Supporter experience manager jobs

Prospectus is pleased to be partnering with our client to find a Senior Finance Manager. The charity is a leading occupational benevolent organisation which supports individuals and their families who are working or retired and are in real need. The organisation provides independent advice, guidance, case management, and grant giving for people encountering a wide range of concerns including financial, health, housing, and wellbeing issues. 

Reporting to the COO, and managing 2 direct reports, the Senior Finance Manager will manage day to day operational finance and financial reporting, oversee investment management, and work with the exec team to identify and implement strategic efficiencies.

The ideal candidate will be a qualified management account with demonstrable experience in a senior finance position within the charity sector. You will also have experience of overseeing investments and their performance.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Catherine at Prospectus.

Please in the first instance share an up-to-date CV with us and should your experience be suitable, we will look to arrange for a call and/or meeting to brief you on the role. You will then have all the information you need to finalise your formal application. We are looking forward to connecting with you soon.

At TLG, we’re on a bold, pioneering journey towards 2030 - reshaping how we think, plan and operate so we can deliver our ten-year vision with agility and impact. Rooted in our conviction to see “Fulness of life for every child, no matter what struggles they face,” and mission to pioneer unique and relevant approaches for churches everywhere, we see technology as the accelerator that will turn vision into reality.

This is an exciting time to join the team. In response to the growing mental and emotional health needs of children and young people, TLG is exploring two major initiatives: Therapeutic Hubs in churches and schools, and a UK-wide Coaching Network that equips ministry leaders to work therapeutically with children and young people. Together, these initiatives strengthen the local church’s ability to connect with children and families and extend the reach of compassionate, evidence-informed support.

To make this possible, efficiencies and innovation must be at the forefront of how we work - streamlining processes, embedding digital solutions, and leveraging technology to unlock capacity and accelerate change. From utilising AI to build cross-team efficiencies, to rethinking operational models and championing a culture of continuous improvement, we’re committed to working smarter and more creatively to maximise our impact.

As Digital Solutions Manager you’ll shape the digital backbone that powers this mission - designing and delivering user-centred solutions across Dynamics 365, Power BI, and Power Automate, while overseeing data architecture and IT infrastructure. Anchoring a cloud-first, secure, privacy-conscious and data-informed approach, you’ll enable TLG to scale innovation across programmes and give our teams the tools to move fast with confidence.

If you’re a pioneer who loves collaborating across functions and turning complex needs into elegant, scalable tools that help churches connect with children and families, this is your invitation to accelerate TLG’s next chapter!

TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.

Hours: Part-time (0.8 FTE, 30 hours)

Closing Date: Sunday 1st February

Initial Interviews: Wednesday 4th / Thursday 5th February – Online

Final Interviews: Wednesday 11th February – at our National Support Centre in West Yorkshire

Contract: Permanent, 35 hours per week 

Salary: £26,660 to £31,000  

Location: Burford OX18 4PF 

Closing date: 21/01/2026 

Interview date: 02/02/2026 

Do you want to turn adrenaline into animal welfare? 

At Blue Cross, we believe every pet deserves a healthy life in a happy home. We are looking for a passionate Challenge Events Officer to help us make that happen—one marathon, muddy obstacle course, and skydive at a time. 

This isn’t just about marketing and logistics; it’s about inspiring ordinary people to do extraordinary things for pets in need. 

More about the role 

As our Challenge Events Officer, you will be the driving force behind our third-party events portfolio. You will be the person who rallies the troops for the iconic London Marathon and recruits everyday heroes to take on challenges that change lives. 

Reporting to the Community and Events Manager, you will be responsible for the full lifecycle of the fundraiser experience - from the moment they see an ad to the moment they cross the finish line. 

What you’ll be doing 

• Championing the portfolio: You will take full ownership of our third-party challenge events, including managing our presence at major events like the London Marathon. 

• Recruiting our heroes: You will develop and execute creative marketing plans to recruit participants using social media, paid advertising, and by engaging with our public-facing centres, hospitals, and shops. 

• The ultimate cheerleader: You will design and deliver a sector-leading "stewardship journey." Your goal is to ensure every fundraiser feels supported, motivated, and maximized in their fundraising efforts. 

• Managing the money: You will deliver and manage income and expenditure budgets, ensuring we stay on track and transparent in our financial reporting. 

• Always Improving: You will review current processes and analyze fundraising activities with a sharp focus on improving Return on Investment (ROI). 

• Staying ahead of the pack: You will research and benchmark our activity against the charity sector to ensure Blue Cross remains competitive and innovative. 

• Innovating: You will help develop, implement, and evaluate new fundraising concepts to keep our offers fresh and exciting. 

• Collaborating: You will work hand-in-hand with internal teams to ensure our marketing, recruitment, and supporter journeys are seamless. 

• Upholding standards: You will ensure all challenge event activities follow best practices and compliance. 

About you:  

This role requires a highly organised individual with a passion for fundraising. The ability to manage multiple projects whilst consistently meeting deadlines is essential. 

Experience in developing fundraising reports, managing income and expenditure budgets. Strong communication and a collaborative spirit are key, as is a creative mind for developing fundraising strategies. Flexibility for occasional travel and out of hours work is required. 

Essential qualifications, skills, and experience 

• Proven experience working in challenge event fundraising

• Demonstrable experience in researching, planning, delivering and evaluating a range of challenge event fundraising activities. 

• The ability to develop and deliver marketing plans to recruit third party challenge event participants through a variety of channels. 

• The ability to develop and execute an inspiring stewardship journey to maximise income generation.

• Experience of budget management including income and expenditure. 

• Excellent written and verbal communication skills, with the ability to communicate effectively with a variety of stakeholders (donors, sponsors, participants, volunteers, team members)

• Ability to lead on and manage a variety of projects with simultaneous priorities 

• A full driving licence is required 

• The ability to demonstrate, apply and understand our key Blue Cross Values

Desirable qualifications, skills, and experience 

• Experience in obtaining corporate sponsorship for challenge events

• Experience working with fundraising databases (D365) and MS office suite to manage donor data, create reports and communicate effectively

• The ability to thrive in independent and collaborative environments 

• A creative and innovative mind for developing marketing, stewardship and development strategies

How to apply  

Click the apply button below and complete the online application process before the closing date on 21/01/2026.  

Ready to hit the ground running? Apply today and help us change lives. 

Blue Cross benefits    

Our people are the most important part of delivering our purpose. If it weren’t for their amazing efforts and commitment, we wouldn’t be able to make the difference that we do today.  In return, we want to provide you with the best working environment we can.

With a wide range of perks aimed at enhancing your life both inside and outside of work, you'll 
thrive in a supportive and rewarding environment. 

Our generous benefits package includes:   

• 38 days per year, increasing to 43 with service (including bank holidays). For part-time roles, holiday entitlement is calculated pro-rata. 

• Pension scheme with enhanced employer contribution  

• Life assurance  

• Unlimited access to an employee assistance programme 

• Programmes for physical and mental wellbeing support 

• Free access to GP via MetLife 

• Recognition scheme 

• Annual volunteer days  

• Claim for professional fees 

• Charity worker discounts across a variety of retailers.  

We want you to feel valued and supported throughout your career with us. For more details on our benefits and to see how we invest in our team, visit the 'Why Work for Us' page on our website. 

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.  

The Woodland Trust is looking for an Outreach Manager in our Northern Ireland team to lead, inspire and manage the North Outreach team to help deliver the Trust’s conservation ambitions on other people’s land across Northern Ireland.

THE ROLE

• This is an exciting role in the NI regional leadership team, to build and maintain strong strategic relationships for effective collaboration both internally and externally. The Outreach Manager will support the development of new work and funding opportunities across priority workstreams and landscapes, with a particular focus on temperate rainforest recovery.
• Lead the Trust’s outreach work in NI England, providing expert advice on woodland creation, management and restoration to landowners, organisations and stakeholders across the region, in support of the Woodland Trust’s conservation aims.
• Manage and inspire direct and indirect reports, leading the NI Outreach function. You will provide inspirational leadership and ensure work is prioritised appropriately and delivered within budget and to deadline, maximising the Trust’s resources and focussing efforts for greater impact.
• This is a permanent role at the Woodland Trust.
• This is a home-based role and travel around the Northern Ireland region will be required as well as occasional travel across the UK.

THE CANDIDATE

• You have an enthusiasm for the environment and share our core values-Grow Together, Explore, Focus and Make it Count.
• The successful candidate will be qualified to at least HND/ degree level in Forestry, land management or related field, or related/ equivalent professional development
• You'll need to have extensive experience of working in the forestry/environmental land-based sector, working on landscape scale projects with a broad knowledge of woodland creation and woodland management
• You’ll know about landowner motivations, key land-based policies, regulations and sector-wide current affairs.
• Experience of leading and motivating a successful, skilled team to achieve delivery through others, including landscape scale partnerships, contracts, and volunteers.
• You’ll be a strong communicator, who engages with colleagues effectively as well as external key stakeholders, inspiring confidence and support for our regional outreach work.
• You’ll be self-motivated and flexible, you’ll be able to prioritise, organise and manage landscape scale projects and complex partnerships to successful outcomes.
• Experience of building partnerships internally and externally, you’ll be a strong communicator with the ability to influence various stakeholders as well as motivate and inspire to achieve outcomes

• A full UK driving licence will be required

Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:

• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave
• Enhanced Parental Pay
• Employee Assistance Programme

About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.

Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.

People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.

Please contact us to discuss any additional support or adjustments you may need to complete your application.

Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers, we do not ask for your CV at application stage OR so they do not see your CV until shortlisting is completed. Make sure that you answer the Application Questions to show your relevant skills and passion for the role.

Acceptable Use Policy - Artificial Intelligence (AI)

We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.

Interviews will be held via Microsoft Teams

Our client brings joy and laughter to seriously ill children in NHS hospitals and hospices across the country. Through in-person and virtual visits and events, the organisation's entertainers, from magicians to musicians, artists, fairies and therapy dogs, enhance wellbeing and help young patients and their families cope with the pain and anxiety of serious illness and hospitalisation. They are now looking for a HR and Operations Manager to join their growing, values-led team.

HR and Operations Manager
Permanent, Full-time (Core Hours: 9am to 5pm or 9:30-5:30pm)
London (N5) –  3 days a week
£40,000 

The HR and Operations Manager will report to the Director of Strategy and Operations and be responsible for ensuring the effective and efficient running of the charity’s internal operations, which includes HR, office management, compliance, governance, and organisational development.

The role will oversee end-to-end HR function and processes, supplier and IT management, office infrastructure, and budget coordination, while ensuring full compliance with UK employment law, GDPR, health and safety, and governance requirements. You will maintain robust policies and systems, support ESG and DEI objectives, and drive continuous improvement across internal processes.

As the HR and Operations Manager, you will also contribute to strategic planning, risk management, business continuity, and provide operational support for board reporting, audits, and organisational development initiatives.

To be successful in this role, you will have proven experience in operations management. You will have strong knowledge of UK employment law and HR best practices. You will have experience with charity governance and compliance. You will have familiarity with IT systems and databases (desirably CharlieHR) and Microsoft Office. You will have experience in supplier management.

You will have strong communication and interpersonal skills, with the ability to collaborate with a variety of different stakeholders and collaboratively across teams.

You will have excellent organisational skills and ability to manage multiple priorities in a fast-paced environment. You will also have excellent problem-solving skills and strong attention to detail. You will have the ability to work with the utmost confidentiality when handling sensitive data. You will also have a commitment to diversity and inclusion.

How to Apply

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact George Cook at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.

To apply, please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

Programme Development Senior Manager (Maternity Cover)

CARE International UK

Salary: £50,178 per annum

Contract Type: Fixed term (Maternity Cover, up to 12 months)

Closing date:  25 January 2026 at 11pm

Interview date:   2 - 4 February 2026

About CARE

CARE International is a global humanitarian organisation leading the fight to end poverty in the world’s most challenging situations. Women and girls are at the centre of our work, because we cannot overcome poverty and inequality until all people have equal rights and opportunities. We know that when a crisis erupts, women are often the first to pick up the pieces, so we work alongside women, so they have the power to make change where it’s needed most. Founded in 1945, CARE currently works in over 100 countries and last year alone reached 53.4 million people through nearly 1,500 projects.

Why work for CARE International UK?

Do you want to play a key role in an experienced and passionate team supporting and shaping CARE International UK’s portfolio? Join the Programme Funding Team!

The Programme Development Senior Manager leads on CARE International UK’s largest and most complex proposals – including bids £20m+ and FCDO commercial contracts. They also play a vital role ensuring quality bid submissions to a variety of donors through proposal reviews, contribution to Go/No Go decisions and improvement of design processes and tools. This is a fixed term role for up to 12 months.

About you

You are a passionate and experienced funding specialist, with a proven track record in fundraising from key UK donors – including solid experience of commercial bidding and FCDO frameworks. You will have the ability to lead and coordinate multi-disciplinary teams during proposal preparation, working with partners and colleagues in multiple locations. You have experience in and very good understanding of programme design and meeting institutional and corporate donor requirements. You have excellent communication skills, both verbal and written. You are capable of building strong relationships with both internal and external stakeholders; you are a positive collaborator and a strong team player.

About the role

The postholder will lead on CARE’s largest and most complex bids (particularly commercial contracts) including multi-country, multi partner submissions with budgets in excess of £20m.  Working from scoping through to proposal submission. They will also play an important role in ensuring quality programme design reviewing and providing expert advice on bids as well as establishing, adjusting and embedding processes to ensure high quality programme design.  Finally, they will support our strategy to diversify our funding sources working closely with our Partnership & Philanthropy Team.

Right to Work in the UK

Following recent changes to Skilled Worker Visa eligibility, a number of roles have been removed from the immigration salary list. 

Applicants residing outside of the UK may apply for this role if it is has an eligible occupation code,  identifies as a ‘higher skilled’ job and meets the salary threshold. Before submitting your application, please review the latest Skilled Worker Visa guidance here.

Safeguarding 

CARE International UK has a zero-tolerance approach to any abuse to, sexual harassment of or exploitation of, a vulnerable adult or child by any of our staff, representatives or partners. CARE International UK expects all staff to share this commitment through our Safeguarding Policy (link here) and our Code of Conduct (link here). They are responsible for ensuring they understand and work within the remit of these policies throughout their time at CARE International UK.

Safeguarding our beneficiaries is our top priority in everything we do, including recruitment. All offers of employment at CARE International UK are subject to: 

· Satisfactory references. CARE International UK participates in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. 

· Appropriate criminal record checks (including a Bridger check).

By submitting an application, the applicant confirms his/her understanding of these recruitment procedures. 

Equality and Diversity  

We are committed to Equality and value Diversity. We are a Disability Confident Employer and particularly welcome applications from disabled people. We guarantee interviews to disabled applicants who meet the essential criteria for the role (see person specification). If you require the candidate brief or need to submit your application in an alternative format, because of a disability, please do get in touch by sending an email to the HR Team (contact details on website).

We are committed to building a diverse and inclusive workplace where everyone feels valued and respected. We particularly welcome applications from people of underrepresented backgrounds, including those from Black, Asian and other ethnic minority communities, and individuals who identify as LGBTQ+.

We're looking for 2 kind, empathetic and resilient Support Workers to join our Learning Disabilities Service in Waltham Forest.

£28,808.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:
Behaviour Analysis:
- You are liable to observing and monitoring the customer's behaviours, the duration, the intensity, and the damage, as well as factors that may alleviate or trigger the behaviour
- You understand and collaborate with the different support organizations accessible in the community
- You will have ability and skill to present and feedback to other professionals in a formal setting
- Reports possible cases of abuse, neglect or endangerment appropriately
- Actively participates in the reviewing and the designing behavioural interventions plans.
- Implements behaviour support plans

Other Responsibilities:
- If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Participate in the support planning and risk management, as facilitated by the lead Support Worker.
- Carry out security duties to ensure the safety of the customers and premises
- Enable customers to make full use of community facilities by providing support as directed

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem

What you'll bring:

Essential:
- NVQ Level 2 or equivalent
- Minimum 2 years of experience working with customers with Autism/Behaviour that challenges and Diabetics
- Good IT skills
- Drivers
Desirable
- Experience with PBS Approach

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job Description

About the role

Alexandra Rose is a data rich organisation. Using Socialsuite, we have built sophisticated project performance dashboards and monitoring tools that underpin both our delivery and reporting. We have also strengthened how we evaluate and demonstrate the impact of our Rose Voucher projects, developing robust evaluation tools that help us understand, and evidence, how our work improves the diets, health and wellbeing of adults and children. 

We are looking for a proactive and impact driven Data and Insights Officer who shares our commitment to social justice, health equity and unlocking the power of data to influence food system change. This is a role for someone who thrives in a rapidly evolving data landscape, enjoys solving problems, and is excited about using data to drive service improvement, advocacy, and organisational growth.

You will play a pivotal role in strengthening Alexandra Rose’s use of data, ensuring our systems run smoothly, our insights are timely and actionable and our work continues to scale efficiently as our projects grow. You will support the measurement of our impact, improve how teams use data and help us tell compelling stories about how Rose Vouchers change lives.

You will be someone who:

• Enjoys working at the intersection of data, technology, and social change, and is energised by the pace of innovation in this space.

• Is adaptable and forward-looking, keeping on top of emerging tools, techniques, and technologies that could strengthen our work.

• Takes initiative, spots opportunities for improvement, and enjoys making data systems better for the teams who rely on them.

• Values collaboration and enjoys helping colleagues understand and use data confidently.

• Is committed to ethical, secure and compliant data handling, ensuring Alexandra Rose upholds the highest standards of GDPR and data-sharing practice.

Use of AI in applications 

We recognise that candidates may choose to use AI tools to support aspects of their application, such as grammar, formatting, or drafting. We understand that using AI tools in this way can help you express your strengths more clearly. However, your final submission must be a genuine, accurate reflection of your own skills, experience, and understanding of the role. 

To support integrity and transparency in our recruitment process, we ask that you include a brief note explaining where and how AI tools were used in your application. Applications that appear overly generic, inconsistent with interview performance, or rely heavily on generative AI without clear attribution may raise concerns during the selection process.

Additional information 

We want our organisation to reflect the diversity of the communities we work in, and we welcome applications from people from all backgrounds.

Socialsuite is managed by engineers in Australia. This will mean, on a number of occasions during the year, you may be required to attend meetings that start at 8am. This will be infrequent and most communication with the software providers can take place via email.

Location

London and the South East. Home working, with a requirement to regularly attend meetings and events (mainly London but on occasions project areas elsewhere in the UK) 

Duties and Person Specification

Data Analysis, Systems and Reporting

• Develop and maintain robust and accurate data systems and monitoring processes, ensuring compliant archiving to support data integrity.

• Lead the preparation, quality assurance and secure management of Alexandra Rose’s programme data, ensuring it is accurate, consistent and compliant with GDPR and data sharing requirements.

• Resolve data-related issues by collaborating with Socialsuite engineers and engaging with technical support partners as required.

• Develop and refine data dashboards, reports and performance insights that help teams, funders and partners understand how our projects are performing. 

• Share insights to support decision making, improve programme delivery, and strengthen Alexandra Rose’s evidence base.

• Support the implementation and day-to-day management of a new charity-wide CRM system, ensuring that teams can confidently and consistently use it to its full potential. 

• Contribute to the development of Alexandra Rose’s data, GDPR and digital capabilities by improving internal processes and supporting the data literacy of colleagues.

Impact and Evaluation

• Support the design, coordination and collection of baseline and follow-up evaluation activities, including surveys, interviews and focus groups. 

• Manage the collection, organisation and analysis of quantitative and qualitative evaluation data to generate clear, usable insights.

• Produce summaries, descriptive analysis and visual outputs to feed into evaluation findings and funder reports.

• Support the design, analysis and reporting of Alexandra Rose’s annual beneficiary survey, generating insights for advocacy and influencing.

Person Specification

Essential Qualifications and Skills 

• Demonstrable experience in data analysis within the charity, public health, or social care sectors (comparable private sector experience will also be considered). 

• Experience coordinating and collecting qualitative and quantitative data to inform research, projects or services. 

• Experience using CRM systems and data visualisation tools (e.g., Salesforce, Socialsuite) to support monitoring, reporting and organisational insight.

• Proven ability to handle and analyse large datasets, including creating clear charts, dashboards and performance outputs in Excel or similar tools.

• Excellent communication skills, with the ability to translate complex data into clear, accessible insights for a range of audiences.

• Strong project management skills, with experience coordinating multiple streams of work and meeting deadlines.

• Excellent understanding of GDPR, data sharing, and secure data handling compliance.

Desirable Skills 

• Experience working with groups who may have time constraints or specific communication needs, such as families with young children or individuals for whom English is a second language.

• Experience producing insights for advocacy, influencing or public facing campaigns.

• Background in public health, social care, or nutrition. 

Reception Administrator

St Pauls Advice Centre is recruiting a Reception Administrator to provide a professional, welcoming front-of-house service for clients, partners, and visitors.

This is a key operational role. You will be the first point of contact and play a central part in making sure people can access the right help, at the right time, in the right way.

About St Pauls Advice Centre

We work to reduce poverty and inequality by providing free, independent advice on social welfare law.
Our services include debt, benefits, housing, immigration, and related issues.
Demand is high and growing, particularly in communities facing multiple disadvantages.

The role

You will:

• Welcome clients and visitors in person and by phone.
• Triage enquiries and identify what support is needed.
• Provide clear information and manage expectations about waiting times and processes.
• Handle incoming calls, messages, and post.
• Carry out general administrative tasks to support the wider team.

This role requires calm judgement, good communication, and the ability to manage competing demands in a busy environment.

What we are looking for

You will have:

• Strong communication and interpersonal skills.
• Good organisational skills and attention to detail.
• The ability to work well both independently and as part of a team.
• A commitment to equality, diversity, and inclusion.
• Fluent spoken and written English.

Desirable:

• A community language such as Somali, Hindi, or Urdu.
• Experience in a reception, customer service, or advice setting.

Pay and conditions

• Salary: £9,344.23 to £11,680.29 actual salary
  (£27,254 full-time equivalent, NJC point 9)
• Hours: 12 to 15 hours per week
  Working days: Monday, Tuesday, and Thursday
• Annual leave: 30 days full-time equivalent, pro rata
  Plus 3 additional days between Christmas and New Year
• Pension: 5% employer contribution
• Employer: Living Wage Employer
• Flexible working supported where possible

How to apply

For the full job description, person specification, and application form, visit the St Pauls Advice Centre website.

Closing date: Monday 2 February 2026 at 10:00 am
Interviews: Tuesday 9 February 2026

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

Team background

The Human Resources team sits within the Operations Directorate, led by the Chief Operating Officer (COO). This role reports directly to the Head of People & Culture, who is a member of the Senior Management Team (SMT) and ensures that people, culture, and inclusion are embedded at the heart of the charity’s strategic and operational priorities.
The Human Resources team plays a crucial role in supporting the charity’s mission, ensuring that we attract, develop, and retain talented and committed staff, foster a positive and inclusive workplace culture, and maintain compliance with employment law and best practice.

Job purpose

This role partners closely with the Head of People & Culture, and senior stakeholders to lead the transformation of Toynbee Hall’s people strategy and implement its EDI strategy. It focuses on championing values-based leadership, shaping organisational culture, and embedding trauma-informed HR practices to ensure the workforce is supported, empowered, and engaged.
Through strategic influence and partnership, this role drives initiatives that promote inclusivity, high performance, and wellbeing across the organisation, ensuring all people and culture activities are fully aligned with Toynbee Hall’s mission and organisational goals

Scope of role

The People & Culture Partner will provide expert support across the full employee lifecycle from attraction and recruitment, to onboarding, development, performance management, and exit. This role will support senior leaders in driving values-based leadership, building, HR capability, and fostering a culture of performance, inclusion, and wellbeing.
In addition, the People & Culture Partner will play a key role in workforce planning, leveraging data and insights to inform decision-making, and ensuring that HR processes are effective, compliant, and centred on the needs and experiences of people.
The key focus for this role will be to support all employee relations case load with the guidance of the Head of People & Culture.

Key Responsibilities

• Strategic HR & Culture
• Employee Relations
• Recruitment & Onboarding
• Payroll & HR Operations
• Performance, Learning & Development
• Wellbeing, EDI & Engagement

Essential Criteria:

• CIPD Level 5 minimum.
• Proven track record in HR/People roles, including managing complex employee relations cases (grievance, disciplinary, absence and performance management) providing guidance to managers and supporting individuals through processes.
• Experience managing payroll processes, either directly or through outsourced providers, with a high level of accuracy and attention to detail.
• Proven experience leading end-to-end recruitment, including role scoping, advertising, shortlisting, interviewing, and selection.
• Experience designing and delivering onboarding and induction programmes that support new staff to integrate effectively and feel engaged from the outset.
• Experience of drafting HR policies and procedures and conducting gap analysis on HR systems.
• Experience supporting managers and advising through consultation processes such as TUPE and/or redundancy.
• Strong organisational, communication, and conflict resolution skills.

• Understanding of trauma-informed approaches and a commitment to developing organisational culture to ensure inclusion and diversity.

• Experience working in a unionised environment and demonstrate a high level of discretion and confidentiality.

• Experience working in a similar role within the charity or non-profit sector is preferred.

• Strong verbal and written communication skills, including active listening, with the ability to determine business goals and suggest ways to achieve them through HR initiatives.

• Alignment with Toynbee Hall’s mission and strategy.

• Commitment to working in line with Toynbee Hall’s values:
  • Inclusive – open-minded, transparent, collaborative; seeking fresh and alternative perspectives.
  • Courageous – principled, ambitious, and acting with integrity.
  • Empowering – shifting power, sharing knowledge, and enabling people to take action for themselves.

• Understanding of safeguarding and willingness to further develop this knowledge.

Please download the full Job Description for more details.

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking

We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!

Are you a commercial, values-led leader, who’s looking for a role that gives you the opportunity to shape ambitious new plans and to deliver real impact to your hospice community? Retail at St Nicholas Hospice Care is more than shops — it’s a vital engine that generates over £1m in unrestricted income every year, helping us to ensure everyone in our communities has support, dignity and choice when facing dying, death and grief.

We are entering an exciting new phase, with ambition to grow our retail offer both on the hight street and online, and we’re looking for an exceptional Head of Retail to lead it.

This is a senior role overseeing our entire retail operation: a network of seven shops across West Suffolk, a growing online presence and a donation centre, all delivering high-quality retail experiences while maximising trading and Gift Aid income. You’ll be a key member of the Income Generation Directorate and the Hospice Leadership Team, giving you the opportunity to shape strategy and drive results that truly matter.

If you’re a commercially minded retail leader who thrives on purpose as much as performance, this is a rare opportunity to make a real impact.

Your role

You will:

• Lead, inspire and develop shop managers, staff and volunteers across multiple sites.
• Drive income growth through clear strategy, strong operational planning and performance management.
• Ensure all retail environments reflect our brand, values and commitment to outstanding customer service.
• Lead stock management, merchandising and donation strategies to maximise return.
• Build strong community engagement and supporter relationships.

What you’ll bring

You’ll have:

• Experience leading multi-site retail operations (charity and/or commercial experience welcomed).
• Strong commercial awareness and a track record of improving performance.
• Excellent leadership skills, with a strong focus on coaching, development and engagement to empower your team to achieve success.
• Sound knowledge of charity retail governance, legal and regulatory requirements.
• Confident communication, planning and problem-solving abilities.

Why join St Nic’s?

We offer:

• The opportunity to work for a brilliant life enhancing local hospice, increasing its income and profile to support more patients and their families.
• A supportive, values-driven working environment.
• Ongoing learning and development opportunities.
• Health Cash Plan and wellbeing programme.
• 25 days’ annual leave, increasing with length of service (up to 29 days).
• Competitive pension plan (up to 8% company contribution).
• Life assurance (2x annual salary).
• Free parking and subsidised on-site bistro.
• The opportunity to work from home 1 to 2 days per week.

Are you an experienced professional with a passion for philanthropy and high-net-worth client management? Harris Hill are delighted to be working with a fantastic charity to recruit for the Senior Relationship Manager in order to manage a diverse portfolio of High-Net-Worth donors and Collective Fund accounts, overseeing the administration of their charitable giving.

You’ll apply your compliance and grant making expertise to support impactful philanthropy while working alongside a talented, entrepreneurial team. This role offers an exciting opportunity to influence wider organisational initiatives and grow your career in a fast paced, mission driven environment.

As a Senior Relationship Manager you will:

• Manage complex Donor Advised Fund and Collective Fund clients with a strong focus on client service.
• Handle financial administration, including bookkeeping, reconciliation, and payments.
• Ensure all activities comply with UK charity law and regulatory standards.
• Liaise effectively with clients, intermediaries, and third party providers.
• Support process improvements, team development, and external communications.
• Represent the organisation at events and networking opportunities.

To be successful, you must have experience:

• Significant experience in grant making and compliance within the charity sector.
• Proven track record in relationship management, ideally with HNW/UHNW clients.
• Exceptional communication and client stewardship skills.
• Strong organisational abilities and attention to detail.
• Proficient in Microsoft Office and comfortable handling sensitive data.
• Proactive, solution oriented, and able to thrive in a fast moving environment.

Salary: Starting salary £40,000+ bonus

Contract type:Full-time, permanent

Location- London, hybrid working

Closing date: On rolling basis

Interview: TBC

Recruitment process: Cv and Supporting Statement to

If this sounds like you, then please do get in touch ASAP!

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

UCB is looking for a Finance Manager to join their Finance Team following a recent internal promotion.  This is a great opportunity for a qualified accountant to join the charity at a time of growth and expansion.

The Finance Manager is responsible for overseeing the day to day, month on month and annual statutory management of the finance function across all departments.  This is a leadership position where you will have the opportunity to help influence and improve financial reporting and controls as we navigate a newly installed financial system. People management skills with the ability to inspire and support colleagues, setting individual and team targets and strengthening the team are desirable; but we are happy to hear from you if this your first step into a people management role!.

The successful candidate must be able to demonstrate that they can build strong working relationships with all internal and external stakeholders, with the ability to communicate financial information to a non-financial audience.  

This is an exciting role where you can join with our vision of ‘Changing Lives for Good, by the Power of God’s Word’.  If this resonates with you, we look forward to hearing from you.

This position will be temporarily based in Churchill House, Regent Road, Hanley, Stoke on Trent ST1 3JJ while extensive refurbishment work is being undertaken at our Operations Centre in Burslem, Stoke on Trent.

Closing date for applications:–Thursday 5th February 2026 - 12 noon

You must have the right to work in the UK to apply for this position. We reserve the right to close this early should we attract the right candidate.

Interviews: Monday 16th February 2026

Salary: £47,000 - £55,000 per annum [MG1] depending on skill and experience.  Plus staff benefits that include life assurance of 4x salary, healthcare cash plan, and matched pension contributions up to 6%

For an application form and job description please visit our website

UCB is a Christian Charity.  Schedule 9 Part 1 (3a) and (3b) of the Equality Act 2010 apply to this vacancy

Role purpose

You are responsible for planning, delivering and evaluating the Sector Connected Leaders Programme which is a new scheme and in a pilot stage. The role combines project management, stakeholder coordination and delivery of high-quality events and learning activity across the UK nuclear sector. You hold day-to-day accountability for delivery, budget control and reporting.

Job Description and Job Specification

Job title: Project and Events Lead, Sector Connected Leaders Programme
Contract: Fixed term, 12 months, with the possibility of extension or transition to a permanent role, subject to funding and performance
Working pattern: 0.6 FTE, 3 days per week
Salary: £15,000 per annum (0.6 FTE, £25,000 FTE equivalent)
Annual leave entitlement: 25 days plus bank holidays, pro rata. At 0.6 FTE this equates to 15 days annual leave plus bank holidays, calculated on a pro rata basis in line with NI policy.
Location: Wholly remote, UK based, with regular travel
Reporting to: CEO

Key Tasks

Programme and project delivery

• Plan and manage the end-to-end delivery of the 12-month pilot programme.
• Develop and maintain a delivery plan, milestones, risks and mitigations.
• Manage delivery within the approved budget.

Events and learning delivery

• Design and deliver a structured programme of in person events, webinars, workshops and site visits.
• Coordinate venues, logistics, suppliers and facilitators.

Stakeholder management

• Act as the primary liaison with the organisations from whom scheme participants will be recruited, including both Government departments and nuclear industry.
• Build effective relationships with sponsors, facilitators and participating organisations.
• Support organisations to endorse and release participants.

Participant management and communications

• Manage participant recruitment, onboarding and ongoing communications.
• Ensure a high-quality participant experience throughout the programme.
• Promote the programme through NI communications, events and conferences.

Monitoring, evaluation and reporting

• Define and track KPIs including participation, satisfaction, diversity and outcomes.
• Produce progress updates and a final evaluation report for NI leadership and the Board.
• Capture learning to inform a sustainable Year 2 delivery model.

Governance and representation

• Support steering group meetings and prepare clear papers and updates.
• Represent NI and the programme at sector events when required.
• Ensure alignment with NI membership, CPD and nuclear professionalism standards.

Person specification

Essential experience

• Proven experience in project or programme management.
• Experience delivering events, both in person and virtual.
• Experience managing budgets, suppliers and delivery schedules.
• Experience working with multiple stakeholders across organisations.
• Experience supporting learning, development or leadership programmes.

Essential skills and knowledge

• Strong organisational skills and attention to detail.
• Clear and confident written and verbal communication skills.
• Ability to manage competing priorities in a small team environment.
• Practical understanding of adult learning or blended learning delivery.
• Ability to work effectively in a pilot or evolving programme.

Essential behaviours

• Takes ownership and accountability for delivery.
• Works collaboratively across industry and government.
• Demonstrates an inclusive approach to working.
• Comfortable engaging senior stakeholders with credibility.

Desirable experience

• Experience of working with event management systems and applications.
• Experience working in or with the nuclear, energy, engineering or infrastructure sectors.
• Knowledge of professional bodies, CPD frameworks or membership models.
• Experience commissioning or coordinating external facilitators or coaches.

Working requirements

• Ability to travel within the UK for a few events and site visits as required.
• Availability to work three days per week over a 12-month fixed term.

Flexibility and accessibility

We offer flexible hours and remote working options to accommodate individual needs. This role is wholly remote and can be carried out anywhere in the UK, with monthly travel to London for team meetings.

Support is available for remote workers who require specific adjustments, including ergonomic equipment or assistive technologies.

Commitment to inclusion

We are committed to creating an inclusive workplace where everyone feels valued. We welcome applications from candidates of all backgrounds, including those from groups underrepresented in the nuclear sector.

Our recruitment process is fair and accessible. Reasonable adjustments are available at any stage. If you require adjustments, please contact us so we can support you.

The Nuclear Institute is an equal opportunities employer and is committed to providing positive and supportive working conditions.

Informal discussion

For an informal and confidential discussion about the role, please contact:
Robert Gofton, CEO