Support service manager jobs

About Mesothelioma UK

Mesothelioma UK is a national charity dedicated to supporting anyone affected by mesothelioma, a rare and aggressive form of cancer caused primarily by asbestos exposure. Our mission is to help people live better and longer, champion equitable access to improved treatments, advance research, and amplify the voices of those living with mesothelioma. We are proud to provide specialist nursing, information, research, and advocacy services across the UK.

The Opportunity

As our founder and current CEO steps down, we are seeking a visionary and values-driven Chief Executive to lead Mesothelioma UK into its next chapter. This is a pivotal moment for the charity, offering the chance to build on our strong foundations and drive forward our ambitious strategy to improve outcomes for all those affected by mesothelioma.

About the Role

Reporting to the Board of Trustees, the Chief Executive will:

• Inspire and lead a high-performing team, including our unique NHS-based nursing network.
• Develop and deliver organisational strategy and operational plans.
• Ensure robust financial management and income generation.
• Build strong relationships with stakeholders including the NHS, donors, partners, and research teams.
• Act as an ambassador for the charity, raising our national and international profile.
• Uphold our commitment to equity, diversity, and inclusion.

About You

We are looking for an exceptional leader who brings:

• Proven experience at CEO, Director, or equivalent senior level in a non-profit or health sector environment.
• A track record in leadership, strategic planning, financial management, governance and fundraising.
• Strong people management and stakeholder engagement skills.
• Passion for our mission and values, with high ethical standards and integrity.
• The ability to inspire, motivate, and unite staff, volunteers, and partners.

What We Offer

• Salary circa £75,000 (negotiable, dependent on experience)
• 10% employer pension contribution
• Health Cash Plan & Employee Assistance Programme
• Flexible working arrangements
• The chance to make a profound difference to people’s lives

Join us at The Tanera Project, a pioneering Scottish charity launching in 2026 with a mission to build resilience among public service professionals through world-class respite breaks, volunteering opportunities, and initiatives that champion rural regeneration and environmental restoration.

We are seeking a proactive HSEQ Deputy Lead to support the delivery of our Health, Safety, Environment, and Quality programme. This is a hands-on role in a unique setting, ideal for someone passionate about safety, sustainability, and working in dynamic environments.

About the Role

The HSEQ Deputy Lead works closely with the HSEQ Lead to ensure compliance, promote safe working practices, and maintain a positive safety culture across the island. You’ll carry out inspections, assist with investigations, deliver training, and help embed HSEQ standards into daily operations.

Core Responsibilities to include but not be limited to:

• Support the HSEQ Lead in delivering the island’s HSEQ programme.
• Conduct routine inspections, checks, and audits; escalate issues as needed.
• Maintain policies, procedures, risk assessments, and safety documentation.
• Assist with incident investigations and follow-up actions.
• Deliver inductions, toolbox talks, and support training across teams.
• Coordinate compliance tasks such as checks, testing schedules, and statutory records.
• Support waste management strategy and emergency preparedness drills.
• Act as a visible presence across the island, encouraging safe behaviours and early reporting.
• Deputise for the HSEQ Lead when required.

Person Specification

Essential Skills & Experience

• Good understanding of health and safety principles and willingness to develop technical knowledge.
• Experience in operational, maintenance, marine, outdoor, or similar practical environments.
• Strong organisational skills and confidence handling documentation.
• Clear communicator, able to engage teams and promote safe practices.
• Attention to detail and methodical approach.
• Comfortable working hands-on across multiple sites.
• Strong IT skills (Microsoft Office Suite, PDF tools) with ability to maintain accurate electronic records.

 Desirable Skills and Qualifications

• IOSH Managing Safely or equivalent (or willingness to train).
• Experience in audits, inspections, or compliance tasks.
• Incident reporting or basic investigation experience.
• Interest in environmental work, biodiversity, or sustainability.
• Background in estates, maintenance, marine operations, or hospitality.
• Experience delivering training sessions and adapting content for diverse audiences.

Why Join Us?
This is a fantastic opportunity to play a key role in ensuring operational efficiency across our mainland and island sites. We offer a competitive salary range, a supportive team environment, and opportunities for growth.

Salary and Benefits:

• £47,500 – £52,000 per annum
• Company Pension Scheme
• Employee healthcare scheme
• Training and Development opportunities
• Generous annual leave entitlement
• Discretionary annual bonus
• Staff Accommodation Available
• Flexible Shift Patterns may be available

Head of Fundraising (Philanthropy and Partnerships)

King George & Queen’s Hospitals Charity

King George & Queen’s Hospitals Charity is entering a pivotal new chapter as it becomes an independent NHS charity, with a clear three-year strategic plan and ambitious plans to grow its impact and income.

Reporting to the Chief Executive, the Head of Fundraising (Philanthropy and Partnerships) is a senior, hands-on role responsible for developing high-value fundraising to complement the Charity’s successful community fundraising and events programme. The role will lead the growth of philanthropy, corporate partnerships, and trust income, working closely with Trustees, NHS colleagues, and the fundraising team.

A major appeal is being explored to support the £35m planned development of a new A&E department at Queen’s Hospital. A transformational project with the potential to attract significant philanthropic support. 

This is a rare opportunity to shape and grow a high-value fundraising portfolio at a formative moment, helping secure transformational investment in hospital care for local communities.

*This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. TAKE OUT IF NOT FEMALE ONLY

Stop Domestic Abuse is a trauma informed organisation; the work we do to support those effected by domestic abuse may be triggering for those with past trauma. Please only apply if you are living free from abuse. If you’d like to talk to us about this, please get in touch.

Location: Havant 

Salary: £36,547 - £39,372 FTE 

Hours per week: 20 - 25 hours per week over 3-4 days

Contract Type: Fixed Term Contract for 6 Months

Reference Number: STOPDA815

Main Purpose and Scope of the Job:

upporting the Head of People with the provision of consistent and reliable Human Resources support in relation to policies and practices and with the practical application of employment law.

Providing coaching and support to line managers in relation to all aspects of early or informal employee relations.

Actively providing guidance to staff and managers through employee relation processes seeking early resolutions and restorative conversations in the first instance. Actively take the lead on formal employee relation case work such as disciplinaries, probations, performance management, capability, absence management, grievances, suspensions, investigations and present at hearings.

Develop Line managers through training, workshops, and proactive strategies.

Overseeing the HR Advisor’s workload to ensure accuracy and completion and actively support with individual growth by providing opportunities for development.  Provide administrative support to cover team absences.

Reporting and monitoring sickness/absence levels, advising line managers to ensure a consistent approach is taken to reduce absenteeism.  Oversee all Stage 1,2 and 3 absence meetings.

What We Offer:

Time off and Flexibility:

- 25 days’ annual leave plus bank holidays (Increasing with service)

- Birthday day off

- Child’s first day of school off

- Option to purchase up to 10 additional days’ leave per year

- Flexible and hybrid working

- Protected time of up to one hour each month

Family-Friendly Benefits:

- Enhanced Maternity, Paternity, Shared Parental and Adoption leave

- IVF Leave

Health and Wellbeing:

- Westfield Health Healthcare Cashback Plan (after probation)

- Westfield Health Personal Health Insurance (after 2 years’ service)

- Employee Assistance Programme

- Eye care vouchers

- Cycle to Work Scheme

About Stop Domestic Abuse:

Stop Domestic Abuse is a proud women-led organisation supporting victims and survivors of domestic violence and abuse across Portsmouth and Hampshire. Our vision is a world without domestic abuse, and we work to ensure that it’s ‘everyone’s business.’

We provide refuge and community-based support, delivering in a trauma-informed way for adults, children and young people, tailored to individual needs. Our 19 refuges offer safe, welcoming homes, and across our services we provide one-to-one support and group activities to help improve their safety and to meet others with similar experiences. We support children process their experiences and help regain a sense of safety.

Our UP2U programmes support those seeking to change abusive behaviours, and we also offer specialist support for victims of stalking. We also deliver training to professionals, including the hair and beauty industry, to recognise domestic abuse and connect people to specialist support services.

Our Values:

Equality, Openness, Honesty, Respect for individual dignity and diversity, Empowering women and children, and Care and Compassion – are at the heart of everything we do. By committing to these values, we aim to significantly improve the lives of those we support and work towards our vision of a world without domestic abuse.

We are recruiting for a Technology-Facilitated Abuse Project Manager to join our team in London; the scope on this job involves….

Job Title: Technology-Facilitated Abuse Project Manager

Location: Homeworking with the requirement to occasionally attend our Head Office (Vauxhall)
Salary: £43,627.32 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement) 
Contract type: Full-time, Permanent

Hours: 37.5

We are recruiting for a Technology Abuse Project Manager to support our service in responding to, and raising awareness of, the growing threat of technology-facilitated abuse. The role sits at the heart of our work, helping ensure our services remain informed and effective in a rapidly changing digital landscape. 

Working closely with the Heads of Services, the post holder will implement our strategic approach to technology abuse, staying curious about emerging technologies and adapting our responses as new risks and opportunities arise. 

The role involves managing a small specalist team, supporting teams to design, evaulate and deliver on projects.

This is an opportunity to make a real difference by tackling technology-facilitated abuse and helping shape how services respond to an evolving and urgent issue facing women and girls. An opportunity to work at strategic level, contributing towards the service development and influencing organisational responses to technological change. 

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing date: 9.00am on 21 January 2026

Interview date: 4 February 2026

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

The Community Connectors programme is an exciting partnership between Community Links, Aston Mansfield, Mind in Tower Hamlets, Newham and Redbridge, and the NHS East London Foundation Trust (ELFT).

Community Connectors work alongside ELFT under what is called the Mental Health Transformation Programme. The ethos of the programme is recovery focused, exploring needs through complexity (rather than diagnosis), a focus on a person’s strengths and assets, and on the wider determinants of health and wellbeing.

The role involves providing holistic support to people suffering from a serious mental illness or SMI. Service users will have a single or range of diagnosed conditions, will be known to ELFT and will therefore have a range of needs, including symptoms of anxiety or depression, or have a diagnosis of schizophrenia. Specifically, the Community Connector will work with multi-disciplinary teams (MDTs) who sit within primary care networks or PCNs (clusters of GP practices) across Newham, and will support people in accessing appropriate local services, embodying a true example of wrap around support.

Above all, the Community Connector will be a strong networker who is able to engage multiple stakeholders for the betterment of service user welfare and outcomes.

Qualifications

Essential competencies

• University degree and/or personal specification
• Local knowledge of services, provisions, and issues faced by people suffering from mental health
• Experience working with stakeholders and partnerships.
• A commitment in implementing the mission and values of Aston-Mansfield
• Any other duties deemed relevant to your role. 

At TLG, we’re on a bold, pioneering journey towards 2030 - reshaping how we think, plan and operate so we can deliver our ten-year vision with agility and impact. Rooted in our conviction to see “Fulness of life for every child, no matter what struggles they face,” and mission to pioneer unique and relevant approaches for churches everywhere, we see technology as the accelerator that will turn vision into reality.

This is an exciting time to join the team. In response to the growing mental and emotional health needs of children and young people, TLG is exploring two major initiatives: Therapeutic Hubs in churches and schools, and a UK-wide Coaching Network that equips ministry leaders to work therapeutically with children and young people. Together, these initiatives strengthen the local church’s ability to connect with children and families and extend the reach of compassionate, evidence-informed support.

To make this possible, efficiencies and innovation must be at the forefront of how we work - streamlining processes, embedding digital solutions, and leveraging technology to unlock capacity and accelerate change. From utilising AI to build cross-team efficiencies, to rethinking operational models and championing a culture of continuous improvement, we’re committed to working smarter and more creatively to maximise our impact.

As Digital Solutions Manager you’ll shape the digital backbone that powers this mission - designing and delivering user-centred solutions across Dynamics 365, Power BI, and Power Automate, while overseeing data architecture and IT infrastructure. Anchoring a cloud-first, secure, privacy-conscious and data-informed approach, you’ll enable TLG to scale innovation across programmes and give our teams the tools to move fast with confidence.

If you’re a pioneer who loves collaborating across functions and turning complex needs into elegant, scalable tools that help churches connect with children and families, this is your invitation to accelerate TLG’s next chapter!

TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.

Hours: Part-time (0.8 FTE, 30 hours)

Closing Date: Sunday 1st February

Initial Interviews: Wednesday 4th / Thursday 5th February – Online

Final Interviews: Wednesday 11th February – at our National Support Centre in West Yorkshire

Are you an experienced professional with a passion for philanthropy and high-net-worth client management? Harris Hill are delighted to be working with a fantastic charity to recruit for the Senior Relationship Manager in order to manage a diverse portfolio of High-Net-Worth donors and Collective Fund accounts, overseeing the administration of their charitable giving.

You’ll apply your compliance and grant making expertise to support impactful philanthropy while working alongside a talented, entrepreneurial team. This role offers an exciting opportunity to influence wider organisational initiatives and grow your career in a fast paced, mission driven environment.

As a Senior Relationship Manager you will:

• Manage complex Donor Advised Fund and Collective Fund clients with a strong focus on client service.
• Handle financial administration, including bookkeeping, reconciliation, and payments.
• Ensure all activities comply with UK charity law and regulatory standards.
• Liaise effectively with clients, intermediaries, and third party providers.
• Support process improvements, team development, and external communications.
• Represent the organisation at events and networking opportunities.

To be successful, you must have experience:

• Significant experience in grant making and compliance within the charity sector.
• Proven track record in relationship management, ideally with HNW/UHNW clients.
• Exceptional communication and client stewardship skills.
• Strong organisational abilities and attention to detail.
• Proficient in Microsoft Office and comfortable handling sensitive data.
• Proactive, solution oriented, and able to thrive in a fast moving environment.

Salary: Starting salary £40,000+ bonus

Contract type:Full-time, permanent

Location- London, hybrid working

Closing date: On rolling basis

Interview: TBC

Recruitment process: Cv and Supporting Statement to

If this sounds like you, then please do get in touch ASAP!

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Contract: Fixed Term: Six Months

Hours: 21 per week

Location: London centre: Finsbury Park

Starting salary:  £31,111

Closing date: 16 January 2026

Expected date of interviews: 22 January 2026

Job ref: CS 42

Freedom from Torture is the Winner of the Overall Award for Excellence and the top prize for Campaigns and Advocacy at the 2023 Charity Awards.

We have an exciting opportunity for an Administrator to join our Legal Advice and Welfare Service.

Would you like to join our award-winning organisation?

About the role

The post holder will be responsible for developing and maintaining effective administrative systems and supporting the successful running of Freedom from Torture’s Legal Advice and Welfare Service.

The LAWs team has immigration and welfare advisors in Freedom from Torture’s London and Glasgow. Whilst this role is based in the London centre, the post-holder will provide support to LAWS advisors in both centres.

About you

You will have experience of working in an administrative role, and experience of developing and maintaining effective administrative systems. You will have excellent attention to detail and effectively proof-read reports, manage spreadsheets and collate and report on complex data. As well as effective communication skills, you will be proactive, organised and able to prioritise. An understanding of the issues affecting asylum seekers, refugees and/or survivors of torture, and experience in working in a legal, clinical or medical setting would be an advantage.

In return, we offer a competitive package, with a generous 30-day annual leave entitlement (pro-rata), and 6% employer pension contribution (minimum 1% employee contribution).

Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality.

Our policy is that all appointments will be at the start of the salary range but successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the salary range is £31,111 - £36,089.

To view the Job Description and Person Specification, please find the attached JD. 

Please note a CV and a cover letter addressing the job description and person specification of the role are mandatory to be considered for the position.

Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.

We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.

Freedom from Torture is committed to its responsibilities under safeguarding, and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory enhanced DBS/PVG disclosure, as well as a need for full employment history and up to date employment references.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.)

Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.

We reserve the right to close the vacancy early if we receive a high volume of applications.

No agencies please.

The role of Retail Development Manager is crucial to the income growth and audience reach of The Children’s Trust retail function. The postholder will be responsible for researching, developing and establishing new income streams to reach new audiences and drive footfall for a disperse network of charity shops, including establishing the online selling of donated and bought in (New) goods; management of online and digital selling platforms and associated stakeholders, ensuring that all compliance requirements are fulfilled.

The role will work collaboratively as part of the Retail Management Team to develop and deliver long-term growth plans to drive voluntary income growth and increase footfall and to lead on new business initiatives.

Role Requirements

• Research opportunities to recommend, test and rollout new online and digital selling platforms. Introduce associated systems and processes to achieve compliance.
• Working with the Retail Sales Manager, identify and source donated product lines and items for listing and selling through online and digital selling platforms. Share learnings to source quality stock to drive sales.
• Create a new online offer to complement and integrate within our existing retail portfolio of shops across Surrey, Sussex and Kent. Develop processes to manage online and digital selling: inventory, listing, pick, pack and despatch of online stock, including organising the logistics for deliveries to customers and collections to meet both shops and customer requirements.
• Manage the development and optimisation of online and digital selling platforms and make recommendations for rapid growth and new business proposals.
• Work with the Retail Sales Manager and Marketing and Communications team to create assets and content that can be used in store, online, through owned channels to maximise opportunities, sales promotions and seasonal changes across the chain of shops.
• Research and implement efficiencies in reducing waste disposal costs for shops estate including items no longer purchased through Rag merchants.
• Research and recommend new income streams for the sale of unsold donated items to mitigate low return through Rag merchants.
• Manage full compliance of the Children’s Trust online and digital selling platforms in line with all Health & Safety legislation, Fire safety, Trading Standards, Retail Gift Aid, GDPR, ThankQ CRM, Risk Assessments, Safeguarding and all other legal or statutory requirements.
• Develop and manage risk assessments and associated online selling policy protocols to prevent reputational damage to The Children’s Trust through digital and online trading activities.
• Manage key internal and external stakeholder relationships including supplier contracts, internal support teams, ensuring that efficient and compliant services are maintained.
• Working with Marketing and Communications and Supporter Care colleagues to ensure that the retail supporter journey is optimised and relationships are managed holistically.r

Interview Date: TBC

Terms and Conditions

Strictly no agencies, please.

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

Our client  is an independent charitable foundation based in the UK.

They are transitioning from being a grant making organisation, to one focused on redistributing their endowment based on the terms of those who work closest to communities. Their strategic intention is to create space to reimagine, test and demonstrate how wealth, capital and social justice can co-exist in service to all for life now, and for future generations.

Currently undergoing a significant period of refocus and transition, the Foundation is looking for an experienced Board Support Executive to offer comprehensive and wide ranging administrative and logistical support to the Board of Trustees and the leadership team. This part-time (3 or 4 days per week) role is offered on an 18 months fixed term contract with flexible hybrid working.

This will involve scheduling and minuting high level board and committee meetings, ensuring action points are accurately recorded and followed up. Supporting colleagues to deliver a coherent strategic approach to governance across the organisation, this role will ensure Trustees have all of the data, guidance and assurance they need to deliver on the transition strategy. Diary management, note taking, travel arrangements and working closely with colleagues to provide solutions and insight will all be essential aspects of this role.

The successful candidate will have considerable experience of having provided comprehensive Governance and Trustee-level administrative and logistical support either in the charity, grant-making or philanthropic sectors, or equally in education, membership or social investment arenas. Highly organised, efficient and clear-headed, this person will be a calm, methodical and resourceful addition to the team. Able to see the bigger picture and use their initiative to provide support and effective coordination to the leadership team and trustees, this role will be crucial to oiling the works of the organisation.

Empathetic, collaborative and people driven by nature, this person will be able to innovate, advise and problem solve from a people, process and strategic planning perspective. Intellectually curious with outstanding communication skills, this person will also have an appreciation of the work of the Foundation and the communities it seeks to serve, and be on board with its current journey of transition.

Our client  recognises that diversity is absolutely at the heart of its work, so actively encourages applications from people from marginalised communities and from people with lived experience of poverty and multiple disadvantage.

This role will be based at the Central London office and will have flexibility for home working.

Can you inspire and be inspired? Can you deliver great customer service? Are you looking for a chance to shine? We have fantastic opportunities for progression and development and the Freedom to nurture ideas and flair within a Framework of support to develop you.

At Barnardo's we believe in children, the funds we raise in store support the most vulnerable children and young people in the UK and now's your chance to play your part in this vital work. As well as maximising sales and profit in store you'll also ensure the very highest standards of presentation and customer services – your aim will be to make your store the best in town, for customers to visit and for your colleagues to work in.

You're an experienced people manager; you are creative and resourceful and can use this to generate customer, donor and colleague loyalty. You'll need to be well organised with great communication skills to lead your team of colleagues in store to maximise sales and profit and meet your stores targets.

In return you will work for one of the UK's largest charity retailers with benefits, including full training and development package, promotion prospects, pension and benefits.

Generating the money we need to make children's lives better is a truly fulfilling role so if you'd like to use your talent to make a positive difference then we would love to hear from you!

The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.

* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.

Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

About Barnardo's

At Barnardo's we believe in children – no matter who they are, what they have done or what they have been through. Please read about our basis and values following the link below. You will be asked questions relating to them as part of the recruitment process for this role.

Barnardo's is committed to having a diverse and inclusive workforce for staff and volunteers. Our commitment to Equality, Diversity and Inclusion (EDI) is reflected in our values and our practice, and we have invested in this area of our work to ensure that we can deliver on our commitments to be an inclusive employer. EDI is a key enabler of our purpose as a charity and we want to ensure that the diversity of our teams is reflective of the communities we serve and that we continue to learn and develop our work with a focus on inclusion. We particularly encourage applications from candidates from Black, Asian and  Minoritised Ethnic Communities, candidates who are LGBT+ and Disabled candidates. 

Our basis and values

We are looking for a HR Assistant to support the continuous improvement of care and services within our hospice.

This is a rewarding role for someone who is passionate about people and ensuring the highest standards of care for patients, families, and staff.

About the Role

Hours per week – 22.5 hours per week

Salary - £12.27 per hour

Working closely with managers and the wider team, you will play a key role in supporting processes across the hospice. You’ll help us stay compliant, learn from feedback, and keep improving how we support our people and processes.

Key responsibilities include:

• Supporting managers in meetings and offering guidance and support through processes
• Maintaining accurate records and minutes of meetings
• Assisting with recruitment
• Supporting policy reviews and document control
• Helping coordinate training and development across the wider team
• Liaising with teams across the hospice to support process improvement initiatives

About You

We’re looking for someone who is:

• Highly organised with strong attention to detail
• CIPD Level 3 qualified (minimum)
• Confident using IT systems, databases, and Microsoft Office
• Able to handle sensitive information with discretion and professionalism
• A strong communicator with a collaborative approach
• Committed to the values of hospice and palliative care

Previous experience in HR, healthcare, or a regulated environment would be an advantage, but we also welcome applicants with transferable skills and a willingness to learn.

Please apply by submitting a completed application form to our HR department 

Halton Haven Hospice is an Equal Opportunities Employer

All appointments are subject to Disclosure Barring Service checks

We reserve the right to close a job advert early where sufficient applications have been received.

Bradford and Airedale Citizens Advice & Law Centre are a leading provider of legal advice and information, supporting thousands of clients every year. We are a busy, client focused and dynamic service with a track record of delivering high quality advice. This is a central role within the organisation. As a Client Services Co-ordinator, you will be friendly and welcoming. You will be the first point of contact for clients, and external stakeholders accessing the service via any channel (face to face, telephone and digital). This can be a challenging but rewarding role with plenty of contact with our clients, volunteers and paid staff. Our Client Services team play a crucial role in the day to day running of our service.

Coordinating the advice service

• Manage the practicalities of the advice session and ensure adequate staffing and resources.
• Coordinating the advice sessions and making sure this runs smoothly
• Ensure all relevant policies and procedures are followed during the advice session
• Provide an appropriate level of support to the client services receptionist
• Monitor the advice sessions to meet quality standards and service delivery and to identify development of these sessions
• Ensure remedial and developmental issues are identified and acted on to develop individuals, improve the quality of advice, and ensure clients do not suffer detriment due to poor or inadequate service/advice.
• Identify and address any safeguarding issues by liaising with the client services manager
• Keep technical knowledge up to date and provide technical support to the client services receptionist
• Create a positive working environment in which equality and diversity are well managed, dignity at work is upheld and staff can do their best.
• Participate in recruitment and selection activities as delegated.
• Participate in the induction of new staff as delegated.
• Support the client services manager to develop and maintain standards of service delivery
• Maintain complaints procedures in accordance with Citizens Advice guidelines
• We are interested to hear from people who ideally have experience of working within a similar client focused environment, where confidentiality is essential and are confident in dealing with clients who may be vulnerable or have multiple needs.
• The successful candidate will be supported through their on-the-job initial training period and encouraged to continually develop during their time with us.

Closing Date: 9.00 am Monday 26th January 2026

Interviews: Tuesday 3rd February 2026