Administrator Jobs

We are looking for a reliable and committed person to be part of our team of advisors providing information, advice and emotional support to carers, working collaboratively with colleagues and other organisations to achieve this.  Experience of providing such support is essential and prior working with carers desirable.

The work is primarily telephone based, but there are times when face to face support is required.The role may also include undertaking talks and presentations to both promote and raise awareness of the service and our organisation.

The Role

The purpose of this role is to ensure that unpaid carers have access to the information and advice they need when they need it and to help them carry on caring for how long as they wish to do so whilst looking after their own health.

Main duties

(i) To be the first point of contact for all unpaid carer wishing to access a service provided by Carers in Hertfordshire

(ii) To identify carers’ needs and provide information, advice and support to unpaid carers, primarily by telephone and email

(iii) To support unpaid carers with advice through case work and to manage own caseload, prioritising cases as appropriate.

(iv) To contribute to capturing unpaid carers’ experiences through careful record-keeping using organisational systems.

(v) To source, collate and maintain organisational knowledge of local and national service provision appropriate to unpaid carers’ needs.

(vi) To attend some meetings and events for unpaid carers.

(vii) To support the early identification of unpaid carers through the maintenance of collaborative relationships with other service providers and the provision of information on unpaid carers’ issues to Carers in Hertfordshire’s provider networks. 

(viii) To ensure unpaid carers are aware of all Carers in Hertfordshire services and can use them, according to their wishes.

Closing Date: Monday 13th May 2024 9am

Interview Date: Thursday 23rd May 2024

We're looking for:

Are you a professional in the education/ youth sector? Are you passionate about improving the experiences of Black/Mixed Black children in school settings? Join Black Thrive Lambeth as a Community Connector! We're looking for friendly individuals who care about the outcomes of young people to deliver consultations sessions with primary school children, parents and school staff. 

More about this role: 

We need professionals with a background in education, youth work, and practical experience working with families to join our team of Community Connectors. You will work with the school community to improve the mental health and wellbeing support available. Working with parents, staff, and children, you will be able to identify the challenges faced by the community, using your links to local services and offers to ensure timely and appropriate support. Through your engagement with the school community, you will feed into a network of connectors, sharing important learnings & good practice.

Recruitment for this role is ongoing with phone interviews starting from Weds 14th May 2024. 

Find out more via the atttachment

We are a faith-based charity, creating safe homes and communities for over 100 homeless men & women across South Yorkshire and North Derbyshire

Applicants must be flexible to work at any of our project sites in Rotherham, Chesterfield and Shirebrook areas although preferences will be considered if regular shift patterns are available. 

Day, night and weekend shifts are available on a relief, holiday cover basis. 

Do you want to work alongside people with complex needs and do you have a heart for the vulnerable? Candidates' ethics and values must be in keeping with the Christian faith. 

If this is you, then we would like to hear more about you. 

We are looking to recruit highly motivated and committed individuals, to join our high performing, friendly and supportive team that prides itself on the difference we make to our clients lives daily.

About the role:

We began a contract with the Ministry of Justice in June 2021, delivering a pan London Housing Advice & Interventions Service, in partnership with St Mungo's. With Single Homeless Project staff co-located in probation offices, you will be working in close partnership with Probation Services, to support people on probation to either sustain their current accommodation or to secure new housing as needed. 

We are seeking people who could deliver housing advice, guidance and support to clients. Working with a caseload in your local designated boroughs, you will produce comprehensive and high-quality assessments on their support needs; particularly their housing, employment and financial needs and follow the most suitable pathway for them. 

We are also looking for people who are interested in working in this sector and with this client group.  We encourage applications from those, who are also at the beginning of their career path - graduates and those with transferrable skills & experience.

About you:

• Some understanding of working in supported housing or floating support services, with a demonstrable knowledge of Housing and other related Legislation or a relevant qualification

• Experience of managing complex and difficult situations in relation to vulnerable client group(s). 

• Ability to effectively liaise with a range of service providers or agencies in order to establish or improve services for clients. 

• An understanding of the principles underlying a quality service, and customer focused, with proven ability to empower service users. 

• Ability to be self-motivating, work under pressure, and manage time effectively, prioritising different areas of work according to need

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We love what we do and we're passionate about making a difference to the lives of the people we work with.

Single Homeless Project grew out of an understanding of the needs of homeless and socially excluded people in London, and 40 years on, this remains the driving force shaping the organisation today. We work with our clients as equals in a spirit of trust and mutual respect, trying to put their needs and views at the centre of everything we do.

As employees are our greatest asset, we strive to maintain a culture in which they are supported and listened to, developing services in a responsive and flexible way which draws on the energy, commitment and expertise of our people.

Important info:

Closing date: Monday 3rd June 2024 (at Midnight)

Interviews to be held on: Thursday 13th June 2024

This post will require an Enhanced DBS check to be processed for the successful applicant. Please note checks may take 8+ weeks before the successful candidates can onboard. 

Job Title: Visiting Advocate

Service: Coram Voice

Contract Type: Permanent 

Hours: 12 hours per week

Salary: £7,837.22 per annum (£22,858.55 FTE)

Location: Home based with travel to a residential home and school, both near Telford

About Coram:

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

About Coram Voice:

Coram Voice exists to enable and equip children and young people to hold the system to account, to challenge and support it to do its job properly and to uphold the rights of children and young people and empower them to actively participate in shaping their own lives.

Coram Voice strives for a society, which recognises, and willingly accepts, its responsibilities to children and young people, where the inequalities and discrimination they currently face have been eradicated. Where those children and young people are fully engaged in all decisions that are made about their lives. Where the views, needs and feelings that they express are at the core of those decisions.

Coram Voice is a national independent children’s charity established in 1975 and has grown to become one of the leading organisations for children and young people in the UK.

Coram Voice is a leading children’s rights organisation. We champion the rights of children. We get young voices heard in decisions that matter to them and work to improve the lives of children in care, care leavers and others who depend upon the help of the state.

Our Advocacy services we provide advocacy direct to children and young people in care, in need, in custody and to care leavers and children and young people with mental health needs. Advocates around the country support children and young people to get their voice heard in decisions about their lives. This may be through the telephone helpline or through an advocate working directly with a child, for instance, to support them at a review meeting or to help them make a complaint about their care. Coram Voice provides visiting advocacy services to most of the secure units nationally, to Secure Training Centres, Juvenile Young Offender Institutions, psychiatric hospitals, residential special schools and children’s homes.

About the Role

You will work directly with children and young people with learning disabilities who are living in a residential home and attending a specialist school, both near Telford, providing them with advocacy support on a fortnightly basis. You will have experience and a passion for working with children and/or adults with learning disabilities and complex needs.

You will empower and support them to ensure their voices are heard within decision–making processes that effect their lives and keep in regularly contact with children and young people to ensure their best interests are safeguarded.

You will be a capable ambassador for Coram Voice with the ability to engage effectively with professionals, carers, other stakeholders and most importantly children and young people.

If you have the necessary experience and skills and a commitment to promoting the rights of young people, we would like to hear from you.

What you will receive

We wish to reward and recognise the valuable contributions our staff make to the organisation and offer an attractive benefits package to do so. Coram Voice benefits package includes a competitive salary, a matched pension scheme up to 5% of salary, generous leave entitlements of up to 25 days’ annual leave plus an additional 3 days paid leave between Christmas and New Year. A supportive work environment fostering a good work/home life balance and a suite of family friendly policies, which promote employee wellbeing.

You will get a genuine opportunity to make a difference every day.

Recruitment process

Shortlisting will be undertaken by our Children’s Rights Managers. Successful candidates will then be invited for interview. The interview process comprises of a written exercise and a panel interview. Successful candidates will have a further one to one interview in accordance within Warner recommendations. Internal candidates will need to notify HR of their interest in the post and they will provide further information on the internal application process.

To apply for this role, please click on the 'apply now' button below to complete the application.

• We cannot accept CVs.
• When completing your application form, you need to address each point of the person specification and demonstrate how you meet it.
• Applications must be fully completed.
• If you are a current Coram Voice employee, you may submit a supporting statement only addressing the person specification requirements for the post.

Closing date: Sunday 26th May 2024 at 23:59

Interview date: TBC

General consideration for applications:

• DBS checks: all posts are subject to an enhanced Disclosure and Barring check.
• Training: All successful candidates are required to complete our compulsory training programme which includes training in Advocacy (Being a Voice) Safeguarding and Diversity
• Conflict of interest: the independence of the service is important to Coram Voice. Prospective applicants need to raise any other potential conflicts of interest when initially contacting Coram Voice about this post.

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

RECRUITING NOW FOR EMPLOYMENT ADVISOR (EA) IN TALKING THERAPIES 

Salary: £32,460 plus pension and benefits (rising to £34,385 after successful completion of probation)

Location:  Although employed by Hillside Clubhouse, EA in iCope staff will be co-located and embedded within the iCope team.  This post will be mainly located at the North iCope Centre - 10 Manor Gardens London N7 6ER. You will also spend time working in community-based settings as required across Islington. 

Working format: Based onsite within the clinical teams as well as the option of some home working (a maximum of 2 days per week as agreed with your manager) 

Contract: Full-time and permanent

Job description

This is an exciting opportunity to join an established, dedicated and enthusiastic team supporting people with mental health conditions such as stress, anxiety and depression to gain and retain employment.  

Hillside Clubhouse is a leading mental health charity offering a friendly and supportive working environment, flexible working, career development opportunities, a comprehensive training and induction programme, a generous holiday entitlement and competitive financial rewards. We also provide a positive working environment to support our own employee’s wellbeing. 

Hillside Clubhouse operates an established Employment Advice (EA) service integrated into NHS Talking Therapies (iCope).  The programme aims to support Islington residents who are assessed within iCope and who require employment advice.

The EAs in iCope initiative was designed as an integrated employment and mental health service to improve both mental health and employment outcomes. EAs are part of the iCope team and work alongside therapists to provide employment support to help iCope clients remain in work, return to work, or find employment.  This takes the form of personalised support for the client backed up by an action plan detailing the client’s employment goals and the actions that the client, the therapist, and the EA agree to take to meet these goals.  

Overall aim 

iCope (Talking Therapies) is an NHS Programme that provides evidence based psychological therapies to treat people with mild to moderate and moderate to severe depression and anxiety disorders.  

The new Employment Advisor (EA) will work within the Islington NHS Talking Therapies provision. They will work one-to-one with a caseload of between 25-35 clients referred by NHS Talking Therapies therapists to find employment, remain in existing work if they are struggling, improve their working environment, return to work following sickness or positively leave or retire from work. 

You will primarily fulfil these duties by providing information, advice and guidance to clients who choose to receive employment support. The support aims to empower clients to make better decisions about their working lives, as well as communicate better with colleagues and managers in existing roles. You will also signpost clients to other relevant support agencies, as appropriate. 

This role would suit someone with a background in employment support, psychology, counselling, human resources, recruitment, or a desire to transfer their skills into the mental health support sector.  

Method of working 

EMPLOYMENT ADVISOR RESPONSIBILITIES AND DUTIES 

1. Engage a mixed caseload of clients at any given time serving 100-125 per year, with common mental health problems, to establish trusting, collaborative relationships to support them to find new employment or support them in, or to leave, existing employment. Support will be provided face-to-face in Talking Therapies settings, via secure online meeting platforms or over the telephone. 

2. Along with their NHS clinician, assess clients’ support needs with a view to creating, implementing, and adjusting a personalised action plan to help improve clients’ mental health and achieve their stated employment goals.

3. Develop and deliver a range of practical services to support clients to find work, including career guidance, job searching skills, CV preparation, application form completion, interview skills, advice on local labour market opportunities and advice on education and training to further their career. 

4. Provide guidance to support clients to stay in existing work, including advice on mental health disclosure, negotiating reasonable adjustments to existing workplaces, creating wellness action plans, and improving productivity, support to return to work after sickness absence or to leave an existing role with dignity, and signpost clients to organisations that can represent them (EAs should only look to represent clients in exceptional circumstances). 

5. Facilitate access to other advice in areas such as financial benefits, debt management, food banks and community food outlets and social housing providers, as necessary. 

6. Work directly with partners like Jobcentre Plus, other employment providers, employers, trade unions and employment agencies to support clients to stay in employment and secure employment opportunities. 

7. Build a constant flow of referrals from the clinical team to ensure a dynamic and mixed caseload.

8. Meet referral and performance targets in line with the specific KPI / SLA requirements of the service. 

9. Regularly attend team and other meetings as reasonably expected. 

10. Maintain accurate and up to date records of activity and outcomes in line with service requirements, ensuring both the NHS and Hillside Clubhouse databases are kept up to date and paperwork compliant.

11. Receive regular supervision and training to meet individual, team and organisation’s needs. 

12. Contribute to the development of a service that is locally responsive and supports minority/disadvantaged communities.

13. Comply with and actively promote all Hillside policies and procedures including Equality and Diversity, safeguarding and data protection. 

14. Perform other tasks as required by your manager. 

The role holder must also: 

1. Pass a Disclosure and Barring Service (DBS) check at an Enhanced level. 

2. Possess excellent IT skills, including familiarity with Microsoft Office software, as well as experience updating and maintaining databases. 

3. Maintain accurate and up to date records of activity and outcomes in line with service performance requirements, ensuring the IT database is up to date and paperwork compliant.

4. Receive regular supervision and training to meet individual, team and organisation’s needs. 

5. Comply with and actively promote all Hillside Clubhouse policies and procedures including Equality and Diversity, Safeguarding, Data Protection and the Health and Safety at Work Act 1974. 

This job description is intended to provide a broad outline of the main duties and responsibilities only. The post holder will need to be flexible in developing the role in conjunction with their line manager. 

The role will receive comprehensive training at induction, and ongoing career development and support as part of a structured performance programme thereafter. 

Application Instructions 

Please submit your CV and a covering letter detailing how you meet the responsibilities and duties of the role. 

We are a disability aware employer and actively encourage applications from people with lived experience of mental health conditions. 
 
Hillside Clubhouse is committed to building a diverse and inclusive team and strongly encourage applications from those who experience discrimination and / or prejudice based on their race, ethnicity or immigration status, women, new parents, people with disabilities and LGBTQI+ people. 

We’re an award-winning charity that runs local learning centres in the heart of communities where the young
people we support live. Our centres provide an innovative education programme which includes practical learning
support and motivational and confidence-building activities for children and young people aged 7-18. Our aim is
to inspire students from the least advantaged neighbourhoods to broaden their horizons and achieve their full potential.
As the UK’s leading university access organisation, our staff team is helping thousands of young people each 
year. We have forty-one centres and extension projects across England and Scotland, with ambitious plans to 
scale-up our provision further over the coming years.

We are looking for a high-calibre candidate to take up a fixed-term, maternity cover role as Centre Leader at our
IntoUniversity centre in Weston-super-Mare. You will have responsibility for running your IntoUniversity centre, including
managing your team, planning and delivering the programme, liaising with external stakeholders and meeting
IntoUniversity’s targets for delivery. A substantial element of this role is delivering our education programme to children
and young people aged 7-18, so you will need to have a genuine passion and enthusiasm for working with young
people, including leading a class of 30 from the front, working with small teams of children and providing one-to-one support.

As a charity with social mobility as its core objective, IntoUniversity is wholly committed to equality of opportunity. We work with children and young people from a diverse range of backgrounds, and we believe that our staff team should be similarly diverse and representative.

The more inclusive we are, the better our work will be,and we recognise that we have much more to do in this regard. We are committed to building a culture where students, staff and volunteers are valued for the unique people they are. We therefore encourage applications from candidates from as wide a range as possible of ethnic, cultural and social  backgrounds. In particular, we actively and warmly welcome applications from Black, Asian and minority ethnic candidates, male candidates and candidates with a disability as they are currently under-represented within IntoUniversity. 

If you believe that all young people deserve the chance to develop their talents regardless of their background and want to play a part in helping them succeed, then we would be delighted to hear from you. 

Contract:
Full-time, fixed-term until April 2025

Start date:
As soon as possible, to be agreed with the candidate.

Working Hours:
Monday: 9:30am – 6:00pm
Tuesday: 9am – 5:30pm
Wednesday: 9am – 5:30pm
Thursday: 9:30am – 6:00pm
Friday: 9am – 5:30pm
(Some additional weekend &
unsocial hours will be required)

Salary:
£33,800 per annum. This will rise to £35,500 from 1st September 2024.

Location:
IntoUniversity Weston-super-Mare
The Information Station
St Andrew's Parade
Weston-super-Mare
BS23 3SS

Annual Leave:
33 days (inc bank & public holidays)
+ additional 2 closure days in December
+ additional length of service entitlement
(one day per year of service, up to 5 days)

Staff Benefits:
– Employer pension contributions of 6% (and up to 8% after
two years)
– Employee Assistance Programme
– Life Assurance
– Staff in FOCUS – rewards, competitions and prizes across
the year
– Interest-free new starter loans of up to £1,000
– Year round ‘early finish’ Fridays at 4.30pm
– Summer working hours
– Cycle to Work Scheme
– Corporate eyecare scheme

Disability Advice Service Lambeth (dasl) is Lambeth’s peer-led Disabled People’s Organisation. 

You will lead a two-year project contributing to the work of the No Wrong Door partnership – local organisations and local residents working together to ensure there is ‘No Wrong Door’ for Black Disabled people seeking employment, as they can expect excellent support from any organisation. 

We want to change the system, influencing employment support providers and their Commissioners to ensure support for Black Disabled people who are seeking employment is appropriate, accessible and inclusive.

You will have excellent project management skills and use your lived, personal experience of race and disability equity issues to implement change, working collaboratively with residents (Lived Experience Leads), partner organisations and employment support providers. Your role will involve working primarily with Black Disabled Lambeth residents. You will understand and encounter the intersections between being Black and Disabled and the barriers to employment and be able to demonstrate creative and people-centred approaches to influencing change.

dasl’s success comes from dedicated work of our skilled staff, many of whom are Disabled people. You will be valued for who you are in our supportive and friendly team. We pride ourselves on the support we offer staff.  We work flexibly between home and office. Our office in Brixton is accessible.

We highly recommend contacting us to learn more about this exciting role. We can offer a 1:1 informal meeting via phone or video call.

We’re an award-winning charity that runs local learning centres in the heart of communities where the young  people we support live. Our centres provide an innovative education programme which includes practical learning support and motivational and confidence-building activities for children and young people aged 7-18. Our aim is to inspire students from the least advantaged neighbourhoods to broaden their horizons and achieve their full potential. As the UK’s leading university access organisation, our staff team is helping thousands of young people each year. We have forty-one centres and extension projects across England and Scotland, with ambitious plans to scale-up our provision further over the coming years.

We are looking for a high-calibre candidate to take up a fixed-term, maternity cover role as Centre Leader at our IntoUniversity centre in Brixton. You will have responsibility for running your IntoUniversity centre, including managing your team, planning and delivering the programme, liaising with external stakeholders and meeting IntoUniversity’s targets for delivery. A substantial element of this role is delivering our education programme to children and young people aged 7-18, so you will need to have a genuine passion and enthusiasm for working with young people, including leading a class of 30 from the front, working with small teams of children and providing one-to-one support.

As a charity with social mobility as its core objective, IntoUniversity is wholly committed to equality of opportunity. We work with children and young people from a diverse range of backgrounds, and we believe that our staff team should be similarly diverse and representative.

The more inclusive we are, the better our work will be,and we recognise that we have much more to do in this regard. We are committed to building a culture where students, staff and volunteers are valued for the unique people they are. We therefore encourage applications from candidates from as wide a range as possible of ethnic, cultural and social  backgrounds. In particular, we actively and warmly welcome applications from Black, Asian and minority ethnic candidates, male candidates and candidates with a disability as they are currently under-represented within IntoUniversity. 

If you believe that all young people deserve the chance to develop their talents regardless of their background and want to play a part in helping them succeed, then we would be delighted to hear from you. 

Contract:
Full-time, fixed-term until April 2025

Start date:
As soon as possible, to be agreed with the candidate.

Working Hours:
Monday: 9:30am – 6:00pm
Tuesday: 9am – 5:30pm
Wednesday: 9am – 5:30pm
Thursday: 9:30am – 6:00pm
Friday: 9am – 5:30pm
(Some additional weekend &
unsocial hours will be required)

Salary:
£36,000 per annum (inclusive of £2,200 London contribution). This will rise to £38,100 (inclusive of £2,600 London contribution) from 1st September 2024.

Location:
IntoUniversity Brixton
27 Streatham Place
Streatham Hill
London
SW2 4QQ

Annual Leave:
33 days (inc bank & public holidays)
+ additional 2 closure days in December
+ additional length of service entitlement
(one day per year of service, up to 5 days)

Staff Benefits:
– Employer pension contributions of 6% (and up to 8% after
two years)
– Employee Assistance Programme
– Life Assurance
– Staff in FOCUS – rewards, competitions and prizes across
the year
– Interest-free new starter loans of up to £1,000
– Year round ‘early finish’ Fridays at 4.30pm
– Summer working hours
– Cycle to Work Scheme
– Corporate eyecare scheme

The Pelham is a local Christian charity that enriches lives in real and diverse ways for our community in Sidley, Bexhill. The Pelham aims to benefit the community through our charitable activities & projects, and effective partnership working.

This exciting opportunity to join a dynamic and vibrant local charity also represents a growing youth work provision, which has been developing over the last 5 years with an engaged group of local young people and strong links to local schools, community groups and churches. We are looking for a visionary and passionate youth worker to build on what has worked well to date and establish new opportunities and activities for local young people to benefit from. We are passionate about seeing local people’s lives lived to the full and reaching their potential in a supportive environment.

Following the opening of the basement in September 2023, The Pelham has a designated space for children and young people to call their own. In our current work as a Community Hub, we have over 60 partner organisations and over 400 people a week coming through the doors, and our vision is to see the range of activities and partners be replicated for local youth.

As well as leading the youth work, this postholder will join part of The Pelham’s project leadership team alongside the other four core projects:

· Our volunteer-run Coffee Lounge is open 5 days a week, providing a safe and warm space in the community to over 150 customers each week.

· The Pelham as a Community Hub welcomes over 400 people through our doors each week and hire our spaces out to over 60 different local organisations that use The Pelham as a base for their valuable assistance to help people in need locally. The range of organisations covers the voluntary, statutory and small business community to create a vibrant and dynamic space.

· RunningSpace is our suicide prevention project with a vision to champion life and beat suicide through walk2run groups. We currently run sessions in five locations, across East Sussex and Kent. We also host suicide prevention training too on a regular basis.

· The Pelham Counselling Service offers individual and group work therapy sessions with its team of 9 counsellors. It offers bursaries and a flexible service to best meet the needs of local people.

In joining the team, collaborative working will be at the heart of the development of the youth work, including group therapy sessions for young people, suicide prevention work and volunteering and employability pathways.

As a charity and team our core values are to be:

· Welcoming- We welcome everyone in with love and respect

· Relational- We build strong and trusted connections within our community

· Generous- We choose to be generous as we look to bless people we meet

· Authentic - We aim to have integrity, openness and compassion in all we do

· Ambitious - We create sustainable and transformational opportunities that impact people for good.

The current outworking of the role, fulfilled in 12 hours a week, includes:

· Running an after-school youth club for secondary school aged children on a Tuesday evening, supported by a team of volunteers. Currently, 30 young people on average attend.

· Working within the local secondary school’s pastoral care team on Monday and Tuesday lunchtimes

· Development of activities for The Basement, which is the designated space for children and young people at The Pelham. This space was opened in September 2023 following an extensive capital redevelopment.

· Providing a range of activities and events in the school holidays.

The hours for this job are 30 hours per week. There is an openness to job sharing and also extending the role to full time hours. If these elements are of interest do reach out for an initial conversation and do apply)

Main Purpose of the Role:

The Youth Worker will take the leadership role in the development of Youth work from The Pelham, as part of its charitable work and community service, working under the guidance of the CEO and as part of the Project Leadership team.

The role will include having vision to develop relevant and appealing opportunities in Bexhill for young people, working together with local partners, including schools and voluntary organisations. This will include innovative options outside of our current scope of work, which may include wellbeing activities, studying support, home education, group work therapy and more.

There will also be administrative responsibilities specific to this role, including safeguarding and risk assessing all activities and events as well as the young people that you will be working with.

The role will also involve hosting a range of regular session specifically for young people, as well as empowering and encouraging young people, in line with the vision and values of The Pelham as a charity.

Key Tasks:

1. To create a safe environment for young people to be at The Pelham, including all necessary safeguarding requirements and good practice.

2. To run youth activities at The Pelham on a weekly basis in term time, including but not limited to:

1. After school sessions

2. Evening sessions

3. Daytime sessions for home educated or de-schooled students

4. School holiday activities

3. To provide consistent and appropriate input into the lives of local young people living in our community, giving them purpose, value and significance.

4. To develop partnerships specifically focused on the usage of the basement during the daytime. This is focused around exploring connections with home educated students, and those outside of mainstream education.

5. To establish key links with existing youth provision in the town, alongside the schools, voluntary groups and faith groups.

6. To work alongside The Pelham Counselling Service to promote and support the wellbeing of young people, including through the use of group workshops.

7. To support a volunteer team to support in hosting youth activities, all with the appropriate DBS checks and training.

8. To work alongside the pastoral care team at Bexhill Academy to provide support to students during lunchtime(s) in the school week.

9. To explore and respond to the local need for young people, including helping to mitigate anti-social behaviour in Sidley with increased interaction and trust building. This will include working with local partners including Heart of Sidley, Rother Safety Partnership and Sussex Police.

10.  This will also extend into local connections in Sidley, Pebsham, Chantry and Bexhill Town Centre in providing opportunities for children and young people and their families, as well as other youth focused organisations.

It is also possible to arrange a conversation with Ollie Jeffs, CEO, to discuss the role further including the flexibility of a job share or if a candidate is seeking full time hours.

Are you an experienced employment adviser?

Who has provided employment support to a diverse caseload of customers?

Have you delivered employability training?

And enabled customers to gain meaningful employment, training or volunteering outcomes?

Do you have outreach experience, promoting services to harder to reach groups?

Fixed term for 6 months (Maternity Cover) – 35 hours per week

The role will be based at Scope's Cardiff office (CF11 9AU) but travel will be expected in Cardiff and the surrounding areas.

We are offering a hybrid model of delivery so working from home for part of your week is available.

A copy of the job description and advert is available in Welsh, on request.

About the Role

We are looking to recruit a full-time adviser to join our Working on Wellbeing Employment team. You will empower our customers to find volunteering, education, training, or work. This could be in group training, either in person or online or in one-to-one sessions.

You will also market our services to potential referral partners and employers.

Travel to meet with our customers or stakeholders across your local area is part of this role. This area includes Cardiff, Merthyr, and Rhondda Cynon Taf. You may travel outside of these areas to work with Working on Wellbeing’s wider teams.

We are offering a hybrid model of delivery so working from home for part of your week is available.

You would be based at our Cardiff office.

Working on Wellbeing is funded by the Welsh Government.

About You

• You will have experience of advising customers with their journey towards employment.
• You will show that you are passionate about improving disabled people's lives.
• Have excellent diary and time management skills. Through this you will be able to be effective in the management of a caseload.
• Be dynamic, results-focussed, and comfortable working to targets.
• Have a track record of achieving outcomes online and in face-to-face meetings.
• You will have the confidence to deliver sessions to our customers. This will be both in groups and one-to-one.You will be comfortable in both an online and in a face-to-face environment.
• Have excellent verbal and written communication skills and be able to provide advice in a meaningful, appropriate, and supportive manner.
• You will be flexible and willing to provide support across our services if required.
• Being a fluent Welsh speaker is desirable.
• A qualification in Information Advice and Guidance is desirable.

Please make sure you explain in your application, with examples, how you can meet these important skills.

We ask you to show an appreciation of Scope’s values and our ambition of everyday equality for disabled people. 

Our values are being pioneering, courageous, connected, open and fair

By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.

Equality, diversity and inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect, and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

• 27 days holiday plus Bank Holidays
• Flexible, hybrid and remote working options
• Pay progression at 6 months and 2 years
• Company pension
• Excellent training and career development
• Strong colleague networks across disability, race and LGBTQ+
• Discounted gym membership, cycle to work scheme and much more.

How to apply

If you want to become a Disability Gamechanger, we'd love to hear from you.

Click the apply button to create an account and complete your application form.

Please note applications will be reviewed on a rolling basis, and interviews may take place and an appointment be made before the closing date. Early applications are therefore encouraged.

Hours: Part-time, 3 days per week (8 hours within the hours of 9 am to 6 pm with 1 hour’s lunch break) + one day of weekend support hub per month

Working days: Wednesdays, Thursdays and Fridays (and one weekend day a month)

Reporting to: CEO & Team Manager

Location: Mostly office-based with once-a-month offsite location (office, occasional home and offsite) Office is based in the City of London near Bank station

Salary: £18,000 per annum for 3 days a week (Pro-rata of £30k)

*Overtime is compensated either by pay or time off in lieu 

Holiday: Pro-rata of 30 days a year excluding bank holidays plus holiday office closure (before New Year’s holidays) and 1 day of annual mental health leave

Contract: 18 months temporary contract, 6 months probationary period

Start date: 1st July 2024 (Notice period will be considered with those who have notice periods) The first round of interviews will be scheduled for the week of 5th June 2024.

Occupational Requirement: The Vavengers is an equal opportunities employer. In line with legal requirements and the nature of the work required for this role, we are seeking women-only applications as an occupational requirement under Schedule 9 Part 1 of the Equality Act 2010.

The Vavengers is a proud Living Wage Employer, Certified Halo Workplace and member of the Sunflower Network for Hidden Disabilities, also member of Employers' Initiative on Domestic Abuse. 

We are The Vavengers. We listen, we support and we take action. We educate, collaborate, aid and empower. We are a survivor, migrant and female-led organisation, standing with and for every woman affected by Female Genital Mutilation/Cutting (FGM/C) and all other forms of Violence Against Women and Girls (VAWG) - let’s help end it together.

Key Responsibilities

Community mobilisation, organisation, fundraising, case management, survivor support

Overall Responsibilities

• Facilitate educational and direct support programs, through data-driven research and community engagement

• Create a stable foundation for projects, events, and development

• Organise, run and develop The Vavengers award-winning support & wellness hubs for women and girls

• Manage referral process connecting women and girls with other organisations and local authorities

• Develop bids and secure grants to cover core and project costs

• Manage the nationwide expansion of the support hub model 

• Build and maintain partnerships with aligned stakeholders

• Lead and improve community projects through concept development, fundraising and relationship management

• Support the C-suite with business development in line with the business plan

• Support the wider team on events & campaign management 

Day-to-day tasks

• Organise, run and report on support & wellness hubs for women and girls, and be the face of the support hub programme 

• Support the community through referrals to local authorities and partner organisations on housing, immigration, food security and access to other essential services. Following up and communicating with beneficiaries throughout the process 

• Identify and eliminate safeguarding risks

• Identify need gaps within communities and fulfil crisis and emergency management plans, help prepare the organisation for unexpected urgent response work

• Amplify the voice of the communities we support 

• Identify and highlight the ongoing issues faced by the women and girls we support with the team and external stakeholders

• Organise and manage programme facilitators and role-related volunteers

• Map out fundraising opportunities and secure funding through written grant applications and manage funding processes from start to end including mid and end-journey reports 

• Develop and maintain the existing community ambassadorship programme by listening to community needs and helping to implement solutions

• Maintain strong relationships. Including with Community Ambassadors, Wellness Ambassadors, programme facilitators, existing or potential partners and funders, and be a reliable point of contact for seamless communication

• Expand community engagement through offsite outreach and partnerships with local councils, grassroots organisations, healthcare professionals, community leaders and sector partners (*The Vavengers works with over 150 partnerships across the UK)

• Work collaboratively to ensure that new programs align with the charity’s mission, vision and purpose

• Be an active advocate for The Vavengers mission and community

Additional Responsibilities

• Oversee governance activities of volunteers (volunteer contracts, reports and management)

• Managing DBS clearances and background checks for the required board, staff and volunteers and acting as one of the safeguarding officers of the organisation

• Assist with and contribute to offsite educational workshops where appropriate

• Organising the sourcing and delivery of essential items from partners

• Managing project budgets and an expense account

Desirable skills and attributes:

• Strong emotional intelligence

• Innovative thinking

• Fundraising and grant management

• Clear communication

• Process management & improvement

• Digital literacy

• Referral & case management

• Business development

• Solution-focused approach

• Data-driven

• Proactive

• Start-up development

• Project management

• Community leadership

• NGO financial literacy

• Trauma-informed

• Public speaking

• Workshop facilitation

• Understanding of NGO structures & processes

• Growth mindset

Essential software use: Salesforce, Google Workspace, Eventbrite, Adobe, Squarespace, Brevo, Survey Monkey 

*The Vavengers promotes the use of technology to reduce the pressure of administrative tasks and to make our work more efficient, there might be more digital developments as the organisation grows. 

Checks and training: Please note, that this role will be subject to a clear DBS check. The Vavengers will also provide mandatory training required by the role including Safeguarding for Children and Vulnerable Adults Level 3, Gender-Based Violence training, language and terminology and necessary software training.

In return for your dedication, The Vavengers will offer you

• In-house and external mentoring & meaningful career development opportunities

• The opportunity to work on ending Gender-Based Violence and creating a just society

• Inclusive, bold and creative culture

• The opportunity to be part of a start-up development

• Flexible working opportunities

• Pro-rata 30 days of annual leave (excluding bank holidays), plus holiday closures and mental health day

• A prestigious headquarters near the Bank station

• Employee counselling programme and other well-being perks

By submitting an application to The Vavengers, you agree to the terms of our Privacy Policy and for The Vavengers to use your personal data for the purposes of processing your job application.

If you have any questions or would like to learn more about this role please get in touch with us,

Main purpose of job: To work in the Navigator team supporting individuals who have or are experiencing sexual violence and or sexual abuse. As a first contact worker, you will act as a gateway to both specialist counselling and advocacy services and additional specialist support services in Essex. You will use your considerable experience to provide a high-quality telephone information and support service.

The support you deliver will help individuals on their pathway to wellbeing, recovery, and social inclusion through building trusting and collaborative relationships. You will guide users to make informed decisions about their own wellbeing, maximising their independence and engaging in appropriate community or clinical resources/interventions.

You will work within a team of first contact navigators under the supervision of a service lead. You will be highly motivated and dedicated, have strong communication, interpersonal and negotiation skills with the ability to work under minimal supervision.

Start date:As soon as possible (subject to Enhanced DBS Check and satisfactory references).

Salary:£24,496 - £26,845 per annum.

Contract: This contract is until 31st March 2026, with the potential to extend if funding is continued.

Hours: 35 hours per week.  

Place of work: CARA premises in Colchester and some remote home working if a suitable environment is available.  Some travel to other locations in Essex may be required, particularly during the induction period.

Holiday: 25 days per year, plus additional closure days between Christmas and New Year.

To apply: Please complete the application form, which can be downloaded from our website, explaining how your skills and experience relate to the person specification.

Application deadline:  Tuesday 11th June 2024, 10am

Interviews:  Tuesday 18th June 2024

Start date: Immediate, subject to receipt of satisfactory references and enhanced DBS check.

Mandatory Training Dates: To be confirmed.

This post is restricted to women applicants under the Equality Act 2010, Schedule 9, Part 1

Job Description

The First Contact Navigators play a central role in the CARA team, ensuring that our service users and other agencies receive a high-quality service from the moment of first contact. You will work as part of a wider team of First Contact Navigators across Esse and the post liaises with clients, the CARA team and external agencies, providing advice, support and information.

The First Contact Navigator will engage with individuals who are experiencing, or who have experienced, sexual violence and or sexual abuse who require information, signposting and short-term support.  You will be the first contact and conduct first meetings, managing your own caseload and co-ordinating personalised support for individuals on their pathway to wellbeing. You will have strong communication, interpersonal and negotiation skills with the ability to work under minimal supervision. You will support people who use CARA services to make informed decisions about their wellbeing, maximising their independence and engaging in appropriate community or clinical resources. You will work collaboratively with service users, the CARA team and other professional agencies to navigate and coordinate services.  

The main responsibilities of the post are:

· To act as a first point of contact for new referrals and enquiries, providing information, emotional support, advice and signposting.

· To complete first contact calls and assessments with clients over the telephone.

· To ensure information about new referrals/enquiries is accurately recorded on CARA’s database in real time.

· To work collaboratively and build trust with service users, agencies, personal and professional support networks to collate relevant information to effect individualised support requirements.

· To assess and engage service users not currently engaged in appropriate specialist sexual violence services.

· To seek and respond to referrals from a variety of internal and external sources.

· To assist survivors and relatives/supporters of survivors in understanding the range of resources and services available to them.

· To support service users to engage effectively with appropriate services to meet their individual needs and aspirations.

· To work as a link between clients, CARA staff and external agencies, ensuring appropriate information is passed on.

· To work closely with the Essex-wide team of First Contact Navigators and Information and Referral Coordinators to ensure effective referral processes across Essex.

· To act as a point of contact for external agencies making referrals to CARA, answering queries about our referral process.

· To cover the enquiry line and the office phone and deal with enquiries as required.

· To pro-actively promote CARA’s services to external agencies, ensuring they are aware of our referral procedures.

· To contribute to development of promotional information, to ensure information about the referral process is clear and accessible.

· To attend regular team meetings and to work with colleagues to further the objectives of CARA.

· To adhere in full to all CARA’s organisational policies and procedures, including safeguarding procedures.

· To report to the Service Development Manager, Head of Operations, CEO and Trustees as required, including the production of regular written reports.

· To be administratively self-servicing.

· To undertake any other related activities as required by the Head of Operations, CEO or the Chair of the Board of Trustees.

· To take on new client, office and administration responsibilities as CARA develops.

About CARA

CARA (Centre for Action on Rape and Abuse) works with victims and survivors of sexual violence and child sexual abuse, providing independent, specialist support and promoting and representing their rights and needs. 

CARA is a registered charity working with adults of all genders, young people and children from across mid and north Essex.  We have a head office in Colchester and outreach premises in Braintree, Chelmsford, Clacton-on-Sea, Great Dunmow and Harwich.  We also provide remote services.

CARA seeks to be an inclusive organisation that actively encourages, supports and values diversity amongst both our service-users and our workers.  We wish to create a culture in which discrimination, in all its forms, is recognised and addressed.

You can read more about CARA’s commitment to diversity and inclusion here. We encourage and welcome applications from candidates from diverse backgrounds.

About Synergy Essex

CARA is part of Synergy Essex – the Essex Rape and Sexual Abuse Partnership. We work closely with SERICC Rape and Sexual Abuse Specialist Service and Southend-on-Sea Rape Crisis (SOS Rape Crisis) to deliver the contract for the Office for the Police, Fire and Crime Commissioner for Essex for services for victims and survivors of sexual violence and child sexual abuse across Essex.

Role Purpose

RISE strives for a world where people can lead safe, purposeful lives as a result of better relationships within families and communities; where harmful behaviour is marginalised and fewer people are victims of crime. In order to create safe communities, RISE empowers people to break their cycle of harmful behaviour. RISE’s programmes challenge attitudes and facilitate long-lasting behaviour change and are driven by the belief that people can make better decisions, given the right support. RISE are specialists in designing and delivering evidence-based, transformative behaviour change courses within the criminal justice system and wider community.

With the main objectives of reducing re-offending and helping to protect the public, the RISE practitioner will deliver a range of interventions (individual and group), that RISE may design, commission or be commissioned to deliver in the future in the community.

Avon and Somerset Police has commissioned us to deliver ‘Chance to Change’, a new informal out of court resolution (OOCR) Deferred Prosecution for 18–24-year-olds in Avon and Somerset. The Support Worker is key to the successful delivery of the Deferred Prosecution Scheme, and will manage cases from the point of referral, tracking progress and compliance. The Support Worker will act as a single point of contact to secure the offender’s engagement, working alongside other partners to address the offender’s needs, with the aim of eliciting behaviour change and reducing reoffending.

Key Accountabilities

Delivery:

• Manage cases with a range of complex needs and behaviours.
• Deliver a range of short interventions which include group work, one to ones, embedding a multi-agency approach in Avon and Somerset.
• Undertake holistic assessments that identify risk and protective factors, and develop bespoke support plans.  
• Work collaboratively with the Chance to Change partnership, including attendance at multi-agency meetings where required.
• Track service user’s progress and compliance against their individual Support Plan, reporting back to the ASCEND team.
• Adhere to relevant group work programme manuals and deliver programme sessions to ensure the integrity of programme delivery, which is overseen by the Team Leader.
• Apply specialised materials to support delivery to consider diverse needs, working proactively to provide a non-discriminatory service.
• Be responsible and accountable for working with Team Leader to ensure risk is reviewed on a weekly basis.
• Use motivational interviewing techniques and strength-based approaches in building a range of therapeutic skills to engage with offenders to address their behaviour.
• Encourage and facilitate learning with participants on a group, including proactively working to elicit behavioural change and acceptance of their behaviour.
• Work closely with other professionals to ensure appropriate steps are taken to protect where there is an imminent risk to another person. Apply RISE’s escalation procedures.
• Be personally accountable for the completion of the initial needs assessment, support plans, and end of intervention reports, and ensure they are to a high standard.
• Ensure effective planning for the delivery of each intervention in advance of the session.
• Participate in and pass the necessary training to be able to deliver all interventions.
• Assist or lead on the delivery of training courses.

Out of Court Resolution (OOCR) courses:

• Deliver a range of OOCR short courses online and in person.
• Ensure delivery is in accordance with the RISE OOCR course manuals and process mapping.
• Adhere to course manual sessions and materials and ensure the integrity of programme delivery is always maintained, overseen by the Team Leader.
• Apply specialised materials to support your delivery to racialised and marginalised groups and adjust materials according to meet neuro-diversity needs, agreed by the Team leader.
• Use motivational interviewing techniques and strength-based approaches in building a range of therapeutic skills to engage with service users online and in person.
• Encourage and facilitate learning with participants online using variety of techniques like break-out, noticeboard etc.

Recording and administrative tasks:

• Ensure timely and accurate recording of all relevant data (needs assessment support plan compliance, attendance, feedback, mid-way and end of intervention reports) using systems provided and in line with performance standards.
• Ensure regular contact with the ASCEND team, recording and reporting back offender compliance.
• Maintain an accurate audit trail of all relevant communication with partner organisations involved.

Delivery:

• Manage cases with a range of complex needs and behaviours.
• Deliver a range of short interventions which include group work, one to ones, embedding a multi-agency approach in Avon and Somerset.
• Undertake holistic assessments that identify risk and protective factors, and develop bespoke support plans.  
• Work collaboratively with the Chance to Change partnership, including attendance at multi-agency meetings where required.
• Track service user’s progress and compliance against their individual Support Plan, reporting back to the ASCEND team.
• Adhere to relevant group work programme manuals and deliver programme sessions to ensure the integrity of programme delivery, which is overseen by the Team Leader.
• Apply specialised materials to support delivery to consider diverse needs, working proactively to provide a non-discriminatory service.
• Be responsible and accountable for working with Team Leader to ensure risk is reviewed on a weekly basis.
• Use motivational interviewing techniques and strength-based approaches in building a range of therapeutic skills to engage with offenders to address their behaviour.
• Encourage and facilitate learning with participants on a group, including proactively working to elicit behavioural change and acceptance of their behaviour.
• Work closely with other professionals to ensure appropriate steps are taken to protect where there is an imminent risk to another person. Apply RISE’s escalation procedures.
• Be personally accountable for the completion of the initial needs assessment, support plans, and end of intervention reports, and ensure they are to a high standard.
• Ensure effective planning for the delivery of each intervention in advance of the session.
• Participate in and pass the necessary training to be able to deliver all interventions.
• Assist or lead on the delivery of training courses.

General tasks:

• Develop excellent relationships with customers and respond positively to their needs.
• Be a strong advocate for RISE interventions, representing RISE and its interventions at key stakeholder events.
• Attend Clinical Consultancy to support safe practice and develop resilience during the delivery of demanding work as directed by the Team Leader.

Confidentiality and Information Security

• Adhere to the Data Protection and Freedom of Information Acts and comply with the terms of RISE’s Privacy, IT and Data protection policies, and that of our partners where relevant.
• Comply with security measures in accordance with RISE policies and our partner’s E-mail and Internet use.

Safeguarding Children and Vulnerable Adults

RISE is committed to keeping children and vulnerable adults safe. Post holders with direct offender contact are responsible for promoting and safeguarding the welfare of children and vulnerable adults they come into contact with. Post holders not in direct offender contact have a general responsibility for safeguarding children and vulnerable adults in the course of their daily duties and for ensuring that they are aware of the specific duties relating to their role.

Other duties

• Undertake other duties as may be required which are commensurate with the grade and nature of the post.
• Cover for other posts as appropriate, and willingness to be trained in new interventions.

Knowledge, Skills, Abilities and Experience

Essential

• Effective interpersonal skills and communication skills in person and online
• Minimum 1-year experience working with hard-to-reach individuals.
• Ability to effectively undertake risk assessments.
• Ability to write high quality reports.
• Understanding of offending behaviours, needs and issues, particularly for young adults.
• Experience of delivering domestic abuse and/or trauma interventions or case work.
• Good understanding of race and equality issues and impact on communities.
• Experience and knowledge of multi-agency liaison risk management.
• Experience of working with both Families, Children and Service Users.
• Ability to motivate and engage a difficult client group while undertaking interventions. This may be as part of one to one basis or group work.
• Openness to new ideas and ways of working.
• Ability to relate positively and empathetically but without collusion.
• Ability to appropriately challenge negatives attitudes, thinking and behaviours.
• Willingness to learn and develop from feedback about performance.
• Experience of effective team working.
• Ability and willingness to use new technology.
• An Enhanced DBS Check is required for this role.

Desirable

• Ability to develop new interventions.
• A relevant qualification, e.g social work, probation studies or cognitive behaviour therapy or family therapy.

Corporate responsibilities

Vision: Work towards our vision of transforming lives through innovative rehabilitation solutions

Values

Demonstrates our values every day, in relation to:

• People
• Change
• Innovation
• Diversity
• Excellence
• Evidence-led
• Collaboration
• Social impact

Strategic Objectives

Promoting equality, diversity and rights

• Promote RISE’s Equality Policy and Code of Conduct and carry out duties and responsibilities with due regard to these polices at all times.
• Promote anti-discriminatory practice in ways that are consistent with professional legislative frameworks and RISE policies.
• Embed considerations around diversity and inclusion into RISE’s engagement with customers and stakeholders.  
• Ongoing review of marketing and communications strategies aimed at staff, customers and stakeholders in order to ensure they reflect the needs and interests of different groups in society.

Health and Safety

Undertake health and safety responsibilities specific to the post and be accountable for health and safety matters in accordance with RISE and commissioner’s policies.

Code of Conduct

Always abides by RISE’s Code of Conduct.

Value for Money

Considers issues of Value for Money in all aspects of their work, always striving to realise and demonstrate cost-effectiveness, sustainability and social impact.