Support Worker Jobs

Responsible to: Cambridge Team Leader

Location: Cambridge, England. Occasional travel to Baca Office in Loughborough and Leicestershire.

Hours: 25 hours per week – evening and weekend work with daytime shifts.

Contract: Permanent

Benefits in kind: Rent-free accommodation, including free Wi-fi, gas, electric and council tax bills.

Start Date: April/May 2024

Overall Purpose

• To provide support and care to the young people who are newly arrived in the country, providing the foundations for them to rebuild their lives with dignity, strengthen their resilience and inspire hope for their futures.
• To partner with social workers and representatives from other agencies, for the benefit of the young people.

This work is essential in enabling us to deliver our therapeutic support for all areas of a young person’s life.

Duties & Responsibilities

• To be a Support Worker for newly arrived young people who are in the care of Baca in all areas of the young person’s life, supporting them from first arrival through to their move to semi-independence.
• To welcome new arrivals into the accommodation and communicate basic information about the house, making them feel safe and able to rest; with compassion without discrimination of age, race, colour or behavioural issues.
• To enable young people to achieve the following outcomes increased physical wellbeing, increased emotional wellbeing, improved personal safety, increased social engagement and increased engagement with education, employment and training.
• To enable young people to live with positive values and good boundaries.
• To be a proactive role model for the young people, enabling them to learn day to day living skills and helping them integrate positively with the local community.
• Training young people in living skills such as washing, cleaning, cooking and safety, food shopping and budgeting; proactively and intentionally in line with the Baca independent living preparation plan.
• Helping young people settle into a routine which will include education and social activities.
• Work in close partnership with social workers and other professionals and volunteers to provide a holistic development package for each young person enabling them to become independent.
• Maintaining very good communication with relevant members of the Rebuild Team and relevant social workers through regular appropriate reporting.
• To work collaboratively with the rest of the Rebuild Team to ensure all young people are safeguarded and supported to rebuild their lives.
• Complete and update all admin work as part of the role such as month end reports and support plans on time and in a consistent manner.
• Playing an active role in developing knowledge and understanding in areas relevant to the role and especially in the areas of asylum and refugee law, trafficking, supporting separated children and the cultures of different nations relevant to Baca.

General

• Be a role model, leading by example in practicing the Values of Baca.
• Play an active and supportive role within the organisation
• Take ownership of all administrative aspects of the role.
• Maintain strict confidentiality in relation to work undertaken and ensure all confidential material is stored according to Baca’s Confidentiality statement and Data Protection Policy.
• Treat all staff and young people fairly and without prejudice, in line with Baca’s Equality and Diversity policy
• Be aware of the correct procedures for dealing with any safeguarding incidences or concerns, in line with Baca’s Child, Vulnerable Adult Protection & Safeguarding Policy
• Adhere to all Baca’s policies and procedures.

Personal Specification

Baca is looking for a Support Worker who is passionate about seeing young refugees achieving their potential and rebuilding their lives for a better future. The successful applicant will have a personal style that is in line with Baca’s vision and values. They will live in the new arrival house and make it their home. They will be a good self-starter and have excellent interpersonal skills with the ability to inspire our young people to be the best they can be. 

The successful applicant will be motivated and passionate about the work that Baca does and the young people in our care. They will be very approachable, enjoy working as part of a wider team but also able to manage their own time and workload. Someone who is supportive, responsible, reliable, personable and willing to set boundaries in line with Baca’s values.

This is a frontline role that will need the successful applicant to be working closely with young people in their houses and will need access to transport young people to different appointments, meetings and activities.

Shortlisting and interviews will take place as and when applications are received.

Please note: We cannot offer sponsorship for this role as Baca is not on the Home Office list.

Internally the job title will be Recovery Worker
 
You’re caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Richmond Fellowship’s Abbots Bank as a Recovery Worker.
 
Abbots Bank is a mental health, supported housing and community based service, working to a recovery model. We provide a range of support services for people with mental ill health to access in their local community, including outreach support, peer support and supported housing. We have been operating in the area for a number of years and offer a staffed service to our residents aged 18 and upwards.
 
We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in. 

Responsible for helping and inspiring the people who use our services to maintain their tenancy and independence in the community, we’ll rely on you to work with them to come up with a personal support plan that will see them achieve their goals and aspirations. Whether it’s developing their domestic and finance management skills or accessing work, leisure or educational opportunities, one thing’s for sure ‐ you will have every chance to shine.
 
No relevant experience is required as full training will be provided, although candidates with an understanding of mental health issues and/or lived experience would be welcomed. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you’ll need to be happy to work both independently and within a team and willing to be part of a weekly rota system and available for on call duties.
 
Due to the nature of the role, a driver and access to a car are essential.

In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.

We have three permanent roles available, one full-time role for work 37.5 hours per week a on a rota including weekends and evenings.
 
We are committed to increasing our diversity and welcome applications from those with Lived Experience.
 
To apply, please visit our website via the apply button and send a CV and covering letter explaining why you feel you are right for the role.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. From 1st June 2024 Richmond Fellowship will be merging with the mental health charity Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will then be renamed to reflect the new, bigger and better organisation.

Would you like to spend your day working and playing with children aged 0-5 and advising their parents and carers?

How would you like to be part of a friendly team doing a job that makes a difference to children’s lives in an organisation that puts people before profit?

If the answer is YES, then we would like to hear from you.

Coin Street Family and Children’s Centre have a fantastic opportunity for a motivated, energetic, and enthusiastic Early Years & Family Educator to join our Early Years team. 

The purpose of the role is to deliver stimulating and engaging play sessions, building relationships with parents/carers, and monitoring the progress of children, carrying out 1-2-1 work with families experiencing a range of difficulties. Working in partnership with other services and professionals, we develop a whole family approach, referring parents/carers onto other activities and organisations that could play a useful role in their lives. 

We are looking for people who have: 

• ideally qualified to a level 3 in childcare or early years (at least level 2)
• experience of working with families and children aged 0-5 years
• appreciate the importance of parent partnership
• experience of providing activities to support children’s learning and development 
• a can-do and enthusiastic attitude
• an understanding of how to safeguard and protect children

What can we offer you?

• Competitive salary
• Access to high quality training
• Coaching and mentoring support
• Generous pension at 8% (5% from the employer if you contribute 3%)
• 20% discount of childcare fees
• 35 days off a year, including 8 bank holidays (additional days awarded for long service) - pro-rated for part time staff
• Personal development grant of up to £1,000 per year, once you pass your probation

There's more… 

• Six inset days per year (three with the wider Coin Street team)
• Refer a friend bonus of £500 for existing employees
• Health and wellbeing package including a confidential employee assistance programme and online therapy sessions plus free gym and daily fresh fruit
• Season ticket loan and cycle to work scheme (on completion of probation)
• Staff social events (summer BBQ and Christmas party)
• Opportunities to join Coin Street committees (for example the Black lives Matter Race & Equality Steering Committee, Inset planning, staff social committee)
• Local retail (star card) and online discounts

We are ideally looking for someone who can work 25 hours per week, but will consider 15-25 hours.

Prison Facilitator - HMP Aylesbury

Location: Aylesbury

Salary: £16,550 (£27,584 FTE)

Hours: 21hours/ 3days per week

Job Type: Part time

Contract Type: Permanent

Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.

Do you want to join an organisation committed to addressing illiteracy amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led literacy and numeracy programmes across a number of prisons. We now have the opportunity to provide a service at HMP Aylesbury. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our literacy and numeracy programme at HMP Aylesbury, maximising opportunities for people in prison to learn to read.

Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.

This role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

‍Interviews are planned for the 23rd May 2024 (online).

REF-213246

About Citizens Advice Camden
We are a well-respected local charity with more than 80 years’ experience of delivering free, independent and impartial information, advice and casework services which meet the changing needs of local residents. Our aims are to provide the independent, impartial, confidential and free advice people need for the problems they face and to improve the policies and practices that affect people’s lives. 

​We target our services at the most vulnerable in our community. Our client profile closely matches local indices of deprivation with most of our clients coming from the most deprived wards in the borough. We identify trends to ensure our services remain agile and able to respond to changing and emerging advice needs.

​About the Role

This is an exciting opportunity to work on a new initiative, providing generalist advice to service users of Mind in Camden. This new project will develop to meet the needs of service users and so you will need to be flexible in your approach.

​You will be an experienced Generalist Adviser able to work in partnership with staff at Mind in Camden to support their service users. Clients will either self-refer or be referred from the core team at Mind in Camden.

​Advice will be delivered both face-to-face and remotely according to individual needs. Face-to-face advice will be delivered at Mind in Camden offices and those of Citizens Advice Camden. This role is not suitable for remote working only.

​You will need to be experienced in delivering generalist advice on issues such as welfare benefits including Universal Credit, housing, money advice and cost of living issues. You will also be available to support Mind in Camden staff in identifying suitable referral routes to support their service users so that overall needs are met. This role is not available as a trainee position.

​​Closing date for applications: 9.00am Monday 29 April 2024

Interview date(s): 8-10 May

If you are looking for a new and exciting opportunity, then take a look at this rewarding role and join our team?

The Together Trust is one of the North West’s leading charities, offering individual care, support, and education to hundreds of children, young people, and adults each year. We are a not-for-profit charitable trust, so every penny goes back into benefiting the people that we support.

Do you want to make a real difference to the lives of adults that need support? Are you passionate about equity, fairness, and everyone having the right to a happy, fulfilled life? Do you want your employer to support your wellbeing and ambitions to progress your career and development?

We are seeking Community Support Workers to join one of our community-based day services in Salford. This service aims to provide extensive care, specialist positive behaviour support and promote independence and inclusion within the local community, in order to empower the individuals to take control of their own lives. The main focus is to provide the highest level of support in order to enable greater independence, choice and fulfilment for the individuals.

Working Pattern – 32.5 hours (full time) with part time hours also available. Hours range from - 8.00am through to 6.00pm Monday to Friday. Some evening and weekend work is also required which is on a rota.An enhanced payment is paid for weekend hours of +25% hourly rate.

Salary – £19,984.64 (£12.01ph) (Full time equivalent salary £21,283/£23,412)

Enhanced pay for weekend hours of +25% hourly rate. .

Location - The Hub, Taylorson Street, Ordsall, Salford M5 a Together Trust Service.But you may be asked to start the working day in another location, for example Stockport.

We are looking to recruit more than one individual and part time working could be considered.

Here at Together Trust our vision is to champion a better future for the adults we support.

The people we support have a variety of complex needs which may include learning difficulties, Autism spectrum conditions, including behaviours perceived as challenging, mobility, communication, health, and social care needs.

What can you bring to the service...?

We are looking for Support Workers who have the ability and resilience to work with behaviour, which may challenge, in a caring and consistent manner, including the maintenance of appropriate boundaries for behaviour.

Do you have the ability to work individually on shift using your own initiative and as part of a team, maintaining & encouraging, open and honest communication?

Can you undertake the full range of tasks, in a well-planned way that respects & values the individuals?

Help us make a change to the people we support.

Why work for us?

• You will be joining a great team of like-minded people.
• 27 days annual leave rising to 30 after 5 years and 33 after 10 years plus bank holidays.
• Occupational sick pay and family friendly policies including enhanced maternity.
• Comprehensive training and continuing development opportunities.
• Long service awards including cash gifts and extra holiday.
• Mental Health First Aiders offering support from trained colleagues, and free mental health support through our employee assistance provider Lifeworks.
• Access to health plans where you can subscribe to claim towards therapy, dental etc. through Simply Health.
• Free in person and online yoga classes for all staff.
• A range of discounts and cycle to work schemes as well as staff council and staff networks.

To discover the full details of this rewarding role within the Together Trust take a look at our Job Description.

Visit our website -

Take a look at our short video

If this sounds like a place for you and you think you have the relevant skills and experience we are looking for please get in touch or apply now. We would love to hear from you!

Together Trust has committed to paying all staff a significantly higher wage than the government minimum. By officially registering as a Living Wage employer, we are showing our commitment to our employees, now and in the future.

We may remove this advert should we find the successful candidates prior to the closing date therefore early applications are encouraged.

Part time hours would require a minimum of 22.5 hours worked fully flexible across all operational hours, Monday to Saturday 8am to 6pm

We currently do not provide sponsorship but we welcome applications from those who have a right work in the UK.

Fixed term maternity cover until 30th March 2025 (with possible extension)

Hours available: 21 hours per week (3 days)

Mind in Brighton and Hove empowers and supports people who have experience of mental health issues in Brighton and Hove and West Sussex. We are a Local Mind Affiliated to National Mind.

We are seeking to appoint a Mental Health Advice Worker for our busy and established service in Brighton and Hove. The role plays an essential part of our response to those people contacting us with their mental health enquiries and concerns.

You will responsible for offering a range of face to face and telephone mental health advice and information to people living in the city, including carers and family members who have contacted us with a mental health concern. The service also delivers awareness raising wellbeing workshops and community outreach as part of its delivery.

The role involves supporting people to identify strategies for looking after their own mental health wellbeing along with providing self-help information and resources.

You will require excellent communication skills, a track record of undertaking advice work and experience of successfully engaging and working with people with lived mental health experience. A commitment and understanding of the recovery model is essential.

In return, we offer a range of benefits including full induction, training and 29 days’ leave (pro rata) per year excluding bank holidays, 3% pension contribution and access to a 24-hour Employee Assistance Programme.

All successful applicants are subject to Disclosure and Barring Service (DBS) clearance.

For further information and to apply, please visit our website via the apply button.

Closing date: 30th April 2024.

Successful candidates will be notified of interview details by 5pm on 3rd May  2024.

Interviews will be held on Tuesday 7th May 2024 at 51 New England St, Brighton BN1 4GQ.

We are committed to equal opportunities, and we value diversity in our workforce and aim to recruit a workforce that reflects the communities we serve. We encourage applications from everyone irrespective of age, disability (including experience of living with mental health issues), gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership and pregnancy and maternity.

We have opportunities available to work within the Humberside service and are looking for dedicated, passionate and empathic people to join and enhance our team. The role of Helpine Advisor (known internally as Triage and Early Interventions Officer (TEIO)-CYP) is a fast paced one, dealing with both incoming & outgoing calls to victims of crime. As the CYP worker, you will work primarily with children and young people and/or their parents or guardians.

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• £500 bonus paid on successful completion of probationary period (pro-rata for part time roles).
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

As a CYP Triage & Early Interventions Officer you will:

• provide early intervention support via telephone call to those affected by crime
• primarily focus on children and young people or their parents/guardians c
• carry out needs assessments
• use the case management system to allocate cases & update information
• liaise with other agencies, give information or make referrals & signposting information

You will need:

• to be confident, compassionate & empathic
• to be able to work well under pressure & remain composed when dealing with difficult situations
• to be able to quickly assess situations
• some experience of dealing with people & an interest in working directly and indirectly with youny people
• IT skills, able to use Microsoft Office & Case Management System

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard.

Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

We have an exciting opportunity for a a Multi Agency Risk Reduction and Coordination (MARRAC) Independent Domestic Violence Advisor (IDVA) to join a multi agency team at Accrington working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your Birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances & maternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based at Accrington. This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. As a MARRAC Coordinator you will:

• Work with the MARRAC Team Leader and partner agencies to contribute/support the initial assessment process
• Check internal systems to check if victims are known or open to internal services
• Provide any updates; follow up calls including immediate safety & support needs for the victims
• Attend MARRAC meetings to present the voice of the victim
• Contribute towards interventions, helping to design a multi agency safety plan to protect victims
• Complete actions & signpost to other agencies /community groups
• Contribute to review discussions on closure to MARRAC
• Maintain accurate & confidential case management records

You will need:

• experience of working with high risk victims of domestic abuse & ideally hold an IDVA accreditation
• comprehensive understanding of domestic abuse & the impact on victims
• knowledge of risk assessment, safety planning & risk management
• an understand Safeguarding, & the legal responsibilities around these
• theoretical, practical and procedural knowledge of civil and criminal justice remedies
• experience of partnership working
• good organisational skills, able to prioritise effectively
• strong crisis management skills, able to deal with difficult situations
• good communication, negotiation and advisory skills, both written and verbal
• IT skills, able to use Microsoft Office & Case Management systems

Please note that this is a new role and the Job Description and Person Specification is under review so may differ slightly rom the one attached.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.

We looking forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Are you interested in working for a Global Charity that works on peace and safety, gender justice and building self-reliance among women and families. Mothers' Union is a global Christian movement working with people of all faiths and none to develop communities, strengthen families and advocate for change. Our members are active in 83 countries and work tirelessly to serve their communities to build a future where everyone thrives.

We are a diverse and inclusive movement who also welcomes friends and supporters from within and outside of the church structure, together with a host of active volunteers all championing the work we do.

The Role:

This role will cover a wider area of executive support including governance, meeting management, senior leadership team support, managing on-line gatherings, travel management, diary management, correspondence management and relationship management.

The post-holder will be key in supporting the WWP in this, and also, with both WWP and CEO, in mapping out the key events and activities over a 6 year cycle, so that there is a clear structure for the new WWP (and ultimately successor to CEO ) to come into and work with. They will also assist the CEO in “standard agenda planning” for the board, for example, the induction of the new Board in early 2025.

Whilst the role is for 3 days per week, ideally this would be flexible, with the individual working more days at certain times (for example during the Board week) and less at quieter times.

MU is a small team, (about 25) and there is an expectation that all will show flexibility in helping out on areas not explicit in their role descriptions, when time and their expertise and ongoing workload allow

Who we are looking for

The ideal candidate should be proficient in handling the Microsoft suite, zoom, familiarity with handling databases and finance systems. They should be confident in taking minutes in board meetings, experienced in acting as a project manager, able to use a project tool to facilitate planning of schedules for SLT, Board and committees throughout the year, and possess excellent relationship skills, confident to liaise with board members and provincial presidents from around the Globe.

Benefits

• 25 days of annual leave (full time) plus up to 4 days of leave (full time) given at the discretion of Mothers’ Union
• Employer pension contribution of 7%
• Enhanced maternity, paternity and adoption pay
• Two volunteering days and one away day per calendar year
• Enhanced sick pay
• Bereavement leave & Compassionate leave
• Season ticket loan
• Cycle to work scheme
• Employee assistance programme.
• Eye care voucher and an allowance towards glasses.

For more information about the role: please refer to the attached job description

Work Location

This role will be based at our Head Office in central London. Mothers’ Union operates a hybrid working model. Staff are required to work an aggregate minimum of 90 days per calendar year (pro rata for part timers) at our Head Office, Mary Sumner House in central London. Tuesdays are our anchor days where every staff member is expected to be at the office. The 90 days includes anchor Tuesdays.

How to Apply

If you are interested in this position, please apply by sending your CV and a Cover Letter via Charity Job. The Cover Letter should clearly outline how your skills match the main responsibilities of the role.

Application Deadline

The closing date for applications is 02 May 2024. Due to the number of applications we receive, we may not be able to individually respond to each applicant. If we do not get in touch with you within 4 weeks from the application deadline, then unfortunately you have not been shortlisted for this position. We aim to get in touch with the shortlisted candidates after the application deadline.

Equal Opportunity

Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.

We are looking for someone to run our helpline and perform general administration office duties from our Birmingham office. A large part of this role is to provide emotional support to traumatically bereaved members when required.

Candidates must have a history of providing emotional support to emontionally distressed or vulnerable people. 

The Office Assistant will be accountable to the Office Co-ordinator, and they must be able to fulfil a variety of administration and digital tasks. They will also assist staff and trustees in the delivery of the charity’s projects and possess good digital and face to face communication skills.

Please read full Job Description (attached( before applying

A skilled project manager and technical advisor, with a proven ability to work with external stakeholders, you will work in support of the Technical Manager to manage the technical aspects of Leaping Bunny and other organisational programmes. You will have excellent administrative skills gained in a customer-facing environment, including the ability to deal with multiple complex enquiries in a calm manner.

From the provision of technical advice and guidance to existing members and prospective new joiners, to supporting complex third-party supply chains; your meticulous approach, eye for detail, and flexibility will help advance the organisation’s Vision, Mission, and Values.

You will act as a main point of contact for all Leaping Bunny technical enquiries and other potential new programmes, and in doing so, you will enjoy dealing with a wide and diverse range of people mainly via phone/email/video calls.

Your energy, commitment and experience will help propel the department and organisation successfully forward; and in doing so, you will help end testing on animals worldwide.

As an administrative role with a strong customer service element, you will work in support of the SBP Compliance Manager, managing the independent audits approved on companies under the Leaping Bunny and other programmes. 

Utilising first class organisational skills gained in a customer-facing environment, you will primarily support approved Leaping Bunny companies through the independent audit process to ensure compliance and promote the development of the programme globally.

Through efficient stewardship of the Programme, your contribution will significantly help to advance the organisation’s Vision, Mission, and Values.