuracy in payroll delivery.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
Are you a detail-driven professional with a passion for precision and people?
We are seeking a Payroll Officer who thrives in a fast-paced environment and takes pride in ensuring every payslip is accurate and delivered on time. In this role, you will be responsible for managing the end-to-end payroll process, working closely with our external payroll provider to ensure the accurate and timely payment of all employees each month.
You will process monthly payroll, including manual calculations for overtime, variable hours, complex work patterns, and compressed hours, while ensuring correct application of cost codes for payroll expenditure. The role involves administering statutory and company payments such as sick pay, maternity pay, and other relevant entitlements, as well as processing adjustments for new starters, leavers, promotions, and contract variations.
You will also play an important part in supporting the procurement and implementation of a new payroll provider and software, ensuring compliance with all pay-related legislation, HMRC regulations, and internal policies. The position includes managing pension scheme administration—covering auto-enrolment, contributions, and opt-out processes—and collaborating closely with both the People and Finance teams to maintain accurate employee data and ensure payroll costs are correctly recorded and reported.
Additionally, you will produce monthly payroll reports, assist with financial and audit requirements, and respond to employee payroll queries promptly and professionally. This is a varied role that also offers opportunities to contribute to ad hoc tasks and reporting projects as required by the business.
About You:
To be successful as the Payroll Officer you will need to demonstrate proven experience in payroll processing, ideally within a medium to large organisation, along with a strong understanding of UK payroll legislation and statutory requirements. You should possess excellent numerical skills, with the ability to interpret data, perform accurate calculations, and apply sound financial understanding relevant to the position. A high level of accuracy and attention to detail is essential, as is the ability to manage confidential information with discretion.
It would be advantageous to have experience managing complex pay calculations such as compressed hours, overtime, and varying pay structures, as well as familiarity with pensions administration and HMRC reporting. Strong organisational and time management skills, together with proficiency in IT - particularly Excel - and experience using FMP or Staffology payroll software, would also be highly desirable.
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter, will be considered.
- Closing Date for Applications: 29th August 2026 @23:59PM
- Interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate
What we can offer you - Employee Benefits:
- A 35-hour working week (FTE)
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have additional needs, please email and the Talent AcquisitionTeam who will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory DBS check.
Our vision is a world in which women and children lead safe, equal, violence-free lives so that they can flourish and actively contribute to society.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
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Location: Greater Manchester, United Kingdom. This is a locally focused delivery role, working on a hybrid basis: mostly from home, with on-site presence in Stockport and Wigan as required. Some international travel is expected. You must have the right to work in the United Kingdom and be based within regular traveling distance of Greater Manchester.
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Reports to: Lead - Place-Based Resilience
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Direct reports: None
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Contract: Fixed term until December 2028, with potential for extension subject to funding. Delivered through Employer of Record arrangements. Full-time, 40 hours per week.
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Compensation: £40,000 to £45,000 per annum, indicative salary on an employed basis. The final package will depend on the engagement arrangement confirmed in the United Kingdom.
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Closing date: 3 September 2026, 10.00 CET. Applications are reviewed on a rolling basis.
About R-Cities
The Resilient Cities Network (R-Cities) supports over 100 cities across more than 40 countries, helping them withstand, adapt, and thrive amid 21st-century challenges. Building on over a decade of work begun with The Rockefeller Foundation, R-Cities partners with governments, communities, and funders to address acute shocks and chronic stresses, delivering programs that strengthen climate resilience, equity, public health, and sustainability. It operates through a US 501(c)(3) nonprofit and a Netherlands-based Stichting.
About the Place-Based Resilience Team
The Place-Based Resilience team delivers R-Cities' Resilience for Communities (R4C) program at neighborhood scale, working with communities, cities, and funders across North America, Greater Manchester, and Malaysia. The team combines structured resilience assessment with community-led design, and translates what works in one place into practice elsewhere.
The role
You run day-to-day delivery of the R4C Greater Manchester program. You own the program's operational spine: plans, trackers, records, and the monitoring and evaluation data that evidences impact to funders. You also lead discrete workstreams including workshop facilitation, events, corporate volunteering with Zurich, and support to local implementation partners.
R4C Greater Manchester is currently delivered with local implementation partners at two demonstrator sites, Edgeley in Stockport with An Actions Common CIC and Higher Folds in Wigan with HF Works, alongside institutional partners including the Greater Manchester Combined Authority and Stockport and Wigan Councils. The program is expanding to two new communities this year. It is funded by the Z Zurich Foundation and is supported by Zurich UK. The challenge is holding delivery, partner capability, and funder evidence together across four sites as the program moves into its second phase.
How the role is set up today
The program is entering Phase 2 following the close of Phase 1. The Lead - Place-Based Resilience currently carries direct delivery responsibility for Greater Manchester alongside portfolio leadership. You take on day-to-day delivery, with scope to broaden as that transition progresses.
What you will do
Program delivery and coordination (25%)
You own:
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Program plans, delivery trackers, milestones, and action logs across both sites, kept current and accurate.
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Delivery against agreed deadlines, with risks to timelines identified and escalated early.
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Program meetings, including scheduling, agendas, papers, minutes, and follow-up.
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Program files, records, and shared systems including Airtable, maintained so that knowledge does not sit with individuals.
You contribute to:
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Program planning and phase design, owned by the Lead - Place-Based Resilience.
Local implementation partners (20%)
You own:
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The day-to-day operational relationship with local implementation partners at both sites.
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Partner delivery against agreed specifications and timelines, including the practical and administrative running of partner working.
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Support to partners in developing funding bids and applications that sustain and grow their work.
You contribute to:
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Senior partner and institutional relationships, owned by the Lead - Place-Based Resilience.
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Partner capability building across the wider portfolio.
Monitoring, evaluation, and funder reporting (20%)
You own:
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Operational coordination of monitoring and evaluation data across the program, including partner data returns.
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The quality, completeness, and timeliness of data against the program's measurement frameworks.
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Assembly of funder reports, including inputs, deadlines, and supporting documentation.
You contribute to:
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Funder relationships and reporting narrative, owned by the Lead - Place-Based Resilience.
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Evaluation design and measurement approach across the portfolio.
Facilitation, events, and corporate engagement (20%)
You own:
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Design, delivery, and follow-up of workshops and community sessions.
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Program events end to end, including logistics, coordination, and delivery on the day.
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Corporate volunteering sessions with Zurich, designed with partners at the demonstrator sites.
You contribute to:
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Community engagement across the Stockport and Wigan sites.
Policy, knowledge, and fundraising (15%)
You own:
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Discrete workstreams and improvement initiatives assigned to the role, taken forward with limited supervision.
You contribute to:
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Policy and knowledge products at local, regional, national, and global levels, including research, drafting, and production.
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Fundraising for the program and the wider portfolio, including proposals and supporting materials.
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Desk research and analysis feeding facilitation, workshops, events, and the dissemination of practice.
What you bring
This role suits someone who can hold a program together operationally and also run a room, with credibility in front of communities, partners, and corporate volunteers. You communicate clearly in writing and in person, work independently and take ownership of your workstreams, and prioritize well across competing demands. You bring a creative, problem-solving mindset and an appetite to grow into wider responsibility, and you are comfortable in a fast-paced, distributed organization.
Essential:
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At least three years of program or project management experience, delivering complex work to time and quality.
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At least two years of experience coordinating funded or (sub)contracted delivery partners against agreed specifications.
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Facilitation experience, including designing and leading workshops or community sessions.
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Experience collecting or coordinating monitoring and evaluation data.
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Experience producing written reports for funders or senior stakeholders.
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Based within regular traveling distance of Greater Manchester, with the flexibility to work on site in Stockport and Wigan as the delivery schedule requires, averaging around one day per week.
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Right to work in the United Kingdom.
Valued:
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Experience planning and running events end to end, including logistics and delivery on the day.
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Experience working with Greater Manchester's communities, institutions, or delivery landscape.
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Experience delivering community development, regeneration, resilience, climate, public sector, or international development programs.
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Experience supporting funding bids or fundraising.
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Experience with funder reporting or grant compliance.
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Experience contributing to policy or knowledge products.
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Proficiency with project or tracking tools such as Airtable.
Additional information
Given the global nature of the organization, this role calls for flexibility to work across time zones with colleagues, advisors, and partners, and may involve occasional international travel to support audits, team collaboration, and partner engagement. R-Cities offers a competitive, location-adjusted package commensurate with qualifications, experience, and local market conditions. Employees are engaged through local employment arrangements and receive the statutory benefits applicable in their country of employment, alongside additional benefits supporting wellbeing, professional development, and flexible remote working.
How to apply
Interested candidates are invited to submit a CV outlining relevant experience, together with a cover letter explaining their interest in the role and how their experience aligns with the position and R-Cities' mission.
Applications will be reviewed on a rolling basis, and we encourage candidates to apply early. The deadline for applications is 3 September 2026, 10.00 CET. Shortlisted candidates can expect a multi-stage selection process, which may include interviews with members of the leadership team, a practical exercise or case study, and reference checks.
Equal Opportunity Employer
R-Cities is committed to equitable and inclusive recruitment practices. We encourage applications from candidates of all backgrounds and lived experiences, and we strive to create a fair and respectful selection process for all applicants.
R-Cities provides equal employment opportunity to all employees and applicants without regard to race, color, religious creed, sex, gender, gender identity, sexual orientation, national origin, political affiliation, ancestry, age, disability, genetic information, veteran status, and all other classifications protected by law in the locality and/or state in which we operate.
The client requests no contact from agencies or media sales.
We are recruiting for a IDVA to join our team in Merton; the scope on this job involves….
Job Title: Independent Domesitc Violence Advocate
Location: Hybrid with a requirement to work regularly from a range of locations within Merton and occasionally from Refuge’s Head Office
Salary: £29,701.36 per annum
Contract type: Full-time, Permanent
Hours: 37.5
Refuge is recruiting an Independent Domestic Abuse Advocate (IDVA) to join our Enhanced Support Outreach Team, focusing on supporting clients living in Merton.
The IDVA will provide high quality, trauma-informed independent advocacy and support to survivors of domestic abuse who y face multiple disadvantages in accessing support service across Merton. Funded by MOPAC (the Mayor’s Office for Policing and Crime), this post focuses on improving access to justice, safety and holistic support to individuals affected by domestic abuse, including those navigating the criminal justice system.
Working as part of a community-based service, the IDVA will deliver support through outreach, co-locations and partnership working across a range of settings in Merton to ensure survivors can access support in ways and locations that are safe, accessible, and responsive to their individual needs.
We are looking for someone who is passionate, committed and cares about the work Refuge undertakes. Candidates will be expected to demonstrate an in-depth knowledge of domestic abuse and the impact this has on survivors and their children. They will be able to work under pressure to effectively manage risk and provide needs-led support to clients with a variety of support needs.
Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development. This is an opportunity to join a brand-new service and improve the local multi agency partnership to recognise, reject and respond to all forms of gender-based abuse.
Closing date: 9.00am on 14 August 2026
Interview date: 20 August 2026
Benefits
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
Liverpool Innovation Park- Flexible hybrid working minimum 3 days office based
(Available for experienced Energy Debt Specialists only after training on the telephone platform is completed.)
Term: Fixed Term until 31st March 2028
Hours: 35 hours per week
About the Role
Responsibilities:
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Provide advice and a limited casework service covering the full range of debt and money management advice, including breathing space, debt relief orders, bankruptcy, and debt management plans.
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Maintaining standards of service delivery and ensuring that advice and casework conforms to the Citizens Advice membership requirements, the Advice Quality Standard, and the minimum individual file review score of the Money and Pensions Service Advice Quality Framework.
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Complying with systems for monitoring and reporting purposes.
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Working collaboratively with colleagues to ensure that the service area meets key performance indicators and targets.
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Analyse and interpret complex information, communicating this effectively in writing with particular emphasis on negotiation and representation.
Research and Campaigns
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Keeping up to date and participating in current research trends and campaign issues by providing information on a client’s circumstances,
Essential Criteria
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An understanding of and commitment to the aims, principles and policies of the Citizens Advice service including a strong commitment to equality and diversity.
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An understanding of the problems and issues associated with unmanageable debt, particularly energy debt, and their implications for clients and advice service provision.
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Recent experience of providing advice to the Advice Quality Standard and/or the willingness and ability to complete full debt advice training.
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A good understanding of the skills and techniques used in interviewing through telephone and digital advice channels.
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The ability to understand the needs of others and to empower clients to take action for themselves.
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The ability to monitor and maintain own standards, prioritise work and meet deadlines and targets.
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The ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively.
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The ability to work as part of a team and to respond positively to change.
Here are some examples of how we help our clients:
In Person Enquiry.
Mr Jones attended our drop-in service regarding multiple debts which had accumulated when, due to severe and sudden illness, he was forced to finish work. Mr Jones was unable to communicate by telephone due to his illness so needed in person support. He was anxious as his creditors had been contacting him asking him for payments and some were threatening court action.
The Caseworker helped Mr Jones obtain details of all his debts. They arranged a formal Breathing Space to stop further action from his creditors for 60 days. The Caseworker helped Mr Jones complete a budget, checked his benefit income was correct, and helped him claim charitable support to maximise his income. They also looked at practical ways of helping him reduce his bills and expenditure. Unfortunately, Mr Jones still had very limited income to make affordable payment arrangements to his creditors.
The Caseworker then advised him of all the options and solutions available. Mr Jones chose a Debt Relief Order insolvency solution, which the Caseworker completed, to give him a fresh start by effectively clearing his debts.
Telephone Enquiry.
Miss Smith contacted our advice line for help with her energy arrears. She struggled with a language barrier due to a limited level of English and was vulnerable due to a mental health condition. With a combination of several telephone calls, together with interpreting services, the Caseworker was able to successfully help her.
The Caseworker contacted the fuel provider concerned and advised of her vulnerabilities. They requested that Miss Smith’s details were placed on the Priority Services Register. Even though it was Wintertime, Miss Smith had not been topping up her prepayment meter as she could not afford to do so, so arrears via unpaid standing charges, were also accruing. The meter was also in an awkward position, so she found it difficult to access to top up. The Caseworker assisted her in contacting the fuel provider to install a new smart meter which she could access easier. Miss Smith was then able to use an app to top up her meter which she found more convenient.
The Caseworker assisted Miss Smith in completing a budget, benefit claims, charitable support and fuel vouchers. The Caseworker looked at ways of reducing her expenditure and easy energy efficiency measures Miss Smith could undertake herself in her home.
As a result of these actions, Miss Smith then had some disposable income and was able to start to top up her prepayment meter regularly and keep warm. The Caseworker also assisted her with the completion of a successful trust fund application to her fuel provider, to repay the arrears in full.
Requirements
Person Specification:
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To be appointed as an Energy Debt Specialist, you will need to have knowledge and experience of complex debt casework, covering priority and non-priority debt advice, options, and insolvency solutions.
You will also need to have the Institute of Money Advisers Certificate in Money Advice Practice or MaPS Caseworker accreditation equivalent. NEA Level 3 City and Guilds Level Energy Awareness would be desirable too.
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OR for a trainee - at least 6 months’ experience of delivering excellent customer service in a regulated environment such as banking, insurance, or a contact centre.
2. Experience of achieving performance and quality targets/KPIs.
3. Ability and willingness to undertake training and development to comply with Money and Pensions Service and Citizens Advice quality standards.
4. Effective oral and written communication skills.
5. Numerate to the level required by the tasks.
6. IT literate with the ability to use software packages including Microsoft Office products in the provision of advice and preparation of formal written materials.
7. Ability and willingness to work as part of a team.
How to Apply
For more information and to apply, please click on the redirect button.
About us
Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.
CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.
We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.
Are you motivated by empowering and supporting others? Could you help us achieve our goal of helping everyone find a way forward, whatever problem they face?
North Yorkshire Citizens Advice & Law Centre is looking for enthusiastic individuals to join our advice team and make a real difference to the community. As an Advice Trainee, you will learn about all aspects of our service and develop the skills needed to deliver high quality advice on debt, welfare rights, employment, housing, family and other issues. Advice is delivered primarily over the phone, but you will also support clients via email and in person.
The successful applicant will have a positive attitude and a willingness to learn, along with good IT and communication skills. You will need the ability to work both independently and as part of a team.
This role would suit someone who is passionate about achieving the best outcomes for clients and is committed to reducing the impact of the cost of living crisis. Previous advice experience is not essential, as full training will be provided. Trainees typically become proficient in the role within 12-18 months.
The preferred location for this role is our Northallerton office. We will also consider applications from candidates wishing to be based in our Harrogate, Selby, or Scarborough offices.
For more details please view our websit via the apply button.
Are you passionate about data? Age UK is looking for a Junior Data Analyst to join our Network Data & Insight team (on a 12-Month Fixed Term Contract) helping to turn data into meaningful insights that support services for older people across the UK.
In this role, you will work closely with teams across our Network Support division, supporting the collection, preparation and analysis of data from a variety of sources.
You will play an important part in ensuring data is accurate, accessible and of high quality, whilst producing reports, dashboards and insights that enable teams to effectively deliver funded programmes and projects. You will also help identify trends, patterns and opportunities within data, contributing to the evidence that demonstrates the impact of the Age UK Network.
This is an excellent opportunity for someone looking to develop their analytical skills in a supportive environment, gaining experience in data management, reporting, dashboard creation and stakeholder engagement while making a real difference to the lives of older people.
We operate a hybrid-working model, a blend of home and office working. This role will include regular days working from our London office (minimum one day per week.) Your travel costs to the London office are not covered by the charity.
Age UK Internal grade 7L
Must haves:
Experience
·Experience of managing large volumes of data from multiple sources. (A, I)
·Experience of collating data and reports, including preparation of tables and graphs.(A, I, P)
·Experience of data entry and analysis to a high level of accuracy and attention to detail.(A, I, P)
·Experience of communicating with internal and external stakeholders on data and reporting.(A, I)
·Experience of working end-to-end with service delivery and project delivery teams to achieve high quality, accurate and reliable data for reporting purposes over multiple regular reporting cycles.(A, I)
Skills and knowledge
·Excellent organisational skills and proven ability to track progress of deliverables.(A, I)
·Excellent IT skills, in relation to Microsoft packages, which should be proficient at a high level.(I)
·Excellent oral and written communication skills including the ability to report on progress in writing and verbally.(I, P)
·Excellent data management and numeracy skills, including the ability to use Excel at an intermediate or advanced level, and to visualise results. (A, I, P)
·Knowledge of Power BI, and the ability to build and maintain basic dashboards and reports within the tool.(A, I)
·Ability to pull large diverse sets of data together to provide a joined-up analysis.(A, I)
Personal attributes
·Confident dealing with people from different levels and backgrounds.(I)
·Able to work flexibly as part of a team.(I)
·The ability to focus, to pay close attention to detail and to produce work that is thorough and of high quality.(I)
Great to Have's:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
*Experience of delivering services, or working in a similar environment, with older people. (I)
Skills and Knowledge
*Power BI Qualifications. (A)
*Data Analysis qualifications. (A)
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, Health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250
- Many additional benefits
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
For a full list of benefits please click here
The client requests no contact from agencies or media sales.
LGBTQ+ Youth Work Support Worker
Reports to: LGBTQ+ Youth Work Lead
Hours: 0.7 FTE (approximately 26 hours per week)
Salary: £29,644 (pro rata - £20,750.80)
Contract: Confirmed thru end Mar 2027 with possibility of extension until Mar 2028
Location: Multiple sites across 4 counties in north Wales
Evening work: Willingness to work up to 3 evenings per week required
Travel: Own transport essential
Closing Date for Applications: 10th August
Interview Dates:18th & 20thAugust
Purpose of Role
The LGBTQ+ Youth Work Support Worker will co-produce and deliver programmes and activities with and for LGBTQ+ young people across multiple sites. Working under the supervision of the Viva LGBTQ+ Lead, this role focuses on creating safe, inclusive spaces where LGBTQ+ young people can connect, develop skills, and access support.
Key Responsibilities
Direct Youth Work Delivery:
- Co-produce and deliver LGBTQ+ youth groups across a number of sites
- Deliver programmes and activities as part of the Tŷ Pride Partnership (working to prevent LGBTQ+ homelessness)
- Provide one-to-one support and key working for LGBTQ+ young people
- Support advocacy for LGBTQ+ young people
- Facilitate participation and co-production with young people
Quality and Communications:
- Contribute to quality assurance and evaluation
- Support impact measurement and reporting
- Contribute to communications, media, and marketing activities (including social media)
Professional Practice:
- Participate fully in reflective peer supervision
- Maintain safeguarding duties commensurate with role
- Attend and complete training and CPD as directed
- Follow instructions for budgeting and financial record keeping
Person Specification
Essential Qualifications:
- Level 2 Youth Work qualification or above (or working towards Level 2)
Essential Experience:
- Experience of youth work or community work with young people
- Experience and understanding of issues impacting upon LGBTQ+ young people and communities
Essential Skills:
- Ability to build positive relationships with young people
- Good group work and activity planning skills
- Understanding of safeguarding principles
- Good communication skills
- Basic IT skills including social media
- Access to own transport and ability to travel between delivery sites
- Flexibility to work evenings (up to 3 per week), occasional overnight and weekend shifts (e.g. during residential trips)
Essential Personal Qualities:
- Commitment to LGBTQ+ equality and inclusion
- Warm, approachable, and non-judgmental
- Reliable and professional
- Team player who can also work independently
- Commitment to youth work values and reflective practic
- Willingness to learn and develop
Desirable:
- Knowledgeable through lived experience
- Welsh language skills (or commitment to undertake)
- Experience working across multiple sites
- Experience using creative and/or physical activities within youth work (e.g. arts, crafts, media, dance, sports etc.)
Manylion y Swydd
Teitl y Swydd: Gweithiwr Cymorth Gwaith Ieuenctid LHDTC+
Yn Atebol i: Arweinydd Gwaith Ieuenctid LHDTC+
Oriau: 0.7 CALl (tua 26 awr yr wythnos)
Cyflog: £29,644 (pro rata - £20,750.80)
Cytundeb: Wedi'i gadarnhau tan ddiwedd mis Mawrth 2027, gyda'r posibilrwydd o ymestyn tan fis Mawrth 2028
Lleoliad: Safleoedd lluosog ar draws pedair sir yng ngogledd Cymru
Gwaith gyda'r nos: Rhaid bod yn barod i weithio hyd at dair noson yr wythnos
Teithio: Mae mynediad at ddull trafnidiaeth personol yn hanfodol
Dyddyiad terfynol am ceisiau: 10fed Mis Awst 2026
Dyddiadau cyfweld: 18fed & 20ain Mis Awst 2026
Diben y Rôl
Bydd y Gweithiwr Cymorth Gwaith Ieuenctid LHDTC+ yn cydgynhyrchu ac yn darparu rhaglenni a gweithgareddau gyda phobl ifanc LHDTC+ ac ar eu cyfer ar draws safleoedd lluosog. Gan weithio o dan oruchwyliaeth Arweinydd Viva LHDTC+, bydd y rôl hon yn canolbwyntio ar greu mannau diogel a chynhwysol lle gall pobl ifanc LHDTC+ gysylltu ag eraill, datblygu sgiliau, a chael mynediad at gymorth.
Prif Gyfrifoldebau
Darparu Gwaith Ieuenctid yn Uniongyrchol:
- Cydgynhyrchu a darparu grwpiau ieuenctid LHDTC+ ar draws nifer o safleoedd
- Cyflwyno rhaglenni a gweithgareddau fel rhan o Bartneriaeth Tŷ Pride (gan weithio i atal digartrefedd ymhlith pobl ifanc LHDTC+)
- Darparu cymorth un-i-un a gwaith allweddol i bobl ifanc LHDTC+
- Cefnogi eiriolaeth ar ran pobl ifanc LHDTC+
- Hwyluso cyfranogiad a chydgynhyrchu gyda phobl ifanc
Ansawdd a Chyfathrebu:
- Cyfrannu at sicrhau ansawdd a gwerthuso'r ddarpariaeth
- Cefnogi mesur ac adrodd ar effaith y gwasanaeth
- Cyfrannu at weithgareddau cyfathrebu, y cyfryngau a marchnata (gan gynnwys y cyfryngau cymdeithasol)
Ymarfer Proffesiynol:
- Cymryd rhan lawn mewn goruchwyliaeth fyfyriol gan gymheiriaid
- Cyflawni dyletswyddau diogelu sy'n gymesur â'r rôl
- Mynychu a chwblhau hyfforddiant a datblygiad proffesiynol parhaus (DPP) yn unol â chyfarwyddyd y sefydliad
- Dilyn cyfarwyddiadau ynghylch cyllidebu a chadw cofnodion ariannol
Manyleb y Person
Cymwysterau Hanfodol:
- Cymhwyster Gwaith Ieuenctid Lefel Dau neu uwch (neu'n gweithio tuag at Lefel Dau)
Profiad Hanfodol:
- Profiad o waith ieuenctid neu waith cymunedol gyda phobl ifanc
- Profiad a dealltwriaeth o'r materion sy'n effeithio ar bobl ifanc a chymunedau LHDTC+
Sgiliau Hanfodol:
- Y gallu i feithrin perthnasoedd cadarnhaol gyda phobl ifanc
- Sgiliau da mewn gwaith grŵp a chynllunio gweithgareddau
- Dealltwriaeth o egwyddorion diogelu
- Sgiliau cyfathrebu da
- Sgiliau TG sylfaenol, gan gynnwys defnyddio'r cyfryngau cymdeithasol
- Mynediad at ddull trafnidiaeth personol a'r gallu i deithio rhwng safleoedd darparu gwasanaethau
- Hyblygrwydd i weithio gyda'r nos (hyd at dair noson yr wythnos), ac yn achlysurol ar sifftiau dros nos ac ar benwythnosau (er enghraifft yn ystod teithiau preswyl)
Rhinweddau Personol Hanfodol:
- Ymrwymiad i gydraddoldeb a chynhwysiant LHDTC+
- Cynnes, hawdd mynd ato ac anfeirniadol
- Dibynadwy a phroffesiynol
- Chwaraewr tîm sy'n gallu gweithio'n annibynnol hefyd
- Ymrwymiad i werthoedd gwaith ieuenctid ac ymarfer myfyriol
- Parodrwydd i ddysgu a datblygu
Dymunol:
- Gwybodaeth ac arbenigedd sy'n deillio o brofiad bywyd
- Sgiliau Cymraeg (neu ymrwymiad i ymgymryd â hyfforddiant Cymraeg)
- Profiad o weithio ar draws safleoedd lluosog
The YEW Collective improves the life-chances, experiences & wellbeing of young people and communities facing barriers, disadvantage & discrimination.
The client requests no contact from agencies or media sales.
Role Purpose
To support the engagement and activation of key audiences to take action in support of ending the need for food banks. Responsible for delivering mobilisation opportunities and actions to new and existing supporters and driving meaningful change through action.
This role is part of the Together with Trussell programme, the goal of which is to build stronger connections with our supporters, partners and donors in order to increase funding, campaigning and other forms of support for our work. As a member of an enabling programme, this role is focused on the successful delivery of the Together with Trussell programme outcomes, which underpin and enable the outcomes of our 5 external programmes - together contributing to the fulfilment of our long term vision of a UK without the need for food banks.
Key Responsibilities
Audience engagement and supporter activation
Work with the Senior Audience Mobilisation Manager and Audience Mobilisation Manager to develop and deliver campaigning actions that recruit and inspire new supporters, deepen engagement with existing audiences and build widespread public support for our vision, while collaborating with the Email Marketing Manager and Supporter Data Manager to deliver engaging, insights driven activity aligned to our audience strategy and supporting audience retention.
Platform Management
· Build and manage actions on our external campaigns platform provider, collaborating with the platform provider agency to deliver impactful and engaging digital mobilisation journeys, leading on the system as super user.
Cross team collaboration
· Engage with project teams, audience leads and channel owners to deliver journeys and the content needed within them, as well as actions that engage campaigners through time, money, voice aligning content, messaging and audience touchpoints.
Insight and evaluation
· Using internal and external data systems, collate and deliver monthly reports on audience engagement activity highlighting trends that provide insights to support the development of an impactful, insight led mobilisation strategy and campaigner audience stewardship.
Line management
· Provide direction and support to the campaign engagement volunteer through weekly email briefs and quarterly volunteer check-ins.
Person Specification
Core Knowledge
· Proven experience of supporting the delivery of engagement campaigns.
· Experience of using a web-based action platform and analytics tools.
· An understanding of GDPR and data protection.
· Ability to project manage, develop timelines and drive forwards project delivery.
Essential Skills
· Strong communication skills, both verbal and written for internal and external audiences.
· Works collaboratively across teams
· Experience of working with platforms used to engage supporters e.g. CRM systems, action platformsRole models inclusive behaviours and values
· Time management and prioritisation skill
· Proficient copywriting
Key Experience
· Delivering projects with multiple stakeholders
· Creating reports for digital activity
The client requests no contact from agencies or media sales.
Role Overview:
The Talent Set are delighted to partner with fantastic charity on an exciting Data and Insights Executive opportunity. The successful candidate will play a key role in supporting the organisation's relationship-led fundraising strategy, ensuring accurate donor data, efficient income processing, and exceptional supporter administration. Working closely with fundraising and finance teams, you'll provide the insights, reporting, and data integrity that underpin successful fundraising activity and supporter engagement.
Key Responsibilities:
- Maintain accurate, timely, and consistent donor records within the CRM system.
- Ensure donations, pledges, and supporter interactions are correctly recorded and managed.
- Carry out regular data quality checks, cleansing exercises, and record updates to maintain data integrity.
- Process fundraising income accurately across multiple channels, including online, events, post, and third-party platforms.
- Support income reconciliation processes and work closely with finance colleagues to ensure financial accuracy.
- Track and administer pledges, regular giving commitments, and one-off donations.
- Prepare pledge reports and provide fundraisers with accurate information to support donor stewardship and follow-up activity.
- Support donor acknowledgement processes, ensuring timely and professional communications.
- Respond to donor administration enquiries and escalate stewardship matters where appropriate.
- Produce regular reports, dashboards, and data extracts to support fundraising activity and performance monitoring.
Person Specification:
- Experience working with databases, CRM systems, or administrative systems.
- Strong attention to detail with a commitment to maintaining high levels of accuracy.
- Experience handling financial, transactional, or income-related data.
- Excellent organisational skills with the ability to manage multiple priorities and deadlines.
- Strong numeracy and data handling capabilities.
- Confident communicator who can explain data and information clearly to a range of stakeholders.
- Comfortable working collaboratively across teams and supporting multiple internal stakeholders.
What's on Offer:
- Salary: £26,000 - £31,500
- Location: Hybrid, 3 Days In North London Office
- Contract: Permanent, 35 hours per week
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.Copilot said:
Job Title: Finance Administrator
Location: Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London). Fully remote will be considered due to the short-term nature of the role
Salary: £17,316 per annum, inclusive of London Weighting allowance if applicable (London Weighting may not be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Part Time, Fixed Term (6 Months)
Hours: 22.5 hours per week. (usual hours 9.00am to 5.30pm 3 days per week, flexible arrangements will be considered for candidates wanting to work the 22.5 hours over a different pattern during business days/hours)
This is an opportunity to join Refuge as a temporary Finance Administrator on a part time basis.
This is a hands-on role in a very busy finance team supporting the transactional finance team at Refuge while we continue working on the roll out of our new finance system. This role reports to the Transactions Manager and will provide support with all transactional finance activities within the finance team and to colleagues across the wider organisation. This role will take on duties to allow other team members to progress our work on our systems project.
Closing Date: 09:00am 13 August 2026
Interview Date: 21 August 2026
The client requests no contact from agencies or media sales.
An opportunity to join a dynamic and successful fundraising team within a major national prison reform charity.
We work to create a just, humane & effective prison system; and we do this through influencing decision-makers, opinion formers and the public to:
- Reduce the use of prison.
- Improve conditions for prisoners.
- Promote equality and human rights in the criminal justice system.
This role is the operational and data backbone of the Development/Fundraising team at the Prison Reform Trust. The post-holder will own the fundraising CRM (Beacon) and the accuracy of the income records that flow through it, will keep our donor administration and stewardship running smoothly, and will ensure that day-to-day contact with supporters is handled promptly and well. Working closely with the Head of Development, the postholder helps identify opportunities to deepen donor relationships, and supports the events and research activity upon which PRT’s fundraising relies.
To achieve positive change for people in prison and the wider criminal justice system.

The client requests no contact from agencies or media sales.


