Service Manager

Do you have experience in leading operations and developing a quality service?

We are looking for a Service Manager to join our team team in Ealing. This is a well-resourced and dynamic service in which you will lead a team of 2 Coordinators and 9 Outreach & Resettlement workers.

In this role you will focus on combining outreach with clients on the streets and supporting them through placements in temporary accommodation until a suitable home is found. Several additional services are also embedded within the team including Street Legal, an Employment Specialist, and a Homeless Health Nurse – and the team has lots of well-established connections with specialist providers and community organisations locally, as well as having strong relationships with commissioners and local authority partners.

Based in Ealing, West London; the office has roadside parking available & is also well connected on the Piccadilly, Elizabeth and Central line at Boston Manor, Ealing Broadway & Hanwell station.

About you

To thrive in this role you will have a experience or a good working understanding of providing to support to junior managers.

In this role you will be providing management direction and leadership, some team guidance around professional conduct, and a clear drive around getting the basics right and implementing our new outreach model.

We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

Visit our website to apply click the ‘Apply Now’ Button to start your online application form

Closing date: 10am on 15 May 2026

Interview and assessments on: TBC