Entry level jobs for the Social Welfare sector

This role can be worked either as a remote homebased role, or as a hybrid role based in our London office, with London-based colleagues attending the office a minimum of four days per month.

Independent Age is the national charity focused on ending financial hardship in later life. We want every older person to be able to afford to live well.

We stand with older people in financial hardship, offering urgent help today and shaping a fairer, more secure tomorrow. Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK. And we use the knowledge and insight gained from our services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.

We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.

Responsibilities and Person Specification:

The Stories and Participation Officer is a fundamental cross-organisational role.  Working directly with older people in financial hardship, the role will source, capture and collaborate to share stories, advice and insights from older people, whilst maintaining the highest level of stewardship and safeguarding for this group and supporting organisation wide participation activity.

Reporting into the Participation Manager, you will work champion and deliver meaningful involvement and authentic storytelling to ensure that the experiences of older people are at the centre of Independent Age’s work. You will ensure that participation processes maintain and develop our storytelling expertise and follow good-practice in the sector. The role will recruit and induct older people on a low income to our Lived Experience Network, alert them to opportunities to get involved in shaping and informing Independent Age’s work, facilitate two-way engagement, and work with willing members of the network to share their lived experience and insights, including sharing their story on public and private platforms.

You will need exceptional organisational skills and the ability to proactively drive lived experience work and effective storytelling. Strong verbal and interpersonal skills are essential, along with knowledge of best practice in supporting and co-ordinating lived experience participation including online and offline events, groups and meetings to create listening spaces.

For full details on the role and requirements, please review the job description and person specification.  If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway.

What it’s like to work at Independent Age:

We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.

We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits. 

We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office are required to attend the office a minimum of 4 days per month). But if you need a different form of flexibility, we are always happy to talk flexible working. 

With an employee engagement score of 98%, colleagues say Independent Age is a great place to work. You can find out more about what it’s like to work for us on the careers page of our website.

Application Process:

To apply, please submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification, by visiting our jobs website,

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you require any specific arrangements or adjustments to enable you to fully participate in the recruitment process, such as having the job description in a larger text format or to apply in an alternative format, please get in touch with us via the email address on the ‘Contact Us’ page on our jobs site.

To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Please don’t include your name, photo, or any information that could indicate your gender or age in your CV and supporting statement, and don’t include your name in the title of any documents that you upload. However, please do include all dates of employment.

Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic Level DBS check will be carried out for the successful candidate.

Closing Date: Sunday 23rd August, 11:59pm

About The Job
 

Contract: Fixed-term, 2.5 years.

Hours: 28 Hours per week (0.6 FTE).

Salary: £25,000 - £28,000 (pro rata from £31,250 - £35,000)

Location: Hybrid, anchored to Cardiff Carers Trust office 1 day a week. Flexibility to work from other Carers Trust’s offices around the UK when needed.

Other: The postholder will need to be able to travel in a time and cost-effective manner to meetings across Wales and occasionally across the UK for relevant Carers Trust meetings. Occasional evening or weekend work may be required to attend events or consultations.

The Policy and Practice Officer will work collaboratively with public and third sector stakeholders and the Carers Trust team to lead the delivery of a three-year programme focused on improving support for older carers of people living with dementia. This includes engaging with regional Dementia Strategy Groups, influencing national policy, and facilitating knowledge exchange across health, social care, and third sector organisations.

This role is central to advancing our mission by amplifying the voices of unpaid carers, ensuring their experiences shape policy and practice, and strengthening the visibility and accessibility of carer support services across Wales. By embedding Carers Trust Wales in strategic conversations and promoting good practice, the postholder will help drive meaningful change for carers of people with dementia—many of whom are older, isolated, and under-recognised. The work will contribute directly to the development of the Welsh Government’s Dementia Strategy and ensure that carers’ needs are reflected in service design and delivery.

As the postholder you will:

• Plan and deliver two in-person events in year three to showcase good practice and elevate carers’ voices.
• Produce a final written report capturing programme outcomes, learning, and recommendations.
• Launch the report via an online webinar and share findings with national and regional dementia groups.

Please download the attached recruitment pack to find out more. 

The generosity of individual supporters, churches and community groups enables Boaz Trust to provide accommodation and support for people seeking sanctuary, and to challenge and change the unjust systems that cause destitution, both locally and nationally. We are looking for a Fundraising Officer who will help us give supporters an excellent experience, maintain accurate fundraising records and develop opportunities for people and communities to get involved in our work. This is an exciting role which will give the right person the opportunity to work across a variety of fundraising activities and disciplines. 

The relationships built and fundraising activity enabled through this role will support Boaz’s work with people who are facing or experiencing homelessness because of their insecure, changing or uncertain immigration status. Our work includes providing safe accommodation and person-centred support, while working towards our mission of ending destitution among people seeking sanctuary.

Day to day, you will provide excellent care for supporters as you process and acknowledge donations, respond to supporter enquiries and ensure that our fundraising database is functioning well and information is recorded accurately in it. You will build positive relationships with supporters, churches and community groups, arrange and deliver speaking engagements, promote sponsored events and help people find meaningful ways to raise funds for Boaz. You will work also closely with colleagues to deliver fundraising projects across the breadth of Boaz’s fundraising activity as and when these arise. 

We are looking for someone who is warm, organised and attentive to detail, and who enjoys building relationships with a wide range of people. You will be confident communicating by email, telephone and in person, comfortable working with databases and financial information, and able to manage a varied workload. Most importantly, you will be thoughtful and collaborative, and aligned with Boaz’s values and our commitment to the dignity and rights of people seeking sanctuary.

Join our team as our new Fruitful Cafe Team Member, supporting the growth of our Fruitful Cafe into a pillar of our community and the training employer of choice for adults with learning disabilities in London.

As our Café Team Member, you'll play a key role in helping people take their next steps into work in the hospitality industry. Reporting to the Fruitful Café Project Manager, you'll support our trainees development, work on the day-to-day Cafe operations, and ensure our customers feel welcome. 

You'll work closely with the Fruitful Development Worker and our café crew to help trainees build their skills, confidence and experience in a real working café. Every day, you'll support up to four trainees as they gain paid work experience in hospitality while serving around 50 customers.

About Spear Hammersmith and Fulham

Spear is working in partnership with St Paul’s Hammersmith to deliver the Spear Programme in Hammersmith and Fulham!

At St Paul’s Hammersmith, their vision is to see the church alive, encountering God and awakening cities. Following the call of Jesus to love their neighbour, they want to serve the needs of their local community, creating connection and developing places of safety, strength, and belonging.

The Spear Programme is delivered in Spear Hammersmith and Fulham which offers young people professionally recognised coaching, for free, to support them into sustainable work or education. They leave Spear equipped to thrive in work and life. 

Key Information:

• Salary: from £29,000
• Full-time, Maternity Cover - Monday to Friday
• 25 days annual leave (including Christmas gift days) plus bank holidays
• Closing date: Monday 17th August (we interview on a rolling basis and may close the role early if we find the right candidate)

For more information please read through our Job Specification and Work with us pack.

If you require any reasonable adjustments as part of the recruitment process, please let us know.

Person Specification

• An active Christian, dedicated to representing the values and ethos of Spear and St Paul's Hammersmith
• You have demonstrable experience as a coach, or a background in youth work or teaching, and are keen to develop these skills further.
• You have a heart for young people and releasing their potential, no matter what challenging circumstances they are facing.
• Effective interpersonal skills and high emotional intelligence with a sense of humour and fun.
• You are great at building relationships, with solid communication skills.
• Good administrative and organisational skills, working well under pressure with the ability to prioritise workload.

We are recruiting for a Refuge Worker to join our team in Lewisham; the scope on this job involves….

Job Title: Refuge Worker

Location: Athena, Lewisham
Salary: £29,701.36 per annum
Contract type: Full-time, Permanent

Hours: 37.5

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

This is an opportunity to join Refuge as a Refuge Worker to provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges.

As part of this role, you will be required to participate in an out-of-hours on call Rota 

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. 

Closing date: 9.00am on 31 August 2026

Interview date: 10 September 2026

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

As a Specialist Outreach Support Worker, you'll provide trauma-informed, person-centred support to people at risk of homelessness, helping them maintain their accommodation and access the services they need to thrive.  You'll use your specialist knowledge and experience to support customers with complex needs, promote tenancy sustainment, and contribute to improving homelessness prevention practice across the team and wider service.

You’ll be part of a team that’s inclusive, customer-led, and always striving to do better, for our communities and for each other. You will be traveling across the South Essex region, so a UK driving licence and access to a car is essential for this role.

What you’ll do

• Manage a caseload of customers, delivering tailored support that promotes independence and positive outcomes.
• Support customers with complex needs, including budgeting, education and training opportunities, tenancy-related issues, and access to specialist services.
• Carry out assessments, risk assessments, support planning, reviews, and crisis intervention as required.
• Run drop-ins across South Essex, offering support, encouragement, and practical help
• Work collaboratively with statutory, voluntary, and community organisations to improve outcomes for people at risk of homelessness.
• Support customers to access services relating to mental health, substance misuse, physical health, employment, and wellbeing.
• Maintain accurate customer records, case notes, and performance data in line with organisational and regulatory requirements.

What you’ll need

You're a compassionate and resilient professional who is passionate about helping vulnerable people achieve stability and independence. You're able to build trust quickly, work effectively with people in crisis, and deliver meaningful support that makes a lasting difference. You're a proactive team player who combines excellent communication skills with strong problem-solving abilities and a customer-centred approach.

• Experience supporting vulnerable people in housing, homelessness, or substance misuse services
• Strong knowledge of housing law, homelessness prevention, and welfare benefits
• Confidence engaging with people in crisis and chaotic situations
• Ability to create strength-based support plans and carry out assessments
• Excellent communication, IT, and record-keeping skills
• Good numeracy skills, including the ability to support customers with budgeting, debt management, and benefit maximisation.
• A proactive, organised, and customer-focused approach to your work.
• The ability to work independently as well as collaboratively within a team.
• Willingness to work flexibly, including outside normal office hours when needed
• A UK driving licence and access to your own car

What you’ll get in return

• 25 days’ annual holiday (plus bank holidays)
• 2 paid volunteering days each year
• Flexible benefits scheme including healthcare, dental, tech, vouchers, and more
• Life assurance at 4x your salary
• Up to 10% pension contribution
• Family-friendly policies

Interviews will be held in person at our Pitsea office on the 24th August.  

PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Job title: Mental Health Support Administrator
Reference number: 375
Reports to: Resources Lead
Salary: £24,785 per annum
Contracted hours: Full-Time, 37.5 hours per week
Contract length: Permanent
Working base: Stevenage Wellbeing centre – with flexibility to travel to other centres across Hertfordshire if required.

We have a vacancy for a Mental Health Support Administrator to join our team.

As a Mental Health Support Administrator, you will be responsible for ensuring a smooth process for people contacting Hertfordshire Mind Network (HMN) from initial contact to service provision and provide advice, information and emotional support to service users.

About Us

Hertfordshire Mind Network is the largest charitable provider of mental health services in Hertfordshire, in terms of the number of people supported and range of services offered. We have a presence in all of the county's 10 districts, with established Wellbeing Centres across the county. Our services are available to all residents in Hertfordshire over the age of 18, and we offer dedicated services and outreach for 5-18-year-olds. We provide services and support to approximately 10,000 people experiencing mental ill health each year.

Key responsibilities

• To be the first point of contact and provide advice and information to HMN callers via telephone, email and in person
• To provide emotional support to people contacting HMN by telephone or in person who are experiencing emotional distress and to ensure smooth referrals into the Daylight service for clients who are in crisis and require short-term crisis resolution
• To complete and process referral forms, liaising with Service Users and colleagues
• To accurately record client information onto the database.
• To support the smooth running of the Wellbeing Centres
• To undertake admin duties for the Wellbeing Centre, including the distribution of mail, maintaining office supplies, and responding to internal/external e-mails
• To ensure the reception area is tidy and leaflet displays are replenished to include up to date information
• To maintain the notice boards with relevant and up to date information

The successful candidate will have knowledge of Microsoft Office, Excel spreadsheets, Word documents, excellent interpersonal skills to include a welcoming telephone manner, the ability to remain calm in crisis situations with clients and will be able to prioritise work with minimum supervision, meet deadlines and work simultaneously on a variety of tasks.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Eligibility for blue light card.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

Closing date for receipt of applications is Thursday 20th August 2026.
Interviews to be held week commencing 24th August.
N.B. Please quote reference number 375 when completing your application for this role.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.

We are looking for a dynamic and enthusiastic Outreach Executive who is passionate about the mission of Smart Works Bristol and committed to helping more women access the support they need to secure employment.

This is a rare opportunity to join Smart Works Bristol at an exciting stage in our journey. As a new charity, we are recruiting our first Outreach Executive, giving you the chance to help shape the role from the ground up. You will play a pivotal role in developing our outreach strategy, building partnerships, and influencing how we grow our reach and impact in the years ahead.

In this role, you will build and maintain strong relationships with referral partners across Bristol and the South West, increasing awareness of our service and driving referrals. You will represent Smart Works Bristol at community events, job fairs, networking opportunities, and stakeholder meetings, acting as a representative for the charity and identifying opportunities for partnership working.

A key part of the role will be working with organisations that support women facing additional barriers to employment, including young women, women from minority ethnic communities, and women with disabilities. Through targeted outreach and partnership development, you will help ensure that more women from underrepresented communities can access our service and achieve their career goals.

Working closely with the wider team, you will play an important role in delivering our strategic objectives and helping us expand our reach and impact across the region.

To apply, please use our online portal to submit your CV and answer the following questions by Monday 17th August:

• Why do you want to work for Smart Works Bristol? (max 200 words)
• What impact do you think you could have in this role? (max 200 words)
• Why do you think it is so important that Smart Works has a presence in Bristol? (max 200 words)

Hours per week: 37.5 hours per week

Shift Pattern: Monday to Friday, 9:00am to 5:00pm

Work base: Work base to be in Stratford, Leamington Spa or Warwick, with national travel

P3 Housing has an exciting opportunity for someone to join our team as a Property Manager covering our property portfolio in Gloucestershire, London and South Warwickshire. 

As the Property Manager you’ll play a key role in establishing and maintaining relationships with landlords and letting agents, as well as proactively managing a portfolio of housing stock. You will be responsible for working collaboratively with our colleagues in Operations, Asset Management and Health and Safety, leading on all aspects of tenancy enforcement in respect of tenancy breaches and complaints of anti-social behaviour. You will need to be based locally in one of these areas to maximise impact. 

The successful candidate must hold a full UK driving licence and have access to a vehicle. Please note, this post is subject to an enhanced check made by the Disclosure & Barring Services, paid for by P3. 

P3 reserve the right to close this advert earlier than the stated closing date.

P3 is an equal opportunities employer and is committed to combating all forms of discrimination.

P3 have committed to achieving ‘Net Zero’ Carbon emissions by 2050. Our Carbon Reduction Plan is available via the P3 website.

In partnership with Treeapp, for every new employee, we plant a tree at one of their planting sites worldwide.

Our Charity

Established in 1972, P3 Charity is a modern, forward-thinking organisation providing support services to people facing social exclusion across the UK.

We offer a wide range of services, including homelessness prevention, supported housing, mental health support, community advice, hoarding support and services for young people.

We’re a person-centred organisation who works alongside people to improve lives. We do this by strengthening communities, unlocking potential and creating new possibilities. We tackle challenges others won’t and we go the extra mile. We believe in collaboration – both within our teams and with the local community – to achieve the best outcomes. Our values-driven approach means we recruit for values and train for skills.

What We Offer

Enhanced Annual Leave Entitlement – 27 days annual leave per year, plus bank holidays.

Commitment to Mental Health and Wellbeing – people are at the heart of what we do; you’ll also have access to our National Wellbeing Lead and Regional Wellbeing Champions.

EDI Focus - an opportunity to join other colleagues to raise awareness and steer initiatives, contributing to our inclusive culture. 

Paycare Health Cash Plan – you can claim back costs for a wide range of everyday health expenses, including optical, dental, physiotherapy, and more, within an annual limit.

Employee Assistance Program – access to 24/7 GP appointments, 1-1 counselling and health assessments.

Bike2WorkScheme - the Bike2Work Scheme is part of the Government’s Green Transport Plan, designed to encourage healthier, more sustainable travel.

Discounts – access to Paycare Perks and Tickets for Good.

Reward and Recognition – such as team away days, P3's Annual conference and Colleague Awards Ceremony.

Personal Development Opportunities – including mentoring, training, secondments, job shadowing, and more.

Colleague Volunteering Programme –one day paid leave per year to volunteer in the community

Earning Potential – optional overtime and refer a friend bonus scheme. 

Additional Equipment Provision – some employees may be provided with additional equipment including workwear, tools and use of a company van or car.

As a Volunteer Experience Advisor, you’ll be the first point of contact for our volunteer community, providing guidance, encouragement and support from application through to retirement. You’ll play an essential role in ensuring every volunteer feels valued, informed and connected while contributing to the life-enhancing work of Pets As Therapy. If you’re organised, compassionate, confident communicating with people from all walks of life and passionate about supporting others, we’d love to hear from you.

FareShare Greater Manchester is a leading member of the UK's largest food redistribution charity.  Every year, millions of tonnes of perfectly good food go to waste while millions of people struggle to afford to eat.  We're changing that—redistributing surplus food to charities and community groups across Greater Manchester, helping to reduce food waste and tackle hunger. Join our team and be part of a movement that's making a real difference every day.

As a Warehouse Assistant, you'll be involved in the following activities: 

• Preparing customer orders by picking and packing them accurately and efficiently, ensuring excellent service for charities and community groups.
• Receiving, checking, organising and storing incoming food deliveries safely, maintaining an orderly warehouse and making the best use of available space.
• Monitoring stock levels and quality, reporting discrepancies, completing stock checks and helping to minimise food waste using the GLADYS stock management system.
• Supporting volunteers, employability programme participants and corporate volunteer groups by providing guidance, encouragement and practical training in warehouse tasks.
• Delivering a welcoming, helpful and professional experience for our customers, volunteers and visitors, responding to queries promptly and courteously.
• Working collaboratively with colleagues to maintain efficient warehouse operations, communicate handovers, identify improvements and report issues promptly.
• Maintaining high standards of food safety, health and safety, safeguarding, housekeeping and compliance, ensuring the warehouse is always safe, clean and audit-ready.
• Completing required operational records and monitoring activities accurately and comply with all organisational policies and procedures.

What We're Looking For

A proactive and reliable team player with excellent communication, customer service and organisational skills, experience working in a warehouse or similar operational environment, strong IT and numeracy skills, and the ability to prioritise workloads in a fast-paced setting.

You'll enjoy supporting volunteers and customers, be committed to maintaining high standards of safety and accuracy, and be physically able to lift loads of up to 25kg. Experience working with volunteers or people with additional needs, and relevant food hygiene or forklift qualifications are desirable, although comprehensive training will be provided.

College Administrator  

Job Title 

College Administrator 

Department 

Business Operations

Responsible to 

Head of College

Contract Type 

Term Time Only + 2 Weeks (permanent, part-year contract) 

Hours of Work 

9 - 4:30 pm 

Salary 

£26,754- £34, 497 FTE.

Pro rata salary for 41 weeks (39+2) £23,640 - £30,481 

Location 

Salford/ Holyoake House Manchester

Job Purpose 

To provide a comprehensive and efficient administrative service to the college, with particular responsibility for the coordination of examinations and accreditation of administration. The postholder will act as the main point of contact for the examination board(s) and will liaise closely with the Local Authority on matters relating to V10 submissions and funding arrangements for learners with additional needs, ensuring the college meets its statutory and contractual reporting obligations. 

Contract and Working Pattern 

• Term time only, plus an additional two weeks to support pre-term preparation and post-term completion of administrative and examinations work (e.g. results processing, enrolment preparation). 

• Exact working weeks to be confirmed annually in line with the college's published term dates, and the two additional weeks agreed with the line manager. 

• Some flexibility around working hours may be required during college events and open days. 

Key Responsibilities 

1. General College Administration 

• Provide day-to-day administrative support across the college, including correspondence, filing, data entry, and record-keeping. 

• Maintain accurate and up-to-date student records on the college's Management Information System (MIS). 

• Act as a point of contact for students, parents/carers, staff and visitors, responding to queries professionally and promptly. 

• Support the organisation of college events, meetings and open days, including room bookings, minute-taking and distribution of papers. 

• Order, monitor and maintain office supplies and administrative resources as required. 

• Support other college teams as required during peak periods (e.g. enrolment, induction). 

• Coordinate applications for learner bursaries and free school meals, ensuring eligible learners are identified and supported through the application process in a timely and accurate manner. 

•  Liaise with relevant staff and external agencies to maintain up-to-date records and ensure compliance with funding and reporting requirements 

• Oversee and provide mentorship to the Business Administrative apprentice and Office support worker 

2. Examinations and Accreditation Administration 

• Coordinate the administration of internal and external accredited courses, tests and assessments in line with awarding body regulations and the college's examinations policy. 

• Maintain accurate examination entry data, including candidate registration, entries, withdrawals and amendments within awarding body deadlines 

• Process and distribute examination results, certificates and related documentation to learners and relevant staff. 

• Support the coordination of access arrangements and reasonable adjustments for learners, in line with awarding body and Joint Council for Qualifications (JCQ) requirements. 

• Maintain accurate records to support internal and external quality assurance, moderation, and accreditation processes. 

• Assist with the preparation of evidence and documentation for accreditation of visits, audits, and inspections. 

3. Liaison with the Examination Board 

• Act as the college's day-to-day administrative contact with the relevant examination board(s), including submission of entries, amendments and results of queries. 

• Monitor examination board for correspondence, circulars and deadline updates, and communicate relevant changes to teaching and management staff. 

• Coordinate the submission of non-exam assessment and moderation samples in line with examination board requirements. 

• Support the resolution of any queries, discrepancies or appeals relating to examination entries or results. 

4. Liaison with the Local Authority 

• Liaise with the Local Authority regarding funding submissions and associated data returns, ensuring accuracy and adherence to reporting deadlines. 

• Support the collation and submission of information required for the funding of learners with Education, Health and Care Plans (EHCPs) and other additional needs, including high needs/top-up funding claims. 

• Maintain accurate records of additional needs funding allocations, reviews and Local Authority correspondence for individual learners. 

• Work closely with the SENCO/Head of College to ensure funding documentation reflects learners' current needs and provision. 

• Act as an administrative point of contact for Local Authority officers on funding, placement and review queries, escalating to Head of College as appropriate. 

• Support annual reviews and audits relating to additional needs of funding, ensuring evidence files are complete and accessible. 

5. Health, Safety and Safeguarding 

1. Help maintain a safe, healthy and secure working and learning environment for staff, visitors and interns/work placement learners, in line with the college's health and safety policy. 

1. Act in accordance with the college's safeguarding and child protection policy at all times, treating safeguarding as everyone's responsibility. 

1. Support the safeguarding of interns, work placement learners and other students on college premises or external placements, including maintaining accurate placement, DBS, and induction records. 

1. Recognise and respond appropriately to signs that an intern may be at risk of harm, escalating concerns promptly to the Designated Safeguarding Lead (DSL) in line with the college's procedures. 

1. Contribute to a positive, respectful, and inclusive working culture that safeguards the wellbeing of all learners, interns, and colleagues. 

Person Specification 

Essential 

• Good general education, including GCSE (or equivalent) in English and Mathematics at grade C/4 or above. 

• Proven administrative experience, ideally within a school, college or education setting. 

• Experience of, or willingness to quickly learn, examinations, administration processes and awarding body systems. 

• Excellent organisational skills with the ability to manage competing deadlines and maintain accuracy under pressure. 

• Strong written and verbal communication skills, with the confidence to liaise professionally with external bodies (examination boards, Local Authority). 

• Competent user of Microsoft Office and Management Information Systems (MIS). 

• High level of accuracy and attention to detail, particularly with data handling and record-keeping. 

• Understanding and commitment to, safeguarding and confidentiality in an education setting. 

Desirable 

• Experience of examinations of administration and awarding body portals (e.g. entries, results, access arrangements). 

• Knowledge of Local Authority funding processes for learners with SEND, including EHCP top-up/high needs funding. 

• Experience of working with an Examinations Officer or awarding body directly. 

• Relevant administrative or examinations qualification (e.g. Certificate in Education Administration, JCQ Examinations Officer training). 

Other Requirements 

• This post is subject to an Enhanced DBS check and satisfactory references. 

• The postholder will be required to work flexibly during registration and External Quality Assurance Visits, which may occasionally fall close to term boundaries. 

• Commitment to ongoing professional development, including attendance at relevant examination board and Local Authority training/updates. 

We are recruiting for two Refuge Workers to join our team in Southwark; the scope on this job involves….

Job Title: Refuge Worker

Location: Southwark 
Salary: £29,701.36 per annum
Contract type: Full-time, Fixed term (until 31 March 2027)

Hours: 37.5

We are looking for a Refuge Worker to provide specialist, high-quality support to women and children escaping domestic abuse. Based in Southwark, London, this role involves delivering practical and emotional support to survivors, ensuring their safety, and helping them rebuild their lives. Working 37.5 hours per week, Monday to Friday, you will create a safe and welcoming environment in line with Refuge’s values and commitment to ending violence against women and girls.

As a Refuge Worker, you will support women through crisis, providing keywork sessions, safety planning, and advocacy. You will assist with accessing housing, welfare, legal support, and other essential services while maintaining accurate case records. You will also play a vital role in ensuring the effective operation of the refuge, managing referrals, and working collaboratively with partner agencies. The ideal candidate will be a compassionate and resilient individual with strong communication and organisational skills. While experience in the Violence Against Women and Girls (VAWG) sector is beneficial, we also welcome applications from those with transferable skills and a commitment to supporting survivors. Above all, we value individuals who are dedicated to making a difference, thrive in an inclusive environment, and are committed to their own personal development while supporting others.

This is a fantastic opportunity to contribute to a meaningful cause while developing valuable frontline support and advocacy experience. Refuge offers ongoing training, professional development, and a comprehensive benefits package, ensuring that our staff are valued and supported in their roles. If you are passionate about empowering survivors and want to be part of a dedicated, compassionate organisation, we encourage you to apply.

Closing date: 9.00am on 12 August 2026

Interview date: 19 August 2026

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.