Supporter development manager jobs
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Context:
Kinship provides direct support to, raises awareness of and campaigns for the rights of kinship carers across the UK. Kinship carers are navigating complex family relationships, trauma, poverty, discrimination. The children that they care for have frequently experienced abuse or are at risk of harm. Safeguarding concerns can be disclosed by kinship carers at all contact points with Kinship.
Safeguarding children and adults at risk of abuse or neglect is a collective responsibility and requires a safeguarding approach that is aligned to statutory frameworks, is professional, consistent, trauma-informed and proportionate to level of risk.
The designated safeguarding officer holds organisational responsibility for Kinship’s safeguarding framework and actions. The role works collaboratively with a team including a Safeguarding Trustee and a group of Deputy Designated Safeguarding Leads drawn from key service areas across the charity.
The role provides expertise, professional guidance and clear direction across the organisation, supporting staff and volunteers to make sound safeguarding decisions within a framework.
Purpose of the role:
The Designated Safeguarding Manager works closely with all teams across Kinship to embed proactive, person-centred, and partnership-driven safeguarding practice to protect children and adults at risk of harm.
The role provides professional oversight to Deputy Designated Safeguarding Leads through individual and group reflective practice and supports high-quality and defensible safeguarding decision-making. The role drives contextual safeguarding approaches, promote professional curiosity, continual professional development and ensures safeguarding responses are informed by lived experience and the realities of kinship care.
At Kinship safeguarding concerns come from risks of harm to adults and children often with risks of harm to multiple people in the same family context.
This requires careful, trauma-informed decision-making and support for staff responding to complex safeguarding situations.
How the role works:
Reporting to the Head of Programmes, the Designated Safeguarding Manager holds responsibility for safeguarding practice across the organisation and provides expert oversight and organisational assurance ensuring safeguarding is embedded consistently, proportionately and in line with best practice.
This role will require flexibility for occasional travel in England and Wales.
Key responsibilities:
Organisational safeguarding accountability and assurance
- Act as Kinship’s Designated Safeguarding Officer, holding organisational authority for safeguarding decision-making and escalation.
- Hold organisational accountability for safeguarding practice, ensuring responsibilities are well defined, understood and embedded across the organisation.
- Maintain and assure a robust safeguarding framework, including defined roles, escalation routes, decision-making thresholds and accountability arrangements and balance safeguarding rigour with compassion and proportionality.
- Provide safeguarding oversight and assurance during service development, mobilisation and organisational change to ensure risks are identified, assessed and mitigated.
Trauma-informed safeguarding practice and oversight
- Embed trauma-informed safeguarding practice, ensuring all decisions, interventions, and organisational processes:
- Recognise the impact of past and ongoing trauma on children, kinship carers, and families.
- Prioritise emotional and psychological safety while balancing protection, autonomy, and empowerment.
- Integrate trauma-awareness into risk assessments, safety planning, case management, policies, and service design.
- Support staff through reflective supervision, guidance, and training to respond effectively.
- Provide professional oversight and reflective practice support to Deputy Designated Safeguarding Leads.
- Provide expert safeguarding advice and consultation to staff and managers, supporting the assessment of concerns, threshold decisions, appropriate escalation, and proportionate, trauma-informed decision-making.
- Quality-assure safeguarding practice and decision-making to ensure actions are proportionate, person-centred, trauma-informed, and defensible.
- Maintain appropriate oversight of safeguarding records, risk assessments, and safety planning.
Policy, compliance and organisational assurance
- Develop, review and maintain safeguarding policies, procedures and guidance in line with legislation, statutory guidance and Charity Commission expectations.
- Ensure safeguarding systems, processes and recording arrangements are robust, accessible and consistently applied.
- Provide regular safeguarding assurance, analysis and learning reports to senior leadership and the Board of Trustees.
Culture, capability and continuous improvement
- Embed trauma-informed, contextual and culturally responsive safeguarding practice across the organisation.
- Promote professional curiosity and reflective practice, supporting staff to exercise sound professional judgement and avoid overly procedural responses.
- Design and deliver safeguarding training and guidance for staff and volunteers, building organisational capability and confidence.
- Lead learning reviews following safeguarding incidents or near misses, ensuring learning informs service and practice improvement.
Equity, inclusion and anti-racist safeguarding
- Ensure safeguarding practice actively considers how race, ethnicity, racism and intersecting inequalities shape risk, vulnerability and access to support.
- Support teams to identify and challenge bias and assumptions through reflective practice, supervision and learning.
- Embed equity, inclusion and anti-racist principles within safeguarding frameworks, policies, training and quality assurance processes.
Partnership working and external accountability
- Work collaboratively with statutory partners and external agencies to support effective safeguarding responses.
- Represent Kinship in multi-agency safeguarding forums, reviews or regulatory engagement as required.
Experience (Essential)
- Significant experience in adult and child safeguarding practice, including oversight of complex, high-risk, and multi-agency safeguarding situations.
- Experience providing professional oversight, reflective supervision, and structured learning support to safeguarding practitioners or leads, without direct line management responsibility.
- Experience embedding contextual safeguarding approaches and promoting professional curiosity in decision-making.
- Experience of working confidently with complexity, challenging constructively and supporting teams to do the right thing in difficult situations.
- Experience developing, reviewing, and embedding safeguarding policies, procedures, training, and learning frameworks.
- Substantial experience working with dispersed or multi-disciplinary teams, supporting wellbeing, professional development, and reflective practice.
- Experience working in voluntary sector, community-based, or service delivery organisations, particularly where safeguarding concerns arise through multiple routes.
Knowledge (Essential)
- Strong working knowledge of adult and child safeguarding legislation, statutory guidance, and recognised safeguarding frameworks, with the ability to apply them proportionately in practice.
- Up-to-date knowledge of children’s and adult social care systems.
- Understanding of trauma-informed, strengths-based practice in work with adults, children, and families.
- Awareness of how racism, inequality, and structural disadvantage can increase risk and shape safeguarding experiences, particularly for Black and minoritised communities.
- Understanding of organisational safeguarding governance, including accountability, assurance, escalation, and risk management.
- Knowledge of safeguarding responsibilities within the voluntary and community sector, including Charity Commission expectations, trustee duties, and regulatory requirements
Skills and abilities (Essential)
- Strong professional judgement, with confidence in making and defending complex safeguarding decisions.
- Calm, credible, and reflective approach in ambiguous or high-pressure situations.
- Ability to support and challenge colleagues constructively through reflective discussion, learning, and coaching rather than directive management.
- Clear, compassionate, and adaptable communicator, able to translate safeguarding complexity for diverse audiences, including operational and service delivery teams.
- Highly organised, able to manage multiple safeguarding priorities while maintaining attention to detail.
- Ability to work collaboratively across wide-ranging professional teams and external partners.
- Values-led, with a demonstrable commitment to equity, inclusion, anti-racist practice, and culturally responsive safeguarding.
Qualifications (Essential)
- Relevant professional qualification (e.g. social work, health, or related field), or equivalent professional experience.
- Evidence of ongoing professional development in safeguarding children and adults.
- Permission to work in the UK.
Attributes and general characteristics (Essential)
- Commitment to the values, aims, and objectives of Kinship.
- Respectful, empathetic approach to working with individuals from diverse backgrounds.
- Flexible and willing to travel across England as required.
- Excellent written and spoken English.
Desirable
- Lived experience of kinship care.
- Experience using Salesforce, Asana, Notion, and/or general AI tools for case management, project management, or documentation.
- Experience in innovation and continuous improvement within safeguarding practice or organisational culture.
How to apply:
Please apply for the role of Designated Safeguarding Manager by sending a tailored CV and responding to these 5 questions below in the online application process. Please read the guidance notes in the job pack.
Closing date is 9am on Mon 2 March, with a first interview (30 mins online) that week and a second interview in person on Tues 10 March 2026.
For all questions, please provide a maximum of 250 words per answer.
1.Alignment with Kinship: Why do you want to work for Kinship, and why does this Safeguarding Manager (Designated Safeguarding Lead) role matter to you at this point in your career? Please refer to Kinship’s work and services in your answer, and explain what specifically about this role you are drawn to.
2.Trauma informed practice: Describe a specific example where you have led or overseen a safeguarding concern using a trauma-informed approach.
3. Contextual safeguarding and professional curiosity: Tell us about a time you applied contextual safeguarding or professional curiosity to a situation where the initial concern did not tell the full story. What did you notice, what questions did you ask, and how did this change the safeguarding response?
4. Reflective practice and supporting others: Give an example of how you have supported others to improve safeguarding decision-making through reflective practice (for example group reflection or one-to-one discussion). What was the issue and what changed?
5. Equity, racism and safeguarding: Describe a situation where race, ethnicity or structural inequality affected safeguarding risk or decision-making. How did you recognise this and what did you do to ensure a fair and proportionate response?
What we offer you:
- Flexible working - we understand how important it is to balance family and work life.
- 30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown)
- Employee Assistance Programme (24/7 confidential advice line and counselling)
- Charity Worker Discounts.
Read the guidance notes in the job pack.
Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above.
Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
We know people might use AI – however make sure the answers reflect you and who you are and your experience. So many applications are the same because they’re using AI. Make sure you stand out.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



Join a charity which helps families wherever and whenever they need us
Lia’s Wings is the only charity delivering life-saving aeromedical transfers by plane both within the UK and overseas. We make sure babies and children receive the vital treatment they need, no matter where they are. Alongside these urgent medical transfers, we provide tailored, wrap-around support for families to help them through a crisis, creating long-term improved health and well-being outcomes.
We are seeking an experienced Fundraising Manager to join our team on a fixed-term 14 month contract (maternity cover).
The successful candidate will primarily be responsible for the management and delivery of our challenge events, special events and community fundraising streams, but the post-holder would also be expected to regularly support activities across our corporate partnerships, individual giving and Family Fundraising streams of fundraising too.
You will play a key role in developing these income streams, engaging our supporters to motivate them to fundraise for Lia’s Wings and creating initiatives that introduce new people to our organisation.
Key Responsibilities:
Event Management
- To manage our Challenge, Community and Special Event fundraising streams to achieve set targets. This will include management of challenge events such as our flagship event, Ride for Lia, as well as London Landmarks and the Royal Parks Half Marathon.
- To manage our annual Air Ambulance Mingle and develop existing plans for a new Christmas Carol Concert
Corporate and Community Partnerships
- To assume account management of our smaller corporate and community partnerships (who are primarily engaged with us through event fundraising)
- To support the Director of Fundraising in the delivery of our larger corporate and community partnerships.
Supporter Engagement
- To effectively steward fundraisers to ensure an excellent supporter experience (resulting in year-on-year participation), including appropriate thanking and recognition, reporting and feedback on outcomes of events.
- To build strong relationships with existing and new stakeholders, including event committees and our Board of Trustees.
Essential Experience and Skills
- A minimum of three years proven experience in a fundraising role, preferably in a challenge, community or special events fundraising role.
- Demonstrable ability to build relationships and effectively steward and support fundraisers to exceed their targets.
- Experience in writing and developing stewardship plans and in creating engaging fundraising collateral to support donors and supporters of all levels.
- Demonstrable experience in developing and managing fundraising evens from design to completion, including logistical planning, budgeting, forecasting, stewardship and evaluation.
- Experience working with fundraising committees and/or Trustee Groups.
Essential Skills:
- A strong communicator, able to confidently engage with stakeholders of all levels, internally and externally, to share our vision and maximise fundraising success.
- Excellent project management skills, with strong attention to detail, comfortable working across multiple-channels simultaneously.
- A team player, willing to be hands-on and involved in the day to day running of a small charity.
- Excellent understanding and application of relevant charity legislation and codes of conduct relating to these areas of fundraising.
Values & Culture
We are a small team with a big heart. We value kindness, transparency, professionalism, and a deep commitment to the families we serve.
The UK's only aeroplane ambulance charity: ensuring British children can access lifesaving and life-changing medical treatments when in urgent need.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About The Shewsy (Shrewsbury House Youth & Community Centre)
The Shewsy has been at the heart of the Everton community since 1903. Based in one of the most deprived wards in the UK, our mission is simple: to create a safe, supportive, and inspiring environment where children and young people can grow in confidence, discover their potential, and find a positive direction for their lives.
Our work is rooted in relationships, informal education, and the belief that People Matter More Than Things. We run a full programme of youth and community activities year‑round, supported by a dedicated team and strong partnerships across Merseyside.
As we continue to strengthen and grow, we are seeking a Finance Manager who will play a central role in ensuring our charity remains financially resilient, well‑governed, and able to deliver life‑changing opportunities for young people.
Purpose of the Role
The Finance Manager leads the day‑to‑day financial operations of The Shewsy, ensuring our resources are managed effectively, transparently, and in line with our charitable objectives.
You will maintain reliable financial systems, develop clear reporting and analysis, and provide insight to senior leadership. This hands‑on role is essential to safeguarding the charity’s financial health, supporting funding bids, and enabling the continued delivery of our youth and community programmes.
Key Responsibilities (Shortened)
- Manage day‑to‑day finance operations, including bookkeeping, bank reconciliations, payroll journals, and supplier payments.
- Produce accurate month‑end accounts, financial summaries, and cashflow forecasts for the leadership team.
- Oversee income processes, including raising invoices, monitoring payments, and allocating restricted/unrestricted funds.
- Support funding bids and grants by preparing project budgets, tracking spend, and completing financial reporting for funders.
- Maintain strong financial controls to ensure accuracy, compliance, and smooth audit/independent examination processes.
- Improve finance systems and processes, ensuring they remain efficient, reliable, and fit for a busy youth charity.
- Work collaboratively with staff, offering financial guidance and supporting non‑finance colleagues where needed.
Knowledge, Experience & Attributes
Essential
- Experience in a finance role, including bookkeeping and month‑end preparation.
- Understanding of charity finance, including restricted vs unrestricted funds.
- Strong QuickBooks or similar accounting software experience.
- Ability to produce clear reports and communicate financial information.
- Highly organised, detail‑focused, and able to work independently.
- A collaborative team player with excellent communication skills.
Desirable
- Experience supporting grant reporting or charity audits.
- AAT Level 3/4 or equivalent (or working towards).
- Experience improving or developing financial systems.
What Does Success Look Like?
Success in this role means The Shewsy operates with strong, reliable, and timely financial information that supports good decision‑making and ensures every pound is used to its full potential.
You will ensure:
- Month‑end processes and reporting are accurate and delivered on time
- Cashflow and budgets are well managed
- Grant expenditure is tracked and compliant
- Potential risks are identified early
- Systems and processes continually improve to support service delivery
- Leadership has clear financial insight to plan confidently for the future
Your work will directly support the sustainability and impact of one of Liverpool’s longest‑standing youth charities, and help us continue changing young lives for years to come.
Please ensure the covering letter demonstrates how you meet the person specification for this role.
For more information about the role, including job description and person specification please see Recruitment Pack. For further information or to have an informal discussion about the role please get in touch.
We create a safe, welcoming space where young people and our community can grow in confidence, skills and ambition.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are recruiting for a Group Media Manager
Summary
This role has a crucial part to play in Nesta’s success, using the media as a key channel in building Nesta’s influence, profile and impact. Working as part of an expert communications team, you will plan and deliver media activity targeting policymakers and the wider policy and government communities, as well as specific practitioner groups or segments of the public.
Your focus will be largely but not exclusively on our three missions; health, decarbonising heat, and early years. You will also work widely and flexibly on a range of broader topics, collaborating with experts across all of Nesta, as well as working with researchers and behavioural scientists at BIT.
You will take a flexible approach to media audiences, focusing on traditional and legacy media as key sources of influence but also leaning heavily into ‘newer’ outlets and platforms, ranging from policy podcasts to media startups and key Substack influencers, as essential routes to the audiences we need to reach and engage.
This is a hands-on role that combines the tactical delivery of media activity with the strategic planning that is required to build Nesta’s media profile, protect our reputation and position us as an organisation that is a world leader in driving innovation for social good.
What you’ll be doing:
Lead on the development and delivery of UK media plans that support the strategic objectives of Nesta and BIT
- Work collaboratively to shape stories that involve a cross-functional range of colleagues from disciplines including data science, design, behaviour science and policy and research
- Actively seek out proactive opportunities to build our profile among journalists in our three mission areas (health, decarbonising homes, early years), as well as more generally
- Work with colleagues at BIT to grow and build the reputation of the organisation as a world-class research and innovation consultancy that uses a deep understanding of human behaviour to improve people's lives.
- Accelerate our journey from a primarily legacy media-focused media team to a hybrid model where ‘newer media’ is just as important, building relationships with these outlets, writers and broadcasters and securing high-impact coverage
- Monitor relevant breaking news stories and political and policy developments, identifying and quickly capitalising on relevant opportunities for Nesta’s missions and brand
- Protect Nesta’s reputation, develop and implement crisis management media strategies and rebuttal as required
- Identify, develop and maintain relationships with key media and internal and external stakeholders, including taking the lead on managing and coordinating internal and external relationships to progress media stories, statements and positions, with often competing priorities and time pressure
- Develop and maintain Nesta’s cohort of case studies across its consumer-facing projects and services, building relationships with these contacts as advocates of Nesta’s mission goals
- Ensure the smooth day-to-day running of the Nesta press office through developing shared resources and reporting key success metrics
- Support colleagues in the Nesta communications team by guiding and supporting their media outreach, and by acting as a source of expert advice on media for the rest of the organisation
- Covering media enquiries out of hours as and when required
- Deputising for the senior media manager as and when required
What we’re looking for:
- Professional media relations experience (essential): You will have proven experience of working in a busy press office (ideally a policy-focused media team), with at least 80% of your time spent on media. A creative thinker and experienced writer and editor, you will have experience working on a variety of stories and you think cross-channel. You have a solid understanding of how the media environment works, how it's changing and what that demands from organisations like Nesta and BIT.
- Knowledge and understanding of the UK policy context (essential): You will have worked at the interface of communications and policy, possibly in government, a thinktank, NGO or in the private sector. You will appreciate the pace, nuance and strategic thinking required to operate in a media team that is deeply connected across government, industry and practitioner groups
- Excellent writing skills (essential): You will be a superb writer, capable of adapting your style across different channels to reach audiences in the most effective way. The ability to work quickly and flexibly in the role is important. You will be as comfortable advising on a longer-term strategic project as you will be turning around flawless copy on a breaking news story.
- Project delivery skills (essential): You will have proven experience in delivering high-impact communications campaigns from conception to delivery and evaluation. You can proactively plan and deliver work, identify and act on risks and find solutions.
- Strong interpersonal and networking skills (essential): You will have experience in applying these effectively to collaborate well with colleagues, build stakeholder relationships and develop partnerships. You bring with you a bank of trusted contacts and you are always looking to expand your range of trusted contacts across media.
As with all members of Nesta Group's communications team, the post holder will be at their best working in a collaborative, fast-paced environment with multiple projects and priorities. They will have a positive, can-do attitude and a flexible approach, able to adapt to changing circumstances with good humour and an appetite for taking on new tasks and challenges. They will also have strong communication skills, the ability to write and edit content for different audiences and a proven ability in (or enthusiasm to learn) web publishing and the creation of simple communications products like social cards or videos.
What we offer
Salary: £49,200 - £65,800 plus an array of benefits including private medical insurance, dental insurance, the ability to buy and sell annual leave, eyecare vouchers and more. Offers are usually made at the bottom of the band.
Location: Hybrid, with two days per week in the London office. We ask that our team attend the office on Tuesday and one other day of their choice.
Term: Full-time, permanent
Hours: 37.5 hours per week. Occasional out-of-hours work (evenings, weekends, and public holidays) will be required to fulfil the role.
Flexibility: This is a full-time role, but we offer a range of flexible working arrangements and encourage our people to take advantage of them. Many do.
Reports to: Senior Media Manager
Making an application
To apply for this role, please submit your CV and cover letter before 8:00am on the 9th of March 2026.
Interviews will take place w/c 23rd of March 2026.
About Nesta
We are Nesta, a research and innovation foundation, using a powerhouse of applied methods to design, test and scale solutions for the biggest challenges of our time. Driven by a vision to improve the lives of millions of people, our focus up to 2030 is on three missions: breaking the link between family background and life chances, halving obesity and cutting household carbon emissions.
We work with partners across the public, private and third sectors to develop high-potential solutions and test them as they evolve, drawing on deep expertise in qualitative and quantitative research, data science, behavioural science and design. Once confident in the effectiveness of a solution, we are relentless in the pursuit of scale. We create and make the case for ambitious national policy proposals, develop consumer-facing products and services, spin out and support commercial ventures and harness the power of the arts to shape national narratives.
We extend our impact through two specialised units that help others to solve complex problems and achieve their missions. BIT applies a deep understanding of human behaviour to help clients achieve their goals. Challenge Works designs and runs challenge prizes to spark innovation in science, technology and society.
Together, we are building a powerful ecosystem for innovation that delivers proven solutions to create lasting, positive change.
At Nesta, we believe that a diverse workforce leads to an organisation that is more innovative, more creative and gets better results.
We want our workforce to represent the diversity of the people and communities we serve. We also want our workplace to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.
This means that when we are recruiting, we actively seek to reach a diverse pool of candidates. It also means that we are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.
We recognise the importance of a good balance between work and home life, so we do everything we can to accommodate flexible working, including working from home, compressed or part-time hours, job shares and other arrangements.
Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteering Development Manager - Estates
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Volunteering Development Manager - Estates
England North
£32,596 per annum (pro rata for part time)
Ref:129REC
30 hours per week – we are happy to talk flexible working
Base: Hybrid with the opportunity to work from a Walk Wheel Cycle Trust in the north of England
Contract: Fixed term contract ending 30 November 2027
ABOUT THE ROLE
Team: Volunteering
As the Volunteering Development Manager you will lead the coordination of volunteering across the Walk Wheel Cycle Trust Estate. This is an exciting opportunity to shape how volunteers, community groups, and colleagues work together to deliver safe, high‑quality, and meaningful activities that support our mission.
In this role, you will strengthen the systems, processes, and guidance that help volunteering flourish. You will develop clear and consistent standards—such as signage, volunteer materials, and data management—and play a key role in championing programmes like Love Your Network and Skilled Employee Volunteering.
You will work collaboratively with teams across the organisation to embed best practice in health and safety, safeguarding, and volunteer engagement. Your work will help build a confident, well‑supported volunteer community that plays a vital role in caring for and improving the National Cycle Network.
What You’ll Be Doing
- Integrate volunteering into the core operations of the Estates teams, ensuring it becomes a natural and supported part of day‑to‑day work
- Work with Estate Maintenance Teams and Managers to plan, launch, and deliver a range of volunteering projects that support the care and improvement of the Estate.
- Develop and champion the Skilled Employee Volunteering programme, creating opportunities for employees to contribute their expertise in meaningful ways.
- Lead the creation and delivery of a clear and consistent volunteering signage plan to support safe, accessible, and well‑coordinated volunteer activity.
ABOUT YOU
We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply.
- Proven experience in delivering practical and hands‑on volunteer engagement.
- Good understanding of volunteer engagement and community involvement, with experience applying these in real situations.
- Confidence in using volunteer engagement systems to improve volunteer experiences, simplify processes, and support effective coordination of activities.
- Strong skills in Microsoft Office, data handling, and remote‑meeting platforms, with the ability to learn and adapt to new digital tools and systems.
WHAT WE OFFER
We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life.
Wellbeing Support
- 28 days’ leave per annum plus bank holidays for full-time employees
- Option to buy an extra week of annual leave (pro-rata for part-time employees)
- Paid volunteer days to support causes you care about
- Free, confidential support service available 24/7
- Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme
Financial Benefits
- Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust
- Bike, computer and season ticket loans
- Discount benefits
- London Weighting Allowance of £4,530 per annum for all those living within a London Borough (32 local authority districts plus the City of London).
- Death in Service benefit – 3 x annual Salary
Family Friendly Policies
- Enhanced maternity and paternity pay
- Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
ADDITIONAL INFORMATION
- Application deadline: 23:59, 01 March 2026
- Interviews will be held via Microsoft Teams during the week of 16 March 2026. To apply, please complete our online application form.
- We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
- Adjustments are available throughout the application process.
Our Values
- We are always learning
- Championing equity
- Taking ownership
- Delivering Together
We're the charity making it possible for everyone to walk, wheel and cycle



Anna Freud is seeking a Business Development Manager to join our world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.
Our EDI commitment
We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.
We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.
As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.
What we offer
You will join a high-performing team of five, working in a fast-paced environment supported by an open and communicative style. The team champions collaboration and works closely with the Executive, Central Support and delivery teams.
We offer a range of staff benefits, including an all-in-one rewards and recognition platform called Perkbox and wellbeing offers such as finishing early on Fridays and free counselling through our Employee Assistance Programme. We are proud to have staff-led Diversity Networks offering unique opportunities for learning, connection and impact.
What you’ll do
In this strategically pivotal role, you will power the charity’s growth - modernising and expanding our income‑generating work so we can support more children and young people. You will play a key role in building strong external relationships with commissioners and partners, by representing Anna Freud at engagement events, pitches and negotiations. You will advise senior stakeholders on opportunity and account strategies that meet and exceed income targets. Once established in post, you will successfully deliver on and build the contracts pipeline to secure new income.
What you’ll bring
You will demonstrate evidence of being a strategic and collaborative business development professional with significant experience securing large‑scale commissioned income, leading complex bids and partnerships, and driving growth within children’s services and/or mental health sectors.
Essential skills and experience:
Proven success in bid writing and management, securing five‑ and six‑figure commissioned income from a range of organisations.
Strong understanding of the business development lifecycle, including public procurement processes, best practice, and regulation.
Experience developing, costing, mobilising and monitoring large, complex contracts, with effective stakeholder and partnership management.
✍️ Effective written, verbal and numerical communication skills, including the ability to produce clear, high‑quality proposals at pace and working to deadlines.
Ability to lead multi‑disciplinary teams, influence senior stakeholders, and manage internal/external relationships to drive income growth.
Key details
Hours: full-time (35 hours per week).
Salary: £58,916 per annum FTE, plus 6% contributory pension scheme.
Location: hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours at our London office (4-8 Rodney Street, London N1 9JH).
Contract type: permanent.
Next steps
Closing date for applications: midday (12pm), Monday 2 March 2026. Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.
Notification of interview: shortlisted applicants will be notified no later than Wednesday 4 March 2026. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews: will be held on Wednesday 11 and Thursday 12 March 2026.
How to apply: click on the 'apply now’ button to apply online. We are unable to accept CVs and kindly request no contact from agencies.
Questions?
Please email Recruitment with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor license therefore we are unable to provide Visa sponsorship.
Our vision is a world where all children and young people are able to achieve their full potential.
The client requests no contact from agencies or media sales.
Operational Support Worker *(Female Only)
Location: Sheffield
Closing date: 6th March 2026
Overview of Role:
The Operational Support Worker plays a vital role in enabling the team to offer compassionate, Christ centred support to vulnerable women. As the project has seen growth over the last few years, in response to rising demand, this role will play a key part in shaping and establishing the administrative systems, processes and procedures we’ve not yet had the capacity to formalise—ideal for someone who is energised by building structure, improving practice, and being part of creating solutions rather than stepping into a readymade setup. By carrying out the administrative, organisational, and practical tasks that keep the project running smoothly, they will help free frontline staff and evangelists to focus on building relationships, offering pastoral care, and walking alongside women in their daily challenges.
Salary: £24,570 per Annum (FTE)
Hours:37.5 per week
Pension: Church Army is an auto enrolment pension employer. You will be assessed under pension auto enrolment criteria.
Annual Leave: 25 days, plus Bank Holidays (total 33 days)
Contract:Full-Time – Open Ended
DBS: This post is subject to a enhanced DBS (Disclosure and Barring Service) check and compliant with safeguarding policies and procedures. Safeguarding training will be required.
Everyone in Church Army whether a staff member, volunteer, Evangelist, Evangelist in Training or Licenced Waterways Chaplain is responsible for making sure that Church Army has a safe and healthy safeguarding culture.
We are committed to protecting the vulnerable and ensuring the highest possible safeguarding standards. We expect everyone in Church Army to be familiar and comply with our Safer Ministry Policy, undergo any safer recruitment processes, and report any concerns or behaviours they don’t think are right to a member of the safeguarding team: or someone they trust.
Occupational Requirement: This post is subject to an Occupational Requirement under the provisions made in the Equality Act 2010 that the post holder has an active faith in Jesus. The successful candidate must be in agreement with the vision and values of Church Army.
*Due to the responsibilities of the role, there is an occupational requirement under the Equality Act 2010 that the post holder is female.
Application Deadline:6 March 2026
Interview Date: 16 March 2026
Next Steps:
For more information on the role, you can find the job description and person specification for the post here.
To apply, please download and complete a Faith Based Application Form for this post. When you are ready to submit your application, please email your completed application form, in word format,
PLEASE NOTE, WE DO NOT ACCEPT CVs
We want everyone everywhere to encounter God’s love and be empowered to transform their communities through faith shared in words and action.

TRC Sexual Abuse & Rape Support Greater Manchester is seeking an experienced and committed professional to join our team as our Services & Operations Manager.
Based across our sites in Trafford, you will provide clinical and operational oversight of TRC’s service areas (counselling, ISVA, helpline & digital, and Pathfinder) and provide direct day-to-day service management. You will lead on safeguarding, act as a line of support between the client-facing services and the CEO, line-manage our service coordinators, lead on triage meetings and coordinate TRC's centre.
This job would be ideal for someone who is passionate about supporting survivors of sexual violence, has line-management experience and has case management experience in a specialist support service.
We are a feminist charity providing essential support for survivors of sexual abuse and rape in Greater Manchester.
The client requests no contact from agencies or media sales.
This is your chance to lead the charge on impact! You will build and roll out our Monitoring, Evaluation, and Learning (MEL) framework to capture the real difference we make and share it with everyone from funders to supporters.
You will be the bridge between data and impact, translating insights into compelling stories that demonstrate our outcomes whilst strengthening our programmes, partnerships, and strategic direction.
We need someone who:
- Has humanitarian or not-for-profit sector experience
- Can spot trends, distil key insights, and turn them into actionable intelligence for fundraising and programme strategy
- Is passionate about improving the lives of displaced people worldwide
- Brings sharp analytical skills to optimise how we direct resources where they're needed most
- Can communicate data-driven insights in ways that build trust and inspire action
Your work will ensure that Choose Love's resources create maximum impact for displaced communities. If you're ready to combine your analytical prowess with purpose-driven work, we'd love to hear from you!
- Being based in London, United Kingdom (UK) and having the right to work in the UK is essential
- Those who have applied to this role previously need not apply
We are pioneering a new movement in humanitarian aid: fast, flexible, transparent and accountable.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Junction is an out of hours service, open 365 evenings a year 4pm-11pm, to support and assist individuals experiencing a mental health concern. The aim is to alleviate the need for people in the Swindon locality to access A&E acute mental health services and primary care GP services unnecessarily by managing the presenting symptoms/mental health crisis along with the triggers and context for that crisis.
Working pattern includes every other weekend and working hours are 16:00-23:00.
Main duties of the job
-
Innovation and Empowerment: Channel your passion into providing evidence-based interventions, elevating the mental health and emotional well-being of the people we serve.
-
Effective Partnerships: Ensure effective and appropriate communication with all individuals, staff, community agencies and partner organisations
-
Expertise and Risk Management:Effectively manage risk and supporting positive risk taking.Conduct investigations in line with relevant policies
- KPIs and Data Excellence: To effectively record and evidence outcomes.
Who we are
Swindon and Gloucestershire Mindprovide advice and support to empower anyone in our local communities experiencing a mental health problem. We campaign to improve services, raise awareness, and promote understanding.
Our Vision:We will not give up until everyone experiencing a mental health problem gets both support and respect. Swindon and Gloucestershire Mind creates services where people are recognised, valued and supported.
You are joining a committed and skilled team and you will be working alongside people who are passionate about mental health care and support.
Our Values:
- SelflessnessWe will act in the best interests of the people we support.
- IntegrityWe will be principled in our work.
- ObjectivityWe will act and take decisions impartially and fairly, without discrimination or bias.
- AccountabilityWe will take responsibility for what we do and how we do it.
- OpennessWe will work and take decisions in an open and transparent manner.
- HonestyWe will be truthful and reliable.
- LeadershipWe will model Swindon & Gloucestershire Minds values and lead by example in demonstrating organisational behaviours.
Swindon & Gloucestershire Mind is committed to promoting equality, diversity and we ensure that we are an inclusive organisation, where diversity is valued, respected, and built upon. We are committed to compliance with relevant equality legislation, the Equality Act 2010, Codes of Practice, and relevant best practice guidance.
We provide advice and support to empower anyone in our local communities experiencing a mental health problem.



The client requests no contact from agencies or media sales.
Our vision
At Rees Foundation, we believe that everyone with care experience should have the same life chances as anyone else.
We work alongside care experienced people to provide practical support, build community, and create opportunities so that individuals can move forward with confidence, connection, and hope.
Our communications and marketing are rooted in authenticity, respect, and lived experience. We aim to amplify real voices, build understanding, and inspire support for the work we do together.
Overall purpose of the role
The Marketing and Communications Manager leads the charity’s strategic communications and marketing activity, ensuring that our voice, values, and impact are clearly and consistently communicated.
The post holder will be responsible for shaping and delivering an integrated marketing and communications strategy that supports service engagement, fundraising, partnerships, and organisational growth. The role involves balancing and prioritising communications across a range of projects, services, partnerships, and campaigns, ensuring the charity’s overall message remains clear, consistent, and impactful.
They will play a key role in helping the charity extend its reach and connect with more care experienced people across the UK. The role requires a proactive, creative, and visionary approach, identifying new opportunities, audiences, and platforms, and ensuring that the charity’s projects and services are visible, accessible, and relevant to those who need them most.
Working closely with colleagues across the organisation, the role will oversee the planning and delivery of campaigns, digital engagement, content, and brand development, while line managing the Marketing Executive and supporting a positive, collaborative culture. As part of a small, collaborative team, the post holder will combine strategic leadership with hands on involvement in the development of key marketing materials and campaigns where appropriate.
Key responsibilities
Strategic leadership
- Lead the development and delivery of an integrated marketing and communications strategy aligned with the charity’s vision, values, and strategic priorities.
- Provide strategic advice to senior leadership on marketing, communications, and brand positioning.
- Ensure all communications reflect the charity’s tone of voice, values, and lived experience approach.
- Contribute to organisational planning and support the delivery of strategic programmes and campaigns.
- Prioritise and coordinate marketing activity across multiple programmes, campaigns, and audiences, ensuring resources are used effectively and key organisational priorities are reflected.
Team leadership and management
- Line manage and support the Marketing Executive, providing regular supervision, guidance, and development.
- Allocate and prioritise work across the marketing function.
- Foster a positive, supportive, and collaborative team culture.
- Encourage creativity, initiative, and continuous improvement.
- Work alongside the Marketing Executive as part of a small, practical team, contributing directly to marketing outputs as required.
Reach, engagement, and innovation
- Proactively identify opportunities to extend the charity’s reach to more care experienced people across different regions and communities.
- Work closely with service teams to ensure projects and services are clearly communicated, accessible, and visible to those who may benefit.
- Develop innovative and creative approaches to engagement, particularly for harder to reach audiences.
- Test new channels, formats, and campaigns to increase awareness, participation, and community connection.
- Support the growth of the charity’s community of care experienced people, volunteers, ambassadors, and partners.
- Ensure communications are inclusive, trauma informed, and grounded in lived experience.
Campaigns and content
- Plan and deliver integrated marketing campaigns across digital, print, and events, taking a hands on role in content and material development where appropriate.
- Lead and contribute directly to the creation of engaging, accessible, and trauma informed content.
- Ensure consistent messaging across all channels, including website, social media, email, and printed materials.
- Support programme teams to promote services, events, and impact.
- Take a proactive approach to promoting each of the charity’s core projects and services, ensuring they reach the right audiences at the right time.
- Work with teams and care experienced contributors to develop compelling stories that demonstrate impact and encourage engagement.
Digital and audience engagement
- Oversee the charity’s digital presence, including website, social media, and email platforms.
- Ensure content is accessible, inclusive, and aligned with the needs of different audiences.
- Monitor engagement and audience growth, using insight to inform future activity.
Fundraising and partnerships
- Work closely with the fundraising team to support donor, corporate, and grant related communications.
- Develop materials that demonstrate impact and inspire support.
- Support the promotion of partnerships, campaigns, and corporate engagement.
- Identify and maximise PR and media opportunities.
Impact, data, and reporting
- Develop and monitor key performance indicators for marketing and communications activity.
- Use data and insight to shape campaigns, messaging, and audience engagement.
- Provide regular reports to senior leadership on performance, impact, and learning.
Brand and external profile
- Act as a guardian of the Rees Foundation brand, ensuring consistency and quality across all communications.
- Build and maintain relationships with media, partners, and sector networks.
- Support ambassador, volunteer, and lived experience storytelling initiatives.
Financial and operational responsibilities
- Manage the marketing budget effectively, ensuring value for money.
- Work with external suppliers, designers, and agencies where required.
- Ensure all communications comply with relevant policies, including safeguarding, data protection, and equality, diversity, and inclusion.
General responsibilities
- Work in a flexible and collaborative way to support the team.
- Uphold the charity’s values in all aspects of work.
- Participate in training, supervision, and organisational development activities.
- Undertake other reasonable duties as required.
Person specification
Essential
Experience
- Experience in a marketing or communications role, with strategic planning responsibilities.
- Experience managing or supervising staff, volunteers, or contractors.
- Experience delivering integrated digital and offline campaigns.
- Experience working across multiple stakeholders or projects.
- Experience working in a complex or multi service organisation, balancing communications across different projects, audiences, or funding streams.
Knowledge and skills
- Strong understanding of digital marketing, social media, and audience engagement.
- Excellent written and verbal communication skills.
- Ability to translate complex or sensitive information into accessible, engaging content.
- Strong organisational and project management skills.
Personal qualities
- Values led and committed to the charity’s mission.
- Collaborative and supportive leadership style.
- Creative, proactive, and solutions focused.
- Visionary, with the ability to spot opportunities and turn ideas into practical campaigns.
- Passionate about extending the charity’s reach and ensuring more care experienced people can access support.
- Able to manage competing demands across a range of programmes, campaigns, and stakeholders, maintaining clarity, focus, and impact.
Desirable
- Experience in the charity, social care, or youth sector.
- Experience supporting fundraising or corporate partnerships.
- Experience working with lived experience voices or co production.
- Knowledge of accessibility and trauma informed communications.
Our aim is to help care leavers thrive. Our projects are available to anyone over 16 who has been in foster care or residential care as a child.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an ambitious, hands-on fundraiser who wants to make a tangible difference to retired racing greyhounds ?
Greyhound Trust is looking for its first-ever Individual Giving Manager; a pivotal role in our growing Income Generation & Engagement team. This is a chance to shape, grow, and lead our individual giving programme from the ground up, helping us care for and home more greyhounds across the UK.
About the Greyhound Trust
For nearly 50 years, the Greyhound Trust has supported greyhounds transitioning from racing into loving homes where they can thrive. Each year, with an annual income of around £4.5m, we home thousands of dogs, relying on a passionate network of staff, branches, and volunteers.
The world is changing, and so is the way people engage with causes they care about. We are now looking to grow and diversify our individual giving, building long-term relationships with supporters who share our commitment to the welfare of greyhounds. This is your chance to play a key role in shaping our strategy, delivering creative campaigns, and helping secure the financial foundation for the Trust’s future.
The Role
Reporting to the Head of Income Generation and Engagement, you will be responsible for:
-
Creating, delivering, and evaluating a long-term Individual Giving strategy.
-
Building a diverse and sustainable portfolio of individual giving income streams, including regular giving, appeals, digital fundraising, mid-level giving, and legacy gifts.
-
Planning and delivering multi-channel campaigns that integrate with marketing, communications, and retail initiatives.
-
Using data and insight to drive performance, monitor results, and develop strong cases for support.
-
Supporting branches and volunteers in delivering individual giving initiatives.
-
Developing supporter journeys that encourage loyalty, growth, and long-term engagement.
-
Ensuring all activities comply with fundraising legislation, best practice, and data protection law.
This is a hands-on, strategic role that will allow you to take ownership of your programme while collaborating across the Trust to deliver impactful campaigns and initiatives.
Is this role right for you?
This role will suit you if you are an ambitious, hands-on fundraiser who thrives in a small, collaborative teamwhere everyone is invested in the success of the whole organisation. You enjoy taking ownership, sharing ideas, and seeing things through to delivery, and you value open communication, mutual support, and a culture where colleagues are trusted to innovate and experiment.
You are likely to thrive if you enjoy balancing independent responsibility with teamwork, and if you are motivated by making a tangible difference rather than simply delivering outputs. You are curious, thoughtful, and practical, and you are happy to contribute beyond your immediate remit to help the organisation succeed.
If you are looking for a role where collaboration, accountability, and purpose genuinely shape the way the organisation works day to day — and where your work will have a visible impact on the lives of greyhounds and the supporters who make that possible — this could be a very good fit.
Why join us?
-
Be part of a compact, passionate, and close-knit team.
-
Lead the development of a dedicated individual giving programme.
-
Work in a medium-sized, agile charity with a strong sense of purpose and financial stability.
-
Play a key role in growing support and enabling more greyhounds to be cared for and homed across the UK.
Greyhound Trust was founded in 1975. Since then we are proud to have found over 100,000 loving homes for greyhounds.



The client requests no contact from agencies or media sales.
JOIN OUR WORK TO SUPPORT OUR COMMUNITIES TO THRIVE
We are looking for an ambitious and Wellbeing and Learning Development Manager to lead two of our flagship wellbeing and employment projects, aimed at supporting purposeful activity, health and wellbeing. You will provide expert leadership and support to a small team, creating a culture that best supports our friendly community-based services. You’ll have an excellent eye for systems and structure, understand the importance of person-centred services and be able to spot and capitalise on development opportunities, from partnerships to funding. You’ll be passionate about reducing health inequalities and community work. You’ll believe in the power of partnership working to deliver the best outcomes for our community.
ABOUT US
Southmead Development Trust is a Bristol-based charity made up of staff, volunteers, and residents working together to keep power in our community. We work alongside local people and partners to improve health, wellbeing, employment, and local pride — while tackling social isolation and bringing investment into the area.
Guided by residents, our vision is a thriving and healthy community. We provide the support, spaces, and services our community needs through our two well-loved sites: the Greenway Centre and Southmead Adventure Playground (The Ranch). These venues host a wide range of activities including wellbeing services, youth and play sessions, fitness classes, community groups, and local celebrations.
We’re proud to be a Disability Confident employer and welcome applications from everyone. We’re committed to building a team that reflects the diversity of our community. If you need any adjustments during the recruitment process or in the workplace, just let us know — we’ll do our best to support you.
ABOUT YOU
· 3+ years experience in a role supporting holistic wellbeing, employability or health
· Experience leading a team
· Experience developing cross sector partnerships for joint aims including facilitating meetings and information sharing
· Experience contributing to fundraising applications or business cases
· Understanding of the importance of employability and the connection with health and wellbeing
· Interested in health system change to support prevention and community-based models of working
· Project management experience, including programming, reporting, budgeting, evaluation
· Excellent working knowledge and understanding of managing safeguarding issues and ensuring best practice for service delivery
· Proactive and creative, with an aptitude for building relationships and problem solving
· Understanding of equalities and health inequalities
· An understanding of the complexity that may affect the participants of our services
· Good inter-personal skills with the ability to relate to others and build strong relationships
· Most importantly, you embody our values of:
· Positivity – Integrity – Excellence – Welcoming – Entrepreneurial
ABOUT THE ROLE
You will be key part of our Wellbeing and Communities directorate, offering vital support and strategic direction to our Learning and Wellbeing team to achieve our vision and meet funder requirements and coordinating the development of a new partnership aimed at improving health and wellbeing for people across North and West Bristol. You will lead a team that combines wellbeing and health and employment support, as well as offering support and synergy to other teams in the directorate. This role will ensure support for wider social issues, such as debt, housing, family and health barriers faced to engage with employment and learning opportunities.
You will work closely with our Senior Wellbeing and Learning Coach to develop interventions to improve confidence, physical and mental health and employment prospects.
You will work closely with our Wellbeing and Communities Development Manager to ensure synergy between our wellbeing teams and develop our service offer.
DETAILS:
Location: Greenway Centre, Bristol, BS10
Contract: Permanent
Salary: £35, 455 - £36, 887 (with pending cost of living rise in April 2026)
Hours: fulltime, 37 hours per week
Reports to: Wellbeing and Communities Development Manager
Holiday: 33 days annual leave pro rata (inclusive of Bank Holidays), occupational pension, free membership to Greenway Gym and classes.
Sick Pay: 4 weeks over rolling year, pro rata
Training & Development Opportunities: All mandatory training and job specific training offered, e.g. First Aid, Safeguarding, Motivational Interviewing, Management and Leadership, Trauma Informed Practice and Reflective Practice.
Pension Contribution: Nest Pension Scheme, combined 7% (employer 3%, employee 4% as standard)
Benefits: free membership to Greenway Gym and classes, cycle to work scheme, cafe discount.
Sick Pay: 4 weeks at full pay over rolling year, pro rata
Pension Contribution: Nest Pension Scheme, combined 7% (employer 3%, employee 4% as standard)
Interview process: if you are successful in the shortlisting stage, you will be invited to an in person interview. This will consist of a series of questions, short presentation on your vision for the role and an admin task.
Deadline: 9am, Wednesday 4th March
RESPONSIBILITIES
Key Responsibilities:
Leadership and Partnerships
· To develop and contribute to forums and partnerships that support the growth of our work in North Bristol, including working closely with health partners (community health, Primary Care and acute services) and the learning and employment sectors to develop collaborative services.
· To oversee the Learning and Wellbeing Service and activities, ensuring they meet funder requirements, targets, and quality standards, and are safe, effective and well-managed, including oversight of reporting and budgets and providing leadership and guidance to the Senior Coach.
· To support the development and delivery of the Healthy Ageing Research Project and Community Consortium, working closely with the CEO and Wellbeing and Communities Development Manager.
· To deputise for the Wellbeing and Communities Development Manager at relevant meetings and support the ongoing development of the Communities and Wellbeing team to meet Southmead Development Trust’s strategic objectives.
· To embed community development principles across all work, including strength-based approaches, participant involvement, engagement, and the nurturing of volunteers to help build a resilient community.
· To ensure the safe and effective delivery of activities, interventions and services, including oversight of risk assessments, safeguarding processes, data recording and quality assurance, in collaboration with the Wellbeing and Communities Development Manager.
· To work alongside research partners to develop effective methods for evidencing the impact and effectiveness of interventions, activities and services.
Team Leadership and Line Management
· To lead and inspire the team to create a positive and collaborative culture.
· Coordinate, manage and supervise our Learning and Wellbeing team, and other practitioners as appropriate.
· To provide proactive performance management of staff via the Trusts’ processes, to include but not limited to, holding monthly one-to-one meetings, establishing development opportunities and training.
· To lead team meetings and ensure all practitioners have access to reflective practice and appropriate training
Systems and Marketing
· To work with SDT colleagues and others to improve systems and processes to best support services and other contractual obligations
· To be a key advocate for Beacon database
· To work alongside SDTs Communications Manager to ensure that our services and activities are known and understood by residents of Southmead and North Bristol
Relationship Development, Fundraising New Opportunities
· Build relationships with external agencies, organisations and stakeholders to best support staff and participants and develop new opportunities for delivery and collaborative working.
· Coordinate the Learning and Wellbeing steering group meeting, gathering feedback, advice and ideas to continually improve the service
· Work with teams across Southmead Development Trust to develop engagement and volunteering opportunities for participants.
· Produce content, with the support of the communications team, for social media, mail shots and other channels, to promote and celebrate our wellbeing and learning work
· To develop external funding bids and proposals to sustain and expand our programmes, working with colleagues from the Senior Leadership Team and across the Trust; supporting other income generating activities including supporting the development of tender responses to sustain health and wellbeing initiatives
General Responsibilities
All staff at Southmead Development Trust are expected to:
· Follow all Trust policies, procedures, and safeguarding requirements.
· Model our values: Positivity, Integrity, Excellence, Welcoming, Entrepreneurial.
· Work proactively, use initiative, and collaborate well with colleagues and the community.
· Maintain confidentiality, data protection standards, and a safe, inclusive environment.
· Take part in training, development, staff meetings and occasional evening/weekend work when required.
· Carry out any other reasonable duties to support the organisation.
PERSON SPECIFICATION
ESSENTIAL
· Passion, empathy and desire to support residents to lead healthier and happier lives through holistic, person‑centred, community‑based models.
· Experience of successfully developing and delivering community‑based wellbeing, health or employment services/interventions.
· Track record of developing proposals and securing funding for new wellbeing or health interventions.
· Experience implementing project plans, managing budgets, producing reports and meeting deadlines, and performance managing contracts or projects
· Experience of implementing systems and processes to improve service delivery and evidence.
· Experience of outreach, engagement and working directly with residents to shape and inform services.
· Excellent people management skills with proven experience of supporting, motivating and managing staff and volunteers.
· Experience implementing monitoring and evaluation systems and reporting to funders/stakeholders.
· Experience working holistically with people in 1‑2‑1 or group settings and achieving change.
· Excellent interpersonal, relationship‑building and communication skills with a range of stakeholders and diverse communities.
· Excellent IT skills including Word, Excel, email, web research and presentations.
· Understanding of health inequalities, complexity and barriers to employment/learning, and knowledge of community‑based interventions.
· Highly motivated with the ability to creatively problem‑solve.
· Capacity to work under pressure and adapt to changing workloads.
· Commitment to continual professional development and a personal drive for excellence.
· A flexible team player able to work collaboratively and adapt to changing needs.
· Ability to act as a positive role model and remain calm under pressure.
· Commitment to the charitable objectives and values of Southmead Development Trust.
· Willingness and ability to work outside normal office hours and across multiple sites when required.
· Flexibility to travel locally and work outside core hours as part of service delivery.
DESIRABLE
· Relevant employment, health or wellbeing qualification.
· Management and/or leadership qualification.
· Proven track record of working successfully with partner agencies (health, employment, GPs, NHS, VCSE partners) to deliver measurable outcomes.
· Up‑to‑date knowledge of public health, NHS service developments and funding sources.
· Knowledge of Southmead, North Bristol or similar communities and the issues facing residents.
The client requests no contact from agencies or media sales.
About the Role
This is an exciting opportunity to lead and develop the membership offer at the Horniman Museum and Gardens, overseeing a popular and growing scheme that plays a vital role in supporting our work. As Membership Manager, you will manage the day-to-day running of the membership programme while helping to shape its future direction, ensuring it continues to engage, inspire and retain a loyal community of supporters.
Sitting within the Communications and Income Generation Directorate and reporting to the Head of Fundraising, you will oversee membership operations, data and income processes, and deliver an engaging programme of events and communications for members. You’ll also line manage a Membership and Fundraising Assistant and work collaboratively across teams including Visitor Experience, Retail & Admissions, Digital and Finance.
This role would suit someone who enjoys combining data, finance and systems management with creativity and relationship-building, someone motivated by growing income, improving processes and delivering excellent experiences for our members.
Key Responsibilities
- Lead the effective management and development of the membership scheme, ensuring income and retention targets are met
- Oversee membership data, CRM processes and reporting, ensuring accuracy, compliance and continuous improvement
- Manage Direct Debit and Gift Aid processes in partnership with Finance, maintaining robust and compliant financial procedures
- Plan and deliver an engaging programme of member events, communications and recruitment campaigns to grow and retain support
- Line manage the Membership and Fundraising Assistant, providing clear direction, support and development
- Build strong working relationships across the organisation and with members, stakeholders and supporters to champion the value of membership
About You
You are organised, detail-focused and confident working with data and financial processes, but you’re equally comfortable building relationships and delivering engaging communications. In this role, you’ll bring experience from a membership or fundraising background, and enjoy taking ownership of systems and processes, identifying improvements and implementing them effectively. You’ll be confident using CRM databases and managing income streams such as Direct Debits and Gift Aid, ensuring accuracy and compliance at all times. You thrive in a collaborative setting, working across departments and developing positive relationships with our members and other colleagues. You’re proactive, solutions-focused and able to balance competing priorities while maintaining a high standard of work. Most importantly, you’ll be motivated by the impact that membership makes for the Museum and enthusiastic about contributing to the organisation’s mission and future growth.
Key Qualities, Skills, and Experience
- Experience working within a membership or fundraising function, ideally within an arts, culture or heritage context
- Strong experience of working with relational databases and CRM systems, with the ability to analyse data and produce meaningful reports
- Knowledge of Direct Debit processing and Gift Aid, with a clear understanding of handling financial and personal data securely and compliantly
- Excellent written and verbal communication skills, including experience producing newsletters or member communications
- Strong administrative skills, high levels of accuracy and confidence working with numerical data
- Ability to manage and prioritise a varied workload, meet deadlines and work collaboratively across teams
- Experience of managing colleagues, and an ability to provide clear guidance and training where required.
- A genuine interest in the organisation’s mission, alongside a commitment to equality, diversity and continuous professional development
Salary: £36,598 per annum (pro rata to £29,278 per annum)
Hours of work: Part Time, 28 hours per week
The closing date for completed applications is 10am on 11th March 2026. Interviews will be held on 19th and 20th March 2026.
The client requests no contact from agencies or media sales.
Job Description
Job Title: Associate Head of Supporter Data Insights and Selections
Directorate: Engagement and Fundraising
Team/Department (if specific): Public Engagement
Date Written/ Amended: September 2025
Context and Background
The NSPCC’s mission is to end cruelty to children by fighting for every childhood.
To carry out its charitable work, the NSPCC relies on the fundraising support of
people across the UK for 90% of its annual income. Within fundraising, our aim is
to provide maximum resources for the NSPCC. We aim to provide the best possible
supporter experience, building long-term relationships to create an experience
which is different, better and more rewarding than that of supporting any other
charity.
The Public Engagement team is responsible for developing and delivering the
strategy that will drive significant, long-term income growth by inspiring and
engaging public audiences to support the work of the NSPCC.
This will be achieved through integrated, audience-led, multi-channel marketing
approaches, including; mass participation, individual giving, and campaigns that
generate sustainable funding aligned to the NSPCC’s strategic priorities.
Alongside income generation, the team plays a vital role in increasing public
understanding of abuse and neglect and building advocacy.
The Associate Head of Supporter Data Insight and Selections is a key
member of the Public Engagement leadership team who will lead the
development and delivery of insightful supporter data reporting and analysis,
working closely with Operations and philanthropy and partnership teams to
identify business challenges, commission, develop and analyse data sets that
directly improve fundraising outcomes. The role will also be responsible for
managing our vital data selections team, who ensure the right supporters are
receiving appropriate communications.
The team will foster a high-performing, results-driven culture that values
collaboration, innovation, and integration. By focusing on excellent supporter
relationship management and purposeful engagement, it will deliver long-term,
sustainable impact to support the NSPCC’s mission.
This will be a pivotal role in driving supporter insight driven change in
Fundraising at the NSPCC.Job purpose
• Strategy and Planning: Use your experience of leading data and analysis to
establish a high performing team who design, deliver and analyse information
that informs our strategic direction
• Delivery: Lead on the identification, development and delivery of analysis
and reporting outputs across Engagement and Fundraising, working closely
with multiple senior stakeholders to ensure business needs are met.
Key relationships - Internal
Reporting to the Head of Audience Engagement and Campaign Planning in
Engagement and Fundraising
Direct Management of 4 staff and a total team size of 7
Works closely with Technology teams providing data engineering solutions
and expert PowerBI leadership
Works closely with the Operations Team, and other Senior Business
Stakeholders
Works closely with Head of Planning, Compliance and Business
Management
Key relationships - External
- Data, insight and analysis networks
- External suppliers of commissioned insight
Main duties and responsibilities
• Develop and lead the Supporter Data Insights and Selections team
• Work with leaders in Engagement and Fundraising to develop and drive the
strategic direction for Supporter Insight, data analysis and data selections
across the NSPCC.
• Build a productive partnership with the PowerBI development hub in
Technology, utilising their semantic models and complex reporting, and
taking on tools they have developed.• Initiate and oversee the development of data driven insight, analysis and
reporting across multiple teams, campaigns and products in the directorate,
ensuring best practice is being adopted and that there are appropriate levels
of quality assurance.
• Deliver via appropriate tools to bring data owners closer to their own data,
such as (but not limited to) provision of Power BI reporting
• Lead on the commissioning and acquisition of appropriate external data to
benchmark our business performance and inform strategic decision making
• Work closely with the Planning and Business Management Team to meet KPI
and other business reporting needs
• Proactively work with Data engineering and the Power BI hub in Technology
Responsibilities for all Staff within Engagement and Fundraising
• To update databases and supporter information systems on a
regular basis in line with Data Protection legislation and NSPCC
policy and procedures.
• To actively participate in regular department and team meetings
• To adhere to all the NSPCC’s service standards, policies and procedures.
• To evidence an understanding of and commitment to the
demonstration of the NSPCC’s values.
• To maintain an awareness of and comply with NSPPC data
protection regulations and to ensure currency of changing GDPR
regulations.
• To be responsible for personal learning and development, to support
the learning and development of others and the whole organisation.
• To work in a manner that facilitates and encourages inclusion.
• To be pro-active in identifying ways to improve personal and team
performance
• To maintain an awareness of own and others’ Health and Safety and
comply with the NSPCC’s Health and Safety policy and procedures
• To take personal responsibility for keeping up to date with NSPCC work to
end cruelty to children, including securing updates on project and service
developments and general NSPCC news.Person specification
• Proven effective development and delivery of strategic data initiatives and
harnessing outcomes to drive business change, and to manage multiple
initiatives as a programme
• Experience of working closely with leaders to define and deliver against data
needs that drive business impact
• Experience of reviewing the effectiveness of business-as-usual activity and
ongoing strategies using data and insight
• Experience in managing and leading data analyst and/or reporting teams and
providing technical and development support to more junior data analysts
• Experience and strong understanding of a range of data analysis techniques
and toolsets
• Highly developed stakeholder management skills and the ability to simplify
technical language for non-technical colleagues


