Supporter experience manager jobs

Battersea is entering an exciting phase of innovation and transformation as we embark on the first year of our new five-year strategy. Our fundraising team bridges the journey of the animals in our care with the wider public, demonstrating how their contributions enable us to support every dog and cat. We now have several new roles within this team to further our mission.

Within this role, you will manage and deliver Battersea’s Lottery & Lead Generation programme, maximising income and achieving budgeted targets and KPIs. You will be responsible for managing and motivating a team of three to deliver the programme effectively and professionally. You will also be responsible for managing the business-critical agency relationships key to the success of the programme.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources
• Generous pension contributions - up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:

At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 21st January 2026

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview date(s): To be confirmed

For full details on the role, please download the recruitment pack.

Join us in the ambitious ‘Birmingham In Action’ campaign, which commits to raising over £600 million of charitable funding and 1.25 million volunteer hours, positioning the University as one of the world leaders in university development. To help fulfil our exciting campaign ambitions, we are seeking to recruit a ‘Charitable Funding Manager’ (CFM) to maximise philanthropic funding across the University. The role will involve working to achieve a financial target by proactively identifying and securing income from Trusts, Foundations, and other charities. 

A key member of the Development and Alumni Relations Office’s (DARO) Charitable Funding team, you will navigate the university, working closely with academics and Professional Services colleagues to identify some key areas where there are funding needs. The role will bring to life some of our ground-breaking, sector leading work in a compelling and succinct way, inspiring support from new and existing funders. 

DARO exists to support this academic and student community by engaging, inspiring, and celebrating alumni, individuals, and charitable funders who give their money, time, and networks to support the University’s strategic priorities. The Office, which is comprised of five teams, is focused on fundraising and volunteering from alumni, organisations and individuals who are passionate about changing lives, through funding various research projects, supporting student bursaries, mentoring students, and providing internships, as well as providing a versatile programme of engagement opportunities for our global alumni community.

You will have experience of delivering against financial targets, along with the ability to translate complex information into a compelling ask in both verbal and written form. As a Charitable Funding Manager in DARO, you will be innovative, self-motivated, and take ownership of fundraising opportunities in this area. You will generate significant gifts for amazing philanthropic projects and encourage new donors to make long-term, sustainable gifts. You will have an enthusiasm for building relationships and the skill to interact with high-level donors and supporters. 

We believe there is no such thing as a 'typical' member of University of Birmingham staff and that diversity in its many forms is a strength that underpins the exchange of ideas, innovation and debate at the heart of University life. We are committed to proactively addressing the barriers experienced by some groups in our community and are proud to hold Athena SWAN, Race Equality Charter and Disability Confident accreditations. We have an Equality Diversity and Inclusion Centre that focuses on continuously improving the University as a fair and inclusive place to work where everyone has the opportunity to succeed. We are also committed to sustainability, which is a key part of our strategy. 

About the role:

This is a hands-on role for someone who loves opening doors, building momentum and turning interest into long-term support. As Corporate Partnerships Officer, you’ll be right at the heart of our growing Fundraising team, actively identifying new corporate partners, starting meaningful conversations and shaping partnerships that genuinely add value. From first approach to signed agreement, you’ll play a key role in bringing businesses on board and inspiring them to stand alongside our work.

You’ll split your time between winning new partnerships and deepening existing ones. That means researching and targeting the right organisations, crafting and delivering engaging pitches, and managing a live pipeline of opportunities. Alongside this, you’ll steward a portfolio of corporate partners, building strong relationships with key contacts, coordinating activity, spotting opportunities to grow support and ensuring partnerships deliver real impact for both the business and Single Homeless Project.

You’ll quickly build a strong understanding of our services, values and priorities, using this insight to develop creative ways for businesses to get involved, from fundraising and campaigns to volunteering and events. You’ll track activity and performance through our CRM, using data and insight to strengthen relationships and retention. While your focus is corporate partnerships, you’ll work closely with colleagues across the organisation to support a joined-up, ambitious approach to income generation. If you’re proactive, curious and ready to make your mark, this role offers the chance to grow fast and make a visible difference at Single Homeless Project (SHP). 

About you: 

• You’re genuinely interested in why businesses choose to support charities and enjoy turning that curiosity into strong, meaningful partnerships.
• You’re confident building relationships, opening conversations and keeping partners engaged, whether you’re developing something new or growing what’s already there.
• You’re comfortable working towards targets and enjoy the sense of progress that comes from moving ideas into action.
• You can bring a story to life, creating and delivering pitches or presentations that connect with people and inspire them to get involved.
• You’re organised and proactive, happy using (or quickly learning) a CRM to keep things running smoothly and spot opportunities to do even better.

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing date: Sunday 25th January at midnight

Interview date: Tuesday 3rd February Online via Microsoft Teams

Shortlisted candidates will be asked to prepare a presentation (instructions will be given) for interview. 

This post will require a basic DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship or with insufficient right to work will not be accepted or progressed.

The successful candidate will work within an innovative tenant-led partnership called Ageing Well in Place in Hulme (AWiPiH) which includes tenants and community groups; local and national charities; GPs; housing providers; and support from a local university. 

You will enable older and vulnerable people experiencing multiple disadvantage in high rise accommodation to 'age well in place' through one-to-one casework within a managed caseload and with supervisory support from a GP Fellow. You will work in collaboration with tenant committees; an Ageing Well Development Worker; the GP Fellow; and housing provider neighbourhood teams across two high-rise blocks. AWiPiH takes a preventative and proactive approach to wellbeing including health promotion, improved access to social care, housing adaptations, signposting on welfare rights, income maximisation and social participation. This role requires a person-centred and solution-focused approach to supporting people experiencing multiple and complex issues.

You will have a hybrid working arrangement including some working from home; some working based at a local GP practice; and on-site working across two neighbouring accommodation blocks in Hulme, central Manchester.

About You:

• You have a passion for enabling older/vulnerable people to live with dignity and independence in their own home.
• You are good at building trusting relationships with people while also maintaining boundaries and being mindful of your own levels of resilience.
• You are confident carrying out solution-oriented casework with people experiencing multiple-disadvantage amidst the current crisis in health and social care services.
• You are experienced in person-centred support planning and risk assessment.
• You are excited by the opportunity to work in collaboration with tenants, community groups, and charities, as well as with statutory service providers.

Please view our application pack and visit our website for more information.

We're looking for a Supported Housing and Contracts Officer to join our dedicated team in Wembley. 

This is a permanent full time (37 hours a week) role where you'll be in the office two days a week and working remotely for the other three. 

The starting salary is circa £32,000 - £40,000 per year depending on your experience.

The Role

As a Supported Housing and Contracts Officer you will be responsible for managing a portfolio of our supported housing schemes, both leased and directly managed. 

You will be the main contact for our managing agents, ensuring that they meet their contractual obligations. You'll coordinate the completion of escalated maintenance works, planned maintenance programmes and recommend improvements and adaptations to projects.

In your directly managed properties you will be responsible for rent and housing duties and carrying our weekly fire panel inspections. 

What we'll need from you:

Our Supported Housing and Contracts Officers need a background in housing, this can be general or supported housing. You will also need to be a great communicator with experience in building relationships with both external and internal customers.

You'll be logging and monitoring enquiries and complaints as well as managing the teams databases, so will need excellent IT skills including Microsoft Word, Excel and PowerPoint, and have experience working with different systems. 

Along with:

• A good understanding of contract management and compliance
• Experience of working with Service Level Agreements (SLAs)
• An understanding of the provision of support services to vulnerable tenants
• Experience of report writing
• The ability to collate and analyse data

Your own transport would be an advantage but is not essential. 

What we can offer you

As a member of the Supported Housing Team you will be part of a friendly, dedicated and supportive working environment.

We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives. This role can give you the opportunity for a career within a successful and diverse organisation.

Some of our benefits include:

• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
• Chance to buy or sell holiday as part of our flexible benefits package
• 3 additional Wellbeing days and 2 paid volunteering days
• Generous matched pension scheme up to 12% and Life cover at 4x salary 
• Enhanced maternity/adoption pay 
• Enhanced paternity pay - 6 weeks full pay (after 26 weeks' service)
• Options for private medical insurance, dental insurance and critical illness cover
• Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service

About us

At SNG we provide over 85,000 homes to over 200,000 customers and invest in communities across London and the South of England. Our purpose is to provide good affordable homes in thriving communities that people love for generations.

We invest for the long term, in individual homes, our customers and work with partners to make a lasting difference to our neighbourhoods. Sovereign Network Group's financial strength will enable us to meet housing needs, regenerate places and build on the existing strengths in our communities.

We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.

Are you someone who’s kind, resilient, and full of positive energy? Do you love helping people live independently, confidently, and with dignity? If you’re nodding along, this could be the perfect role for you.

We’re looking for a Direct Payment Support Worker to join our team, supporting some of the most vulnerable people in our communities, including those who are socially excluded, disabled, unwell, or homeless. You’ll be part of a service that’s all about inclusion, wellbeing, and independence.

What your day might look like

• Start by offering practical and emotional support to help customers achieve their goals.
• Deliver person-centred housing-related support tailored to individual needs.
• Help promote social activities that bring joy and connection.
• Keep care and support plans up to date and work closely with your manager to ensure everything runs smoothly.
• Be a safeguarding champion—spotting concerns and acting quickly.
• Liaise with landlords and housing teams to keep homes safe and well-maintained.
• Advocate for customers and help them build strong relationships with family, friends, and professionals.

What makes this role special
You’ll be the person who helps someone feel safe, heard, and supported. Whether it’s navigating a tough moment or celebrating a small win, your presence will make a real difference.

You’ll work closely with a passionate team and have the chance to shape services based on what customers truly need.

Could it be you? 
We’re looking for someone who:

• Is committed to excellent customer service
• Is passionate about helping people live independently and happily
• Has empathy, kindness, and respect for every individual
• Has a great sense of humour and a resilient, can-do attitude
• Understands safeguarding, equality, and health & safety
• Has recent experience supporting vulnerable people in the community or supported living

Your skills

• Communicates clearly and confidently in writing and speech
• Delivers great customer care with warmth and professionalism
• Works flexibly including evenings and weekends when needed
• Is a team player who builds strong relationships
• Manages time well and meets deadlines
• Has solid IT skills and attention to detail
• Is approachable, proactive, and ready to help
• Is happy to undergo a DBS check

What you’ll get in return:

• 30 days’ annual holiday, plus bank holidays (Pro Rata)
• 2 paid volunteering days each year
• Flexible benefits scheme including healthcare, dental, tech, vouchers, and more
• Life assurance at 4x your salary
• Up to 10% pension contribution
• Family-friendly policies
• Access to professional development and apprenticeship programmes

Closing date: 19th January 2026 at midnight.

Please note: Peabody does not offer sponsorship for this role.

The Membership Engagement & Communications Manager will lead on the planning and delivery of integrated member engagement strategies, events, communications and partnerships that enhance brand visibility, support our five-year business plan and strengthen stakeholder relationships.

You will also support overall Member engagement activities, maintaining voter contact and data accuracy on our CRM system.

This role will require creativity, organisation, stakeholder engagement and a strong ability to deliver results across predominantly B2B environments, whilst working as part of a small but supportive Marketing and Communications team to champion The Fitzrovia Partnership brand.

Collaboration across departments and consistent communication are critical for success. 

Key Duties and Responsibilities 

Member Engagement 

· Build strong, visible relationships with members across all BID areas. 

· Deliver regular contact and visibility of The Fitzrovia Partnership’s services, events, and opportunities. 

· Escalate business-specific needs to support strategic engagement planning. 

· Maintain accurate CRM records, supporting partnership, ballot, and KPI tracking. 

· Attend and represent The Fitzrovia Partnership at member events and forums. 

· Support planning and execution of engagement events and campaigns. 

· Contribute data and updates to support internal reporting. 

· Assist in delivery of all Member engagement, with a focus on targeted communications and events. 

Communications

· Lead and manage all Member communications, including newsletters and special project communications

· Maintain accurate and up-to-date membership materials for use in member communications.

· Act as brand guardian for all corporate content and visual identity.

· Prepare and deliver executive communications on behalf of senior leaders as needed.

· Regularly and proactively engage with members and external partners to source content, opinions and for external communications.

Event Planning, Delivery and Reporting

· Lead the planning, delivery, promotion and evaluation of Member events.

· Oversee the annual events calendar across the company, website and event listings, ensuring they are in line with company objectives.

· Manage supplier and venue relationships, ensuring events are delivered on time and within budget.

· Collaborate across departments to ensure events align with wider business objectives and advise on requirements as needed.

· Champion quality and branding standards across events.

· Lead on promotion of events and attendee engagement strategies

· Monitor spend to ensure events remain within budget and collect post-event feedback for continuous improvement.

· Lead the reporting on events, evaluating effectiveness against event objectives and company mission.

Team Support and Collaboration 

· Work cross-functionally to integrate member engagement activities into broader initiatives. 

· Share business and member insights to refine engagement strategies and inform cross-team coordination. 

· Provide data to support performance reporting.

Person Specification 

Essential 

· A motivated and enthusiastic self-starter

· At least 3 years’ experience in member engagement, stakeholder engagement or account management.

· Excellent copywriting skills along with an aptitude for proof reading

· Strong communicator with a professional and approachable manner, confident for face to face and remote interactions. 

· Organised and detail-focused; adept at managing multiple priorities. 

· Proactive and flexible; able to work independently and as a team contributor. 

· Responsible and accountable; takes accountability for own workload and timely deliverables of work.

· Proficient in CRM or database systems for data management. 

· Strong interpersonal and collaborative working skills. 

Desirable 

· Analytical and comfortable looking to identify trends in data, with support. 

· Understanding of Member organisations, Member engagement and renewal cycles.

· Experience in business-facing roles. 

How to apply

To apply for this role, please send a maximum 2-page cover letter and your CV.

Shortlisted candidates will be invited to interview the w/c Monday 9 February 2026.

The Quaker World Office seeks a brilliantly organised, highly motivated and tech savvy person, to support some exciting upcoming projects including a massive open online meeting for worship on World Quaker Day 2026 and a global online conference in 2027. 

In October 2026, FWCC wants to host one of the biggest online Quaker Meetings ever, as we gather together in worship across timezones, traditions, languages and cultures.

Coordinating this meeting will take patience, a calm head, tech knowledge, appreciation of difference among Quakers, brilliant logistical capacity, great teamwork skills, internationally honed project management experience and a good sense of humour. Could you be that person?

In October 2027 we plan to build on this by organising a global online conference, bringing together representatives of most of the world’s yearly meetings to explore our progress in addressing issue of historical and continuing injustice since the 2024 World Plenary Meeting, and to sow seeds of justice and peace in our hearts and the world.

This will involve getting the message out, helping people register and pay, assisting the smooth running of the project team, setting up the technology, assisting people to use the technology, ensuring systems for translation and interpretation are in place, and various other logistical tasks.

There will also be some more routine responsibilities shared with the wider team, such as website updating, occasional mailouts, database management and maintaining our online storage systems.  

Apply from the FWCC website #PriorityProjectsandSupportManager 

Citizens Advice Canterbury District is looking for a Finance Manager to join the newly formed Citizens Advice North East Kent. As such you may be required to work from any of these Citizens Advice locations: Swale, Canterbury District and Thanet and remotely, as required.

We are looking for someone who will provide a full financial management service to ensure Citizens Advice North East Kent operates effectively and is compliant with all legal and sector requirements, ensuring that accurate and timely financial information is produced for the Chief Executive Officer, the Senior Leadership Team and Board of Trustees.

This is a newly created post within our organisations, established as we undergo significant structural changes and merge our three districts into a single entity. The transition requires dedicated financial expertise; therefore, we are looking to appoint a Finance Manager who will play a key role in supporting and influencing this organisational change. The post holder will be responsible for overseeing the financial monitoring and reporting of our newly formed organisation and ensuring robust financial management throughout the transition and beyond. You will need to ensure the sharing of financial knowledge and reports amongst senior colleagues so that they can understand financial implications of decisions. The post is open to some remote working as well as those able to work in our geographic locations.

We’re looking for a marketing all-rounder with strong social media experience, alongside an understanding of web, newsletter and search marketing. You’ll be supported in testing new approaches as the digital landscape evolves, and you’ll have direct access to people across the charity to develop your content plans. This role would particularly suit a social media specialist with a desire to develop those skills across the full user journey.

At YMCA DownsLink Group, our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, building life skills and self-confidence, and supporting emotional wellbeing and mental health.

Our Values - we do what’s right, we work with heart, and we build real connections - guide and shape how we show up for children and young people we support and for each other.

We are looking for Bank Supported Housing Support Workers to join our Our 16+ Older Looked After Young People (OLYP), Care Leavers and Unaccompanied Asylum-Seeking Children (UASC) services. Our OLYP services delivers specialist 24-hour supported accommodation where young people are supported to acquire the necessary skills in preparation for living independently, safely explore their increased freedom of choice and develop responsibilities associated with adulthood, whilst still having the appropriate level of support from an experienced team.

We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and support residents into independent accommodation. We have a dedicated team of Support Workers, Night Workers and additional Bank Workers who provide support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs and relationship building

Our Bank Support Worker roles are similar to our Support Workers roles, but they work on a more flexible, temporary basis – they are great way into the organisation and can be a stepping stone into other roles. 

You will be offered available shifts (day, evening, night, weekends and bank holidays) in advance and at short notice – you choose which ones you want to work.

In this rewarding role you will work proactively and creatively alongside young people providing support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs and relationship building. You will contribute to the smooth and safe running of the services by providing consistency and reliability.

You will ideally have experience of working with a similar client group and a good understanding of the key risks, challenges and opportunities for young people.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. 

Job Title: Floating Support Worker

Location: Warwickshire
Salary: £25,857.12 per annum
Contract type: Full Time, Permanent

Hours: 37.5 hours per week

This is an opportunity to join Refuge as a Floating Support Worker to provide high quality practical and emotional support to survivors of domestic abuse and their children living in our dispersed refuge accommodation in Warwickshire. This service will provide emergency accommodation across Warwickshire with high-quality domestic abuse support, ‘by-and-for’ services for survivors of domestic abuse and their children. 

The post holder will provide high quality support and safety planning to survivors and their children who are fleeing domestic abuse. This includes enabling survivors to access housing, welfare, benefits and legal advice.  A key requirement is to provide personal welfare support and to ensure that survivors are provided with a safe, supportive and welcoming environment in accordance with Refuge’s philosophical principles.

The Floating Support Worker (FSW) will carry a caseload of survivors of domestic abuse to enable them to provide a more holistic and intensive support package. They will work closely with survivors from the point of crisis through to move on from the emergency accommodation. FSWs will work in partnership with both statutory and voluntary sector partners to ensure that the whole range of survivors’ needs are met.

As part of this role, you will be required to participate in an out-of-hours on call rota.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 28 January 2026

Interview Date: 16 February 2026

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

An exciting opportunity has arisen to join a lively, dynamic and driven fundraising events team. Over the last decade, Breast Cancer Now has built up a strong events function, with community fundraising and events currently accounting for nearly a quarter of the charity’s overall voluntary income.

Due to internal promotions, we’re now looking for 2 new events officers to play a key role within the team. Managing the delivery of our varied portfolio of challenge events, currently comprising of running, cycling, swimming and trekking challenges and engagement events such as our Carols by Candlelight, supporter focussed events and key internal events too. You’ll be a supporter for hundreds of fundraisers, acting as a point of contact and an ambassador for the organisation to excite and retain our supporters.

This role is a vital role in the events team and is perfect for someone looking to take that next step in their career.

About you

We’re looking for an individual with excellent attention to detail and a passion for charity fundraising. An understanding of and experience with administrative tasks as well as event logistics and working in a fast-paced environment is desirable.

You’ll be a key point of contact with hundreds of our supporters and staff, many of whom will be in touch via email, phone or social media, so an understanding of using these channels and delivering customer service, particularly in the charity sector, is preferable. You should also have a demonstrable ability to work to deadlines and have experience working as part of a team.

We’re a dedicated team with our supporters at the heart of what we do, if you have an interest in charity fundraising, events management, and supporter experiences then this could be the role for you.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer recruitment team.

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date 22 January 2026 9am

Interview date 29 January 2026, 30 January 2026

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

Role: Fundraising Manager

Location:Home-based within the UK, with regular attendance (approx monthly) of meetings, mostly held in London, and to support fundraising events.

Salary:£35,000 (FTE equivalent)

Type: Flexible to full or part-time. Minimum 3 days per week.

Responsible to: Director of Fundraising & Communications

Responsible for: Fundraising Assistant

Benefits: Flexible working arrangements, 28 days of annual leave (FTE pro rata for part-time) + 1 day for your birthday, pension scheme and Employee Assistance Programme

We are seeking a dynamic, creative and results-driven Fundraising Manager to join our team. This role is ideal for someone with a passion for fundraising, relationship-building and supporting the growth of a small charity. As our Fundraising Manager, you will implement our fundraising strategy across multiple channels. You will work closely with senior leadership, colleagues and volunteers, to build and sustain our donor base while helping to diversify our funding sources.

Key responsibilities:

1. Fundraising planning and execution:

· Develop and implement fundraising plans to achieve annual income targets from diverse funding sources.

· Manage a range of fundraising activities, with a specific focus on individual giving, legacies, corporates and other philanthropic activities.

· Create compelling cases for support, donor communications, and fundraising materials.

· Explore new fundraising opportunities, particularly in the digital environment, and make recommendations for implementation.

2. Donor relationship management:

· Build and maintain relationships with current and prospective donors and fundraisers.

· Implement stewardship plans for donors at all levels to enhance donor retention and loyalty.

· Manage donor database and track donations, ensuring accurate records of giving and engagement.

3. Event management:

· Plan, promote, and execute fundraising events, including supporting third party events, virtual campaigns and donor engagement activities.

· Offer high quality stewardship to supporters.

· Coordinate logistics, suppliers and volunteers for events.

· Manage event budgets and track event-related income and expenses.

4. Collaboration and team support:

· Work closely with the communications and marketing teams to create fundraising campaigns and materials.

· Collaborate with senior leadership to develop fundraising priorities and strategies.

· Provide support and guidance to volunteers involved in fundraising activities.

5. Reporting and analysis:

· Monitor, evaluate, and report on fundraising performance, providing regular updates to leadership and stakeholders.

· Analyse trends in donor giving and provide insights for future fundraising efforts.

PERSON SPECIFICATION

Essential attributes:

· Proven experience in fundraising, donor relations, or a related field (ideally in a small charity setting).

· Excellent written and verbal communication skills, with the ability to create compelling fundraising materials and reports.

· Strong organisational and project management skills, with the ability to manage multiple tasks and deadlines.

· Ability to work independently, remotely, and as part of a small team.

· A passion for the mission and values of Overcoming MS and a genuine desire to make a positive impact.

· Willingness to work closely and effectively with donors to design/curate compelling fundraising initiatives.

· A ‘digital-first’ mindset: confident with integrating digital platforms and channels across all fundraising activities

Desirable attributes:

· Creative thinker with the ability to develop new and innovative fundraising strategies.

· Enthusiastic, with a positive, can-do attitude and the ability to inspire others.

· A strategic approach to relationship-building and donor stewardship.

· Ability to build effective relationships with third party suppliers, platform providers etc.

· Experience with customer relationship management systems (we currently use Dynamics 365).

· Excellent eye for detail, works to deliver high-quality work.

· A proactive approach to their work and able to identify opportunities and solutions.